Advice service manager jobs

Do you want to get out there and work in a role where you will support an end to rough sleeping in Oxford? 

We are looking for someone to join the St Mungo’s Street Outreach service; our dynamic street outreach team in Oxford who provide a rapid response service to people who are sleeping rough across Oxford City. The dedicated team works proactively as part of Oxfordshire’s Homeless Alliance to support people who are sleeping rough on the street with key healthcare, benefits, and accommodation support and advice.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
• You will work on a weekly shift rota Monday – Friday including early shifts starting from around 6am and additional shifts from 9am-5pm office hours. Some weekends, bank holidays and late shifts may also be required to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!

• If you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services we encourage you to apply!
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 22 June 2026

Interview and assessments on: 2-3 July 2026

We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid relying on AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your story and potential.

What we offer

• Excellent Development and Growth Opportunities
•  A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We’re currently looking for a Project Coach (BSEIW) working on a fixed term basis until 31st May 2028, to help us deliver our mission. This a 0.6 FTE position, working 3 days a week.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

Co-design and deliver initiatives: Collaborate with the IOP and wider partner teams (Royal Society of Chemistry and Science Made Simple) to deliver core project activities including:

• Welsh Physics Teaching Network
• Easy Teach professional learning sessions
• Physics Forums
• Resource Round-Ups
• Whole-School Inclusion and Equity Network activities
• Primary and Secondary Science Days

Professional development delivery: Deliver evidence-based CPD, mentoring, and coaching to support practitioners, particularly early-career and out-of-field teachers, to build subject knowledge and confidence in teaching physics in line with the Curriculum for Wales.

Equity and inclusion: Contribute to equity-focused interventions that explore and address systemic and school-level barriers to post-16 physics participation, including unconscious bias and science capital gaps.

Monitoring and reporting: Track and evaluate programme delivery, capturing data on participation, feedback, outcomes, and impact. Contribute to quarterly monitoring reports and support external evaluation.

Stakeholder engagement: Build and maintain strong relationships with schools in Wales, education stakeholders, and fellow partners. Represent the IOP in local networks and act as a regional champion for physics education.

Continuous learning: Develop and maintain your expertise in science education, curriculum reform, inclusion strategies, and subject-specific pedagogy to ensure interventions are current, effective, and aligned with practitioners' needs.

Projects you may work on include:

• Boosting Science Education in Wales
• Welsh Physics Teacher Conference

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Colleagues across Membership and Inclusion, Education, Workforce and HE Directorates
• Project partners including Royal Society of Chemistry and Science Made Simple
• School leaders, teachers and technicians across primary and secondary schools in Wales
• Regional education partners and networks
• Teacher professional learning networks and subject communities

Ideally, we hope you’ll apply if you bring:

Essential:

• Experience teaching physics or facilitating science CPD at a secondary level.
• Delivering or supporting science education, CPD, or curriculum-aligned science communication.
• Coaching, mentoring, or training teachers or education professionals.
• Working with schools in Wales and understanding the Welsh education landscape.
• Leading or contributing to inclusive practice and equity-based initiatives.

Nice to have:

• Welsh language skills are desirable to support bilingual communications across the project
• Understanding of barriers to STEM progression, particularly for underrepresented groups, and strategies to promote science capital.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Location (UK): Home-based with travel as detailed below.
Hours: Full-time, 35 hours per week, occasional weekend and evening work.
Salary: £30,635 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer on our profile page.
Contract type: Fixed term maternity cover until September 2027.
Travel: Regular travel into Manchester as well as occasional travel across North West England (e.g. Liverpool), North Wales, North East England (e.g. Newcastle), and the UK for meetings, residentials and events as needed.
Closing date: 23:59 hours, Sunday 28 June 2026

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of children, young people and their families? 

Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? 

Are you committed to putting children and young people at the heart of decision-making?

About the role
We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service.This role will be based in the North West, as a homeworker, but will also support service delivery across the UK.

As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally. 

You will help young people living with arthritis to build their confidence, make friends, and achieve their personal goals.This will be achieved by providing one-to-one support, linking young people and families to a community of peer support, and working with volunteers to co-deliver self-management activities.

You will also co-design an exciting programme of online and in-person events, youth voice opportunities, and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. 

About you
If your knowledge, skills and experience include the following then we would love to hear from you:

• Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care, with a passion for improving the lives of both children and young people as well as their families. 
• Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management.
• Experience of taking a person-centered approach when providing support. 
• Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference.Engaging colleagues, funders, supporters and partners to make it happen. 
• Knowledge and experience of safeguarding and safe working policies and procedures.

Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex

Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.

We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.

We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.

Key Objectives

· Support older people to access services and support locally that will meet their needs and improve their quality of life

· Improve the lived experiences for older people in these rural communities

· Build connections and relationships across and within the three parishes to reduce social isolation

· Develop new and support existing activities to enable a vibrant community

· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.

· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project

· Support community resilience by building community networks which are strong and sustainable into the future

Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.

Location: Bournemouth

Salary: Grade 7 - £50,474 per annum

Contract: Fixed term for 12 months

Hours: Full time - 35 hours per week

Closing date: Sunday 28th June 2026 at 11.30 pm

 

Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency.

About the role

You will be the local leader for Shelter’s Community Services, leading the team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home.

You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.

Also, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing and have effective plans to influence change.

You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement.

Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub.

About you

You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.

The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Marketing & Communications Officer

Hours: 18 hours per week

Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)

Location: Bradford, Harrogate, or Craven office with some hybrid working
 

The Role:

We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.

This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.

Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.

Key Responsibilities

• Develop and deliver engaging marketing and communications activity across digital and print channels.
• Manage and update website content to ensure information is accurate, accessible and engaging.
• Create high-quality content for social media, campaigns, press releases and promotional materials.
• Support the promotion of services, events, fundraising activities and campaigns.
• Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
• Manage and grow social media channels, monitoring engagement and performance.
• Support internal communications and staff engagement activities.
• Produce marketing materials including leaflets, posters, presentations and impact stories.
• Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
• Monitor marketing performance and provide reports on communications activity and engagement.
• Ensure all communications are consistent with organisational branding and values.
• Support the development and maintenance of the organisation’s brand identity and reputation.
• Assist with campaigns to recruit volunteers, supporters and trustees where required.

Person Specification:

Essential

• At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
• Excellent written and verbal communication skills.
• Experience managing social media platforms and creating engaging content.
• Strong IT and digital skills including website content management systems and Microsoft Office.
• Ability to write for a range of audiences and communication channels.
• Experience producing marketing materials and promotional content.
• Good organisational skills with the ability to manage multiple priorities and meet deadlines.
• Creative, proactive and able to work independently.
• Strong attention to detail.
• Commitment to the values and aims of Carers’ Resource.

Desirable

• Experience working in the charity, health or social care sector.
• Knowledge of digital marketing tools, analytics and email marketing platforms.
• Graphic design or video editing skills.
• Experience working with media and public relations.
• Understanding of issues affecting unpaid carers and vulnerable communities.

Personal Attributes

• Compassionate and people-focused
• Team Player who collaborates with colleagues
• Enthusiastic and creative
• Collaborative and supportive
• Flexible and adaptable
• Professional and approachable

What We Offer

• Flexible and hybrid working opportunities
• Supportive and friendly working environment
• Training and professional development opportunities
• Generous annual leave entitlement
• Pension scheme
• Opportunity to make a meaningful difference to unpaid carers and local communities

Equality, Diversity & Inclusion

Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Please submit a covering letter with your CV explaining your fit to the role.

We are looking for a compassionate, committed and motivated person with lived experience of HIV to provide peer support to people living with HIV across South London hospital HIV services.

This role will support people who are newly diagnosed through Emergency Department opt-out testing, people who are returning to HIV care, and people who may need extra support to stay connected to treatment and services. You will offer a safe, respectful and non-judgemental space where people can talk openly about their experiences, build confidence, and feel less alone.

Using your own lived experience in a thoughtful and boundaried way, you will support people to understand their diagnosis, navigate HIV care, and identify what matters most to them. You will work alongside each person to understand their needs, develop a support plan, and help them access the right practical, emotional and specialist support.

You will work closely with HIV clinic teams, peer support colleagues, advice and advocacy services, and other partners to make sure people living with HIV receive timely, inclusive and culturally competent support that helps them feel informed, empowered and able to live well.

Remote working with occasional travel

Ref: PODL-261

Are you an experienced learning and development professional with a passion for helping people reach their potential? Do you have a track record of designing engaging learning programmes, developing leaders, and creating a culture where learning thrives?

If so, St Giles Trust is looking for a People Development Lead to play a key role in shaping and delivering our learning and development offer across the organisation.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this key role
As People Development Lead, you will be responsible for designing, delivering and continuously improving learning and development opportunities that support colleagues to grow, develop and succeed.

Working closely with leaders, managers and subject matter experts across the organisation, you will develop leadership and management pathways, create innovative learning solutions and support a culture of continuous learning. You will also lead our train-the-trainer approach, empowering colleagues to share their expertise and deliver high-quality internal learning programmes.

Managing one direct report, you will help ensure learning systems, processes and reporting are effective, accessible and aligned to organisational priorities.

What we are looking for

• Leadership or management experience in a people development, training or organisational development environment
• Experience designing and delivering leadership and management development programmes
• Experience coaching, mentoring or developing others
• Experience planning and coordinating learning programmes or development pathways
• Understanding of adult learning principles and effective learning design
• Knowledge of equality, diversity and inclusion within learning environments
• Awareness of emerging trends in learning and development, including AI-assisted learning tools
• Strong facilitation, presentation and communication skills
• Ability to build effective relationships and influence stakeholders at all levels
• Strong organisational and analytical skills
• Confidence using digital learning platforms and tools

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. An Enhanced DBS Check with children’s barred list is required for this Role-But there is not an expectation it will be ‘clean’- St Giles employs many people with convictions.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

A basic DBS check is required for this role.

Closing date: 29th June 2026 at 9am.

Independent Living Advisor (Direct Payments)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.

AoD’s Independent Living Service

The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

Purpose of Post

To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment

(DP) and recruit and manage a Personal Assistant (PA).

Main Duties and Responsibilities

Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.

1. Provide information and advice on becoming an employer and the role of the Personal Assistant.

2. Ensure that the client understands their legal obligations and responsibilities of being an employer.

3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.

4. Advise and help to calculate the PA’s salary and on costs (full training provided).

5. Support the client through the interview process and where necessary sit in during interviews.

6. Support individuals to reference, check legal status and where necessary DBS their support worker.

7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.

8. Support the client to complete payroll and insurance documentation.

9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).

10.  Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.

11.  Ensure that the individual has a back-up plan for emergencies.

12.  Encourage DP employers to be assertive and proactive with their Personal Assistants.

13.  Work with agencies to set up support for clients who may not wish to employ a PA directly.

Ongoing support to individuals in receipt of Direct Payments

1.Providing advice on employment issues.

2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.

3. Support individuals to recruit again if necessary.

4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.

5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.

6. Support individuals to make informed choices.

7. Meet with the DP Support Group on a regular basis.

8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.

9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.

For all work:

• Work in a person-centred way.
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the Direct Payments Lead or line manager.

Special requirements

• Ability to travel within the London borough of Hammersmith and Fulham.
• Some attendance at meetings and events outside of normal office hours will be required.

Person Specification

To be considered for this role, candidates must have:

• Good standard of education.
• Experience of recruiting volunteers or staff.
• Knowledge of employment law.
• Understanding of social care and Direct Payments legislation.
• Experience/knowledge of supporting individuals to recruit and manage employees.
• Experience of working with clients with support needs.
• Experience of using a person-centred approach.
• Ability to think creatively and to come up with solutions.
• Ability to gather and assess information efficiently.
• Numeracy skills and knowledge of budgeting.
• Ability to use Word and Excel packages to a high standard.
• Ability to work under pressure, and to tight deadlines.
• A flexible approach and able to work on own initiative
• Good communication skills including interpersonal, written, presentational and spoken.
• Ability to guide in a sensitive way
• Ability to assess and match skills and personalities to individual needs and preferences.
• Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
• Understanding of and commitment to the aims of the organisation.
• Excellent practical understanding of the need for confidentiality.
• An understanding of equal opportunities and anti-discriminatory practice

Desirable qualities

• Experience of working with disabled people
• Lived experience of disability

Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The successful candidate will be required to undertake an enhanced DBS check.

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

Location: Windsor and Maidenhead       

Hours: 35 per week 

Salary: Starting from £26,140 per annum depending on experience  

Contract: Permanent 

Job reference number: 1687

At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen within the services, and we have a number of vacancies within our services. 

We provide a range of services for those affected by drugs and alcohol across Royal Borough of Windsor and Maidenhead (RBWM). Our skilled and compassionate people work closely with the people who use our services and their families to change and save lives. Across RBWM, Cranstoun co-ordinate the treatment and support of people who use our services, helping them to deal with their substance use so that they can change their lives, be happy and reach their goals. 

Cranstoun’s local Key Worker (Criminal Justice) will be based in service and will be paramount in enhancing the overall service offer. You will be responsible for delivering all elements of substance use work including case management, needle syringe programme, harm reduction, outreach, group work, access and engagement support as well as other associated duties.  

You will be responsible for delivering a good quality and safe environment to the people you manage and supervise, ensuring they have been provided with the tools to support others. You will have good knowledge of harm reduction and if you are someone who enjoys problem solving to help people to change their lives for the better, this role’s right for you.  

The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives. 

Our staff teams are motivated and committed to delivering a quality service to residents of RBWM and we are looking for likeminded individuals to join us. You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference. 

The service operate core hours of Monday – Friday, 9am – 5pm. We also offer additional service hours on a Tuesday between 9am – 7pm which may occasionally need covering. 

All posts are subject to an enhanced DBS Disclosure. 

For more details and to apply, please visit our website via the apply button.

Closing date: 14 June 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Salary: £38,645 per annum

About the role

As a Coach Lead Worker in the Coaching team, you will play a key role in supporting individuals that are homeless or at risk of homelessness. You will work with people who have varying levels of engagement with the service: some will work with you in a more planned and structured way, and some are in more complex situations and will require support from other agencies.

As a Lead Worker you will:

• Support members to develop and follow a personalised plan to end their homelessness sustainably.
• Empower and upskill members to be proactive in their accommodation search and access other relevant support services to meet their needs.
• Provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs.
• Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with members, services, colleagues, and partner organisations.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness sustainably.

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.  

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation 

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experienced homelessness. 

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
• Flexible and adaptable to change. 

• Strong team player, able to use own initiative and reflect on your own practice. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5th July 2026 at 23:59

Interview date and location: Tuesday 14th July 2026, in-person at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forced Community?

We are looking for an experienced operational leader to join our Care Services team as Head of Operations.

This role is responsible for the operational leadership of our six care homes and the Galanos House Community Hub, ensuring services are delivered safely, effectively, and to the highest possible standards. Working closely with Home Managers and frontline teams, you will provide visible leadership, practical support, and robust oversight to drive performance, maintain compliance, and deliver exceptional care for residents.

As Head of Operations, you will play a key role in ensuring our homes are well-led, resident-focused, and continuously improving. You will be confident in challenging constructively, resolving operational issues, and supporting teams to achieve excellence in care delivery. Working alongside the Managing Director of Care Homes, you will also contribute to the strategic direction and future development of the service.

We are looking for a values-driven leader with the following qualifications and experience -

- Registered Nurse
- Significant senior operational leadership experience within care home settings
- A strong track record of improving quality, compliance, and operational performance
- Excellent leadership and relationship management skills
- Significant experience of working with CQC regulations and other relevant legislation
- Strong knowledge of regulatory standards and safeguarding responsibilities

This role will be homebased with regular travel to our six care homes and head office when required.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer

For more detailed information about the role, please see the job description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Details: Three stage process with final stage to take place at Haig House on 22nd July 2026.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Company

Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten. 

As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required. 

We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact. 

Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?

Our client is recruiting for the following exciting and rewarding position:

Helpline Team Leader (Full Time)

Location: Erdington, Birmingham

Hours: 37.5 hours per week

Salary: £29,099 per annum

The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.

Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.

Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.

Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.

They welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Closing date for applications is Thursday 18th June 2026

Interviews to take place on Friday 26th June 2026

As one of the UK's best employers, we believe in putting people at the heart of everything we do. We are looking for an experienced and proactive Employee Relations Advisor to join our People, Culture and Digital team and help us create a positive, supportive and inclusive workplace culture.

 Location: Central Office, Cheadle - Stockport / Hybrid Working
 Hours/Contract:  37.5 hours per week | Permanent
 Salary: £36,040 per annum, with pay increments every two years

This is an exciting opportunity for someone with strong ER experience who enjoys building relationships, supporting managers, and shaping people policies that are accessible, engaging and legally compliant.

What you’ll be doing:

You’ll provide accurate, professional employee relations advice and support to line managers, investigators, and hearing/commissioning managers. You’ll help them interpret policies, procedures, legal guidance and organisational precedent to make balanced and informed decisions across a wide range of employee relations casework, including:

• Employee relations matters.
• Sickness absence management.
• Capability and performance processes.
• Change management support.
• Policy review and development.

You’ll also play an important role in improving our policies and procedures, ensuring they reflect best practice, wellbeing principles and the Trust’s inclusive tone of voice.

About you:

We’re looking for someone who is:

• · CIPD Level 5 qualified
• · Experienced in providing employee relations advice to managers
• · Confident managing a varied HR caseload
• · Skilled in research, policy development and writing
• · Experienced in using HR systems and databases
• · Able to build strong working relationships across teams
• · An excellent communicator with strong written skills
• · Knowledgeable in employment law and HR best practice
• · Passionate about inclusion, wellbeing and people-focused HR

 Experience within education, healthcare or social care settings would be an advantage.

Why join the Together Trust?

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.
• Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

This is a hybrid role, with at least one day per week based at our Cheadle (Stockport) office, with some travel to our services across Greater Manchester as required.

Interviews are scheduled for 16–17 June 2026.

We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff. 

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including a DBS check (at no cost to yourself).