We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.
Our platform has been built from the ground up by a small, skilled development team over the past three years. We are appointing a Senior Rails Engineer at a pivotal moment, joining as a senior individual contributor with strong influence on product planning and the roadmap, owning two products in the TEP ecosystem, and acting as the senior technical reference point for the wider development team.
You will work closely with our fractional CTO and the TEP Director to translate strategic priorities into well-built software, helping us actively embed AI-assisted development practices that we believe will significantly change how our team works over the next two years. Supporting our early- to mid-career developers in their work comes alongside the technical role.
We are a small, mission-driven team and this is a high-trust, high-ownership role. The right person will care about the quality of what they build, be genuinely curious about the problems schools and trusts are trying to solve, and be excited about using AI tooling not as a shortcut but as a genuine accelerant for good work.
What you’ll inherit
- A proven, established codebase. Three years of well-considered Ruby on Rails development serving 600+ schools across the UK, Australia and the UAE, with active users, real data, and a roadmap shaped by partner feedback.
- A small, capable, agile team alongside you. Early-mid career developers learning from your day-to-day practice, with a culture of peer review, pair programming and honest feedback already in place.
- A fractional CTO and an engaged Director. Architectural sounding board on one side, a Director who understands the platform and the partner base on the other. You will not be navigating priorities alone.
- A clear AI-first direction. AI assisted development tools are in use and central to how we expect the team to work going forward. You will help shape that practice.
- Real product ambition. A roadmap that includes deeper data pipelines, international growth, and the underlying infrastructure to support a national-scale evidence base.
- A base in Leeds. A vibrant, accessible city-centre office at Platform, New Station Street, two minutes from Leeds station, in the heart of the northern tech hub. Remote-first or office-based at your preference.
Role responsibilities
This is an individual contributor role, owning two products in the TEP ecosystem with strong influence on product planning and the roadmap, working closely with the TEP Director and our fractional CTO. You will write production code day to day, own architectural decisions across your scope alongside the fractional CTO, and act as the senior technical reference point for the development team.
Platform development
You will:
- Write well-tested, high-quality code using Ruby on Rails and front-end technologies, delivering features, fixing bugs and addressing technical debt.
- Work within our Trello and GitHub workflow and agile ways of working, reviewing code, maintaining pull request quality and upholding a strong peer review culture.
- Take ownership of architectural decisions on the platform, working with the fractional CTO to ensure they are sound, well-reasoned and documented.
- Balance delivery pace with code quality. We want to move fast without accumulating debt.
- Contribute to the ongoing improvement of our development processes, tooling and ways of working as the team and platform grow.
- Lead on security and platform performance workstreams.
- Use AI-assisted development tools (Claude Code and similar) as a genuine part of your daily working practice, not as an occasional aid.
Product planning
You will
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Collaborate with the Director and fractional CTO on roadmap prioritisation, balancing new features, fixes, security and technical debt with a clear view of capacity and complexity.
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Translate product priorities into well-scoped, well-estimated technical work, developing cards, running planning sessions and ensuring the team has clarity on what they are building and why.
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Engage in sprint planning and retrospectives, contributing to how we continuously improve our delivery cadence.
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Bring your own perspective on where AI tooling adds value and where it introduces risk. We want someone who uses these tools critically and thoughtfully.
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Contribute to how we think about AI in product development more broadly. This is an area we are actively investing in and your input will shape our approach.
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Provide the Director with clear, honest technical input on decisions that have a product or strategic dimension.
Problem solving
You will:
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Respond to bug reports, both automated exceptions and human reports, working with the team to diagnose and resolve issues quickly.
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Maintain and improve platform reliability, security, monitoring and incident response processes.
Team development and mentoring
You will:
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Provide day-to-day technical support for the development team, the senior technical reference point for our developers.
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Contribute to strategy and working culture as part of a small, growing organisation. We value people who engage beyond their immediate technical brief.
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Mentor and support the team’s growth through pair programming, code review, structured knowledge sharing and honest feedback.
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Help model and embed AI-first working practices across the team, supporting the developers in building real fluency.
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Work with the TEP Director and fractional CTO on team development and ways of working.
About you
We are open to a range of backgrounds. The right person will bring strong technical depth, creative problem solving and real enthusiasm for the way emergent technologies and AI are changing how development work gets done. You do not need to have worked in education or edtech before, but you should care about the mission.
What you’ll need
- We imagine that most strong applicants will have 7+ years of relevant commercial Ruby experience, with strong Rails experience in production environments. We are more interested in your skills than where they came from.
- A strong instinct for code quality. You care about maintainability, test coverage and what the codebase looks like in two years, not just whether it ships today.
- Genuine, practical experience with AI-assisted development tools. You use these comfortably and can speak with real authority about when and how they work.
- Comfort working in an evolving, established codebase. You are at ease with inherited code and incremental improvement.
- Familiarity with data pipelines, analytics infrastructure or big data.
- Translating product priorities into well-scoped technical work. You are comfortable bridging product and engineering.
- Strong communication skills. You can explain complex technical decisions clearly to a non-technical Director and work effectively with a fractional CTO.
What will set you apart
- Experience working in Python.
- Experience significantly contributing to a small development team, not just individual delivery, but helping others do their best work.
- An interest in education, social enterprise or the tech for good context.
Non Charity Employer 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Services Admin Coordinator
Hours: Part-time 22 hours per week (preferred days Monday, Tuesday, Thursday and Friday but open to discussion)
Location: Hybrid Working (40% working from the office in Leeds)
Salary: £26,073.23 - £29,345.65 (Pro-Rata)
Contract: Permanent
DBS: An enhanced check will be required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Are you passionate about providing quality support and ensuring that everyone has a positive experience? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? Epilepsy Action is looking for a dedicated Services Admin Coordinator to join our team!
As a Services Admin Coordinator, you will be the backbone of our services team, ensuring smooth operations, coordinating key activities, and supporting our mission to improve the lives of people affected by epilepsy.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
What you will do
Every day is different, but your purpose stays the same: helping our services to run smoothly.
You will:
- Work closely with services teams to create listings for virtual events to enable people to learn more about epilepsy
- Create and amend webpages for our services
- Arrange service users appointments, rescheduling appointments as necessary in line with our service guidelines.
- Respond to enquiries via telephone and digital channels ensuring they are logged on our CRM.
- Utilise process mapping and IT skills to identify efficiencies across services.
- Support the gathering of service user feedback for evaluation purposes.
- Support with the marketing of services.
- Maintain our presence in national and regional directories.
This is a role where you’ll make a positive difference behind the scenes, utilising your organisational skills and initiative to streamline processes.
About you?
We are looking for someone who is:
- Organised and able to effectively prioritise across multiple tasks
- Supportive with the ability to listen to the needs of the service delivery teams and provide solutions to ensure services are delivered effectively
- Proactive, identifying opportunities to streamline processes
- A good communicator and team player but also able to work independently
- Skilled with IT and quick to pick up new software
- Committed to delivering excellent a service for internal and external stakeholders
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.
Closing Date: Thursday 21st May 2025 @ 12pm
Informal Chat: Arranged as applications are reviewed
Interviews: Week commencing 8th June 2026
Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview. There will be a panel interview and a written task as part of the process.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
