Entry level jobs

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Our UK team is looking for an enthusiastic and committed individual to join us as a Operations Coordinator. This is an exciting and varied role working across many areas of our operations. You will be regularly in touch with colleagues across the network, suppliers and partners. You will also get a chance to gain understanding of our operations in the UK and across the world. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.

BACKGROUND INFORMATION AND PURPOSE OF THE POST

As part of our ambitious plans to significantly increase private fundraising, we aim to achieve a step-change in our income from partnerships and philanthropy.

As Major Giving Officer, you will:

• Collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of an ambitious major-giving programme for HI UK, encompassing trusts & foundations, major donors and corporates, in line with UK and Federation priorities.
• Research and identify opportunities, write proposals and secure five- and six-figure major gifts from a diverse and sustainable base of major givers from the these income streams.
• Provide excellent cultivation of prospects to produce committed, long-term donors.
• Manage existing partnerships and donors to a high standard.

MAIN DUTIES AND RESPONSIBILITIES

General

• Work closely with the Global Specialist in Major Giving and the other Major Giving Officer to further develop major giving as a sustainable income stream in the UK, including launching and running a Capital Campaign.
• Manage data relevant to your role, keeping our database (CRM) up to date and accurate, and mining it for new prospects.
• Build your knowledge of the wide range of our work – both thematically and geographically – so you can communicate and present with expertise to donors and prospects.
• Attend relevant networking groups, external events and meetings to make contacts and represent HI UK.
• Assist with the planning and delivery of high-quality cultivation events for prospects and donors.
• Any other activities commensurate with the level of the post, as may be required.

Trusts, foundations and high net-worth individuals

• Update existing research and carry out new research to find our top trust, foundation and high net-worth individual prospects, prioritising six-figure and multi-year donors.
• Connect directly with targeted prospects through networks, introductions and events.
• Build relationships with prospects through personalised communications: face to face, on the phone and written.
• Deliver excellent relationship-management to existing partners and donors to ensure loyalty and year-on-year renewal.
• Produce high-quality and engaging proposals and presentations for meetings with prospects and donors. 
• Write and submit approximately two high-quality proposals per month for five- or six-figure sums (multi-year donations preferable) from targeted trusts and foundations.
• Source information about each project’s impact and write and submit regular reports according to the agreement with each partner organisation or individual.
• Ethically screen our prospects, in line with our ethical standards and processes.
• Liaise with the Federal fundraising team in Lyon for project content.

Other duties

• Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.
• Ensure compliance with fundraising regulations and high standards.
• Keep up to date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.
• Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.

Equal opportunities policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.

About Us
The SS Great Britain Trust is a multi-award-winning, world-class visitor attraction and education charity. Every year, we welcome thousands of visitors to Bristol’s vibrant harbourside to explore Brunel’s iconic steamship, two immersive museums, a world-renowned collection, and a historic dockyard.

Our mission goes beyond heritage preservation. We deliver powerful educational programmes, impactful community projects, and vital conservation work. Now, we’re at a pivotal point in our journey – reimagining what a heritage site can be. Through a bold new programme, a refreshed brand identity, and an enhanced digital experience, we aim to connect with broader, more diverse audiences than ever before.

About the Role

We're seeking an ambitious Digital Marketing Manager to drive growth and unlock revenue opportunities for one of Britain's most iconic maritime heritage attractions. In this pivotal role, you'll take ownership of our entire digital ecosystem – from website development and SEO strategy to CRM management and customer journey optimisation. You'll be at the forefront of maximising visitor engagement and revenue growth across ticket sales, events, and food and beverage offerings, while ensuring every digital touchpoint reflects our commitment to accessibility and inclusivity.

You'll lead innovative digital strategies that future-proof our presence, from AI search readiness to cutting-edge customer retention tactics, all while managing a talented Digital Systems & Insights Coordinator.

Who We're Looking For

You'll be a results-driven digital marketing professional with at least four years of proven experience, ideally within tourism, heritage, or cultural sectors. You'll bring deep expertise in Google Ads, Meta advertising, and SEO, combined with a strong analytical mindset that transforms data into actionable insights. Your experience with CRM systems, marketing automation, and e-commerce platforms will be essential, as will your ability to build strong relationships with external agencies and technology partners.

You'll have a collaborative working style and genuine enthusiasm for our mission, understanding how digital excellence can enhance visitor experiences while driving sustainable growth for this treasured piece of maritime history.

Why Join Us?
At the SS Great Britain Trust, we pride ourselves on our supportive, inclusive, and creative working culture. We offer competitive staff benefits, flexible and family-friendly working policies, and wellbeing support services. We’re committed to professional development and creating a welcoming, values-driven environment where everyone can thrive. We are also proud to be a Living Wage Employer.

We are dedicated to building a diverse team and strongly encourage applications from underrepresented groups. All appointments are made based on skills, experience, and attitude.

The closing date for completed applications: Monday 14 July, 9AM.

Interview dates: 23rd & 24th July 2025

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting.

And we have really only just begun.

The role

We are seeking an Outreach Officer to be a valued member of parkrun’s Global Health and Wellbeing Team. 

The focus of parkrun UK’s Health and Wellbeing Team is to improve inclusivity, increase the diversity in participation and maximise the health and wellbeing impact of parkrun across the UK. 

Together with the junior parkrun Impact & Engagement Manager, the Outreach Officer will devise, implement and support the evaluation of Health and Wellbeing projects and campaigns across the North West. The focus will be on growing and diversifying participation in junior parkrun, especially focusing on those marginalised from opportunities to take part in social, physical activity, and who may be inactive/less active or in lower states of health. 

The Landmark Trust is an award-winning heritage conservation charity. With the help of our supporters, we save historic buildings in danger of being lost forever, restore such 'Landmarks' using skilled craftspeople, and make them available for all to enjoy for holidays. This income supports their ongoing care, whilst free open days and engagement activities ensure that even more people can learn about and experience these extraordinary places.

ROLE SUMMARY

This vital role within the Landmark Trust’s fundraising team focuses on providing excellent supporter care to our donors and ensuring supporter data is well managed. As the first point of contact for fundraising-related enquiries, and the lead user of our database, you will play a key role in delivering a first-class supporter experience while ensuring the efficient operation of our fundraising systems.

We are looking for someone who takes pride in high-quality customer service, with excellent communication skills, attention to detail, and confidence in working with data and IT systems. You will be comfortable speaking with supporters on the phone, drafting personalised letters and emails, and managing a variety of administrative tasks. While fundraising experience isn’t essential, you should have experience in customer-facing roles and working with databases. An interest in heritage or the charity sector would be an advantage.

You’ll be responsible for ensuring that donations are accurately processed, donors are promptly and warmly thanked, and Gift Aid is maximised. Day-to-day, you’ll be recording donations, updating supporter records, and producing reports and data downloads from our Salesforce CRM. Full training in our systems will be provided.

MAIN DUTIES AND RESPONSIBILITIES

Supporter Care

To respond to general fundraising enquiries by telephone, email and in writing, in a professional manner, seeking the guidance of colleagues as to the most appropriate response.

Ensure all donations are thanked and acknowledged quickly and appropriately, by yourself or the relevant contact manager.

Support other aspects of fundraising income administration, such the Patrons, Friends and regular giving schemes, and as required.

Record complaints, escalating as appropriate, and in line with complaints handling policy.

Support the administration of print and digital communications.

Occasionally attend and support the running of fundraising evening receptions, site visits, or new building openings– sometimes held over a weekend (time off in lieu will be given).

Supporter data, analysis and reporting

Record all donations and fundraising transactions on the Salesforce database, liaising with the finance team to provide relevant reports and daybooks for bank reconciliations.

Ensure that supporter contacts and database records are kept up to date and comply with data protection legislation and internal requirements.

Support the Finance team with Gift Aid best practice, including managing the integrity of current Gift Aid records and auditing past records.

Produce Salesforce reports to track donations, appeals, regular gifts, and memberships.

Extract contact data from Salesforce for segmentation, analysis and marketing, including appeals, raffle, event invitations and others, working to a brief from the relevant team member.

Ensure that Salesforce use by the team is continually developed and improved. Work with IT to select, onboard new database products, and hold workshops for team members around developments to maximise use of the supporter database.

Financial management

Administer the collection of all Direct Debit donations including membership payments (Friends & Patrons), regular givers, and Standing Orders.

Maintain the team’s annual income and expenditure monitoring spreadsheets, and project/restricted income monitoring, ensuring accuracy at all times and reconciliation with finance systems.

To be the main point of contact with the Finance team on day-to-day donation queries, including Gift Aid administration, chasing payments, and general donations questions.

Keep physical and electronic supporter filing up to date as required for audit purposes.

Manage the safe and proper handling of, and accounting for, income, to agreed deadlines.

Continually strive to improve margins and reduce costs as well as suggesting improvements in operating processes at a specific and general level.

General

To work closely and harmoniously with colleagues in all respects

To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.

To appreciate, and work within, the organisation’s culture and to conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.

Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.

All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.

To undertake any other duties as may be reasonably required in the post.

This is an outline job description that may be subject to change in consultation with the post-holder.

Position: Senior Events Fundraiser (Third Party Events)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a Senior Events Fundraiser to join our Community, Events, and Retail Fundraising team, leading on the delivery of our third party events activities.

You’ll plan, develop, and promote a well-established portfolio of third party challenge events, working to achieve set income targets, while ensuring an outstanding supporter experience for our event participants.

You’ll also be responsible for developing our third party events portfolio; monitoring and evaluating products, as well as innovating, to create opportunities for future growth.  

Closing date for applications: 9:00 on Monday 14 July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Mental Health Youth Worker (Royal Borough of Kensington and Chelsea)

Contract: Fixed-term (2 years)
Job type: Full-time, 37.5 hours per week
Salary: £31,003 per annum 
Department: CYP Services
Type of role: on-site position
Location: Youth Hubs in RBKC (Royal Borough of Kensington and Chelsea)

Are you looking for an opportunity to grow and develop your career in Children and Young People’s Services?

We are looking for an ambitious, energetic and creative Mental Health Youth Worker for our Children and Young People Services, to work on exciting, ever-changing, dynamic support service for children and young people attending Youth Clubs in Royal Borough of Kensington and Chelsea (RBKC).   

You will: 

Work closely with children and young people, commissioners, members of wider RBKC services as well as WCL Mind staff team, statutory and voluntary services to provide coordinated service to children and young people who attend one of Youth Clubs in RBKC, always being focussed on improving outcomes, reducing health inequalities and securing best outcomes are achieved for all young people. Currently, there is a service that operates in Westminster and due to new commission, services is offered to RBKC children and young people.

You are: 

Skilled and knowledgeable in supporting children, young people and staff in youth clubs, eager to make a difference and able to work cohesively and collaboratively with wide range of professionals and children and young people.

About us:

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits: 

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-222445

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed term contract from 2 September 2025 to 27 February 2026

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite

About the role

This role will involve building relationships with current and new corporate donors to ensure we can resource all the material donations we need to run the Crisis at Christmas centres in London.  Each year, we source gift in kind donations ranging from food and beverages to clothing, hairdressing equipment and toiletries. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running our yearly community donations drive.

About you

• Previous fundraising, project or event coordination or marketing experience. 

• Strong interpersonal skills and an ability to build relationships with partner organisations and donors at all levels and work collaboratively within a wider team. 

• Excellent attention to detail and data processing accuracy with experience of using Microsoft Office software, in particular Word, Excel, and SharePoint.   

• Good organisational and problem-solving skills. You should be able to manage multiple competing priorities and modify plans in response to unexpected complications.  

• A pro-active, positive attitude and willingness to get involved in hands on, manual tasks when required. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 16 July 2025 23:55

Interview process: Competency-based interview and written task.

Interview date and location: Tuesday 29 and Wednesday 30 July – In person interviews held at Crisis’ Canning Town Warehouse

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

IT Service Desk Analyst

We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. 

This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm.

Position: 6221 IT Service Desk Analyst

Location: Cardiff (potential for future hybrid working, to be discussed at interview)

Hours: Full time 37.5 Monday - Friday 9am - 5pm

Contract: Permanent

Salary: £26,161.25 per annum

Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents.

As an IT Service Desk Analyst you will:

• Provide 1st and some 2nd line technical support to internal customers.
• Resolve and escalate incidents in line with Service or Operational Level Agreements.
• Support internal customers with procured computers.
• Produce case history reports as requested.
• Escalate service issues to 2nd/3rd line support and 3rd party suppliers.
• Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs.
• Create and maintain bespoke application support documentation.
• Participate in Service Desk team meetings, workshops, and seminars.
• Engage in IT projects and complete tasks as required.

About You

Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups.  Knowledge of Zoom and ticket logging software is also beneficial.

You will need:

• 1st/2nd line Service Desk Support experience
• Experience in an ITIL aligned enterprise environment
• Knowledge of Microsoft Active Directory, Windows & Office
• IT hardware configuration & troubleshooting skills
• Good organisational skills, able to prioritise effectively
• Ability to gather, analyse & use evidence from various sources
• To understand & promote IT policies and security

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.

Are you searching for a rewarding shelter medicine role?

Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.

RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.

The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.

There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals. 

Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre 

In a nutshell, we are offering:

-  Up to £60K FTE (based on a 37.5 hour week)

-  Sole charge role

-  No OOH, evenings or weekends

-  Part time (21 hours per week over 3 days)

PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.

KEY DUTIES AND RESPONSIBILITIES:

- Undertake veterinary duties as directed including theatre and wards.

- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.

- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.

- Support the development of our community welfare services in order to positively impact on animal welfare in our area. 

- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.

- Assume an active role in decision-making related to welfare and euthanasia.

- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.

- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.

- Maintain personal CPD as per RCVS guidelines.

- Provide expert advice and training to the Veterinary Nurse and Animal Care team.

- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.

- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.

- Work closely with the Inspectors and Animal Welfare Officers.

- Assist with recruitment within your department areas.

- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.

- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.

While at work all staff are required to:

● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.

● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.

● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.

● To attend monthly supervision and annual appraisal with the branch manager.

● Take care of their own health and safety and that of others who may be affected by their acts and omissions.

● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.

This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

To apply please email your CV and cover letter.

Support Network Coordinator (London coverage)
Location: Home based within Greater London
Salary: £35,040 per annum
Contract: Permanent
Hours: Full time, 35 hours per week Monday to Friday

We are seeking a Support Network Coordinator to cover the London region.

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. 

About the role

Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to spinal cord injured (SCI) people and their region of the UK.

The post coordinates two vital parallel strands:

1. In your region, to reach and support newly and long-term spinal cord injured people and their families developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex support needs.
2. Nationally, working to facilitate the link between SCI people and SIA and the network of services; referring SCI people and their families to our clinical / health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.

Duties and Responsibilities

This is the job for your if you’re good at:

• Building strong relationships – you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services.
• Identifying opportunities – to expand SIA’s portfolio of services, we’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury.
• Engaging People – whether it’s service users or your team of volunteers, the success of our work relies on you being able to keep people engaged with what we’re doing.
• Being organised – managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support SIA is delivering.
• Providing life-changing support to those that need it most – you’ll be facing up to the most difficult challenges our service users face.
• Making the ask – whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting our services.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at Milton Keynes, Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Please note, for this role it is essential that an applicant has a personal lived experience of a spinal cord injury (SCI) or Cauda Equina Syndrome (CES), and lives in the Greater London region.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 28 July 2025, 9am
Interview dates: 6 or 7 August 2025 at SIA House, Milton Keynes OR London area

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Company Description

The NIHR is funded through the Department of Health and Social Care (DHSC) and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world-class facilities, conducting leading-edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five-year infrastructure funding schemes. 

Job Description

We are looking to recruit a dynamic and experienced Senior Research Manager to manage the monitoring, evaluation and learning activities of a high profile National Institute for Health and Care Research (NIHR) portfolio of translational, clinical and applied health research infrastructure funding schemes. 

Job Purpose 
Reporting to the Assistant Director, the post holder will work closely with the rest of the infrastructure team (especially the Programme Leads and Senior Research Managers who are responsible for the development and management of the infrastructure schemes), and with Data Analytics colleagues (who are responsible for designing systems for capturing, cleaning and presenting data), to manage the infrastructure reporting and evaluation activities. At an award level, you will develop, improve and maintain monitoring and reporting processes, and at a scheme level, you will implement monitoring, evaluation and learning approaches, including overseeing the delivery and/or commissioning of impact evaluations. You will support a wider programme around visibility and the strategic use of data within infrastructure, considering links to policy directives around Busting Bureaucracy, the developing NIHR digital strategy and system operability issues with NHS and University systems. 

You will be adept at dealing with an array of data sources (metrics, narrative and financial reporting information), have a good understanding of research impact, an understanding of the routes to achieving it, and how to apply monitoring, evaluation and learning approaches to generate insight that can evidence impact and support continuous improvement of scheme funding and support processes. You will have experience of managing complex projects, knowledge of the UK’s research environment and political agenda, and honed skills in stakeholder management. You will be a strategic thinker, capable of seeing the issues and solutions from a number of different stakeholder perspectives to see the bigger picture. You will be comfortable dealing with complexity and developing an approach to balance the needs of different stakeholders. You will be a team player, able to work in close partnership with a number of teams at NIHR and the DHSC.

Key Accountabilities:

• Manage elements of the infrastructure monitoring processes: you will manage parts of the infrastructure reporting process both internally at the technical systems level and externally with users to support training and propose improvements. You will work with others to develop new reporting processes (for new awards), maintain existing annual and quarterly reporting, support the review of submitted reports by the team and the production of feedback, and drive process improvements through a continuous improvement cycle.

• Development of reporting outputs: support quantitative and qualitative data interrogation in projects across the infrastructure. Interrogating data to support strategic reviews, and, where feasible and appropriate, designing visual dashboards of progress using data collected and collated for reporting purposes. Also draw on award level reported data to feed into strategic scheme level evaluations and reviews, to produce impact case studies, and to feed into organisational level learning and reporting. This work will help articulate the contribution of the NIHR infrastructure to the wider health and social care system as well as feeding into broader NIHR initiatives such as the NIHR Impact Programme.

• Scheme reviews: support the delivery of scheme mid-term reviews and evaluations, working closely with the infrastructure team’s Senior Research Managers responsible for specific schemes and the central Monitoring, Evaluation and Learning team to design and plan an appropriate review process for individual schemes.

• Stakeholder engagement: through appropriate stakeholder engagement, developing a sound understanding of data needs, minimising additional requirements of key stakeholders and understanding the types of reporting outputs/feedback that would provide the greatest utility for accountability and learning purposes. Proactively share key learnings across the infrastructure team and with wider stakeholder groups as appropriate.

• Flexible support to the team:  flexible approach to work tasks with ability to ‘muck in’ and provide support on additional tasks across the team during busy times.

Line Management:

• The post holder will be responsible for the line management of one Research Manager and will matrix manage other team members, where appropriate.

Qualifications

Experience and Technical Skills

Required Criteria: 

• A PhD degree in biomedical or health sciences research (or significant equivalent sector experience)
• Experience of implementation or management of monitoring, evaluation and learning approaches including impact assessment and reporting, ideally within health and care research
• Data collection, collation and analysis skills using both qualitative and quantitative methodologies
• Current knowledge of the UK’s health and care research and policy landscape
• Strategic thinker able to interpret complex information while having a clear view of the “big picture”
• Solutions orientated with evidence of delivering projects, requiring evidence synthesis, report writing and developing implementable recommendations

Desirable Criteria:

• Specialist training/knowledge in monitoring, evaluation and learning approaches and methods
• Experience of authoring high quality impact reports and case study reports for a variety of technical and general audiences
• Experience of developing electronic dashboards using visualisation tools such as Qlik Sense, Looker Studio or equivalents
• Line management and staff development experience

Key Competencies

• Committed team player with an ability to build effective working relationships

Additional Information

Why work for us
Join our team and you’ll be working with an exceptional organisation who manage high quality health and care research for the benefit of patients and the public. NIHR is one of the UK’s largest funders of health and care research.

Salary & Benefits

• £48,600 - £51,300 per annum 
• Bonus - subject to company performance
• 25 days annual leave, plus public holidays (UK)
• Enhanced contributory pension scheme
• Life Insurance
• Benenden Healthcare
• Season Ticket Loan

This is a permanent, full time position.

NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements. 

Application Process
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Additionally, share your enthusiasm for working with NIHR. 

NB:Closing date for applications is 5pm 16th July, interviews to be scheduled from the 28th July to the 8th August.

Our Commitment to Equality and Diversity
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. 

Location: Billericay (with occasional travel around Essex and beyond)

Salary: £34,068 FTE, Actual £20,440.80 (based on 22.5 hours per week)

Contract and Hours: Permanent, Part time, proposed 22.5 hours per week (but flexible for the right candidate)

Benefits: Hybrid working, free enhanced DBS check, free on-site parking, learning and development opportunities, and access to our Employee Assistance Programme

Are you ready to make a real difference in the lives of disabled individuals and their families?

At Hamelin, we're not just about social care – we're about re-imagining it, finding innovative ways to support autistic adults and people with learning disabilities in achieving their life goals. We’re expanding our Income Generation team with this new role, which will be critical in securing funding to enable us to support more people, in very different ways.

As Community Partnerships Manager, you'll be at the forefront of our fundraising efforts, generating income from our corporate partners and supporters in our community; fuelling our essential programs and pioneering pilot initiatives. You'll be the driving force behind building strong relationships with businesses, charities and individuals, that secure vital funding and skilled volunteers for our services.

Previous experience in a community or corporate fundraising role is not essential, but you must have the ability to network productively and pitch proposals to a variety of audiences.

Is this the opportunity within charity fundraising you have been searching for?

We are proud to support families and individuals across Essex via our respite, community and wellbeing services. We offer opportunities for people to learn life skills, live independently, find employment and engage with their community.

The Income Generation and Communications department is a small but high-performing and ambitious team, working flexibly to support the charity’s frontline services. You’ll be joining a team that will give you the support to be successful, with the autonomy to develop your own role.

From time to time, you will need to represent the charity at events, support bids for contracts, and attend networking opportunities. This will mean occasionally working evenings, weekends or on your non-working days. We’ll give you notice of when this is required, and you’ll be able to claim your time back.

This role can be office based or predominantly remote to suit you (albeit there will be times when you need to be in Billericay or elsewhere in Essex).

We’re open to negotiating the working pattern with the successful candidate, to be as flexible as possible.

In order to be successful in this role you must have:

· Full driving license. Able to drive Hamelin vehicles as well as use of own car

· Experience of writing professionally and persuasively

· Experience of working across teams and influencing other Managers

· Experience of presenting complex information for a variety of audiences

· Great communication skills, with the ability to build strong relationships and credibility

· Bravery to challenge the status quo and embrace a continuous improvement approach

· The ability to understand complex information and analyse data

· ICT skills such as the MS Office suite

It would be great if you had:

· Formal qualification or training in fundraising, marketing, sales, bid writing or other fundraising disciplines

· Experience of building deep and beneficial relationships with businesses

· Experience of working with individuals with a learning disability or neurodiversity

· Experience of change management and service growth

Hamelin Trust has a duty to safeguard and promote the wellbeing of the people it supports and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment.

Appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding and recruitment clearances.

Deadline for applications – Tuesday 8th July 2025

We anticipate having a single interview process and will send applicants the interview questions and assessment task in advance.