Head of member support jobs in Chelsea, greater london
About the role:
At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our in house Psychotherapy team, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.
You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping a young person understand their experiences of trauma, racism, poverty, family violence and parental substance to facilitating group discussions on understanding their emotions, assertiveness and boundaries in relationships.
This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.
About you:
- Experience providing in-person psychotherapy sessions as a qualified Psychotherapist or Psychologist for a minimum of 2 years including substantial post-qualification experience with young people.
- An understanding of complex support needs, including but not limited to mental health issues, complex trauma, substance use, youth offending and physical ill health, along with the potential barriers to engagement with services both residential and in the community.
- An understanding of psychologically informed environments (PIE) and how service development can be achieved in collaboration with clients, staff team and service management.
- Experience of facilitating team led clinical case discussion, providing staff psychological support and critical incident de-briefs.
- Experience of building trust with young people who may be wary of professionals and create a safe, supportive space.
- A commitment to ensuring equality of access to psychological and psychosocial support to young people who face multiple systemic barriers, with the aim of involving young people in shaping their own support and outcomes.
- You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do.
- BCP, BPS or UKCP registration or full BACP accreditation.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 12th April 2026
Interview date: Monday 20th April 2026 at our Head Office in Kings Cross or a Young Person's service in Greenwich.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Job Title: Estate Officer, West
Duration: Permanent
Hours: 36 hours per week
Salary: £31,024 per annum, plus pension and benefits
Location: Homebased within the South West of England
Overall job purpose
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 27th April 2026.
The interviews will take place in London on Thursday 8th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Hybrid UK based with travel to London Office once a month.
Reports to: Head of Fundraising and Communications
Salary: £40,000
Who we are.
Chance for Childhood has a vision of a world in which every childhood is filled with safety, belonging and play. We fight for children across Africa to lead independent lives through urgent action in education, health and economic resilience.
We work in four African countries (Ghana, the DRC, Rwanda, and Uganda) and we are carving out a niche as experts in inclusive education and safe spaces for children in vulnerable situations.
In 2022, we launched the #OverExposed campaign to advocate for ethical imagery and storytelling in the fundraising and marketing materials of international development charities. In 2025, the campaign is still going strong and providing opportunities to keep this important topic on the agenda in the development sector.
Your role.
As the Communications Manager, you will play a key role in shaping and delivering the charity’s communications strategy to raise awareness, increase engagement, and grow support for our vital work. You will manage all external communications across multiple platforms, including social media, website, email marketing, and events, ensuring a consistent and compelling brand voice. You will work closely with the Individual Giving Manager and Fundraising Officer to drive impactful campaigns. Additionally, you will play an essential role in promoting and protecting the charity's brand.
Note on AI applications.
AI is a useful tool but please be aware that it can be reasonably easy to spot when an applicant has copied and pasted directly from ChatGPT. In this role you will not be discouraged from using AI, but you will be expected to write creatively, persuasively and to a high standard yourself. Please use your application as an opportunity to show us that you can do this!
Duties:
1. Social Media and Content Creation:
- Plan, write, and schedule content for all social media platforms (Facebook, Instagram, LinkedIn, TikTok), ensuring timely and engaging posts.
- Manage and monitor social media engagement, responding to comments and messages.
- Develop and implement a strategy for growing social media followers and increasing engagement.
- Create high-quality multimedia content (stories, infographics, videos) to support campaigns and events.
2. Website and Email Marketing:
- Oversee and manage content updates on the charity’s website, ensuring it is up-to-date, user-friendly, and SEO optimised.
- Write compelling blog posts, news stories, and case studies for the website.
- Work with the Individual Giving Manager to develop and manage email marketing campaigns, including newsletters, donor updates, and appeals, to drive engagement and donations.
- Use analytics tools to track and report on the performance of email and web campaigns, optimising content for better results.
3. Campaigns, Advocacy and Events:
- Collaborate with the Individual Giving Manager and Fundraising Officer to develop and execute communications strategies for fundraising campaigns and events.
- Support the promotion of Challenge Events through creative content and social media.
- Create campaign materials and event collateral, ensuring alignment with the charity’s brand.
- Advocate for ethical storytelling practices by leading our #OverExposed campaign aimed at other charities in the sector
4. Brand Management:
- Ensure all communications align with the charity’s brand guidelines and tone of voice.
- Act as a brand guardian, ensuring consistency across all marketing channels and materials.
- Work with external designers, photographers, and agencies as needed to produce high-quality branded materials.
5. Team Collaboration:
- Provide guidance, support, and feedback to enhance the confidence of local project teams to produce quality communications, in alignment with Chance for Childhood’s shifting power approach and broader 2030 strategy.
- Work with programme staff to gather key project updates and ensure a steady stream of impactful stories from our work to be used in fundraising and communications materials
- Collaborate with other teams across the organisation to support cross-functional projects and activities.
- Coordinate internal stakeholders including programmes, finance, fundraising and Trustees to oversee the writing, design and publication of the Annual Report
6. Monitoring and Evaluation:
- Regularly track and analyse communications and marketing metrics across all platforms, adjusting strategies based on performance.
- Provide reports on social media, website, and campaign performance to senior leadership.
Person Specification:
- Committed to the values of Chance for Childhood, including ethical storytelling and shifting power to local communities
- Motivated by working towards a wide range of positive outcomes for children in vulnerable situations, including facilitating access to physiotherapy and rehabilitation for children with disabilities, educational opportunities for displaced and conflict-affected children, and developing sustainable livelihoods for families in poverty
- Proven experience in a communications role, ideally in the charity or nonprofit sector.
- Strong copywriting skills with the ability to create engaging content across multiple platforms.
- Experience managing social media platforms, scheduling content, and growing engagement.
- Knowledge of website content management systems (WordPress) and SEO principles.
- Experience with email marketing platforms (e.g., Mailchimp)
- Excellent organisational skills, with the ability to manage multiple projects and deadlines.
- Experience working on brand management and promotional campaigns.
- Strong interpersonal skills, with the ability to work collaboratively and manage a remote team member.
Desirable:
- Experience working with international teams and understanding of crosscultural communication.
- Basic design skills (e.g., Canva,) for content creation.
- Knowledge of Google Analytics and social media management tools (e.g. Buffer).
What We Offer:
- Flexible working arrangements.
- Opportunities for professional development and international travel.
- Being part of a passionate and committed team working to make a difference for vulnerable children.
How to Apply:
To apply, please send the following documents:
- Your CV
- A covering letter of no longer than 2-pages illustrating how your skills and experience make you the right person for the role
Timeline
Deadline for applications: Sunday 5th April
Recruitment timeline:
Thursday 8th and Friday 9th April: First interviews (online)
Wednesday 15th April: In-person interviews (Old Street, London)
An offer will be made shortly thereafter.
Chance for Childhood is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment.
We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Chance for Childhood.
Candidates must have the right to work in the UK. A Police criminal record check will be required for this post, as part of Chance for Childhood's commitment to child protection, as outlined in our Safeguarding and PSEA Policy, which all staff are required to sign and adhere to.
Chance for Childhood is committed to safeguarding everyone we encounter. We have a zero tolerance policy towards any abuse, neglect, and exploitation of all people. Everyone that works with us is required to share and uphold this commitment through signing and complying with our Global Safeguarding Policy and Code of Conduct. We will conduct the most appropriate preemployment checks are undertaken to ensure high standards are maintained, including a police check or equivalent and references.
The client requests no contact from agencies or media sales.
Job Title: Estate Officer, East Anglia
Duration: Permanent
Hours: 36 hours per week
Salary: £31,024 per annum, plus pension and benefits
Location: Homebased within East Anglia or the East of England
Overall job purpose
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 27th April 2026.
The interviews will take place in London on Thursday 7th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Salary: £37,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.
Job Information
You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.
With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.
Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.
To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.
Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Children’s Investment Fund Foundation (CIFF) is an independent philanthropic organisation, working with a range of partners to transform the lives of children and adolescents. CIFF’s portfolio focuses on child health and development, climate change, sexual and reproductive health and rights, girl capital and child protection. CIFF has been partnering with MSI since 2015 to boost sexual and reproductive health and rights globally. The Challenge Fund Programme (2024-2028) is a $100m programme with global and bilateral investments from CIFF to advance sexual and reproductive health services and increase modern contraceptive prevalence in six countries across West and Central Africa.
MSI seeks a Global Programmes and Philanthropy (GPP) Adviser to support the implementation of the CIFF Challenge Fund Programme. Working in the Challenge Fund programme team and directly reporting to Head of Challenge Fund, the GPP Adviser will provide programme management and administrative support to the Head of and two Programme Managers across the Challenge Fund Programme to ensure timely and quality delivery of deliverables against donor reporting obligations and close budget monitoring. In addition, this role will play a key role in the coordination of overarching internal ways of working, including the organisation of external donor engagement meetings and events. This is an exciting role that requires excellent financial and data analysis skills, strong communication skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail.
This role is part of the broader team supporting CIFF investments, headed by an Associate Director. The team oversees the technical design and execution of CIFF investments and is responsible for safeguarding and advancing MSI’s relationship with CIFF as a key contributor to achieving MSI’s mission. The team provides organizational leadership to ensure that MSI’s strategy, policy, systems, and capacities are responsive to donor priorities and investments and that CIFF programming advances the MSI2030 strategy.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Strong project management and organisational skills and the ability to multi-task, problem solve and prioritise to manage multiple and competing demands from internal and external stakeholders
- Be data-literate with an attention for details. Able to analyse and interpret datasets and spot trends.
- Excellent communication and multimedia skills, plus strong interpersonal skills
- Expertise in Microsoft Office Suite, particularly Excel and Powerpoint, as well as other applications (Adobe etc)
- Knowledge of existing and emerging online platforms and tools for meetings and workshop facilitation
- A demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard
- Knowledge of reproductive health care and rights
- Fluent English and French.
To perform this role, you’ll need the following experience:
- Demonstrable experience in a grant management role, ideally in an international non-governmental organisation (INGO) or well acknowledged non-governmental organisation (NGO) (essential)
- Experience working with a range of internal and external stakeholders across organisations and across countries (essential)
- Experience of managing restricted foundations/government/institutional donor-funded projects (desirable), including project monitoring and reporting to the donor, proactive risk management and escalation (desirable)
Formal education/qualification
- Degree in related subject (e.g. social sciences, international development or related field) or equivalent on-the-job experience in a grant management role
For the full job description, please see our website.
Location: London, UK (minimum of 2 days per week in the office) or any country programme where MSI operates in.
Full-time: 35 hours a week, Monday to Friday.
Contract type: 12-month fixed term contract.
Salary: £32,400 - £42,750 per annum. The salary will be strictly banded within the local national context.
Salary band: BG 7
Closing date: 2nd April (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
We’re currently looking for a Senior Workplace Officer, offered on a fixed term basis of 12 months to help us deliver our mission. This a full-time position working 35 hours per week with flexible days that suit individual needs while delivering on business needs. This role will be mostly based in our London office with weekly flexibility where practical.
What’s it like working at the IOP?
The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Act as ‘the conductor’ of our rented office and meeting room spaces working with both internal and external stakeholders to provide consistently positive, welcoming, and inclusive experience.
- Directly line managing the receptionist and the AV technician, as well as oversee temporary or permanently based contractors to meet the building resourcing needs.
- Budget management inclusive of actuate recharging, invoicing external companies, and spending monitoring.
- Oversee the delivery of the front of house service and standards of the IOP staff office through supplier relationship management, maintaining stock levels, and effective logistics tracking.
- Ensure compliance and health and safety regulations, safeguarding requirements, security, alcohol licence requirements and any other relevant IOP policies.
Projects you may work on include:
- Being part of the organisation committees for all IOP events working closely with the departments involved.
- Review of our building revenue and how we can maximise this without conflicting with IOP operations.
- Space management and storage both onsite and externally.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Membership, Conferences, Science & Business Insights, Compliance, and CEO office IOP teams.
- Members and external partners who rent meeting room space or use our member facilities.
- Our tenants and serviced office companies.
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience with organising events including using room booking systems, catering provisions and AV operational knowledge.
- Experience of line management and supplier management.
- Experience with budget management including invoices processing and raising.
- Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
- An IOSH Managing Safely certification or similar is essential.
- Be first aid and emergency marshal qualified is essential.
Nice to have:
- Working for charities to understand budget restrictions and be creative with solutions.
- Working within the rented meeting room space industry and with knowledge of marketing or price pitching.
- Hold an alcohol licence (please note they must be willing to hold one).
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Hours: A minimum of three days per week up to full time
Contract: Permanent
Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year
Reports to: Head of Marketing, Communications and Fundraising.
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness.
About your role
This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships.
Please note that we do not accept CVs or applications that are not submitted using our standard application form..
The client requests no contact from agencies or media sales.
Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.
About the role:
Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.
The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.
About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.
You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.
Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online
Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in the role of Operations Officer at the Fair Education Alliance
The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background.
In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence.
This role is central to that investment. You will be joining a small, highly capable operations team and playing a pivotal role in how FEA runs day-to-day as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation, and your contribution will be felt across everything we do.
The Operations Officer plays a central role in ensuring that the Fair Education Alliance runs smoothly, efficiently and to a high standard across all aspects of its work. Working as part of the operations team, the postholder helps maintain the systems, processes and practical foundations that enable the organisation to function effectively.
This includes supporting people operations and HR administration, coordinating governance processes, managing organisational systems and IT access, and delivering high-quality logistics for events and organisational activities.
Acting as a trusted point of support for colleagues, the Operations Officer helps create a responsive and well-organised working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional organisation, sound judgement and a genuine pride in quality.
By ensuring that the practical aspects of the organisation run reliably and well, the Operations Officer helps create the conditions that allow the Fair Education Alliance to deliver its mission and drive progress towards a fairer education system.
Applications will be reviewed on a rolling basis from Tuesday 10 March
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Applications close: 30 March (9am)
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First round interviews: Rolling during application window
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Second round interviews: Rolling during application window
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Start date: As soon as possible (to be agreed with the successful candidate)
No child’s success should be limited by their socioeconomic background.
Purpose of the Role
The Clinical & Research Lead role provides senior clinical leadership across Together for Short Lives’ most complex and high-profile programmes. The role leads the design and delivery of national clinical initiatives, strengthens clinical governance and safeguarding oversight, and builds the organisation’s research and evidence capability.
Working closely with the Head of Services & Impact, the postholder ensures programmes are credible, evidence-informed and deliver measurable impact for children, families and the wider sector. The role will lead work that strengthens professional practice, improves outcomes for families, and supports national sector development. The role involves significant external representation, national stakeholder engagement, programme planning, research and data oversight, and leadership of internal and external events.
Key Duties and Responsibilities
Strategic Leadership & Stakeholder Engagement
· Represent Together for Short Lives in national clinical, policy and professional forums, contributing to the organisation’s credibility and influence across the children’s palliative care sector.
· Lead the planning, coordination and delivery of internally hosted stakeholder meetings, including the Leaders of Care Forum and other professional engagement events.
· Provide professional and reflective input into complex organisational decisions relating to clinical practice, programme design and ethical engagement.
· Build strong relationships with practitioners across health, social care, education and voluntary-sector partners to support implementation of clinical programmes and foster collaboration.
· Engage with Integrated Care Boards, Strategic Clinical Networks, and children’s palliative care providers to ensure our work aligns with national priorities and regional needs.
Programme Leadership & Project Oversight
· Provide senior leadership for the planning, development and delivery of clinical and service-improvement projects, ensuring alignment with organisational strategy.
· Oversee the development of project briefs, initiation documents, outcome measures, risk registers, evaluation plans and implementation timelines.
· Hold responsibility for monitoring progress, quality assurance, and risk management, escalating concerns to the Head of Services & Impact as required.
· Coordinate cross-functional project teams and ensure effective collaboration with external organisations, hospices, NHS partners and charitable funders.
· Ensure projects are delivered within agreed scope, timelines and budgets.
· Support the development of robust programme models, theories of change and outcomes frameworks that strengthen the organisation’s ability to secure external funding.
· Contribute to the development of cases for support and programme proposals in collaboration with fundraising colleagues.
Research, Evidence & Insight
- Lead the organisation’s research prioritisation programme and support development of a national children’s palliative care research agenda.
- Build and maintain relationships with academic partners, research institutions and clinical leaders to strengthen the evidence base for children’s palliative care.
- Support development of evaluation frameworks that demonstrate impact, learning and outcomes across programmes.
- Contribute to the organisation’s longer-term ambition to develop a ‘Centre of Impact’, positioning Together for Short Lives as a national authority on evidence and insight in children’s palliative care.
- Ensure research and evaluation activity is ethically robust, appropriately governed and aligned with sector priorities.
Data, Impact & Reporting
· Provide oversight and leadership for data collection, monitoring and reporting processes across the Services & Impact portfolio.
· Line manage the Data & Impact Officer, ensuring robust reporting systems, high-quality data, and meaningful evaluation of programmes.
· Ensure outputs are translated into insights that demonstrate effectiveness, equity, reach and learning - supporting fundraising, influencing and strategic decision-making.
· Support development of improved feedback mechanisms from families and professionals to evidence the impact of support offers and clinical programmes.
Professional Support, Education & Sector Development
· Contribute to the development and dissemination of clinical resources, guidance, toolkits and training for professionals working with children with life-limiting and life-threatening conditions.
· Support national programmes of work, including definitions of children’s palliative care, categories of need, standards, workforce development and professional education.
· Facilitate knowledge exchange and best-practice sharing across the sector through networks, events, workshops and targeted professional engagement.
· Deliver presentations, training sessions and clinical briefings to a wide range of audiences.
Family and Service Engagement
· Work with colleagues across the Services & Impact team and external partners to ensure projects reflect the lived experiences and priorities of children and families.
· Support co-production activities and ensure family voice is meaningfully incorporated into project design and evaluation.
· Promote and signpost to the Family Support Hub and relevant offers, ensuring clear and consistent messaging about available support.
Governance, Quality & Reporting
· Provide additional clinical oversight and challenge across the organisation’s work relating to safeguarding, ethical engagement and complex family situations.
· Contribute to strengthening organisational clinical governance processes and risk management.
· Provide expert advice to colleagues on safeguarding, ethical engagement with families, and complex clinical issues arising from programme work. Contribute to internal reporting cycles, board updates, quarterly programme reviews and funder reports.
· Maintain accurate project documentation, data dashboards and risk logs.
· Provide expert advice to colleagues and stakeholders on clinical considerations and best practice in children’s palliative care.
General Responsibilities
· Provide effective line management, supervision and support to allocated staff.
· Attend team meetings, leadership meetings and organisational events as required.
· Commit to continuous professional development and reflective practice.
· Undertake other duties relevant to the role as required by the Head of Services & Impact.
Please apply using the Application form attached to this advert
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



Employment Coach
Are you driven by the belief that every woman deserves the chance to shape her future, no matter her past?
We are an award‑winning national charity, the UK’s only employment charity dedicated solely to supporting women with convictions.
Driven by our vision of a society where no woman is held back by her past, we work to ensure every woman has the support, encouragement and opportunities she needs to reset her life and thrive.
We challenge misconceptions about women with convictions and raise awareness of the issues that often sit behind women’s offending. At the heart of our work is a simple belief: a conviction should never define a woman’s future.
If you’re passionate about helping people transform their lives, you could be the person we’re looking for to join our small, friendly team at Working Chance.
About the role
Our Employment Coaches support our clients to build their confidence, strengthen their employability and secure work that aligns with their skills, aspirations and circumstances. You’ll do this by guiding women through their job search and applications, and by helping them access opportunities with employers we partner with.
You’ll carry out initial assessments, develop personalised action plans, identify barriers to employment and signpost to specialist support where needed. You’ll also help clients prepare disclosure statements and stay motivated throughout their journey.
You’ll build strong relationships with employers, monitor suitable vacancies and proactively promote clients for opportunities.
You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below.
If you think this might be the opportunity you've been looking for, we'd love to hear from you!
What we offer
You’ll be joining a supportive, values‑driven team who care deeply about the women we work with. Alongside a competitive salary, we offer flexible working, a generous holiday allowance, wellbeing days and time off for your birthday.
For more information about Working Chance, please visit our website.
Closing date: 12pm, Monday 13 April 2026
Interviews: Week commencing 20 April 2026
Vetting and role requirements
As an organisation committed to supporting women with criminal convictions into employment, we warmly welcome applicants with lived experience of the criminal justice system.
Please note that this role requires a Basic DBS check and HMPPS vetting because it includes work on contracts commissioned by the Ministry of Justice and HMPPS. These vetting processes have specific criteria set by those agencies, which means that not all applicants will be eligible to pass. We want to be transparent about this so that candidates can make informed decisions, while still encouraging anyone who feels they could thrive in this role to apply.
Guidance and requirements can be found in the ‘HMPPS Risk Assessed Access for Personnel with Lived Experience of the Criminal Justice System Policy Framework’. A link to this included in the job pack.
Due to requirements set out in these contracts, this position is open only to women, in accordance with the sex‑based exemptions of the Equality Act 2010 (Schedule 9, Part 1).
Application guidance
While we recognise the increasing use of AI tools, your personal insights, experiences and reflections are what matter most to us. We strongly encourage applicants to provide answers in their own words. Your individuality is your strength, and AI‑generated responses may limit your opportunity to stand out.
Application process
To help us understand your experience and motivations, please submit your CV along with brief written responses to our questions.
We look forward to learning more about you and the strengths you could bring to our team.
The client requests no contact from agencies or media sales.
About Us
We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.
The Role
We’re looking for a conscientious People & Administration Assistant to play a key role in delivering an exceptional HR service across Global Dialogue.
You’ll support the Head of People and our core team, ensuring our HR systems run smoothly, our data is accurate, and our people processes are well‑coordinated, compassionate, and efficient. This is a fantastic opportunity for someone who thrives on organisation, values fairness and inclusion, and is ready to develop their HR career within an impact‑driven organisation.
The day to day of the role will be broad and varied and you will carry out tasks such as maintaining accurate employee records, posting vacancies and coordinating interviews in support of recruitment, keeping track of the employee lifecycle and providing broad team and administrative support. As part of this exciting role, you will also get the chance to observe and contribute to business partnering and wider employee relations tasks.
About You
The right candidate will hold CIPD Level 3 or possess a willingness to work towards it (Global Dialogue could support that study), and hold strong professionalism, discretion, and care when handling confidential information. Experience working with an HR system is essential; it would be advantageous if it were BreatheHR or Remote). You will also be confident with Microsoft 365, spreadsheets, and thrive in delivering excellent attention to detail and accuracy in your work.
The role would suit candidates who are comfortable working in a fast-paced organisation, and who hold some awareness of the pressures the HR team may face, given the organisation's vital work in a national and international human rights setting.
How to Apply
We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.
Our Commitment to Equity, Diversity and Inclusion
We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.
We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ideally, London; however, we can accept applications from Bristol and Manchester too
1st stage interviews: 07/04 and 08/04 (over MS Teams)
2nd stage interviews: 14/04 (in our South London Centre)
For more information or to apply, please click "apply now" to be directed to our careers site.
We’re looking for an ambitious individual with strong relationship-building skills to join our team as a Senior Partnerships Manager focused on the technology, media and commercial sectors. If you are an enthusiastic, creative, and self-motivated individual with a track record in supporting and developing fundraising partnerships, then this is the role for you.
You will be joining the team at a critical time as we develop creative ways to solve the challenges faced by young people today. We have a bold Corporate Partnerships income target, and this role will play an important part in helping us deliver our organisational promise, with a specific focus on tech and media activations.
We work with a fantastic variety of organisations, including Apple, Amazon, Sky and TikTok, and our partnerships continue to evolve and deliver a wide range of value measures to each business, The King's Trust and the young people we support.
Our sector partnerships have an incredible impact on young lives. Some examples include:
- Employability: connecting businesses with young people to provide a pipeline of new, diverse talent, whilst having a lasting impact on young people’s lives.
- Commercial: building commercial and brand-awareness campaigns and establishing valuable sponsorship opportunities.
- Employee Engagement: inspiring employees with fun, meaningful ways to fundraise for The Trust, and share their skills through volunteering with young people.
You will lead, manage, and grow a portfolio of strategic corporate partnerships including Sky and TikTok to generate the essential income we need to transform young people’s lives.
Your role as Senior Partnerships Manager will be to:
- Lead and deliver against the strategic direction for your partners, ensuring robust partnership plans are in place to enable increased and continued support of our work.
- Ensure financial targets are met and deliver partnership objectives, including programme activity, employee engagement, commercial, and marketing & communications.
- Provide support and leadership to a matrix team of account managers and executives.
You will join an ambitious, collaborative team of partnership experts who are passionate about providing young people the opportunity to live, learn and earn – creating a better future through jobs and education.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Senior Corporate Partnerships Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Senior Corporate Partnerships Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3884
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.
The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.
RESPONSIBILITIES:
- To provide impartial advice to householders on the telephone, at events or online group events.
- Make use of internal and external referral systems to ensure clients’ needs are met;
- Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
- Maintain quality of advice and information as required
- Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
- Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
- Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
- Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
- Provide tailored advice on energy-saving measures and support schemes to the caseload.
- Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
- Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
- Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
- Support the project manager with the development, delivery, and evaluation of the energy advice project.
- To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
- At all times, ensure that advice service and activity are in line with the requirements of the project;
- Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
- Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
- To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
- Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
- Represent Back Up at various partner meetings;
- Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
- Monitor and report on the impact of interventions and support provided.
General
- Take responsibility for ensuring communications are in line with GDPR.
- Ensure that you work within Back Up’s policy framework.
- Carry out any other tasks that may be within the scope of the post to ensure the
- effective delivery and development of the service.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
- City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
- Willingness to undertake mandatory training and development opportunities as required.
- A keen interest in energy issues and concerns currently facing energy consumers.
- An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
- To be non-judgemental and respect views, values and cultures that are different to your own.
- The ability to prioritise your own work and meet deadlines.
- Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
- Experience of working with both groups and individuals to provide support.
- Experience of delivering/facilitating training workshops.
- Experience of managing own projects and working to targets and deadlines.
- A good understanding of evaluation and confidence in gathering feedback data to measure impact.
- Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
- IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
- Able to build excellent relationships with a range of stakeholders
- Strong attention to detail and the ability to record information effectively.
- Flexible and can respond professionally to changing briefs, deadlines and priorities.
- Flexibility to work occasional evenings and weekends as required.
Desirable:
- Personal or professional knowledge of disability, particularly spinal cord injury.
- Demonstrable experience of providing Information advice and support within the energy advice sector.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.