Coaching jobs
About the role
This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.
You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Project management
Oversee project delivery across our organisation, ensuring quality and efficiency:
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Develop frameworks for project tracking and reporting.
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Manage and develop a team of project managers, providing resources and support.
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Monitor budgets and timelines across internal and external projects.
Financial management
Ensure financial sustainability and responsible resource management:
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Support financial planning and reporting with our board and senior leadership team.
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Oversee invoices, expenses and budget adherence.
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Assess financial risks and manage potential challenges.
Systems and processes
Build and maintain operational infrastructure that enables our effectiveness:
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Develop strategies, policies and procedures with our senior leadership team.
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Maintain and oversee our systems for efficient project tracking.
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Ensure agreed standards are met across our team and resolve operational issues.
Organisational growth
Drive strategic growth and development:
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Develop business strategies for growth across products, services and recruitment.
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Analyse our data to support strategic goals and tracking.
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Support our recruitment efforts and staff policy development.
What we’re looking for
Essential experience and skills
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Proven operations leadership experience, including managing teams and complex projects.
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Strong project management and delivery track record across multiple initiatives.
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Financial management expertise including budgeting, forecasting, and resource allocation.
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Experience with recruitment, performance management, and policy development.
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Experience with data management, reporting, and operational systems.
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Comfortable learning and adopting new technologies and processes quickly.
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Excellent communication skills, including ability to navigate difficult conversations professionally.
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High attention to detail and meticulous approach to operational standards.
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Ability to work remotely and manage diverse responsibilities with autonomy.
What we’d love to see
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Experience across different organisation types and sizes.
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Flexibility to work with different methodologies and systems.
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Risk management and compliance background.
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Comfortable representing the organisation to external stakeholders.
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Track record of implementing operational improvements and efficiencies.
Personal qualities
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You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.
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You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.
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You take personal accountability seriously and help build a culture where others take ownership of their work.
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You enjoy working in a collaborative team environment and building positive relationships across the organisation.
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You're aligned with our mission and values and are motivated by creating positive social change.
What we offer
Salary and benefits
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£49,500-£62,000 salary, depending on experience.
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Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
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Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
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Pension scheme and enhanced parental leave and sick pay.
Working arrangements
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Fully remote working (must be within 4 hours of central London).
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Access to office space in London when needed.
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Co-working space expenses available for those based outside London.
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Occasional travel to London may be required (up to twice a month), with expenses covered.
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Team away days around the UK (up to four times a year), with expenses covered.
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Full equipment and tech support provided.
Growth and impact
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Direct contribution to building people's power and making positive social change.
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Collaborative, mission-driven work environment with impact across the UK.
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Professional development opportunities including training and events (assessed on an individual basis).
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Clear growth pathway in an expanding team.
How to apply
Please note: this role is for UK-based candidates who have the right to work in the UK.
What to send
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Your CV (max. two pages).
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A supporting statement answering the questions below (max. two pages).
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Both documents as PDFs attached to your email.
Questions to address
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Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?
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How would you approach building operational systems for an organisation that values collaboration and accessibility?
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What attracts you to this role at Act Build Change specifically?
Next steps
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Submit your application by Fri 11 Jul 2025.
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First round interviews will begin from the week of 28 Jul 2025.
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The role will start from Oct/Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Terrence Higgins Trust is recruiting a Head of Public Fundraising to lead and grow our individual giving, legacies, community fundraising (including our shop), database and supporter care programmes.
You will drive supporter engagement, develop effective fundraising campaigns, and maximise income to help us deliver our mission. You will bring strong leadership and strategic thinking, excellent communication skills, and a track record of delivering results. Experience of using data to improve supporter experience and inform fundraising strategy is essential.
This is a key leadership role within our Fundraising and Communications team, working across the organisation to ensure fundraising aligns with our values and priorities. If you are an experienced fundraiser looking for your next challenge, we would love to hear from you.
The Fundraising and Communications team source the vital income needed for the organisation to create impact and maximise that impact for our service users and beneficiaries. This team provides innovative ways to reach and engage our many stakeholders using the latest tools available. Made up of experts passionate about their chosen specialism (income generation, press & media, digital communications, marketing and policy), the Fundraising and Communications team engage our supporters, extend our reach, make our voice heard and create real change for our many beneficiaries.
The client requests no contact from agencies or media sales.
The purpose of your role
We are looking for a proactive policy and corporate affairs professional to join the Police Now team and play a key role in shaping understanding of our programmes, build support amongst stakeholders, and lead the conversation on police reform and culture change.
Police Now’s mission is to transform communities, reduce crime and increase public confidence in policing. You will be instrumental in identifying and offering great opportunities to showcase the best of Police Now's work with Ministers, officials, MPs, Peers, committees, All-Party Parliamentary Groups, and other policy stakeholders and influencers. You will use your skills in advocacy and effective communication to increase awareness of and support for what we deliver, and be an effective partner to the Government demonstrating delivery of their 13,000 neighbourhood policing pledge and the difference good local policing makes to communities.
What you’ll do – the key responsibilities
•Establish yourself within Police Now as a source of expert political advice and guidance in handling sensitive issues and relationships, working to protect and enhance our reputation.
•Be curious about police reform, be actively contributing on external thinking about this and ensure PN colleagues are kept abreast of key developments.
•Maintain the day to day relationship with the Home Office including organising meetings, submissions, paperwork and evaluations.
•Provide expert policy advice to officials at the Home Office, other Government Departments, and Parliamentarians on the work of Police Now through contributions to White Papers and Committee Investigations.
•Be proactive in looking for opportunities for Police Now such as organising visits, participating in roundtables, and playing an active role in relevant conferences.
•Ensure that Police Now fulfils its obligations to Government in return for public investment and is responsive to the needs of the Home Office and other organisations. You will provide accurate information for answers to Parliamentary Questions in a timely manner, input for Ministerial briefings and correspondence, and advice on police and skills policy issues to the Government as appropriate.
What you’ll need – the person specification
•Experience of influencing and advocating within a policy and public affairs environment, you will be confident in communicating with senior stakeholders.
•Engage Ministers, MPs, Mayors, Police and Crime Commissioners and their teams in a way that enhances Police Nows reputation as an expert, insight-led organisation with a strong record of delivery that represents excellent value-for-money.
•You will have a strong understanding of Westminster, Whitehall and the Mayoralities and build good working relationships with key decision-makers. Some experience of media handling around public policy issues is desirable as you will work closely with the Media and Communications team at Police Now.
•Essential skills are the ability to write well, communicate effectively and be confident in engaging senior stakeholders. A demonstrable interest or background in policing or related public services would be of assistance in working with internal stakeholders.
•Above all, you must demonstrate for a passion the Police Now mission, be proactive in identifying opportunities to share Police Now's impact, and be a great team player.
Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police service

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HR and Operations Manager plays a pivotal role in ensuring the effective and efficient functioning of the London Irish Centre’s (LIC) internal operations, with strategic oversight of all HR functions, organisational policies, facilities management, and volunteer coordination.
This key position supports a positive and inclusive workplace culture, embedding best practice, staff wellbeing, and continuous improvement across the organisation. With a focus on both people and operations, the role is central to developing our growing team and delivering well-managed operations that collectively advances LIC’s strategic goals.
About You
- You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.
- You have a strong track record of developing, motivating, and supporting both staff and volunteers.
- You have the ability to manage a wide range of operations - including health and safety, policy, compliance, quality, governance, contracts, and contractor oversight - to support service delivery across the Centre’s diverse functions.
- You are experienced in building and maintaining effective organisational systems.
- You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
- You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential.
- You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Key areas of responsibility
- Lead the day-to-day HR function providing support to staff across all areas of HR.
- Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team.
- Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function.
- Manage HR systems ensuring all records are maintained accurately and comply with GDPR.
- Oversee all recruitment processes.
- Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning.
- Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives
- Coach and advise line managers on people issues withing their teams from probation to sickness absence to performance.
- Manage grievances and disciplinary actions in accordance with policy.
- Lead on delivery of annual training plan and annual appraisal process.
- Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment.
- Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment.
- Manage outsourced IT contracts and service level agreements, overseeing IT and communications providers - including VOIP systems - while coordinating support and resolving issues as needed.
- Oversee office supplies, contracts, and supplier relationships, ensuring cost-effective and efficient operations.
- Responsible for governance and compliance matters, providing comprehensive board support, and managing company secretarial duties, including filings and updates with Companies House and the Charities Commission.
- Oversee and manage operational expenditures to ensure alignment with the allocated budget, while identifying opportunities for cost efficiencies.
This job description is a guide to the nature of the work required of the HR & Operations Manager. It is not wholly comprehensive or restrictive and may be reviewed as required.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Housing Manager
Salary: £33,000 - £39,000
Location: Hammersmith
Contract: Permanent
Hours p/w 35 hours (up to 2 days WFH)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,
Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.
Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.
Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.
About You:
To be successful as the Domestic Housing Manager you will need the below experience and skills:
You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Cycle to Work Scheme
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Northampton Students’ Union, our Sports Development Coordinator plays a pivotal role in enriching the student experience through sport. By overseeing over 35 free-to-join sports clubs, they ensure inclusivity and accessibility for all students, regardless of background or ability. Their responsibilities include managing sports programming, coordinating events like Varsity and Sports Awards, and fostering relationships with both internal and external stakeholders. By supporting student-led initiatives and promoting participation, the Sports Development Coordinator helps create a vibrant, active campus community.
Principal Duties and Responsibilities:
- Book internal and external facilities for training and fixtures. Ensure that the clubs use suitable facilities of an appropriate standard, while following SU procedures and maintaining good relationships with the facility provider.
- Operational responsibility for all SU affiliated sports activity, including approving risk assessment and dealing with all accident reports for sports clubs.
- To ensure that appropriate process is followed when disciplinary issues occur with Sports Clubs.
- To lead on Sports Awards and Varsity, to ensure a safe and relevant event is delivered.
- To feed into the budget-setting process, and be responsible for spending the Sports budget, following financial processes accordingly.
- To support all sports club volunteers in the development and delivery of their activities and events.
- Responsible for the growth and development of new sports and developing processes that enable students to either set up new activities or expand current activities.
- To be the organisation’s main point of contact for British Universities and Colleges Sport.
- To deliver all administrative processes for BUCS-related activity on behalf of the organisation.
- Maintain effective lines of communication between clubs and the Students' Union at all times.
- Operational responsibility for administrating and safety of all onsite sports storage, ensuring spaces are safe for student use.
- Pro-actively look to find ways to increase student participation in sport by ensuring appropriate communication via our Brand & Communications team and promoting and supporting the setting up of new clubs.
- Identify, and with support of line-manager, apply for external funding opportunities that will increase our support for sport in partnership with Clubs and elected officers.
- To establish and maintain contacts to set up community partnership agreements which could increase our sporting offer or volunteering opportunities.
- To review operational processes in a timely manner, in line with any governance or policy change within the organisation.
- Write and develop a training programme for all student sports leaders, focusing on empowering them to complete their roles independently via clearly communicated and transparent processes and enhancement of their soft skills to complete the role.
- Develop systems that empowers students to take ownership of setting up new activities or expand current activities.
- Alongside an elected officer, represent Northampton Students’ Union at all BUCS regional meetings, ensuring that we are updated on University Sport development.
- To support clubs with the recruitment of all paid and volunteer coaches, and ensuring they adhere to the Coaches Code of Conduct and other supporting documents.
- Pro-actively encourage student sports leaders to record and reflect on their skill development.
- Manage and provide mentorship for the Sports Administrator and any other student staff roles working within Sport at the Union.
The client requests no contact from agencies or media sales.
Culture of professionalism. Example of leadership. Core of company support.
Job Title : Employee Relations Manager
Salary : £50,000 - £60,000
Reports to: Head of HR Operations
Department: Chief Operating Office, Human Resources
Contract : 1 Year Fixed Term Contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 11.59pm 17th June
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found
At Cancer Research UK, we exist to beat cancer.
We are currently looking for an Employee Relations (ER) Manager to join us on a 12 month fixed term contract.
In this exciting new position, you will work with the Head of HR Operations to deliver an ER strategy that ensures an effective ER service and leads to a mid-term improvement in key ER metrics such as reduced time to case resolution, reduction in formal ER cases and increase in informal resolution. You will be responsible for the ER framework and all associated processes for employee relation matters that mitigates organisational risk and drives consistency in case management and outcomes.
Leading our team of ER experts, you will deliver a quality employee relations advisory and support service to CRUK, driving efficient, effective, accurate and consistent ways of working.
In a lively, vibrant working environment, you'll be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Team Management
* Coach and develop the ER team so that they are adopting the latest ER practices and processes and have the skills required to deliver a good service.
* Set focus areas and measures of success for the team and review performance against these so that standards of service are met at all times.
* Carry out regular quality assurance (QA) of ER cases and case outcomes to identify opportunities to improve team capability, ways of working, line manager capability and decision making.
Service Delivery
* Set and deliver a clear direction for the management of employee relations cases at CRUK and work with the wider HR team to build the processes, documents and support tools to deliver this.
* Act as an escalation point for all cases involving senior leaders including performance management, conflict resolution and disciplinary cases ensuring policies and procedures are adhered to at all times.
* Work with the Head of HR Operations on complex, high risk cases or disputes to deliver a pragmatic outcome that reduces risk to the charity.
* Oversee all negotiated settlements and conciliation cases taking a lead role in most cases including line manager briefing, consistency of approach, associated paperwork and data collation.
* Provide support on change management programmes including restructures and TUPE transfers, ensuring change processes run smoothly and risks are identified and mitigated.
Data and Trend Analysis:
* Ensure all cases are tracked and progressed in a timely manner to ensure accurate reporting and set clear performance measures for the team and individuals.
* Gather, analyse and interpret data and metrics to identify opportunities to drive down case numbers and increase early resolution to mitigate business risks and improve employee relations practise.
* Provide regular ER briefings to the relevant members of HR leadership making sure they have visibility of high profile, high risk or senior cases as needed and escalate decisions as per the agreed process.
What skills will I need?
* An in-depth knowledge and understanding of employment law and experience in handling complex ER cases, Employment Tribunals, ACAS Conciliations and Settlements.
* Proven track record of successfully leading, coaching and motivating a team to high performance.
* Strong communication and stakeholder relationship skills with the ability to build rapport and influence stakeholders at all levels of the organisation.
* Strong problem solving and decision making ability, with a proactive and solutions-orientated mindset and approach.
* High level of integrity, discretion and confidentiality when dealing with sensitive employee relations matters.
* Experience of setting up and analysing key ER metrics to drive continuous improvements and inform decisions.
* Ability to balance commercial outcomes with mitigation of business risk.
* Highly collaborative with the ability to work effectively with colleagues across the function, showing a united front to stakeholders.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively, please ensure you include all roles of relevance to this application.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.
This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.
The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.
Key Areas of Responsibility include:
Leadership:
- Embedding and implementing through the team our 2025-2023 Strategy;
- Providing charity expertise and governance oversight;
- Providing leadership to the remote team following trauma-informed principles;
- Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
- Building strategic partnerships and alliances.
Strategy
- Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
- Lead a robust culture of evaluation of our impact.
Organisational and finance
- Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.
Stakeholder management
- Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
- Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships.
Key experience and attributes you will need to bring:
- Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
- Some prior experience of interacting with a Board of Directors.
- Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
- Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
- Experience working with external funders, partners, and collaborators
- Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
- Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation.
What we can offer you:
- 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation and make your mark as the organisation grows
SAFEGUARDING and SAFER RECRUITMENT
TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.
Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.
Closing date: 5pm on June 30th 2025
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.
The client requests no contact from agencies or media sales.
1. Brief job description
Role: Office and Fundraising Administrator
Salary: £25,000 - £30,000 depending on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Operations and Finance Lead
Start date: As soon as possible
Application closing date: 23:59 (BST) on Monday 30 June. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
2. About Save the Rhino International – leading the charge!
At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.
We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.
Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.
Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2024, we raised £4.4 million in support of our conservation partners in Africa and Asia.
3. About the role
The Office and Fundraising Administrator is an important role within Save the Rhino, supporting key functions primarily within our Fundraising and Operations pillars.
Reporting to the Operations and Finance Lead, the Office and Fundraising Administrator undertakes a range of administration and finance tasks to support office management, financial management, and fundraising, and is one of the first points of contact for our supporters and members. The Office and Fundraising Administrator will need to work regularly with Microsoft Office documents, spreadsheets and presentations, and with our Salesforce-based supporter and donation management systems. The Office and Fundraising Administrator also supports the Fundraising Team with aspects of supporter engagement and manages SRI’s volunteer programme.
In addition, depending on the experience and interests of the successful candidate, there may be opportunities to develop other skill sets.
Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.
4. Key Responsibilities
The primary responsibilities of the Office and Fundraising Administrator are to:
- Work with the Operations and Finance Lead, including:
- recruitment and management of office volunteers and providing admin support to recruitment processes;
- financial administration, including importing and reconciling donations and other income, logging and banking cheques and cash;
- overseeing the management of SRI’s office, including booking annual inspections / tests, carrying out regular fire-safety checks, liaising with suppliers and contractors, and acting as the lead Fire Marshall;
- acting as a second point of contact with SRI’s IT contractors, maintaining logs of equipment and licence allocations, acting as an Administrator on some IT services (depending on experience), and inducting new team members on key SRI IT platforms;
- managing stocks of stationery, office consumables and equipment; assisting with booking work-related travel / accommodation for team members and volunteers, as well as occasional booking of external meeting rooms, venues etc.; assisting with administration of Board / subcommittee meetings, including diary management; and maintaining a log of SRI’s policies, and their review dates.
- Support the Community Fundraising Manager, including:
- managing communications with fundraisers; setting up appointments; assisting with event preparation and logistics; welcoming fundraisers when visiting the office; assisting with the recruitment of London Marathon runners;
- recruiting and managing event volunteers; creating and maintaining accurate records of fundraisers, donors and volunteers using SRI’s Salesforce CRM; and helping to set up fundraising and campaign pages on fundraising platforms.
- Support the wider fundraising team through:
- engaging with SRI’s members, including: sending out membership packs, responding to queries, and chasing failed payments;
- assisting with updating the online merchandise shop and creating bespoke stores for specific events, e.g. in schools;
- monitoring participation in SRI’s lottery, importing player information into Salesforce, and providing monthly reports to the local council; and updating records linked to legacies.
- Support general office administration
- answering general enquiries via the phone and main office inbox; receiving post; taking payments over the phone; taking notes of the weekly team meeting; and other tasks as needed and consistent with the role.
5. Person specification
Essential skills/ experience:
- Excellent oral and written communication skills, with a friendly and approachable manner and high attention to detail
- Experience working in customer-facing role, and handling enquiries
- Highly organised, with ability to prioritise workload and meet deadlines
- Proficient user of MS Office, particularly Excel, Word and Outlook and of CRM databases
- Experience carrying out data entry in an accurate and efficient manner
- Experience providing administrative support as part of a busy team
- Ability to be flexible, enthusiastic, self-motivated and self-confident, working both independently and as part of a team
Desirable skills/ experience:
- Experience using Salesforce
- Experience carrying out financial reconciliation
- Experience overseeing IT provision in an office environment
- Degree or professional qualification in a relevant discipline
6. Protecting your data
Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.
The client requests no contact from agencies or media sales.
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
Greater Together Manchester are looking to appoint a Social Justice Development Worker to join our team and champion social justice across the Diocese of Manchester. You will be part of a knowledgeable and dedicated team working on a range of social justice initiatives that look to change the lives of people all across the region.
We are looking for someone who is passionate and committed to social justice, who can take the lead on innovative project development, training and community development to help us deliver our programme to revitalise church-based social justice.
About Greater Together Manchester
Greater Together Manchester (GTM) is a visionary local charity which seeks mobilise communities across Greater Manchester, supporting churches and grassroots community leaders to create and develop social justice projects, to take on leadership roles and to engage with decision makers in order to tackle chronic issues of deprivation and disadvantage in their neighbourhoods. We also directly deliver a number of our own front-line services when this is the best way to tackle an urgent, acute need.
Founded as a joint initiative between the Diocese of Manchester and Church Urban Fund in 2015, Since 2015, GTM has supported 271 local community groups, provided training and support to 609 and grassroot community leaders and volunteers, secured more than £500,000 for local community initiatives, and supported 14,188 beneficiaries via our projects and programmes
It is an exciting time for GTM as we are creating our new strategy that will shape our mission and programmes of work over the next few years.
Purpose of the post
To encourage the development of local churches’ response to poverty and social justice across the Diocese of Manchester, with a focus on developing sustainable projects that look to address the root causes of poverty.
To identify and link with existing community groups working on issues relating to poverty and social justice.
To help parishes work together with other sectors and stakeholders, encouraging collaboration and partnerships.
To encourage a movement for change, encouraging churches to engage with practical action, advocacy and systems change.
Main Duties and Responsibilities
Strategic Development and Delivery
- Work with the CEO of Greater Together Manchester to develop a work plan for engaging with existing parish based social justice projects and initiatives, with a focus on shifting from crisis response to prevention.
- Provide a range of development support to new projects and initiatives.
- Be the contact person for parishes seeking advice and support on addressing issues of social justice.
- Keep up to date with the work of national, regional and local organisations and charities that work in this space, as well as keeping up to date with government policies, initiatives and communicating these effectively to parishes and communities.
- Develop effective monitoring and evaluation systems that demonstrate the impact of GTM’s development work.
Revitalisation and Promotion of Church-Based Social Justice Work
- To be an informed and knowledgeable advocate and champion for issues of social justice.
- To meet with leaders from churches across the Diocese to assess their social justice work and offer support and guidance where necessary.
- Raise the profile of church based social justice initiatives and project across the Diocese and amplify the effectiveness and impact of the work of churches in tackling social injustice.
- Support parishes and church-based projects with the monitoring and evaluation of their work, allowing them to demonstrate their impact more easily and accurately.
- Develop relationships with local, regional and national funders.
- Support the delivery of the relevant training for churches across the Diocese on topics relating to social justice.
- Maintain accurate records of development activity with parishes and support parishes to record the impact of their activities.
Promote Effective Networking and Collaboration
- Develop networks of support around social justice issues, acting as a convener, bringing churches together to learn from one another, promoting good practice and encourage peer-support.
- Act as the Regional Coordinator for the Places of Welcome initiative.
- Develop good working relationships with other agencies addressing poverty both locally and nationally.
- Encourage churches to work together with other community groups, charities, and the public/statutory sector to address local issues
Other
- Raise the profile of GTM across the Diocese, encouraging parishes to engage and support our wider work.
- Work with the CEO and other relevant staff members to maintain and develop our relationship with Church Urban Fund and the Together Network.
- Prepare written reports to the Board of Trustees, funders and other partners as required.
- Build relationships with those in similar roles ecumenically.
Person Specification
Experience:
- Experience of working with church and community-based groups and projects
- Track record of building successful partnerships and working relationships with people at all levels, including people with lived experience
- Experience of working with volunteers and grassroots community leaders
- Facilitation and presentation skills, with the ability to lead workshops, training sessions, and discussions
- Experience of developing and implementing robust monitoring and evolution frameworks and keeping accurate records
- Experience of business planning and marketing
- Track record of supporting church and community-based groups to secure funding
Knowledge:
- Strong understanding of social justice issues
- Knowledge of the faith and church sector, in particular the Church of England
- An understanding of the key role that churches play in their local communities and a commitment to promoting social justice as a core part of Christian mission
- An understanding of Christian Theology, with the ability to facilitate theological reflection in parishes
Skills:
- Self-motivated with the ability to work proactively, flexibly and independently, and to encourage and motivate others
- Excellent organisational skills, including time management and the ability to prioritise your workload
- Ability to work with complex situations, to problem solve and exercise sound judgement to deliver positive outcomes
- Excellent interpersonal skills, with good emotional intelligence
- Fully computer literate, proficient in the use of Microsoft Office (Excel, Word, PowerPoint, Teams)
Attitude:
- Willingness to work flexibly, with some evenings and weekends
- A commitment to the vision and values of Greater Together Manchester
- A commitment to Equality, Diversity and Inclusion in all areas of work
Other:
- Full driving license and access to a car
To apply please submit:
A CV, detailing your qualifications, career history, responsibilities and achievements AND
A Cover Letter highlighting your relevant skills and experience, directly addressing how you meet the qualities outlined in the person specification
Please submit your application by the deadline (20th June 2025)
If you have any questions, or would like to talk to someone about the role, please get in touch.
Transforming lives and communities across Greater Manchester
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The client requests no contact from agencies or media sales.
Team Leader – Young People’s Drug and Alcohol Services
Location: Northamptonshire
Salary: £30,775 – £33,205 per annum
Requirement: Full UK driving licence and access to a car essential
Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.
Support young people. Lead a vital service. Be part of lasting change.
Are you experienced in supporting young people with substance misuse or related social care challenges? Do you want to lead a committed team making a genuine difference in young lives?
We’re looking for a Team Leader to join NGAGE, our early intervention drug and alcohol service for young people aged 10–18 in Northamptonshire. Delivered by Aquarius, a charity helping individuals and communities overcome the harm caused by alcohol, drugs, and gambling, NGAGE provides early support, education, and tailored interventions.
As Team Leader, you’ll play a central role in service delivery and operational management. Your leadership will ensure clinical quality, service compliance, and a strong team culture, all while maintaining person-centred care and safeguarding best practice.
Key responsibilities include:
- Supervising and supporting staff, including induction, coaching, and development reviews
- Ensuring services meet all quality, policy and statutory standards
- Managing performance and supporting the recruitment of staff and volunteers
- Liaising with commissioners and external partners
- Overseeing data reporting and budget monitoring
- Championing Aquarius’ values and mission
You’ll bring strong leadership skills and significant experience supporting individuals in addictions, mental health, or social care settings – particularly with young people.
You’ll also need:
- A professional qualification in health, social care, youth work or similar (e.g. NVQ Level 4+, DipSW, Mental Health Nursing, Counselling, Addiction Studies)
- Proven experience in the substance misuse field, with up-to-date knowledge of drugs, alcohol and associated health issues
- Familiarity with effective behaviour change interventions, such as motivational interviewing or psychoeducation
- Staff supervision or management experience, plus strong partnership working skills across statutory and voluntary services
- A solid understanding of safeguarding legislation and best practice
- Strong IT and case management skills, and a flexible, strengths-based approach
What we offer:
- 40 days' annual leave (including bank holidays)
- Contributory pension scheme
- Employee Assistance Programme
- Ongoing training and professional development
- A meaningful role in a charity making real community impact
Make a difference where it matters most. If you want to lead a team making early interventions count for vulnerable young people, this could be your next step.
Apply now and help shape better futures.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Vacancy type: Permanent, part-time
Location: Hunts Cross Store
Salary: £7,619.04, per annum + benefits
Hours per week: 12 pw Thursday, Friday and Saturday 4pm-8pm
Closing date: 19th June. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Contract: Permanent, full time 37.5 hours per week
Salary: £25,787 - £27,886 per annum
Location: Radcliffe, Greater Manchester, M26 1NQ
Closing date: Monday 23 June 2025
Interview date: Wednesday 3 & Thursday 4 July 2025
We’re looking for a passionate and driven Assistant Manager – Client Services to help lead our work supporting people and pets across our Manchester rehoming, advice and behaviour unit. If you have a flair for client care and a love of animal welfare, this is your chance to make a real difference.
More about the role
Our Radcliffe-based centre is at the heart of Blue Cross’s work in Greater Manchester, providing vital services in a creative, community-focused way. We don’t have kennels or catteries on site, so we think differently to help pets and their people, from running a busy food bank to delivering rehoming and support services for a variety of animals.
As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:
- Lead the client services team to deliver exceptional care from first enquiry through to adoption or other support
- Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
- Use data and insights to shape services and continuously improve client experience
- Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
- Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care
This is a permanent, full-time role, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm.
About you
You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not.
A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life.
Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team.
Knowledge, skills, and experience
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Experience in delivering high level client service.
- Experience of working in a fast-paced environment.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross Values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Understanding of safeguarding issues.
- Experience of admission and adoption processes in a rescue environment.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date Monday 23 June 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £ 50 000 per annum
Permanent position (from March 2026 candidates may be subject to a TUPE transfer )
Working pattern: Monday –Friday work (some evening and weekends shift work + on call duties)
Working hours: 40 hours per week
Location: Barnet (N12)
St Christopher’s is the supported housing provider for the London Accommodation Pathfinder – an innovative London wide service to improve accommodation and outcomes for young people aged between 16 and 17 in contact with the youth justice system at risk of custody (remand or sentence).
You and your team will be working closely with local authorities across London and the Pathfinder project team to deliver meaningful programs of activity for young people promoting consequential thinking and diversions from offending by supporting positive outcomes, particularly education, training and employment in addition to life and independent living skills within a trauma informed environment.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
Whether you want to further develop your current role, move up the career ladder or transfer to a different service, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
About the Role
We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff.
Key aspects of the job will be:
· To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.
· To work closely with the local authorities to reduce young people’s offending behaviour and support them to complete their court orders.
· To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.
· To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.
· To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.
· To ensure a trauma informed environment within the home at all times.
Applicants should have
•Hold a relevant qualification in Social Work, Probation, Youth justice, Children’s Residential Care or
Youth Work.
• At least three years’ experience of providing leaving care, housing support or residential care to
Children and young people
• At least one year’s experience of effectively managing a supported accommodation or residential
service for children and young people.
· A good understanding of contextual safeguarding, The Children’s Act 1989 and the Supported Accommodation Standards and Regulations 2023.
· Thorough knowledge of the issues pertaining to young people’s offending, including those relating to alcohol/drug dependency and mental health and complex needs.
· An understanding of restorative justice.
· Working knowledge and thorough understanding of the barriers and challenges that non-white young people face within the criminal justice system
· Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people, particularly Youth Offending Services.
· Awareness of Health and Safety and GDPR Regulations.
· A strong commitment to person centred and inclusive practice.
· A commitment to the best outcomes for children and young people.
What you should expect from us
- Salary £50 000 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including a certificate in youth justice practice, anti-racism, access to children’s rights and participation, CSE, empowerment, mental health and Social Pedagogy,.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programmes.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. We encourage applications from rehabilitated offenders who are able to act as positive role models for young offenders.
Recruitment Pack
For more information or assistance during the application process, please visit our website.
Closing date: 3 weeks from published date
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent homes.
The client requests no contact from agencies or media sales.