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We invite applications for an exciting opportunity to join a new and developing service at our office in central Birmingham and working from home until our current Covid-19 policy changes.
The senior therapist will be a member of Respond’s Midlands team delivering trauma informed therapeutic services across the region. You will support Midlands Transforming Care Partnerships to enable people with learning disabilities, autism or both subject to long-stay hospitalisation under the Mental Health Act to return to their local community.
Line managing therapists, you will undertake a range of clinical work including case management and provide clinical supervision, reflective practice groups, consultation and training for a wide range of clinicians, professionals and care staff externally.
This unique opportunity may well be the next step in your career advancement with a commitment from Respond to support and develop your skills in all areas of the role, including your knowledge of trauma and its impact on people with learning disabilities, autism or both.
About us: Respond is a small national charity with offices in London and Birmingham providing specialised community support for children and adults with learning disabilities, autism or both who have experienced abuse or trauma.
The heart of our work is psychotherapy and through the many years of our development we have become experts in understanding and working with trauma. This guides the range of services we provide.
To apply: Via CharityJob with a covering letter outlining how you meet the person specification criteria. Applications without a covering letter will not be considered.
Closing date: 25th October 2020
Interviews (by Zoom): 5th November 2020
The client requests no contact from agencies or media sales.
The Academy Learning Designer will support the development, delivery, and maintenance of Academy face-to-face and online content.
As a member of the Academy team, you will work closely with the Academy Programme Lead to build and maintain a portfolio of content and resources that are accessible and appropriate for rehoming organisations/individuals located in the UK and around the world.
With skills in best practice pedagogy, and experience applying that across blended learning programmes, the role holder will have excellent communication skills and the ability to coordinate and manage relationships with Subject Matter Experts within and outside of Battersea
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 13th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online via MS Teams) - Monday 21st or Tuesday 22nd September 2026
Second round (in person at Battersea London) - if necessary to be confirmed
For more information about the role, please download our Recruitment pack.
To apply for the role, please click on the "Apply" button.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026
For more information about the role, please download our Recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.
Main Purpose Of Job:
The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.
Please use the link below to learn more about the principles of Housing First:
The Principles of Housing First | Homeless Link
Main Areas Of Responsibility:
Safeguarding Statement:
Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.
Equal Opportunities:
We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our client on a fantastic membership client looking for an interim Copywriter & Content Executive. The successful candidate will support the organisation’s communications, marketing content, and digital transformation projects, ensuring engaging, clear, and audience-focused content across multiple channels.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £36,000 (pro rata)
9 month fixed term contract
Starting ASAP in September
1-2 days a month in the office (Central London)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our well-known charity client on a fantastic Interim Head of Brand and Marketing role. This position is a key leadership opportunity to shape and deliver the organisation’s branding, marketing, and creative strategy for 6-7 months, driving impactful engagement within the health charity sector.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £66,300 (pro-rata for 6-7 months). This is a hybrid role, 2 days a week in their London office.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Analyst – Three-Month Contract
The Talent Set is delighted to be partnering with a leading children’s charity to recruit an experienced Digital Analyst for an initial three-month contract.
Working across Fundraising and Marketing as part of the wider Insight and Performance function, this role will transform digital data into clear, actionable recommendations that improve supporter engagement, digital performance and fundraising outcomes.
This is a hands-on interim opportunity for someone who can quickly understand an existing digital estate, maintain robust analytics and tracking, and provide stakeholders with the insight needed to optimise digital campaigns and supporter journeys.
Key responsibilities will include:
Analysing performance across websites, digital campaigns and supporter journeys, turning findings into practical recommendations.
Taking a multichannel view of performance across paid media, email, social media, organic search and other digital platforms.
Maintaining and optimising the charity’s GA4 environment, including events, conversions, explorations and reporting.
Implementing and maintaining tracking through Google Tag Manager.
Using JavaScript and HTML within Google Tag Manager to implement and troubleshoot tracking solutions.
Creating dashboards and performance reporting using Power BI, GA4 and other analytics tools.
Using SQL to interrogate and analyse large or complex datasets.
Identifying opportunities to improve conversion, engagement, retention and the overall supporter experience.
Supporting A/B and multivariate testing and making evidence-based optimisation recommendations.
Ensuring digital data collection remains compliant with GDPR and cookie consent requirements.
Working closely with colleagues across Insight, Fundraising, Marketing, Digital and Technology.
We are looking for someone with:
Strong hands-on experience of Google Analytics 4 and Google Tag Manager.
Experience implementing and maintaining digital tracking.
Working knowledge of JavaScript and HTML.
Strong SQL and data analysis skills.
Experience producing dashboards and performance reporting, ideally using Power BI.
A strong understanding of digital marketing channels and multichannel performance.
Experience analysing user or supporter journeys and identifying opportunities for optimisation.
The ability to communicate complex analysis clearly to non-technical stakeholders.
Availability to start at short notice and make an immediate impact.
Experience within a charity, fundraising or supporter-focused organisation would be helpful but is not essential.
What's on offer
How to apply
Please apply with an up-to-date CV as soon as possible via the apply now button. Interviews will take place on Thursday, with the successful candidate expected to start next week.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance & Governance Lead
Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)
Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.
Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.
Contract: 24-month contract with the intention to extend, subject to funding.
Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.
Probation period: 3 months
Line Management: This role has no line management responsibility.
About Worldwide Radiology
We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.
About the role
Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.
We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.
This job is for you if you possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.
Key responsibilities
Strategic Financial Leadership
● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees
● Lead financial planning, budgeting, and forecasting supporting the organisational sustainability and long-term financial resilience
Financial Administration
● Full bookkeeping responsibilities on Xero accounts package.
Financial management
● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.
● You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations
● Ensure effective financial systems, processes and internal controls are maintained
Statutory Accounting
● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements
Funding & Grant Management
● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity
● Support budgeting and reporting for grants, contracts and funding agreements.
Governance & Compliance
● Prepare financial reports and papers for the Board of Trustees and present at the meetings.
● Support organisational risk management and governance processes
● Develop and maintain financial policies and charity wide policies
● Manage the Charity insurance requirements and renewal
Management
● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting
● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer
Essential skills and qualities
● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)
● Experience in a senior finance role
● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations.
● Experience of restricted fund accounting and grant management
● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
● Experience of cash flow forecasting.
● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
● Ability to prioritise and plan activities to meet strict deadlines.
Desirable
● Experience supporting boards or governance processes.
● Experience working or volunteering in the non-profit and/or health sector.
● Experience working or communicating across cultures
Please send your CV and a cover letter (no longer than 2 pages) explaining how you meet the criteria for the role by 11pm on Sunday 6th September 2026. Interviews will take place W/C 14th September in the office if local, or remotely.
Worldwide Radiology is an equal opportunity employer. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Registered Charity
1 - 5
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build Something New. Grow Something Meaningful.
We're looking for an entrepreneurial fundraiser to help build and scale a growing community fundraising programme from the ground up.
This is an exciting opportunity for someone who thrives in a fast-paced, hands-on environment and enjoys turning ideas into income. You'll lead our community fundraising, challenge events, and local corporate partnerships, creating new opportunities for people and businesses to support the Royal Hospital Chelsea and the iconic Chelsea Pensioners.
What You'll Do
About You
You'll be someone who enjoys building relationships, spotting opportunities and making things happen.
You'll bring:
Why Join Us?
This is more than a fundraising role. It's a chance to help shape a growing income stream for one of Britain's most iconic institutions. You'll have the freedom to develop new ideas, build partnerships, and create fundraising experiences that make a real difference to veterans' lives.
If you're excited by the challenge of building, growing and scaling fundraising activity, we'd love to hear from you.
Registered Charity
101 - 500
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Fire Safety Advisor
B&D Reside | £55,000-£65,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent
Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor, a newly created position within their Asset Management team.
This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio.
Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met.
The Opportunity
As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards.
You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management, providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation.
The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement.
You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information.
Key Responsibilities
About You
We are looking for an experienced fire safety professional with a strong technical ba
Fire Safety Coordinator
B&D Reside | £30,000-£45,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent
Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Coordinator.
This is an exciting opportunity for a highly organised and detail-focused professional to join B&D Reside's Fire Safety Team and play a key role in supporting the delivery of fire safety and compliance programmes across the organisation's housing portfolio.
Reporting to the Fire Safety Manager, you will be responsible for coordinating programmes of work, monitoring remedial actions, maintaining accurate compliance records and supporting the team to ensure fire safety requirements are delivered effectively and within agreed timescales.
This is a particularly good opportunity for someone looking to develop their career within fire safety, building safety, compliance or property management within a social housing environment.
The Opportunity
As Fire Safety Coordinator, you will act as a key link between the Fire Safety Team, Fire Safety Assessors, Building Safety, Compliance, Repairs, Asset Management, Housing Management, contractors and external stakeholders.
You will help ensure that fire risk assessments, inspections, remedial works and associated actions are properly coordinated, recorded and monitored.
The role combines programme coordination, compliance monitoring, data management, stakeholder engagement and administrative support, making it an important position in ensuring B&D Reside's fire safety obligations are consistently met.
Key Responsibilities
About You
We are looking for someone with experience in fire safety, building safety, health & safety, property management or a related environment.
You will ideally have:
Helpline Adviser
£25,563.66 per year
Leeds LS1 5SH / Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Our Services team based in Leeds has an opening for a Helpline Adviser.
Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF) with the remaining days worked remotely.
The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm.
The role
We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.
In this role, you will:
· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.
· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.
· Provide excellent customer service with a friendly and empathetic manner.
· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.
· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.
· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.
· Work within Scope’s policies relating to customer confidentiality and data protection.
· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.
· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.
· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.
About you
To be successful in this role, you will have:
· Demonstrable experience of providing advice and information.
· Experience of working in a contact centre environment with a friendly and empathetic manner.
· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.
· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Closing date for applications: Closing date for applications: 4th September 2026
Please note that successful candidates will be subject to an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s role remains to ensure that those who have served are always supported.
We are now looking for a proactive and creative Internal Communications Officer to support the delivery of engaging and effective communications across the Royal Hospital Chelsea. This role is for maternity cover. Working closely with colleagues from across the organisation, you will help bring our stories, people and purpose to life, ensuring staff, Pensioners and volunteers feel informed, connected and inspired.
If you’re an internal comms professional with strong communication skills, experience creating compelling content for internal audiences, and a passion for building staff engagement, this could be the role for you.
Where you fit in
Working closely with senior leaders across the organisation, including the Chief Executive Officer and HR Director, you'll play a key role in delivering effective internal communications that support organisational objectives, strengthen staff engagement and embed a culture aligned with the Royal Hospital’s values.
What you’ll be doing
You'll lead the planning and delivery of internal communications activity, ensuring colleagues across the Royal Hospital receive clear, timely and engaging communications that support our strategic priorities.
You will:
· Develop and deliver effective internal communications plans that support organisational objectives and priorities
· Work closely with senior leaders to deliver clear and consistent messaging across the organisation
· Support the delivery of a strong ‘fundraising-first’ narrative through internal communications activity
· Promote staff engagement initiatives, including pulse surveys, helping to support action planning and organisational improvement
· Drive awareness and adoption of key staff initiatives, including onboarding, appraisals, values and ways of working
· Manage and develop internal communications channels, including the staff intranet, ensuring content remains relevant, engaging and up to date
· Build strong relationships across teams, providing advice on communications planning, messaging, audiences and channels
· Support strategic planning communications to ensure colleagues understand organisational goals and priorities
· Lead on communications with Chelsea Pensioners, ensuring communications are two-way, inclusive and aligned with their needs and preferences
· Monitor and evaluate communications activity, providing insight and reporting to inform future activity and support decision-making
We’re looking for someone who is:
· Able to create clear, engaging content for a range of internal audiences
· Experienced in internal communications, employee engagement or organisational communications
· Skilled at building strong relationships and influencing stakeholders at all levels of an organisation
· Experienced in supporting organisational change, culture programmes or staff engagement initiatives
· Highly organised, with strong project management skills and the ability to manage multiple priorities
· Comfortable working independently and using initiative while contributing as part of a collaborative team
· Experienced in managing intranet content and developing engaging internal communications channels
· Analytical and results-focused, with experience evaluating communications activity and reporting on outcomes
· Calm under pressure and able to manage sensitive communications with professionalism and discretion
· IT literate, including Microsoft Office and digital communications platforms
This is a fantastic opportunity to help shape internal communications within a unique national institution, ensuring colleagues and Chelsea Pensioners remain connected to the Royal Hospital’s mission, values and future ambitions.
Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.
Registered Charity
101 - 500
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
We have multiple roles at different levels for an upcoming project.
We're partnering with a well-respected public sector organisation to appoint an experienced HR Change Consultant to support the delivery of a significant organisational change programme. This is an excellent opportunity for a change professional who is comfortable leading complex consultation processes, influencing senior stakeholders, and ensuring organisational change is delivered in a fair, compliant and people-focused way.
Key Responsibilities
Essential Experience
✅ CIPD qualified
✅ Significant experience leading complex organisational change programmes
✅ Strong consultation management experience, including collective consultation
✅ Previous experience within the Public Sector (Local Government, NHS, Higher Education, Central Government or wider public bodies)
✅ Experience working in unionised environments and engaging with Trade Unions
✅ Sound knowledge of employment law, organisational change, redeployment and redundancies
✅ Excellent stakeholder management and communication skills.
What's on Offer?
🔥 Ideal for experienced HR Change Managers, Senior HR Business Partners, Organisational Development Consultants, or Workforce Transformation specialists looking to make an immediate impact.
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About Us
The National Trust for Scotland is Scotland’s leading conservation and membership charity dedicated to protecting and promoting Scotland's natural, cultural and built heritage. We care for historic places, landscapes and collections across the country so they can be enjoyed for generations to come.
The National Trust for Scotland is a fundraising charity with a successful and high performing fundraising team. Investment and organisational commitment since 2019/20 have driven strong and sustained growth, with the team consistently exceeding targets and generating an average of £10 million annually.
Job Purpose
The wider purpose of the role is to help drive the National Trust for Scotland’s ability to conserve Scotland’s built, natural and cultural heritage in our care. Specific to this role, you will work with the Fundraising Manager, Giving Campaigns & Products, to grow support and income from individual giving programmes and fundraising products. This is a varied and complex role through which you will support the strategic leadership of mass market and mid-level fundraising, growing our portfolio of donors and prospects and empowering our property teams and supporter groups to raise funds.
Coordinating and supporting individual giving programmes and fundraising products such as the Founders’ Circle, regular giving programme, Scottish Heritage Lottery and Dedicate a Tree, you will contribute to achieving an income target of £800,000 and above per year, ensuring vital funds and growing awareness for our charity’s work. A team player, you will work as a key member of the Giving Campaigns & Products team whilst supporting the wider Fundraising & Philanthropy team.
This role supports and drives our highest profile, mass market fundraising activity and crucial pipeline development for Fundraising & Philanthropy income streams, requiring skilled multi-tasking, creativity and a laser focus on continuous improvement and results.
The client requests no contact from agencies or media sales.
Salary: £35,000 - £39,000 per annum
Contract: Fixed-term, 2 years, Full-time (35 hours/week)
Location: Hybrid, home-based with regular travel to London (typically 2-4 days per month)
Closing date: Applications reviewed on a rolling basis
Benefits: 27 days annual leave plus bank holidays, contributory pension scheme, enhanced sick pay, cycle to work scheme, flexible working opportunities and ongoing professional development.
We working with a youth violence prevention charity focused on education, awareness and creating safer communities for young people to find their next Communications and Marketing Manager.
As Communications & Marketing Manager, you will lead the charity's communications, marketing and campaigning activity, helping to grow awareness, engagement and impact. You'll manage multi-channel communications, deliver high-profile campaigns, oversee digital marketing and audience engagement, and build a small communications team. This role is ideal for a proactive and creative communications professional who is passionate about using marketing and storytelling to drive social change and who thrives in a hands-on, growing charity environment.
To be successful as Communications & Marketing Manager, you will need:
If you would like an informal discussion, please get in touch and quote reference 3089HB.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds. If enough applications are received, we reserve the right to close the process early.
