Crm / It Intern Jobs

Development Director

Main Purpose and Scope of the Role

The Development Director will be a key part of the Action4Youth Senior Management Team, contributing to strategic development of the whole organisation and taking responsibility for the leadership and management of all aspects of business development, sales, fundraising, marketing and communications.

The Development Director will ensure development to support the Strategic and Operational Plans in order to achieve growth, sustainability and stability and to support the Action4Youth core offer i.e.  programme delivery and outdoor education.

Because Action4Youth is a relatively small organisation, teams are small and this means that even senior members of the team like Directors may have to cover for a team member when on leave or generally help out as necessary to achieve targets. In this particular role, that could mean undertaking basic tasks like completing a funding bid to meet a deadline, updating a webpage, writing blog posts or handling sales calls. This job is unusual in genuinely being both strategic and hands on.

Networking is an important part of this role so the post holder will often be expected to attend out of hours events to represent Action4Youth and to develop valuable relationships and connections.

This role is key to the growth and successful development of Action4Youth

Location 

•  Aylesbury, Buckinghamshire

Position in the Organisation

Reports To: Chief Executive Officer

Responsible For:

•  Developing and implementing ambitious strategies for fundraising, marketing and sales to increase     income, support and growth
• The line management of the Marketing, Fundraising and Sales teams, ensuring achievable but stretching targets are set and met
• Creating captivating marketing campaigns and activity to promote all areas of Action4Youth’s work and to support sales and fundraising activity
•  Managing external supply contracts for design, print, website and all communications
•  Developing and managing the fundraising, marketing and sales budgets
•  Achieving income targets
• Creating a positive culture within teams so all members can thrive
• Contributing to the charity’s strategic development
• Working With: The Senior Management Team

​   

Duties and Key Responsibilities

Development/Sales

• To identify opportunities for the growth of Action4Youth through sales, contracts or fundraising
• To increase sales of The Caldecotte Xperience
• To increase awareness and sales of The Inspiration Programme, The Breakout Programme and other A4Y programmes and offerings
• To identify and secure appropriate new contracts in line with the strategy and business plan
• To monitor and evaluate business development success

Fundraising

• Develop and implement a fundraising strategy to take account of economic conditions and to meet the needs of Action4Youth.
• To meet fundraising targets for both the fundraising team and personally
• To be responsible for building strong relationships with fundraising bodies and partner agencies.
• To ensure reports to funders meet requirements
• Monitor and evaluate the fundraising mix
• Achieve targets as set out in KPIs

Marketing and Communication

• To be Action4Youth’s brand guardian, protecting and extending the organisation’s reputation and profile
• To initiate and manage a communications and marketing strategy which supports and enhances Action4Youth’s profile, sales and fundraising
• Oversee the development of all communications in line with the strategy including the website, PR, social and print media
• To lead on Action4Youth’s aim to be a voice for and of young people, developing a significant platform in a wide variety of fora.

Leadership

• To be a key part of Action4Youth’s leadership team
• To be responsible for the recruitment, training and appraisal of the development, fundraising and marketing teams

General Responsibilities

•  To attend, where appropriate, local, regional and national meetings
•  Support the continued development of quality standards as specified by Action4Youth.
• ·To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the   protection and safeguarding of children, young people and vulnerable adults.
•  Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
•  To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
•  Administering own workload which includes meeting targets and deadlines in line with the Action4Youth   Performance Management System.
•  Attending relevant CPD training events in line with Performance Management appraisal.
•  Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
•  Working within the guidelines of Action4Youth policies and procedures.

Skills, Experience and Knowledge

• Business development experience to include bid writing, fundraising and contract management
• Full UK driving licence and access to own vehicle
• Proven experience of managing a staff team and motivating and developing the team over at least 5 years
• Proven record of achievement in a senior position
• Demonstrable financial management skills including budgeting and delivery of cost and income targets
• Highly organised, hard working and personally effective
• Exceptional verbal and written communication skills
• Extensive, demonstrable knowledge of marketing and communications channels
• Excellent IT skills and experience of using a CRM system ideally Salesforce
• Knowledge of the voluntary sector
• Educated to degree level or have relevant business related qualifications
• Focused, hardworking and effective
• Fundraising skills and experience in all areas of fundraising, especially in corporate and individual giving. 
• Strategic and creative thinker
• An excellent negotiator who can create and build long lasting partnerships with agencies/organisations
• Entrepreneurial, with the ability to identify and develop opportunities for growth.
• Confidence to present to, and coordinate large/small, formal/informal meetings.
• The ability to understand and deliver effective communications to diverse audiences.
• Ability to share information with other agencies and stakeholders

We are a charity that manages Whiteley Village retirement community, founded over a hundred years ago in Walton on Thames, Surrey, and the Village located in 225 acres of beautiful grounds and is a very special place to live and work.
 

About the role:

As the Trusts and Foundations Fundraiser you will use your core knowledge and skill to reflect on strategy, relationship building and leading our charitable profile and income streams.

You will develop and influence strategy formation with supporters and other stakeholders to identify and actively seek out and engage trusts, foundations, and other funders by writing compelling and comprehensive funding bids, presentations, and applications.

You will work collaboratively with Senior Management Team to enhance stewardship to enable creative, effective, and appropriate activities to promote the development of sustainable engagement with supporters.

About you:

You will have demonstrable knowledge and experience of trusts and grants fundraising in a complex organisation as well as experience of prospecting, writing, and managing the application process. Ability to develop relationships with a broad range of stakeholders is vital.

In this role you will need excellent communication and IT skills together with demonstrable ability to plan, prioritise and work proactively. Understanding of the health/housing sector would be advantageous.

What we offer:

34 days annual leave (including Bank holidays), excellent working environment, great learning & development opportunities, life assurance, pension, employee assistance programme, Blue Light Card, and free parking.

Tinnitus UK is the only registered charity in the UK supporting the one in seven adults who have tinnitus!  The charity has recently renamed and rebranded.  All part of the ambitious plans fo the charity to raise its profile and relevance even further, to reach and help more people than ever.  We are looking for a Fundraising and Events Administrator to provide administrative and operational support to the Fundraising Managers (Corporate, Major Donor, Legacy, Individual Membership, Trusts & Foundations) and to the Head of Services by administering donor and supporter records and assisting with events and general operational duties.

Main Responsibilities

Fundraising General (65%)

• Organizing and maintaining membership and donation data in the CRM database (Donorfy)
• First point of contact for supporter enquiries (email/phone)
• Taking telephone donations when required
• Flagging contact/donations to relevant team members
• Printing and posting thank you letters for offline donors

Events (20%)

• Monitor the events@inbox
• Monitor event bookings and process invoices as required
• Liaise with speakers, attendees and sponsors as appropriate

            -  Annual Conference - Tinnitus Adviser Training - European Tinnitus Course - Online Tinnitus Workshop - Tinnitus                   UK Webinars 2024

• Ensure website and Eventbrite accurately reflect current and coming events are upto date including event details.

General (10%)

• Monitor Tinnitus UK email info@ inbox responding to emails or directing to colleagues as necessary
• Stationery and mailroom stock checks and replenishing of stock as required
• Assist the Office Manager with office administrative tasks
• Work across the Tinnitus UK team and assist in all areas of work
• Attend internal and external meetings, events and training
• Assist the office manager with bookings of meetings/conference venues for Trustee Board and other meetings/training days
• Organise travel and accommodation as and when required
• Undertake training (In-house and external) as required
• Be flexible and carry out associated duties that may arise, develop, or be assigned in line with the broad remit of the post

Stewardship (5%)

• Provide a basic level of stewardship to event fundraisers - (thanking, providing publicity materials, passing stories to communications colleagues)
• Administering JustGiving and other fundraising platforms

PERSON SPECIFICATION

Essential

• Good basic education to GCSE standard or equivalent (GCSE grade C or equivalent in Maths and English)
• Entitled to live and work in the UK
• Experience of database administration (CRM desirable)
• Fundraising admin and stewardship
• Events admin and support
• Handling phone, digital and postal enquiries
• Experience of using a number of different IT systems including Microsoft Office 365 - such as Outlook, Teams, Excel, Word & Powerpoint

Desirable

• NVQ level 2/3 in administration or other secretarial qualification
• experience in an office environment providing administrative support to multiple teams
• Experience of using client management databases such as Donorfy (full training provided)

Skills - you will have:

• Excellent communication skills both oral and written
• Recongise the confidentiality of some information and adhere to GDPR guidelines accordingly
• Attention to detail
• Excellent record keeping
• Understanding of confidentiality and GDPR guidelines
• Work effectively and efficiently under pressure
• Problem solver with a 'can-do' approach

Personal characteristics - you will be:

• Adaptable
• Purposeful and resourceful
• Excellent communication skills
• Flexible and team player
• Enthusiastic
• Ability to work on own initiative and prioritise workload
• Commitment to anti-discrimatory practice and equal opportunities.  An ability to apply awareness of diversity and inclusivity to all areas of work.

In return we offer:

• Flexible working
• 25 days annual leave plus bank holidays
• Employee Assistance Program well-being initiative
• Company pension (5% matched employer contribution)

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.

The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
• Creating a positive working environment in which equality and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services, including contributing to possible future expansion.
• Maintaining a small personal caseload (approximately one day’s work per week).
• Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

For more information about the role and who we are looking for, please see the attached job pack.

Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

About Us

Hope Against Cancer is Leicestershire and Rutland’s local cancer research charity.  We were established in 2003 to fund cutting-edge research in our area and to make clinical trials available to local people.  Since 2003 we have raised in excess of £8m and funded over 100 research projects which investigate many different forms of cancer.

Our vision – Our vision is working for a future where more local people survive cancer.

Our Mission – Our mission is to fund innovative research that leads to improved treatments and better outcomes for people, and to achieve the greatest possible impact in the local and national fight against cancer.

About the role

The role of the Corporate and Community Partnerships Manager is to generate income to meet the Charity’s fundraising requirements by maintaining and developing successful partnerships with corporate and community group supporters, through donations, sponsorship, employee and group fundraising activities and events (organised both by Hope and third parties).

As a Corporate and Community Partnerships Manager at Hope, you will work alongside our existing Corporate and Community Fundraiser. Together you will be responsible for the delivery of corporate and community activities, and our annual income and expenditure budget.

We are looking for an individual who is self-motivated, self-sufficient, and supportive. This role is a fantastic opportunity for someone who loves to network, to communicate with others and contribute to life-changing work.

This vacancy requires a minimum of two years’ experience in corporate and/or community/events fundraising in the voluntary sector or transferable experience in a target-driven sales environment.

So, if you are confident, engaging and looking to make a real difference, apply for our Corporate and Community Fundraising position today!

Please see the full job description and personal specification attached

How to apply

Please submit your CV and cover letter quickly as we will be conducting a rolling interview process for suitable potential candidates.   

Finance Officer

This is a full time role - Hybrid working with an expectation of weekly attendance to Head Office at Baynards Green, Nr. Bicester Oxfordshire.

Job Purpose:-

We are looking to appoint a Finance Officer to join our growing team. Reporting to the Head of Finance this new role will ensure that appropriate financial processes and systems are followed and developed to support our charity’s sustainable growth and safeguard our financial health.

The Finance Officer will ensure that financial tasks and transactions are undertaken in an efficient, effective and timely manner and, importantly, that relevant financial information is provided to keep the Head of Finance updated and informed, supporting the Leadership Team to make the best decisions for the charity.

We are looking for a confident and experienced individual to join our supportive team. Previous charity finance knowledge is helpful but not essential, above all we want an individual to be tenacious, curious, diligent and show strong initiative.

Who are you?

You should be accomplished in Sage 50 Accounts and have considerable experience working in a finance function and in financial administration.

Some experience of working with Salesforce or an equivalent CRM database and an accountancy qualification or studying towards a professional qualification ACCA, CIMA, ACA, CIPFA) or AAT qualified. Experience of working in the Voluntary Sector, paid or unpaid would be great.

You should have excellent written and verbal communication skills (a natural ability to clearly communicate financial information to those with a non-finance background). You need to have proficient knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook and experience in database and payroll systems.

It would be amazing for you to have high level of attention to detail and methodical working, be a self-starter and be able to use initiative.

Have a positive and professional approach to work, be values focused and able to be adaptable in a growing and changing environment

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

To help achieve our mission, Crisis is looking for a Data Insight Analyst to join the Data, Digital and Technology team. We are embarking on a project to change our CRM to Microsoft Dynamics and to move our Database onto Azure. To account for this changing infrastructure, the Insight team will work on updating our suite of reports, largely based in Power BI. 

Contract: 12 Month fixed term contract, maternity cover

Location: London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy) 

About the role 

As a Data Insight Analyst, you will assist in updating and creating PowerBI dashboards and apps. You will collaborate with colleagues across the organisation to gather requirements and develop reports that enable accessible monitoring of key metrics. As our current suite of dashboards need to be reworked, this role offers a good opportunity to shape a data visualisation project from start to finish, helping Crisis make evidence-based decisions in our pursuit to end homelessness.

About you 

To be successful in this role you will have excellent communication skills, particularly when it comes to conveying complex, quantitative information to a non-technical audience. You will be able to identify requirements and deliver synthesised findings in an accessible and engaging manner. Additionally, you will have technical experience in PowerBI and SQL, from querying relational databases to building impactful visualisations. 

You may also have experience working with Microsoft Dynamics, Azure SQL Database, website analytics, product analytics, customer analysis, digital analytics, Jira, data science, Tableau, Python/R or excel. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Tuesday 21 May 2024 (at 23:59) 

Interviews will be held on W/C 3 June 2024 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094 

Karibuni Children, a UK registered charity, works to help Kenyan children from some of the poorest backgrounds, to fulfil their potential and release themselves from the cycle of poverty. At any one time, we are supporting around 700 children across Kenya and our aim is to walk with the children through their whole education.  In addition to providing financial support to enable children to attend high-quality educational institutes, we work to reduce other barriers that may prevent those living below the poverty line from maximising their educational potential. This includes provision of nutritious school meals, school uniforms and shoes, learning equipment and feminine hygiene products.  We also support initiatives focused on the empowerment of the wider family unit of each supported child, such as providing workshops on parenting skills, sustainable food production, nutrition, entrepreneurship, and business skills. To further support this, we work with our partners on infrastructure development projects which have the potential to transform the local community and deliver increased self-sufficiency and sustainability.

The charity is seeking to recruit a UK Operations Manager to support the programme of work.  The successful candidate will be one of only two paid employees, working with the Trustees to lead the charity through the next phase of its development. 

Job Description

Salary: up to £30,000 – 34,000 full time equivalent depending on experience.

Contract: Permanent / Part Time (30 hours per week)
This role is envisaged as permanent part time for 30 hours per week over a minimum of four days. However there is some flexibility in this, and consideration will be given to applicants either looking for a full time role or who can offer a minimum of 24 hours over 3 days per week. This can be discussed at interview.   

Location:The role is currently based at the Stoke Mandeville office, but this environment is shared with another charity and is not always conducive to office working. There will therefore be the opportunity for a significant element of home-based work as appropriate.

Reporting to: Board Chair. Working closely with: Chair of Fundraising Committee (Trustee position), wider Trustee team, Trust Fundraising Manager, and Kenya partner projects

Direct reports: None Currently.

Annual leave: 25 days + 8 Bank Holidays

Pension: 4% (with employee contribution of 4%)

Role purpose:

To manage the UK Office activities and support Trustees in administrative tasks relating to Fundraising, Finance and Operational matters.

Key work areas and tasks:

a) To provide high quality administrative support to key functional areas such as Fundraising, Finance and Operations, ensuring that UK processes are fit for purpose to support the long-term goals of the charity.

b) To ensure the effective day-to-day running of the Karibuni Children Office, based in Stoke Mandeville, Bucks.

c) To oversee management of the new Salesforce donor database, and other IT systems (Microsoft & Google) in use by Karibuni Children and to ensure that the systems provide effective support to all functions of the charity.

d) To oversee the management of the charity website and social media channels, maximising the effectiveness of these channels to raise awareness of charity activities and raise donor funds.

e) To participate in the recruitment of volunteers

f) To promote and actively support Karibuni Children’s fundraising activities and events, taking the lead in the organisation of agreed major events.

g) To provide effective support to Trustees, Staff and Volunteers in all areas of the organisation’s activities

JOB RESPONSIBILITIES

Unless otherwise stated, the term "staff" will include any paid staff and volunteers. Following are the key tasks that the successful candidate will be expected to perform:

Administration & Operations

● Develop and maintain effective and efficient administrative systems

● Ensure compliance with health and safety legislation, policies, procedures and guidelines with regard to staff, equipment and premises

● Provide support to all IT (Microsoft & Google) and CRM (Salesforce) users and ensure data integrity and reconciliation to other systems

● Maintain staff records and contact lists, ensure good HR policies and practices are maintained.

● Create and maintain an asset register for all Karibuni owned items

● Assist the Governance and Risk sub-committee in any matters relating to Karibuni Children risk management

 Finance

● Assist the Finance and Operations sub-committee in any matters relating to Karibuni Children finances

● Carry out bookkeeping activities, creating banking schedules and ensuring that all cash and cheques received are banked within agreed timescales

● Oversee Gift Aid claims and ensure that compliance with regulations is maintained

● Assist volunteer Treasurer with preparation of management accounts as necessary

● Maintain records for restricted and designated funds, reconcile Charity Gifts income and other income sources.

 Fundraising

● Ensure postings to CRM are accurate and reconcile to financial systems

● Manage receipts from online sites and ensure that CRM system is updated accordingly

● Ensure that all donations are appropriately acknowledged

● Organise and manage Karibuni’s own-organised fundraising events, marketing events on internal and external platforms, registering participants, overseeing risk assessments, and maintaining related records.

● Provide a focal point for 3rd party fundraising events, ensuring proper communication and recording
(Pending the ongoing automation of some of these processes, there is the option for them to be delegated to a part time bookkeeper)

 Marketing & Communications

● Make updates to the charity website and social media channels

● Design and publish the bi-annual print and email newsletter including writing and collating stories and images.

● Write and publish regular email communications to supporters.

Other duties and responsibilities

● Promote the Vision, Mission and Core Values of Karibuni Children

● Operate within Charity Law and Data Protection Law and adhere to the Code of Fundraising Practice

● Manage systems and processes to ensure adherence to data privacy legislation

● Carry out any other tasks appropriate to the grade and nature of the role to ensure the effective delivery and development of the Karibuni Children’s work, as agreed with the Board Chair

PERSON SPECIFICATION

REQUIRED

● Empathy with the Vision, Mission and Core Values of Karibuni Children and a commitment to work to the highest standards of integrity.

● Appropriate technology skills, with the ability to manage a small estate of IT equipment.

● Good financial knowledge and awareness. Ability to analyse and interpret a variety of data and produce insightful management information

● The ability to monitor and maintain personal performance against agreed targets

● Good organisational skills including the ability to plan and arrange own work

● Effective written and oral communication skills

● Willingness occasionally to work outside of usual office hours

● Enhanced DBS check

PREFERRED

● Experience in the Voluntary or other regulated sector, preferably in an administrative, events management, fundraising and/or IT support capacity

● An understanding and interest in international development is desirable

● Awareness of key Charity Commission guidance

● Experience in finance and bookkeeping processes

● Experience in fundraising

● Experience in events management

● Experience designing and managing operational processes and control frameworks. Ability to develop, monitor and maintain quality standards.

● Project Management skills are desirable

● Good understanding of Microsoft 365

● Experience of solving data issues and report writing within a fundraising CRM system

● Knowledge of Data Protection legislation and ability to implement changes required by GDPR

How to Apply

Please send a copy of your CV and a supporting statement demonstrating how you meet the person specification and what attracts you to this role. We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job.

Application deadline: Friday 17th May 2024

Initial interviews will take place week commencing 27th May 2024

FULL-TIME JOB VACANCY
SENIOR MANAGER, ANALYTICS AND INSIGHT
Development and Outreach Department
Multiple Office Locations Considered
Application Deadline: 4 June 2024

The Fundraising Systems & Data Analysis (FSDA) team of the Development and Outreach Department of Human Rights Watch (HRW) is seeking applicants for the position of Senior Manager, Analytics and Insight. The Senior Analytics and Insight Manager will be responsible for instilling a data-driven and data-informed culture to make evidence-based decisions, increase efficiencies, improve overall departmental return on investment (ROI), grow new fundraising streams, and achieve long-term profitability.

The Senior Analytics and Insight Manager will generate, improve, and analyze fundraising data, both quantitative and qualitative, from internal and external sources to produce strategic information that supports data-driven and informed decisions, tactics, and strategies that consistently maximize HRW fundraising results. This role will feed into both the quarterly reforecasts and annual budget data and supporting methodology and collaborating with the Finance team as needed for the Development department.

This full-time position will ideally be based in either the United States or Europe, preferably in one of the cities where HRW has an office and will report to the Managing Director of Fundraising Systems and Data Analysis based in London. The Senior Analytics and Insight Manager will manage at least one direct report.

The successful candidate may have the option to work remotely but is expected to work from the office 1-2 times a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.

Responsibilities:

Product Management Oversight: 

1. Provide strategic, tactical, and operational planning of all Business Intelligence (BI_ Systems and tools utilized by the Development Department;

2. Implement and build the BI structure of the Development Department, working closely with CRM (Salesforce) team and working with vendors as needed to understand the desired outcomes;

3. Partner with the Training & Support team to promote user adoption of BI reports by developing and implementing communication plans, training campaigns, and incentives to encourage staff engagement and utilization;

4. Ensure effective coordination and change management with Training & Support, CRM and Digital products, IT, and fundraising teams;

5. Act as the subject matter expert for all areas of fundraising reporting and respond to escalated queries and reporting discrepancies from Data Analysis Officer;

6. Develop project management processes to support the prioritization of all analysis, data selection, integration, and reporting requests, ensuring the briefing processes are understood and developing a Service Level Agreement (SLA) framework as needed; and

7. Support on Data Integrations and Application Interface Programs (APIs), including any Extract Transform and Load (ETL) processes as needed, working with the Data Quality and Integrations Officer to develop these to meet “fit-for-purpose” requirement. Support both the CRM and Digital Product Managers as needed.

Data, Analysis and Reporting:

1. Support the development and implementation of the long-term data and insight strategy for HRW which improves data quality, deepens the department’s institutional memory, and aligns with the broader HRW data strategy;

2. Develop and present actionable insights, strategic recommendations, and business intelligence from analytical output to support strategic decisions for the Development team and on investments and benchmarking activities;

3. Deliver the data and insight strategy including activity reporting, financial forecasting, specialist report development, and ad hoc analysis projects and data selections, to increase understanding of activity, supporter and financial trends and making recommendations to leadership to deliver improvements;

4. Collaborate with the Marketing Team to create data selections including recommendations on which are the best targets for direct marketing campaigns, create segments according to strategically determined criteria, data model, and develop testing plans to yield statistically significant results;

5. Work with the Fundraising Systems and Data Analysis Managing Director to build tools and reports that allow for both the forecast and budget revenue projections to be provided with ease. Create multi-year fundraising projections per main channel and audience using historical data, statistical modelling techniques, and new initiatives;

6. Collaborate with the Finance team around both the production and validation of financial reporting, including budgeting, reforecasting, and income reporting in general for the Development D Ensure that the Marketing coding / attribution processes are clearly documented and any exceptions tracked with the Revenue Operations teams;

7. Ensure that the expenditure budget for the Development Department is managed and reported on effectively, capturing the planned spending across the different teams within the department, including reporting on the actuals and investigating any variances with finance and the budget holders as needed; and

8. Ensure that the Leadership Gift data reporting can occur, through development of advanced visualizations including dashboards and ensure that hygiene initiatives are followed by supporting both the Data Quality and Integrations Officer and Relationship Manage Work with Finance on the monthly reconciliation processes.

Leadership, Training, & Support:

1. Lead improvement projects that shape the department’s effectiveness, efficiency and data-driven decision making;

2. Serve as subject matter expert to both the CRM and Digital Product Managers as they proactively assess users’ evolving system needs, priorities, capacity, and workflows, and ensure reporting needs are well articulated to inform future technology enhancements; and

3. Teach and mentor Data Analyst and Data Integrations staff to grow their capabilities within the fundraising CRM, data, and operations field.

Other:

1. Carry out other duties as required.

Managerial Responsibilities: 

1. Provide leadership, motivation, and mentorship to the Data Analysis, Quality and Integrations team, setting clear expectations, performance objectives, and providing regular and constructive feedback;

2. Foster an inclusive, creative, and positive work environment, encouraging diverse perspectives and participation in diversity, equity, and inclusion efforts, while proactively addressing bias, discrimination, and microaggressions;

3. Model inclusive behavior and consistently adhere to HRW's internal values;

4. Incorporate diversity, equity, and inclusion values and initiatives into the work of the Data Quality and Integrations team; and

5. Collaborate with staff to develop initiatives aimed at movement-building and expanding partnerships with diverse clients, donors, stakeholders, and partners.

Qualifications:

Education: A bachelor’s degree or equivalent work experience.

Experience: A minimum of five (5) years of relevant experience working in fundraising data analysis or business data analysis is required. Knowledge and experience in nonprofit fundraising and marketing, preferably in a global INGO context with country-specific fundraising operations, is highly desirable.

Related Skills and Knowledge: 

1. Fluency in fundraising practices, terminology, technologies, channels, and compliance, and the ability to translate easily between fundraising end users and technology providers is required.

2. A critical thinker with the confidence to transform data and information into structured systems and reports is required.

3. Record of generating buy-in from, and exceeding expectations of, internal and external stakeholders is required.

4. Hands-on experience with data analysis, quality, cleansing, extracting, and validation (ETL) processes and tools is required.

5. Fluency in SQL or similar database query language is required. Experience with unstructured data is a plus.

6. Knowledge of both using and configuring Application Program Interfaces (APIs) to perform data integrations between multiple systems is required.

7. Strong understanding of Business Intelligence platforms, report and dashboard construction and data modelling and segmentation within the fundraising data context (Power BI or Tableau is Desirable) is required.

8. Hands on experience with working with INGO CRM systems is required. Salesforce experience is desirable.

9. Excellent verbal and written communication skills in English, and the ability to present complex issues in a clear, concise and persuasive manner to business and technical professionals, and to staff for whom English is not their first language is required.

10. Ability to work collaboratively and build trust with diverse stakeholders globally, including staff for whom English is not their first language, is required.

11. Strong understanding of nonprofit fundraising processes, strategies, and best practices is required.

12. Experience in vendor management is desirable.

13. Detail-oriented with excellent problem-solving and troubleshooting skills is required.

14. Ability to work collaboratively with diverse stakeholders and teams is required.

15. Strong project management skills and the ability to manage multiple priorities is required.

16. Demonstrated experience managing teams ensuring motivation and high-performance levels is required.

17. Demonstrated ability to manage multiple priorities and work in a fast-paced environment is required.

18. Advanced knowledge of Microsoft Office software, particularly Excel, is required.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. If this position were to be based in the United States, the salary range would be USD 88,000-96,000. Salary ranges outside of the United States vary based on location.

How to Apply: Please apply immediately or by 4 June 2024 by visiting our online job portal at HRW official website and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation e-mail us. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.

Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.

The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.

The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.

The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.

Sounds exciting? See the full job description and person specification 

Location: remote or working out of our Salisbury office.

Closing date: 17th May 2024

An exciting opportunity has arisen for a dedicated Trusts and Foundations Manager to join our team at Leeds Children’s Charity at Lineham Farm. 

This role is a new and important addition to the charity as we drive forward future developments, helping to brighten the lives of children throughout the city. As the Trust Fundraiser, you will be an essential member of the fundraising team, playing a pivotal role in identifying and capitalising on grant opportunities that will contribute to significant growth and long-term sustainability for the charity. This includes cultivating and managing a pipeline of potential funders, as well as staying alert about the external environment to identify new funding opportunities that align with the Charity’s mission and strategic priorities.

The charity has exciting projects, developments, and plans, and Trusts and Foundations will play a crucial role in achieving these objectives. The successful candidate will need to expertly manage the Grants and Trusts Management life cycle to meet predetermined fundraising income targets.

We are looking for an individual who is not only detail-oriented but also passionate about our cause. The ideal candidate will enjoy working with a small yet impactful, and collaborative team.

***The role is offered part-time, but we are keen to hear from a wide range of candidates so we’re open to various hours for consideration.

Knowledge and Experience

* Commitment to core organisational values.

* Excellent written communication skills with a track record of writing successful funding applications, report writing and telling stories with data.

* Experience of researching independently and project management.

* Impact assesement and stakeholder stewardship.

* Experience of using a CRM system and proficient in microsoft office. 

* Management of accurate fund expenditure and budgeting.

* Good understanding of fundraising and/or procurement processes, good practice, principles, and regulations.

* Ideally Third Sector knowledge.

What We Offer/Our Benefits

25 days holiday per annum plus statutory bank holidays (pro-rata).

Ongoing training & support with opportunities for career development

Flexible working

Work from home

Commitment to family and personal life balance

Enhanced parental leave

Christmas closure

Casual working environment

Next steps and how to apply

The closing date for this role is 20th May 2024.

Please send a CV with a cover letter outlining your suitability for the post. 

All applicants will be informed of the outcome.

We look forward to hearing from you!

World Child Cancer is seeking an experienced corporate and philanthropy fundraiser to join our growing team and play a vital role in improving the chances of survival and quality of life of children with cancer in under-resourced countries.

About World Child Cancer

Over 400,000 children worldwide develop cancer each year. Childhood cancer is most often curable, with over 80% survival rate in high income countries. However, in many low-and-middle-income countries survival rates are often 25% or lower.

World Child Cancer’s goal is to help redress that inequity and improve the chances of children with cancer to survive and thrive in under-resourced countries. We currently work with local hospitals in 12 countries in Africa, Asia and Mexico to enable children with cancer to have equal access to the best possible treatment and care through awareness raising on signs of childhood cancer, providing financial, logistical and emotional support to address barriers to access treatment, training of healthcare workers and advocacy.

Overview of the role

This newly created Senior Philanthropy and Partnerships Manager role will play a key part in raising income from companies and philanthropists to help achieve World Child Cancer’s mission.

You will be passionate about enabling children with cancer to have equitable access to quality treatment wherever they are born. We are looking for someone experienced in corporate and philanthropy fundraising, who is proactive, confident in engaging with high value funders, able to develop strong internal and external relationships, has strong verbal and written communication skills, a collaborative way of working and experience in developing new business.

You will join a small but ambitious and high performing team that contributes significantly to World Child Cancer’s annual income of c. £2m.

Reporting to: Head of Philanthropy and Partnerships

Location: UK-based hybrid role: Home working for the time being, with the provision for regular meetings in the office. Office attendance encouraged on Mondays (nr Fenchurch Street, London)

Employment type: 28-35 hours per week, with flexible working considered, permanent

Salary: £40,000 FTE per annum

How to apply: please send your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.

Closing date: 13th May 2024

Key responsibilities

· To contribute to reaching or exceeding the Philanthropy and Partnerships income target

· To develop and lead the implementation of strategic plans for corporate partnerships and philanthropy

· To develop a range of benefits, products and engagement opportunities for high value funders

· To undertake prospect research to identify new corporate and philanthropic funding opportunities

· To work with the Charity’s Trustees, colleagues and supporters to identify leads and connections

· To proactively engage with and cultivate relationships with new funders and steward existing funders

· To work with the charity’s Programmes Team to match funding opportunities with the right projects and package these accordingly with robust proposals, monitoring systems and budgets

· To create strong donor communications

· To provide excellent account management and write update reports for some funders

· To attend relevant networking events and meet with funders

· To ensure all donor communications are logged on the CRM database (Raisers Edge)

· To comply with Fundraising best practice and any relevant legislation at all times

Person Specification

Essential

Educated to degree level or equivalent

A proven track record in corporate and major gift fundraising with evidence of successful solicitation of six figure gifts and multi-year gifts

Excellent relationship-building skills with the ability and confidence to interact with new and existing high value funders

Experience of successfully developing cultivation plans to engage new funders

Ability to research and identify potential new funders

Ability to translate complex, specialist information into accessible and compelling pitches, proposals and reports

Ability to help develop and monitor project budgets

Experience of working on multiple projects at the same time and cross-departmentally

A positive and collaborative team player 

Ability to work on own initiative, prioritising workload with little supervision when needed

Passion to improve the lives of children with cancer

Understanding of project management 

Flexibility to work out of usual working hours when required

Strong IT skills

Desirable

Experience of working in the international development sector

Experience of using networking events to prospect and steward funders

Experience with Raisers Edge or other CRM databases

You will directly support our participants for the benefit of Railway Children, so that they are highly impressed by the customer experience they receive from us. We believe that every interaction with the Railway Children should be a positive one for our supporters and you will provide that the service our supporters deserve to enhance their relationship with Railway Children and encourage them to persuade others to support Railway Children too.

The role also plays a pivotal part in making Railway Children more data and insight driven in the way we fundraise and communicate with supporters. You will take a lead in mapping supporter journeys within the events programme as well as researching new corporate supporters and working on employee engagement.

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?

 Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation.

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and East Africa, we aim to reach these children as soon as they are in danger and intervene before an abuser can.  As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters.  We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.