Refugee jobs
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Lebanon.
To provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.
About You
The ideal candidate should have experience in a supporter or customer care role. Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences. Ability to work well under own initiative and meet deadlines. Interest and ability to learn technical skills relating to the functions of the fundraising database.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Respond to supporter enquiries received by telephone, letter, email and social media, delivering a high-quality, empathetic and efficient service.
- Ensure interactions with supporters are engaging and supporter-centric at all times.
Income and Data Processing
- Process donations from multiple income streams, such as cheques, cash, and online card payments, ensuring supporters are thanked according to internal processes.
- Support with the development and maintenance of process documents.
- Maintain supporter and organisational records in our database, Microsoft Dynamics. Use data securely and in line with best practice data protection principles and GDPR.
- Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.
- Open and process post received, bank cheques and cash donations received at MAP’s head office.
General responsibilities
- Develop & maintain effective working relationships with colleagues in and outside of the Fundraising and Marketing Team. Regularly communicate across teams to ensure information shared with supporters is accurate and up to date.
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care Manager.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Experience in a supporter or customer care role.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences.
- Ability to work well under own initiative and meet deadlines.
- Interest and ability to learn technical skills relating to the functions of the fundraising database.
- Strong attention to detail.
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of handling complex queries and complaints, and adhering to appropriate policies and procedures.
- Experience using CRM systems or supporter databases (experience with Microsoft Dynamics is Desirable).
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills and an excellent team player.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Disclaimer
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Campaigns and Communications Manager will play a key role in identifying strategic opportunities to make change through empowering and engaging our clients and local network, building and communicating a strong case for change. You will also play an important leadership role within LRMN, sitting on the management team.
Key responisibilties include:
- Leading the development and delivery of media, communications and campaign strategies and activities within LRMN to establish and maintain a consistently high and positive media profile.
- Working closely with LRMN’s Fundraising team in producing core messages and other relevant documents to support LRMN’s fundraising strategy and activities.
- Enhancing visibility and reputation to attract funding, future staff and policy changes.
- Effectively managing the Campaigns and Communications Officer and Community Engagement Officer, ensuring relevant assistance is provided to meet targets and goals.
- Developing a core set of impact evidence and relevant marketing materials that will promote the work of LRMN, show its success and the experience of refugees, asylum seekers and migrants.
- Ensuring engagement of clients in influencing local and national campaigns with their lived experience.
- Provide strategic lead on LRMN’s Borough of Sanctuary campaign, in Lewisham, Greenwich, and beyond, and other local and national campaigns.
- Developing strategic partnerships with key local, regional, and national partners in shaping and promoting campaigns most relevant to LRMN’s client base.
The client requests no contact from agencies or media sales.
Senior Fundraiser for Trusts and Foundations 2025
About the organisation
CARAS is a dynamic and exciting charity offering holistic support to refugees and people seeking asylum. We pride ourselves on coupling the expertise of our staff team with strong values that mean we always place the voices, needs and wants of our group members at the heart of all that we do. We know that this is a transformative way of working. Our Strategy, Monitoring Framework and Values were all written with full participation from our group members.
Our Values are:
Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do.
CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. We are impactful across a range of measures that demonstrate the life-changing work we do and are proud to receive testimonials from our group members that bring our impact to life.
The Senior Fundraiser for Trusts and Foundations will be our lead fundraiser, drawing in support and expertise from across the team. They will take ownership of identifying funding sources, refining a strategy, forecasting our fundraising income, and building strong relationships with donors, bringing the experiences of our group members to life in fundraising communications. They will line management a full-time fundraiser who specialises in individual giving while the Senior Fundraiser for Trusts and Foundations will lead on grant writing.
In the last 5 years, CARAS has had huge success, more than trebling our income and enabling us to expand our staff team and therefore our reach. We are a highly impactful organisation that is often looked to for our insight in the sector. We have an ambitious three-year strategy, co-produced with group members, staff, volunteers, trustees and partner organisations, that will launch in September 2025 and guide our current work.
This is an exciting role that comes with many varied commitments, expectations and timescales. We are seeking applicants who want to be at the forefront of change, striving to improve the rights, entitlements and day-to-day experiences of refugees and people seeking asylum. You will need to be able to show how your skills and experiences fit the role, as well as possessing a drive for social change in support of under-served people. Within this role, you will have scope to shape and secure the future of CARAS.
You will be supported in a variety of ways, including by an expert team of staff around you who will collaborate with you and work together as needed; a highly professional Board of Trustees who you will work with at key points throughout the year and who are available for consultation and advice as needed; robust and effective systems; and a network of organisations and funders who share CARAS’ goals. Additionally, you will have regular and detailed supervision with your line manager, and you can access our Employee Assistance Programme at any time.
This opportunity comes at a very exciting time. CARAS has been piloting a 4 day week from since the 1st of January 2025, meaning that all staff work 20% less time for 100% pay. Full time employees reduced their hours to 4 days per week. We have seen this be a huge boost to staff wellbeing and will become part of our commitment to care for staff as well as our community members.
We are also preparing for a future in which CARAS continues to grow, mature and develop, standing as a highly respected, impactful organisation with a £1million income by 2028.
Key info
Role title: Senior Fundraiser for Trusts and Foundations
Salary: £37500 p/a
Hours: 4 days per week at full pay
Contract type: permanent, full time
Annual leave: 28 days full-time equivalent, plus additional time off between Christmas and the New Year. Annual leave increases with length of service.
Employee benefits:
7% employer pension contributions
Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All staff are offered access to an Employee Assistance Programme.
Preferred Start date: ASAP, but flexible for the right candidate
Reports to CEO
Location: The role is based in Tooting with a significant portion of remote working if desired. You can choose to work from home or from our premises in Tooting. You will need to be able to attend meetings and events in Tooting and in other London locations on occasion.
Equalities Statement.
As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. You will be invited to say whether you have been an asylum seeker or a refugee in the UK on the application form. Applicants with lived experience who meet essential criteria are guaranteed an interview.
The role:
The Senior Fundraiser for Trusts and Foundations is required to lead a wide range of activities. You will be expected to manage your own time, prioritising tasks and leading a small team of people who contribute to CARAS’ fundraising. You will inherit excellent systems and skilled, supportive and enthusiastic team players. You will work closely with the CEO, and the senior leadership team which draws together Heads of Service from each of our programme areas. You will collaborate with our Finance Manager to ensure smooth management of grants and donations and will play a key role in budget setting with the Finance Manager and CEO.
The role demands cross-departmental working, and regular contact with community members to enhance your ability to advocate for them. You will be at the forefront of developing new ideas and approaches, ensuring that teams have the money and resources to have an impact.
------------------------------------------------------------------
RESPONSIBILITIES
Fundraising
-
Line-manage our Fundraising Officer and work together to generate income to meet CARAS’s budgetary targets through trusts and foundations, individual giving, community fundraising and other means at our disposal.
-
Develop and deliver a fundraising strategy which synchronises with the CARAS Strategic Plan.
-
Research and maintain a real-time pipeline of fundraising opportunities and oversee delivery. Lead or allocate all income generation opportunities in good time so that appropriate co-design and decision-making processes are behind applications.
-
Maintain up-to-date records on potential and active funders in CARAS’s database.
-
Ensure compliance with best practice in fundraising including use of data and confidentiality.
-
Work collaboratively with Heads of Service and CARAS’ Finance Manager to develop, deliver and iterate systems to ensure grants are accurately and effectively managed.
-
Work closely with CARAS leadership to align fundraising priorities with programme plans and organisational growth.
-
Lead on the development of programmatic and core budgets for diverse grant funders.
-
Write and submit high-quality, tailored applications that articulate CARAS’s impact, values and plans.
-
Ensure applications are accurate, persuasive, and meet deadlines and funder requirements.
-
Collaborate with the team to gather supporting information, budgets, and case studies.
Reporting & Stewardship
● Maintain excellent records and monitor deadlines for reporting and renewals.
-
Develop CARAS’ outcomes report and donor report ensuring they are data rich and clearly demonstrate impact.
-
Monitoring the wealth of data CARAS collects through our frontline service to ensure we stay agile and adaptable within a changing policy context, supporting Heads of Service and other relevant stakeholders to deliver excellence.
Collaboration with Finance
-
Work collaboratively with the Finance Manager to ensure the rigorous financial management across all income and expenditure to ensure all grants and donations are accurately accounted for and spent.
-
Working collaboratively with the Finance Manager and CEO, develop the organisational annual budget and lead on income projections for the year ahead to ensure expenditure budgets are feasible and unlock multi-year growth.
Governance
-
Contribute to the maintenance of up-to-date policies relevant to the role.
-
Attend board meetings as requested to share reports with the Board on fundraising.
-
Work closely with the Treasurer and the Finance Committee on fundraising strategy.
Cross-Organisational Contribution
● Coordinate annual impact reporting, including data analysis, case studies, and visual storytelling.
● Build strong internal relationships and stay connected to CARAS’s work by attending occasional programmes, events and residentials.
● Contribute ideas and support the fundraising team’s broader work (e.g. campaigns, supporter communications).
● Engage with programme staff to gather stories and data that demonstrate CARAS’s impact.
● Other duties as may be required from time to time
IDEAL EXPERIENCE
-
Excellent writing and editing skills — clear, concise, persuasive and adaptable to different audiences.
-
Highly organised, diligent and able to manage multiple priorities and deadlines.
-
Ability to analyse funder criteria and align proposals strategically.
-
Strong team player, willing to engage with programme staff, volunteers and community members to understand and communicate CARAS’s work.
-
Strong relationship-building skills, with the ability to engage funders and supporters with warmth and professionalism.
-
Commitment to ethical fundraising practices and compliance with UK fundraising regulations.
-
Personal or professional understanding of issues affecting people from refugee backgrounds.
-
Passion for CARAS’s mission and commitment to centering people with refugee backgrounds.
-
Proven experience of fundraising or business development successfully raising income from a range of sources.
-
Proven experience in line management, supporting teams to deliver excellence and creating clear CPD plans to ensure staff are happy and motivated.
-
Outstanding written communication with demonstrable experience of creating compelling cases for support and experience of successfully securing funds from large foundations.
-
Confidence working with numbers and developing programmatic and organisational budgets.
-
Experience collecting and analysing data.
-
Committed to reflecting, refining and iterating practice to ensure learning is embedded throughout your work.
-
Works collaboratively across teams and isn’t afraid to ask for help, recognising the diverse expertise held across the organisation.
-
Proven experience in creating budgets, forecasting income, analysing and extracting data for reports.
-
Ability to understand and clearly convey financial information to others for a wide range of purposes, ranging from grant applications and reporting, budget preparation and scrutiny with the Board of Trustees, and transparent communication with programme staff and participants.
-
Proven experience building or delivering a fundraising strategy to increase corporate and individual funding streams.
-
A confident and charismatic communicator.
-
Commitment to upholding CARAS’s values in all your work.
Desirable
-
Experience in co-designing services or ideas with a community.
-
Experience or knowledge of issues affecting refugees and asylum-seekers.
-------------------------------------------------------------------------------------------------------------------------------
To apply.
Please complete our application form and return it by email.
We do not accept CVs or covering letters. You must include all details within the form.
Deadline: 9am, 10th September 2025.
We offer a guaranteed interview to applicants who meet all essential criteria and who have lived experience of forced migration.
Interviews will take place in-person at our offices in Tooting the week beginning 22nd September. They will include interview questions, a presentation, and a short skills test.
We will share interview questions with selected candidates ahead of time. Should you need other adjustments, you can request these when you are invited to interview.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
DARE is the lead organisation in Darwen working with asylum seekers and refugees. We provide assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system. We address issues of destitution and assist asylum seekers and newly recognised refugees to access key services including housing, welfare benefits, health, education and employment. Our team works with relevant agencies including the Home Office, refugee organisations, local authorities, legal service providers, housing agencies, health providers, Job Centre Plus and other mainstream service providers. DARE in partnership with ARC in Blackburn, also runs an English Club (volunteer run community English classes) two mornings a week and a weekly social drop-in.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Salary: £31,022 starting salary (salary range will increase to a maximum of £33,699 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.
Contract: Fixed Term, one-year contract until 30 September 2026.
Hours: Part-time/28 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office – London, Birmingham, Bradford, or Manchester. We will consider UK-based hybrid working options.
Closing date to apply for the role: 23.59 on 8 September 2025
*Please read carefully, the information below on how to apply for this role
Please read carefully before applying for this role:
Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses
(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)
*Current Refugee Action employees with and without lived experience are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
We are looking for a Community Engagement Coordinator to join our Campaigns and Fundraising teams. This is a fantastic opportunity to develop skills across campaigns, public affairs and community engagement.
As Community Engagement Coordinator, you will coordinate our Speakers Community project, delivering talks about refugee rights to schools, universities and groups across the UK. You will develop plans for recruiting more grassroots campaigners to our team, and deliver excellent stewardship to our campaigners and fundraisers. You will also support with the delivery of campaigning events and with our public affairs work.
Working across the Campaigns and Fundraising teams, you will be fundamental in helping us to shift the narrative around people seeking safety in the UK to create a welcoming and anti-racist society.
This role is funded by the Aziz Foundation – it is only open to someone with lived experience of forced displacement, who can demonstrate knowledge of issues affecting Muslim communities and long-term commitment to community/ societal development.
To succeed in the role, you will need to demonstrate:
- Experience delivering supporter care to campaigners or fundraisers with proven ability to communicate with volunteers, supporters and campaigners in a friendly and engaging manner
- Able to write compelling and engaging copy
- Experience in grassroots campaigning and community organising
- Ability to manage multiple priorities and provide logistical and administrative support.
- Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
- Effective time manager who can work well to tight deadlines.
- Excellent organisational skills to help develop and deliver campaign events.
- Ability to collaborate and work supportively and effectively within a team.
- Able to work with a high level of attention to detail.
- Interest in campaigning and advocacy work.
- Understanding of cultural diversity and the ability to work with people from a range of different cultures.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
For further details and to apply, please visit our website.
Closing date: 23:59 on 8 September 2025
Interviews: 23 September 2025 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Immigration Salary List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will be working with young adults (18-30 years old) from an asylum/refugee background. The young people you will be working with will have arrived as unaccompanied minors to the UK, will be seeking asylum or have refugee status, and will have been under 24 years old upon referral. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
You will be working in a multicultural and multilingual therapeutic environment and embrace the opportunity to engage in multi-disciplinary work with our team of therapists, social workers, Art, Music, Sports, Yoga providers and education tutors. We offer open ended psychotherapy, always working towards enabling people to move towards independence.
Please read the Clinical Context and Model at Baobab document attached.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Lead Youth Worker you will:
Homework Clubs
•Collect up to date consent information for all young people joining Future Foundations
•Support with creating session plans for club nights
•Research and source necessary resources activities
•Support to plan and run engaging and fun activities/ongoing projects for the young people
•Use participatory methods to involve young people about Clubs
•Ensure children’s participation and encourage ownership of and responsibility for the Clubs
•Implement our behaviour management policy
•Liaise with families/carers to communicate information regarding Clubs and Mentoring
•Support with maintaining robust recording and monitoring systems (including registers) and ensure quotes, case studies and feedback are saved and stored
•Maintain, collect, edit and store documentation of activities, including photos, case studies and videos, for Newsletters, funding reports and other records
•Maintain excellent safeguarding practices
•Support whole team with making referrals to external partners and support agencies
•Support the Lead Youth Worker with running a weekly Youth Club for post-16 young people
•Support mentor coordinator with running early years mentoring sessions, when needed
•Work evenings and varied working hours
Trips and activities
•Work with the Lead Youth Worker and Community Learning Coordinator to develop an annual programme of activity and trips during school holidays
•Ensure that this is done in collaboration with our children, young people, their families and other KLS projects
•Assist with the summer programme development, organisation and delivery
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
·Ability to motivate, support and encourage young people
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with young people who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with young people
·Track record of managing volunteers
·A recognised teaching and/or youth work qualification
·Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
WHAT IS OUR SECOND HOME
We are a youth movement that empowers people with refugee backgrounds to build community, become leaders, and flourish into adulthood in the place that they call home.
We are looking for a highly engaging Leadership & Volunteering Manager to lead and grow our leadership training programming, and to lead on the recruitment, development and retention of our pool of volunteers. You will work across our various hubs to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to OSH’s mission.
RESPONSIBILITIES
Leadership Training & Development
-
Oversee and continue to codify OSH’s LIT (Leaders in Training) course, including in-person and online sessions, and mentoring LITs on their first residential. This will include hands-on delivery, managing logistics, and working with volunteers and facilitators.
-
Co-design and develop other leadership programmes for young people.
-
Support young people from refugee backgrounds to move from participants to leaders within OSH.
-
Lead the delivery of training and induction for new and returning volunteers in hubs, at pre camp training days and leaders retreats. This includes safeguarding, group dynamics, facilitating groups, and OSH values, but will also include identifying gaps and trends in skills and experiences.
-
Help shape the pedagogy and outcomes of OSH’s leadership programmes.
Volunteer Strategy & Recruitment
-
Ensure there is an active pipeline of people signing up for the LIT course
-
Design and implement a volunteer recruitment strategy to attract a diverse range of volunteers from within OSH and externally.
-
Build partnerships with universities, youth networks, and professional communities to widen reach.
-
Develop inclusive recruitment materials and accessible application processes.
Volunteer Engagement
-
Develop progression pathways for volunteers.
-
Ensure an active culture of feedback and reflection within leadership and volunteering.
-
Track volunteer impact and progression.
-
Coordinate check-ins, socials, and wellbeing support for volunteers.
-
Work closely with the whole team to ensure volunteer experiences are safe, rewarding, and well-held.
Operations & Evaluation
-
Maintain volunteer records and communications using Beacon (OSH’s CRM).
-
Monitor data on volunteer recruitment, attendance, retention, progression, and impact.
-
Contribute to fundraising work, for example by ensuring there is a regular supply of case studies for OSH programmes.
-
Collaborate with colleagues to share impact and improve practice.
Other duties
-
Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights
-
Other duties as may be required from time to time
IDEAL EXPERIENCE
-
Excellent facilitation, training, and communication skills.
-
Strong experience managing volunteer programmes and/or leadership development.
-
Experience designing leadership training or curriculum.
-
Understanding of and training in safeguarding in youth settings.
-
A deep understanding of inclusive, trauma-informed, and youth-centered approaches.
-
Experience supporting young people from marginalised backgrounds, ideally those with lived experience of the asylum system.
-
Experience volunteering or working in residential programming.
-
Ability to build relationships across diverse groups and inspire trust and commitment.
-
Organised and systems-minded, with good project management skills.
-
Confident using digital tools (e.g. Google Workspace, CRMs)
-
Passion for OSH’s mission and commitment to centering people with refugee backgrounds.
-
Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.
On use of AI
We appreciate many use AI tools in applications, but encourage personal insight and genuine motivation. We may also use AI tools to support application sifting, under human supervision. Final decisions are always made by people, not machines.
Overcoming Imposter Syndrome
We know self-doubt can hold people back, especially if you don’t think you tick every box. But if you’re passionate about our mission and ready for a meaningful challenge, we encourage you to apply. We value diverse skills and experiences, and are committed to supporting the right person to grow and thrive with us. You might be exactly who we need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a national charity as we look to support the organisation appoint a Grants Manager for their Safer Futures portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
The foundation has launched its new 2025–2030 strategy, Elevate Your Impact. This strategy sharpens focus on tackling poverty and addressing systemic inequality, concentrating on some of life’s toughest transitions where the right support at the right time can make a lasting difference.
Safer Futures
The Safer Futures programme supports people as they rebuild their lives following some of the most challenging experiences in life. This includes people navigating the criminal justice system, survivors of domestic abuse, and people seeking refuge and safety in the UK through migration. The foundation fund work that provides direct support, we also back work that challenges and improves the systems surrounding them, systems that too often fail to provide stability, dignity or security.
This Grants Manager role is focused on refugees and people seeking asylum and navigating migration, as part of the Safer Futures programme.
For refugees and people seeking asylum, the journey to safety and stability is often met with enormous barriers. Even after gaining refugee status, many have just days to secure housing, income, and support. Without it, they risk homelessness, exploitation and exclusion.
We fund organisations that help people move from arrival to independence—through safe housing, legal advice, language support, education and pathways into work. We also invest in systemic change, supporting work that seeks to make the immigration and resettlement system fairer and more effective.
The Role
As a Grants Manager, you will play a central role in shaping and delivering funding that makes a lasting difference. You will assess applications, play a key part in decision-making, and build strong relationships with organisations across the refugee and migration sector. You will carry out policy research, deepen your sector knowledge, and visit funded organisations to learn directly from their work. You will also help us refine and improve our approach to grant making, ensuring our funding is as impactful as possible.
The Candidate
We are looking for someone who has experience in impactful grant making and who deeply understands the UK migration policy landscape and the challenges facing refugees and people seeking asylum. You will be an excellent writer and communicator, able to make a persuasive case for funding decisions. You will have a collaborative approach to grant making and value the role of networks and partnerships in achieving change. You will think systemically, recognising how funding can help shift systems, and you will be confident analysing the financial health of organisations to inform effective grant making. The successful candidate will be solution focused and committed to using their expertise in the migration field to contribute to the impact of the foundation.
Next steps
If you are interested to learn more about the position, please apply with your CV. Should your profile be successful, a consultant will be in touch to explore your experience and interest in more detail.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to be part of a dynamic young organisation and take it into the next
phase of its growth. There will be a role in shaping the next steps of the journey, working closely
with the Founder and expanding our presence in the UK. Wherever opportunities for learning and professional development are possible, they will be offered.
We plan to adapt components of our signature programmes to support newly arrived refugee children in
London to thrive. In particular, we want to work with children themselves, as partners and active
participants in building their new lives. For this we will be delivering playful learning sessions in transitional housing, and will be drawing upon our “Partners in Learning” programme,which uses a Child-to-Child model to engage older children to deliver playful early learning sessions to younger children.
SCOPE OF WORK
The role will be full-time contract role for six months with scope for extension, involving the following:
1. Programme support (60%)
● Supporting the adaptation of our programme content for implementation in UK schools, in
consultation with early years teachers.
● Programme implementation support for Playful Learning and Partners in Learning programmes with refugee and asylum-seeking children.
● Supporting the Monitoring, Evaluation and Learning function of the CfC projects, conducting
observations and generating project reports.
2. Local fundraising
● Identifying opportunities and assisting with grant applications.
● Accessing diaspora and local philanthropy by planning events.
3. Administrative support
● Keeping abreast of enquiries email account.
● Supporting with logistics and procurement of materials.
.PERSON SPECIFICATION
Experience and knowledge:
● Demonstrable previous experience of working with children and young people in the UK, either
early years or primary school age (can be a non-teaching capacity).
● Relevant academic experience, ideally in social sciences, education, international development or
related field.
● Ability to provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year).
● Excellent written and oral communication skills (English).
● Demonstrably strong research and analytical skills.
Core skills:
● Self-starter, with strong organisational skills able to take initiative and work independently.
● Ability to work with a diverse range of people and in particular to be able to work with and
engage children.
● Ability to self-structure, prioritise workload and manage multiple deadlines.
● Flexibility to adapt to and address the evolving needs of a small organisation.
Desirable criteria:
● Subject specific knowledge in education, child psychology or child development, particularly in
the UK.
● Understanding of social research methods - designing and conducting face-to-face interviews
facilitating focus group discussions etc.
● Grant-writing or proposal development experience.
● Prior experience with facilitating children e.g. via theatre groups or in sports.
We work to protect the "right to a childhood" for vulnerable children - the right to read and play in safety.
The client requests no contact from agencies or media sales.
At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls.
WHAT WE DO
We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world.
Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all.
Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship.
We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income.
WHO WE ARE
Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes.
We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.
As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.
Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?
THE ROLE
We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women.
Position: Finance and Administration Manager
Contract type: Permanent - but also open to applications on a consultant basis
Responsible to: Director of Operations
Location: Home-based, with occasional meetings in London (transport costs covered)
Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly
Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)
Annual leave and benefits:
28 days annual leave pro rata (not including bank holidays)
Company pension with matched contributions of at least 3% after probation passed.
KEY ROLE RESPONSIBILITIES
Finance
-
Work with the Executive team to set and monitor annual budgets
-
Record all financial transactions using accounting software (Xero)
-
Record and track multiple restricted and unrestricted grants from a range of donors
-
Prepare and present quarterly management accounts for the Board
-
Prepare end-of-year accounts
-
Oversee payroll and ensure timely invoice payments
-
Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies
-
Develop and maintain financial procedures and internal controls
-
Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting
-
Monitor cash flow and support the Director of Operations in maintaining financial sustainability
-
Work with colleagues to prepare budgets and financial reports for funders
-
Contribute to development of funding bids, with Executive Team.
Administration & HR
-
Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)
-
Support the board to develop HR processes to ensure legal compliance
-
Organise and minute quarterly trustee meetings
-
Book travel and support with other logistics as needed
-
Other administrative tasks as relevant and appropriate
ROLE REQUIREMENTS
You will have:
-
Proven experience in charity financial management, including restricted/unrestricted funding
-
Familiarity with or willingness to learn Xero accounting software
-
Familiarity with UK charity accounting and reporting standards
-
Strong organisational and administrative skills
-
Ability to work independently and remotely and to communicate well in a small team
-
Understanding of good HR policies and practice for small charities
-
Understanding of or willingness to learn about other key areas of compliance such as data protection
-
Commitment to Makani’s mission and our feminist and anti-racist values
And it's desirable but not essential that you have:
-
Experience of preparing funding bids and financial reporting to funders
-
Experience of working in a charity with some overseas operations
TO APPLY
To apply, click the CharityJob Apply button below.
You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.
- CV - no more than two sides A4.
- Cover letter outlining your experience and suitability for the role - no more than two sides A4.
First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.
Closing date: 18:00 on 19 September 2025
Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
CV - no more than two sides A4.
Cover letter outlining your experience and suitability for the role - no more than two sides A4.
Applications without a cover letter will not be considered.
Our mission is to work with refugee women to overcome trauma, fight for rights, and to transform lives and the world around us.




Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and other migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are looking to recruit an Employability Officer with our Language & Learning team which supports integration through three key areas: employability workshops and advice, digital skills training and non-accredited ESOL classes.
We are seeking someone with a good understanding of the issues and challenges faced by job seekers, particularly those whose first language is not English, to support migrants in their search for sustainable employment.
The successful candidate will play a vital role in empowering individuals, particularly those affected by changes to their right to work, to rebuild confidence, develop skills and move towards long-term employment. Working closely with the Employability Adviser and the wider team, they will deliver high-quality, person-centred support through our employability programmes, while also contributing to wider team activities and workshops that promote inclusion and opportunity.
Essential skills include the ability to juggle challenging caseloads and conflicting priorities; experience of supporting vulnerable individuals and dealing with safeguarding concerns; a thorough understanding and commitment to equal opportunities and experience of working with a CRM.
Action Foundation is an Equal Opportunity employer and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time) with flexible hours/working pattern
Location: Based in Newcastle but with a requirement to work across Tyne & Wear, County Durham and Northumberland
Salary: £24, 715 to £27,832 (depending on experience) per annum plus 6%
pension contribution
Contract: Fixed term one year contract (subject to passing a two month probation period). An extension to this post may be possible, subject to further project funding.
Annual Leave: 28 days + English Bank Holidays
Application deadline: 23:59 Friday 26th September
Interview dates: Week commencing Monday 13th October at Action Foundation, CastleGate, Melbourne Street, Newcastle, NE1 2JQ (subject to change)
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact Vanessa Montesi whose email address is available on the Action Foundation website.
Please refer to the attachments for the following:
o Job description
o Application form
o We do not accept CV’s
Please note that we reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Target Housing we are dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. We have grown from small beginnings to become a complex charitable company and Registered Provider, owning over 160 properties and leasing many more.
We’re looking for a strategic, values led leader to oversee the operational delivery of our Asylum Accommodation and Support Service across South Yorkshire, the Humber, Derby and Nottingham.
About the role:
This is a pivotal leadership role at the heart of our organisation’s mission to provide safe, dignified and compassionate housing for asylum seekers across South Yorkshire, the Humber, Derby and Nottingham.
As Head of Operations (Asylum Services), you will lead the strategic delivery and performance of our Asylum Accommodation and Support Contract (AASC), one of our most significant and impactful services. You’ll oversee multiple service delivery sites and ensure that our work consistently meets high standards for compliance, safeguarding, quality and value.
You will be the senior point of contact for key external stakeholders, including national providers, Home Office representatives, commissioners and regulatory bodies. Internally, you’ll line-manage a team of Service Managers, supporting them to lead high-performing, resilient teams across multiple locations.
The role gives you the space to focus on strategic impact rather than daily logistics. With operational delivery managed by your Service Manager colleagues, your focus will be on driving quality, stakeholder engagement, continuous improvement, and shaping the future of asylum support services in the region.
You’ll also play an active role in the Senior Leadership Team, working closely with the CEO to inform organisational strategy and develop new services that align with our values and respond to emerging needs in the communities we serve.
This is a unique opportunity for someone who thrives in a purpose-led environment and wants to lead services that truly change lives.
This job is for you if you have...
- Senior leadership experience in housing, asylum, homelessness or public sector contracts
- Strong stakeholder engagement skills, including with commissioners and regulators
- Knowledge of safeguarding and housing support for vulnerable groups
- Experience managing dispersed teams and complex compliance environments
- A genuine passion for social justice and systemic change
What we offer you...
- 28 days’ holiday rising to 33 (plus bank holidays)
- Flexible working options (after onboarding)
- 4% employer matched pension contribution
- Westfield Health cover (optical, dental, mental health & more)
- Access to Lifetime Financial planning support
- Mileage reimbursement (45p per mile)
- A collaborative and purpose-led leadership culture
This role is subject to Enhanced DBS and CTC clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
We deliver high standards of housing & support, enabling vulnerable people to live independently, fulfil their potential and contribute to society
The client requests no contact from agencies or media sales.