Digital Supporter Engagement Manager Jobs
Summary
Diabetes UK has witnessed a significant change in how we engage with people living with and at risk of diabetes. We are expanding our team to more effectively reach out to, engage and support more people to live well with all types of diabetes using our online platforms, and ultimately to achieve our vision of a world where diabetes can do no harm.
As Digital Engagement Officer, you will work closely with the Communications Manager, and the wider team, to support the development and delivery of an effective local digital engagement plan, building meaningful engagement journeys and fostering long term relationships with the diabetes community. Through agreed targeted plans, you will help to increase our reach, profile, reputation and influence, using online platforms to engage with people affected by diabetes and the wider public. You will promote the work of Diabetes UK, raise awareness of diabetes among the public and providers of healthcare service/system, support people living with diabetes and influence improvements in services for people with diabetes.
This is a fantastic opportunity to help us grow our digital engagement and maximise our impact in local communities, to help drive improvements in care and support people to live better and more confident lives with diabetes.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview dates: 13 June 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As Digital Engagement Officer you will use your considerable experience to contribute to the development and delivery of a strategic local digital engagement plan to support team and organisational objectives. You will develop and deliver proactive communications to raise the profile of Diabetes UK in a geographically defined area using various social media channels. You will work collaboratively with other Regional, National and wider organisation colleagues to share best practice and agree effective ways to digitally communicate and mobilise stakeholders from all communities, incorporating key messages across the UK. You will build and maintain digital engagement with existing and new stakeholders, to inform and strengthen Diabetes UK's social media and online activity and overall profile.
Ideal Candidate
As Digital Engagement Officer you will have a strong track record in digital engagement. You should be able to demonstrate understanding of the reputational, legal, GDPR, consent and safeguarding risks involved with media relations and social media and be able to mitigate against these. You should have experience of motivating and supporting others to deliver digital and social media communications and be familiar with online content management systems. Knowledge and experience of carrying out communications projects and plans across a variety of digital platforms, including websites and social media, is essential along with the ability to maintain, review and improve online information and resources.
This is role is based within the south west and south central region, allows for hybrid working and is connected to the regional office in Taunton, Somerset. The person must therefore be based within this region.
MK SNAP is an award-winning charity based in Walnut Tree Milton Keynes and supports people with Learning Disabilities from the region in our state-of-the-art Education & Training Centre. We pride ourselves on being a progressive and professional organisation that values its people and you can be sure that your professional development and leadership skills will be at the forefront of your working experience.
As the Events and Community Fundraising Manager, you will play a central role in developing and implementing MK SNAP’s marketing strategies, with a primary focus on events and community fundraising initiatives. You will be responsible for creating engaging campaigns that raise awareness, drive participation, and generate support for MK SNAP. The role requires a strategic thinker who can effectively utilise the full marketing mix to achieve our aim of providing an exemplary education setting for our learners.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Retail Sales Manager to join our Retail Fundraising Team. This role will require the successful candidate to work with the Head of Retail, the Retail Sales Manager and be responsible for supporting the development and delivery of a retail strategy, as well as agreed income and expenditure budgets for the charity’s retail operations.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
The post holder will line manage the charity’s Shop Managers, supporting them to achieve agreed income targets. Working with colleagues, this role will also be responsible for proposing and then implementing new business initiatives, such as pop-up opportunities, niche offers and promoting online sales within the team as well as monitoring expenditure in line with budget expectations.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
This role is only open to candidates who have Right to Work in the UK.
The client requests no contact from agencies or media sales.
£42,000 per annum
Fixed term – 12 months
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a better place for every child.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Account Manager in the Creative Team.
The mission of the Creative team is to collaboratively plan, produce and deliver creative content across editorial, design, video and photography, that results in greater income, influence, and the growth of the UNICEF brand in the UK.
As an Account Manager, you will work with teams across the organisation to collaborate on creative briefs and develop creative project management best practices, tools and documents to facilitate efficient workflow on the creative processes. You will also represent the UNICEF brand and the Creative team’s skills, processes, and ways of working to the rest of the organisation.
We are looking for someone with expert account management skills, who is adept at collaborating with commissioning teams to produce effective creative briefs to deliver to the organisation’s strategic objectives.
Act now and visit the website via the apply button to apply online.
Closing date: Thursday, 23rd May 2024.
Interview date: Thursday, 13th June 2024 (via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Salary: £50-56,000 per annum
Location: Woking, Surrey – hybrid working (ideally once a week or equivalent per month in the Woking office) or remote working can be discussed. There will be some occasional travel to Europe with this role.
Contract: Permanent, full-time hours (40 per week - some flexibility available e.g. 0.8 FTE).
Note:
- For non-UK nationals, applicants will need to have a valid UK work permit and for all, a residency in England.
- However, there is also flexibility to be based in the WWF International Hub in Zeist, the Netherlands, for applicants with a valid EU permit.
WWF, the largest conservation organisation in the world, is seeking a Digital Fundraising Manager to manage and oversee the expansion of their online fundraising and to achieve acquisition and retention income growth targets.
WWF is an independent conservation organisation, striving to sustain the natural world for the benefit of people and wildlife. From individuals and communities to business and government, they are part of a growing coalition calling on world leaders to set nature on the path to recovery by 2030. Together, they aim to protect and restore natural habitats, stop the mass extinction of wildlife, and make the way we produce and consume sustainable.
The Digital Fundraising Manager for WWF International will work to deliver effective digital strategies and techniques across selected markets, with the ultimate aim of maximising short and long term income (primarily unrestricted). The post-holder will create and implement online donor acquisition and retention strategies, as well as develop a diverse portfolio of fundraising products for WWF International. The role is also responsible for providing vision and leadership for WWF International in the fast-moving area of digital fundraising.
This is an exciting time to be joining the team. WWF International is aiming to strengthen its digital fundraising capacity by optimising the current technical infrastructure (contact management tool, mass engagement tool, etc) and develop a strong online donor experience to acquire and retain donors in selected WWF International markets.
The ideal candidate will have significant levels of experience in the field of digital fundraising and of using digital to drive supporter action online and offline. This should include experience of designing, planning and delivering successful digital activities, such as designing and optimising the donor journey, SEM/SEO/SMO, social media (paid social) and/or digital advertising campaigns (paid search, Google grants) that generate incremental income. In terms of skills, you will need to be creative, entrepreneurial, be able to think strategically, design effective data-based action plans, and possess excellent project management skills. Finally, alongside strong interpersonal and collaboration skills, you will be proactive and results-driven with a ‘can do’ attitude to work.
CLOSING DATE: 9.00am BST, Monday 27th May.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
As a result of an internal promotion, we are excited to share this brilliant opportunity. We are looking for someone to join our dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.
About the role
Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable, and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.
Location: London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
As a key member of the fundraising team, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.
About you
To be successful in this role you will have:
- An understanding of what it takes to provide excellent service to supporters and/or customers
- Ability to organise your workload and maintain a high level of output and accuracy even during busier times
- Strong critical thinking and problem-solving skills
- Empathy and social intelligence including willingness to work closely with colleagues to achieve shared goals
- Flexibility and ability to adapt quickly to changing priorities
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 15th May at 23:59
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
We're seeking a talented and motivated Campaigns and Marketing Manager to lead and execute innovative marketing campaigns and strategies aimed at increasing awareness, engagement, and support for Southampton Hospitals Charity. This role will involve developing and implementing compelling campaigns across various channels to drive donations, event participation, and community involvement.
About the Charity
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton NHS Foundation Trust by providing vital funding for innovative projects, state-of-the-art equipment, and cutting-edge research. Our work is made possible through the generosity of individuals, businesses, and community groups who share our vision of exceptional healthcare.
Main Responsibilities:
Campaign Development and Management:
- Lead the development and execution of integrated marketing campaigns that align with the Charity's objectives and resonate with our target audience.
- Conduct thorough research to understand audience demographics, preferences, and behaviors.
- Collaborate with internal stakeholders to identify key messages and stories.
- Develop creative concepts, visuals, and messaging.
- Oversee the production of marketing materials.
- Evaluate campaign performance and effectiveness, identifying areas for improvement and optimisation
Digital Marketing and Content Creation:
- Develop and implement digital marketing strategies across various platforms, including social media, email marketing, website, and digital advertising, to maximise reach and engagement.
- Design and execute email marketing and donor campaigns.
- Optimise website content and user experience.
- Implement digital advertising campaigns across platforms.
- Generate compelling stories, testimonials, and case studies.
- Develop multimedia content and write persuasive copy for marketing materials, fundraising appeals, event promotions, and donor communications.
Brand Management, Data Analysis, and Reporting:
- Develop and maintain brand guidelines, ensuring consistency in messaging, tone, and visual identity across all channels and materials.
- Monitor brand mentions and sentiment online.
- Conduct periodic brand audits.
- Champion the Charity's brand values and mission.
- Set up tracking mechanisms and analytics tools to monitor campaign performance.
- Analyse data to assess campaign effectiveness and audience engagement.
- Prepare regular reports and dashboards summarising campaign results, trends, and insights for internal stakeholders.
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages and should include a summary of your reasons for applying for the position. You should also include details of how your skills and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
We are looking to recruit an experienced Fundraising manager to take on the well established fundraising of our organisation and further drive the growth of our donations and income base. The role will manage our communications, website and social media channels increasing engagement with key audience groups.
The successful candidate will be motivated, creative, highly organised and a confident and effective communicator and strong team player.
The Welcome Centre is an independent charity providing crisis support in Huddersfield, West Yorkshire. We run a large food bank operation providing practical support. We also have an in-house Advice, Guidance & Support team who work with the people accessing our food bank to help improve their longer term circumstances. Each year we support thousands of people in crisis in our community. As Fundraising Manager, you will play a vital role in ensuring we can provide the resources required.
We have a small staff team working across two sites in Huddersfield, supported by more than 100 volunteers. We rely on the generosity of our community and partners to support our work.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Ygam is an award-winning charity whose vision is to ensure that every child and young person is resilient to, and safeguarded against, gaming and gambling harms. Our Mission is to prevent children and young people from experiencing gaming and gambling harms through awareness raising, education and research. As we embark upon an exciting new three-year strategy, this is a fantastic opportunity to play an active part in shaping the future of Ygam.
Who we're looking for:
We are seeking a passionate and motivated stakeholder engagement specialist to work across our portfolio of programmes. The ideal candidate will be confident in building relationships with diverse stakeholders, particularly across the Education, Health and Social Care or Youth sectors, promoting our work and recruiting delegates to Ygam workshops. Outstanding communication skills, a strategic mindset and the ability to develop and implement engagement plans and projects are essential. Public speaking or training delivery experience would be beneficial.
Main roles & responsibilities:
You will be responsible for stakeholder engagement across Ygam’s portfolio of programmes. You will develop long lasting relationships with schools, colleges and children’s services, promoting Ygam’s work and recruiting delegates to our workshops.
You will work across the programme team, developing relationships throughout the UK, training professionals to understand the impact and risks of gaming and gambling. You will also be responsible for promoting and marketing the work of Ygam at conferences and events.
You may, on occasion be required to arrange and deliver our City & Guilds assured workshops, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.
The client requests no contact from agencies or media sales.
What you do
Main purpose of post
This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work. It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions. You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.
You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire.
This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.
Key Responsibilities
· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.
· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.
· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.
· To create new individual giving income opportunities, including introducing a charity lottery.
· Review and evaluate campaigns against income and impact success factors and implement improvements.
· Maximise all gift aid opportunities within the agreed audiences.
· Be responsible for an income target of a minimum of £300,000 per annum.
· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.
· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.
Utilise digital methods and platforms for new donor acquisition
· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.
· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.
· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).
· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.
· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.
· Ability and willingness to travel throughout the region to attend charity fundraising events.
· Able to work flexibly, including occasionally working in the evenings and at weekends.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team
· You will have excellent communication skills (both written and oral)
· Able to manage your own workload and priorities to agreed deadlines
· Participate in and contribute to team meetings
· Co-operate and liaise with colleagues, working in a professional manner at all times
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity
The client requests no contact from agencies or media sales.
About the job
Salary: Circa £38,000 per year
Hours: 37 hours per week
Coastline are committed to enhancing the lives of our customers and communities. As a Community Engagement Manager, you will play a pivotal role in achieving this mission.
As the Community Engagement Manager, you will lead the Community Investment Team, ensuring that our customers remain at the heart of everything we do. The Community Engagement Manager plays a crucial role in meeting or exceeding the requirements of the Consumer Standards. You will lead the way to engage with our customers, encourage innovation and help to continuously improve our services, to provide a range of wider services beyond traditional landlord responsibilities.
We are looking for someone who:
- Is innovative and solutions focused, seeking and implementing opportunities to improve;
- Can make things possible and inspire success;
- Has significant skills and experience of partnership working with a proven track record of negotiating agreements, building effective partnerships and successful community projects;
- Has significant understanding of customer engagement practices and law relating to tenant empowerment in social housing;
- Has detailed knowledge of tools and techniques for dealing with challenging behaviours;
- Possesses good analytical skills demonstrable experience of utilising data and feedback to improve service delivery ;
- Can attend evening and weekend events.
As with any role at Coastline, we are always on the lookout for people who can demonstrate behaviours that align with our values.
A full driving licence and a satisfactory basic DBS check are essential for this role.
If you are interested in applying for this role, please submit your CV and Covering letter detailing your relevant skills and experience.
Anticipated closing date: 13 May 2024
Anticipated interview date: 22 May 2024
Please note we may opt to close this vacancy earlier if we have a large response to the advert, so we would encourage you to get any application in as swiftly as possible to avoid disappointment.
What can Coastline offer you
If you’re looking to make a difference in a progressive, forward-thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you.
Here are just a few of the fantastic benefits we offer to our people:
- 33 days holiday including Bank Holidays
- Continuous training and development opportunities
- Option to purchase additional annual leave
- Defined Contribution pension scheme, we will match your contributions up to 8.3%
- Living Pension and Real Living Wage employer
- Healthcare cashback plan, including dental & eyecare
- Health and wellbeing program, including access to EAP, Thrive Mental Wellbeing app and company sick pay after 1 years’ service
- Cycle to work scheme
- Tonnes of discounts on everything from supermarket shops, to holidays and more
About Coastline
Coastline Housing is a charitable social landlord serving Cornwall.
Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall.
That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own.
Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to lead and develop the Supporter Relations Team to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters.
This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system. They will also maintain positive working relationships with all internal and external stakeholders, and contribute to continuous improvement both within the team and the wider organisation.
Interviews expected to take place on Monday 3rd June.
The client requests no contact from agencies or media sales.