Operations And Development Coordinator Jobs

Neighbourhood Watch is the largest volunteer led crime prevention and community development charity in the UK. We are expanding our small paid Central Support Team as we have increased our funding through grants and sponsorship. The Project Coordinator role offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change in communities. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and community focused world.

The Project Coordinator role is responsible for the smooth running of our projects and programmes. Working closely with our Heads of Department, the Chief Executive and our Administrator, ensuring that our projects are delivered to a high standard, and that our partners have a positive experience working with us.

We’re on the lookout for a passionate and organised coordinator to help shape and deliver our programme of events and engagement activities to our 27,000-strong student body.

As someone passionate about enriching the lives of students, you will have experience in planning and coordinating impactful events and will support the wider team to deliver a calendar of events and student engagement opportunities at JMSU, ensuring that all activities are relevant to our audience.

You’ll be crucial to the development and implementation of an effective events and engagement programme, devising an exciting range of events and activities that will help the students’ union meet membership and commercial targets whilst ensuring a consistently excellent experience for our students.

Armed with bags of enthusiasm, and excellent interpersonal and organisational skills, you will be involved in all areas of event planning and management, from start to finish, playing a central role in ensuring the success of the department and the wider organisation.

Applications will close at Midnight on Sunday 16 June 2024

Interview Dates:  Wednesday 10th July and Thursday 11th July 2024

To find out more about this role, working for JMSU and to apply, please visit the our website. 

About JMSU

It’s our ob is to make sure our 27,000 students get the most out of their University experience.  We put our students at the heart of everything we do – whether it’s planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.

We’re a small but mighty team and we are growing so, if you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you. 

Taking Action on Inclusion  

At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to confidently be themselves and feel they belong.  

We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds.  We particularly encourage applications from LBGTQ+, and Global Majority candidates who are under-represented within our core staff team.

You can read more about our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.

Don’t meet every single requirement? 

If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.

We have some great staff benefits 

• Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes’ walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open plan office offers good space, staff chat and city views (and our biscuit tin is regularly topped up, too) 

• We’re hybrid, baby: Enjoy the best of both worlds - mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days annual leave (plus public holidays) and enjoy regular breaks
• ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flex appeal: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Parent perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes, too
• Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Totum, Unidays, Discounts for Teachers and others
• Wellbeing and sickness covered: We offer an Employee Assistance Programme and sick pay scheme to help take the extra stress out of sickness absence
• Nest Pension Scheme

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. Our Legal Access Department in the UK, provides access to critical legal representation for people seeking asylum and, more than this, supports people through the hostility and difficulty of claiming asylum.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions. 

All of Care4Calais’ operations are supported by a small, dedicated team of staff who supervise large volunteer teams to provide much needed support to communities seeking asylum and on the move in the UK and France. 

About the role: 

Care4Calais are recruiting two Operations Coordinators to support their French operations. 

The aim of the Operations Coordinator role is to support the Care4Calais’ French operations to continue to deliver vital humanitarian NFI (non food item) distributions and essential services. We distribute 6 days a week and provide daily services which include  phone charging sessions, access to hairdressing, bike repair and sewing equipment, activities such as games and language lessons as well as information sharing and refreshments to communities living in northern France. Whilst this is a challenging position you will be given a thorough induction and work alongside experienced team members. 

The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, strong team player and excels working within a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.

You will be expected to demonstrate excellent judgement, initiative, integrity and strong interpersonal skills, and the ability to communicate to a diverse group of people. You will be part of Care4Calais’ core team in France and will report directly to the Head of Field Operations in France. 

This is a fantastic opportunity to join a highly-committed team of game changers dedicated to improving the lives of refugees.

Your responsibilities will include: 

• Providing core operations support for Care4Calais’ operations in northern France 

• Supporting a team of logistics and purchasing specialists to manage new and second hand clothing stock and feed into operational planning for field activities.

• Managing and delivering Care4Calais’ NFI aid distributions and service provision with people on the move at the French/British border

• Managing and supporting teams of up to 40 volunteers each day to provide daily services in Calais and Dunkirk. Including leading daily briefings and health and safety training. 

• Supporting the smooth running of a warehouse and donation storage facility. 

• Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations. 

• Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.

 Essential Skills and Experience: 

• 1 - 2 years experience working in an humanitarian context, for a human rights organisation or with people from refugee and asylum seeking backgrounds;

• Professional or voluntary experience of working on projects concerning risk management, health and safety, safeguarding and compliance. 

• Self-motivated and used to managing multiple priorities to meet deadlines;

• Able to build positive relationships with a range of stakeholders including those from displaced communities;

• Good decision-making and negotiation skills;

• Excellent verbal and written communication skills;

• Experience working with displaced people or communities on the move, ideally with NFI distribution experience

• Experience leading and managing volunteer teams from varied backgrounds 

• Experience managing warehouse or storage spaces and/or complex logistical and purchasing projects. 

• Excellent written and spoken proficiency in English and at least a B2 level of French proficiency. 

• Strong digital literacy, including ability to work on Google Workspace and Office 365;

• Full clean driving licence and experience or willingness to drive vans

Desirable Skills and Experience:

• Experience working with teams from different cultural backgrounds;

• Baccalauréat, A Level or equivalent academic qualification

• Experience delivering mass distributions of NFI or other aid items in an humanitarian context. 

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.

The successful applicant will be provided with the induction and training needed for them to succeed in the role. 

Applying for the role: 

Care4Calais is recruiting for two Operations Coordinators, please see details below for how to apply for this role. 

Please submit a cover letter explaining why you are suitable for this role and how your previous experience meets the role requirements, alongside a CV in English. Please note we will only accept applications that are accompanied by a cover letter. 

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so. 

We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the essential criteria for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us using the details in the Job Pack to set up an informal chat with our staff in Calais. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role. 

If you have any questions about this or need additional support with the application process for any reason, please contact us through the details provided in the Job Pack.

Please note, applicants must be France-based or be willing to relocate. Care4Calais is unable to sponsor two working visas to France, we are therefore looking for at least one candidate who would have the right to work in the EU or France. 

Closing date: Applications will close at 23:30 on 30 June 2024. 

We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date. 

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

The People Operations Team is a high-performing and professional team that supports and delivers transactional services across the organisation. Our goal is to provide excellent customer service to all employees and volunteers at Marie Curie - ensuring this is done with efficiency, effectiveness and with people at the heart of what we do.

The team are split across the UK and our People Operations Coordinators aim to provide personalised support to the respective regions through the resolution of queries and processing of the following:

• Onboarding of New Starters and Offboarding of Leavers.
• Changes for existing employees (working houses, secondments, promotions etc).
• Issuing of employee contracts and variation letters.
• Processing regulatory and compliance-related paperwork (e.g. Right to Work, background checks etc)
• Maintaining data accuracy and integrity across our HR information systems.
• Continual improvement and development of people processes.

Your role …

Salary: c£24,500 per annum depending on experience (+ £3,500 London Weighting if applicable)

Hours/Contract: Permanent - 35 hours per week

Based: Home Based - For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan HQ in Embassy Gardens

As our People Operations Coordinator you will provide an efficient, accurate, professional, and comprehensive service and support across our place-based regions. Having full ownership of the employee lifecycle across all our directorates, Business Services, Caring Services, Volunteering and Medical.

The role will undertake transactional activities for our full journey relating to our joiners, movers, and leavers to ensure our systems are accurate and updated within deadlines, executing comprehensive and effective processes to ensure an impactful employee experience.

This is an ideal career opportunity for individuals with experience in handling high-volume administrative activities, preferably in a large/complex/multi-site organisation. We're open to various industry experiences though a passion for Marie Cure's mission and purpose and an understanding of how the role of HR supports the wider strategic objectives of the Charity is key. We can support the obtainment of HR qualifications for anyone currently studying for or willing to work toward an HR qualification.

Additional Criteria for Success:

• Good level of IT literacy in Microsoft package apps.
• Demonstrable ability to answer first-line queries, owning problems to resolution and prioritising escalations appropriately.
• Excellent communication skills. Proven track record in providing first-class customer service to a diverse set of customers and stakeholders.
• Able to work to set SLAs and deadlines, prioritising, and structuring work accordingly.
• Continuous improvement mindset. Paying close attention to detail, accuracy, and completeness. Provides root cause analysis, learning from mistakes and can report on and implement solutions/interventions.
• Highly motivated and collaborative in your approach to working with others.

Application & Interview Process

• As part of your online application you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sun 23^rd June
• Interviews/assessment: w/c 1^st July

Please see the job description for details.

Benefits you'll LOVE:

• Flexible working (this role offers home working). We're happy to discuss flexible working at interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

The Head of Operations will oversee three warehouses in Bristol and one in Plymouth to coordinate the delivery of around 40 tonnes of surplus food each week to c400 front line organisations. The right person will combine a love of logistics, a passion for reducing food waste and leading multi-dimensional teams. In return, they will be part of an inclusive and friendly team in a small but fast-growing charity doing impactful and rewarding work.

           Strategic Development

• Develop and implement the operations strategy (consisting of warehouse, fleet, health & safety and compliance strategies)

• Drive innovation, efficiencies and improvements across operations to increase environmental and social impact while reducing costs where possible

• Align operational capacity with growth plans across surplus food volumes, volunteers, staff and our membership service, working closely with the Operations Leadership Team and the COO

• Prepare and report on operational metrics for the Senior Leadership Team and Board of Trustees

  Operational Management

• Ensure efficient setup and the ongoing operation of all warehouses including seasonal uplifts, remote and temporary operations

• Create and manage the operational budget, ensuring expenditure is at/below target

• Liaise with our food sourcing teams to make the best use of available food to meet the

  demands of members whilst seeking to minimise waste

• Efficiently manage all warehouse buildings, equipment, and vehicle compliance

• Provide operational guidance to strategic partner organisations supporting the charity

  to deliver the FareShare South West service

• Manage and support our Fleet Coordinator and hold ultimate responsibility for our fleet

  of vehicles and material handling equipment

  Health & Safety and Compliance

• Lead on charity-wide adherence to food safety and health & safety regulations, ensuring all teams are trained to the required standards

• Maintain compliance with internal FareShare South West policies, and the national charity FareShare UK policies, within which we operate

• Hold ultimate responsibility for the oversight of external audits and timely implementation of corrective actions, working closely with the Chief Operating Officer and Chief Executive Officer

  Workforce Development

• As a member of the Operations Leadership Team, support with internal policy development, operational restructures etc, as guided by the COO

• Balance staff rotas for safe and effective operations, including provision for seasonal fluctuations

• Manage recruitment, training and development of warehouse teams, including Health & Safety, wellbeing and welfare

• Lead on staff appraisals and probationary reviews across the Operations Team, ensuring alignment to the Strategic Plan and personal and professional development of the team

Head of Finance and Operations

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: Chief Executive Officer

Start date: 01/08/2024 or as soon as possible thereafter

Hours of work: Full-time, permanent.

Salary range: £55,000 - £60,000 FTE, depending on experience.

Purpose

This is an exciting and vital role performing a range of finance and governance tasks, working within the Senior Leadership Team of a leading mental health charity focused on supporting children and young people.

The Head of Finance and Operations (HFO) will be responsible for the successful management of the charity finances and operations, as well as making a leading contribution to the  charity’s strategic direction.  The role is responsible to the CEO, and activity oversight spans finance, HR, IT, and office management. The HFO is also responsible to the Trustees for the financial state of the charity and as Company Secretary. As a result, the HFO must working closely with the treasurer, members of the finance and investment committee, as well as the senior leadership team and our existing finance and operation colleagues.

We are looking for an highly motivated, efficient, diligent and confident finance professional with experience of managing a team. The role is varied and would suit a qualified accountant with experience of working collaboratively and compassionately with a range of colleagues to achieve organisational objectives. There will be opportunities to increase knowledge and the successful candidate could be supported to undertake further study.

Key responsibilities and duties

Strategy, modelling and leadership

• Lead the development and implementation of a comprehensive financial strategy supporting the organisation’s wider strategic plan.
• Provide guidance and leadership on short and long-term financial decisions.
• Develop and monitor the implementation of long-range financial plans with the CEO, Board of Trustees and the Finance and Investment committee, to support organisational sustainability and growth.
• Provide leadership (including line management of at least one member of staff) to our small but invaluable finance and operations team comprising our finance and operations manager, finance assistant, and our office and IT coordinator.

Financial and Operational Management

• Develop and implement financial strategies aligned with the organisation’s mission, vision and priorities.
• Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and supplier management.
• Provide strategic financial guidance to the CEO, the Senior Leadership Team and the Board of Trustees.
• Monitor financial performance, identify risks, and recommend corrective actions.
• Optimise and manage the Trust’s working capital and cash flow position.
• Maintain appropriate financial records and oversee the preparation of quarterly and annual reports and financial statements in accordance with UK accounting standards, Charity Commission and company law requirements.
• Ensure necessary insurances and contracts are in place and provide required liability and other coverages.
• Develop and manage strong and effective relationships with external auditors, the bank, the treasurer, and other key partners.
• Hold responsibility for all tax matters and compliance with HMRC requirements.

Resources, Risk Management and Compliance

• Overall leadership and accountability for IT, Digital and Business Systems infrastructure, including appropriate data protection requirements.
• Oversight of property matters for the team office, including responsibility for lease, insurance and legal matters.
• Overall leadership for the development and implementation of the risk matrix framework.

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, please contact us via our website or call us - number can be found on our website.

The deadline for applications is 12 noon on Monday 17th June 2024.

Please submit via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

You will hear back from us by Friday 21st June, if not before and should you be shortlisted, an interview will take place at our Newbury office on the afternoon of Tuesday 25th June and will involve a competency interview along with a short 10-minute presentation task relevant to the role.

We will provide details about the task at invitation to interview to allow candidates time to prepare.

Person Specification – Head of Finance and Operations

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• Proven experience at a senior level in a finance role with responsibility across the entire finance function.
• Significant leadership experience spanning Operations, HR and Finance
• Demonstrated aptitude for strategic thinking, planning and analysis.
• Commercial acumen spanning organisational planning, budgeting and using data an insight to drive change.
• Experience at a senior level as Company Secretary or equivalent.
• Excellent financial planning, annual budgeting and forecasting skills.

Desirable

• Knowledge and experience of the charity sector (e.g., management of restricted/ unrestricted funds, VAT partial exemption, Gift Aid, and the Charity SORP).
• Experience of Microsoft Dynamics Business Central.

Attainment

Essential

• Fully Qualified Accountant (CIMA, ACCA, ACA or equivalent)

Desirable

• Additional qualification in charity finance or leadership.

Personal attributes

Essential

• Commitment to embedding the values of equity, diversity and inclusion in everything that you do.
• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to listen and learn, as well as to lead.
• Capable of working as part of a team and autonomously.
• A commitment to working to meet the charity’s objectives.
• Ability to prioritise and work to deadlines.
• Ability to exercise discretion and good judgement in dealing with confidential matters.

Desirable

• Interest in and awareness of children and adolescent mental health issues

LMK (Let Me Know)
Programme Coordinator  

• 20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant

• £30,000 p.a. (pro-rated)

• Working from home, with occasional travel to London 

• Permanent contract

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London. 

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26. 

We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.

We have:

✔ A clear plan of who we want to target for our workshops over the next 3 years

✔ An engaged leadership team and Board of Trustees

✔ Evidenced outcomes, rich data/statistics and compelling case studies

✔ Diversity and strong social purpose

✔ A new organisational strategy that sets our vision from 2024-2027

✔ A new CRM system that has been built to support our ambitions

Job Purpose

The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces. 

Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery. 

Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy. 

Key responsibilities: 

• Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.

• Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.

• Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.

• Ensure LMK leaders have the information and resources required to deliver their workshop.

• Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants. 

• Work with our Head of Fundraising to track workshop delivery against funder commitments.

• Keep the CRM system data up to date in a timely way.

• Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested. 

• Share Leader evaluation feedback from workshops with Leaders.

• Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved. 

• Support the Programme Manager to organise LMK Leader Huddles and training events.

• Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

Person specification

• At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.

• Excellent communication and interpersonal skills, with an excellent track record of customer service.

• Proven ability to work well within a team.

• Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.

• Excellent organisational skills, with a keen attention to detail.

• Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.

• Excellent IT skills across core MS/Google packages, ideally with experience of CRM use

Safeguarding

This post is subject to a basic DBS check

In return for your dedication, we will offer you

✔ The opportunity to help prevent relationship abuse and domestic violence in young people

✔ A competitive salary

✔ Working from home

✔ A genuinely flexible working environment 

✔ Pension of 6%

✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role

✔ Employee Assistance Programme

✔ Wellbeing perks

✔ A diverse, bold and collaborative culture with two social meet-ups annually in London

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy 

People Operations Manager 

High Wycombe + Hybrid Working (2 days per week in the office, 3 days working from home) 

£55,000 + Excellent Benefits

Our client builds and maintains homes where people can thrive. In the People team, they create and maintain a working environment which supports their employees to do the same. Their team provides excellent services to their colleagues which enables them to attract, retain and develop colleagues with the knowledge, skills, values and behaviours we need as a business to deliver the stated vision the organisation's future. Their People practices are underpinned by robust policies and procedures which enable us to be an employer of choice for a diverse pool of talent.

As a senior leader in the People team, the People Operations Manager is responsible for all administrative aspects of the employee lifecycle, leading a team of experienced co-ordinators to deliver an excellent colleague experience. This includes HR systems, processes, and timely and accurate administrative and payroll processing, ensuring compliance with all legal and regulatory requirements as well as internal policy and best practice. The People Operations Manager works closely alongside the AD – People and business partners in building relationships across the organisation to understand wider business priorities and context and create people solutions to achieve the best organisational outcomes, whilst supporting the full employee lifecycle. 

What they are looking for: 

• A leader who is energised by collaboration and driving improvements in the employee experience, both digitally and in person. 

• An experienced systems administrator and process designer who can audit and review systems architecture and process design to further leverage systems to automate processes and drive self-service, helping us make the best use of our resources. 

• A degree / CIPD qualified HR professional with experience of operational and payroll management. 

• A strong manager who can coach and develop our valued team members. 

• A data champion who can produce MI and insights to aid decision making. 

• Significant experience of using MHR iTrent HRIS with system administration knowledge

What they can offer in return: 

• Hybrid working with a minimum 2 office days a week to collaborate with the team and colleagues at their head office in Wooburn Green, Buckinghamshire

• Excellent benefits, with 25 days holiday (plus bank holidays and option to purchase 5 more), DC pension, health cash plan (value up to £1,800 per year), EAP, 1 hour personal wellbeing time a week and more. 

• Personal and professional development, opportunity for further study, qualifications, project work, mentoring and coaching. 

• A 2* Best Companies employee experience and explicit commitment to driving improvement to build on this success. 

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at their Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work 9am to 5pm between Monday and Friday (with occasional evening and weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 21st June

Interviews: Thursday 27th June at 336 Brixton Road

Any of us could be refugees, in different circumstances. Refugees at Home connects people with a spare room to refugees and people seeking asylum in need of somewhere to stay. We don’t think people who come to the UK for sanctuary should end up on the streets. Our vision is for every refugee and every person seeking asylum to have a safe place to stay.

We recruit and support volunteer hosts who are willing to offer a temporary home and a helping hand.  Our role is to carefully match each guest and host, to assess and prepare them ready for hosting, to advise on hosting arrangements and accommodation, and to provide ongoing support to hosts throughout each stay.

We’re now recruiting for a Coordinator to join our team to ensure those who so generously support our work are well looked after and connected with our work.  You’ll be ensuring we keep great records about our donors and their experience with us.  You’ll be working with our Executive team to report on our work and impact to funders as well as finding new opportunities to raise funds for Refugees at Home.  You’ll be using your excellent organisational and administrative skills to help with the smooth running of our organisation, working alongside all members of the R@H team.

We’re based in Brixton, South London.  We work from here 3 days per week, with 2 days from our homes. 

This role is available as a part time role at 3 days per week, where responsibilities would only include those under ‘Fundraising’ in the Job Description. 

The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office.  Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:

· General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc.

· Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management.

· Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested.

· Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc.

· Responsible for ensuring a clean, safe, tidy, and professional office environment at all times.

· Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management.

· Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning – conduct fire safety awareness training upon request.

· Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more.

· Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding.

· Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit.

· Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request.

· Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office.

· Supporting staff in the office with questions, inquiries, and support needs.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include:

· Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events. 

· Other corporate (ad-hoc) special projects as required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Previous or current office administration experience. 

· Ability to work in-person from the London-office 4 days a week.

· Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile.

· Ability to communicate effectively with people at all levels, and build collaborative working relationships.

· Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work.

· Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer. 

· Organized, logical, detail oriented. 

· Relevant higher academic qualification/s or equivalent professional experience.

· Fluent spoken and written English

PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.

Vacancy Timeframe:

Deadline for applications: 22 June 2024. Applications will be reviewed as and when they arrive.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.

We are looking for a People Operations Manager to join the National Theatre People Team.

The purpose of the role

The People Operations Manager will lead and manage the People Operations function and be responsible for the design, improvement and delivery of all people processes and experiences including transactional HR processes, on-boarding.  A key part of the role is the continued development and delivery of HR functionality of NT People, the NT’s workforce system.  You will ensure a high level of customer service and work closely with the Payroll Team.

You will also lead on data and reporting both internally and externally.  You will develop the provision of accessible and understandable HR related data to the People team and wider organisation.

The successful candidate will have the following: 

• CIPD Level 5 Diploma qualification or equivalent experience.

• Experience of using data to inform decision making and produce reports.

• Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.

• Experience of communicating key messages verbally and in a range of written form.

• Experience of managing an HR management system, including diagnostics and problem solving arising issues.

• Experience of working in a management or supervisory role with responsibility for people operations.

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)

• Access to interest-free season ticket loan and Cyclescheme partnership

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• Generous sick pay

• Family-friendly employer with supporting policies

• Hybrid and flexible working, subject to agreement and policy

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role.

• On-site Occupational Health and welfare support

• Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.

• On-site staff canteen and bar

• Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network

• The NT is also a member of Parents and Carers in the Performing Arts (PiPA)

Please note 

The closing date for the receipt of a completed application isMonday 10th June 2024 at 12 noon.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

Stonewall Housing is the delivery partner for the HouseProud Pledge Scheme, which aims to improve inclusion for LGBTQ+ social housing residents across the UK.

The scheme is available to all social housing providers and allows them to demonstrate their commitment to LGBTQ+ equality and support.  Housing providers who are signed up to the scheme need to show how they listen to LGBTQ+ residents, increase LGBTQ+ visibility and provide specific LGBTQ+ training to staff.

Our new Project Co-ordinator will be responsible for the delivery and operations of the HouseProud Pledge scheme, as well as providing LGBTQ+ training for housing providers around the UK.

We want to meet someone energetic and proactive who will take the success of the scheme and run with it - taking ownership over its efficient day to day delivery and confidently expanding it's reach and profile.

Our client is a highly regarded International Development Organisation with a Head office based in Central London.  They are looking for an Interim HR & Operations Coordinator on a FTC basis until Mar / Apr 2025.

The HR & Operations Coordinator is accountable to the HR & Operations Manager and will work closely with the Finance team as well as senior management. In addition, this post has considerable interaction with members of the UK Head office and Country staff based overseas.

Main responsibilities

Human Resources

To be the first point of contact advising managers and staff including secondees on all general HR operational enquiries in adherence to company’s policies and procedures, legislation and best practice.

Supporting Senior Management on complex disciplinary, grievance, capability cases.

Coordinating recruitment campaigns and supporting the team in implementing the 2024 recruitment plans.

To support the learning and development function and needs arising from the appraisals process including the administration and co-ordination of internal training programmes.

To ensure HR Records are up to date, accurate and compliant with legislation including administration of the online system to record absence (sickness, holiday TOIL).

Provide departmental reports to the Senior Management Team when required.

Provide the monthly payroll data and liaise with the external payroll service provider to provide the smooth running of the monthly payroll.

To promote equality of opportunity in relation to the duties of the post.

Supporting the programmes team with compliance in Country Offices.

Information Technology

To support the HR & Operations Manager in the on-going development of the company’s IT systems.

To support IT function and security of the company's electronic records.

To act as the main point of contact for the outsourced supplier.

Administration and Facilities

To provide general administrative support to the HR & Operations Manager ensuring the smooth running of the organisation.

To coordinate the recruitment and onboarding plans and delivery for new staff,

To coordinate ongoing HR contract administration and changes.

To facilitate the purchasing of staff IT and other work equipment in line with budget.

To coordinate the monthly payroll communication and approvals

To arrange and service internal and external office meetings.

To be the first point of contact with shared working space (office) provider and ensure facilities are currently accessed and utilised.

Assist the HR & Operations Manager in resource planning for additional capacity for company projects

To be the main contact for Health & Safety for the UK office, developing and implementing the health and safety policy and ensuring that staff comply with this.

Together with the HR & Operations Manager, ensure that the company has appropriate insurance cover.

To undertake any other duties that may reasonably be requested by the SMT commensurate with experience and company requirements.