Information records manager jobs
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment Consultant (Portsmouth area)
Location: Home- and field-based with regular local travel (driving licence essential)
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We are seeking a passionate and person-centred Employment Consultant to join our team. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.
For an informal conversation to find out more about this role, please call Melanie Rignall.
The closing date for this vacancy will be 17 August 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 24 August 2026, with second stage interviews expected to take place 4 September 2026.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.
After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.
We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions
You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.
MAIN DUTIES & RESPONSBILITIES
BENEFICIARIES:
· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.
· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.
· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.
FUNDRAISING:
· Provide administrative support to the events and fundraising manager as required
· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.
· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.
SOCIAL MEDIA / WEBSITE UPDATES:
· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.
ADMINISTRATION:
· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.
OTHER DUTIES:
· Undertake other reasonably requested duties under the direction of the Charity Director.
SKILLS & EXPERIENCES REQUIRED:
· Previous charity experience desirable.
· Ability to work independently but also as part of a highly motivated team.
· Able to manage competing priorities and meet deadlines.
· Strong IT and administrative skills.
· Organised and proactive approach.
· Flexible and able to travel throughout the UK.
HOW TO APPLY:
Application is by way of a CV and supporting statement.
All interviews will take place at the charity offices in B37 7BQ.
Closing Date for Applications: 12th August 2026.
**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)
Boaz Trust relies on the generosity of trusts and foundations to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer (Trusts) who can help us sustain and grow this vital income by building positive, long-term relationships with funders, delivering high quality applications and reports as needed.
The money raised through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.
Day to day, you will research prospective funders, prepare persuasive applications and cases for support, and produce accurate, engaging reports showing what funders’ support has achieved. You will manage a pipeline of applications and reporting deadlines, keep our fundraising database up to date, and work closely with colleagues across Boaz to best communicate the stories, outcomes, and impact from our work. You will communicate directly with existing and potential funders by email, telephone and, where appropriate, in meetings.
We are looking for someone who enjoys building interpersonal relationships with both funders and supporters and team-mates, is skilled at communicating through writing, can turn detailed information into a clear and compelling case for support, and is organised enough to manage several deadlines at once. You will already have experience of trusts fundraising or bid writing. Most importantly, you will be thoughtful, curious and collaborative, be aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Head of Finance, and supporting our small talented highly talented Team your key tasks will be to:
· assist staff managing project finances ;
· support the development of donor project budgets;
· take a principlal role in supporting financial compliance;
· support IM to fulfil its accountability to funders
You will be part or fully qualified, with at least 4 years’ progressive experience supporting charity financial management including budget compilation, donor reports and grant management. With excellent MS Excel skills and experience of Sage 50 and ExpenseIn or similar systems, you will have outstanding attention to detail and excellent oral and written English communication skills.
We don't just want a dyed in the wool accountant, we also want someone with great interpersonal skills. You will be dynamic and keen to move to the next stage in your career, you are a problem solver with a GSOH who thrives in a small, fast-paced high-calibre international team where everyone pitches in. A demonstrable interest in international relations and peacemaking and / or experience of working in a conflict zone and additional languages would be highly desirable.
Applicants must have the right to work in the UK
Previous applicants need not apply again.
Applicants should submit a CV and a cover letter
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.
We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Service Lead
Fixed term full time – 37 hours per week, weekdays
Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.
Salary range: £35,502 to £43,389 per annum
Position: Bounce Back for Kids (BB4K) Support Worker
Fixed term part time – 18.5 hours per week, weekdays.
Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum)
About the roles:
As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:
· support our families through providing outreach support
· deliver group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· lead a dedicated team of Support Workers
· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:
· complete assessments to understand the needs of families
· deliver group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· support our families through providing outreach support
About you:
A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.
You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. You will also find contact details for an informal chat about the role on our website.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For more information about our BB4K service please visit the Bounce Back 4 Kids page on our website
Closing date: Midday on Thursday 27 August 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
People and Culture Co-ordinator
Post Reference PR138
Hours: 28 hours per week
Salary: SCP20 £32,597 to SCP22 £33,699 (Actual £26,078 to £26,959)
Contract: Permanent
Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.
Closing date: 11.59pm on 6 September
Interview date: 18 September
Vision
Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.
Mission
Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.
What is an unpaid carer?
An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.
What we do
Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.
Brief Role Description:
Reporting to our CEO, and working closely with managers across Carers Leeds, the People and Culture Co-ordinator will be responsible for ensuring delivery and continuous improvement of high-quality people policies, procedures and systems.
Carers Leeds is committed to being an equitable, diverse and inclusive employer and to maintaining a strong focus on workforce wellbeing. The People and Culture Co-ordinator will play a key role in designing and delivering projects and initiatives which contribute to these commitments.
Key Duties and Responsibilities:
· Lead and continuously improve core people policies, procedures and systems, including our Breath HR system and payroll
· Co-ordinate recruitment and onboarding to help us recruit and retain a diverse and engaged workforce
· Design and deliver projects that underpin a high-support, high-performance culture with a strong focus on equity, diversity and inclusion and wellbeing
· Maintain accurate records, ensure compliance and produce quarterly reports on workforce KPIs
This post is subject to a satisfactory a DBS check
Excellentterms and conditions including:
· 25 days annual leave plus bank holidays (pro rata for part-time)
· Flexitime
· Hybrid working (part home/part office based)
Please submit online applications only. (No Agencies or CVs thanks)
Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.
Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
National – home/hybrid with travel to local authority areas as required
Ref: MMA-261
Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?
If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Programme
Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.
St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.
About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.
You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.
What we are looking for
- Proven experience leading programme mobilisation, implementation or service development within complex partnership environments.
- Experience working across systems supporting people experiencing multiple disadvantage, social exclusion or related fields.
- A track record of building effective relationships with local authorities, statutory agencies, voluntary sector organisations and people with lived experience.
- Strong analytical skills, with the ability to interpret complex information and translate insight into practical action.
- Excellent communication, facilitation and influencing skills, with confidence engaging a wide range of stakeholders.
- The ability to work strategically while maintaining a practical, delivery-focused approach in a fast-paced environment.
Please note this role requires a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Our Client believes that no one should face pregnancy or pregnancy loss alone. In today's world, it's incredibly difficult to have a child, whether due to financial pressures, relationship challenges, career interruptions or other concerns. Our Client is a national pregnancy support charity, supporting women and families to explore these challenges and providing the emotional and practical support they need throughout pregnancy and early parenthood.
The Charity's national helpline provides compassionate, non-judgemental support to women, parents and families facing pregnancy, pregnancy loss and the challenges of early parenthood. It also provides supported housing and community support for mums and their babies across the country and operates two outreach centres that send free pregnancy tests nationwide while distributing essential baby supplies locally to families experiencing hardship.
This Charity now seeks to appoint a new Philanthropy Manager (Trusts, Grants and Foundations), and Prospectus is delighted to be supporting the search.
Philanthropy Manager (Trusts, Grants and Foundations)
Homebased UK / Leamington Spa (within reasonable travel distance from head office in Leamington Spa, once per quarter)
35 hours per week / Permanent (flexible working opportunities)
£34,000 - £39,000 per annum
This is an exciting opportunity for an experienced trusts and grants fundraiser to lead the Charity's trusts, grants and foundations strategy. The role aims to secure multi-year four, five and six-figure grants and build a reliable, sustainable income stream. Reporting to the Fundraising Lead, you'll develop and manage a robust pipeline end-to-end (research, cultivation, application, reporting and renewal), write compelling cases for support and tailored proposals, and work closely with service delivery and finance colleagues to shape fundable projects with clear, measurable outcomes. You'll also steward existing funders through high-quality communications and reporting, keep accurate records and insight on income trends, and act as the internal specialist point of reference on the UK grant funding landscape.
The successful candidate will bring significant experience of securing and managing substantial trust/foundation and/or statutory income, with a demonstrable track record of delivering against annual targets and building a healthy pipeline. You'll be confident working independently and proactively, able to develop strong cross-organisational relationships, and comfortable picking up the phone to develop new funder relationships. You'll also have experience working with budgets and financial targets, strong organisational skills, and a highly professional approach aligned with the Charity's values and commitment to inclusive practice.
You must have the Right to Work in the UK for this opportunity.
How to apply:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by EOD on Monday 31st August.
Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
We are seeking a Senior Peer Support Worker to join the team in Lewisham, using personal lived experience of mental health difficulties to provide person-centred, recovery-focused peer support to people on hospital wards and as they are discharged to journey towards being settled in the community. This role will also line manage a Peer Support Worker, providing regular supervision and support, annual appraisals and development opportunities.
The Senior Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.
Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.
This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. You will also need to have previous experience of line management/managerial responsibilities.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Wednesday 2nd September
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Office & Administration Assistant – Key Responsibilities
Office management and administration
-
Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
-
Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
-
Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
-
Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
-
Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
-
Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
-
Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
-
Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
-
Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
-
Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
-
Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
-
Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
-
Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
-
Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
-
Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
-
Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
-
Complete IT trouble shooting on behalf of staff and volunteers, with external support.
-
Order IT equipment as needed with external support.
-
Complete basic set – up tasks on staff and volunteer devices with external support.
-
Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
-
Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
-
Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
-
Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
-
Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
-
Support the recruitment and induction of Trustees as required by the Nominations Working Group.
-
Support the People Manager with the onboarding and off-boarding of staff.
General
-
Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
-
Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
-
Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
-
Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
-
Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
-
create a safe, friendly and respectful working environment
-
encourage transparent communication so everyone knows what is expected of themselves and the organisation
-
ensure everyone feels valued and celebrates individual strengths
-
promote diversity, equity and fairness in everything we do
-
encourage collaboration and working together.
Person Specification
Essential
-
Experience working in a busy office or administrative role.
-
Excellent organisational skills and attention to detail.
-
Strong IT skills, including Microsoft 365.
-
Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
-
Experience coordinating meetings and maintaining administrative systems.
-
Excellent communication and customer service skills.
-
Ability to manage multiple priorities and work independently.
-
Understanding of confidentiality and GDPR.
-
Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
-
Experience supporting charity governance or trustee meetings.
-
Experience coordinating health and safety administration.
-
Experience supervising volunteers.
-
Knowledge of facilities management.
-
Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
-
28 days annual leave plus bank holidays (pro rata for part time roles)
-
5% employer pension
-
Flexible working options, including hybrid and part-time arrangements
-
Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
-
Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
-
Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
-
Strategic input - Opportunities to input into Groundswell’s strategic direction
-
Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
-
How you meet each of the areas outlined in the person specification above
-
Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Data Management Officer
Salary: £17.90p/h (£35,000 per annum)
Location: Hybrid (Perth/Aberdeen) or Home-Based
Contract: Full Time, temporary contract up to 6 months
Reports to: Data & Insights Manager
Prospectus are excited to be supporting our client in their search for a Data Management Officer to join them on a temporary basis to help them through a period of change. SCAA plays a vital role in delivering pre-hospital emergency care across Scotland, and the Data Management Officer will play a crucial role in helping to ensure their supporter data, systems and insights are delivering maximum impact. This position offers £17.90 per hour, and is a full-time, temporary position for up to 6 months.
You will be an experienced Data Management Officer, combining technical expertise with a collaborative approach and a genuine passion for using data to support charitable impact. You’ll be confident managing and developing CRM systems – ideally DonorFlex – ensuring data accuracy, integrity and accessibility. You’ll bring experience managing large datasets, with the ability to use data visualisation tools, and a solid understanding of fundraising data and compliance. You will be confident building relationships with key stakeholders and producing high-quality reporting that supports informed decision making. You’ll also be confident mapping and formalising processes to ensure the continuity, integrity and relevance of the data being processed and stored. You'll be the go-to person for CRM support, data governance and process improvement, helping colleagues use data effectively while ensuring compliance with GDPR and fundraising best practice.
Key Responsibilities
- Manage and develop the charity's CRM system, ensuring data quality, integrity and effective system performance through data cleansing, imports, integrations and process improvements.
- Maintain data structures, workflows, documentation and governance processes to support efficient and compliant operations.
- Provide CRM support and training to colleagues, working with software providers and third parties to resolve issues and optimise system use.
- Manage fundraising and lottery data imports, ensuring accurate income recording and reconciliation.
- Deliver audience selections, reports and dashboards to support fundraising, marketing, KPI tracking and organisational decision-making.
- Analyse supporter and campaign data to identify opportunities for donor acquisition, retention and growth.
- Ensure compliance with GDPR, supporter preferences, Gift Aid requirements and data-related financial reporting.
- Work closely with Fundraising, Marketing and Finance teams to support audience segmentation, campaign performance and reporting.
- Provide ongoing guidance and support to CRM users across the organisation, promoting best practice in data management.
- Identify and implement improvements to systems, processes and reporting, contributing to wider data and insights projects.
To Apply:
- Please apply via the application link, this ensures that your application will be reviewed and processed by our consultant, and that you received updates regarding the status of your application.
- Please submit your CV
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
We are looking for an enthusiastic and experienced administrator who will enhance the smooth running of Green Alliance through working across our HR, office and IT support functions. We need someone who is efficient and resourceful with a calm, friendly and flexible approach.
You will have excellent interpersonal skills, able to build positive relationships with people at every level, and experience of working in a busy office environment. You will be highly organised and able to solve problems by using your own initiative. You will help to build an effective and positive working culture as part of our busy operations team.
This a part-time role for three days a week, with regular attendance in our office, and some flexibility as to when the hours are worked.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
About the role
We're looking for a friendly, proactive Advice Caseworker (Outreach Specialist) to join our high performing Advice Service.
This is a unique role combining student advice and outreach. You'll provide one-to-one advice to students on academic matters, while also developing and delivering engaging outreach activities that help students understand the support available to them.
We're looking for someone who enjoys working with people, is confident communicating with a wide range of audiences, and is passionate about improving the student experience. You'll be equally happy supporting students in appointments as you are delivering workshops, attending events and building relationships across the University.
If you have experience supporting people, excellent communication skills, and enjoy making a positive impact, we'd love to hear from you.
Join a supportive, ambitious team and help ensure every Imperial student knows where to turn when they need advice.
What you would be doing
You wil provide confidential, impartial advice and guidance to students on academic regulations and procedures, helping them understand their options and navigate challenging situations. Through appointments, meetings and written correspondence, you will support students in resolving issues while maintaining accurate case records and ensuring a high standard of service delivery.
Working closely with College departments and external organisations, you will help students access the support they need and contribute to identifying trends and emerging issues affecting the student experience. Your insights will help inform the Union's advocacy work and support positive change across the University.
Alongside your advice responsibilities, you will develop and deliver a programme of outreach activities designed to raise awareness of the Advice Service and wider Union initiatives. This will include promoting the service at Welcome events, delivering presentations, maintaining a visible presence across campuses and building relationships with key stakeholders to ensure students can easily access support.
You will also measure the impact of outreach and engagement activities, using data and feedback to continually improve the programme. In addition, you will contribute to training students, colleagues and elected officers, participate in relevant meetings and working groups, and support the Union's strategic commitment to student wellbeing, engagement and empowerment.
What we are looking for
We are looking for a compassionate and proactive individual who is excited about supporting students and helping people navigate challenging situations. You will have experience providing advice, guidance or one-to-one support through appointments, meetings, calls or similar settings, with the ability to build trust, communicate clearly and maintain confidentiality. You will be highly organised, able to manage competing priorities, maintain accurate records and produce clear written communications, while demonstrating a strong commitment to equality, diversity and inclusion.
You will also be confident engaging with a wide range of audiences and promoting services through presentations, events or other outreach activities. Experience of encouraging participation, building relationships and delivering impactful engagement initiatives will be valuable, as will an understanding of the issues affecting students and young people. Above all, you will be someone who enjoys working collaboratively and takes a student-centred approach to their work.
The full requirements are set out in the Job Description and Person Specification.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College London Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (contact details on College page).
Closing date: 16 August 2026
Interviews will be expected to take place week commencing 24th August 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
Kingston Carers’ Network is seeking a part-time Finance Officer to support the smooth running of our charity’s finance function.
Key Responsibilities
Working closely with the CEO, Treasurer and budget holders, you will help maintain accurate financial records, process income and expenditure, reconcile bank accounts, support payroll information and contribute to financial reporting, budgeting and year-end processes.
Who we're looking for
We are looking for someone organised, accurate and values-driven, with experience of managing day-to-day finance processes in a small or medium-sized organisation. Experience of Sage or a similar accounting package is essential, and charity finance experience would be an advantage.
For full details about the role and how to apply, please download the supporting documents below or visit our website by clicking the Apply button.
Closing date: Monday 17th August 2026.
Interviews: Commencing 31st August 2026.
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.
