Information and advice officer jobs

Youth Programmes Officer 

Hours: 35 hours per week 

Reporting to: Youth Programmes Manager 

About us 

The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning. 

Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work.  

Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK.  

We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Youth Programmes Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations. 

Ben’s legacy is our guide – we exist to stop knife crime 

About the Role 

We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime. 

As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.  

Key Responsibilities 

Programme delivery

• Deliver workshops to a range of groups (primary, secondary, PRU/AP and adults), adapting to different needs
• Ensure sessions are engaging, high quality, and responsive to feedback

Programme development

• Gather and analyse feedback to improve programmes
• Support the development of new projects and resources

Workshop coordination

• Coordinate day-to-day delivery across two sites
• Manage bookings, enquiries and pre-visit information
• Maintain strong relationships with schools and partners
• Keep CRM and booking systems up to date
• Coordinate freelance facilitators and support their onboarding and training

General

• Carry out other duties as required

Person Specification 

Experience

• Delivering workshops or training to young people
• Adapting structured programmes to different needs
• Managing behaviour and supporting young people with additional needs
• Coordinating multiple tasks or stakeholders
• General admin and use of digital systems

(Desirable: programme design, training adults, relevant qualification in teaching/youth work)

Skills and knowledge

• Strong facilitation and communication skills
• Ability to build positive relationships
• Understanding of youth violence or knife crime
• Knowledge of inclusive teaching approaches

Personal qualities

• Passionate about supporting young people
• Reliable, organised and proactive
• Collaborative and professional
• Committed to equality, diversity and inclusion
• Open to learning and continuous improvement

Benefits  

• Flexible working where possible
• 27 days’ annual leave (+ bank holidays), rising with service
• Enhanced sick pay
• Pension scheme
• Cycle to work scheme
• Development opportunities

How to apply

Submit a CV and supporting statement outlining how you meet the person specification. Please also answer the two additional questions on the application form.

Deadline: Monday 24th August 09:30am.
Interviews:

• Stage 1: 27th / 28th August
• Stage 2: Week commencing 1st September (in person)

Role Purpose 

The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work. 

Key Responsibilities 

Strategic Leadership 

• Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees. 

• Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans. 

• Identify opportunities for growth, innovation, collaboration and improved impact. 

• Ensure services and activities remain responsive to beneficiary needs and changing external circumstances. 

Governance, Compliance and Risk 

• Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information. 

• Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations. 

• Maintain a robust approach to risk management, internal controls, policies and procedures. 

• Promote transparency, accountability and ethical decision-making across the organisation. 

Financial Leadership and Income Generation 

• Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability. 

• Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives. 

• Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams. 

• Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting. 

Service Delivery, Quality and Impact 

• Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families. 

• Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement. 

• Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work. 

• Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery. 

• Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance. 

People, Culture and Organisational Development 

• Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture. 

• Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy. 

• Promote wellbeing, learning, accountability and collaboration across the organisation. 

• Ensure effective HR, performance management and recruitment practices are in place. 

Volunteer Leadership 

• Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs. 

• Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition. 

• Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work. 

• Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements. 

• Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection. 

External Relations, Partnerships and Advocacy 

• Act as the public face and senior ambassador for the charity, representing it with credibility and confidence. 

• Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks. 

• Raise the charity’s profile and influence through effective communications, thought leadership and advocacy. 

• Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability. 

This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.

Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Stories and Participation Officer is a fundamental cross-organisational role.  Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.

Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.

You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.

Closing Date: Sunday 23rd August, 11:59pm

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

Community fundraising is at the heart of Lily's success. Every year, hundreds of families, friends and local communities come together to raise funds in support of loved ones affected by mitochondrial disease. Alongside this, we're beginning to grow our Individual Giving, Regular Giving and Legacy fundraising programmes, helping more people support Lily in ways that suit them.

As we continue to grow, we're looking for someone who can build strong relationships with our supporters, help bring fundraising ideas to life and ensure everyone who chooses to support Lily has an outstanding experience.

About the role

This is a varied and rewarding role supporting the delivery of Lily's community fundraising and individual giving programme. You'll be the main point of contact for many of our amazing supporters, helping individuals, families and community groups make the most of their fundraising. You'll also play a key role in developing Lily's Teams initiative, which brings together families and friends fundraising in honour or memory of someone affected by mitochondrial disease.

Alongside community fundraising, you'll support the delivery of Lily's emerging Individual Giving, Regular Giving and Legacy fundraising activity, helping to develop and deliver supporter journeys, campaigns and communications that encourage long-term engagement.

Working closely with the Senior Public Fundraising Manager and colleagues across fundraising and marketing, you'll play an important part in helping more people discover, support and stay connected with The Lily Foundation. If you're someone who enjoys building relationships, getting things done and making supporters feel valued, we'd love to hear from you.

Key responsibilities

• Lead the day-to-day delivery of Lily's community fundraising programme, supporting individuals, families and community groups to organise their own fundraising activities.

· Develop and grow Lily's Teams initiative, supporting families and friends fundraising in honour or memory of someone affected by mitochondrial disease with sensitivity, empathy and excellent supporter care.

· Build strong relationships with community fundraisers, providing practical advice, encouragement and fundraising resources to help maximise income and supporter satisfaction.

· Support the planning and delivery of Lily's community fundraising campaigns, appeals and fundraising products, working closely with colleagues across fundraising and marketing.

· Help develop and deliver supporter journeys for community fundraisers, regular givers and other supporters, encouraging long-term engagement and repeat support.

· Support the development of Lily's Individual Giving, Regular Giving and Legacy fundraising activity through campaign delivery, stewardship and donor communications.

· Identify opportunities to grow community fundraising & individual giving income by encouraging repeat fundraising, in-memory giving, Regular Giving and other longer-term ways of supporting Lily.

· Maintain accurate records on the CRM system (Donorfy), ensuring supporter information is up to date and using data to monitor activity and improve performance.

· Prepare regular reports and updates for the Senior Public Fundraising Manager, identifying trends, opportunities and areas for improvement.

· Work collaboratively with colleagues across fundraising, marketing and operations to deliver joined-up campaigns, communications and supporter experiences.

· Represent The Lily Foundation professionally and enthusiastically, acting as an ambassador for the charity and building positive relationships with supporters and partners.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good and both a privilege and a responsibility. We are seeking an experienced and compassionate Student Support Officer to support in the areas of disability and inclusion for our Initial Teacher Education programmes and on behalf of our partners for the High Performance Initial Teacher Training programme.

About the role

This is an important new role reporting to the Student Support Lead (Disability and Inclusion). The post-holder will provide support and advice to trainees with a wide range of needs, including disabilities such as SpLD, autism and ADHD, as well as mental health conditions. They will write Reasonable Adjustment Plans (RAPs), work with partners to ensure agreed support is implemented effectively, escalate cases where appropriate, and contribute insight to help strengthen student support, inclusion and wellbeing practice across NIoT. Above all, the role is focused on enabling an outstanding student experience.

If you are passionate about student wellbeing and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you.

Essential Criteria:

• Experience of delivering one-to-one support to a range of learners with disabilities and other additional needs, including writing support plans.

• A strong understanding of the Equality Act (2010) and other relevant legislation related to disability rights and accommodations.

• Familiarity with Disabled Students' Allowance (DSA) and Access to Work

• Excellent understanding of reasonable adjustments and the creation of tailored plans, including knowledge of adjustments to assessments, learning and teaching.

• Educated to degree level and/or significant relevant experience.

• Ability to provide sensitive and empathetic support to trainees regarding their disability and welfare support needs.

• A commitment to the aims of the National Institute of Teaching.

• An interest in the education sector and a belief in the value of teachers and school leaders.

• Excellent organisational skills and attention to detail.

• Excellent interpersonal and written communication skills.

• Knowledge of data protection regulations and best practices in handling sensitive information.

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

Desirable Criteria:

• Previous experience delivering disability and/or mental health support in a higher education setting, such as a Disability, Mentoring or Wellbeing Service.

• Further postgraduate training related to student support, such as Study Skills, Mentoring, SEND, disability support.

• Experience of working in or with the Initial Teacher Education (ITE) sector.

Key benefits:

• Flexible & Hybrid working

• At least 27 days’ holiday a year (plus 8 bank holidays)

• Local Government Pension Scheme

• Comprehensive employee benefits including enhanced parental leave

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Contract: Fixed term for 4 years due to funding.

Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.

How to apply

For more information and to apply online, please visit our vacancies page.

Closing date: 4.00pm on 27 August 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.

The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.

The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.

As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.

 About You

• You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
• You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
• You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
• You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
• You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
• You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.

Key areas of responsibility

• Work in line with the purpose, vision, mission, and values of the LIC.
• Deliver high-quality information and advice on housing and welfare benefits according to client needs.
• Manage your own caseload and undertake casework with minimal supervision.
• Provide services in accordance with all relevant quality standards.
• Create and maintain comprehensive client and service provision records, using information technology and other systems.
• Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
• Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
• Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
• Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
• Work collaboratively with internal teams and services

This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.

 Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

At the London Irish Centre we strive to be:

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

We are seeking an experienced Academic Quality and Conduct Officer to join our Registry team and oversee the processes for the organisation in relation to academic quality and standards and student conduct, complaints and appeals.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience.

About the role

We are seeking an experienced Academic Quality and Conduct Officer to join our Registry team and oversee the processes for the organisation in relation to academic quality and standards and student conduct, complaints and appeals. The postholder will help ensure that academic regulations, quality assurance processes, committee operations and student casework procedures are implemented consistently, fairly and effectively, in line with institutional policy, sector expectations and regulatory requirements.

This role will focus both on the monitoring of academic quality and standards to ensure they meet sector standards (e.g. the UK Quality Code and OfS sector recognised standards) and ensuring that academic casework and regulations are appropriately administered and handled in line with best practice through investigating, tracking and managing case work for academic appeals, complaints, fitness to practise and other academic policies and procedures. Ensuring that best practice guidance from the Office of the Independent Adjudicator (OIA) is adhered to when managing casework. The role will support with ensuring that appropriate academic quality and standards are upheld and processes such as annual reviews and programme approvals are implemented in line with the institution’s quality assurance manual.

If you are passionate about policy, regulations and casework and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you.

Essential Criteria:

• A commitment to the aims of the National Institute of Teaching, with a focus on improving schools and communities to raise standards for children.

• Thorough knowledge of higher education in the UK and significant experience of working in an area of the post-holder’s responsibility – ideally in academic quality, registry, academic governance, conduct, complaints or student casework.

• Thorough knowledge of internal and external regulation, compliance, and best practice relating to academic quality and conduct.

• Understanding of academic quality assurance, academic regulations, committee servicing and student casework principles.

• Experience of managing administrative processes and operational deadlines in a higher education environment.

• Strong understanding of internal and external regulation requirements and best practice relating to higher education administration such as the OfS, QAA and OIA.

• Strong relationship management skills, including communication, engagement, facilitation and mediation.

• Experience of working in a higher education or similar environment which involves the application of policy and procedure frameworks.

• Experience in managing difficult situations in a similar environment to a higher education institution.

• Experience in managing casework or investigations.

• Knowledge of data protection regulations and best practices in handling sensitive information.

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

• Experience using student records systems, case management systems, SharePoint, committee systems or reporting tools.

• Educated to degree level and/or significant relevant experience.

• Excellent organisational skills and attention to detail.

• Excellent interpersonal and written communication skills.

Desirable Criteria:

• Experience of working in or with the Initial Teacher Education (ITE) sector.

Key benefits:

• Highly competitive pay and pay progression opportunities.

• Flexible start and end working times.

• Flexible working opportunities, including hybrid working.

• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.

• Entry to the Local Government Pension Scheme.

• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Excellent opportunities to develop your skills and experience and to progress your career.

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.

How to apply

For more information and to apply online, please visit our vacancies page.

Closing date: 4.00pm on 17 August 2026.

Interview date: 4 September 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint an Expeditions & Fieldwork Officer.

Expeditions & Fieldwork Officer
Department: Director’s Office
Responsible to: Expeditions & Fieldwork Manager
Location: South Kensington, London SW7
Hours: Full Time. 35 hour working week
Contract: Permanent
Salary: £30,295 to £32,930 per annum depending on experience and qualifications.

About Us:

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

About You and the Role:

The Expeditions & Fieldwork Officer will join a specialised team at a time of transition and growth, helping to expand the Society's capacity to support expedition and fieldwork practitioners and reinforce its position as an international leader in geographical exploration.

Drawing upon first-hand experience of expeditions or field research, the post holder will support the delivery of the Society's advice, information, training and outreach activities. They will act as a key point of contact for the exploration community, assisting with enquiries, maintaining specialist information resources and contributing to the development of practical guidance and publications.

The role combines operational and administrative responsibilities with support for a wide range of public engagement activities. This includes producing the Society's monthly exploration community bulletin, helping to organise training for grant recipients, maintaining exploration directories and databases, creating digital resources, and supporting the delivery of events including the annual RGS Explore Weekend.

The successful candidate will bring experience of expeditions or fieldwork together with strong communication, organisational and digital skills. Working as part of a small, collaborative team, they will help ensure the Society's support for modern geographical exploration remains rigorous, accessible and impactful as the community continues to grow.

Salary and Benefits:

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £30,295 to £32,930 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• Full time working week of 35-hours with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Free annual eye test.
• Free annual flu vaccination.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

Applications must be received by 9.30am on Monday 14 September.
Interviews are planned to take place on Wednesday 30 September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

HR/People Officer 
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 2nd September 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About the role

We're looking for a friendly, proactive Advice Caseworker (Outreach Specialist) to join our high performing Advice Service.

This is a unique role combining student advice and outreach. You'll provide one-to-one advice to students on academic matters, while also developing and delivering engaging outreach activities that help students understand the support available to them.

We're looking for someone who enjoys working with people, is confident communicating with a wide range of audiences, and is passionate about improving the student experience. You'll be equally happy supporting students in appointments as you are delivering workshops, attending events and building relationships across the University.

If you have experience supporting people, excellent communication skills, and enjoy making a positive impact, we'd love to hear from you.

Join a supportive, ambitious team and help ensure every Imperial student knows where to turn when they need advice.

What you would be doing

You wil provide confidential, impartial advice and guidance to students on academic regulations and procedures, helping them understand their options and navigate challenging situations. Through appointments, meetings and written correspondence, you will support students in resolving issues while maintaining accurate case records and ensuring a high standard of service delivery.

Working closely with College departments and external organisations, you will help students access the support they need and contribute to identifying trends and emerging issues affecting the student experience. Your insights will help inform the Union's advocacy work and support positive change across the University.

Alongside your advice responsibilities, you will develop and deliver a programme of outreach activities designed to raise awareness of the Advice Service and wider Union initiatives. This will include promoting the service at Welcome events, delivering presentations, maintaining a visible presence across campuses and building relationships with key stakeholders to ensure students can easily access support.

You will also measure the impact of outreach and engagement activities, using data and feedback to continually improve the programme. In addition, you will contribute to training students, colleagues and elected officers, participate in relevant meetings and working groups, and support the Union's strategic commitment to student wellbeing, engagement and empowerment.

What we are looking for

We are looking for a compassionate and proactive individual who is excited about supporting students and helping people navigate challenging situations. You will have experience providing advice, guidance or one-to-one support through appointments, meetings, calls or similar settings, with the ability to build trust, communicate clearly and maintain confidentiality. You will be highly organised, able to manage competing priorities, maintain accurate records and produce clear written communications, while demonstrating a strong commitment to equality, diversity and inclusion.

You will also be confident engaging with a wide range of audiences and promoting services through presentations, events or other outreach activities. Experience of encouraging participation, building relationships and delivering impactful engagement initiatives will be valuable, as will an understanding of the issues affecting students and young people. Above all, you will be someone who enjoys working collaboratively and takes a student-centred approach to their work.

The full requirements are set out in the Job Description and Person Specification.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College London Benefits page.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team (contact details on College page).

Closing date: 16 August 2026

Interviews will be expected to take place week commencing 24th August 2026.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Tenancy Sustainment Officer 

A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.

This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.

The Role

As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.

Key Responsibilities

• Manage a high-volume case-load of vulnerable residents, delivering tailored tenancy sustainment and financial inclusion support.
• Complete holistic assessments, home visits, risk assessments and personalised support plans to help residents maintain independent living.
• Provide expert advice on Housing Benefit, Universal Credit, welfare benefits, Discretionary Housing Payments, Household Support Fund applications and income maximisation opportunities.
• Work collaboratively with housing teams, local authorities and external agencies, managing referrals and coordinating support for residents with complex needs.
• Maintain accurate case records, contribute to performance targets, deliver excellent customer service and support colleagues through training and knowledge sharing where required.

Key Requirements

• Previous experience within housing management, tenancy sustainment, welfare benefits or financial inclusion.
• Excellent working knowledge of Housing Benefit, Universal Credit and wider welfare benefit legislation.
• Proven experience supporting vulnerable residents, including individuals with complex needs, safeguarding concerns.
• Strong case management, communication and partnership-working skills, with the ability to manage a busy and varied workload.
• A proactive, empathetic and solution-focused approach, with a genuine passion for improving resident outcomes and sustaining tenancies.

If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.

Job Title: Programmes & Funding Officer

Location(s): Home-based with attendance in the AUK’s London office or at meetings as required

London office: AdviceUK, 83 Victoria Street, London SW1

Status: Permanent

Reporting to: Programmes & Funding Manager

Responsible for: N/A

Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.

Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.

Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

CHARITY OVERVIEW

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.

We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.

JOB PURPOSE 

To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.

KEY TASKS AND RESPONSIBILITIES 

1.Programme & Project Support

·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.

·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.

·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.

·Maintain project governance processes and practical workflows to ensure funder requirements are met.

2.Development & Funding Support

·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.

·Provide administrative support during the drafting of funding bids, tenders, and proposals.

3.Relationship Management

·Liaise with members, stakeholders and partners to maintain positive working relationships.

·Support the Manager in organising meetings and events with key stakeholders in the advice sector.

·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.

4.Monitoring, Data & Evidence

·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.

·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.

·Assist in the preparation of financial and non-financial reports for funders and stakeholders.

·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.

5.General Responsibilities

·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.

·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work

·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers

·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their           services.

·Adhere at all times to AdviceUK’s policies and procedures

·Carry out any reasonable duties compatible with the post assigned by your line manager