Administrator jobs in London, greater london

To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.

Business Support Administrator

£30,000 per annum | Permanent | Full Time
Blackfriars, London | Office Based (5 Days Per Week)

Wandle Housing Association is looking for a proactive, organised and customer-focused Business Support Administrator to join our Health, Safety & Facilities team.

As the first point of contact for visitors, you'll play a key role in creating a professional first impression while providing vital administrative and facilities support to colleagues across the organisation.

This role would suit someone with reception, front of house, concierge or customer service experience who enjoys working in a busy office environment.

What You'll Be Doing

• Providing a professional front of house and reception service.
• Welcoming visitors, issuing security passes and managing meeting rooms.
• Delivering excellent customer service to internal and external stakeholders.
• Supporting the business with a variety of administrative tasks, including occasional minute taking.
• Managing post, office supplies and stock levels.
• Supporting Health & Safety and Facilities activities, including office inspections and liaising with contractors.
• Acting as a First Aider and Fire Warden (training provided if required).

What We're Looking For

Essential:

• Front of house, reception or concierge experience (office experience preferred, but other customer-facing sectors welcome).
• Excellent customer service skills and a professional, approachable manner.
• Strong organisational skills and the ability to work independently and as part of a team.
• 5 GCSEs (or equivalent), including English.
• First Aid at Work qualification or willingness to complete the training.

Housing sector experience would be an advantage but is not essential. We're happy to consider candidates with around 6 months to 2 years' experience.

What's On Offer?

• £30,000 per annum
• Excellent benefits package
• Permanent, full-time opportunity
• Office-based in Blackfriars, Monday to Friday

Recruitment Process

Shortlisted candidates will complete an online TestGorilla assessment covering communication style, phone support and customer service skills (to be completed within 48 hours using a webcam).

In person interviews are planned for Monday 10th August and Wednesday 12th August. We're ideally looking for someone who can start mid to late August, so applicants with a maximum two-week notice period are encouraged to apply.

If you are interested in the role, please ensure as much of the essential experience is clearly highlighted (where possible) in your CV in bullet points under your previously worked at organisations and send it to  before Thursday 6th of August.

Croydon Almshouses | Croydon (hybrid – up to 60% WFH)
Permanent |£29,100 per annum, pro rated | 20-25 hours per week, spread across the week

About us

There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.

Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.

Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.

To help us deliver this, we’re recruiting a proactive and organised Administrator, who is a values-led team player, who demonstrates exceptional attention to detail and strong communication skills to support CA’s staff team to deliver on its ambitious objectives.

Essential criteria:

· Proven experience in a general administrative or office support role

· Experience managing multiple tasks, prioritising workloads and meeting competing deadlines

· Experience maintaining accurate records and handling confidential or sensitive information appropriately

· Experience communicating verbally and in writing effectively with a range of internal and external stakeholders

Interested?

If you are an experienced Administrator wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.

Apply now to become Croydon Almshouses’ next Administrator and help create thriving communities where people can live with dignity and independence.

Alongside this Administrator role, we are also recruiting for two other part-time roles: a Finance Assistant and an EA to the CEO. If you are interested in being considered for more than one role, please clearly state in your application which role(s) and hours you are applying for. Applicants shortlisted for more than one role will be interviewed for those roles on the same day.

Closing date: Tuesday 1st September, 9am

Interview date: Tuesday 8th September, in person