Contracts Officer Jobs
Access Sport is a national charity with a vision that no one should be excluded from the transformational benefits of community sport. We are on a mission to make inclusion the norm in community sport by tackling the access barriers faced by disadvantaged and disabled young people.
A copy of our 2022-2027 growth strategy, Stand for Inclusion, which provides further details about our work and future development plans can be found here on our website.
Role purpose
This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience.
A training package may be available for an applicable accounting qualification.
Responsibilities
- Day to day management and systems administration of Xero accounting software, expenses software (ExpenseIn), and other linked financial applications.
- Carry out monthly reconciliations of bank accounts, debtors and creditors, and set up payment runs.
- Prepare monthly management accounts journals (prepayments, accruals, depreciation, deferred and accrued income) and control account reconciliations.
- Being the systems administrator for the Fundraising CRM system (Donorfy) and linked platforms and applications (e.g. JustGiving, Stripe, EventBright).
- Database management of Donorfy and linked platforms and applications.
- Reconcile data between Donorfy and Xero, and where necessary, with other linked platforms and applications.
- Ensure Gift Aid returns are correctly submitted to HMRC (via Donorfy)
- Support with the development and implementation of new systems and procedures.
- Provide training and induction to new joiners in using Donorfy and ExpenseIn as well as for any other relevant platforms and applications.
- Business partnering - provide day to day support to the wider organisation with finance and fundraising system queries, payment information, and supplier queries.
- Working with budget holders to provide transaction reports, income and expenditure reports, and updates on payments from finance and fundraising systems to assist them to manage their project budgets.
- Assist Finance Director and Fundraising team where necessary with financial reporting to funders.
Skills/ experience
Essential
- Proven experience in all areas of accounts - purchase and sales ledger, banking and cash management, basic management accounts.
- Experience of Xero or similar cloud-based finance system.
- Excellent Microsoft Office skills, particularly excel and an ability to quickly learn new systems.
Desirable
- Accountancy qualification or studying for (e.g. AAT, ACCA).
- Experience of Donorfy or similar CRM system.
- Experience of dealing with charitable income and an understanding of how to account for restricted grants.
- Experience of liaising with auditors and other external stakeholders.
Personal attributes
- Strong attention to detail, analytical and an excellent communicator.
- Enthusiasm, energy and willingness to meet challenging demands and work to deadlines.
- Proactive, self-motivated and able to use initiative.
- Comfortable dealing with internal and external stakeholders.
- A collaborative team player and a supportive colleague.
- A passion for Access Sport’s cause and commitment to diversity and inclusion.
Staff benefits
Access Sport is an exciting and dynamic place to work. We pride ourselves on being a close-knit and well supported team with a clear sense of purpose, delivering real impact. Inclusion is at the heart of everything we do.
We are committed to supporting the development of our team members and, should you wish, there are opportunities for team members to get involved in different aspects of the charity, from the delivery of our programmes on the ground, to fundraising, events and advocacy.
Staff benefits include:
· Employee Assistance Programme - Access to a 24/7 confidential helpline, counselling services and online information.
· Annual leave - 25 days annual leave, plus bank holidays and time off between Christmas and New Year, after two years of continuous service this increases to 26 days and after five years to 28 days.
· Healthy Living and Wellbeing Employer - We welcome staff to embed regular exercise into their daily work lives and have quarterly team days.
· Flexible working and family-friendly - Hybrid and flexible working arrangements which are family-friendly and provide flexibility around caring responsibilities.
· New Mums and Dads, including adoptive parents, can take enhanced maternity and paternity leave.
· Cycle to Work scheme - Cycle to work scheme, saving up to 39% off a new bike and accessories.
· Group Life Assurance for all staff on payroll.
The client requests no contact from agencies or media sales.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit Day Care Officers to cover a range of hours and shifts across our two Day Care Centres.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
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Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
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Act as a key worker for individual clients
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Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at £24,039.18 pa incl. London Weighting (pro rata for part time)
Hours: A variety of roles with 25 hpw, 15 hpw and 10 hpw across a number of shifts (staff work across both centres so need to be able to travel to Kings Cross and Hampstead)
Contract Type: Permanent
Closing date: Monday 10th June 5pm
Interview dates: 19th and 20th June 2024
As part of the application process please submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.
We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.
Will you join us?
SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.
SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.
We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.
At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
Closing date: Midday on Wednesday 19th June 2024
To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
We are committed to equal opportunities and welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.
About the role:
We are now looking for people interested in providing compassionate support to those affected by mental health problems, in particular people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as forming a close team with our skilled volunteers, who you will help to oversee through their development.
SANEline Support Officers provide support to callers with a wide range of mental health problems, via our confidential crisis line, SANEline that is open 365 days a year.
Working on SANEline requires empathy and resilience and we take pride in providing a nurturing environment and unwavering support to our teams.
Starting Salary: £26 - 28k per annum depending on experience
About you:
- You must have experience of working in mental health field
- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life
- You are a warm and confident communicator
- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline
We are also keen to hear from people interested in different hours, or bank work, in particular those with counselling, psychology or therapy qualifications - email us through our website.
What can you expect?
To work within SANE framework, including regular check-ins, debriefs, and weekly team meetings.
To receive the full SANEline training and a further online training opportunities within specific areas.
To become part of an established and diverse team.
To gain exposure to a wide range of mental health problems.
To gain a valuable practical experience in providing emotional support to vulnerable people.
A culture where team members support and learn from each other.
A warm supportive and encouraging environment.
Requirements:
- Ideally 1 year mental health experience
- To undergo an enhanced DBS check
- Expected start date – July/August 2024
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 19th June 2024
To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
Data Operations Officer
Contract: Permanent, Fulltime, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in data to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Data Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Data Operations Team works in close collaboration with colleagues in the wider Community and Fundraising directorate as well as Finance, and the team plays a vital role ensuring that WaterAid UK adopts an insight-led and data-driven approach to maximising return on investment in fundraising and campaigning activity.
The Data Operations Team is responsible for the day-to-day running of WaterAid's CRM and Integration Hub. This responsibility requires that the team manage the input of data from external sources (import files from multiple agencies) via the Integration Hub and for the output of key financial processes such as the Gift Aid and Direct Debit claims, while ensuring that the systems are always available to end-users and that security and access are managed in accordance with best practice.
The team also hosts the Data Support function, providing resolution to most Data Operations related cases and allocating cases to other members of the wider department where appropriate.
About the Role:
As our positive and proactive Data Operations Officer you will play a crucial role in ensuring that key processes are efficiently executed and help to coordinate incoming support requests to the team. You will play a key role in ensuring the integrity and accuracy of WaterAid's fundraising data, carrying out data quality checks and financial reconciliation.
You'll also be responsible for carrying out key financial processes from the database, such as Direct Debit and Gift Aid claims. We're looking for someone who is motivated and enthusiastic, with a high attention to detail and the ability to use their initiative to solve problems.
About You:
- Experience of working with data in a relational database
- Great verbal and written communication skills
- Excellent IT skills, with advanced experience of using Microsoft Excel and Word
- A solid understanding of the Direct Debit Scheme and Gift Aid
- Good understanding of fundraising products.
Although not essential, we also prefer you to have:
- Experience of using Microsoft Dynamics 365.
- Experience of using a helpdesk application, with an ability to use initiative to prioritise effectively and provide support to colleagues.
- Experience of submitting Direct Debits to Bacs.
- Knowledge of HMRC Gift Aid regulations.
- Knowledge of SQL, SSMS and their application.
Closing date: Applications will close at 23:59 on 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Closing date: 7th June
Contract: This is a fixed term contract opportunity for 12 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have an amazing opportunity to play a key role in shaping exceptional supporter experiences through the design and delivery of a bespoke portfolio of engagement events. No two days in the role will be the same as you will be working on a fun, fast-paced and varied programme of events – from virtual tours of our research labs to thought-provoking lectures and inspiring talks, and everything in between.
Working closely with our High Value fundraisers, you will ensure that events meet their engagement targets, while making current and future supporters feel valued, informed and inspired by their impact.
The role will be primarily responsible for supporting the delivery of virtual and face to face events for our Legacy supporters, as well as designing and delivering new Legacy events. You will also support the day to day running of our wider High Value events for major donors and senior representatives from corporates, trusts and foundations.
About you
We are looking for an individual who is proactive, creative and highly organised. You will be comfortable working calmly to tight deadlines and managing multiple projects simultaneously.
You will have a real passion for events and be curious about external trends, including virtual and hybrid events. A confident and collaborative communicator, you will have strong internal relationship building skills, and be comfortable leading small project teams to shape individual event ideas, including leading ideation and innovation sessions.
Above all, you will be driven by a desire to provide excellent supporter experiences, and use this drive to keep elevating your events based on feedback and evidence.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Closing date: 6th June
Interview date: 10th June
Contract: This is a fixed term contract opportunity for 12 months, covering maternity.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for an inspiring storyteller, digital innovator and cross organisation relationship builder. This role forms part of an award winning, collaborative Internal Communications and Engagement team that is focused on creating an inspiring workplace through communications.
It’s a varied role – from storytelling and innovation through to channel management and events. Building strong, trusted relationships across the org is an essential skill to help build a connection to cause and make sure colleagues across the organisation have what they need to experience the impact of their work and really getting to understand the organisation and the most effective ways to communicate.
Stimulating conversations, championing employee voice and creating a culture of open and transparent communication are all part of this role. We are keen to have someone who will champion and advocate the Society's core values (determined to make a difference, trusted experts, better together and compassionate) in everything they do to help those affected by dementia! This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s a varied role with scope to get involved in a wide range of programmes and campaigns; curating and creating content to support them.
About you
- Be a real team player with a curiosity to understand our Society, how people communicate and like to be communicated with. Y
- Be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across the organisation.
- You’ll be someone who’s approach is rooted in thinking through how can we iterate this to make it better? You’ll help shape a culture of belonging and strive to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity of exploring new ways to communicate and engage and sit within a wider culture and engagement team who know the power of great communications to effect impactful outcomes for those living with dementia.
You’ll have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with other teams across the organisation.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Lead Officer 11-19 School Improvement
St Margaret Clitherow Centre, Liverpool, L17 1AA
35 hours per week
Salary £63,000.00 - £73,000.00 per annum
This is an exciting opportunity for an educational professional to join our team to support the schools and colleges of the Archdiocese in its wider educational mission. You will be based within the Education Team at the St. Margaret Clitherow Centre with the post involving travel and direct work with our schools, colleges and academies.
As a department we are focused on improving the standards of education, thereby ensuring that all students have access to a high-quality Catholic education. The successful applicant will develop of strategic vision for school improvement in collaboration with our schools and colleges. We are seeking an experienced professional who is passionate about school improvement and understands the benefits of networking and working collaboratively.
Recruitment Key Dates:
-Closing date Thursday 13 June 2024 at noon.
-Shortlisting and candidate notification by Tuesday 18 June 2024
-Interviews Monday 24 and Tuesday 25 June 2024
Application for these roles is by way of:
An application form, which can be downloaded from our website
This should include details of two referees who can be contacted if you are shortlisted for an interview.
A supporting statement of no more than two A4 pages (font size 11 minimum) which outlines:
-Why you are a suitable candidate for the post,
-Your motivations for applying,
-The aspects of the job description which particularly attract you to the post.
The client requests no contact from agencies or media sales.
Operations Director
Closing Date: 6th June 2024 at 12 noon
Salary: £53,615 to 59,829
Location: This post is based at Children North East, 89 Denhill Park, Newcastle upon Tyne. NE15 6QE
Contract Type: A normal working week is 37 hours. This role is a permanent role
Children North East is a growing charity, working to ensure that all babies, children and young people have the opportunity to grow up happy and healthy. The charity as a whole has been through a transformative restructure and due to this transformation the charity has grown substantially since 2019. Our Operational area will be led by two Directors an Operations Director and an Operations Development Director.
The current Operations Director has now been appointed internally as the Operations Development Director, this role will focus on system change including research, data, growth and further our development on specific pieces of work. This will include growing the demographics of children we work with to help us to meet their needs, changing reactionary work into intervention work and will lead on the following:
• CNE voice work – supporting babies children and young people to have a voice in the work that we do at CNE.
• Developing, implementing and leading on our training offer – in house online packages.
• Leading on new operational developments – research, scoping, pilots and evaluation.
• Driving forward our current work – regionally and nationally – stakeholder engagement, scoping new geographical areas for
development actively selling our work.
• Influencing and campaigning – working alongside policy/campaigning led by CNE, influencing external networks and systems.
The Operations Director will ensure that our current and future strategies will enable us to meet our ambitions. You will work closely with the Senior Leadership Team to drive the charity forward in meeting the end of its current 5 year strategy and be part of the development of the next 5 year strategy. You will create good working relationships with your senior leaders and Operational Leads and you will have a whole charity approach to the work required.
This role will Lead our Operational Leads to deliver the excellent services that sit within their portfolios including the following teams:
• Therapeutic including Counselling
• Communities
• Poverty Proofing
The Operations Director role will ensure the income, safety and quality of our services are delivered to the highest standards. With key leadership qualities, this role will ensure the sustainability of our services and work collaboratively with SLT to reach its ambitions of our current and future strategies. There will be specific collaboration with the Operations Development Director to ensure that once our seed and pilot work is established it is moved forward into Operations within the charity to benefit all of the people we work with. This role is also expected to inform the Operations Development Director of key themes/gaps in services that have been recognised through current service delivery work.
SAYiT is a Sheffield-based charity working to transform the lives of LGBTQ+ young people up to the age of 25 through supportive group work, youth action, education and influence. We are looking to appoint a Chief Executive Officer to build on our successes to date and lead the charity in its pioneering work.
This is an opportunity to join a passionate, dedicated team working to make positive change across Sheffield’s communities and the wider region.
As the charity’s most senior employee, you will be responsible for the successful delivery of the charity’s work. You will report to the Board of Trustees and work with them to shape the strategic direction of the charity in supporting LGBTQ+ young people.
You will bring with you a comprehensive awareness and understanding of the key issues and challenges faced by LGBTQ+ young people and communities and be responsible for maintaining and developing relationships with a wide range of key stakeholders and the wider public. You will also be a confident public speaker, representing the charity at events and in the media, and in the delivery of consultancy and advice work.
You will also have a strong track record of effective financial management, income generation from a diverse range of sources and monitoring and evaluating work for grant and contract funders.
In addition to all of these skills and attributes you will be able to bring your extensive leadership experience to the role, overseeing a skilled team of project and development workers and volunteers, and providing direct line management to our charity managers.
SAYiT is committed to the safeguarding and welfare of children and young people. The successful candidate will be required to undertake an enhanced DBS disclosure.
For the full job description and personal specification, please download the application pack.
To provide a youth-centered service delivering a broad range of services supporting the well-being of LGBTQ+ young people
Salary: £30,000 PRO RATA £18,000 for 0.6FTE – 21 Hours per week
Contract length: 1 YEAR Fixed Term Contract
Location: Thames21’s main office at the Guildhall, City of London or at our Satellite Office in Bow; but we also offer hybrid working.
Responsible to: Head of HR
About Thames21:
Thames21 is an environmental charity putting healthy rivers at the heart of community life. Through environmental improvements, community engagement, education and advocacy we bring about effective and lasting change by working hand-in-hand with communities to deliver tangible and measurable improvements to our network of rivers.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job:
This newly created HR Officer position will support the Head of HR in a busy HR function potential for a busy charity. The role will concentrate on the operational and administrative aspects of HR and will also act as a first line support to staff but will also provide administrative support to the Operations Manager. There will also be an opportunity for the HR Officer to get involved in project and research work.
This a part-time role of three days which can be worked in number of ways with either three full days or with less hours across four days, but you will be required to work at least two days in the office.
Main duties and responsibilities:
· Be the first point of contact for general HR queries
· Oversee the HR and recruitment inbox
· Drafting contracts and offer letters
· Produce and place job adverts
· Coordinate and arrange interviews and book meeting rooms
· Manage onboarding documentation for new joiners
· Manage both incoming and outgoing reference requests
· Manage the DBS checks and Safeguarding training systems
· Conduct right to work checks prior to employment
· Work with the Head of HR to ensure HR policies are updated when required
· Updating the Thames21 Org Chart
· Communicate any employment law updates
· Carry out research and other projects as required by the Head of HR
· Manage and maintain the HRIS (Breathe HR)
· Manage and maintain HR files on SharePoint
· Research, source and book training for staff as and when required
· Support the Operations Manager with any Health & Safety administrative tasks as required
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
The client requests no contact from agencies or media sales.
Contract: Permanent, Full-Time (37.5 hours per week)
Salary: £28,000 per annum
Closing Date: Tuesday 04th June 2024
Interviews will take place w/c Monday 10th June 2024
About Us
Centrepoint, the UK’s leading youth homelessness charity is looking for dynamic, passionate and motivated Support and Progression Officers that can provide quality support to our young people to join our Barnet Foyer service in Cricklewood. We help young people by giving them the practical and emotional support they need to find a job and live independently. Together with our partners, we support thousands of homeless young people each year.
The service accommodates 24 single young people, usually, between the ages of 16 and 21. Young people stay at the service for up to 2 years before moving to more permanent accommodation. Barnet Service is quite a large building and offers a number of additional resources including a fully equipped gym. Barnet is a diversified environment with young people and colleagues from diverse ethnic backgrounds, and the service and other stakeholders celebrate and maximize the opportunities that diversity present.
This role involves working 37.5 hours per week on a rota Monday to Friday (not including Bank Holidays). All staff must be available to work the hours of 8:00 am to 4:00 pm and 1:00 pm to 9:00 pm. You will be working with a team of three other Support and Progression Officers and the manager. Two staff members work together for each shift.
In this role you will:
- Work face to face with young people and support them to achieve their goals and independence.
- Work independently and as part of a team to ensure the highest possible standards of accommodation
- Undertake initial and ongoing needs/risk assessments for young people. Be able to identify safeguarding risks and understand how to escalate any concerns
- Manage your own caseload of young people, person centred support in line with their needs and aspirations
- Liaise with multiple agencies to ensure effective communication across the service and externally including social work teams, YOS, health and other statutory services and voluntary agencies
- Make internal and external referrals to a wide range of statutory and voluntary agencies for specialist support and Employment and Training opportunities
- Support young people to manage their rent accounts through liaison with the DWP, Social Services CenterPoint’s rent team and building their own personal budgeting skills
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Clear career progressions, linked to portfolio work, that enables movement up the pay scale
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Support and Progression Officer click ‘Apply’ now!
Role Summary
To support the development and delivery of community investment projects that deliver successful, measurable outcomes for TCH residents and communities, often working in conjunction with other TCH teams and external partners to achieve those outcomes.
The projects will focus on our key Community Investment Strategy themes; currently: tackling poverty and inequality; embedding well-being; customer co-creation and sharing power; community activities and programmes.
The role links with others across the organisation including our internal Customer Insight and Resident Engagement teams to understand our communities and supports our wider housing teams to deliver initiatives for the benefit of our residents.
The office base would depend on applicant. The successful applicant would need to travel between the different offices when required.
Role Specific Responsibilities
- Support the development and delivery of existing and new projects, initiatives and services that meet the aims of the Community Investment Strategy.
- Ensure these projects are outcome focused, that programmes/services are responsive to residents’ needs and reflect best practice and corporate priorities and meet regulatory expectations.
- To co-ordinate Community Investment projects and activities working in conjunction with residents, the wider organisation, contractors, and community partners.
- Support the effective monitoring and evaluation of community investment projects, ensuring that monitoring returns are received in agreed timescales and are accurate and outcome focused. Produce relevant performance reports and data as required.
- To provide support for the effective brokerage, monitoring, evaluation and reporting of social value across TCH contracts.
- Use customer data and insight to support our Community Investment work and to help build links with sections of the community who are not currently accessing our services.
- Attend networking and best practice groups as required. Maintain awareness of relevant government legislation and sector best practice and use this to inform your work on local activities and initiatives.
- Support the Service Level Agreements (SLA’s) process, helping to develop and monitor project briefs, donation frameworks, and grant funding (when grant processes are open), that respond to social needs and include measurable milestones, outputs and outcomes, budget management, risk mitigation and procurement. Manage service level agreements and freelance contractors.
- In conjunction with colleagues ensure that all areas of service delivery are effectively monitored and evaluated via the application of impact assessments, key performance indicators, social value outcomes and value for money reporting.
- Contribute to the review and development of systems, processes, and services to support TCH’s customer experience and service improvement aspirations, including through learning from complaints and feedback, and implementing change.
- Support our 3rd sector charity partners in ways that help them meet our residents’ needs, including supporting them to understand need and priorities based on data and resident insight.
- In conjunction with your manager and the PR & Communications Team promote community investment and social value projects, and outcomes. To demonstrate to residents, colleagues, and other stakeholders how we make a positive contribution to the neighbourhoods in which we work, that we listen to residents’ views and act on them and how projects and initiatives demonstrate our approach to treating residents fairly and with respect.
General
- To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.
- Recognise, respect, and promote the different roles and diversity of individuals.
- To actively contribute towards the key performance indicators and professional standards.
- Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
- To participate in training, attend other meetings, and staff events as required.
- Be an effective member of your team, presenting a positive impression of your section and the Group.
- Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements
- Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.
- Maintain awareness of budget requirements and value for money while delivering your role.
- Consider and highlight any risk to the organisation or individuals whilst delivering your role.
- Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.
- This role may involve visiting other offices and stock and you may be required to have your own car and full driving licence.
- This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.
About You
Education & Qualifications
- CIH level 4 qualification or above or willing to work towards (Desirable).
- Degree of equivalent in a related subject (Desirable).
Key Skills & Competencies
- Demonstrable experience of supporting innovative projects and supporting with project work. (Desirable)
- Experience of using a range of local, regional, and national funding streams. (Desirable)
- Demonstrable experience of partnership working.
- Experience of customer engagement work and experience of measuring impact of residents on service delivery and improvements.
- A good knowledge of the key issues around employment, skills, and training/digital inclusion/financial inclusion.
- Experience of supporting with the development and management of programmes, across a wide geographical area and with multiple stakeholders. (Desirable)
- Knowledge of the Social Value Act and how the organisation might utilise corporate social responsibility to its advantage. (Desirable)
- Knowledge of community-orientated research methods, including evaluation/monitoring techniques. (Desirable)
- Experience of commissioning services, managing freelance/external contractors, contracts, and service level agreements. (Desirable)
- Experience of interpreting and acting upon government legislation and best practice. (Desirable)
- Good IT skills.
- Analytical skills, able to analyse information and data logically and reach sound conclusions.
- Relationship management.
Behaviours
- Resilient, positive, and proactive in all circumstances.
- Good negotiation and influencing skills.
- An effective communicator who uses a range of appropriate methods.
- Ability to work positively with a range of external and internal audiences.
- A positive, innovative, forward thinking and outcomes focused approach.
- Results focused.
- Commitment to great customer service.
Why Choose Us
- Contributory pension scheme 4% to 10% matched contributions
- Hybrid working
- Free onsite car parking
- Life assurance of 4x annual salary (Terms and Conditions apply)
- 30 days annual leave in addition to bank holidays
- Two volunteer days per year
- Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
- Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
- Extensive annual Staff Wellbeing programme
- Enhanced maternity, paternity, and shared parental leave provision
- Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
- Annual flu vaccinations
- Access to an extensive range of corporate discounts on shopping, travel & days out
- Social events, including lunchtime walking, rounders, festive Fridays
- Travel loan
Our Values
Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.
Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.
We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:
- do the right thing
- pull together
- celebrate diversity
- love new ideas
- be kind
- keep our promises
Equal Opportunities Statement
TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.
We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.
The client requests no contact from agencies or media sales.
Reports to: Head of Change
Salary: £32,300
Contract: 2 years fixed term - potential to extend
Location: Central London, Hybrid*
Closing date for applications: 9:00am, Friday 7th of June 2024
Interview dates: week commencing the 17th of June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
Our Change team does this by building excellent relationships and sharing evidence of what works with organisations and key individuals across the public, private, third sectors and local communities. We are looking for a dynamic, motivated, proactive and highly organised Change and Events Officer to join our Change team to help us fulfil our mission.
Key responsibilities
Most fundamentally, your job is to work as a member of our Change team to make sure we’re excellent at running events and managing relationships with key stakeholders. You’ll make sure the team is incredibly organised and has the support it needs to work effectively. Key responsibilities:
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Event Organising. Help to organise events, from small roundtables to large in person conferences. You will help make sure events run brilliantly, from booking venues to managing invites and organising materials.
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External Relationship Management Support. Provide support to the team in managing external relationships by scheduling meetings, organising workshops and developing materials.
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Meeting Effectiveness. Make sure certain meetings are effective. You’ll do this by organising the meetings, taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.
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Project Support. Help ensure projects within the Change teams are done brilliantly. This may involve administrative tasks, tracking deadlines or leading projects as needed.
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Query Management. Monitor and respond to general queries by managing the team inbox.
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Salesforce Reporting and Stakeholder Communication. Lead on coordinating Salesforce reporting and effective communication outreach for key stakeholder groups.
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Stakeholder Engagement and Change Activities. Develop and support stakeholder engagement and Change activities, including monitoring and compiling feedback from surveys.
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Team Scorecard Coordination. Lead on co-ordinating the team scorecard, ensuring that the team is on track with targets.
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Collaboration. Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you
You are this sort of person:
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You’re incredibly organised: You have an eye for detail and you’re excellent at and enjoy designing a plan and seeing it through. You use your organisational skills to work across your team and keep everyone working together to achieve the same goals. You have a track record of making things happen on time. You like finding ways to make things operate better for everyone. It’s a plus if you’ve used the Salesforce system, before but it’s not a requirement.
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You love organising external events: You like helping to create experiences that leave people feeling energised, excited and ready to act, whether that’s a well-run roundtable, an effective workshop or a remarkable conference.
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You understand how people and organisations work: You understand the nuance of how decisions get made and you understand how to find out who has decision-making power.
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You win people over: People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You are at ease talking to a senior civil servant or a 15-year-old.
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You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects and prefer a job that looks a bit different every day. You can effectively identify what’s most important and how to balance different priorities.
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You learn fast but remain humble: You quickly get your head around ideas. You have a track record that shows how quickly you think. It wouldn't faze you to have responsibility for organising things that are new to you, as long as you have an expert to ask advice from. You like learning and developing. You are proactive, but happy to ask for help when needed.
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You don't want your days to pass without making a difference: You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9:00am Friday the 7th of June 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the ‘About You’ section on the JD, give clear examples of:
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How your experience shows that “You’re incredibly organised and
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How “you love organising external events”.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
We plan to host interviews the week commencing the 17th of June 2024.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a proactive and enthusiastic Trust and Grants Officer that values empowering others, making things better, and building trust through openness.
As the Trust and Grants Officer, you will play a crucial role in securing funding opportunities and fostering meaningful relationships with funders. This position offers an exciting opportunity to contribute to our mission while enhancing your professional skills and personal growth.
Background:
In a world where everyone with Down's syndrome thrives, Learn and Thrive is dedicated to supporting learners with Down’s syndrome to access specialist support and empowering them to thrive throughout their lives. We believe everyone has the right to a fulfilling life within their community, regardless of their diagnosis. Learn and Thrive understands the barriers created by society for individuals with Down’s syndrome and is committed to providing online tools to break through these barriers and facilitate their best life.
Responsibilities:
- Crafting Compelling Funding Applications: Collaborate with the CEO to create high-quality, persuasive funding applications. Utilise your creativity and storytelling skills to effectively communicate the impact of our projects.
- Building Positive Relationships: Cultivate strong partnerships with trusts, grants, and foundations. Ensure timely and meaningful communication with funders, including thank-you messages, updates, and reporting.
- Maintaining Records and Pipeline: Keep accurate records of funders and funding applications. Manage the pipeline of submissions and responses to optimise fundraising efforts.
- Prospect Research: Conduct thorough research using trust-finding databases and other resources to identify potential grant makers. Match suitable projects with the most appropriate funders.
- Living Our Values: Embody the values of our organisation: Empowering everyone, Making things better, and Building trust through Openness. Collaborate effectively with team members and contribute to a supportive work environment.
- Utilising Networking Opportunities: Actively engage in networking activities, including LinkedIn and other platforms, to expand our network and strengthen relationships within the funding community.
Requirements:
- Passion for our cause and commitment to making a positive impact.
- Excellent written and verbal communication skills, with the ability to craft compelling narratives.
- Proficiency in prospect research and familiarity with grant-making processes.
- Strong organisational and time management abilities, with a keen attention to detail.
- Proven ability to work independently and meet deadlines.
- Ability to embody our organisation’s values and work collaboratively with colleagues.
- Knowledge of safeguarding best practices and commitment to upholding them.
- Willingness to explore diverse methods of stewardship and relationship building.
Reports to: CEO
Location: Medway/Maidstone area
Contract: Permanent, Immediate Start
Remuneration: Circa £28,000 - £30,000 pro rata
Working Hours: 15 hours per week (including hybrid working); Approximately 1 day per month on-site meeting with the team.
Annual Leave: 28 days (including statutory holidays)
Join us in our mission to empower children and young people with Down’s syndrome and other learning needs. Together, we make a difference.
Apply now to become our Trust and Grants Officer!
The client requests no contact from agencies or media sales.