Community key worker jobs in London
About the role:
At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.
This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.
As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.
Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- Experience of supporting people facing homelessness and multiple disadvantage such as domestic abuse, substance use, and poor mental or physical health.
- Knowledge of women’s services and the impact of violence against women and girls (VAWG).
- Understanding of how statutory and community services operate, including health, social care, housing and criminal justice.
- Ability to engage and build trust with people who may be reluctant to accept support.
- Ability to manage a caseload effectively and balance competing priorities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Wednesday 26th August at midnight
Interview date: Wednesday 9th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Support Youth Worker to work across two projects:
The role will cover the following projects:
Irish Traveller young people (Travellers project) 11-19 years old, including;
● Weekly workshop/sessions
● Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
● Off-site holiday activities
● Outreach, detached work and networking
Please note, work may extend to ages 8–21, subject to funding.
Staying Connected project young people, 11-19 years old, including;
● Targeted one-to-one mentoring and support via face-to-face, online or via phone
● Group support delivery
● Personal action plans, including progressive pathways
● Off-site holiday activities
● Outreach, detached work and networking
Job responsibilities
● Support with the planning and delivery of an innovative, cohesive and progressive programme of delivery with a proactive approach for Travellers and Staying Connected (focusing on personal and social development skills), and budgeting to ensure smooth and effective delivery of the programme.
● Recruit, engage and support young people aged to participate in the programmes.
● Building and strengthening partnerships with local organisations, services, and stakeholders (such as schools, youth services, community groups, health providers, or charities)
● Adhere to the programme risk assessments as/when required and carry out regular health and safety checks.
● Develop promotional content and material for the projects and events (e.g. via social media, website, offline marketing etc.).
● Support young people into positive outcomes including Education, Employment and/or Training.
● Deliver one-to-one or group support sessions (via text message, email, telephone, virtually and face-to-face) to provide advice, information, guidance, mentoring and signposting to internal and external services (e.g. mental health and wellbeing services, YAA events).
● Create individual action plans with young people to capture their key aims and objectives at different stages of engagement.
● Support the organisation and delivery of trips and positive activities in line with provision delivery plans and/or requirements.
● Provide day-to-day operational and administrative management support of the programmes.
● Support the management of project budget sheets, recording expenditure and forecasting financial information for reporting purposes.
● Maintain an asset register for any equipment/assets associated with the programmes and ensure their safekeeping.
● Support the management of referrals to and from the programmes, including partner agencies such as Social Services, the Police, the Youth Offending Team (YOT), Alternative Provision and Schools.
● Record young people’s data, (Views) including membership information, case notes, session notes, registers, and case studies.
● Prepare reports for funding applications,collate monitoring statistics to evidence impact and engagement for reports and funding bids.
● Capture and evaluate young people’s journeys and progress through feedback, consultation, and creative methods to evidence impact and support future funding.
● Ensure youth voice shapes programme design and delivery, reflecting the needs and priorities of the community.
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
Person specification
Knowledge and experience
● Certification and professionalism - Youth Work Qualified
● Experience in the charity sector, the voluntary sector, or community sector would be desirable.
● Experience working with children, young people and vulnerable adults
● Competent in the use of MS Word, Excel, and databases for recording and reporting.
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Good communication skills, including literacy and writing skills (creative skills welcomed)
● Good interpersonal skills and some experience of engaging with a diverse group of young people, including the Irish Traveller community (preferred).
We empower young people to thrive through fun, inclusive activities, trusted support and opportunities to build brighter futures.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To achieve this, we are seeking to appoint a Lead Worker for the Irish Traveller cohort to develop and deliver an innovative and progressive project in a safe, industrious, and supportive environment, working primarily with this community.
The role will cover Lead and Support Worker positions across the following projects :
Irish Traveller young people (Travellers project Lead) 11-19 years old, including;
● Weekly workshop/sessions
● Targeted mentoring and support - helping them to stay in education, enrol in college, seek work opportunities, and access additional support services.
● Off-site holiday activities
● Outreach, detached work and networking
Please note, work may extend to ages 8–21, subject to funding.
Staying Connected project (Associate Lead) -young people 11-19 years old, including;
● Targeted one-to-one mentoring and support via face-to-face, online or via phone
● Direct liaison and programme planning and development Staying Connected Project Lead
● Group support delivery
● Personal action plans, including progressive pathways
● Off-site holiday activities
● Outreach, detached work and networking
Key Responsibilities
Programme Leadership & Delivery
- Plan and deliver an innovative, progressive programme of activities, developed in collaboration with young people and colleagues.
- Create safe, supportive spaces that foster personal and social development.
- Deliver 1 to1 and group support sessions through a variety of methods (in-person, phone, digital), providing advice, guidance, mentoring, and signposting to other services.
- Organise trips, workshops, and positive activities in line with the project delivery plan.
Project & Partnership Management
- Lead the day-to-day operational and administrative management of the project.
- Develop and manage partnerships with schools, local agencies, and trusted community stakeholders.
- Represent YAA at borough, London-wide, and partnership meetings to champion Traveller young people’s voices.
- Manage project budgets, expenditure records, and ensure assets and equipment are safeguarded.
- Supervise project staff, support workers, and facilitators, ensuring high-quality delivery and compliance with YAA standards.
Monitoring, Evaluation & Reporting
- Record attendance, case notes, and data consistently and accurately in the online database.
- Capture and share the impact of young people’s journeys through case studies, feedback, quotes, photos, and video.
- Produce monthly, quarterly, and annual performance reports for senior management and the Board of Trustees.
- Contribute to fundraising efforts by demonstrating impact and supporting applications to secure sustainable funding.
This job description cannot cover every task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time, which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
This is a unique opportunity which merges two roles with the aim to uphold the standards of the organisations and create more access and opprotunities for young people across our services.
Person Specification
Essential Skills & Experience
- A minimum Level 3 Youth Work qualification (or equivalent).
- Strong experience working with young people, ideally including the Traveller community.
- Skilled at building positive, trusting relationships with young people, families, and partners.
- Excellent organisational skills, able to manage multiple priorities and deadlines effectively.
- Confident communicator with strong literacy, report-writing, and presentation skills.
- Competent in MS Office (Word, Excel) and database systems for recording and reporting.
- A strong commitment to equity, inclusion, and safeguarding.
Desirable
- Experience within the charity, voluntary, or community sector.
- Understanding of the specific challenges facing Irish Traveller young people.
- Track record of partnership working and external stakeholder engagement.
We empower young people to thrive through fun, inclusive activities, trusted support and opportunities to build brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a flexible, reliable, and enthusiastic Sessional Worker to join our Young Carers team. The primary focus of this role is to provide consistent support at our weekly Young Carers After School Club, which takes place every Thursday during term time from 4:30pm – 6:00pm. The club is delivered across two age groups (5–11 and 12–16 years), and regular attendance and commitment to supporting both groups each week is an essential requirement of the role.
You will work alongside the Young Carers team to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and provide children and young people with a fun, safe, and supportive break from their caring responsibilities. You will encourage participation, build positive relationships, support behaviour where required, and help ensure every young person feels welcomed, included, and valued.
You will also play an active role in planning and preparing for the After School Club as well as assisting with the set-up before each club and the clear-up afterwards to ensure the space is safe, organised and welcoming.
In addition to the weekly After School Club, you will support the delivery of our school holiday programme, including trips, workshops, activity days, and special events, subject to your availability. This will include contacting families, promoting upcoming activities, recruiting and booking young carers onto both the After School Club and holiday activities, supporting attendance, and helping to ensure activities are well attended by those who would benefit most.
From time to time, you may also support outreach and engagement activities, including attending community events, working with local schools and partner organisations, and helping to identify hidden Young Carers so they can access the support and opportunities available through our service.
This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
-
Experience working with children, young people, or vulnerable groups
-
Ability to communicate sensitively and effectively with young people and their families
-
Reliable, punctual, and flexible
-
A strong understanding of professional boundaries and confidentiality
-
Willingness to work evenings and weekends
-
Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 31st August 2026
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications are reviewed and suitable candidates invited to interview online via Microsoft Teams as they are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert once a suitable candidate has been identified.
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £38,000 FTE
Contract: Permanent
Working pattern: Full-time; 39 hours p/w
Location: HMP Brixton, HMP Downview, HMP Send, The Clink Cafe in Herne Hill and the South East
Applications will be reviewed on a rolling basis.
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community, by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine dining restaurant open to the public in HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Earlestoke, a commercial bakery in Brixton and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also and additional kitchen at Herne Hill and then served by alumini on front of house ats some of the best venues in London including the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. . In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels.
JOB PURPOSE
The Reintegration and Employment Lead (Prisons & Through the Gate) is responsible for leading the delivery of high-quality reintegration and employment support across multiple prison establishments and into the community, as well as across our youth projects.
This is a visible operational leadership role, working across a portfolio of prisons to ensure individuals are supported to leave custody with realistic employment opportunities, coordinated Through the Gate support and the practical tools they need to secure and sustain meaningful employment post-release.
The role also supports our youth café projects in South London and Guildford, working alongside Chef Trainers and Youth Support Workers to ensure that young people at risk of offending are supported to progress into further education, employment or training following graduation from the programme.
You will lead and develop a geographically dispersed team of Support and Employment Workers, building strong relationships with prison governors, prison staff, probation, employers and community partners to ensure a consistent, high-quality service across all locations. By providing effective leadership, driving continuous improvement and maintaining the highest professional standards, you will help people build positive futures through education, training and employment, contributing to reduced offending and reoffending and safer communities.
KEY RESPONSIBILITIES
Operational Leadership
· Provide visible operational leadership across multiple prison establishments and community locations, ensuring a consistent, high-quality employment and reintegration service.
· Lead, motivate and develop a geographically dispersed team of Support and Employment Workers delivering support both within prisons, post-release and across our youth projects.
· Create a positive, collaborative and high-performing team culture through coaching,
supervision, mentoring and regular one-to-one support.
· Manage workloads, resources and priorities across multiple sites to ensure services remain responsive to operational needs.
· Conduct regular quality assurance, case reviews and performance discussions to maintain high standards of practice.
· Report to the Head of Training and Impact and the wider SLT on the delivery and impact of the Reintegration and Employment team, ensuring they are kept informed of performance, outcomes and the impact of interventions.
Through the Gate Delivery
· Lead the delivery of an effective Through the Gate service, ensuring seamless continuity of employment support from custody into the community.
· Work closely with prison teams to embed employment planning throughout an individual's custodial journey.
· Ensure every participant has a realistic and personalised employment plan that continues beyond release.
· Oversee effective release planning and handover arrangements so individuals are connected with employers, probation, mentors and community services immediately following release.
· Identify and help remove barriers to employment, including housing, benefits, transport, digital inclusion, health and wellbeing.
Youth Project Delivery
· Lead the delivery of high-quality support and progression pathways for young people participating in our youth café projects in South London and Guildford.
· Work closely with Chef Trainers and Youth Support Workers to ensure each young person receives coordinated support throughout their programme and is prepared for progression following graduation.
· Ensure every participant has a realistic and personalised progression plan, focused on further education, employment or training and reflecting their individual aspirations, skills and circumstances.
· Oversee effective transition arrangements at the end of the programme, connecting young people with employers, education and training providers, mentors and other appropriate community support.
· Identify and help address barriers to successful progression, working with colleagues and external partners to ensure young people can access the practical and personal support they need.
· Monitor progression and sustained outcomes following graduation, ensuring the impact of the youth programmes is captured and opportunities for improvement are identified.
Employer and Partnership Development
· Build and maintain strong relationships with employers to secure meaningful employment opportunities for prison leavers and young people progressing from our youth programmes.
· Develop productive partnerships with HMPPS, Probation, prison governors, prison employment leads, local authorities, education and training providers and voluntary sector organisations.
· Represent the organisation confidently across prison establishments and community settings, adapting delivery to local operational requirements while maintaining consistent service standards.
· Promote the benefits of inclusive employment and encourage employers to create opportunities for people who may face barriers to entering the workplace.
Performance and Service Improvement
· Monitor and manage performance against contractual KPIs, organisational objectives and progression and employment outcome targets.
· Analyse performance data to identify trends, improve delivery and maximise sustained progression and employment outcomes.
· Prepare accurate reports for senior managers, commissioners and funders as required. Identify opportunities for innovation and continuous improvement, sharing best practice across all areas of service delivery.
· Ensure participant records and case management systems are maintained accurately and in a timely manner.
Safeguarding, Risk and Compliance
· Ensure full compliance with HMPPS requirements, safeguarding procedures, organisational policies and relevant legislation across both custodial and community settings.
· Ensure that safeguarding practice reflects the different needs and requirements ofadults and children, with particular regard to the enhanced safeguarding responsibilities associated with working with young people under the age of 18.
· Ensure appropriate safeguarding arrangements are embedded within the youth projects, working closely with Support Workers and other colleagues to identify concerns, manage risk and escalate or refer safeguarding issues appropriately.
· Promote a culture of professional accountability, confidentiality, appropriate professional boundaries and safe working practices across all areas of service delivery.
· Identify, assess and manage operational and safeguarding risks, escalating concerns promptly and appropriately.
· Ensure the safe handling of sensitive information in accordance with UK GDPR, data protection requirements and organisational policies.
· Maintain an up-to-date understanding of prison security procedures and ensure these are consistently applied across all establishments.
PERSON SPECIFICATION
Essential Experience
· Significant experience of supporting prison leavers, young people at risk of offending, or individuals facing complex barriers to achieve positive and sustainable employment, education or training outcomes.
· Demonstrable experience of delivering or managing Through the Gate, reintegration, employability, youth or similarly complex support programmes.
· Proven experience of successfully leading and developing geographically dispersed or multisite teams.
· Experience of working across multiple prison establishments or similarly complex operational environments.
· Experience of working effectively with young people with complex or multiple needs, including those at risk of offending or disengagement from education, employment or training.
· Experience of building effective partnerships with HMPPS, Probation, employers, education and training providers, local authorities and community organisations.
· Experience of managing services against contractual KPIs, performance targets and outcome measures.
· Experience of using performance data to improve operational delivery and achieve measurable outcomes.
· Experience of quality assurance, case management oversight and continuous service improvement.
Knowledge
· Strong understanding of the criminal justice system, reintegration and resettlement.
· Good understanding of the challenges faced by individuals transitioning from custody into employment and the barriers that can prevent successful resettlement.
· Good understanding of the challenges faced by young people at risk of offending or disengagement, and the support required to enable successful progression into education, employment or training.
· Strong understanding of safeguarding, risk management and professional boundaries, including the different safeguarding requirements associated with working with adults and children under the age of 18.
· Understanding of employer engagement, inclusive recruitment practices and the barriers faced by people who may be disadvantaged in the labour market.
· Awareness of employment, education and training pathways and relevant labour market opportunities.
Skills and Competencies
· An inspiring and supportive leader who motivates others to deliver excellent outcomes.
· Outstanding interpersonal and relationship-building skills, with the ability to engage confidently with prison staff, young people, employers, commissioners and partner agencies.
· Excellent coaching and people management skills.
· Strong organisational skills, with the ability to manage competing priorities across multiple locations and areas of service delivery.
· Excellent written and verbal communication skills, with the ability to adapt communication appropriately for different audiences.
· Strong analytical and problem-solving ability, using evidence and sound judgement to make informed decisions.
· Confident in the use of Microsoft Office and electronic case management systems.
· Able to work independently while managing a complex and varied operational workload.
Personal Qualities
· Passionate about reintegration and creating opportunities for people to make lasting positive change.
· Committed to improving outcomes for prison leavers, young people at risk of offending and others who have experienced disadvantage.
· Able to build trust and rapport while maintaining clear and appropriate professional boundaries.
· Highly professional, resilient and personally accountable.
· Calm and adaptable when working in challenging and changing operational environments.
· Collaborative, approachable and committed to supporting colleagues to succeed.
· Committed to equality, diversity and inclusion in both employment and service delivery.
Additional Requirements
· This is a highly visible operational leadership role requiring regular travel between prison establishments across the Home Counties, Oxfordshire and Wiltshire, as well as our youth projects in South London and Guildford.
· The successful candidate will be expected to spend a significant proportion of their working week on site, either within prison establishments or at our youth projects, building relationships with local teams, supporting staff, engaging with employers and partners, and maintaining a strong operational presence across the service.
· The post holder must be able to meet the security clearance requirements necessary to work within HM Prison establishments.
· A full UK driving licence and access to a vehicle is desirable, or the ability to travel efficiently between locations.
REPORTING LINES AND MANAGEMENT EXPECTATIONS
You will report directly to the Head of Training and Impact, THE Executive Leadership Team, but also work closely with Operations team in the prisons and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
· Comply with all current legislation
· Comply with all prison operational policies
· Comply with The Clink Staff Handbook
· Undertake such other duties within the scope of the post as may be requested by your Manager
Special Requirements:
· You must pass prison security vetting process to be able to draw keys.
· Must have a valid driving license.
Benefits:
· 28 day holiday plus bank holidays
· Company pension scheme
· Free meals on duty when based in a restaurant or visiting for business
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell at our HR Consultants Solution22 via this job posting.
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Monday 31 August at 0900.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with thedetails of two referees. We only contact referees with your permission after an offer of employment has been made. All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive datayou have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you apply with your supporting statement/cover letter explaining your reasons for applying inline with the job specification.
This is a Youth Worker Maternity cover (FTC - 11 Months), hybrid role, with a combination of home working, community-based work and regular travel to sites within the Buckinghamshire area such as, Aylesbury and High Wycombe.
For the full job description, please visit our website for the full recruitment pack.
PURPOSE OF ROLE
Caudwell Youth exists to level the playing field for Young People at risk.
To change this, we:
- Shape Futures: person-centred support through long-term volunteer mentoring and targeted intervention
- Shape Community: positively impacting the community by connecting people together
- Shape Change: reduce stigma, amplify youth voice and demonstrate best practice in the sector
Our core service is a person-centred volunteer mentoring service, delivered across Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton, for up to 18 months.
We also offer a short term intervention programme, in Buckinghamshire. The Shaping Futures programme 8 - 12 weeks of targeted work to support reduction in offending behaviour.
The Operations Team play a key role in achieving this vision.
You will be responsible for ensuring the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long- term mentoring for young people.
Key Duties:
- Coordinate onboarding of young people, including the initial assessment, and developing 12 individualised sessions bespoke to each young person.
- Ensure a 12-week programme is written and sent to the young person with agreed outcomes after initial meeting.
- Responsible for a case load of young people up to 20 young people at any one time.
- Lead sessions and activities with appropriate resources to empower young people to make more positive choices to reduce violent behaviours, reduce risk of exploitation and other offending behaviours.
Coordination & Development
- With support from your line manager, ensure the delivery, development of services, community-based activities, and development opportunities are in line with regulatory requirements, our own policies, including safeguarding, social media, health & safety and data protection.
- Develop services and activities and opportunities for inclusion, community engagement and personal development for young people as agreed with your line manager.
- Ensure appropriate planning, risk assessment and evaluation for all activities relating to your area of responsibility is completed, with support from your line manager where appropriate.
- In collaboration with the Operations team, support activities for the needs of the young people across the charity’s wider geographies.
Partnerships & Liaison
- Work closely with the team and the stakeholder steering group to promote good communication and shared focus.
- Ensure effective, relevant and appropriate communication at all times.
- Represent the Charity to other organisations, funders and supporters.
- Establish and develop good relationships with other charities and agencies to increase partnership and effective joint working where appropriate.
- Be a point of contact for referrers and external contacts as regards to activities and service provision.
- Maintain strong working partnership with Thames Valley Police and Buckinghamshire Council to deliver the Shaping Futures Programme.
On appointment, you are expected to have:
Essential
- Minimum of 2 years' experience working with young people in formal or informal settings
- Experience working with statutory services to support at-risk young people
- Experience planning and delivering activities or support services for young people
- Experience working to agreed delivery targets, monitoring outcomes, and report writing
- Full UK driving licence with no endorsements or convictions, eligible for business insurance
Desirable
- Experience of liaising and relationship building with local networks
- Hold a Certificate in Youth Work and Community Practice or a relevant equivalent (minimum Level 2 - JNC, NYA, or equivalent)
Knowledge & Skills:
- Excellent knowledge and understanding of young people services in the UK
- Strong understanding of young people at-risk and trauma-informed practice
- Good understanding of safeguarding, confidentiality, and child protection procedures
- Knowledge of local referral pathways and support services
- Basic experience using Microsoft Office (Word, Excel, Outlook) and CRM systems (Beacon CRM)
- Excellent presentation skills to external stakeholders
Personal Attributes:
- Strong people skills: demonstrates empathy, leads by example, and contributes to positive team culture
- Commitment to equality, diversity, and inclusion
- Positive attitude with proactive and flexible approach to work
- Strong communication and interpersonal skills
- Ability to work independently while accepting guidance and supervision
- Resilience and ability to manage challenging situations
- Cultural competency and awareness of diverse communities
You will have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help create a place where people feel welcome.
At Likewise, we believe that places matter.
Every day our Community Hub is used by clients, community members, volunteers, students, partners and staff. People come here for support, community activities, therapy, learning, work, a cup of tea or simply to spend time with others. The way the Hub feels and functions has a real impact on people's experience.
We're looking for someone to take ownership of the spaces, systems and practical coordination that help everything work well.
This role combines facilities, operations, coordination and community in a way that's quite unusual. You'll look after the day-to-day running of our building, support the wider organisation, coordinate room hire, oversee health and safety, improve systems and help create an environment where people feel welcome and colleagues have what they need to do their best work.
You'll probably enjoy this role if you like creating order, improving how things work and taking ownership. You're someone who notices what needs attention, whether that's a space, a process or a practical problem, and enjoys sorting it out. You get satisfaction from helping things run well and from creating places where people enjoy being.
Likewise is a community-centred mental health charity based in Camden. We believe people thrive through meaningful relationships, supportive communities and opportunities to contribute. We're also trying to build a different kind of organisation—one that values trust, autonomy, learning and shared responsibility. People here are encouraged to think for themselves, contribute ideas and take ownership of their work.
This role would suit someone with experience of coordinating an office, community space, workplace or similar environment who enjoys balancing practical organisation with working alongside people. If that sounds like you, we'd love to hear from you.
To apply for this role, please complete the application form on our CharityJob page by 5pm on the 16th August.
We welcome either chronological or skills-based CVs for this role.
Your supporting statement should address the following two questions. Please submit a minimum of 400 words but no more than 800 words (for both questions in total):
1 What is at the heart of your offer to Likewise, and how do your experience, skills and competencies meet the the areas we are looking for?
2 Tell us about some of your guiding values as a person. What are they, and why are they meaningful to you? How do you see these serving this particular role at Likewise?
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Role overview
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).
You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.
Key Responsibilities
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Deliver innovative support across your region to improve health, social, and emotional outcomes for members.
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Attend specialist clinics to engage with members and professionals.
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Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities.
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Support members to access benefits, services, and resources that promote financial stability, health, and independence.
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Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate.
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Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction.
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Recruit and support Shine volunteers.
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Contribute to regional and national events (face-to-face and virtual) based on member needs and interests.
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Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training.
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Promote Shine membership to individuals with relevant conditions.
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Maintain accurate records using Shine’s CRM (Salesforce database).
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Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability.
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Maintain an up-to-date directory of contacts and share relevant information internally.
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Undertake administrative tasks and other duties as required.
Other Core Requirements of Working for Shine
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Ability to travel across designated areas.
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Demonstrate flexibility and willingness to work outside core hours when required.
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Ability to work from home and manage lone working effectively.
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Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team.
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Full Enhanced DBS check, UK Right to Work and satisfactory references required.
Benefits to working at Shine:
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Competitive salary: Review due April 2027
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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3% pension contribution
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25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
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Additional annual leave awarded for ‘long service’
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Opportunity to purchase additional annual leave
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Broadband allowance for home-based roles
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Life insurance after 12 months’ employment
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Access to our Employee Support Programmeand Mental Health First Aiders
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Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role provides person centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life.
Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Experience supporting people with ill mental health in a community based setting is key along with knowledge of the relevant mental health acts and legislations. it would also be beneficial to have strong IT skills and knowledge of safeguarding, recovery approach, and the benefits system.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Spectra is looking to expand our HIV support team by hiring an HIV outreach worker, who will deliver sexual health and well-being outreach and support for targeted groups in commissioned London boroughs (Brent, Ealing, Harrow, Hillingdon, Kingston, Merton Richmond, Sutton, Wandsworth), focusing on those at increased risk of poor sexual health. The postholder will deliver targeted and general HIV prevention programming, providing knowledge and skills, and empowering individuals to access the support that they need. As our HIV outreach worker, you will liaise with local service providers supporting those groups in commissioned London boroughs, supported by HIV Prevention Coordinator.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.
North-East London (NEL) (Newham, Tower Hamlets, Waltham Forest) Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System (LMNS) and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.
We are recruiting a Maternity Lead for Tower Hamlets, who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.
The role of Maternity Voices Partnership (MVP) Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.
This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.
The membership of the MNVP includes:
● Women, birthing people and families from a diverse range of backgrounds.
● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.
● Nurses, midwives, health visitors, doctors and managers.
This is a self-employed position on a fixed-term contract until March 2027. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.
As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work at the end of each calendar month, and payment will be made within 21 days of receipt of a monthly invoice.
Please note: This role requires applicants to have lived experience of using maternity services at The Royal London Hospital and/or Tower Hamlets within the last five years (either by giving birth or receiving maternity care). The ability to speak Bengali, Urdu or Romanian is highly desirable and will be considered an advantage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an HR Officer to join us on a 14-month maternity cover contract as part of our People & Culture function. Key responsibilities are the smooth running of Share’s recruitment and payroll functions, as well as providing basic advice to line managers and staff.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Your work will help ensure Share attracts, supports and develops talented staff who are committed to empowering disabled adults. You'll play an important role in delivering excellent HR support, enabling our teams to provide high-quality services for our students.
Main responsibilities
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You’ll provide HR support to formal employee relations processes including disciplinary, grievance, capability and sickness absence management processes
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You’ll lead recruitment for new staff including; advertising roles, arranging interviews and conducting pre-employment checks
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You'll onboard all new starters, ensuring comprehensive inductions and relevant training
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You’ll deliver staff social events in line with agreed budgets and support the provision and promotion of Share’s staff benefits
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You’ll ensure collation of monthly payroll submissions, including hours worked, contract changes and new starters
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You’ll support the scheduling of flexible staff and the assignment of bank workers and source cover for unexpected absences
Who we’re looking for
- You'll have experience in HR, ideally with a CIPD level 3 qualification or equivalent
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You’ll have experience working in a mid-sized charity or education sector
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Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all
Why work for us?
Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees.
We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please apply through our website or send us your CV and cover letter answering the following questions:
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Please can you tell us what attracted you to this post? What qualities do you believe youpossesswhich will make you successful in this role and why?
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What does successful recruitment mean to you, what factors influence the success of a recruitment process, and why?
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Share is a fast-paced environment which will often require you to reprioritise your workload. Tell us about your approach to managing your workload, and how you would adapt this to an environment like Share?
If you would like to have a chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.
The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.
The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.
As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.
About You
- You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
- You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
- You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
- You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
- You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
- You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.
Key areas of responsibility
- Work in line with the purpose, vision, mission, and values of the LIC.
- Deliver high-quality information and advice on housing and welfare benefits according to client needs.
- Manage your own caseload and undertake casework with minimal supervision.
- Provide services in accordance with all relevant quality standards.
- Create and maintain comprehensive client and service provision records, using information technology and other systems.
- Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
- Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
- Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
- Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
- Work collaboratively with internal teams and services
This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
At the London Irish Centre we strive to be:
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.





