Policy officer jobs

Head of Audiences

Summary:

Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.

Job details

Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)

Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.

Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.

Salary: Between £40,000 - £43,500 per annum (1 FTE) 

Contract: Permanent

Line manager: Chief Operating Officer

Responsible for: Marketing Officer, Digital Content and Brand Producer

Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Deadline: Monday 25th August 5pm

Interviews: 1st and/or 3rd September

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

1. The Role

The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.

The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.

As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.

You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.

2. Job Description

Key Responsibilities

· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.

· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.

· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.

· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.

· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).

· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.

· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.

· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.

· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.

· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.

· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.

· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.

· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.

· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.

· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.

· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment

· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.

· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.

· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.

· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.

· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.

· Any other reasonable tasks commensurate with the position.

Special Circumstances

There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.

3. Person Specification

Essential skills and experience

• Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
• Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
• Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
• Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
• Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
• Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
• Confident working across multiple departments and building organisational capability in audience understanding.
• Strong facilitation, presentation and reporting skills.

Core Competencies

• Passionate about public engagement, access and inclusion.
• An infectious enthusiasm and commitment that drives change.
• Strategic and analytical thinker who can join the dots across insight and experience.
• Strong communicator and collaborator.
• Self-motivated and able to lead and influence a range of stakeholders.
• Values-driven with an enthusiasm for data-informed storytelling.
• A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
• Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.

In addition applicants will have:

• A clean record on the Disclosure and Barring Service

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal - see website for link.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details. 

No recruitment agencies, thank you.

Hearing Dogs for Deaf People – Principal Gift Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as be experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, it is important that you are a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 1st September, 9.00 am. 

Job Title: Trainee or Qualified Independent Domestic Violence Advisor (IDVA) with an interest in working with children and young people (aged 16 - 25) who are at high risk of serious harm from domestic abuse

Locality: Oxfordshire

Salary: £27,000 - £29,000 depending on experience

Hours of work: 37 hrs per week

Notice: 2 calendar months 1 month during the Probationary period. Probationary 6 months

Accountable to: Service Manager of Reducing the Risk of Domestic Abuse, CEO ultimately the Board of Trustees

Context of post

Reducing the Risk of Domestic Abuse is a company and charity set up to:

• provide inclusive services that reduce the risk of domestic abuse and promote the safety, choices and welfare of those affected
• enhance awareness of the nature and prevalence of domestic violence and help to foster good practice and an integrated multi integrated approach.
• This post holder will be in the high-risk team and be managed by the Service Manager with support from the Senior IDVA.
• A structured training and induction programme is in place to ensure new staff members are knowledgeable, confident and comfortable with the role.
• After 6 months of experience, the applicant will attend the Safelives IDVA training.
• Workload will be adjusted and study time will be given for attendance at training.
• Salary will be uplifted on successful completion of the course.

The trustees collectively have expertise in domestic abuse, child protection, criminal justice, voluntary sector governance, local authority community safety, training and quality assurance. While primarily a local charity the trustees anticipate that, with a focus on quality, some of the work of the charity may contribute to broader good practice development. The charity participates in a number of multi agency partnerships responsible for aspects of the county’s integrated domestic abuse strategy.

Function

The first priority of the charity is to provide an Independent Domestic Violence Advisor Service for the county. The post holder will be a member of the IDVA team and provide a pro-active service to victims of domestic violence to keep them safe and promote their wellbeing. They will use their skills to assess the risk a client is in, deliver a service appropriate to the level of risk and have a particular focus on providing an intensive service to those at high risk. The post holder will have the skills to act as lead professional, working to ensure an integrated service and co-ordinating multi agency work to keep people safe, in addition to working with victims and signposting to other services.

Responsibilities:

• Work as part of the Oxfordshire IDVA team to provide pro-active service and advice to victims at high risk of harm from domestic abuse to keep them and their children safe
• Risk assess and deliver service in keeping with the result
• Undertake safety planning with clients
• Develop individual service plans to meet the specific risks clients face
• Where relevant also support victims in their role as primary carers for their children
• Manage a caseload
• Maintain and update records of all cases
• Participate in champion networks and work closely with outreach workers and any other dedicated DA services as appropriate
• Participate in MARAC framework: refer clients to, attend and participate in meetings, follow-up on actions agreed in MARAC
• Keep other relevant services informed about important changes in client’s situation
• Support clients through the criminal justice system, explaining the procedures and their role and rights within that system
• Ensure that clients are immediately informed of any CJS developments and advised on any aspect affecting their safety
• Explain housing, civil and criminal legal options to clients
• Ensure that clients access the services to which they are entitled
• Refer on and arrange meetings with other agencies/services as necessary e.g. solicitors, benefit agencies, etc.
• Note and feedback to other agencies any consistent difficulties clients are having accessing their service
• Help clients develop their own support network
• Follow procedures and protocols so that the safety of the clients is kept central to any process
• Ensure Reducing the Risk fulfils its responsibilities in relation to safeguarding children
• Understand the legal framework relating to the protection of children, and the policy and procedures of Oxfordshire Safeguarding Children’s Board – including specific guidelines applied to the voluntary sector
• Participate in supervision and support systems for the service, and in training and professional development
• Bring casework issues and regular difficulties clients are having to the attention of the manager; contribute to efforts to improve Reducing the Risk practice and procedures and/or to work through multi agency partnerships to improve multi agency practice
• Any additional responsibilities as reasonably requested by the manager or trustees

The nature of this post will require flexibility to meet work needs as they arise. This may occassionally entail some work outside normal office hours. The post holder will be expected to adopt a flexible attitude to their duties. These may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. There will also sometimes be a necessity to work effectively under pressure.

Appointment to the post will be subject to full enhanced DSB checks.

Full drivers licence with the use of a car for work

Ability to travel around the county

Job Type: Full-time

Pay: £27,000.00 - £29,000.00 per year

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Job Title: Trainee or Qualified Independent Domestic Violence Advisor (IDVA) working predominantly in the Cherwell and West Oxfordshire area

Locality: Cherwell and West Oxfordshire

Salary: £27,000 - £29,000

Hours of work: 37 hrs per week

Notice: 2 calendar months 1 month during the Probationary period. Probationary 6 months

Accountable to: Service Manager of Reducing the Risk of Domestic Abuse, CEO ultimately the Board of Trustees

Context of post

Reducing the Risk of Domestic Abuse is a company and charity set up to:

• provide inclusive services that reduce the risk of domestic abuse and promote the safety, choices and welfare of those affected
• enhance awareness of the nature and prevalence of domestic violence and help to foster good practice and an integrated multi integrated approach.
• The postholder will work in the high-risk team and be managed by the Service Manager with support from the Senior IDVA.
• A structured training and induction programme is in place to ensure new staff members are knowledgeable, confident and comfortable with the role.
• After 6 months of experience, the applicant will attend the Safelives IDVA training.
• Workload will be adjusted and study time will be given for attendance at training.
• Salary will be uplifted on successful completion of the course.

The trustees collectively have expertise in domestic abuse, child protection, criminal justice, voluntary sector governance, local authority community safety, training and quality assurance. While primarily a local charity the trustees anticipate that, with a focus on quality, some of the work of the charity may contribute to broader good practice development. The charity participates in a number of multi agency partnerships responsible for aspects of the county’s integrated domestic abuse strategy.

Function

The first priority of the charity is to provide an Independent Domestic Violence Advisor Service for the county. The post holder will be a member of the IDVA team and provide a pro-active service to victims of domestic violence to keep them safe and promote their wellbeing. They will use their skills to assess the risk a client is in, deliver a service appropriate to the level of risk and have a particular focus on providing an intensive service to those at high risk. The post holder will have the skills to act as lead professional, working to ensure an integrated service and co-ordinating multi agency work to keep people safe, in addition to working with victims and signposting to other services.

Responsibilities:

• Work as part of the Oxfordshire IDVA team to provide pro-active service and advice to victims at high risk of harm from domestic abuse to keep them and their children safe
• Risk assess and deliver service in keeping with the result
• Undertake safety planning with clients
• Develop individual service plans to meet the specific risks clients face
• Where relevant also support victims in their role as primary carers for their children
• Manage a caseload
• Maintain and update records of all cases
• Participate in champion networks and work closely with outreach workers and any other dedicated DA services as appropriate
• Participate in MARAC framework: refer clients to, attend and participate in meetings, follow-up on actions agreed in MARAC
• Keep other relevant services informed about important changes in client’s situation
• Support clients through the criminal justice system, explaining the procedures and their role and rights within that system
• Ensure that clients are immediately informed of any CJS developments and advised on any aspect affecting their safety
• Explain housing, civil and criminal legal options to clients
• Ensure that clients access the services to which they are entitled
• Refer on and arrange meetings with other agencies/services as necessary e.g. solicitors, benefit agencies, etc.
• Note and feedback to other agencies any consistent difficulties clients are having accessing their service
• Help clients develop their own support network
• Follow procedures and protocols so that the safety of the clients is kept central to any process
• Ensure Reducing the Risk fulfils its responsibilities in relation to safeguarding children
• Understand the legal framework relating to the protection of children, and the policy and procedures of Oxfordshire Safeguarding Children’s Board – including specific guidelines applied to the voluntary sector
• Participate in supervision and support systems for the service, and in training and professional development
• Bring casework issues and regular difficulties clients are having to the attention of the manager; contribute to efforts to improve Reducing the Risk practice and procedures and/or to work through multi agency partnerships to improve multi agency practice
• Any additional responsibilities as reasonably requested by the manager or trustees

The nature of this post will require flexibility to meet work needs as they arise. This may occassionally entail some work outside normal office hours. The post holder will be expected to adopt a flexible attitude to their duties. These may have to be varied after discussion, subject to the needs of the service and in keeping with the general profile of the post. There will also sometimes be a necessity to work effectively under pressure.

Appointment to the post will be subject to full enhanced DSB checks.

Full drivers licence with the use of a car for work

Ability to travel around the county

Job Type: Full-time

Pay: £27,000.00 to £29,000.00 per year depending on experience

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

You'll play a vital role in developing work experience opportunities for adults with learning disabilities as well as supporting our team members into permanent employment. This is a new role which will require you to show heaps of flexibility and learn-as-we-go in order to shape and develop our impact into the future.

If you have pints of personality and want to work for a fantastic cause, we want to hear from you. You’ll be experienced in coaching or mentoring, be well organised and understand the barriers faced by people with a learning disability when moving into employment.

You'll support and develop our team. This means:

• managing a caseload of between 6 and 10 people who are neurodivergent and/or have a learning disability, and who are looking to move into supportive employment locally
• preparing our team members for long-term employment by supporting them to understand their skills, aspirations and goals by offering employment profiling, job matching, action planning and skill development opportunities
• working to a minimum target of 2 adults moving into long term employment by the end of your contract
• undertaking monthly work coaching sessions for team members to develop and upskill them in brewing and bar management skills
• supporting team members to reduce work-related barriers such as travel-to-work, better-off calculations, disclosure of health & wellbeing needs and budgeting
• providing in-work support to assist team members in maintaining and retaining employment, including frequent in-person meetings during the first few months of a successful employment match

You'll be responsible for our employer engagement. This means:

• undertaking tailored job searches and proactive engagement with employers to source supportive, paid job opportunities which meet our team members preferences and match their developing skillset
• identifying potential opportunities for employment within their businesses and sales opportunities amongst employment partners
• providing education and support to employers, which may include negotiating adjustments and on-going employer support to ensure job retention
• building Ignition’s profile as a skills-based, local employment specialist

You will develop our wider employability programme. This means:

• organising and facilitating regular employment taster days for people with learning disabilities looking to move into work in order to raise aspirations and developing an understanding of the workplace
• planning & running CV development workshops to help adults with learning disabilities prepare for the world of work
• developing our evidence-based employability model, drawing on good practice from other sectors, in order to constantly improve and refine the model

As part of your 20 hours per week, you will also be required to undertake one evening or weekend shift per week of up to 6 hours, as a Taproom Supervisor.

What we need from you (the essentials):

• experience of working or volunteering with neurodivergent adults or people with learning disabilities
• experience of leading, teaching, coaching, mentoring or otherwise supporting groups of people
• an understanding of the barriers to employment experienced by adults with learning disabilities
• proven experience of meeting and exceeding outcomes and targets
• well organised with experience of managing a varied workload
• outstanding interpersonal and communication skills with an ability to build rapport with people
• good administrative skills with an ability to use IT and tools such as Microsoft Word, Excel and PowerPoint
• a flexible and hands on approach with an an ability to think and problem-solve independently
• being comfortable trialling new approaches and learning in response

What we’d ideally like from you (the desirables):

• experience of supporting people to obtain employment
• knowledge of the benefits system and how to navigate this when moving into employment
• experience working in a bar or other customer service setting

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £39,784 (non-London); £42,087 (London)
• Hours per week: 35
• Contract type: Permanent
• Location: Hybrid variable role, with one day per week at our London or Bristol office
• Closing date: 9am Monday 18 August
• Interview date: Wednesday 3 September 

Change lives in a life-changing career 

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an experienced Marketing Manager to lead a team of two to deliver exceptional and effective brand and marketing activity.

You’ll be responsible for the development and delivery of brand and marketing campaigns for key programmes, projects and products, aligned to our organisational priorities.

You will collaborate with colleagues across the charity, external suppliers and children and young people with cancer - and their families - to use marketing and communications approaches to achieve business goals. You’ll also drive greater public knowledge of the charity, leading to deeper levels of engagement and greater action.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document:

• Develop and deliver audience and insight-led integrated marketing campaigns for key programmes, projects and products.
• Manage and develop the Brand and Marketing Communications Officers to deliver great work.
• Support the on-going development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences.
• Ensure all content and activity is representative of the people and communities we support, championing accessibility and inclusion in everything we do.
• Own the marketing planning calendar, ensuring all organisational activity is planned in at least 3 months in advance.
• Interrogate incoming briefs each week, instructing the appropriate teams to work on upcoming activity in the most efficient way.
• Ensure campaign reporting and learnings are captured and fed back into the organisation.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

•  Proven experience developing and delivering marketing and communications campaigns, preferably in the not-for-profit sector. 
• Solid experience of delivering audience and insight-led marketing activity across all online and offline channels.
• Leading and motivating a team, ensuring they are supported and managed to meet their potential.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Strong understanding of marketing analytics and performance measurement.
• Excellent relationship-building and influencing skills with diverse stakeholders.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home. 

The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement. 

This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks. 

Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.

This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
 

Key Responsibility Areas

1. Administrative support
2. Supporter stewardship
3. Data information and management
4. Research and reporting
5. Financial Coordination
6. General responsibilities

For full job description, please download the recruitment pack.

We're looking for a skilled and proactive Data Developer to help us to harness the power of data and build something meaningful from the ground up. You’ll lead the development of our first enterprise data warehouse, creating the infrastructure that will empower every corner of our organisation to make smarter, faster, and more impactful decisions. Working at the heart of our Information Governance and Technology Team, collaborating with passionate colleagues across the organisation, your work will help us understand our supporters better, streamline operations, and ultimately, protect more land and wildlife.

Who we’re looking for

You'll have strong SQL and ETL experience, a solid grasp of data modelling and warehousing, and proficiency in Power Platform tools. You’ll be confident working with APIs and integrating data from diverse systems, and able to communicate and collaborate effectively with both technical and non-technical stakeholders. A self-starter with sharp analytical thinking and attention to detail, you’ll thrive in a collaborative environment and be committed to continuous learning. You’ll care about our mission and be eager to contribute to a positive and supportive team culture.

Applications 

Please refer to the application pack which contains the full job description, person specification and our list of benefits. You will need to upload your CV, along with a covering letter, using the link provided. Your covering letter is an important part of your application and should sumarise how you meet the essential criteria in the person specification as indicated.

Luminary is a charity dedicated to supporting women who have experienced gender-based violence on their journey toward employment, further education, and volunteering.
Our two-year programme is designed to equip women with the tools and confidence they need to thrive. We take a holistic approach to employability by combining practical skills training, personal development, and ongoing tailored support. Our offer includes training, one-to-one progression support, counselling, mentoring, community events, work experience placements and apprenticeships either via the partner social enterprise Luminary Bakery or via our external partners.
At the heart of everything we do is our shared mission: to ensure women are financially secure, free from cycles of harm, and have the power to thrive.

The Role
We are currently seeking an experienced Progression Support Worker to join our team. In this role, you will work with a caseload of around 20 women, providing personalised, trauma-informed support throughout their two-year journey with us. This includes guidance across key areas such as employment, finances, relationships, housing, and overall wellbeing.

Key Job Responsibilities:

• Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
• Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ and other assessment tools to assess their needs and set targets on a regular basis.
• Liaising with trainees and the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. 
• Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. 
• Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. 
• Support trainees during the apprenticeship process in Luminary cafe or bakeries, and support them with attending work experience days both at Luminary and at other external partners. 
• Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
• Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
• Keep detailed records of all case-working according to best practice and aid in safeguarding,  monitoring and evaluation. 
• Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
• Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
• Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. 
• Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. 
• Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
• Contribute your experience of best practice to shape the way Luminary operates effectively
• Support with any other tasks as needed by the PSW manager and to contribute towards team efforts for the effective working of Luminary

Job Requirements and Abilities

Necessary:

• At least two years of support work experience
• Driven and highly motivated
• Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
• Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
• Experience supporting an individual through safeguarding issues
• Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
• Personable and patient with excellent communication skills, both verbal and written
• Organised with record keeping, time-keeping, and communication
• Hard working and able to pick up new tasks quickly learn new things quickly
• Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
• Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
• Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
• Right to work in the UK

Desirable:

• Qualifications in social work/mental health related disciplines
• An IDVA/ISVA/IGVA Qualification
• Experience of the VAWG sector
• Experience delivering group sessions

Perks & Incentives:

• 50% discount on all food & free barista coffee when working in our Stoke Newington cafe
• 20% discount on online purchases (celebration cakes & merch)
• Competitive leave policies
• Regular opportunities for training and professional development
• Wellness Action Plan developed to keep you healthy at work
• Long-term service rewards including increased holiday and birthday cake!
• Staff socials
• Opportunities to be involved in press coverage of Luminary

Locations: Cambridge
Contract Type: 18 Month Fixed term contract
Hours: Full time
Salary: Salary Plan, 66,000.00 GBP Annual

We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract

In this role you will be reporting to the Head of IT and you will manage a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing Project Management and Business Analysis.

The Project Management team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio.

You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output and establishing project milestones and are responsible for the delivery of all projects delivered by the Project Management team.

ACCOUNTABILITIES

• Lead, manage and develop a team of Project Managers, including recruitment, performance management, mentoring, training opportunities, and fostering an inclusive culture of continuous improvement and best practice
• Work closely with the PMO to optimise team project allocation, resource utilisation, and portfolio prioritisation whilst ensuring alignment with organisational strategy and successful delivery of all assigned projects
• Personally manage large-scale, complex technology projects related to Digital Business Transformation, including system implementations and infrastructure projects, choosing appropriate methodologies and providing confident leadership to cross-functional teams with diverse internal stakeholders and suppliers
• Maintain accurate project plans using Monday.com, manage project budgets, timescales and quality, and ensure effective risk management, dependency coordination, and change control processes
• Apply ADKAR change management methodology across all projects to ensure successful adoption and business outcomes, whilst building and maintaining strong stakeholder relationships at all levels Collaborate effectively with cross-functional support teams including UX, Testing, Cyber Security, Business Continuity, Product, Procurement, Legal and Finance to ensure seamless project delivery, regulatory compliance, and successful business outcomes Monitor progress of all projects managed by the team through regular reviews and dashboard reporting, actively identifying risks early and proposing solutions when delivery is at risk
• Provide hands-on support to team members when they encounter blockers, offering guidance, escalation support, and acting as escalation point for complex stakeholder issues, budget concerns, or scope changes Ensure consistent application of project management standards and methodologies across the team whilst allowing flexibility for individual working styles and project requirements
• Develop deep understanding of Technology department strategic direction and ensure project alignment whilst contributing to business cases and project initiation documents

KNOWLEDGE AND SKILLS REQUIRED

Essential

• Significant experience of project management in medium to large organisations with previous line management experience
• Demonstrable experience in successfully delivering large-scale, complex technology projects with significant business change such as multi-million pound, cross-functional digital transformation projects
• Strong experience using Monday.com for project management and working with Programme Management Offices (PMOs) on resource allocation and project prioritisation
• Experience applying ADKAR change management methodology in technology project delivery
• Excellent communication and stakeholder management skills with ability to influence decision making in complex situations and build effective relationships across all levels
• Broad knowledge of business systems and experience with supplier management and procurement processes
• Understanding of agile project management methodologies and when to apply different approaches

Desirable

• Project management certification (PMP, PRINCE2, or equivalent)
• ITIL certification
• Experience of managing projects in a Publishing or Membership organisation
• Programme management experience
• Agile methodology certifications
• Prosci ADKAR change management certification
• Experience leading remote or hybrid teams

Benefits

At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:

• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)

This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration

REF-223 258

The vacancy

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team. 

Please see below for more information on what just might be your future role. 

The role will close on 25 August 2025.  Shortlisting will take place shortly afterwards with Interviews taking place on 2nd and 4th September 2025.

About The Role 

As a Community Builder, you will be at the heart of our Asset-Based Community Development (ABCD) approach, supporting the charity’s objective to enhance reach with a focus on enabling a positive impact for members of the armed forces community facing challenges. You will do this by creating sustainable, community-led solutions that enhance their well-being. You will identify strengths within local communities, foster meaningful connections, and utilise this to create new networks and drive positive change. 

We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. 

Working closely with Community Development Managers across regions within the UK, you will create opportunities for members of the Armed Forces community (AFC) and their families to connect with Help for Heroes and their local community. 

About You 

You will have experience of working alongside communities to create the conditions for community-led change, ideally with experience of Asset-Based Community Development. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration which will be essential in creating positive, lasting change. 

Key Responsibilities 

• Conduct outreach to celebrate community strengths and foster engagement. 

• Develop and embed an ABCD-informed way of working. 

• Identify ‘Connectors’ across the community and provide opportunities for them to come together regularly to exchange learning and map community assets. Facilitate gatherings that empower community members to share their strengths, co-create initiatives, and foster a sense of belonging and ownership. 

• Encourage and support community-led action in response to local AFC interests / aspirations through peer led/ co – designed initiatives. 

• Increase awareness of challenges faced by military personnel, veterans, and their families. 

We are looking for someone with: 

• A Community Development qualification and/or experience of taking an asset-based approach to community development with transferable skills. 

• Strong communication and interpersonal skills, with the ability to build relationships that drive action. 

• A track record of successful collaboration with internal and external partners and stakeholders. 

PLEASE NOTE: 

• The successful candidate will need to be based within a 30-minute commute of the centre of their allocated locality and there is a requirement to travel regularly within a 75-mile radius of this location (travel expenses covered). There will The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes. 

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. 

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check

About the Team 

You will be part of a newly formed Community Development team, dedicated to embedding Asset-Based Community Development. We will amplify the strengths already present in communities, forging lasting partnerships and initiatives that empower the Armed Forces community to thrive. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.  

Please see the job description for more details. 

Please note: We may close this vacancy early should we receive a high volume of strong applications. 

Animals Asia: Philanthropy Manager (USA Lead)
Location: UK Home based, with easy travel to London. Requirement to accommodate US business hours where necessary, with some evening and weekend work.
Salary: £50,000 per annum
Contract: Full-time, Permanent

At Animals Asia, we don’t just talk about compassion – we live it. Every. Single. Day. We're on a powerful mission to end cruelty and restore respect for animals across Asia. Best known for our pioneering work to end bear bile farming, we also run life-saving sanctuaries in China and Vietnam and push for long-term, sustainable change. With 400+ passionate changemakers around the globe, our movement is growing fast – and we need YOU to help lead the charge.
We’re on the hunt for an experienced major gift fundraiser to lead our philanthropy activities in the USA – you will have an exceptional ability to build and maintain relationships with key existing stakeholders as well as potential new donors to help us grow our giving community in the region and supercharge our impact for animals.
What You’ll Do:
As our new Philanthropy Lead for the USA, you’ll:

• Develop and implement strategies to cultivate, solicit and steward donors to support the charity.
• Lead on high-net-worth individual relationships in the USA and the strategic management of a donor pipeline.
• Grow our philanthropic income and build strong, long-term relationships with donors.
• Deputise for other philanthropy managers where required and share your experience and ambition with the wider philanthropy team.

Who You Are:
You will have expertise and a track record in major gift fundraising, relationship management and prospect research, as well as be able to demonstrate superb donor care. You will also be an authentic and confident leader who can build a genuine and long-lasting connection between donors and Animals Asia. You will have superb communication and project management skills, and you will relish the opportunity to travel to the United States at least twice a year to meet with donors.
You thrive in remote teams, know your way around CRMs, and you’re 100% aligned with our values: Empathy. Respect. Courage. Tenacity.
Most of all? You care deeply about animal welfare – and you’re ready to turn that passion into progress.

Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know – including how to apply.

Closing date: Monday 1st September, 9am BST.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Manager your responsibilities would include: -    

1. Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers 
2. Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
3. Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers. 
4. Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
5. Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.

About you

To be successful in this role you will need:

Leadership and management 

• At least 3 years of experience in a senior communications position, ideally within the charity or public sectors

• Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
• Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.

Communications and stakeholder engagement 

• Proven experience of developing and delivering marketing and/or communications plans 

• Outstanding verbal and written communication skills
• Skilled copywriter able to communicate messages in a clear and engaging way

IT and digital experience  

• Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
• Ability to simplify systems and processes, particularly spreadsheet-based workflows
• Experience using CRM systems, analytics tools, email marketing software, and social media platforms

Fundraising and project management 

• Previous experience working in support of fundraising campaigns, or relevant marketing approaches 

• Project management experience: leading others to oversee and manage projects, events or campaigns.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process 

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.  

Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.  

Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:  

Stage 2: 23 September 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.  

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious