Permanent Operations Jobs

Head of Brand

Job reference: REQ000748

£54,657pa

Woking, GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

We’re looking for a new Head of Brand at WWF-UK.

As Head of Brand, you will lead your team to develop our brand, keeping it relevant and aligned with our global network. You’ll grow our brand by improving brand value and recognition, and ensure it is embedded and understood across the organisation. You will also be responsible for creating consistent brand experiences and products.

With responsibility for developing our visual and verbal identity, you will communicate best practice and collaborate with stakeholders to influence how our brand is expressed. Whether overseeing budgets, championing creativity or coaching your team to develop great work, you will play a key role in shaping our success.

We’re looking for someone with experience of managing a high profile or international brand as well as a passion for insights led brand marketing. Comfortable managing a creative brand team, you will be used to implementing brand strategy via digital channels and products. You will have experience of delivering complex projects in a multi-stakeholder organisation with an international dimension. Effective at building relationships, you will also be used to managing external service providers, contracts and SLAs.

If you have the ideas, energy and skills to help us build brand loyalty and grow support to tackle some of the world’s biggest challenges, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.

WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations.  We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.

Join us and help bring our world back to life.

We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.

The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.

We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.

CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.

Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.

Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.

They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.

Key Duties and Accountabilities include:

● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.

● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.

● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.

● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.

● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.

This is a full-time role (1 FTE)

There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010 

We are seeking a Senior Fundraising Operations Executive to join our team and support operations for high value fundraising activity, covering the Corporate, Community and Philanthropy teams.

Key responsibilities:

• Supporting High Value Operations: You’ll work on a variety of regular and project-based high value operation activities with a focus on our Corporate and Community Teams, including:
  • Supporting project planning and evaluation.
  • Managing inductions and overseeing training programmes.
  • Administering contracts and overseeing risk management for partners and supporters.
  • Reporting on prospect management and supporter engagement within the team.
  • Batching income and expenditure.
• Database Oversight: You’ll ensure our database remains accurate and current, upholding best practices and fostering continual improvements.
• Keeping our fundraisers in the loop: You’ll be responsible for maintaining our central information hub, guaranteeing that our fundraisers are well-informed and equipped to secure essential funds.

We have ambitious plans to significantly grow our High Value income over the next five years. This role offers the opportunity to contribute to this growth through innovation, problem solving, and process support.

About the team

The High Value Operations team provides expert support to fundraisers in the areas of systems, processes and planning to enable efficient and effective high value donor facing activity.

This role reports into the Operations Manager in the High Value Operations team, which includes 8 members and supports high value activity across the Corporate, Community and Philanthropy teams.The Corporate team consists of 15 fundraisers, the Community team 52 fundraisers, and the Philanthropy team 9 fundraisers.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you are a strategic navigator, adept at charting a course through complex fundraising landscapes. Your expertise lies in communication and relationship building, and you possess outstanding writing skills with demonstrable experience in crafting a wide variety of documentation for diverse audiences.

Your strong IT skills include proficiency with Microsoft packages, including an intermediate knowledge of MS Excel, MS PowerPoint, and MS Project. You understand budgets, broad financial processes, and have extensive project management experience, covering scoping to evaluation.

In dynamic environments, your operational agility shines as you swiftly learn new skills, solve problems creatively, and are committed to operational excellence. You'll have successfully implemented operational processes, provided guidance, developed tools, and delivered training.

As a database expert, you have hands-on experience using a CRM database, such as Raiser’s Edge, Salesforce, or Microsoft Dynamics. With strong analytical skills, you can create reports and turn insight into action with ease.

Your ability to work methodically and with precision is evident, and you have experience handing sensitive and confidential information with tact and discretion, adhering to relevant legislative and organisational procedural requirements.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews may be held during the advertising period. Interviews will be held over MS Teams. 

Do you have charity finance experience? Would you like to join a rapidly growing charity at our Head Office in Peterborough?

We are looking for a Finance and Payroll Officer to join our team. Reporting to the Director of Finance and operations, this role will ensure that appropriate financial processes and systems are followed and developed to support our charity’s sustainable growth and safeguard our financial health. The Finance & Payroll Officer will ensure that financial tasks and transactions are undertaken in an efficient, effective and timely manner and, importantly, that relevant financial information is provided to keep the Senior Leadership Team informed to make the best decisions for the charity. The role will also cover responsibility for all payroll operations, ensuring that all payments are accurate and on time and that appropriate and accurate information is provided to the Director of Finance & Operations, HMRC, pension providers and other external bodies. We are looking for a confident and experienced individual to join our supportive team. Previous charity finance knowledge and Xero is helpful but not essential, above all we want an individual to be tenacious, curious, diligent and show strong initiative.

Family Support Worker

Part Time 21 hours per week

£21,000 per annum (£12,600 pro rata) + benefits (company car, 25 days annual leave, reward scheme and pension)

Greater Manchester Team covering North Cumbria

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers North Cumbria.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 22 May 2024

Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

We are seeking an enthusiastic, pragmatic person who is excited by what spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

As a local development worker, you will support Quaker communities to be inclusive, welcoming and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.

Hours: 28 hours per week (Including some weekends and evenings and frequent travel in the region and nationally)

We invite applications from people who are:

• Good listeners with experience of working with groups to develop and deliver a shared vision.
• Familiar with Quaker worship, community, witness, and organisation.
• Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities.
• Creative and adaptable, able to encourage innovation and support experimentation.
• Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: 9am on Monday 20 May 2024.

Interview date: Tuesday 4 June 2024.

Quakers have a faith commitment to equality, and encourage and welcome applications for posts from all sections of society. You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of our organisation.

Quakers in Britain is committed to safeguarding children and adults at risk and expects all of its staff and volunteers to share and uphold this commitment.

We are seeking a skilled and dedicated individuals to join our fundraising team as a Trusts and Foundations Fundraising Officer. In this role, you will play a vital role in researching and applying to grant applications in order to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Trusts and Foundations Fundraising Officer, you will be responsible for maximising income from Trusts and Foundations in order to support SHP’s charitable activities. Working closely with the Head of Fundraising and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful Trusts and Foundations portfolio by focusing on:

• Maximising income from grant-giving organisations to ensure sustainable growth of restricted and unrestricted fundraising.
• Working strategically to build high-impact, high-value relationships with grant funders as well as managing relationships with existing donors.
• Collaborating with teams across the organisation to create compelling fundraising proposals and produce high-quality reports and budgets.
• Proactively maintaining excellent knowledge of Trusts and Statutory fundraising practices in the sector.

Please note the role will follow a hybrid working model, with some days working in our head office in Kings Cross, with ample opportunity to work from home. 

About you: 

• Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Experience of writing bids or applications including any key successes.
• Experience working with other internal departments to maximise collaboration and impact between the teams.
• Experience building and managing relationships with external funders, including in depth research of funders. 

About us:

Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office. 

Important info:

Closing Date: Sunday 5th May at midnight

Interview Date: Week commencing 13th May Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

The Alliance for Inclusive Education (ALLFIE) has led the lobby for change in inclusive education for over 30 years, serving as the only national Disabled people’s campaigning organisation working on this issue.

ALLFIE’s vision is to create an inclusive society by ensuring inclusive education within mainstream settings for ALL Disabled people. We campaign for ‘a world where inclusive education is a right, not a struggle,’ and for Disabled pupils and students to be fully included in mainstream education, training, and apprenticeships, with all necessary support. We also create the resources that people and organisations need to advocate/campaign for inclusive education, training, and apprenticeships and to develop good inclusive practice.

Job purpose: The Events and Administrator Co-Lead will manage our events and provide administrative support efficiently and effectively across the organisation to support the delivery of ALLFIE’s infrastructure programme on our inclusive education campaign work.

As an organisation run by and for Disabled people, we are seeking to recruit a skilled and motivated Disabled person for this key role.

We support flexible working and large aspects the role could be done remotely, however some travel to attend face-to -face meetings will be required.

ALLFIE is committed to promoting equality of opportunity, intersectionality and human rights. If you are a Disabled person and we need to make any adjustments to our recruitment process to enable you to apply for this role please let us know.

Closing date for applications: 23:30hrs on Thursday, 23 May 2024

The Guy’s and St. Thomas’ Foundation (GSTF) is undergoing an exciting change and building its own Fundraising function and so are growing its Systems team. This will first support that change but also continue to seek ways to improve how technologies and systems can help the Foundation achieve its goals.

We are excited to be expanding our in-house IT team by recruiting Senior Technical Engineer. We are in the process of bringing our IT helpdesk service in-house, to do so we need a motivated, experienced, patient and friendly third line engineer to join our newly formed team.

We are looking for a solid technical skillset, primarily with Microsoft365 PaaS and IaaS assets, but also someone who can take technical leadership for networking and other services and hosted applications across the organisation.

You will need to be an enthusiastic team-player, who is happy to work on reactive support issues as the need arises, can interact positively and constructively with IT colleagues, leadership and normal users, and serve as a proactive and engaged member of the IT team. The function is in a process of expansion & development, and you will need to demonstrate the benefits of internal, dedicated IT staff within a growing organisation

In return you will have technical and structural ownership of your work in alignment with the IT Manager, and an opportunity to deliver meaningful and impactful outcomes, both within the IT department and as part of the wider organisational goals of health improvements across society.

Key Responsibilities

• The Senior Technical Engineer will be the final escalation stage for support, so will have a pragmatic and level headed approach to problem and change management, to work closely with other support staff and the IT Manager to provide a good quality support service for end users.
• Comfortable completing technical work if needed, as well as having more complex issues escalated to you from junior colleagues in the team, or offering guidance where possible. You’ll be able to authorise change requests in place of the IT manager, and escalate to them if necessary.
• The post-holder, our Support technicians and IT Manager will be responsible for managing the day-to-day requirements of the foundation and it’s subsidiaries. Including, set up and management of the IT equipment as required. The role is a permanent hybrid role, 30% of your time will be based in our London, Southwark office.
• You will support the Senior IT Technician and IT manager to embed the IT procedures, offering training and guidance to employees as required. You will be the final escalation point and provide advanced technical support, as well as taking on system support. You’ll work closely with the IT Manager to work on implementing new solutions and take ownership of the technical aspects of project work
• The Senior Technical Engineer will also take a hand in some supplier relationship building/ management if necessary in order to support the smooth flow of work between systems we utilise here at the Foundation.

Skills and Experience

• Experience working as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar scale environment
• Able to work autonomously and exercise good judgement to resolve complex technical changes, issues or contribute towards project decisions.
• Responsible for responding and resolving tasks relating to all levels of IT queries and acting as an escalation route for the IT team for more complex and project related tasks.
• Act as a technical reference point, identify opportunities for improvement, propose new technology or working practices to improve the operation of the Technology team and wider company.
• Work closely with IT manager for the benefit of the tech environment.
• Ensure that reactive and pre-emptive IT support actions are carried out competently, professionally and in a timely manner following the direction of the IT Manager.
• Mentor and guide less experienced IT support team members.
• Excellent communication skills, dealing with both users and stakeholders
• Incident management and ownership and good prioritisation
• Service ownership and taking responsibility for a great level of service.
• Comfortable formulating and delivering user training and guidance.

Technical skills:

• Advanced Microsoft365 support, administrating Azure, Entra, Exchange, Teams, SharePoint and other m365 services and platforms, providing reactive support and proactive service improvement as required.
• As the organisation has a hybrid working policy, you’ll be supporting users both in person and virtually, and will need to promote a forward thinking, fluid approach to hybrid working with an eye on information security.
• Manage support lifecycle, to investigate and resolve or escalate tickets as required; Keep detailed notes and time entries to monitor effective prioritisation and resolution
• Maintain and support Intune-managed hardware inventory – windows on surface pro, byod, android and apple devices – and application clients
• Follow the existing procedures and act as a champion of documentation within the support function, amend and create user guides where applicable; Provide inductions for new colleagues and ongoing training
• Promote an inclusive, collaborative, and respectful working environment (lead by example)
• Ensuring effective and secure local area network management, to include routers, switches & Wifi, in conjunction with IT Manager, and providing assistance to the Office team with supporting Print and AV
• Supporting Microsoft Office suite, Windows 11 and web applications; software installation and troubleshooting.
• Experience supporting and configuring Azure servers and architecture, anaging changes in Azure, AAD/Entra and exhange online.
• Experience of supporting and configuring Microsoft365 platform – including Sharepoint, Onedrive, Teams, Bookings, Forms
• Experience configuring Microsoft Intune – understanding configuration profiles, application packaging, compliance management and Autopilot
• Experience in scripting (eg PowerShell)
• Experience in Power BI a bonus
• Experience of working within the ITIL framework or working knowledge of service management concept
• Support hybrid meeting solutions and cloud printing
• Work to support and troubleshoot integrations into our tenant through a variety of systems and platforms

Soft skills: 

• Excellent communication skills, dealing with both users and stakeholder
• Incident management and ownership and good prioritisatio
• Service ownership and taking responsibility for a great level of service
• Comfortable working within project parameters, contributing towards and formulating technical project docs
• Experience of mentoring colleagues and/or direct reports through professional development
• Comfortable formulating and delivering user training and guidance

Benefits

• Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses

· Employee Assistance Programme

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

Job Description  

This is a great time to join PCR’s Events & Community team as we expand the team off the back of raising over £1.3m (against a target of £800k) in 2023-24. We’ve had a really successful year with good results across our portfolio, so we’re excited to be recruiting a brand-new role to focus on PCR’s bespoke events and finding the successful events of the future! 

We are therefore looking for a proactive team player to join us and lead the innovation and delivery of our programme of PCR-owned fundraising events. This will include our flagship challenge Snowdonia for Science, as well as leading product development of new challenge, community fundraising and special event propositions. The Bespoke Events Manager will also work with colleagues across the organisation to support other strategic and stewardship events.

The position reports to the Head of Events & Community, and will line manage one Events & Community Officer. Collaboration will be a big part of the role, especially with the Virtual & Challenge Events Manager (VCM) who leads our virtual fundraising and third-party challenge events. 

Key Responsibilities 

As Bespoke Events Manager, we would be very keen to work with you to develop and shape this into an exciting and meaningful role for you. We prioritise our team member's development, and there will be a percentage of time available to work on other areas of the portfolio for development and interest. However, your main focus would be;

Project Management 

• Project manage PCR's flagship challenge, Snowdonia For Science. An amazing community event now enering its 16th year and forcast to raise £100k in 2024. This event is well-established but with plenty of room for you to make your mark, grow and improve the event. 
• Project manage new events and community products as they are developed and tested, including end-to-end planning and delivery
• Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission. 
• Create good relationships with suppliers, venues, agencies and consultants to ensure great value.
• Lead the stewardship of fundraisers taking part in your events, boosting income and using feedback to continually develop positive journeys, experiences and opportunities for supporters 
• Alongside the Head of Events & Community and others, support the development and delivery of other events, including high value fundraising and stewardship events, and plans for a conference style event in collaboration with PCR's Research & Comms and Patient Projects teams. 

Product development and innovation 

• As a key part of the role, you’ll spend a good proportion of your time developing and testing new fundraising propositions, taking a test & learn approach. For this, there are realistic budgets and an understanding of the investment needed to try new ideas. 
• Product development will include special event product testing and at least one new community fundraising product in 2024-25. 
• Maintain a good level of understanding of PCR’s existing (and target) supporters in order to create and implement products and stewardship that motivate and inspire them. 
• Alongside the Head of E&C and the VCM, embed a culture of innovation and supporter insight in the team. 
• Proactively collaborate internally, working with other teams to identify opportunities for new events, activities and stewardship journeys that meet Prostate Cancer Research’s objectives. 

Team leadership 

• Line manage one Events & Community Officer, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development.
• Work closely with the Head of E&C and the VCM on team strategy, capacity planning and ways of working.
• Alongside the VCM, take a lead role on developing processes and infrastructure across the team including for stewardship, content, data and compliance. 
• Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
• Work with the Head of E&C and the VCM to embed and model PCR’s organisational values in the Events. Our values include: innovation, collaboration, accountability and championing the patient voice. 

As with everyone in the Public Fundraising team, the Bespoke Events Manager may also get in involved with other projects and tasks as appropriate to support all our activities. 

Skills and Competencies 

Our ideal candidate would have: 

• A willingness to get stuck in, proactive attitude and eagerness to learn.
• Confident event and project management skills, including end-to-end planning, budgeting & results tracking. 
• An understanding and (ideally) experience of product development in a fundraising context. 
• The ability to see opportunities and drive progress in existing events and finding our next successful ones!
• Excellent organisation skills and an ability to identify the most valuable use of your time. 
• Great communication and stakeholder management skills.
• The ability to motivate and inspire a range of audiences through relationship building and storytelling.
• Good attention to detail and IT Skills. 
• A strong belief in the work we do at PCR. 
• Committed to PCR’s values – innovation, collaboration, accountability and championing the patient voice. 

How to apply?  

Please send your CV and a short supporting statement (maximum 1 side of A4) outlining why you want role and why you think you’d be a good fit, giving some examples of previous experience.

Deadline for applications is the 13th of May. Successful applicants will be invited to interview on w/c the 20th of May.

Grant Proposal and Contract Bid Lead

Salary: £36,576 pa + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes – Hybrid (UK-based applicants only)

My client is World Vision UK, an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy they have helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything they do is motivated by faith as they strive to reflect God’s unconditional love.

I have the very real privilege of assisting World Vision UK to recruit an outstanding candidate for the role of Grant Proposal and Contract Bid Lead within the Policy & Programmes team. Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Do you thrive on fostering relationships, leading coordination efforts, and ensuring high level technical standards?  If so, in this pivotal role, you'll drive excellence in proposal submissions, meeting donor policies while collaborating with key stakeholders. If you're ready to make a difference and lead impactful initiatives, we want to hear from you!

About You…

As WVUK’s Grant Proposal & Contract Bid Lead, you'll be at the helm of a rewarding opportunity, helping to steer the submission process to fulfill WVUK’s Institutional Funding income requirements. Here's a glimpse into the key responsibilities:

1. Mastermind Coordination: Lead, manage, and orchestrate the submission process, collaborating with multiple stakeholders to craft compelling grant proposals. You'll craft a meticulous plan, ensure timely delivery of inputs, and hold everyone accountable for their contributions.
2. Relationship Maestro: Dive into a world of relationship building! You'll nurture and manage connections crucial for submission success, liaising with stakeholders from National Offices, consortium partners, and WVUK's specialized teams. Your expertise will position WV as an esteemed grant contender, fostering early engagement with partners and streamlining processes seamlessly.
3. Champion of Quality: Your pursuit of excellence will drive the delivery of high-quality submissions, meeting win-rate targets and industry standards. You'll craft proposals that align with donor policies, contextual needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte.
4. Continuous Innovation: Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. Your insights will not only strengthen submissions but also elevate the team’s collective expertise.

Essential Criteria

• Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional funding from bilateral and multilateral donors.
• Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands.
• Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO, EU/ECHO, and UN bodies. Adept at analysing funding requirements and adeptly navigating varied worldviews. Skilled in fostering, managing, and evolving relationships within consortium partnerships.
• Proactive Innovation and Process Improvement: A proactive and creative approach to refining existing processes and devising new strategies for enhanced efficiency and efficacy. Strong emphasis on knowledge management within a high-pressure team environment.
• Team Leadership and Financial Acumen: Proven track record in assembling and nurturing project teams. Proficiency in linking financial aspects with operational requirements to ensure seamless project execution.

Are you ready to spearhead impactful initiatives, shape exceptional submissions, and propel WVUK's mission forward? Join us and be the architect of transformational change!

In addition to the salary indicated, WVUK provides good benefits including pension, generous holiday entitlement and free parking (MK only).

As an active *Christian (*Permitted under Schedule 9, Part 1 of The Equality Act 2010), this role allows you to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

To apply, please send full CV and covering letter stating how you meet the essential criteria provided above to WVUK’s Advising Consultant – contact details in the apply link.

Closing date for applications:  8th May 2024 (preferably sooner!)

We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

**Please note that holding Right to work in the UK documentation is required for this role as it is not sponsored.**

World Vision UK is an Equal Opportunities Employer.  We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.  World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice.

No agencies please.

Administration and Systems Manager 

£35k p.a. 

Location: initially remote working but to be hybrid based in W/NW/SW London.

We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18.  We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.

About Help

Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.

This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client. 

The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.

About the job

The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.

Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20. 

We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.

Key responsibilities

Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.

Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities. 
Systems management.

Managing the impacts and interactions between processes and systems which can be complex and far reaching. 

Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.  
Information review, reporting and continuous improvement.

Create, review and report on operational data and use this information to solve potential problems or strengthen business performance. 

Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date. 

Stakeholder management

Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.

Quality of service 

Ensure all queries and contacts are dealt with professionally, accurately and promptly. 

Manage all aspects of the administrative tasks and process required.

The Candidate

Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.  

Skills:

· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.

· Interpersonal, line management, coaching, and verbal and written communication skills.

· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.

· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous. 

About you:

· Self-motivated and able to work on your own initiative.

· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.

· Excellent attention to detail, thorough and accurate. 

· Proven track-record in high quality customer service skills, confident on the telephone.

· Quick to learn new systems and proficient with technology. 

Do you have experience and knowledge of audit and quality improvement approaches? Are you passionate about enabling people to live their best lives? If so, please keep reading because we want to hear from you.

We are bold and ambitious and really want you to come and join us to help us achieve our vision where the UK is the best place in the world for people with a learning disability to live happy and healthy lives.

We are recruiting for a Head of Audit and Improvement job share partner to work up to 26 hours per week alongside our existing Head of Audit and Improvement. We can be flexible on days worked and this can be discussed at interview. This role will be mainly working from home with some occasional travel when required. 

In this role you will:

• Lead quality performance, supporting, advising and proactively identifying risk and areas for improvement in each Operational area including adult social care and educational programmes
• Provide oversight for quality frameworks and methodology ensuring currency according to social care or legislative changes.
• Lead a team to ensure the programme of improvement and quality assurance activities are delivered and performance expectations are met.
• Ensure accurate and meaningful information on aspects of quality performance is collated and analysed, to provide assurance and intelligence to help inform decision-making.
• Be an active and supportive member of the Senior leadership team, advising on issues relating to quality
• Design, implement and embed an audit and improvement programme across operational services
• Deputise on occasion for the Executive Director of Quality and Impact

We are looking for someone who:

• has experience of working in a similar role, ideally within Health and Social Care
• is a great communicator and influencer and enjoys working with all stakeholders up to and including exec level
• is knowledgeable of our regulatory environment
• has extensive knowledge of quality frameworks, methodology and tools
• has line management experience with the ability to coach and mentor colleagues 

If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience. 

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Interviews will take place via TEAMS on the 21st May and will include a second stage for those that are successful following the initial interview on 24th May.

*While we are committed to encouraging flexible working patterns, in some cases, it may not be possible for us to accommodate a request.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites

Somerset Environmental Records Centre (SERC) is a member of the Association of Local Environmental Records Centres and has close links to the National Biodiversity Network, and the National Federation of Biological Recorders. SERC is hosted by Somerset Wildlife Trust who, together with our partner organisations, guide the development of the Records Centre through an Executive Group.

We are looking for an experienced manager to support the strategy and manage the SERC Team whilst positioning SERC as the ‘go to’ ecological data evidence provider for the county.

Somerset Environmental Records Centre Manager
Salary: Manager Level 3 £31,321 - £39,761
Contract type: Permanent
Working hours: Full time
Location: Taunton, Somerset with opportunities for hybrid working

Key Responsibilities and Tasks

Strategy and Business Development:

The SERC Manager will be part of the Operational Management Team supporting the Senior Leadership Team through clear strategy and business development by:

• Develop and oversee the strategic development, business planning and operational management of SERC.
• Ensuring SERC is financially sustainable and growing by seeking income generating opportunities to develop SERC business, identifying additional markets and services, and developing and implementing a Business Plan.
• Positioning SERC as the ‘go to’ ecological data evidence provider for the county and leading the marketing and communications to drive this forward.
• Ensuring SERC has capability and resource to achieve commitments through Service Level Agreements, ensuring that SERC is having a positive contribution to planning and policy across the county.
• Overseeing the development and delivery of the Somerset State of Nature Report, analysing and interpreting data to establish trends and identify where action for nature recovery needs to occur as the process for monitoring delivery of the Local Nature Recovery Strategy for Somerset.

Responsibility 1: Data Analysis and Services

Manage a robust data collection and interpretation service by:

• Establishing customer requirements, including researching and monitoring of users’ needs.
• Contributing high quality information and searches to enable effective planning decisions
• Overseeing the work programmes in data capture, entry, management, analysis, interpretation and dissemination to support evidence driven decision-making. 
• Negotiate SLAs with key existing and new service users

Responsibility 2: SERC Team Management

Achieve the aims of the Business Plan agreed with SERC Executive Group and Somerset Wildlife Trust through:

• Managing the SERC team in the setting of objectives, considering succession, priorities and work programmes to ensure high quality, efficient and timely delivery of projects and services to users.
• Developing and applying Local Records Centre protocols and policies, meeting the requirements of data users and providers, as well as professional codes of conduct and the promotion of national standards, through achieving ALERC accreditation.
• Keeping abreast of and contributing to political and technical developments in biodiversity data management and make presentations of SERC’s work and national policy development to seminars and conferences.
• Receiving and resolving complaints and representations about SERC services from data users and providers.
• Setting and managing budgets, risks and issues.

Responsibility 3: Develop through Advocacy, Influence and Delivery

Be a specialist and nurture strong relationships by:

• Developing excellent relationships with national and local recording communities and support them to contribute high quality useful data that informs an evidence-led strategy to improve Somerset’s natural environment.
• Coordinating the SERC Executive Group to deliver and monitor an effective strategy for the Records Centre that provides usable data for planners, Service Level Agreement holders and working with Somerset Wildlife Trust, in the provision of a conservation strategy for the county.
• Set data access parameters to secure SERC business model while making data as open access as possible
• Developing secure funding and commercial income streams, and manage SERC project-based work, meeting the aims of an agreed Business Plan and Somerset Wildlife Trust’s strategy.

Additional benefits of working for the Somerset Wildlife Trust include:

• 7% employer pension contribution
• Life insurance
• An annual professional institution subscription
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• Minimum 33 days of holiday (25 annual leave + bank holidays)
• Active staff social events

The opportunity to make a real and positive difference to nature, communities and the climate.

Closing date: Friday 10 May 2024

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.