90 Immigration jobs

The purpose of the role is to assist our clients with immigration legal advice and representation. The focus of this legal work is on non-legal aid funded matters, supporting people to preserve immigration status and for some become British Citizens. While the majority of the immigration advice and representation at RMJ is free for clients, this service we charge an affordable fee to help those who cannot find affordable and professional representation.

Key Responsibilities 

Case management:

• Manage own caseload, working to advance the best interests of the client
• Adhere to standards set out by IAA/SRA and AQS to deliver high-quality advice#
• Provide advice and representation up to IAA level 2/3.
• Engage with the Line Manager to create and follow a training plan to ensure compliance with IAA CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
• Liaise directly with the UKVI and related governmental agencies 
• Complete forms, letters and immigration applications in line with deadlines
• Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
• Manage clients’ expectations by discussing deadlines, outcomes and timing
• Deliver legal advice outreach surgeries/drop in as and when required
• Progress cases in a timely manner in line with regulatory requirements
• Implement organisational priorities into day-to-day casework.
• Maintain client’s files and records in line with file management procedures

General responsibilities:

• Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
• Ensure that all of RMJʼs Policies and Procedures are adhered to at all times
• Attend internal and external training as and when required
• Participate in regular supervisions and team meetings
• Working with the Head of Campaigning to raise awareness or further research in relation to the issues our client group face
• Attend the office on a regular basis (hybrid working)
• Act as a positive ambassador for the Charity at all times
• Working with volunteers when necessary
• Undertake any other duties that may be reasonably required

Education/Qualifications:

IAA accredited. If IAA level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months (training is provided and study leave is accommodated). Upon obtaining a higher level of accreditation, the candidateʼs salary will increase in line with RMJ pay scales.

Practising Solicitor with 1-year immigration experience.

IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at IAA level 1 within 6 months (Training is provided and study leave is accommodated). Upon obtaining a higher level of IAA accreditation, the candidateʼs salary will increase in line with RMJ pay scales.

For further information and details about the application process, please refer to the recruitment pack. 

Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.

Immigration Caseworker
Hours: 3 days per week (21 hrs)
Salary range: £16,500-18,456 pro rata (£27,500-£30,670 FTE)
Place of work: Hybrid
Benefits: 
• Flexible and hybrid working arrangements.
• Training and professional development opportunities.
• Study leave to support accreditation progression.
• The opportunity to make a meaningful difference to the lives of refugees, asylum seekers and migrants.
• Supportive working environment within a small and committed charity.

About us

Wanstead and Woodford Migrant Support provides immigration advice and practical support to refugees, asylum seekers and migrants across North East London and Essex. We are a small charity committed to ensuring that people can access high quality advice, support and advocacy regardless of their circumstances.

About the role

We are seeking a qualified Immigration Caseworker to join our growing service. This is an exciting opportunity to work within a small and supportive organisation delivering high-quality immigration advice and casework to migrants, refugees and asylum seekers.

The role is primarily home-based, with attendance required at outreach locations, meetings and occasional events. The successful candidate will manage their own caseload, provide immigration advice within their accreditation level and contribute to the development of the charity's advice service.

Applicants

Applicants must hold IAA Level 1 or Level 2 accreditation (or IAAS equivalent). Candidates holding Level 1 accreditation will be expected to work towards Level 2 accreditation within an agreed timeframe. Appropriate supervision, training and study leave will be provided to support progression. Salary progression will be linked to the achievement of higher accreditation levels in accordance with the charity's pay structure.

How to apply

Please click on the link below.  You will be asked to answer three questions and upload your CV.  The closing deadline is 25 September.

We are looking for an inspirational new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. You may be an experienced CEO or have the skills and determination needed to step up into the role. We are looking for someone who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is a small, busy team at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.

Please note that it is an essential requirement to hold IAA (Immigration Advice Authority) accreditation at L2.

Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification. Unfortunately we cannot take forward any application unless it states clearly that you hold IAA accreditation.

Salary: £50,000–£55,000 FTE, pro rata (0.6 FTE: £30,000–£33,000)
Hours: 3 days per week / 0.6 FTE
Contract: Permanent
Location: Predominantly remote, with regular travel to our London office as required
Reporting to: Chief Operating Officer (COO)
Application deadline: 20 October 2026
Start date: As soon as possible

About the role

Migrateful is looking for an experienced Finance Manager to lead the financial management of our growing charity.

With annual income of over £1 million and operations across London and Bristol, this is a senior role combining hands-on financial management with budgeting, forecasting and strategic financial insight. A significant proportion of both our income and cost base relates to our trading activities, primarily the delivery and sale of cookery classes, so we are looking for someone with experience of managing finances in an organisation with substantial trading activity, alongside charitable and fundraising income.

You will work closely with our COO and CEO, external bookkeeper and accountant, Senior Management Team and Finance and Risk Sub-Committee to ensure that Migrateful has robust financial information, controls and processes to support good decision-making and long-term financial sustainability.

You will take ownership of the finance function while working with colleagues across the organisation to ensure that budget holders understand their financial position and are supported to manage their budgets effectively.

Key Responsibilities

Financial planning, budgeting and forecasting

• Lead the annual budgeting process in partnership with the CEO and COO. 

• Produce regular forecasts, cash-flow projections and scenario modelling to support organisational planning and decision-making.

• Monitor performance against budget, identify emerging risks and opportunities, and recommend corrective action where required.

• Work closely with the COO, through a business partnering relationship, to provide timely financial information and insights on all aspects of operations (especially cookery class delivery).

• Support budget holders to understand and manage their budgets and financial targets.

Management accounting and internal financial reporting

• Work closely with our external bookkeeper and accountant to ensure transactions are accurately recorded, restricted funding is correctly allocated and balance-sheet accounts are reconciled.

• Review monthly management accounts and investigate significant variances.

• Produce clear monthly financial reporting and narrative for the Senior Management Team. 

• Produce clear quarterly financial reporting and narrative for the Finance and Risk-Committee

• Translate financial information into accessible insights for colleagues and trustees who do not have a finance background.

• Prepare financial papers for Board and Finance and Risk Sub-Committee meetings and support trustees to understand Migrateful's financial position.

• Support the COO in convening and servicing the quarterly Finance and Risk Sub-Committee.

Income, expenditure and cash and treasury management

• Oversee sales invoicing and credit control, ensuring invoices are raised accurately and outstanding debts are followed up.

• Review and approve expenditure within delegated authority.

• Oversee fortnightly payment runs and supplier payments.

• Oversight on monthly payroll processes

• Maintain oversight of organisational cash flow.

• Manage our bank deposits at Flagstone to optimise interest income whilst maintaining appropriate levels of liquidity 

Audit, compliance and governance

• Lead the annual external audit and preparation of statutory accounts, working with our external accountants and auditors.

• Ensure compliance with all  relevant charity accounting and other statutory  requirements, including the Charities SORP and HMRC.

Financial controls and systems

• Maintain and continually improve Migrateful's financial policies, procedures and internal controls, including delegated authorities, segregation of duties, anti-fraud measures and reserves.

• Identify opportunities to make financial processes more efficient, accurate and automated.

• Ensure financial systems and processes remain appropriate as Migrateful grows.

Fundraising, funder reporting and restricted funds

• Support the CEO and fundraising team with budgets, financial information and projections for funding applications.

• Maintain effective oversight of restricted funding and grant expenditure.

• Prepare financial information for use in funding applications and reports.

Person Specification

Essential

• Significant experience of financial management within a charity or not-for-profit organisation

• Strong knowledge of charity accounting, including restricted and unrestricted funds.

• Experience of working in a charity or not-for-profit that has a significant level of earned income (and associated expenditure)

• Experience of producing and interpreting management accounts, budgets, forecasts and cash-flow projections.

• Experience of leading or playing a significant role in annual budgeting and year-end audit processes.

• Strong understanding of financial controls and the ability to identify and improve financial processes.

• Knowledge of the Charities SORP and charity statutory reporting requirements.

• Experience of organisations generating significant trading income alongside charitable/fundraising income.

• Excellent Excel or Google Sheets skills and confidence working with accounting and financial systems.

• Strong analytical skills and the ability to turn financial information into clear advice and recommendations.

• Excellent communication skills, including the ability to explain financial information clearly to non-finance colleagues and trustees.

• Highly organised, accurate and able to manage competing deadlines independently.

• Collaborative and comfortable working with colleagues across an organisation.

• Able to attend meetings at our London office when required.

• Commitment to Migrateful's mission and values.

Desirable

• ACA, ACCA, CIMA, CIPFA or equivalent qualification, or part-qualified.

• Experience working in a charity of a similar size and complexity.

• Experience working directly with trustees or a Finance and Risk Sub-Committee.

• Experience supporting fundraising teams with grant budgets and restricted-fund reporting.

• Experience of payroll and workplace pensions.

• Experience improving or automating finance systems and processes.

Right to Work

Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role.

Successful applicants will be required to provide evidence of their right to work in the UK before starting employment.

Application Process

To apply, please send your CV and a cover letter explaining why you are interested in the role and how your experience meets the person specification.

Applications close on 20th October 2026.

Applications will be shortlisted and interviews held on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications.

We are looking for the successful candidate to start as soon as possible.

Job Description 

Post: JUMP Project Coordinator

Salary: £30,000 (pro-rata/3 days a week) 

Hours: 21 hours per week. Flexible working; some evening and weekend work may be required. 

Responsible to: Frontline Support Manager 

Location: Brighton and Hove Jewish Community Centre (BNJC) 

Applicants must be UK based either in Brighton or Sussex, or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK. 

We particularly encourage applicants from people with lived experience of the asylum system. 

About the role 

HIAS+JCORE supports refugees and asylum seekers, led by Jewish values. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism. 

Our organisation came into this form through the joining of operations between two organisations: the UK-based JCORE (Jewish Council for Racial Equality) and HIAS, a global humanitarian aid and advocacy organisation. HIAS+JCORE is inspired by Jewish values and history to support those who are displaced, no matter their background. 

JUMP is a London-based befriending project for young asylum seekers and refugees who have been separated from their families. The three primary ways in which JUMP supports young people are befriending, casework and community. 

We are currently supporting 30 pairs through our London project and have built a Brighton branch of this project, supporting up to 10 pairs so far.

We are looking for a self-starting team member who will help coordinate and continue to build this valuable project in Brighton. You’ll be responsible for the befriending pairs and undertake tasks such as develop and maintain relationships with partner organisations, manage referrals for young people, recruit volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day. 

Contact with befrienders is through monthly reporting, and bi-annual supervision (initially after three months for new befrienders); alongside ad-hoc communication on safeguarding or other urgent matters. Contact with young people is more regular and varies depending on their casework support needs. 

Community events take place from time to time and offer a space for all young people and volunteers to come together and celebrate the work they are doing on JUMP. You will need to attend these events, and liaise with your cohort of befriending pairs to ensure everyone has the correct information. 

JUMP also has Hardship Fund (HSF) available to young people who need financial support with travel, clothing, food vouchers, and phone contracts.. 

RESPONSIBILITIES 

Supporting the running of our JUMP project in Brighton, and overseeing and supporting up to 15 pairs, by: 

Supporting young people and the JUMP Community 

• Managing a caseload of young people; 

• Offering casework support (e.g., related to housing, education; day-to-day needs; arranging legal intervention etc.); 

• Where necessary arranging and attending appointments with the young person (GP, Home Office, Job Centre, and Legal appointments); 

• Signposting young people to available support and intervening where necessary. 

• Assisting in the planning and organising of group trips and events every 2- 3 months; 

• Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings; 

• Facilitating Hardship Fund payments to young people, including applications and approvals. 

Supervising and supporting volunteers 

• Organising and delivering JUMP core training to new and existing befrienders; 

• Recruiting, interviewing and onboarding new befrienders; 

• Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls; 

• Responding to applications from new volunteers and actively recruiting volunteers as required; 

• Ensuring that volunteers uphold JUMP’s policies and boundaries for 

befriending; 

• Responding promptly to safeguarding concerns raised by volunteers. 

Publicising JUMP, and engaging with key stakeholders 

• Publicising the project to existing and potential referral agencies working with young asylum seekers and refugees who have been separated from their families; 

• Establishing and maintaining excellent close working relationships with referral organisations; 

• Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Forum meetings.. 

Project monitoring, evaluation and record keeping 

• Working with experts and the Frontline Support Manager on supporting the project and its evaluation; 

• Keeping accurate records in the JUMP database, including for safeguarding and impact evaluation purposes. 

ABOUT YOU 

• Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication; 

• Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people; 

• Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today; 

• Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers; 

• Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods; 

• Ability to network in the refugee sector and develop strong working relationships; 

• Ability to work independently and to self-motivate; 

• Commitment to HIAS+JCORE values, social justice and antiracism; 

• The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable). 

Necessary Experience 

• A track record of working directly with asylum seeking and refugee children and young people; 

• Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances; 

• Experience of training, coordinating and supporting volunteers; 

• Experience of juggling commitments and responding to relevant stressful situations. 

Desirable Experience 

• Educated to at least undergraduate degree level, or equivalent background or experience; 

• Working knowledge of Local Authorities’ responsibilities for Looked After 

Children and Care Leavers; 

• Experience of project management including administration, monitoring, evaluation and report writing. 

Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).

About the Role

We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.

As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.

Key Responsibilities

• Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.

• Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.

• Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.

• Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.

• Reporting: Compile impact and activity reports for internal management, trustees, and funders.

What We Are Looking For

• Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.

• At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.

• Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.

• Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.

• Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.

Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.

Essential Criteria:

• Provide IAA-immigration advice within the permitted scope of Level 2.
• Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
• Prepare and submit immigration applications, write representations and submit supporting evidence.
• Draft clear advice letters that are accessible to clients.
• Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
• Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
• Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
• Work sensitively with clients who may have experienced trauma, destitution and exploitation.
• Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
• Build positive working relationships with partner organisations, community groups and local authorities.
• Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.

Desirable Criteria:

• Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
• Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
• Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
• Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
• Language skills or experience working effectively with interpreters.
• Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.

Benefits:

• Annual leave (pro-rata where applicable): 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5 days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person / via Teams

Opening date: 24th Aug 2026

Closing date: 28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

If you're an experienced manager with a background in immigration advice, GARAS wants to hear from you. As a leading immigration charity in Gloucestershire, we're looking for someone to lead our Adult Advice Team, guiding staff and volunteers as they support asylum seekers and refugees across the county.

Sitting on our Senior Management Team, you'll help shape how GARAS delivers its services, making sure the advice we offer stays true to what we stand for as an organisation.

We're a medium-sized, ambitious charity, and this role would suit someone who thrives on responsibility and wants to see their leadership make a tangible difference to people's lives. You will line manage all members of the Adult Advice Team, so sound judgement, resilience and genuine warmth in your management style will be essential. 

This role is based on-site at GARAS premises and will require an Enhanced DBS check.

Project 17 is a small organisation working to reduce destitution among migrants excluded from mainstream welfare by their immigration status. 

We are recruiting a Care Act Supervisor to lead our work with adults with care needs who are excluded from mainstream welfare by their immigration status.

The post holder will:

• Supervise and support the work of Care Act advisers and maintain the quality and consistency of the service.
• Manage  their own caseload working with adults in need of support under the Care Act 2014 and families in need of support under s.17 Children Act 1989.
• Be part of our capacity building team, strengthening other organisations to work more effectively with migrants with NRPF. 

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

• The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
• The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
• We are only considering applicants with relevant legal experience. Qualifications needed are either

o IAA Level 3

oIAAS Level 2 Supervising Senior Caseworker

Key Responsibilities:

Advice:

• Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
• Manage a personal caseload of asylum and immigration cases.
• Ensure clients receive accurate, timely, and trauma-informed advice.
• Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
• Advocate on behalf of clients and refer to other agencies as appropriate.
• Maintain comprehensive records on the case management system.
• Work with colleagues across the organisation to ensure a high-quality service.
• Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.

Service Management:

• Lead the day-to-day delivery of the advice service.
• Ensure compliance with IAA standards, policies, and audit requirements.
• Develop and maintain effective case management systems and file reviews.
• Monitor service quality, outcomes, and performance targets.
• Support organisational reporting and funder requirements.

Supervision & Leadership:

• Supervise and support advisers, caseworkers, interns, and volunteers.
• Provide mentoring, training, and quality assurance for casework staff and volunteers.
• Identify and implement staff development and training needs.
• Promote a collaborative and inclusive team culture.

Partnerships & Advocacy:

• Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
• Advocate for clients’ rights and access to services with statutory agencies and other organisations.
• Attend and be part of relevant networks, meetings, and forums.

General:

• Promote the aims and abide by RSG policies and procedures.
• Always have due regard in the planning and execution of duties to RSG.
• Carry out any other related tasks as required by the RSG management team and Trustees.
• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
• Undertake such duties as may be identified as generally compatible with the functions of the post.

Essential Criteria:

• Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
• 4-years’ experience managing an advice team.
• Expert knowledge of UK immigration and asylum law.
• Experience supervising staff, volunteers, and advisers.
• Ability to manage sensitive cases independently without supervision.
• Excellent written and verbal communication skills.
• Excellent organisational and case management skills.
• Commitment to the rights and wellbeing of refugees and asylum seekers.
• Ability to work effectively in a small charity.
• Ability to work from the office.

Desirable Criteria:

• Experience working within the voluntary sector.
• Experience working within the refugee sector.
• Experience of legal aid or funded immigration services.
• Knowledge of safeguarding and trauma-informed practice.
• Ability to speak more than one relevant language.

Values & Behaviours:

The successful candidate will demonstrate:

• Compassion and empathy
• Professional integrity
• Cultural sensitivity
• Accountability
• Collaborative working
• Commitment to social justice and equality

Additional Information:

• Enhanced DBS check will be required.
• The role may involve occasional evening or community outreach work.
• Ongoing training and CPD will be supported.

Benefits:

• Annual leave: 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person

Starting Date:  Immediate start possible

Opening date: 24th Aug 2026

Closing date:  28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Harris Hill is delighted to be working with a leading peer-led organisation supporting people living with HIV to recruit an Engagement Peer Support Coordinator.

North West London | £32,000 pro rata | 24.5 hours per week | 12-month contract

This is an exciting opportunity for someone with lived experience of HIV to use their expertise to support people who have become disengaged from HIV care and help them reconnect with appropriate services.

The Role

Working as part of a multidisciplinary team, you will:

• Contact and engage people living with HIV by phone, text, email and community outreach.
• Carry out home visits and community-based support where appropriate.
• Build trusting, person-centred relationships with clients.
• Assess individual needs and co-create wellbeing plans.
• Provide advocacy and support clients to attend appointments.
• Signpost and refer to health, welfare, housing and immigration services.
• Support clients with hardship grants and relevant referrals.
• Identify and respond appropriately to safeguarding concerns.
• Maintain accurate electronic records and monitor client progress.
• Work closely with NHS clinical teams, peer workers and community partners.
• Attend meetings, supervision and relevant training.

About You

You will have:

• Lived with HIV for at least two years and be open about your status.
• A strong understanding of the social, economic and psychological issues affecting people living with HIV.
• Excellent communication and interpersonal skills.
• A commitment to empowering clients and maintaining professional boundaries.
• The ability to manage your own caseload and priorities.
• Good IT and record-keeping skills.
• A collaborative and reflective approach to your work.

Desirable experience includes:

• Peer support or advocacy.
• Supporting people with complex needs.
• Navigating health, social care or voluntary-sector services.
• Knowledge of benefits, housing or immigration systems.
• Knowledge of services supporting people living with HIV in London.
• Speaking a community language.

The role is open to people living with HIV under a genuine occupational requirement for peer-led support.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are pleased to be growing this team to help strengthen our ability to secure outcomes with clients. The overall purpose of this role is to work with a caseload of clients and find suitable career and learning opportunities for them and support them to find appropriate employment.

We predominantly work with clients who have limited or no work experience in the UK, or who have had extended gaps in their CV due to family commitments. We are therefore developing programmes that help develop confidence, skills, qualifications, and opportunities for our clients to help them progress into careers. The postholder will have the opportunity to contribute to the development and delivery of these, alongside their 1-2-1 casework.

In your cv and cover letter please outline how you meet the requirements of the role and provide an example of how you supported someone into a career or employment and the process you used to achieve this. We would also like to hear why you are interested in working for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a basic DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Please note:  Applications are to be made using the application form on our website. WE WILL NOT ACCEPT CVs or APPLICATIONS THROUGH CHARITY JOB.  Thank you

ABOUT SAFETY4SISTERS

Safety4Sisters (S4S) is a specialist Black and minoritised by and for women’s organisation based in Manchester. Our aim is to promote the human rights of migrant women experiencing a spectrum of gendered violence by providing a trauma informed, specialist, holistic and integrative programme of support to Black and minoritised survivors with NRPF. Support is underpinned by the following strands of services and activities; culturally competent advocacy, welfare and destitution support, a specialist refuge dedicated to migrant women with NRPF, therapeutic activities, groups and training, social activities, a helpline for both professionals and women, grassroots campaigning, and strategic advocacy.

Abonsh House is our specialist refuge based in Greater Manchester, providing short-term accommodation for up to four single migrant women with no recourse to public funds, who are experiencing gender-based violence.

This includes single migrant women who have overstayed their visa conditions and those who are undocumented. We only accommodate single migrant women, as migrant women with children are eligible for support from the Local Authority under Section 17 of the Children Act.

JOB PURPOSE

To provide information, advice, support and advocacy to the women living within our refuge and support the smooth running of the building.  You will be responsible for providing women with continuous one-to-one support, practical advice and advocacy and ensuring that the women receive comprehensive support that addresses their physical and mental health, social care, housing, immigration and benefit-related needs.  You will be the main contact for the day to day operations of the refuge and its maintenance. 

 MAIN RESPONSIBILITIES

1. To have key responsibility in the referral and reception of women into the refuge. 

2. To provide one to one emotional support to women in the refuge, with the specific aim of encouragement and empowerment to enable survivors to make informed choices in their lives. 

3. To ensure the provision of caseworker support services for women seeking refuge accommodation. 

4. Participate in the refuge on-call rota, providing out-of-hours support and responding appropriately to emergencies and urgent issues to ensure the safety and wellbeing of residents.

5. To deliver a high standard of care planning and casework for women at the refuge. 

6. To provide survivors with all necessary and relevant information on policies and procedures of the refuge, such as confidentiality/licence agreements/house rules/aims and objectives of S4S etc. 

7. To support the Refuge Manager in the day to day running, maintenance, H&S and overall upkeep of the refuge premises, ensuring a clean, comfortable, and welcoming space.

8. To take responsibility for the provision of all aspects of casework support.  This includes advising on and assisting with obtaining funding/ benefits, injunctions and other legal remedies, immigration rights, children and contact issues, police escorts, health housing and move-on accommodation, training/education matters, and other relevant areas. 

9. To ensure completion of all necessary forms including NRPF funding application forms or housing and welfare benefit forms. 

10.  To represent women and advocate on their behalf when dealing with outside agencies such as the Police, DSS, Solicitors, Social Services, Health Professionals, Housing, and all other relevant agencies. 

11.  To offer a programme of resettlement support to women/families moving out from emergency accommodation to independent living.  At a practical level this will include assistance with claiming relevant benefits, connection of gas and electrical services, budgeting etc.  At an emotional level this will include providing one-to-one support for personal development and independence.

12.   Assist  in  developing  and  meeting  quality  standards  in  relation  to  advice  and  casework.  This  includes  administration  and  IT  systems  for  advice  and  casework. 

13.  Support women to access Safety4Sisters groups and other external wellbeing activities in the area.

14.   To  publicise  and  provide  S4S  services,  and  attend,  contribute  and  represent  the  organisation  at  relevant  local  meetings  or  initiatives. 

GENERAL  DUTIES  AND  RESPONSIBILITIES 

1. Contribute  to  the  smooth  running  of  the  project  and  activities 

2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.

3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.

4. Attend supervision, training and staff, management and team meetings when required.

5. Promote equality and diversity in all aspects of Safety4Sisters work.

HEALTH AND SAFETY RESPONSIBILITIES

1. Be fully compliant with all Health and Safety legislation. 

2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.

FLEXIBILITY CLAUSE

In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.

This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.

When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.

This post is:

· subject to Enhanced DBS Disclosure

· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.  It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).