Impact and insights manager jobs
Head of Research and Engagement
Salary: £34,032 pro rata for 21 hours per week (£56,720 FTE)
Letchworth Garden City/ home working (hybrid)
Part time (21 hours a week)
Permanent
Flexible working considered
Lead research, insight and engagement that helps shape better MS care. If you are an experienced neurology or MS healthcare professional with strong leadership, research and stakeholder skills, this is an opportunity to turn evidence and lived experience into action for people affected by MS.
Join our friendly team
We are looking for someone who can bring people together around evidence, insight and improvement. You will be confident working with health professionals, researchers and external partners, and able to translate findings into clear, practical outputs that support better services and care. You will bring strong communication, project management and analytical skills, with the ability to lead a small portfolio and build trusted relationships across the MS community.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
Head of Research and Engagement: This is a senior and varied role where you will lead and oversee our research grants, MS service mapping, supported research and Helpline. Working closely with the Director of Services, you will set priorities, manage key roles, develop stakeholder relationships and make sure our research and mapping findings are shared clearly, accurately and accessibly. You will help strengthen our engagement with the NHS, professional bodies and partners, ensuring our work is rooted in real experience and has practical impact for people with MS.
What we can offer
· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 1 September 2026 at 9.00am
First Interviews: 17 September 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
About the role
Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.
We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.
This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.
The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.
This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.
Key responsibilities
Support and develop the Hospital Liaison Volunteer network
1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England.
2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively.
3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers.
4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues.
5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England.
6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services.
7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries.
Support NBCP England implementation and hospital engagement
1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards.
2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers.
3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences.
4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning.
5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families.
6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England.
Coordinate programme activity, monitoring and reporting
1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities.
2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions.
3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources.
4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders.
5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation.
6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support.
Gather, analyse and share feedback and insight
1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders.
2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity.
3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme.
4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers.
5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care.
Communicate clearly and build strong relationships
1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners.
2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed.
3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff.
4. Prepare written materials, reports, updates, newsletters or web content as required.
5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences.
General responsibilities
1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities.
2. Maintain high standards of confidentiality, professionalism and sensitivity at all times.
3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care.
4. Undertake occasional travel and occasional evening or weekend work as required.
5. Abide by Sands policies and procedures and complete mandatory training.
6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy.
Person specification
Essential
- Experience of building, supporting or coordinating volunteer networks, including helping volunteers feel valued, confident and equipped in their role.
- Strong project coordination skills, with the ability to manage multiple priorities, monitor progress and support delivery of agreed outcomes.
- Experience of gathering, recording, analysing and sharing feedback or insight to support learning, improvement or service development.
- Excellent interpersonal and relationship-building skills, with the ability to work collaboratively with volunteers, healthcare staff, colleagues and external stakeholders.
- Confident verbal and written communication skills, including the ability to share information clearly, facilitate discussions, write reports and communicate key messages to different audiences.
- Highly organised, with the ability to plan work, manage competing demands and follow through on agreed actions.
- Understanding of, or willingness to develop expertise in, bereavement care, maternity services, neonatal services and NHS systems.
- Empathetic, compassionate and values-driven, with the ability to work sensitively within a bereavement setting.
- Ability to maintain confidentiality and professional boundaries when working with sensitive information and bereaved families’ experiences.
- Commitment to equity, inclusion and improving the experiences of bereaved parents and families.
- Ability to work occasional evenings and weekends and undertake occasional travel within the UK.
Desirable
- Experience of working with or alongside NHS maternity, neonatal, gynaecology or bereavement services.
- Experience of supporting hospital-based volunteers or volunteers working in sensitive settings.
- Experience of contributing to training, guidance, resources or support materials.
- Experience of using data, feedback or evaluation findings to demonstrate impact.
- Knowledge of the National Bereavement Care Pathway or bereavement care standards.
- Experience of working in a charity, healthcare, volunteering, community engagement or service improvement setting.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE
The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background.
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.
For a full job description for this role please visit our website.
To apply please send a CV and covering letter saying why you are right the person for the job
Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


The Work Rights Centre is looking for an experienced and values-driven Immigration Adviser or Solicitor to join our frontline team. In this role, you will deliver life-changing legal advice to vulnerable migrants, while using your frontline insights to contribute directly to strategic campaigns, research, and policy work that challenge the systemic causes of injustice.
This is an ideal opportunity for an empathetic immigration expert who thrives in an agile and collaborative environment, and wants to plug the vital gap in support available through legal aid.
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Pay: £36,000 - £42,000 (depending on qualifications and experience)
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Contract length: Permanent (6-month probation)
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Hours: Full-time (37.5 hours per week, with flexibility for an exceptional candidate)
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Location: London hybrid (with possibility of remote-only for an exceptional candidate)
We offer a high-trust, learning-focused culture, flexible/remote options for exceptional candidates, generous SQE study/funding policies, and enhanced leave, pension, and sick pay benefits
The role
You will provide high-quality legal advice and representation at IAA Level 2/3 or Solicitor standard. Your diverse casework will range from assisting sponsored workers on high-risk visas, to managing complex human rights cases and supporting victims of modern slavery and trafficking. Crucially, your work will not happen in isolation. You will work closely with our employment advice team on overlapping cases, collaborate with policy and comms colleagues to evidence systemic issues, and help deliver public legal information and training.
About you
We seek an enthusiastic professional with at least 3 years of experience delivering high-quality immigration advice, who demonstrates a deep empathy for the experiences of vulnerable migrants.
You will also have:
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Level 2 or 3 IAA accreditation OR status as a qualified Solicitor eligible to practice in England and Wales.
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A 2:1 degree (or equivalent) in law or a related subject.
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At least 3 years’ experience providing immigration legal advice in compliance with IAA/SRA standards.
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Excellent legal research, analytical, and case management skills, with the ability to manage complex caseloads and tight deadlines.
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Outstanding client management and communication skills, with the ability to explain complex legal concepts to lay persons clearly and compassionately.
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A collaborative, team-first mindset and a commitment to the mission and values of the Work Rights Centre.
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Desirable: Knowledge of Modern Slavery and the National Referral Mechanism (NRM), familiarity with social welfare law, or proficiency in a language other than English.
How to apply
Send your CV and a cover letter outlining how your experience, skills, and how you meet the person specification to by Sunday, 30th August.
Shortlisted candidates will be invited to complete a short technical task.
Even if you aren't sure you check every single box, if you hold the required qualifications, share our commitment to high-quality legal advice, and have a passion for social justice, we strongly encourage you to apply.
Please download the full job description below for detailed responsibilities and organisation FAQs.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Ataxia UK
Ataxia’ is an umbrella term for a group of progressive, neurological conditions which involve problems with co-ordination, balance and speech caused by disruption of the messages sent from our brains to our muscles.
Ataxia UK funds research into cures and treatments for ataxia, including stem cell and gene therapy. By collaborating with ataxia researchers across the globe, and pharmaceutical and research organisations, we’re confident that cures can one day be found. Until then, we work towards getting better treatments for people with ataxia and providing information and support to everyone affected. Improving their quality of life and helping to slow the progression of the disease.
About the Role
As our Financial Controller, you'll lead the day-to-day financial operations of the charity, ensuring robust financial controls, accurate reporting and efficient processes that support our mission. You'll oversee month-end reporting, budgeting, forecasting and financial analysis, providing clear insights to inform decision-making across the organisation. Working closely with colleagues throughout the charity, you'll manage grant and restricted fund reporting, support annual planning, drive continuous improvement in financial systems and processes, and lead a small finance team. You'll also play a key role in ensuring compliance with charity accounting standards, governance requirements and best practice.
About you
We're looking for a qualified accountant (ACA, ACCA, CIMA ,CIPFA or similar) with at least five years' post-qualification experience and a proven track record in senior finance or audit roles. You'll be confident leading finance operations, managing staff, and turning complex financial information into clear, actionable insights.
You'll bring experience of charity finance, including grant management, restricted and unrestricted funds, and Charity SORP, alongside strong skills in Xero and Excel. Experience with Fathom and Raiser's Edge (or similar CRM/database systems) would be an advantage.
Just as importantly, you'll be passionate about making a difference for people affected by ataxia. You'll understand the barriers faced by disabled people, approach our members with empathy and respect, and share our commitment to equality, inclusion and ethical medical research.
This is an opportunity for a skilled finance professional to use their expertise to help drive our mission and make a meaningful impact.
Benefits of working for us.
- 25 days annual leave pro rata (rising to 30 with a length of service)
- Extra holiday day for your birthday
- Access to a free Health Plan, Employee Assistance Programme & Employee Hotline
- Flexible hybrid working
- Pension scheme
- Enhanced maternity and co-parental leave
- Cycle to work scheme
- Training and development opportunities
- Accredited Living Wage Employer
Please see full Job Description for further details including Person Specifications. Your covering letter will be used to assess you against the person specification for this role.
Variety is looking for a PR and Communications Manager to join our successful fundraising and communications team for FTC maternity cover. This role includes management of internal and external communication channels at Variety including the website, supporter newsletters, social media and PR. Leading on brand and design, you will oversee freelance support during busy periods including photographers and filmmakers. This role leads and manages brand design on Canva, short film editing and works with the Director of Communications on PR.
The PR and Communications Manager is key to achieving Variety’s mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as Variety is launching a new three-year strategy and you will play a key role in our collaborative and high-performing team.
KEY RESPONSIBILITIES
● Lead the planning, creation and delivery of engaging content across Variety's communications channels.
● Manage the website content, ensuring information remains accurate, accessible and on brand.
● Work with the website developers to deliver improvements and SEO optimisation.
● Manage Variety’s social media content and calendar to ensure children’s voices are at the heart of our storytelling.
● Manage email marketing, including the supporter newsletter on Dot Digital working with the team to grow our mailing list.
● Gather case studies that demonstrate Variety’s impact, working closely with the programmes delivery team and the families we support.
● Oversee Variety’s brand ensuring communications are accessible and consistent with style and tone of voice.
● Work with the Director of Fundraising and Communications to develop and deliver integrated marketing and brand awareness campaigns.
● Review and proof communications produced across the organisation.
● Manager external freelance staff as needed, writing briefs and overseeing work including photographers, filmmakers, PR professionals and designers.
● Write and oversee press releases, responding to media enquiries.
● Monitor, analyse and report on digital communications performance using insights to improve email open rates, content and audience engagement.
● Manage the Senior Social Media Officer overseeing objectives, holding 1-1s and annual appraisals.
● Produce creative assets on Canva to support fundraising and campaigns.
● Attend Variety events, partner schools and community groups to capture engaging content, maximising engagement and representing the charity.
● Store and manage digital assets and the photo library, keeping records and consent up-to-date on the CRM (Salesforce), and manage the communications inbox.
● Participate in staff meetings, fundraising and programmes meetings and contribute to the success of Variety’s strategy.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience working in a communications role in the Third Sector
• Experience of copywriting, editing and communicating a case for support
• Experience managing digital channels and creating content for social media
• Experience working with beneficiaries and producing case studies
• Experience planning and delivering integrated digital campaigns
• Knowledge of digital analytics and creating reports to measure data
• Enthusiastic, energetic, self-motivated and passionate about the Third Sector
• Knowledge of Canva and Dot Digital or a similar marketing platform
• Experience of Adobe Premiere Pro
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday. Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, medical cover.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. Application will close at 5pm on Tuesday, 26 August 2026 with interviews taking place during the week commencing 1 September 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Fundraising Delivery
· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.
· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.
· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.
· Deliver accessible, inclusive Community fundraising opportunities.
· Coordinate suppliers, volunteers and event logistics.
· Maintain accurate CRM and financial records.
Supporter Experience & Stewardship
· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.
· Coach and motivate supporters to exceed fundraising targets.
· Deliver timely stewardship, thanking and impact reporting.
· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.
Planning, Performance & Insight
· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.
· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.
· Produce performance reports and updates for the Community & Challenge Events Manager.
· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.
· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.
Collaboration
· Work with Communications & Marketing on recruitment and stewardship.
· Work with Services to engage participants and volunteers.
· Support Corporate Partnerships.
· Champion fundraising across the organisation.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
· Experience delivering community or challenge fundraising.
· Excellent supporter stewardship skills.
· Experience achieving income targets and KPIs.
· Strong project management and organisational skills.
· Experience with CRM systems and online fundraising platforms
· Ability to use data and insight.
· Creative, proactive and collaborative.
· Commitment to inclusive and accessible fundraising.
· Willingness to work occasional evenings and weekends.
Desirable:
· Experience delivering London Marathon or other mass participation events.
· Experience working with volunteers.
· Experience working with people with lived experience of disability/health conditions
· Knowledge of fundraising regulation.
· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms
· Understanding of spinal cord injury or disability sector.
Please apply via charity jobs,
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Finance Business Partner to join our Finance team in the Resources directorate, providing key financial support to business units within the Development team and our trading subsidiary Clio Enterprises Limited (Clio), whose primary purpose is venue sales in regard to our premises, 10-11 Carlton House Terrace.
The role
The Finance Business Partner role works closely with other members of the Finance team and in particular business partnering with colleagues from Venue Sales and Development. The Finance Team is a friendly team, part of the Academy’s Resources Directorate comprising Finance, HR, IT and Facilities along with Clio. We take great pride in supporting our colleagues in the Academy, providing an accurate and prompt service to all customers to the department. This is a key opportunity to establish relationships and make an early positive impact.
A core duty of the role is to take the lead in financial management and reporting for both Clio and the Development team. This will include:
- Providing financial analysis and advice and working with colleagues from each team to monitor performance, return on investment, and achieve key financial targets,
- Supporting milestone tasks such as budgeting, forecasting and financial statements.
- Understanding day-to-day operational transactions to cover periods of absence of other colleagues, including the import of sales data to the finance system and ownership of the debtor ledger.
You will have previous experience of working within a finance team in a similar role with an accounting qualification (AAT or similar) being preferable. You will have a keen attention to detail as well as a proactive approach to problem solving in terms of planning, prioritisation and demonstrating resilience when faced with adversity. You will also be an effective communicator, being able to collaborate with both external and internal stakeholders
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please visit our website via the apply button to access the Applied recruitment platform.
Closing date: Noon on 21 August 2026.
Job Title: Programmes & Funding Officer
Location(s): Home-based with attendance in the AUK’s London office or at meetings as required
London office: AdviceUK, 83 Victoria Street, London SW1
Status: Permanent
Reporting to: Programmes & Funding Manager
Responsible for: N/A
Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.
Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.
Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
CHARITY OVERVIEW
Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.
We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.
We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.
JOB PURPOSE
To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.
KEY TASKS AND RESPONSIBILITIES
1.Programme & Project Support
·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.
·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.
·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.
·Maintain project governance processes and practical workflows to ensure funder requirements are met.
2.Development & Funding Support
·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.
·Provide administrative support during the drafting of funding bids, tenders, and proposals.
3.Relationship Management
·Liaise with members, stakeholders and partners to maintain positive working relationships.
·Support the Manager in organising meetings and events with key stakeholders in the advice sector.
·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.
4.Monitoring, Data & Evidence
·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.
·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.
·Assist in the preparation of financial and non-financial reports for funders and stakeholders.
·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.
5.General Responsibilities
·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work
·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers
·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training
·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.
·Adhere at all times to AdviceUK’s policies and procedures
·Carry out any reasonable duties compatible with the post assigned by your line manager
To apply for the Programmes & Funding Officer role, please submit:
Your CV (maximum of two pages); and
A cover letter (maximum of two pages) outlining how your skills, knowledge, and experience meet the requirements of the job description and person specification.
We encourage you to provide clear examples that demonstrate your suitability for the role.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa
Brook is a 4 Day Week employer
About Brook
Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.
About the role
We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.
The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams. You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services.
You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders. You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.
About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.
Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Do you want to lead the shaping of strategy for lasting Kingdom impact?
Stewardship is entering an exciting new chapter. We're investing in the future of our Ministry Services work, developing innovative ways to support churches and Christian charities with the practical foundations they need to flourish. As part of this journey, we're seeking a strategic thinker and skilled delivery leader to help turn bold ambitions into reality.
This is a rare opportunity to work alongside our Executive Team, influencing the direction of a significant new area of work at a key stage of development. You'll bring clarity to complexity, transforming ideas into actionable plans and ensuring strategic priorities become tangible outcomes.
You'll work closely with the Executive Team to:
• Shape and deliver the next phase of our Ministry Services strategy.
• Lead strategic projects from concept through to implementation.
• Explore new opportunities, partnerships and potential acquisitions.
• Build business cases, commercial models and strategic recommendations.
• Gather market insight and test assumptions to inform future growth.
• Design operating models, governance structures and delivery frameworks.
• Engage stakeholders across the organisation, helping people embrace and navigate change.
You'll be someone who enjoys tackling complex challenges and creating order where there is uncertainty. You combine strategic insight with strong execution skills and are motivated by seeing meaningful change take shape.
You'll likely bring experience from strategy consulting, corporate development, transformation, business planning or a similar environment, together with:
• Excellent commercial and analytical capability.
• Strong stakeholder management and influencing skills.
• Experience developing business cases and strategic proposals.
• Confidence operating with senior leaders and external partners.
• Outstanding communication skills, both written and verbal.
• The ability to balance long-term vision with practical delivery.
If you're excited by the opportunity to combine strategic leadership, organisational transformation and Kingdom impact, we'd love to hear from you.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity.
We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to.
We support kinship families across England and Wales and are expanding our work into Scotland.
Let's commit to change for kinship families.
Purpose of the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.
Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.
Direct support
You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.
This may include:
- Providing emotional and practical support to kinship carers.
- Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
- Establishing and facilitating a monthly support group for kinship carers in the local area.
- Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
- Liaising with schools, local authorities and other professionals to coordinate support around families.
- Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
- Signposting to relevant services, support organisations and Kinship training opportunities.
- Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
- Coordinating celebration and family events (including in Kinship Care Week).
- Supporting applications for grants for essential items or family breaks.
Partnership working with Y Sort It and Inspiring Scotland
- Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
- Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
- Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
- Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
- Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.
Collaboration and wider partnership working
- Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
- Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
- Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
- Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
- Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
- Complete risk assessments for events in line with Kinship’s policy.
- Follow the Kinship Health and Safety policy.
- Use the StaySafe lone worker app.
Monitoring, evaluation and data quality
Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.
- Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
- Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
- Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
- Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
- Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please be concise in your responses to the application questions and do not exceed the specified word count.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Sheldrick Wildlife Trust
For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.
We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.
The Opportunity
This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.
Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.
We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.
What You Will Do
- Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
- Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
- Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
- Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
- Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
- Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
- Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
- Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
- Explore opportunities to grow income from European and international donors
- Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
- Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.
About You
We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.
- Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
- Experience developing individual giving programmes, including mid-level or major donor cultivation
- A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
- Experience managing a small fundraising team with warmth, clarity and accountability
- Strong relationship management and stewardship skills
- Experience working with a donor CRM and using data to inform fundraising decisions
- Comfortable in a building role – excited by developing programmes that don't yet exist
- Experience managing fundraising budgets and producing income forecasts and performance reports.
- Genuine passion for wildlife conservation – this role is for someone who cares about the cause
- Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office
Why Join Us
- A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
- A large, loyal and warm supporter base with significant untapped potential
- Real scope to build something – this is a new role with genuine influence from day one
- A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
- Direct line to the Executive Director and member of senior leadership team
- 25 days annual leave plus bank holidays (33 days total)
- Salary exchange pension with 5% employer contribution
- Salary of £55,000 – £60,000 depending on experience
How to Apply
Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.
We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.
All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.
Applications must include a covering letter of no more than two pages explaining why you are interested in this role and how your experience meets the person specification. Applications submitted without a covering letter will not be considered.
To protect and preserve wildlife and habitats in Kenya


The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The role of the Employment Consultant is to maintain effective relationships with employers and partner organisations to secure employment, training and vocational opportunities for service leavers and veterans. The role provides tailored support, advice and guidance to individuals with young needs who are in resettlement, helping them achieve sustainable vocational outcomes and successful transitions into civilian employment.
Who we're looking for
We are looking for a highly organised and motivated individual who enjoys building relationships and making positive impact. You'll be a confident communicator with strong interpersonal skills, able to engage effectively with a wide range of people, including employers, stakeholders and individuals seeking support. You'll be comfortable managing a varied workload, working independently when needed, while also contributing as part of a collaborative and supportive team.
Ideally you'll have experience in employer engagement, recruitment, account management or employment support, along with an understanding of labour markets and employment opportunities. You'll be passionate about helping people overcome barriers to employment and confident using IT systems, including Microsoft Office and CRM or case management systems. A full UK driving licence, access to a vehicle and a willingness to travel are essential.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the job description.
What's in it for you? Check out our benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support. This is a remote, home-based role for candidates currently based in Wales.
The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.
About the role
We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.
The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.
Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.
Purpose of the Role and Key Responsibilities
1. Digital Product Development & Delivery
· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.
· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.
· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.
· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.
· Support the integration of REN’s wider digital systems, including website and CRM.
2. Co-design & Partnerships
· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.
· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.
· Ensure experts by experience are meaningfully involved in shaping and testing the platform.
3. Platform Rollout, Training & User Support
· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.
· Develop onboarding processes, training and guidance materials to support effective use of the platform.
· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.
4. CRM, Website & Digital Infrastructure Management
· Lead the scoping, procurement and implementation of a new CRM system
· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible.
5. Data, Reporting & Digital Compliance
· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.
· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.
6. Marketplace Growth, Sustainability & Impact
· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.
· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.
· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.
Person Specification
We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.
We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.
Essential
Digital Product & Project Management
· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.
· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.
· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.
·Ability to support the implementation and adoption of new digital products, platforms or systems.
Partnerships & Training
·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.
· Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.
·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.
·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.
Digital Systems & User Support
· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.
· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.
· Understanding of user-centred design, accessibility and digital inclusion.
Data and Compliance
· Experience using data, analytics or reporting to inform digital improvements and decision-making.
· Understanding of GDPR, data protection and digital security best practice.
Values & Commitment
· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=
Desirable
· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.
· Experience of CRM procurement, implementation or data migration.
· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.
Equity and inclusion at the Refugee Employment Network
The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.
We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.
How to apply
Application, CV and Cover Letter
To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD.
In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.
The client requests no contact from agencies or media sales.