Communications engagement manager jobs in London

An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.

MAIN AREAS OF RESPONSIBILITY 

• Identifying training, learning and development opportunities or needs 

• Developing learning resources, including e-learning and guidance documents

• Managing MA learn, the MA's learning management system (LMS) 

• Overseeing the MA's community outreach programme (Magistrates in the Community) 

• Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees. 

SPECIFIC RESPONSIBILITIES 

Policy committees 

• Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions. 

• Propose priorities and manage programmes of work for the committee 

• Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information 

• Ensure agreed actions and decisions of the policy committees are implemented 

• Build and maintain excellent relationships with committee members 

• Provide support to committee members to enable them to effectively contribute to the work of the MA 

• Assist in the training and development of committee members 

• Agree and implement committee working practices. 

• Contribute to supporting the MA's other policy committees 

Volunteer support 

• Support  representatives in post 

• Work with magistrates to develop and coordinate learning materials 

Learning 

• Develop and upload learning resources to our learning platform. 

• Be the first point of contact for member queries about our learning platform and other training related matters 

• With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series

• Edit webinar footage and create transcripts to upload to MA learn

• Monitor learner behaviour on the MA learn and use this to inform learning development plans. 

Policy and research 

• Provide input to proposed policy and research work 

• Work with policy colleagues to translate research and policy into learning materials. 

Communications 

• Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally 

• Ensure the accuracy of training information contained in MA communications outputs 

• Contribute to our Magistrate magazine, newsletters, website content, social media and press releases. 

Membership 

• Support the work of the MA’s membership team to recruit and retain members

• Assist in responding to members’ queries and provide up to date information about training and learning issues. 

Other duties 

• Contribute to team meetings, organisational strategy and priorities 

• Be proactive in keeping up to date with developments affecting the role 

• Contribute to other organisational tasks, such as support for our webinars and events on occasion. 

GENERAL 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.

PERSON SPECIFICATION 

ESSENTIAL 

• Experience of using a learning management system (LMS) 

• Experience of using, or aptitude to learn, e-learning software, such as Articulate 360 

• Ability to design and develop a variety of online learning resources 

• Experience of project management 

• Ability to organise and prioritise your own workload and a strong attention to detail 

• Ability to assimilate and understand complex information and explain complex issues clearly 

• Ability to produce clear, concise proposals, papers and other written communications

• Ability to communicate effectively, diplomatically and persuasively with a wide range of people 

• Ability to establish personal credibility with a range of stakeholders 

• Ability to work effectively under pressure 

• A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions 

• Excellent networking skills. 

DESIRABLE 

• Training qualification (Level 3 or above and/or equivalent professional training experience) 

• Experience of working with/managing a committee 

• Knowledge of the workings of magistrates' courts 

• Experience of working in a membership organisation 

• Experience of supporting volunteers remotely. 

It’s an exciting time for War Child. We are sector-leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people. 

We’re looking for a Philanthropy Assistant to join our dynamic and high-performing team. You will be directly supporting the Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams through excellent administration and organisation skills, attention to detail, verbal and written communication skills and be part of the team thinking creatively to achieve our strategy goals. In doing so you’ll enable War Child to support more of the world’s most vulnerable children. 

The ideal candidate will be someone eager to learn about fundraising with a keen interest in growing their skills and experience and the enthusiasm to work with supporters to bring about positive change to children’s lives. 

The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere, as required. 

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. 

Your role 

This role provides administrative and coordination support across War Child's Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams. Working with colleagues in these functions, you will help maximise our capacity to maintain and grow relationships with high value and major donors, trusts, foundations and institutional funders. 

You will provide high-quality administrative support across a range of projects, campaigns and fundraising activities, enabling managers to effectively steward their portfolios and build strong donor relationships. As part of an ambitious and collaborative team, you'll play an important role in helping secure vital funding to support children affected by war. 

Your responsibilities 

Administration: 

• Support the team on general administrative tasks including (but not limited to) raising purchase orders, donation processing, income reconciliation, event liaison, venue & catering support, arranging travel and booking internal and external meetings.

• Take minutes in key meetings and share action points with wider teams. 

• Monitor the team info email inbox and direct queries to the relevant team. 

• Ensure that all of team documents, reports and event documents are correctly filed on the War Child internal system for easy reference for the Fundraising Team. 

Research: 

• Lead on the research of new prospects to prepare fundraisers ahead of donor meetings or donors attending events (including creating event biographies). 

• Conduct due diligence and ethical screening of prospective donors, partners and funding opportunities in line with War Child’s due diligence policy, identifying and assessing reputational, ethical and legal risks. 

• Provide administrative and coordination support to the Philanthropy team to help deliver donor stewardship, cultivation and solicitation activities that contribute to achieving income targets, including supporting lapsed donor re-engagement. 

• Lead on the research of existing donors, foundation’s trustees and institutional donor staff to understand their networks and to maximise their potential across the Fundraising teams. 

Communications and Events: 

• Support the team to ensure communications with donors and partners are categorised, updated and stored accurately on War Child’s database, Salesforce and use Dot Digital/Salesforce to send automated comms.

• Support on the creation of donor communications which includes (but is not limited to) creating event programmes, event proposal documents, event invitations and donor impact reports/proposals. 

• Support the Philanthropy team in particular on event planning and event delivery including supporting the admin tasks for War Child’s flagship gala, The Wassail, held in December. 

• Represent War Child with commitment and enthusiasm to build new relationships and contacts for War Child, supporting colleagues to ensure that new prospects are followed up and their interest capitalised on. 

• Develop strong relationships and maintain excellent communication channels with other teams and departments across War Child. 

• Actively participate in regular department and team meetings, contributing to strategy discussion and decisions that will be beneficial to the development of fundraising activities. 

• Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Integrity & Safeguarding Policies.

• We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters. 

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role. 

You are: 

• Someone with a keen interest in relationship-based fundraising. 

• An interest in (or ideally some experience of) supporting public/private events from creation, through planning and to event delivery. 

• Take a proactive approach to communication by seeking clarification when needed, escalating risks or challenges promptly, and keeping managers informed where priorities conflict or support is required. 

• Able to undertake detail-oriented administrative tasks efficiently and to a high-quality standard. 

• Familiar with managing your workload to meet deadlines, manage priorities and hit targets. 

• Able to demonstrate strong written and verbal communication skills. 

• Able to design clear, engaging and professional presentations, proposals, reports (preferably on Canva). 

• Ability to undertake basic analysis of data for research and screening purposes. 

• Highly adept at using and managing Outlook calendars and inboxes, including those that are not your own. 

• A competent user of Microsoft Office applications, including Excel and PowerPoint. 

• A true team player, able to maintain effective and collaborative working partnerships with internal and external stakeholders. 

• Able to get up to speed with fundraising regulation and GDPR, and its implications for fundraising policy and practice. 

• Able to use or effectively get up to speed with SharePoint and Salesforce quickly. 

• Naturally discreet and highly trustworthy. 

• Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided). 

Help residents feel informed, supported and confident throughout vital building safety and remediation projects. Join Peabody's Resident Engagement and Compliance team and make a real difference by delivering exceptional customer service, clear communication and positive outcomes for our communities.

We're looking for a passionate and proactive Remediation Resident Engagement Officer to be the trusted link between residents, contractors and internal teams during fire remediation and building safety works. This is a rewarding opportunity for someone who thrives on building relationships, resolving complex issues and ensuring residents remain at the heart of every decision.

In this role, you'll act as the primary point of contact for residents throughout their remediation journey, providing reassurance, managing enquiries and complaints, and ensuring people are kept informed every step of the way. Your ability to communicate clearly, demonstrate empathy and build trust will be key to delivering an excellent resident experience.

Working closely with teams across Home Ownership, Housing Management, Asset Management, Legal and Fire Safety, you'll support the delivery of remediation programmes while helping ensure compliance with relevant legislation and regulatory requirements. You'll maintain accurate records, monitor project information, assist with leaseholder and landlord certification processes, and contribute to service improvements through data analysis and resident feedback.

This role would suit someone with experience in housing, resident engagement, leasehold services, property management, customer service or compliance who enjoys working in a fast-paced environment and managing a varied workload. You'll be organised, solutions-focused and confident building relationships with a wide range of stakeholders.

What you'll bring:

• Excellent customer service and relationship-building skills.
• Experience handling complex enquiries, complaints and escalations.
• Strong organisational skills with the ability to manage competing priorities.
• Confidence maintaining records, databases and compliance documentation.
• Excellent written and verbal communication skills.
• A proactive, resident-focused approach with great attention to detail.
• Knowledge of housing, leasehold services, compliance or building safety practices would be advantageous.

At Peabody, you'll be part of an organisation committed to creating safe, sustainable communities and delivering outstanding services to residents. Whether you're seeking a permanent opportunity or a fixed-term role, this is your chance to contribute to a high-profile building safety programme while developing your career in a supportive and purpose-driven environment.

Apply today and help us make a lasting difference to residents' lives by ensuring they feel heard, supported and informed throughout every stage of their remediation journey.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September

VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.

VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!

JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.

KEY RESPONSIBILITIES Strategic Marketing Leadership

> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.

> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.

> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.

> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.

> Champion and implement AI effectively and wisely to at least 10x our marketing output.

> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling

> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.

> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.

> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.

> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.

> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.

> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement

> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.

> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.

> Significantly grow house, event and retreat guests to maximum capacity.

> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.

> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.

> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.

> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.

> Effectively be able to spin-up world class UX websites and apps in short timescales.

>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.

>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.

> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.

>Use analytics and audience insight to improve campaigns and tactics.

>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations

> Lead Waverley Abbey’s external communications, media relations and public relations activity.

>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.

>Oversee press releases, media statements, articles, briefing materials and external announcements.

>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.

> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.

> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications

> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.

> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.

> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.

> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development

> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.

> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.

> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.

> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.

> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.

> Commission and manage freelancers, agencies and specialist suppliers where appropriate.

> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance

> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.

> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.

> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.

> Use data, audience research and market insight to inform decisions and continually improve performance.

> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance

> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.

> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:

> Contribute actively to organisational strategy, planning and decision-making.

> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.

> Model leadership that is clear, courageous, compassionate and accountable.

> Champion a culture of excellence, collaboration and continuous improvement.

> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.

> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.

> Undertake other reasonable duties consistent with the seniority and purpose of the role.

PERSON SPECIFICATION Experience — Essential

> Significant senior-level experience in marketing, communications or brand.

> A strong track record of developing and delivering successful marketing and communications strategies.

> Experience of leading integrated campaigns across digital and traditional channels.

> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.

> Experience of leading, managing and developing a marketing or communications team.

> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.

> Experience of working effectively with senior leaders and providing trusted strategic advice.

> Experience of managing budgets, agencies, suppliers and multiple projects.

> Experience of using data insight to evaluate performance and make decisions.

Experience — Desirable

> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.

> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.

> Experience of working across an organisation with several distinct audiences, services or brands.

Knowledge and Skills — Essential

> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.

> Exceptional written and verbal communication skills.

> Strong creative judgement and the ability to recognise and develop compelling stories.

> A sophisticated understanding of brand, audience development and customer journeys.

> Excellent leadership and people-management skills.

> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.

> Confidence in analysing data, measuring impact and presenting clear recommendations.

Knowledge and Skills — Desirable

> A relevant degree or professional marketing qualification.

> Membership of the Chartered Institute of Marketing.

> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.

> Understanding of the UK higher education landscape.

Personal Qualities The successful candidate will be:

> An imaginative and ambitious leader who is excited by the opportunity to build something significant.

> A gifted storyteller who communicates with clarity, warmth and authenticity.

> Strategic and creative, while also able to bring structure, focus and delivery.

> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.

> Emotionally intelligent and confident in navigating complexity.

> Proactive, resourceful and comfortable taking appropriate initiative.

> Committed to excellence without losing warmth, humanity or perspective.

> Resilient, adaptable and able to respond positively to change.

> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements

> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.

> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder. 

This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.

This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners. 

Key responsibilities:

Marketing and community engagement

• Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.

• Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.

• Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.

• Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.

• Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects. 

• Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.

• Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
   

Brand management and content oversight

• Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.

• Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging. 

• Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.

• Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout. 

• Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.

• Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.

• Contribute creative ideas and direction for digital campaigns and associated digital content.

Event management

• Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.

• Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.

• Support the delivery of Climate Spring community building events, in collaboration with internal teams.

• Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.

Operational and team management

• Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation. 

• Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.

• Line-manage and support the professional development of the Communications and Marketing Coordinator.

• Act as a deputy for the Head of Communications and Events as required.

• Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.

Essential experience and skills

• Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.

• Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.

• Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.

• Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.

• Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.

• Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.

• A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.

• Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.

• Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.

• Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.

• Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.

• Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.

Desirable experience and skills

• Experience delivering paid digital marketing activity.

• Experience using CRM systems to support audience development and segmentation.

• Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.

• Experience creating and editing video content for digital marketing and social media.

• Experience working in the film and TV industry or the wider creative and entertainment sector.

• Demonstrable knowledge of climate, sustainability and environmental issues.

How to apply

If your skills and experience meet the above requirements, please apply by;

1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)

2. Supporting statement (maximum one page)

As part of the statement, please answer the following questions:

• What interests you about this role and why would you like to work with Climate Spring?

• Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?

• Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?

Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.

Please note that AI-generated applications will not be considered.

3. Work samples

Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.

4. Please also fill out this recruitment monitoring formwhen you apply. 

Deadline for applications:  Wednesday, 9th September, 5pm BST

First stage interviews: scheduled for w/c 21st September

Second stage interviews: scheduled for w/c 28th September 

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children. 

The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.

The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.

The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.

Key responsibilities include

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
• Direct line management of the Acquisition Marketing Officer and volunteers as required.
• Manage agencies and freelancers as required.
• Ensure activities follow fundraising and data regulations, and marketing best practice.
• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
• Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
• Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
• Build performance-driven channel plans across, organic and paid social media channels such as Meta.  
• Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
• Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.  
• Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
• Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
• Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
• Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.

Please follow instructions on Charity Job to be redirected to our website and apply today!

Role Overview

The Talent Set are delighted to partner with a brilliant health charity on a fantastic Social Media Manager role. This position involves crafting and executing effective social media strategies to enhance visibility, engage audiences, and support the organisation's charitable mission on various digital platforms. This is a 6 month fixed term contract.

Key Responsibilities

• Develop, implement, and manage social media campaigns aligned with organisational goals.
• Create engaging, inclusive content tailored to diverse audiences across multiple platforms.
• Monitor social media channels, analyse performance metrics, and optimise strategies for maximum reach and engagement.
• Collaborate with teams to ensure consistent messaging and brand voice.
• Stay current with social media trends, tools, and best practices to innovate content approaches.
• Manage social media advertising and promotional activities, ensuring budget optimisation.
• Foster positive community engagement through timely responses and interactions.

Person Specification

• Experience within a social media role at a not for profit organisation
• Proven experience managing social media channels for organisations, preferably within charitable or non-profit sectors.
• Excellent written communication skills with a flair for creating compelling content.
• Strong analytical skills to interpret performance data and adapt strategies accordingly.
• Ability to work independently, demonstrating organisation and time management skills.
• Creative mindset, open to experimenting with new content formats and tools.
• Proactive approach to problem-solving and continuous learning.
• Commitment to organisational values centred around community engagement and impact.

What’s on Offer
Salary: £42,000 - £47,000 pro rata, for this 6 month fixed term contract. This is a hybrid role, 2 days a week in their Central London office.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you passionate about racial justice and supporting young Black people to thrive?

Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.

Key responsbilities 

- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership

- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.

- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations

- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision

- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements

- Be responsible for the effective monitoring and evaluation of all Employment programmes

- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols. 

Person specification 

- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements

- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management

- Strong background in operational management - programme impact and evaluation, risk management and programme development

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision. 

About us

Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons. 

As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.

If this role sounds of interest to you please read full job description below with more details and how you can apply

ABOUT CFAB

CFAB is the UK's only charity with a dedicated international children's social work team and the UK's sole member of the International Social Service (ISS) network. We identify, protect and support children and families separated by international borders as a result of conflict, trafficking, migration, family breakdown and asylum-related issues.

Working with partners in more than 130 countries, we are experts in international social work, cross-border child protection, international care proceedings and overseas family placements, helping children remain connected to their families, identities and cultures wherever possible.

ABOUT THE ROLE

We are seeking an ambitious and experienced fundraiser to join CFAB at an exciting stage of our development. This is a unique opportunity to help shape the future of a small charity with a global reach, securing sustainable income that enables children and families across borders to remain connected, protected and supported.

Fundraising is central to CFAB's long-term sustainability, generating almost 60% of the charity's £1million annual income. As we deliver our new organisational strategy and strengthen our External Affairs function, you will play a key role in growing and diversifying income to support our future ambitions.

Trusts and foundations will be at the heart of your role, building on our strong portfolio of funders while developing opportunities across corporate partnerships, supporter stewardship, challenge events and other emerging income streams. Working closely with the Deputy CEO, you will lead the day-to-day delivery of our fundraising strategy, develop new opportunities and help strengthen CFAB's fundraising capability.

As our senior operational fundraising lead, you'll have significant autonomy and the opportunity to influence organisational strategy while working as part of a collaborative team spanning fundraising, policy, communications and digital engagement. This role offers the chance to make a meaningful contribution to a growing organisation with an international impact.

You will also have the opportunity to recruit and line manage a Fundraising Coordinator from January 2027, helping to shape the next phase of CFAB's fundraising function.

If this sounds like the opportunity for you, and you have the

skills, experience and passion to succeed in this role,

we'd love to hear from you.

JOB SPECIFICATION

Key responsibilities:

1. Strategy Delivery and Management

Working closely with the Deputy CEO, you will lead the delivery of CFAB's fundraising strategy, translating strategic priorities into operational plans that support sustainable income growth.

You will contribute to fundraising strategy, budgeting and income forecasting, monitor performance against agreed targets and ensure fundraising activity is effectively managed through Salesforce. You will identify opportunities to improve fundraising processes, strengthen fundraising performance and support the development and implementation of new income streams and fundraising initiatives.

2. Trusts, Foundations and Corporate Partnerships

You will lead CFAB's trust and foundation fundraising programme, developing and managing a portfolio of funders, partners and supporters to maximise long-term income. You will prepare and oversee high-quality funding applications, reports and pitches, ensuring all funder requirements and deadlines are met.

You will also develop and manage corporate fundraising opportunities, identifying prospective partners, preparing partnership proposals and supporting the growth of corporate income as a strategic priority. Working alongside the Deputy CEO, you will help shape the organisation’s corporate offer and operate a shared account management model for strategic funders and high-value funding opportunities.

3. Relationship Management and Income Growth

Working with the Deputy CEO, you will lead the development and delivery of CFAB's stewardship strategy, strengthening relationships with existing supporters and creating meaningful supporter journeys for new donors. You will oversee donor communications, the supporter newsletter, and recognition processes, ensuring supporters understand the impact of their giving and remain engaged with CFAB.

You will also grow CFAB's challenge events programme, increasing participation, enhancing the supporter experience and developing challenge events as a sustainable source of unrestricted income.

Working collaboratively with the Deputy CEO, Digital Engagement and Outreach Lead, and Policy and Communications Officer, you will develop and deliver digital fundraising campaigns, including Big Give match funding campaigns, and a programme of fundraising events to grow and engage CFAB's supporter base.

4. Team Leadership and Fundraising Operations

You will line manage the Fundraising Coordinator, providing day-to-day leadership, coaching and support to ensure the effective delivery of fundraising operations.

You will oversee prospect research, fundraising administration, supporter stewardship, challenge events, Salesforce management and fundraising reporting, ensuring high standards of performance, accurate data management and effective collaboration across the fundraising function.

5. Governance and Representation

You will help prepare fundraising reports, pipeline updates, income forecasts and performance information for the Senior Management Team and Board of Trustees.

You will ensure fundraising activity complies with relevant legislation, the Code of Fundraising Practice, GDPR, Gift Aid requirements and organisational policies, maintaining the highest standards of fundraising governance and supporter care.

You will represent CFAB externally with funders, corporate partners, supporters and sector networks, acting as an ambassador for the organisation and helping to strengthen its profile, reputation and long-term strategic relationships.

6. Additional Responsibilities

As a member of the wider management team, you will contribute to organisational planning, continuous improvement and cross-organisational projects. You will identify opportunities to strengthen fundraising systems, develop new ways of working and support the long-term sustainability of the organisation. You will also be expected to attend occasional evening and weekend events, meetings and networking opportunities, and to carry out your responsibilities in line with CFAB's policies and relevant legislation.

Essential Skills, Knowledge and Experience

These criteria describe the core skills, knowledge and experience required to succeed in the role. Please ensure your cover letter demonstrates how you meet each of the essential criteria, providing examples where possible.

1. A successful track record of securing income through trusts and foundations within the charity sector, with experience of developing high-quality funding applications, reports and funding proposals.

2. A genuine passion for building long-term relationships with supporters, funders and partners, together with experience of identifying and developing new fundraising opportunities.

3. Experience of developing fundraising pipelines, supporter journeys and stewardship plans that strengthen relationships and maximise long-term income.

4. Excellent written and verbal communication skills, with the ability to produce compelling fundraising materials and build effective relationships with a wide range of internal and external stakeholders.

5. Experience of using CRM systems (preferably Salesforce) and fundraising data to manage relationships, monitor performance and inform fundraising decision-making.

6. Excellent organisational and project management skills, with the ability to manage competing priorities, work independently and contribute strategically to the continued growth and diversification of fundraising income.

Desirable Skills, Knowledge and Experience

The criteria below are not essential but will help us identify candidates with additional relevant experience. We encourage you to apply even if you don't meet every desirable criterion.

1. Experience of fundraising within a children's, family support, social care or international charity.

2. Experience of corporate fundraising, challenge events, supporter stewardship or digital fundraising campaigns.

3. Experience of line management or supporting the skills and development of colleagues, volunteers or interns.

Youth Programmes Officer 

Hours: 35 hours per week 

Reporting to: Youth Programmes Manager 

About us 

The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning. 

Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work.  

Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK.  

We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Youth Programmes Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations. 

Ben’s legacy is our guide – we exist to stop knife crime 

About the Role 

We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime. 

As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.  

Key Responsibilities 

Programme delivery

• Deliver workshops to a range of groups (primary, secondary, PRU/AP and adults), adapting to different needs
• Ensure sessions are engaging, high quality, and responsive to feedback

Programme development

• Gather and analyse feedback to improve programmes
• Support the development of new projects and resources

Workshop coordination

• Coordinate day-to-day delivery across two sites
• Manage bookings, enquiries and pre-visit information
• Maintain strong relationships with schools and partners
• Keep CRM and booking systems up to date
• Coordinate freelance facilitators and support their onboarding and training

General

• Carry out other duties as required

Person Specification 

Experience

• Delivering workshops or training to young people
• Adapting structured programmes to different needs
• Managing behaviour and supporting young people with additional needs
• Coordinating multiple tasks or stakeholders
• General admin and use of digital systems

(Desirable: programme design, training adults, relevant qualification in teaching/youth work)

Skills and knowledge

• Strong facilitation and communication skills
• Ability to build positive relationships
• Understanding of youth violence or knife crime
• Knowledge of inclusive teaching approaches

Personal qualities

• Passionate about supporting young people
• Reliable, organised and proactive
• Collaborative and professional
• Committed to equality, diversity and inclusion
• Open to learning and continuous improvement

Benefits  

• Flexible working where possible
• 27 days’ annual leave (+ bank holidays), rising with service
• Enhanced sick pay
• Pension scheme
• Cycle to work scheme
• Development opportunities

How to apply

Submit a CV and supporting statement outlining how you meet the person specification. Please also answer the two additional questions on the application form.

Deadline: Monday 24th August 09:30am.
Interviews:

• Stage 1: 27th / 28th August
• Stage 2: Week commencing 1st September (in person)

Overview

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster. 

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways. 

Purpose of the role

The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.

Duties and Responsibilities

Supporter care and fundraising

• Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
• Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
• Record and track fundraising activity, ensuring accurate records and effective supporter communications.
• Prepare and send thank you letters, receipts and other supporter communications.
• Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
• Recruit, coordinate and steward fundraising volunteers across the year. 

CRM and donor management

• Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
• Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
• Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
• Produce regular insights and reporting to inform fundraising strategy and decision making.
• Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
• Work with the Finance Manager to process monthly direct debits and reconcile income.
• Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship. 

Operations and administration

• Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
• Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
• Manage auction and raffle prize inventories, tracking usage and income.
• Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
• Maintain team calendars, campaign plans and shared resources to support effective team operations.

Other Duties

Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:

• To attend, where appropriate, local, regional and national meetings /events.
• To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
• To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
• To a ttend relevant CPD training events as required.
• To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
• To w ork within the guidelines of Race Against Dementia’s policies and procedures.

All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.

This is not intended to be an exhaustive list. Your job description may be subject to change.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Key Responsibilities 

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

• Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
• Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

• Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
• Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

• Significant experience of managing frontline advice services and leading high-performing teams.
• Proven ability to provide technical supervision and support on complex debt advice cases.
• Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
• Strong IT skills, including Microsoft Office and case management systems.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
• Excellent written and verbal communication skills.

Personal Attributes

• Inclusive, collaborative and approachable leadership style.
• Highly organised, proactive and solutions focused.
• Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

• Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
• Willingness to work across multiple Toynbee Hall and community locations.
• Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Media Manager (Job share) – Health Equals

Salary: Up to £52,784 pro rata per annum plus excellent benefits.

Contract: Permanent (Three month probationary period/job share review period)

Hours per week: 22.5 hours per week (Wednesday to Friday). You will be required to work in-person a minimum of one day per week, in line with our hybrid working model.

Our Foundation

We are an independent charitable organisation working to build a healthier UK.

Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.

It doesn't have to be like this. Our mission is to help build a healthier UK by:

1.Improving people's health and reducing inequalities

2.Supporting radical innovation and improvement in health and care services

3.Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change.

Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About Health Equals

Health Equals is the UK’s campaign for improving health opportunities. Made possible as a strategic initiative of the Health Foundation, we are a group of people and organisations campaigning to make sure the things we know shape health and wellbeing are at the

heart of policymaking and practice, so everyone can experience a healthy life and the opportunities that brings. Right now, in the UK, lives are being cut short because the basics are not available to everyone. Health Equals is campaigning to change that.

About the role:

We are looking for a media manager to work as a job share partner in our small, start-up style team on our public campaigning initiative. This role provides an exciting opportunity to jointly lead on our earned media approach, working to secure high-quality coverage of our campaigns and the Health Equals coalition across print, online and broadcast media to influence public opinion and political change.

In this role, you’ll use your skills to deliver our PR strategy for our upcoming public-facing campaigns, working alongside your job share partner to manage our PR agency partner, leading our press office function, building trusted relationships with journalists and influencers, and coordinating Health Equals member spokespeople and lived experience storytellers. You will work proactively with data analysts and policy experts to spot and develop media opportunities based on new and available data relating to health inequalities. Your work day-to-day will vary from strategic to delivery focused, such as writing press releases and pitching to national and regional media, fielding enquiries and responding proactively to developments in the external environment. This is a fantastic opportunity for an experienced media manager looking for a part time, job share role, who can help Health Equals to grow its profile and ensure its campaigns achieve impact, helping to play a part in bringing about better health for people in the UK.

How to apply:

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role here. To find out more about health equals, visit our website.If you would like to apply, please submit your CV, and answer the following application questions:

1. What do you know about Health Equals and our mission that makes you want to work for us?

2. Describe your experience in developing and executing a successful media strategy to support a public campaign. How did you ensure effective communication through the media to influence public opinion and political change?

Our commitment to Inclusion and Diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.

We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.

We have identified three diverse groups, In particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.

Apply to join our team and let's work towards building a diverse and inclusive workplace together.

If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: Tuesday 18th August