Client relationship executive jobs in Sunbury on thames, surrey

Assistant Director of Income Generation (Major Donors)

The charity is entering a period where stronger leadership within the income generation function will be critical to sustaining and growing its vital work.

We are looking for an Assistant Director of Income Generation (Major Donors) to act as a key member of the senior team and a trusted deputy to the Director.

Location: Mill Hill Broadway, London. Hybrid (2 days WFH per week)

Role Type: Permanent

Work Type: Full Time/Hybrid

Salary: £60-70k

Closing Date: 06 July 2026

Assistant Director of Income Generation Opportunity

Second-in-command for income generation, with real scope to shape how fundraising works

This is a broad, outward-facing role, combining leadership, oversight and hands-on delivery. Alongside helping shape how the team operates, you will lead and grow major donor fundraising, building relationships with high-value supporters, owning a portfolio, and playing a central role in securing significant gifts.

About the Organisation

The charity was founded by Dr Shelley Gilbert MBE, and works to offer a way through the anxiety, fear and isolation so often caused by grief. Bereavement is devastating at any age, but for a child it is life changing.

An open-access charity, funded by the generosity of supporters, they are here to help ease the pain and confusion caused by the death of a parent or sibling. Services include one-to-one counselling, music therapy, grief relief kits and much more.

What matters?

The vision of a world where no child grieves alone. The mission? To give every child, young person and their families access to the best possible support following the death of someone close.

Leading with empathy and kindness, putting people first.

If you join the team…

You’ll be a senior leader in the Income Generation team, working closely with the Director of Income to help lead a nine-strong team and shape how the function develops. You will provide day-to-day management support, help bring structure and consistency to ways of working, and play a key role in building a collaborative, supportive culture across the team.

Alongside management and strategy duties, you will lead on Major Donors fundraising, building strong and lasting relationships with major donors while confidently leading on stewardship. You’ll help to secure sustainable income in a wholly donation-funded model, while raising awareness of childhood bereavement.

Ultimately, you’ll help create a more resilient, well-structured fundraising function that can deliver consistent year-on-year growth. We look forward to welcoming you to a team that upholds values of integrity, compassion and excellence.

You’ll initially be asked to upload a CV to begin your application. This is just to get you started – you’ll then receive the full Candidate Information Pack before submitting a formal application to the client. At that stage, you’ll have the opportunity to review and tailor your CV if you wish.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining the team!

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

#INDNFP

Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)

Hours of work: 21-28 hours a week (3-4 days)

Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The National Partnership Manager role involves:

• Driving expansion across Scotland and the rest of the UK by identifying, engaging, and securing new church partners and networks.
• Working closely as part of the engagement team, to build and manage a strong pipeline of prospective partners, contributing to national growth targets and KPIs.
• Attending and representing Kids Matter at events through public speaking, exhibitions, and partnership engagement.

About you

Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process

How to Apply

You can apply for the National Partnership Manager position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).

Location: Remote (based in England, Scotland and Wales with occasional travel).

Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)

Hours of work: 28 hours a week (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support & Training Coordinator role involves:

• Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
• Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
• Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
• Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support

About you

Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process.

How to Apply

You can apply for the Support & Training Coordinator position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).