Communications assistant jobs
Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025
Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.
Scope of role
The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.
Responsibilities and Accountabilities
Information Technology & Systems
- Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
- Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
- Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
- Identifying cost savings/efficiencies in the tech stack.
- Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
- Leading on regular assessment of IT and systems needs for all services and administrative staff.
Facilities, Health and Safety & General Administration
- Act as the main point of contact with our property management company. Work with the COO to escalate issues.
- Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
- Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
- Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
- Work with HR to ensure that all relevant training is planned for and carried out.
- Maintain records for all mandatory tests in conjunction with our property agents.
- Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
Projects
- Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.
General
- Building good working relationships across the organisation
- Representing Toynbee Hall to external audiences
- Developing an open and ‘critical friend’ dialogue within our programmatic work
- Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
Managing Yourself
- Working toward an agreed annual work-plan meeting targets and milestones
- Prioritising and managing your workload
- Taking responsibility for your personal development and seek out opportunities for support and development
- Take part where appropriate in monitoring and evaluation planning and practice.
Essential Criteria:
- Project management experience.
- A high level of organisational skills.
- An ability to understand complex information and communicate it simply.
- Comfortable following processes and supporting other people to do so.
- Independent thought and attention to detail.
- High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
- A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
- Able to work proactively, independently and within a team.
- Able to work collaboratively with the wider teams at Toynbee Hall.
- Good negotiation skills.
- Basic level understanding of H&S, GDPR and confidentiality.
- Understand basic budget management and purchasing process.
- IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
- Good understanding of charity technology needs.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a HR Administrator to support us deliver our enabling strategy within our staff team! Flexible around your hours of study, the role involves the administration work to support our HR and Administrative Executive in our HR Department.
Principal Duties and Responsibilities:
- Entering employment data into the company spreadsheet.
- Setting up new employees on our HR system.
- Assisting the HR and Administration Executive with the hiring process. For example:
- Creating job adverts on the company website.
- Organising interviews.
- Preparing onboarding documents.
- Amending policies and procedures as directed by the HR operations committee.
- Prepare timely HR related reports.
- Chase any missing HR documents from management. For example: return to work forms, students staff hours approval and performance development reviews.
- Update the HR induction for all role types with any additions/changes.
- Update the personal development allowance spreadsheet.
- Raise any HR related purchase orders.
- Organising annual governance meetings into the calendar.
- Organising external meeting space for ad hoc meetings where necessary.
- Comply with any auditing process and procedures.
- Use the Students Union Linked in page to regularly interact to relevant posts.
- Any other generic HR admin tasks.
- Support with post meeting activity to ensure efficient and timely communication of meeting actions to stakeholders.
- Reception based duties, including but not limited to: Answering Phone calls, Taking Ad hoc Requests, Sorting through mail etc.
The client requests no contact from agencies or media sales.
Reports To: Volunteer Manager
Division: Charity
Team: Volunteering
Location: Cannock
Direct Reports: 3 Volunteer Support Assistants
Purpose of the Role
They believe every disabled child deserves a better future. For over 30 years, they’ve provided specialist equipment and support to families across the UK, becoming the largest charitable provider of specialist equipment for disabled children in the country. Volunteers play a vital role in this mission — contributing their time, skills, and passion to help them change lives.
As the Opportunity Centre Supervisor, you will lead the day-to-day operations of the Opportunity Centre in Cannock. This inclusive environment brings together volunteers of all backgrounds and abilities to support their work by processing donated stock for sale in their retail stores. In this hands-on and rewarding role, you will manage staff and volunteers, support recruitment and onboarding, and ensure the smooth, safe, and effective operation of the Centre.
Key Responsibilities
- Oversee daily management of the Opportunity Centre and ensure smooth operations
- Supervise volunteers and Volunteer Support Assistants, providing appropriate guidance and assigning stock-related tasks based on skills and ability
- Monitor and ensure timely and accurate stock processing in line with set standards
- Maintain accurate and up-to-date records on the volunteer database (training, hours, contact information)
- Ensure the availability of equipment and resources for stock processing
- Support recruitment, induction, and training of new volunteers
- Ensure compliance with all health and safety procedures and policies within the Centre
- Organise and participate in volunteer engagement events and activities
- Manage corporate volunteering days, including welcoming and inducting attendees
- Participate in external volunteer recruitment and promotional events
- Handle lifting and movement of stock as needed (e.g. cartons, roll cages)
Person Specification
Knowledge & Experience
- Proven experience in a supervisory or team leader role
- Experience working with or supporting volunteers, ideally across a diverse range of abilities
- Understanding of the value and impact of volunteering in the charity sector
Skills
- Confident and collaborative leader who can motivate and support others
- Strong interpersonal and communication skills
- Ability to problem-solve and prioritise effectively in a fast-paced environment
- Excellent organisational skills and attention to detail
- Proficient in IT systems, particularly Microsoft Office
- Knowledge of volunteering legislation and best practices (desirable)
Attributes
- Passionate about volunteering and inclusion
- Compassionate and approachable, with a people-first mindset
- Respectful, supportive, and a team player
- Professional, discreet, and able to maintain confidentiality
Other Requirements
- Adhere to their internal policies, including Health & Safety and Equality & Diversity
- Willingness to train, learn, and grow within the role
- This position requires an Enhanced DBS Check
Why Join Them?
You’ll be part of a charity making a real difference. You’ll work in a supportive and inclusive environment, helping to empower volunteers while contributing directly to improving the lives of disabled children and their families.
REF-221 876
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse Operations Manager
Dual site – Donation Centre in Harrogate and Warehouse in Knaresborough, North Yorkshire – in line with the needs of the charity and rota
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As a Warehouse Operations Manager you will oversee the Manse Lane Warehouse in Knaresborough, including donation sorting, storage, and supporting the eCommerce and Facilities teams.
Reporting to the Head of Operations, you will manage the smooth migration of the sorting operation from the Hornbeam Park Donation Centre to Knaresborough, ensuring minimal disruption for customers, staff, and volunteers. Once operational, you will lead stock control and movement across both the Warehouse and Donation Centre, ensuring both sites are well-resourced and run efficiently seven days a week. Although sorting will move to Knaresborough, donation handling will continue at Hornbeam Park, requiring ongoing process review to minimise stock double-handling.
Specifically, you will:
Warehouse Setup & Migration – initial objective
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Define goals, deliverables, and timelines for the new warehouse project.
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Create detailed project and budget plans with the Finance Business Partner.
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Identify resources, manage risks, and ensure operational alignment.
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Design an efficient warehouse layout and manage setup (equipment, tech, logistics).
Operational Handover & SOPs
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Develop and implement new SOPs and adjust existing ones to suit the new site.
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Support the Centre Manager with Duty Management planning and reconfigure the Hornbeam site to reflect its updated purpose.
Monitoring, Compliance & Continuous Improvement
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Monitor success of migration via KPIs (efficiency, inventory accuracy, staff feedback).
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Ensure compliance with health and safety standards and oversee risk assessments.
Ongoing Operational Management - Donation Centre & Warehouse
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Ensure smooth day-to-day running of both sites, maintaining compliance, service quality, and brand standards.
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Oversee the flow of donated stock from receipt to final distribution, minimising double handling and maintaining stock visibility.
Customer, Donor & Volunteer Experience
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Create a welcoming, professional environment for donors, supporters, and visitors.
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Maintain high standards of customer service and manage complaints locally where possible.
Duty Management
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Take an active Duty Manager role and ensure robust Duty Management across both sites.
Stock Logistics & Distribution
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Oversee logistics including donor collections, stock deliveries, and shop orders.
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Ensure appropriate stock allocation to retail/eCommerce based on demographics and demand.
People Management
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Line manage the Deputy Warehouse Manager, Sorting Assistants, Van Drivers, and volunteers.
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Ensure clear roles, responsibilities, and high standards are upheld across the team.
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Lead on recruitment, training, performance management, wellbeing, and development.
Financial & Commercial Responsibility
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Operate within budget, ensuring spend is necessary and well-managed.
About You
To be considered for this role, you will need:
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To be ideally educated to degree level or equivalent demonstrable experience in a warehouse / operations management experience.
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To have proven experience in a warehouse operations role at manager level.
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To have experience of managing people and volunteers including recruitment and development.
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To have previous experience in charity sector or commercial sector is desirable.
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To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
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To be highly organised with good time management skills.
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To be able to react to quickly changing dynamics and flexibility.
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To have excellent communication and interpersonal skills.
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To have strong leadership skills with the ability to coach, develop and nurture talent.
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To have proof of your eligibility to work in the UK.
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A professional qualification check and DBS check (to be undertaken once the role is offered and accepted).
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To have the ability to travel across the Yorkshire region if required.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking a Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.
Administrative Support:
- Organisation and minute taking of the Students’ Union’s internal meeting structure, supporting chairs by doing the following:
- Work with the chair to construct agendas, ensuring expiring policy is renewed
- Book venues and send out invites
- Ensuring technology is set-up for remote participants
- Collating papers for the meeting
- Circulating papers for meetings
- Minuting meetings
- Distributing/tracking/monitoring actions
- Support in development and implementation of the annual governance calendar, governance action tracker and maintain regular updating of progress.
- Preparation of high-quality documents including reports, correspondence, presentation materials (including PowerPoint), gathering appropriate data and information as requested.
- Administer travel and expense claims for trustees and members of committees.
- Identify and develop procedures and operational manuals to ensure effectiveness of the Administration service.
- To support in creating content for All Staff Forum meetings, Operational Lead meetings and other organisational meetings where necessary.
- Manage project administration and undertake or assist with project tasks as required by the CEO, HR or wider SLT.
- Ensure the confidentiality of stakeholders and that all data relating to them is maintained and processed in compliance with the General Data Protection Regulation (GDPR)
Senior Leadership Support:
- To undertake other administrative tasks that may be requested from time to time by the CEO that are commensurate with the duties and grade of this post.
- Manage an effective and proactive diary system for the CEO, ensuring their time is optimised.
- Manage timely correspondence, including email, opening of post and taking telephone calls and action where possible.
- Act as first point of contact to identify if the CEO or another team member is the best person to respond.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.
We are currently looking for a Visitor Support Officer to join us on a seasonal basis from June to November, working 36 hours per week (Monday to Friday).
The Benefits
- £27,864- £29,500 per annum, pro rata, depending on experience.
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a customer-facing professional to join our amazing organisation and work in some of London’s most iconic spaces.
You’ll discover a warm and welcoming work environment alongside a great range of health & wellbeing benefits, reward schemes and learning and development opportunities to ensure you’re equipped with everything you need to excel in your role.
In addition to this, you’ll be working in an oasis of green set in the London skyline meaning you’ll have the best of both worlds; all of the advantages of one of the greatest cities on earth as well as the calm and serenity of beautiful parkland.
So, if you want to develop a rewarding career with our prestigious organisation while working in the heart of London, apply today!
The Role
As a Visitor Support Officer, you will provide excellent customer service by triaging and responding to visitor support queries.
Responding to phone calls and emails, you’ll record relevant information and investigate and respond to complaints, escalating where necessary to support a speedy resolution.
Additionally, you’ll ensure our CRM system is updated with visitor correspondence.
About You
To be considered as a Visitor Support Officer, you will need:
- Experience of working in a customer-facing environment or customer service back office
- Experience of office IT applications including MS Teams, Outlook, Word & Excel
- The ability to remain calm and polite under pressure
- Excellent written and verbal communication skills
Other organisations may call this role Administrative Officer, Administrative Assistant, Visitor Experience Officer, or Customer Service Officer.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Visitor Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.
We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.
The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.
We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.
Candidate must have the right to work in the UK.
Please submit your current CV, plus a supporting statement that details how you have the experience to meet the essential criteria within the Job Pack attached. Failure to submit a supporting statement or cover letter that details how you meet each of the 8 essential criteria will disqualify your application.
The client requests no contact from agencies or media sales.
Oasis Youth Support Project Administrator
Oasis Community Hub Hadley and North Middlesex University Hospital
Part-Time, 24 hours per week (0.6 FTE)
Fixed Term Contract to March 2026
Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.
Duties Include;
1. Updating and maintaining the project’s database from local NHS systems.
2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.
3. Quality assure the data being recorded on the EVIDE system.
4. Preparing regular reports as required by the projects funders or other stakeholders.
You could be successful in this role if you:
· Have a relevant experience with administration, including using excel, word and other Microsoft systems.
· Have an eye for detail and accuracy.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.
Closing date for completed applications is Midday 16th June 2025.
Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Outreach Worker
This is an exciting opportunity for an Outreach Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.
Position: Outreach Worker
Location: North Tyneside
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 8th of June 2025
About the Role
As Outreach Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director. You will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In accommodation based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities:
- Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.
- Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.
- Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.
- Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.
- Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.
- Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.
- Promote and support the work of volunteers, fostering a collaborative and inclusive environment.
- Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.
About You
We are looking for someone who:
- Experience working with young people or those affected by homelessness.
- Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
- Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
- Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
- Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
- Ability to work collaboratively and maintain clear professional boundaries in a team setting.
- Reflective and committed to continuous personal and professional development.
- Alignment with the values and ethos the charity.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About The Role
This is an exciting opportunity to join and lead a driven team of Volunteering Partners. The Volunteering Partnerships and Implementation team strive to inspire, support and enable a quality offer and experience for volunteers and volunteer managers. Through working directly with the Dementia Support and Partnerships directorate (who deliver our services), you will be making a difference to volunteers, volunteer managers and people affected by dementia.
You will be a trusted expert in volunteering, building relationships with senior managers and leaders by creating a structured approach to how we support the directorate in order to give the best possible volunteering experience. You will lead a team of Volunteering Partners and work collaboratively across the Volunteering team as well as with the People Partnering team to create ways of working, deliver projects, develop connections and ensure we provide a strategic and structured service to our stakeholders.
This home-based role really is a great combination – you will be an integral part of the Volunteering team and wider People Directorate as well as a key stakeholder and essential support for Dementia Support and Partnerships.
About you
We are looking for a motivated individual with experience as a trusted expert in volunteering who is able to listen, lead and engage their team as well as a range of stakeholders across the organisation.
Using deep volunteering expertise as well as any experience of voluntary income, the Senior Volunteering Partner will be skilled at building trust through meaningful relationships with senior managers and leaders.
You will bring your interpersonal and communication skills to work collaboratively across Volunteering, People Partnering and Dementia Support and Partnerships whilst utilising your data, insight and project management skills to bring about continuous improvement and change.
What you’ll focus on:
- Line management of 3 Volunteering Partners
- Leading the creation of a planned and coordinated approach to how we work with Dementia Support and Partnerships.
- Leading on the development of short-term and long-term plans to embed how volunteering is part of changes in contracts in partnership with other key stakeholders.
- Working closely with the People Partnering team building close communication and relationships to ensure support and alignment across our teams and the directorates we support.
- To lead on volunteering business elements that drive volunteer involvement, ensure compliance, support innovation and assure continuous quality improvement.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Interview Dates: 19th & 20th June.
The Salvation Army – Supporter Acquisition Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £47,741 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.
The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.
Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd June, 9.00am.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.
About the role:
We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.
This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.
As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.
In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.
About you:
- You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
- You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
- Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
- A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
- Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
- Excellent communication, organisational, and problem-solving skills.
- A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th June at midnight
Interview date: Thursday 19th and Friday 20th at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Redemption Roasters Barista Trainer
Role summary:
To deliver barista training courses in HMP High Down and HMP Downview. The goal of the training is to prepare residents for employment in hospitality on release.
Overview:
Redemption Roasters is looking to appoint a skilled and passionate barista to deliver training courses in HMP High Down and HMP Downview. Both prisons are located in Sutton. The training will be delivered to small groups of prison residents who are looking to learn a new skill and are interested in a career in hospitality on release. The successful applicant will be offered comprehensive on-boarding training, with opportunities to shadow experienced trainers.
Duties:
- Deliver a tried and tested Redemption Roasters barista training course, including espresso preparation, milk steaming technique and pouring, alternative brewing methods, cleaning equipment, and basic grinder and machine maintenance.
- Liaise with prison staff, including the Prison Employment Lead and Activities Manager, to ensure courses are well-attended.
- Act as a positive role model for course participants and encourage participants to grow outside of their comfort zones whilst respecting professional boundaries.
- Conduct basic assessments during the course, coordinate the completion of feedback forms, and track learner journeys, in line with the guidance given by the prisons.
- Provide one-to-one support to facilitate sustainable employment for interested participants on their release.
- Deliver additional training to participants as is required; this would typically be in Redemption Roasters 13 coffee shops.
- Other ad-hoc tasks to support the smooth running of the programme in HMP High Down, HMP Downview and wider success of the Impact team at Redemption Roasters.
Schedule:
- On joining the team, the Barista Trainer will complete a minimum of three-weeks of on-boarding training. This will include an induction to HMP High Down and HMP Downview and shadowing experienced Redemption Roasters trainers in a prison environment.
- During a 12 month period, the Barista Trainer will deliver 7 three-week courses in HMP High Down and 6 one week courses in HMP Downview.
- During training delivery weeks, the Barista Trainer will typically be based in prison Monday - Thursday (with the Trainer arriving at the prison for 8am), with Fridays in the Redemption Roasters HQ in Kings X, London.
- During non-delivery weeks, the Barista Trainer will visit the prisons to support course recruitment (usually one day a week), as well as delivering one-to-one support and ‘top up’ training to participants working across the Redemption Roasters coffee shops.
Personal specification:
Essential
- 2+ years' experience as a barista and/or barista training
- Strong written and verbal communication skills
- Empathetic and kind, with a strong belief in the Redemption Roasters mission
Desirable
- SCA Certifications
- Experience working with vulnerable people
- Experience in managing sensitive personal data
Terms & Benefits
- Permanent contract, 40 hours per week.
- Salary: £28 - 32,000
- 31 days annual leave (including bank holidays).
- Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food.
- Travel expenses covered to and from the prison.
- Final offers conditional on compliance with all Prison Service requirements (including Enhanced level 1 vetting).
To Apply
To apply for this role, please submit a CV and short cover note via our hiring platform. The application should be addressed to Rosemary Ashworth, Head of Impact. Deadline for applications is Monday 16th of June, however these will be reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St. Luke's Hospice, we are a dedicated charity, providing compassionate care to individuals with life-limiting conditions. Our aim is to maintain the dignity of our patients, empowering them to make decisions aligned with their personal needs and desires in their final stages of life.
We are currently looking for a motivated individual to join our team as a Relief Shop Manager. This role is crucial in ensuring the smooth operation of our charity shops, which play a vital role in supporting hospice services through fundraising and engagement with the local community.
Role Overview
The Relief Shop Manager will be responsible for overseeing the management of the shop in the absence of the Shop Manager, ensuring that the shop runs smoothly and meets its financial goals. The role requires a proactive approach to store management and a passion for working in a retail environment that supports charitable efforts.
Location and Salary
Location: Various locations across Essex
Salary: £23,874 per year
Contract: Permanent, Full-time
Hours: 37.5 hours a week, including weekends and holidays
Key Responsibilities
- Assist in the daily operation of the shop, including opening and closing procedures.
- Maximise sales potential by ensuring excellent customer service and presentation standards.
- Support volunteer recruitment, training, and management to ensure they are motivated and equipped to perform their roles.
- Maintain accurate financial records, including daily cash handling and banking procedures.
- Implement marketing and promotional initiatives to increase footfall and sales.
- Ensure compliance with health and safety regulations to maintain a safe environment for customers and staff.
- Coordinate stock management, including sorting, pricing, and displaying donated goods.
Skills and Experience
- Prior experience in a retail environment, charity shop experience is desirable but not essential.
- Strong organisational skills with an ability to multitask effectively.
- Excellent communication and interpersonal skills to liaise effectively with volunteers, customers, and the management team.
- Demonstrated ability to lead and motivate a team.
- Proficient in basic computer applications such as Microsoft Office.
- A passion for the charity sector and making a positive impact in the community.
- Knowledge or experience of EPOS
Application Process
If you are interested in applying for this role, please ensure your application includes detailed responses to the outlined responsibilities and qualifications. Applications should be submitted through our internal process by visiting our careers page and following the instructions.
Equity, Diversity, and Inclusion
St. Luke's Hospice is committed to creating an inclusive environment that welcomes individuals from all backgrounds. We particularly encourage applications from individuals who are LGBTQ+, disabled, or from Black, Asian, and Minority Ethnic communities. Our recruitment policies ensure equitable treatment of all candidates, including considering any access requirements for applicants with disabilities.
Legal Right to Work
Please note that we cannot sponsor visas or permits. Candidates must have the legal right to work in the UK.
If you are enthusiastic about joining our team and contributing to our mission, we encourage you to apply today!
The client requests no contact from agencies or media sales.
Women’s Homelessness Lead
Location: Exeter
Salary: £34,000 - £41,000 per annum (depending on experience)
Hours: Full-time (some flexibility with hybrid working)
Are you ready to make a lasting impact in the lives of women experiencing homelessness? Do you have a heart for social justice, a knack for building partnerships, and a passion for creating safe, supportive spaces? If so, Keychange Charity invites you to join us as our Women’s Homelessness Lead in Exeter.
About Us
At Keychange, we’ve been supporting women in vulnerable situations for over 100 years. Rooted in Christian values, our work is grounded in the belief that every person deserves fullness of life, community, and unconditional love. Our Women’s Homelessness Service in Exeter is a specialist 5-bed accommodation, offering not just a roof, but holistic, person-centred support that addresses trauma, health, wellbeing, education, and employment.
About the Role
This new and exciting role combines service delivery, strategic leadership, and community partnership building. As our Women’s Homelessness Lead, you’ll:
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Provide personalised, trauma-informed keyworking to a small caseload of women, empowering them to achieve personal goals and move toward independence.
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Develop strong partnerships with churches, local charities, housing providers, and funders to create wrap-around support for residents.
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Design and refine the service model, ensuring it remains co-produced, high-quality, and responsive to the unique needs of homeless women.
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Lead housing management and safety protocols, ensuring a clean, safe, and welcoming environment.
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Represent Keychange in the wider community, promoting our mission and developing opportunities for future service delivery.
Essential Criteria
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Substantial experience supporting women experiencing homelessness or disadvantage
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Deep understanding of the unique challenges homeless women face
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Proven ability to build partnerships with churches, charities, and local authorities
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Excellent communication skills, both verbal and written
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Strong understanding of church networks and Christian community engagement
Desirable Criteria
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Experience in accommodation-based service delivery
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Existing relationships with VCSE organisations or churches in Exeter
Occupational Requirement
This post is subject to an Occupational Requirement (OR) under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 that the post-holder must be a woman. Our aim is to provide a safe, private and comfortable environment for women affected by homelessness. This requirement is necessary and proportionate in light of the responsibilities of the role, which include:
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Providing keyworker support to at-risk female service users
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Maintaining the cleanliness, health, and safety of bedsits occupied exclusively by women
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Engaging in discussions on personal topics including trauma recovery, health and wellbeing, domestic abuse, and relationships support
Why Join Keychange?
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Competitive salary: £34,000 - £41,000 per annum (depending on experience)
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Generous leave: 25 days annual leave plus bank holidays
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Hybrid working: Some flexibility, with regular site/community days
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Employee assistance programme and life insurance
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Contributory pension scheme with matched employer contribution
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Personalised development: Tailored learning and growth opportunities
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A vibrant and supportive team environment
How to Apply
Please send us:
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A cover letter sharing your story and how you meet the essential and desirable criteria
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An up-to-date CV, focusing on your relevant experience
Deadline: Midday on Thursday 19 June
First screening interviews: Wednesday 25 June (remote)
Full interviews: Monday 30 June (in person)
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.