Core Services Manager Jobs

Science and Policy Project Manager

Permanent

Salary: £45,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We’re a hybrid working employer, meaning you’re required to come into the office 2 days per week, currently Tuesday and Wednesday or Thursday

Closing date: 5pm, Monday 17th June 2024

Interviews: 3rd – 11th July 2024

An exciting opportunity to work with WCRF International’s Science and Policy Departments

World Cancer Research Fund International is a leading authority on cancer prevention research related to diet, weight and physical activity. World Cancer Research Fund International is a not-for-profit organisation that:

·Commissions and analyses worldwide scientific research

·Influences public health policy at the highest level, and acts as trusted advisor to governments and other official bodies from around the world

·Leads & unifies a network of cancer prevention charities based in Europe and the Americas. 

We are seeking a Science and Policy Project Manager who will provide project management support across the science and policy departments for the core programmes and for cross cutting activities such as conferences and communications. You will report to the Director of Research, Policy and Innovation with the delivery of the science and policy strategies. You will also work closely with the Assistant Director of Research and Policy and there will also be interaction and communication with the Heads of Research Funding, Research Interpretation and Policy and Public Affairs as well as other colleagues in the network countries. 

You will be educated to MSc level in Public Health, Nutrition, Epidemiology or closely related field and have experience working in a research/public health setting and developing scientific/policy reports, summaries and presentations. You will have proven scientific project management skills with experience in monitoring progress, performance reporting and delivering projects on time and budget. You will have excellent interpersonal skills and proven ability to work collaboratively within a multidisciplinary team environment, and with stakeholders at all levels.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role, using specific examples to illustrate how you meet the job and person specifications. 

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at their Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work 9am to 5pm between Monday and Friday (with occasional evening and weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 21st June

Interviews: Thursday 27th June at 336 Brixton Road

Salary: £35,000 - £37,000 (35 hours FTE) depending on experience

Hours: Either Full Time (35 hrs) or Part Time (21 hrs) - Please specify preference when applying

Place of work: Flexible/Remote/Hybrid, plus a requirement to attend 4 x all staff days per year at our offices in Hatfield, Herts, and some additional conferences as required.

Join Our Team!

Do you want to work full time or part time?

As Health Services Lead at Crohn’s & Colitis UK, you will be integral in project managing the development of a new Healthcare Professional Online Education Programme. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.

Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website

Benefits of working for Crohn’s & Colitis UK

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

About you

• You will have experience of supporting the delivery pf projects and programmes in a UK wide healthcare context.
• You will be able to develop and maintain a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
•  A team player with great written and verbal communication skills.

What can you expect from us

Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.

We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

How to apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.

Please confirm if you are looking for a full time or part time role.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email listed in the Recruitment Pack.

Closing Date: Monday 17th June 9.00am

Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Salary: £61,034 per annum 

Flexible location/Home Working with regular travel 

Closing date: Sunday 9th June 2024 at 11.30pm.

Interviews: First interview w/c18 June online with shortlisted candidates invited to a second interview w/c 24 June in Birmingham.

Are you a senior leader and people manager in the not for profit sector looking for your next move? Do you have a strong understanding of the of the challenges faced by homeless individuals and families? If you have a track record of successfully managing multiple services and contracts, then consider moving to Shelter as Head of Community Services and you could soon be making a real difference to people affected by the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Community Services deliver crucial advice and support needed by individuals, families and communities impacted by the housing emergency, sharing knowledge to assert their housing rights and using the evidence gathered to push for systemic change. The team are based in our 11 hubs around England, and each is overseen by a Strategic Lead. They will report directly to you and the other Head of Community Services.

We work collaboratively with the wider Services team who deliver digital advice via our Telephone and Online Advice Services, as well as second tier advice for professionals, Legal Services, Lived Experience Insight and Quality, Compliance and Planning to ensure contract compliance and support.

The Services directorate has c600 staff and volunteers, operating from multiple locations throughout England.

About the role

An instrumental leadership role which will drive the positive change we need to end the housing emergency. You will support, inspire and motivate Hub teams, to successfully deliver homelessness and housing services through multiple funding streams.  Working closely with partners and stakeholders to achieve our strategic goals.  We need to shift the power dynamic, so you will make sure that the voices of people living with the housing emergency are at the heart of our work. Representing Shelter and your local areas, you will influence practice and culture, leading campaigns for change in housing.

About you

A senior leader and people manager, preferably in the homelessness and housing sector.  You will have demonstrable experience of service delivery across a range of locations, as well as managing multiple contracts and budgets. You have a strong understanding of the challenges faced by homeless individuals and families, with the expertise to use evidence and insight to influence and create change. With a strong track record of leading successful strategic change, you will be able to communicate effectively, negotiate and collaborate to achieve goals.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).

We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.

You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.  

You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.

You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.

Please read the Recruitment Pack before applying for this role.

The deadline for applying for this role is 12pm on Monday 10 June 2024.

 28hrs per week

£31,686.4 per annum pro rata (Hybrid) (FTE £39,608)

£28,806.4 per annum pro rata (Home Based) (FTE £36,008)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone to develop and manage a portfolio of trusts, foundations and grant makers with the capacity to give 5 and 6 figure grants to fund our work across the UK.
• Someone who can research and write compelling and creative applications for a range of projects, such as our support services in units/wards based in hospitals across the UK.
• Someone who has experience in developing and implementing effective stewardship plans to build strong and long-term high value relationships.
• Someone who can work collaboratively with multiple teams to ensure efficient and effective information gathering to write insightful impact reports for funders.

How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates: Applications by end of day 17th June, 1st Stage Interviews wc 24th June online and 2nd Stage Interviews wc 1st July potentially in person at our offices in London.

Compliance statements:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please refer to our privacy policy on our website. 

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR team. 

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

We are seeking an Assistant HR Business Partner will primarily be supporting managers via a business partnering approach. The Assistant HR Business Partner will support with the delivery of an efficient and highly effective HR function. The post holder will work closely with managers on a range of HR functions. You will need:

• Effective communication and interpersonal skills
• A CIPD Level 7 qualification
• Extraordinary attention to detail
• Good experience in managing complex employee relations cases.

Continuation of NHS Pension Scheme is available.

We offer 27 days holiday plus public holidays with an increase with service and an excellent pension scheme.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the apply button.

Closing date: 23 June 2024.

Applicants are subject to a standard DBS (previously CRB).

The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care services. We are seeking a VCSE Brokerage Manager to lead the development of a Brokerage Framework, which will provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach VCSE organisations.

About Us

The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.  

The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is for it to be a new process by which grants and opportunities can be distributed to the sector. 

This is a really exciting time to join the Alliance and deliver a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire.

The Role

The VCSE Brokerage Manager’s role is to lead on the further development, piloting, and preparation for launch of the Brokerage Framework. The role will work closely with colleagues across the VCSE Alliance and the health and social care system. Ensuring that diverse VCSE organisations, from micro to large scale and that serve communities of interest, of place and of practice are included and enabled in the brokerage framework will be crucial to the success of this role. 

About You

You are an organised and proactive individual with a successful track record in project management and partnership working. Your skills include: 

• Strong organisational and time management skills 

• ability to prioritise tasks and deliver / produce work under pressure and to deadlines. 

• Excellent interpersonal skills including the ability to communicate effectively with people from a wide range of backgrounds and roles.  

• Excellent self-motivation and the ability to self-start and use initiative.  

The Details

• Location: Bristol, United Kingdon (Hybrid)

• Contract: 12 months, with potential for extension

• Salary: £41,500

• Hours: 37 hours per week. Candidates interested in part-time or job-share options are welcome to indicate this at the application stage  

Our approach 

We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include: 

• Flexible working – we encourage people to put in flexible working requests where this supports your needs; including caring duties, long-term health conditions or wellbeing.

• Hybrid working – 60% in the office or community venues and 40% work from home is typical for full-time staff. 

• A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from face-to-face. We also have weekly team ‘wellbeing’ lunches to bring people together.  

• We don’t book any group meetings before 10am or after 4pm as we anticipate working around different people’s flexible needs and we don’t want you to miss out if you need a late start or an early finish. 

• We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.

• We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose. 

Role Overview:​

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• Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises. ​

• Engage in one-on-one and outreach meetings to better support community needs. ​

• Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding. ​

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Key Responsibilities:​

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• Develop and oversee the implementation of detailed work plans for the development and funding advice service. ​

• Assist VCS organisations with monitoring, reviewing, and evaluating their impact. ​

• Provide guidance on funding streams, review proposals, and offer feedback. ​

• Advise on legal structures, policies, and charity registration processes. ​

• Planned and delivered training programs in collaboration with EHCVS staff or external trainers. ​

• Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies. ​

For more information see our recruitment pack 

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Work closely with the Chief Executive and team to maintain effective financial and IT administrative systems.

• Ensure smooth management of financial and IT systems, policies, and procedures.
• Consult with the Board, generally the Treasurer on financial matters and oversee external suppliers.
• Ideal candidates will be qualified or have at least five years' experience in account management, with knowledge of QuickBooks as a plus and experienced in overseeing IT systems and process.

Home-based or High Wycombe

Part-time, minimum 30 hours per week (full-time considered)

Looking for a fresh challenge where your faith, passion and experience contributes to making a real difference to the lives of people and communities living in the Middle East?

In 2024, Embrace the Middle East celebrates 170 years of close partnership and relationship with local Christians who, through their churches and local civil society organisations, are serving some of the most marginalised and excluded communities in the Middle East. Ours is a vision of faith, hope and love in action: where there is a need for refuge, a home however temporary, for education, for safeguarding, for economic empowerment, for justice and human rights – we, with our partners, want to respond. We do this by building strong and lasting partnerships, nurtured by mutual respect and a shared commitment to excellence.

Walking and working alongside our partners, you will strengthen, develop, and manage relationships with a varied portfolio of local partner organisations, churches, and local stakeholders to deliver high-impact programmes to benefit communities in need of assistance - helping them to realise their God-given potential.  Sharing their compassion for Christ, you will work strategically with Partners to support their proposal development and delivery of high-impact, locally-owned projects.  You will be responsible for grant management, ensuring organisational governance and controls provide accountability both locally and internationally, including safeguarding practise.

We are looking for someone to join us in strengthening relationships with our broad base of local Christian partner organisations carrying out Gospel inspired work in the region.  Who can bring experience of managing, monitoring and evaluation of locally-owned programmes, to support the development of high-impact projects.  Has an understanding and awareness of the context, dynamics, and challenges of working in the Middle East. Alongside the skills and ability to identify compelling messages from partnership communications to gain support, through prayer, donations and support for our advocacy work. 

Suitable candidates will be:

• Educated to degree level equivalent.
• Highly collaborative, team player prepared to contribute to the overall success of the organisation.
• Inspired by the witness of Christians in the Middle East and passionate about changing the lives of people living in grinding poverty, injustice, disability, trauma and displacement caused by conflict, and other challenges.
• Willing to carry out overseas travel to the region 3-4 times a year.
• Have a sympathy with Embrace’s Christian inspired values, vision and ready with compassion and commitment to serve and work to support Embrace’s Christian mission.
• Advanced or intermediate Arabic would be advantageous.
• Because of the essential Christian context of the role, it is subject to an occupational requirement under the Equality Act that the post-holder be a practising Christian.

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexi-time and home-working arrangements.
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 30 days, including 8 bank holidays – increasing to 31 days after 5 years' service and 32 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary.
• Access to retail discount portal.
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees.
• Commitment to staff health & wellbeing.

How to apply

To apply for this role, kindly send through a completed online application form, via our website and attach a copy of your CV.

Closing date for applications: Monday 12 June 2024. 

We aim to contact all suitable candidates either before or shortly after the closing date for applications.

Embrace the Middle East is an equal opportunities employer.  Recruitment and selection procedures reflect our commitment to child protection.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Thank you for your interest in Embrace the Middle East.

As a Proramme Manager you will be responsible for managing a portfolio of Leap’s funded and paid-for programmes. This includes planning and overseeing delivery, coordination with referral partners and managing programme budgets. You will need work with colleagues across the organisation to ensure all organisational needs around impact, evaluation, case studies and other communications are met. 

Taking the lead role in all aspects of the project planning to ensure effective delivery of the project as well as supporting  Leap’s trainers to deliver the programme and ensure that any learning from delivery is shared.

Working with Leap's management team you will ensure successful relationships with funders and reporting requirements are met. 

Welcome to Retail with a difference.

Please note this is a field-based role covering the Surrey and Middlesex areas.

What if every sale you made, every display you created, every customer you enticed in, made a difference to someone’s life? And to your local community? Here at a Princess Alice shop, it does. 

We are a quality retailer with care at our core. Every sale you make, makes a world of difference to the patients we support – and their families and friends. We are on over 40 high streets, turning takings directly into outstanding care. Care you make possible, and can take pride in. 

As an Area Manager, you are our Ambassador on the high street, and we never forget that. We are big enough to support you with professional distribution, campaigns and training, yet small enough for you to see the real impact your work has. Locally. In our Hospice. Every day, our Customers know us, value the quality of our offer and are proud of turning their purchases into priceless care.

About the role: 

As an Area Manager, you’ll lead and support shop teams across your designated area, made up of paid and voluntary staff. You will take full accountability for the profit of a mixed portfolio of shops in the Surrey and Middlesex area; this accountability extends to all income streams and controllable shop expenses. You will also be instrumental in developing and delivering, through your shop teams, high levels of supporter experience through well-presented shops and excellent supporter service. You’ll work closely with the Head of Retail and other Hospice colleagues in the day to day running of the business and contribute to all future development. 

This is a full time, field-based role. You will have an office base but the majority of the working week will be spent in shops with a need to travel daily between your shops. You’ll need to hold a current driving license (maximum 6 penalty points). The role also includes working ad hoc weekends, as needs of the business require.

About You: 

This position would ideally suit an experienced Area Manager, with a background in charity. However, we welcome applications form Area Managers with a solid background and transferable skills from the retail industry.

With proven people management experience, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in IT skills.

You will be self-motivated, able to handle conflict, problem solve and develop working relationships at all levels. Additionally, you will be extremely well organised, flexible and able to manage several tasks simultaneously.

As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
• Training support and development opportunities 
• Employee Assistance Programme – promoting staff wellbeing 
• Access to blue light card discount 
• Access to Pension Scheme 
• 25% discount in our shops

If you are a dynamic and organised person and you feel you have the skills and experience for the role, we would love to hear from you!

Discover a career where retail means more. The difference is You. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Role: Finance Manager-Full time 37.5hrs per week (part time considered)

Salary: circa £34,000-£38,000 FTE per annum/pro rata (negotiable)

Work base: Howdon Community Hub (flexible working arrangements will be considered)

Accountability: Chief Executive Officer

The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the post-holder will be as positive and flexible as possible as the role develops.

Role Information

The Finance Manager is a key strategic role within the organization and will be part of the Senior Leadership Team.  The post holder will work at a strategic level and attend and be answerable to the Board of Trustees in the areas of Finance, Compliance and Risk and undertake the position of GDPR lead on behalf of the organization working within the wider Senior Leadership Team that includes a CEO, Business Development Manager, Training and Development Manager and Operations Manager.

As Family Gateway enters into year 2 of its 3-year strategic plan, this is an exciting time in which the Board of Trustees, Senior Leadership team, staff and volunteers will shape the future of service delivery for the community that it serves in Howdon and Wallsend and as it reaches beyond and across the North East with its Barefoot Professional Model of service delivery with steady growth in mind.  The post holder therefore will be required to have a good understanding of the political and funding landscape and be able to form good stakeholder relationships.

The post holder will manage a small core staff team and will oversee the day-to-day financial operations within the company, including Payroll, Debtors, Creditors, and Banking. The post holder will be responsible for Budgets, Management Accounts, Taxation, and all income streams including Grant Funding. In addition, the postholder will ensure all statutory and regulatory requirements are met, Companies House and the Charity Commission. The post holder will also be the key contact for auditing, and other financial needs as necessary and will track the company’s financial status and performance to identify areas for potential improvement. 

The post holder will also seek out methods for minimizing financial risk to the company and research and analyze financial reports and market trends.  The post holder will also be responsible for the management of Family Gateways assets, IT and quality assurance systems and will ensure Family Gateway is complaint in all areas of risk, governance and business.

Key Accountabilities:

• To be responsible for the oversight of all Financial Services including risk management systems and processes within Family Gateway reporting directly to the CEO.

• The post holder will stay up to date with technological advances and accounting software to be used for financial purposes and oversee all IT and data functions within the organization

• Establish and maintain financial policies and procedures for the company

• Understand and adhere to Statutory and Regulatory financial regulations and legislation, including Companies House and The Charity Commissioners.

• To oversee the day-to-day management of the organizational risk register ensuring it is up to date and prepared for sub committee

• To write and/or contribute to the writing of tenders and grant applications and where appropriate collate information to aid the reporting requirements of funders

• To manage a small core function team as directed by the CEO providing regular supervision, performance management and annual appraisals.

• Be responsible for the maintenance and management of the Contracts Database ensuring all information is uploaded or removed as appropriate and that regular monitoring of this information provides information to the CEO and other managers in order to inform sound project management delivering projects to scale, to time and within budget

• To work in partnership with operations staff and The Senior Leadership Team (SLT) supporting the maintenance of an effective IT and CRM system which in turn will measure project data and produce KPI’s.

• Liaise with IT provider to ensure Cyber Security integrity measures are in place and working effectively. Control and Monitor IT access via Role Permissions and Passwords.

• To Control and Monitor as the GDPR Lead for the organization, keeping up to date with ICO registration and guidance and overseeing a robust Data Breach Register, ensuring all staff are trained annually in line with company policy

• Produce accurate and timely financial management information on a monthly basis to support decision-making and to present information to the Board of Trustees, attending Board meetings as required

• Establish and maintain appropriate, robust and secure financial recording processes for purchasing and payment of items and management of petty cash, including Cash Floats, Fixed Asset Register, Banking, and Taxation including VAT.

• To produce and prepare annual budgets and cost scenarios for the Board of Trustees, CEO and SLT and to host monthly finance reviews with SLT

• To ensure timely payroll data is prepared, checked and processed prior to submission to third party provider and thereafter import to Finance system via journal entry. To oversee appropriate pension and insurance provision is in place on behalf of the company and that legal compliance is followed.

• Prepare ad hoc financial and activity information to support new project development plans as required

• To engage fully in management meetings, supervision and appraisals

• Demonstrate professionalism, tenacity and empathy in their work

• To undertake any reasonable task as requested in line with the senior nature of this role

• Adhere to and work demonstrating Family Gateway values and support development of the Barefoot Professional Model.

This post is subject to a 6-month probationary period, an enhanced DBS check, two satisfactory references, proof of eligibility to work in the UK.

Employment benefits

· Generous AL policy with 25 days

· 1 days Birthday leave

· 1 days additional leave at Christmas (specified)

· 2 health and wellbeing leave days per year

· All Bank holidiays

· 1hr paid each week for wellbeing activities based in and around the Howdon Hub

· Stuck not sick policy

· Two paid wellbeing breaks a day for all staff

· Free secure car parking on site

· Community café on site

· Use of our community gym

· Generous sick leave 

· Employee Assistance Program-confidential 24hrs advice and support, access for both yourself and your family members, access to 6 sessions of counselling(non contractual)

· Cycle to Work scheme

· 4% employer contributory pension scheme

· Regular Supervision and Annual Appriasal with personal and professional development opportunities

· Additional holiday purchase scheme (up to 5 days per year, non contractual)

· Flexible working arrangements

· Emergency loan of up to £500 per year

Closing date: 5pm 28th June 2024

Inteview date: 17th July 2024