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We’re looking for someone to coordinate our complex casework, supporting the individuals involved, seeking out, organising and creating relevant documentation, and liaising with other people and organisations involved in the case.
Your work will be primarily based within our Advocacy Service, where you’ll work with people who have been discriminated against because they stammer. The individuals seeking support from this service are often distressed by what has happened to them and need emotional support. Alongside that emotional support, to work out how best to help them and to effectively challenge what has happened, you will need to get detailed descriptions of what has happened, evidence and documentation, follow up with the person and relevant organisations regularly, and liaise with our team of legal advisors. You will also need to lead or attend occasional meetings with representatives from other organisations.
BACKGROUND
STAMMA is a forward thinking, innovative and mission-led charity punching above its weight, with a forensic focus on realigning attitudes and understanding of stammering, so that a stammer is accepted simply as a difference. We’ve a new strategic plan, supported by the National Lottery, so now couldn’t be a better time to join.
The aim of the caseworker role work is to support individuals in effectively challenging instances of discrimination. Further, the Advocacy Service seeks to use these instances as a route to working with systems and organisations to create ways of working that are more inclusive for employees, service users and customers who stammer.
The Advocacy Service is coordinated by Kirsten Howells, STAMMA’s Director of Services, and supported by a small team of dedicated volunteers.
ESSENTIAL SKILLS & EXPERIENCE
- Working knowledge of the Equality Act (2010) in relation to disability and the Disability Discrimination Act (1995, NI).
- Good understanding of stammering and the barriers people who stammer face in society.
- Good comprehension skills in written English, and ability to read long complex documentation.
- Ability to represent complex information in a simpler way.
- Attention to detail.
- Tenacity and ability to follow-up with individuals regularly.
- Experience of providing emotional support to individuals.
- Sufficiently comfortable to work via email, online meetings and to use the phone (so that you can use the communication route which is most comfortable or appropriate for service users).
Desirable
- It would be brilliant if you stammer, but not essential.
- It would be useful if you are a speech and language therapist with experience working with children and adults who stammer, but not essential.
- Demonstrable history working in a similar role within the charity/NGO sector.
Soft skills
- Good interpersonal skills.
- Strong listening skills.
- Ability to say ‘no’ whilst still offering emotional support.
- Able to manage and prioritise workload within deadlines.
- Capable of working as part of team and on own initiative.
- Flexible ‘can do’ approach and will flourish in a small office environment.
DUTIES
Case management
- Be the initial point of contact for new cases coming into the Advocacy Service.
- Gather detailed case information and documentation
- Support and develop the volunteer team in becoming key points of contact for individuals in straightforward cases.
- Be the primary point of contact for individuals in complex cases.
- Review complex documentation and prepare case summaries for our legal team.
- Liaise with our team of legal advisors to seek guidance in relevant cases.
- Attend case-related online meetings with service users.
- Advocate for service users in meetings with employers or other organisations.
- Present pros and cons of different actions and support service users to make informed choices about what actions they want to take in their case.
- Take on complex cases in STAMMA’s Employment and Helpline Services when required.
Reporting & tracking
- Work with Director of Services to create tracking and reporting systems for cases.
- Gather feedback from service users.
- Monitor and analyse service performance, to support a culture of improvement.
- Develop 4 ‘impact stories’ highlighting the difference the Advocacy Service has made to service users and organisations.
Ongoing
- Work with Communication & Content Lead to promote the Advocacy Service to STAMMA’s membership.
BENEFITS
STAMMA offers a flexible working environment, with an office near Covent Garden, or you may work from home, and time off in lieu is available for those working extra hours. The charity matches up to 8% towards a Pension Scheme. All staff are required to attend six-weekly team meetings at the London office.
Holiday entitlement
Attractive holiday package totalling 28 days pa, including Christmas closure, plus Bank Holidays. Pro rata for part time staff. We close from Christmas to the New Year for all staff.
Flexible working
We have an office in London which you can work from full or part time. Otherwise, staff meet virtually at noon on Thursdays, and physically every 6-8 weeks or so in London. Occasionally, you may be asked to work weekends and evenings to attend online or in person events but will be offered time off in lieu.
Pension
Nest pension scheme. STAMMA will pay a minimum contribution of 5% and will match contributions up to 8%. Employees must pay a minimum of 5%.
Staff
A small friendly staff team.
RECRUITMENT PROCESS
If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply.
Finally, you must be based in the UK, candidates working from overseas will not be considered.
Deadline 11.30pm on 13th July.
If you want to chat through the post first, email Kirsten Howells.
One to one Zoom interviews will be held in the first instance with the Director of Services. Candidates will then be shortlisted for a panel interview via Zoom.
1st interview Monday 21st July on Zoom
2nd panel interview Friday 25th July on Zoom
If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with.
If there’s anything about the interview process that worries you or will make it hard for you to demonstrate your skills and competence, let us know. We’re happy to discuss adjustments to our standard processes so that we can find the best candidate for the job.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.



The client requests no contact from agencies or media sales.
Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?
With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.
Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.
The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.
Key responsibilities include:
· Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
· Lead the management and maintenance of our property portfolio to the highest standards.
· Oversee landlord compliance and drive continuous improvement.
· Deliver fire and building safety programmes with strategic and operational oversight
· Support organisational goals and property service strategies in partnership with the Director.
· Ensure compliance with regulatory standards, including the Regulator of Social Housing.
· Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.
·
In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:
- Proven success delivering fire and building safety remedial programmes.
- Experience in financial planning and budget management.
- Sharp attention to detail and a commitment to client safety.
- Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
- Demonstrated ability to engage clients, residents and customers to improve services.
- Deep knowledge of compliance asset management, legislation, and performance assessment.
- Excellent communication skills with abilities to present information to senior teams.
- Strong negotiation skills with experience building strategic partnerships.
- Relevant industry based qualifications or equivalent experience.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement. INCLUDE FOR QUICK APPLY ONLY
To find out more and apply please go to the St Mungo’s careers page on our website. INCLUDE FOR EXTERNAL SITES
Closing date: 10am on 21 July 2025
Interview and assessments on: 29 and 31 July 2025
For external sites
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?
With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.
Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.
The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.
Key responsibilities include:
- Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
- Lead the management and maintenance of our property portfolio to the highest standards.
- Oversee landlord compliance and drive continuous improvement.
- Deliver fire and building safety programmes with strategic and operational oversight
- Support organisational goals and property service strategies in partnership with the Director.
- Ensure compliance with regulatory standards, including the Regulator of Social Housing.
- Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.
In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:
- Proven success delivering fire and building safety remedial programmes.
- Experience in financial planning and budget management.
- Sharp attention to detail and a commitment to client safety.
- Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
- Demonstrated ability to engage clients, residents and customers to improve services.
- Deep knowledge of compliance asset management, legislation, and performance assessment.
- Excellent communication skills with abilities to present information to senior teams.
- Strong negotiation skills with experience building strategic partnerships.
- Relevant industry based qualifications or equivalent experience.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 21 July 2025
Interview and assessments on: 29 and 31 July 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Please note: This role can be based out of either location and please state in your answer to the screening question, which office you would prefer to be based out of.
We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Fundraising Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.
The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.
You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.
You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.
The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.
For a recording of the information session for this role, please contact us so that we can send details accross.
Completed application forms should be emailed to our recruitment email address.
Please note that potential candidates will be asked to fill out our application form as we are a college and this is a requirment to be selected.
UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Are you ready to take the next step in your career, supporting a vital service that makes a real difference every day?
The Support Fund Team Leader plays a vital role in the smooth and effective running of our Support Fund Team at the MND Association. This is a key position, responsible for assisting the Support Fund Manager, co-ordinating daily tasks for the team, and helping to deliver a high-quality service to people living with and affected by MND. It calls for strong leadership, a thoughtful and supportive approach, and confidence working with people, data, and processes in a busy and rewarding environment.
The MND Association has provided over £1.5 million in support so far this year to around 2,000 people with MND. Demand is increasing, this role will be crucial in helping achieve further impact!
Key Responsibilities:
- Co-ordinate the rota and operational duties of the Support Fund Team
- Provide the team with support and supervision on a day-to-day basis
- Deliver training to new staff and provide mentoring to existing team members
- Act as the first point of contact for complex queries and support cases
- Oversee the processing of support grant applications in line with organisational policies
- Ensure accurate, up-to-date records are maintained and administrative procedures followed
- Support the team to make best use of our CRM system and improve internal processes
- Collaborate with the Partnerships Team to build relationships with other charities and support agencies to identify opportunities for joint working to help drive innovation
- Monitor service delivery standards and take action to improve quality where needed
- Promote safety and wellbeing, addressing risks and safeguarding concerns as required
- Maintain confidentiality in line with data protection policy and organisational values
About You:
- Skilled at leading and motivating teams, with experience as a team leader
- Able to build effective relationships and communicate with sensitivity and tact
- Comfortable working in a fast-paced setting and meeting tight deadlines
- Experienced in using case management systems and working with data
- Confident in interpreting and presenting statistical information clearly
- Knowledgeable about safeguarding and data protection processes and how to apply them
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week, with the requirement to attend 3 days per week during the initial induction and training period, with flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Excellent team leader and people supervision skills with the ability to motivate staff
- Good relationship building skills and the ability to be tactful, diplomatic and sensitive to the needs of others
- Ability to respond quickly and effectively to changing needs, service requirements and to meet tight deadlines
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Vacancy type: Permanent, part time
Location: Dunmurry and the greater Belfast area including Lisburn
Salary: £12.21 per hour
Hours per week: This is a variable hours role
Closing date: 10th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Assistant, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
Previous retail experience, preferably in fashion/clothing.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
Ability to work well both independently and as part of a team.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Experience in managing and motivating volunteers is desirable.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
35 hour working week
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Vacancy type: Permanent, part-time
Location: Locks Heath Store
Salary: £10,158.72, per annum + benefits
Hours per week: 16 pw
Closing date: 18th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Are you looking for a meaningful new challenge? Do you want to make a real difference in the lives of people with a visible difference?
We are currently recruiting a Skin Camouflage Practitioner Co-ordinator (Wales) (0.6 FTE, spread across 3-4 days) to deliver and support our vital Skin Camouflage Service – a unique, life-enhancing service that helps individuals regain confidence and feel more in control of their appearance.
Skin Camouflage Practitioner Co-ordinator (Wales)
Hours: Part-time 22.2 hours / week (preference for 15.7 hours spread across 2-3 days per week, plus one 6.5 hour clinic day required (on either Tuesday or Friday).
Location: Hybrid: Mainly home based; one clinic day a week in Bridgend (Tuesday or Friday).
Travel required: Occasional – in Wales/England for meetings, training; quarterly travel to staff away day.
Contract: Fixed term for 22 months (with a view to becoming permanent, dependant on expected ongoing funding arrangement).
Salary: Range £28,227 to £30,819 FTE.
Main purpose of the role
Changing Faces are launching a brand-new pilot Skin Camouflage Service in South Wales. We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help make it happen.
In this role, you will:
- Deliver in-person Skin Camouflage appointments, supporting people with visible differences.
- Promote the service and build connections with local communities and health professionals.
- Support the new service set-up, including clinics, documentation, and Welsh translations.
- Coordinate and administrate appointments remotely and manage client enquiries.
- Signpost clients to other Changing Faces services as needed.
- Contribute to service development alongside the wider team.
This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales.
We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment.
Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference.
In addition, you will work 15.7 hours remotely across 2–3 weekdays. This part of the role includes:
- Promoting the Skin Camouflage Service across Wales.
- Coordinating service setup, including documentation and translation.
- Building relationships with healthcare professionals and community partners.
- Managing appointments and client enquiries via phone and email.
- Maintaining databases and supporting the smooth, efficient running of clinics.
You will be an integral part of our Skin Camouflage team, helping to administrate and deliver a compassionate, professional service that makes a real difference in people’s lives.
We are looking for
- Fluent in Welsh and English, both spoken and written, with excellent communication skills to engage clearly, logically, and appropriately with a wide range of audiences.
- Proven administrative ability, including the efficient use of administration systems, and confident use of the Microsoft Office suite, video conferencing tools, and CRM platforms (Salesforce experience is an advantage but not essential).
- Experience or natural talent in cosmetic artistry or colour matching, with an excellent eye for colour and visual detail.
- Strong interpersonal skills, with the ability to listen empathetically and support vulnerable clients, while maintaining professional boundaries and emotional resilience.
- Good understanding of policies and procedures, particularly in relation to safeguarding, and a strong commitment to the safety and wellbeing of clients, staff, and volunteers.
- Excellent organisational skills and a systematic approach to work, with the ability to prioritise effectively between competing demands.
- Exceptional attention to detail, ensuring a high level of accuracy even when working under pressure.
- Experience of contributing positively in a busy, team-focused environment, showing strong collaboration and support for colleagues.
- A flexible, proactive approach with a willingness to learn, adapt, and suggest improvements to our service and organisational processes.
- Understanding of the importance of confidentiality and the ability to handle client data accurately and securely.
- A strong commitment to Changing Faces’ values, vision and purpose, with a passion for placing the voices of people with visible differences at the heart of all work.
If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you!
We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals.
About Changing Faces
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.
We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships.
Closing Date: 18th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an enhanced DBS check, with adult’s and children’s barred lists. Please download the following documents for further information on our website.
We look forward to receiving your application.
No agencies please.
Providing support and promoting respect for everyone with a visible difference.
We're looking for a proactive, organised and customer-focused Talent Partner to join our Human Resources team located at our Head Office in Islington.
£29,784.50 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
This role supports the organisation in providing a customer-focused, accurate and proactive administration service across Recruitment, HR and Learning and Development. You'll work closely with the team to streamline and improve processes, and ensure efficient service delivery.
This is a fixed term contract from 26th August 2025 to 1st April 2026.
The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing the probation period.
This is a hybrid role with a minimum two days working in the office.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
About you:
- Organised, responsive, and customer focused
- Strong communicator with a collaborative mindset
- Detail-oriented, adaptable, and resilient under pressure
- Team Player who shares workload and learning with the team and builds a positive team culture
- Decisive and able to prioritise and manage multiple tasks
- Keen interest in HR and L&D career development
What you'll bring:
Essential:
- Experience in recruitment or Learning and Development environments
- Strong administrative and IT skills and experience
- Confident in delivering training and attending recruitment events
- Excellent communication and customer service
Desirable:
- Familiarity with iTrent and Learning Pool
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Working Pattern: 5 out of 7 days per week to be agreed with successful candidate
SALARY: £15.12 per hour
CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover
Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.
In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.
If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.
The client requests no contact from agencies or media sales.
What we're looking for
- Experience of leading in a service delivery role at a senior level in a collaborative organisation
- The ability to forge, maintain and develop strong working relationships with Commissioners, funders, statutory and voluntary agencies, and Parent Carer Forums
- Strong communication skills – the ability to communicate effectively with a range of audiences
- Excellent people management skills and the ability to develop and maintain a high performing team and culture
- Experience of leading a portfolio of services, delivering on time and within budget
- Experience of working with parent carers of disabled children or similar relevant experience
- Knowledge of the issues affecting disabled children and their families.
- Financial literacy – ability to create and monitor budgets
- A practical working knowledge and experience of effective safeguarding policies and practice.
- An understanding of the principles of monitoring and evaluation and impact measurement
- Strong writing skills, in particular for funding applications and reports for statutory commissioners, corporate and grant funders
Specialist Behavioural Support Worker
We're looking for kind, compassionate and resilient Specialist Behavioural Support Workers to join our Learning Disabilities service in Tower Hamlets.
£29,110.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
This role's shift pattern consist of early and late shifts, including weekends and bank holidays.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour.
- You are responsible in planning appropriate intervention to modify and resolve the behaviour.
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes.
- You understand and collaborate with the different support organizations accessible in the community.
- You exhibit a concrete basis in behavioural analysis.
- You will have ability and skill to present and feedback to other professionals in a formal setting.
- Reports possible cases of abuse, neglect, or endangerment appropriately.
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans.
- Measures goals and objectives of behaviour support plans to ensure they are being met.
- Communicates with parents and care managers regarding customer's progress in the absence of management.
- Analyses the behavioural interventions to determine their success.
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions.
- Maintains up to date accurate records of customer's, service being provided and behavioural data.
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises.
- Monitor the CCTV throughout the shift.
- Enable customers to make full use of community facilities by providing support as directed.
- Carry out support duties to enable customers to integrate into the community including e.g., accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
- Report any observations relating to customers welfare.
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.
- Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
- Maintain records as required at the project under the direction of the support workers / management.
- Participate in team meetings/reviews and the general development of the service.
- Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance under the direction of the Support Worker's manager(s). Keep a clear desk at all times and assist with archiving and secure disposal of records when required.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate, and sensitive in style of communication.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviour.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.
The role
The post holder will involve being responsible for providing timely and relevant administrative support to Scope’s retail teams (Shops, eCommerce and Commercial teams). Duties are to be carried out to a high standard and to timelines that support the demands of the retail team.
Location: Based at Scope's London office (role can be worked 4 days at head office or 3 days at head office and 1 in a Scope shop and with the option to work from home 1 day a week)
In this role:
- Offering timely support in a courteous and efficient manner to Retail teams via telephone and email, escalating and resolving any issues as required.
- Liaising with retail shops and suppliers to ensure products and services are delivered in line with pre-agreed Service Level Agreements (SLA’s) and escalating and resolving any issues as required.
- Using own initiative to proactively resolve minor issues and queries on behalf of the Retail Operations team.
- Raise and process all purchase orders on the Finance system. To ensure all invoices are correct, possible credits raised, and costs are minimised.
- Complete all required day to day required tasks to a high standard.
- Work with other teams across Scope to understand any print requirements, collating these and sending them out to shops along with any ad-hoc requests as required.
- Create reactive communications for all Retail colleagues, including shop, eCommerce and Commercial team colleagues.
- Provide absence cover for the other Retail Operations Administrative role and the Retail Communications and Engagement Lead role.
- Respond to and complete any tasks as requested by the National Operations Manager.
- Visit shops to meet shop and volunteer colleagues and customers and understand the needs of the Retail team.
Please give examples in your application to show how you have these skills.
About you
- Works well both independently and as part of a team.
- Able to follow processes and spot when something isn’t right.
- Strong attention to detail and accuracy.
- Good time management and ability to prioritise tasks.
- Clear and professional communication skills – written and spoken.
- A proactive and solution-focused approach.
- Ability to travel to shops to meet shop colleagues, volunteers, and customers to understand the needs of our Retail customers.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus bank holidays
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT, Monday 14 July 2025.
Vacancy type: Permanent, part time
Location: Farnborough Store
Salary: £12.21 per hour
Hours per week: This is a variable hours role
Closing date: 18th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Assistant, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
Previous retail experience, preferably in fashion/clothing.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
Ability to work well both independently and as part of a team.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Experience in managing and motivating volunteers is desirable.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
35 hour working week
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with Emmaus Hampshire a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Worker to contribute to the smooth operation of the social enterprise, and importantly to play a pivotal role in the lives of 8-9 companions, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting and money management, offering personalised support, coaching, counselling, and guidance.
Emmaus provide accommodation and meaningful employment for ex- homeless people, employed in their recycled furniture retail store, warehouse, workshop and community kitchen. The income our Companions generate through these activities funds the community.
As a Support Worker, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential.
You will:
- Be an effective supervisor, leading people, tasks, and timelines in a service-related background such as catering, retail or customer service.
- Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery.
- Be proactive with a supportive approach to coaching team members, helping them grow and succeed in their roles.
- Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals.
- Solid grounding in social care management, including safeguarding practices, professional boundaries, and person-centred support.
If you are flexible, resilient, and adaptable, with an empathetic approach and a genuine desire to empower others and contribute to a greater cause, we encourage you to apply.
Please note that there will a requirement for DBS.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Hours: Full time 37.5 hours pw, Sunday - Thursday
Closing date: 14 July 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.