Data reporting officer jobs
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A fantastic opportunity to join the Cure Parkinson’s Finance team – a medical research charity supporting research to slow, stop or reverse Parkinson’s. Working closely with the Finance Manager, this role will support the day-to-day financial operations of the charity, helping to ensure supporter donations and charitable funds are managed effectively and efficiently. The Finance team plays a crucial role across the organisation, working collaboratively with fundraising, research and operational colleagues to provide accurate financial information, safeguard charity funds and maximise the amount available to invest in pioneering Parkinson’s research. This is an exciting opportunity to join a purpose-driven organisation and make a meaningful contribution to the search for a cure.
As our Accounts Officer, you will have previous experience in a finance role and be part-qualified or qualified AAT (or equivalent). You will have a good working knowledge of accounts payable and receivable, bank reconciliations, financial reporting and journals, along with strong Excel and organisational skills. A proactive and detail-oriented finance professional, you will be looking to develop your career in the charity sector while applying your skills to a cause that changes lives. You will require excellent communication and relationship-building skills as you will work with colleagues across the organisation and be the first point of contact for finance queries. Working as an effective member of our Finance team, you will be comfortable managing multiple priorities, handling confidential information with discretion and supporting the production of management information that helps drive informed decision-making across the charity.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
- Is inspired by the power of sport to transform lives and create more inclusive communities.
- Brings significant senior leadership experience and a track record of organisational development and operational excellence.
- Can translate strategic ambition into effective delivery and sustainable growth.
- Has experience of governance, compliance, finance, risk management and safeguarding.
- Builds strong relationships and partnerships, influencing with credibility and integrity.
- Leads with empathy, accountability and a commitment to inclusion.
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Communications & Engagement Officer
Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata
Help tell stories that change lives.
For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.
We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.
This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.
If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.
What you'll do
· Lead our social media, website and digital communications activity
· Create compelling content that showcases the impact of our work
· Develop supporter and donor communications, including newsletters and campaigns
· Support fundraising activities and community events
· Help grow awareness of our advice services, café and room hire facilities
· Manage room hire enquiries, bookings and customer communications
· Produce reports and insights using our CRM and database systems
· Provide administrative support, including meeting minutes and office duties
· Work collaboratively with colleagues across the organisation
About You
We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.
You'll bring:
· Experience delivering successful communications and engagement activities
· Excellent written and verbal communication skills
· Experience creating content for websites, social media and email marketing
· Strong stakeholder engagement and relationship-building skills
· Experience using CRM systems and digital platforms
· Good organisational and project management skills
· The ability to work independently and manage competing priorities
· A commitment to treating people with dignity, empathy and respect
Experience within the charity, community or voluntary sector would be beneficial but is not essential.
Why Join Huddersfield Mission?
· Be part of a respected local charity making a real difference in people's lives
· Fixed daytime working hours with no evening or weekend requirement
· Opportunity to shape and develop a newly reconfigured role
· Employee Support Scheme
· Stakeholder pension and life insurance
· Ongoing training and professional development
· Potential for additional hours in the future
Working Environment
Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.
We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.
Closing Statement
If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.
Join us in helping to serve people and change lives.
The client requests no contact from agencies or media sales.
Resourcer
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm, by arrangement, (inc 30-minute unpaid lunchbreak
Pay Scale
£24,800 - £25,500 per annum plus on-target team bonus
Responsible to
Manager
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays
And a day’s leave on your birthday, and a wellbeing day’s leave
The role
To support the team of Recruitment Consultants to place ex-offender candidates into sustainable paid employment with local employers, as the first point of contact for new candidates; also to offer comprehensive administrative support in candidate data collection and reporting
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Key Responsibilities
1. Carry out telephone registrations and first screening interviews with all new candidates, to identify initial motivation, suitability and matching for The Recruitment Junction’s services, and its job opportunities
- The central role of a Recruitment Resourcer is to find and qualify candidates for each of the roles the Recruitment Consultants are trying to fill.
- This covers the full recruitment process, so Resourcers typically spend their days responding to incoming applications, placing job adverts to attract candidates, and conducting searches on the company database to find candidates with relevant skills.
- Call candidates to discuss their experience and identify whether they will be a good fit for the services and available roles.
- Most of these tasks will be carried out on the phone, although there will be times where Resourcers meet face-to-face with employer-clients or candidates to discuss their roles.
- All candidates have a criminal record and for many this can feel like an almost insurmountable barrier to gaining or returning to work; self-confidence can be low and there is often a lot of regret or shame.
- The role of the Resourcer requires an approach which is empathetic and sensitive, speaking hope into people’s situations and conveying the sincere belief that each person has the ability to find purposeful and fulfilling work, regardless of their past.
2. Manage the process of candidate data collection and outcomes reporting, to allow The Recruitment Junction to satisfy the reporting requirements of its funders and commissioners
- Record candidate information on the internal CRM database (as well as any other proprietary databases as required by funders or commissioners), ensuring that all registration forms, data privacy consent and other necessary candidate documentation are properly completed and filed.
- Carry out ID and Right to Work checks on new candidates, ensuring results are properly recorded.
- Work with the team to ensure that regular internal reporting on outcomes takes place in a way that is accurate and timely and helps the charity to learn and adapt its programmes as needed.
3. Carry out other general administrative duties as required
Under the direction of the Manager, carry out general administrative duties as required, including but not limited to:
- First point of contact by phone and email for all candidates and external referral partners.
- Greeting visitors and offering teas and coffees.
- Maintaining a stock of all office supplies, including replenishing the in-house food bank.
- Supporting the team in any way required, including checking and answering phones and emails in their absence, helping to draft CVs, booking people onto training courses, ordering ID documents and shopping for interview outfits with candidates.
- Collating information required for grant applications and contract bids/tenders.
- Assisting with fundraising activities, including maintaining the donor database.
- Financial record-keeping and data entry.
- Participating in at least one fundraising or crowd-funder event per year and, on an ongoing basis, seeking to build up the charity’s donor base through soliciting monthly and one-off donations from across your friendship, business and church networks.
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Tuesday 8th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
Rather than a traditional first interview, we will be holding a relaxed group recruitment evening with a ‘speed-dating’ style interview format. This is for applicants for all THREE DIFFERENT VACANCIES we’re hiring for, for the new Preston team.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
- Applications close: 6th September
- Shortlisting: 7th September
- Stage One – Recruitment Evening: Tuesday 8th September, 4:30-7pm
- Stage Two – Formal Final Interview: Wednesday 16th September – time to be confirmed
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Learning Officer – Homes & Communities
· Permanent
· Salary £38,393 per annum
· Full time
· Flexible working options will be supported.
· Central London Office and Hybrid working (6 days a month office attendance)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Learning Officer plays a key role in making sure evidence on how our homes and communities can become better places to age in is spread across the UK.
This role primarily works with the UK Network of Age-friendly Communities, a network of over 110 communities, led mostly by local authorities, VCSE organisations. This network is part of a global movement and is affiliated to the World Health Organisation.
You will be working with the Network and Learning Manager to inspire, connect and support network members, using a range of engaging methods including:
- Creating resources such as blogs, case studies, toolkits, etc
- The design and delivery of training, events, and workshops
- Facilitating connection and exchange between members
This is hand-on role will involve delivering key learning activities and managing your own workload, whilst also being responsive to support network members. The role ensures our support for the Network is high-quality and inclusive of a diverse range of experience and expertise, from within the Network and beyond.
About you
The successful candidate will be experienced in and passionate about having an impact through helping people learn and feel connected to others working towards the same goals. An excellent facilitator and written communicator, you will have an eye for detail and be able to easily summarise and share information so that others can learn from it.
You will be flexible and organised, joining a small and committed team, which is supporting a growing, and highly regarded network on an issue of national and global importance.
You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.
Everyone has the right to a good life as they get older, and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.
We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply, please follow the link to complete an application form and Equality and Diversity form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.
The closing date for this role is 11:59 pm on Monday 24th August, with in- person interviews to take place Tuesday 8th September.
The client requests no contact from agencies or media sales.
About Us
For over 21 years, The Pickering Cancer Drop-In Centre has offered free, holistic support to anyone in our community affected by cancer through complementary therapies, talking therapies, art, and our supportive community.
In 2025 alone, we had 1,911 individual visits and 1,021 therapy sessions - entirely through the dedication of our volunteer team. We are currently renovating our new centre, and we want to use it to reach further into our community than ever before. This is the first paid role in our history.
About the Role
As our first Executive Director, you will be the single point of accountability between our Board of Trustees and the day-to-day operation of the Centre - working alongside our (voluntary) Centre Manager and (voluntary) Volunteer Manager to support their roles, not duplicate them. You'll lead our strategy delivery, guide the charity's move into its new home, and oversee a service redesign informed by a fresh programme of visitor, volunteer and community research.
About You
You already know how to do this job - you've held a senior, accountable position in a charity or comparable organisation and can bring that experience from day one. You're confident reporting to a board of trustees, comfortable getting things done, and able to win the trust of a highly experienced, long-standing volunteer team through competence and credibility, not authority alone.
Key Activity Areas
• Financial management – budgeting, financial controls, and reporting to the Board and Treasurer
• Governance & best practice – supporting trustees to discharge their statutory duties; maintaining the policy suite and risk register
• HR & people leadership – supporting our entire volunteer and therapist team; communication is key to our volunteers
• Fundraising – write and lead on a fundraising strategy, implement new funding streams and be the ‘face of Pickering’ – local networking will be essential
• Change management – leading the transition to our new centre and evolving service model with care and consultation
• Compliance – safeguarding, health and safety, GDPR, and other regulatory requirements
Qualifications - Desirable
All the below are not necessary qualifications but would assist with this role:
• CIPD qualification, or equivalent hands-on HR experience
• A recognised governance qualification (e.g. Chartered Governance Institute) or completion of a charity leadership programme or similar
• Financial management experience – a qualification would be useful but not essential
• Safeguarding lead training
Experience and Competencies — Essential
• Senior leadership experience with genuine authority and accountability in a charity or comparable mission-led organisation
• A track record of reporting to and working with a board of trustees or non-executive directors
• A track record of leading organisational change, with evidence it was genuinely adopted
• Sound financial literacy - budgets, management accounts, financial controls, dealing with auditors
• Working knowledge of safeguarding, risk management and regulatory compliance
• Excellent written and verbal communication, including board-level reporting as well as the ability to speak in public
• Experience making a leadership role pay for itself, through income generation, cost savings, or both
• A genuine, demonstrable commitment to Pickering's mission
Experience and Competencies — Desirable
• Fundraising experience across grants, trusts, community fundraising and corporate partnerships
• Experience within the cancer support, wider healthcare, or hospice sector
• Lived experience of cancer, personally or through supporting someone close to you
• Experience leading a refresh of a brand or a rebrand, service redesign, or physical relocation of services
• Familiarity with Tunbridge Wells and the surrounding local community
Safeguarding
This role involves working with adults who may be vulnerable by virtue of serious illness. The successful candidate will be required to undergo an enhanced DBS check and satisfactory reference checks before appointment, and will act as, or oversee, the charity's designated safeguarding lead.
Equality, Diversity and Inclusion
Pickering is committed to equal opportunity for all and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. A copy of our Diversity, Equity and Inclusion policy is available on request.
How to Apply
Please apply by Sunday 6 September 2026. Interviews are expected to take place w/c 14 September 2026.
To ensure that everyone impacted by cancer in our community has the love, care, and support they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



Battersea has entered an exciting phase of innovation and transformation as we reach the mid-point of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.
The Philanthropy Officer will play a pivotal role in achieving ambitious annual income targets across Philanthropy, Partnerships & Campaigns (PP&C). In this role, you will manage and develop a mid-value giving programme, building strong supporter relationships through tailored cultivation, stewardship and engagement activities. The role is responsible for delivering donor communications, appeals and fundraising campaigns, supporting the planning and execution of donor events, maintaining accurate financial records and performance reporting, and working collaboratively across the organisation to maximise fundraising opportunities and contribute to the successful delivery of the Philanthropy team’s strategic objectives.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us or call us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 23rd August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 1st September 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work.
Key Responsibilities
Strategic Leadership
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Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees.
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Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans.
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Identify opportunities for growth, innovation, collaboration and improved impact.
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Ensure services and activities remain responsive to beneficiary needs and changing external circumstances.
Governance, Compliance and Risk
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Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information.
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Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations.
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Maintain a robust approach to risk management, internal controls, policies and procedures.
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Promote transparency, accountability and ethical decision-making across the organisation.
Financial Leadership and Income Generation
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Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability.
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Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives.
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Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams.
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Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting.
Service Delivery, Quality and Impact
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Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families.
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Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement.
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Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work.
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Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery.
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Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance.
People, Culture and Organisational Development
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Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture.
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Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy.
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Promote wellbeing, learning, accountability and collaboration across the organisation.
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Ensure effective HR, performance management and recruitment practices are in place.
Volunteer Leadership
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Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs.
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Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition.
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Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work.
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Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements.
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Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection.
External Relations, Partnerships and Advocacy
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Act as the public face and senior ambassador for the charity, representing it with credibility and confidence.
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Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks.
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Raise the charity’s profile and influence through effective communications, thought leadership and advocacy.
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Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.
The client requests no contact from agencies or media sales.
Join a well-established charity team in London and play a key role in growing and nurturing individual donor support. This is a fixed-term opportunity where you’ll immediately contribute to live campaigns, with the potential to move into a longer-term role. You’ll use your marketing skills to strengthen donor relationships and drive income through targeted individual giving activity.
About the Role:
You will support the planning, delivery, and optimisation of individual giving campaigns across direct mail, email, and digital channels over an initial 3-month contract, with possible temp-to-perm employment. Working closely with fundraising and data teams, you’ll help ensure campaigns are insight-led, donor-focused, and aligned to income targets. Your work will directly impact donor retention, acquisition, and overall supporter engagement.
Key Responsibilities:
* Plan and deliver individual giving campaigns across mail, email, and digital channels to agreed timelines and budgets.
* Create and adapt compelling copy and content for fundraising appeals, newsletters, and supporter journeys.
* Coordinate campaign production, including briefing designers, liaising with external suppliers, and managing approvals.
* Set up and schedule email and digital campaigns, ensuring accurate segmentation and personalisation.
* Monitor campaign performance using data and analytics tools, producing clear reports and recommendations.
* Support donor stewardship activity, including tailored communications to improve retention and lifetime value.
* Maintain accurate campaign records and supporter information in relevant databases and tracking tools.
* Collaborate with internal stakeholders to ensure consistent messaging and alignment with wider fundraising activity.
Key Requirements:
* Experience in individual giving or direct marketing within a charity or similar fundraising environment.
* Proven track record in planning and delivering multi-channel campaigns (mail, email, digital) to drive response and income.
* Strong copywriting and content creation skills, with the ability to adapt tone and messaging for different audiences.
* Confident using data to segment audiences, inform campaign decisions, and interpret results.
* Proficiency with email marketing platforms and basic digital marketing tools.
* Excellent organisational skills, with the ability to manage multiple campaigns and deadlines simultaneously.
* Strong attention to detail and accuracy in campaign setup, testing, and reporting.
* Ability to work collaboratively in a small team and communicate clearly with stakeholders and suppliers.
Desirable Skills:
* Experience in donor relationship management and supporter journeys within a fundraising context.
* Familiarity with CRM or fundraising databases for managing supporter data and campaign selections.
* Understanding of A/B testing and optimisation techniques for direct marketing campaigns.
* Knowledge of charity fundraising regulations and best practice in donor communications.
* Experience producing insight-driven campaign dashboards or visual reports.
Qualifications:
* Degree or equivalent experience in marketing, communications, fundraising, or a related discipline.
* Professional qualification in marketing (e.g. CIM or similar) is desirable but not essential.
* Evidence of ongoing professional development in digital or direct marketing is advantageous.
If you’re ready to make an immediate impact in individual giving and keen on a 3-month contract with potential to go temp-to-perm, we’d like to hear from you.
Chief Operating Officer (COO)
Contract: Permanent / Full Time
Salary: C. £130k per annum, depending on experience
Location: Remote / UK Based (regular travel to London office and other locations as required)
Closing Date: 10th September
Interview Dates: 5th & 7th October
Introduction
Doing Good Recruitment is proud to be exclusively partnering with a highly respected health organisation to appoint an exceptional Chief Operating Officer (COO). This critical leadership role will drive organisational transformation, operational excellence and long-term sustainable impact.
The Role
Reporting to the Chief Executive Officer (CEO), the COO will serve as a key strategic adviser and member of the executive leadership team, helping to shape organisational priorities and ensure effective delivery across a complex international organisation. Working closely with the CEO, Board and senior stakeholders, the COO will play a central role in driving organisational performance, strengthening governance and ensuring resources are deployed effectively to support long-term objectives.
The role will provide strategic leadership across core corporate functions, including people, finance, governance, risk, technology and business operations. The next postholder will ensure the organisation's operational infrastructure, systems and processes effectively support performance, fundraising and programme delivery, while positioning the organisation for long-term success.
About You
The successful candidate will bring substantial executive leadership experience, ideally gained within a complex, purpose-led or internationally operating organisation. As a fully qualified accountant (ACA, ACCA, CIMA or equivalent), you will possess excellent financial and commercial acumen, with experience leading organisational planning, overseeing significant budgets and providing strategic financial insight at the highest level. Experience of presenting to and working closely with Boards, Finance Committees and other senior governance groups will be essential.
The right candidate will be able to demonstrate a track record of leading business improvement, organisational change and operational modernisation, alongside the ability to build credibility and influence across diverse stakeholder groups. This unique opportunity requires a collaborative and pragmatic leader who combines sound judgement with effective delivery, enabling organisations to adapt, grow and achieve sustainable impact. Experience of digital innovation, data-driven decision-making and the effective application of emerging technologies, including AI, would be advantageous.
Disability Confident
Our client is Disability Confident. Candidates who meet the essential criteria for the role and identify as having a disability (found on the application page) will be guaranteed an interview as part of their commitment to creating an inclusive and accessible recruitment process.
Inclusion Statement
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from people of all backgrounds, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, caring responsibilities, socio-economic background, or any other protected characteristic. We recognise that exceptional candidates do not always meet every requirement listed in a job description. If your experience aligns with most of the criteria and you are excited by the opportunity, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.
Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.
We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Stories and Participation Officer is a fundamental cross-organisational role. Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.
Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.
You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.
Closing Date: Sunday 23rd August, 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated Income Generation Support Officer specialising in fundraising to support the Management Committe and CEO. In this vital role, you will play a key part in supporting our organisation’s efforts to increase income.
Primary Objectives of the Post:
The role of the Income Generation Support Officer involves a variety of responsibilities aimed at increasing the organisation's income from various sources.
Purpose of the Job:
This post plays a crucial role in ensuring that the organisation's fundraising efforts are relevant, successful and aligned with our financial objectives.
To ensure that the quality of the Network’s work is maintained and developed in line with Network’s Values and Philosophy.
To contribute to the maintenance and development of effective communication throughout the organisation.
The postholder will support the Management Committee, CEO and Office Manager by conducting initial research, maintaining fundraising data, and handling administrative duties related to grant applications and other fundraising activities.
Main Tasks and Responsibilities:
1. Research and apply for grants: Research trusts, foundations and other funding streams - identifying specific grant criteria, deadlines, and alignment with our work.
2. Build relationships with funders: Cultivate and nurture relationships with donors, foundations, and funding bodies.
3. Write and manage applications: Assist in drafting grant applications and collating necessary documents (financials, safeguarding policies, etc.) ensuring they are high quality, clear, concise, and impactful.
4. Develop and support fundraising activities: Assist with community-based fundraising activities, including event planning and stewardship.
5. Collaborate with WSUN staff: Work closely with our team to gather insights and data for creating compelling proposals/applications.
6. Data Management: keep accurate, up-to-date records of donor/grant contact information, application stages, and reporting dates.
7. Develop and maintain our “Case for Support: analysing need, interpreting results and using evaluation reports to inform future fundraising strategies and content.
8. Maintaining quality and integrity - ensuring that all income generation activities are conducted in a transparent and responsible manner.
In addition:
The post-holder may be requested by the CEO from time to time to carry out work not included in the above job description, in line with the needs of the Network and the level of responsibility of the post.
Please submit your CV and a covering letter stating why you feel you would be suitable for the role and outlining your fundraising experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.
We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.
- Location: London-based (Hybrid - Remote, Office and Field based)
- Contract: Permanent, full time (35 hours)
- Salary: £28,000 p/a
- Reporting to Schools and Partnerships Lead
We will be holding first round calls on Thursday 10th September, with the second round interviews taking place Wednesday 16th September.
Ideal start date: 4-6 weeks
ABOUT THE ROLE
We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme.
You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you.
WHAT YOU’LL DO
- Manage school referrals from enquiry to mentor match
- Provide excellent day‑to‑day support to school partners
- Maintain accurate records on Salesforce
- Support income generation through proposals, invoices and partner stewardship
- Coordinate school communications and gather feedback
- Assist with outreach and partnership development
BENEFITS
- Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
- 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
- Option to swap bank holidays for other religious holidays
- Birthdays off
- Two Mental Health “Me Days”
- Volunteering time to mentor with The Kids Network
- Personal development budget
- Team socials
- Working in a value-led organisation, where we share the impact we have on children every day
KEY RESPONSIBILITIES
SCHOOL REFERRALS & ADMINISTRATION
- Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor
- Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving
- Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader
- Responsibility for securing a minimum number of referrals from schools
- Income Generation Support
- Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements
- Follow the financial procedures for contributions from referral partners and maintain accurate records
- Help to identify and follow up on income opportunities with existing and prospective school partners
- Encourage schools to run simple fundraising activities within their communities
SCHOOL RELATIONSHIPS & EXPEREINCE
- Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service
- Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools
- Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported
- Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement
- Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders
PARTNERSHIP DEVELOPMENT SUPPORT
- Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners
- Help to prepare materials for school outreach, including presentations, information packs and email communications
- Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline
- Identify what’s working well across schools and share best practice
GENERAL & ADMINISTRATIVE
- Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work
- Contribute to team meetings and planning processes as required
- Act in compliance with all organisational policies and procedures, including data protection and GDPR
ABOUT YOU
PERSONAL SPECIFICATION
- Strong administrative and organisational skills, with excellent attention to detail
- A natural relationship builder, confident working with schools and communities
- Clear and confident written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a busy environment
- A proactive, can-do approach with the ability to work both independently and as part of a team
- Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom.
- Knowledge of the primary school landscape
- A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people
DESIRABLE
- Experience in an administrative, coordination or customer-facing role
- Experience of delivering or arranging programmes in either an educational or safeguarding setting
- Experience of, or a strong interest in, the charity, education or public sector
- Familiarity with Salesforce or a similar CRM system
- Some exposure to income generation, sales support or fundraising administration
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.
SAFEGUARDING COMMITMENT
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
EQUITY COMMITMENT
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
Trust and Foundations Fundraising Officer
About Harrogate Homeless Project
Harrogate Homeless Project is dedicated to supporting people experiencing homelessness across the Harrogate district. We provide safe accommodation, practical support and opportunities for individuals to rebuild confidence, develop independence and create brighter futures.
As demand for our services continues to grow, we are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work.
About the Role
This is an exciting opportunity for an experienced grant fundraiser to play a pivotal role in the future sustainability of Harrogate Homeless Project.
Working closely with the Fundraising and Marketing Manager and colleagues across the organisation, you will lead on identifying, researching and securing funding from trusts and foundations, with a particular focus on capital funding opportunities. You will also help strengthen our impact measurement and evidence-gathering processes, ensuring we can effectively demonstrate the difference our services make and maximise future funding success.
The successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding. You'll be passionate about making a positive impact and committed to supporting people affected by homelessness.
Key Responsibilities
Trust and Foundation Fundraising
- Research, identify and pursue trust and foundation funding opportunities.
- Develop and manage a portfolio of funding applications and grant programmes.
- Prepare compelling grant applications, expressions of interest and supporting documentation.
- Manage the full grant cycle, from prospect research through to reporting and stewardship.
- Build and maintain strong relationships with funders.
- Maintain an accurate funding pipeline and prospect database.
- Monitor funding deadlines, reporting requirements and opportunities.
Impact Measurement and Evidence Development
- Work with service teams to gather meaningful data, outcomes and case studies.
- Support the development of impact reporting and evaluation processes.
- Help create compelling cases for support that demonstrate organisational impact.
- Collaborate across teams to identify funding priorities and evidence required for applications.
Fundraising Administration
- Maintain accurate fundraising records and grant documentation.
- Track applications, awards and reporting schedules.
- Support funder reporting and impact updates.
- Work closely with finance colleagues to ensure the accuracy of budgets and financial information.
- Ensure compliance with fundraising best practice and GDPR requirements.
Strategic Development
- Identify emerging funding opportunities and sector trends.
- Support wider fundraising strategy and organisational sustainability plans.
- Explore partnership and collaborative funding opportunities.
- Contribute to applications for statutory, local authority and government funding where appropriate.
About You
We're looking for someone who has:
- Experience of researching, writing and securing successful grant funding applications.
- Experience of managing a fundraising pipeline and achieving income targets.
- Excellent written communication and relationship-building skills.
- Strong organisational skills and attention to detail.
- Experience gathering and presenting impact and outcomes data.
- The ability to manage competing priorities and work independently.
- A commitment to the values and mission of Harrogate Homeless Project.
Experience within the homelessness, housing, health or wider voluntary sector, along with knowledge of capital fundraising, would be advantageous.
Closing Date: 5.00pm, Wednesday 19 August 2026
Interview Date: Week commencing 24 August 2026
If you're passionate about making a lasting difference and have the fundraising expertise to help secure the future of our services, we'd love to hear from you.
The client requests no contact from agencies or media sales.