***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.
Please download the full Job Description for more details
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
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Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution:
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Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
- Perk Box
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Please download the full Job Description for more details
Application deadline is 12 June 2026
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Are you a passionate leader who wants to make a real difference in the lives of children and young people?
We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.
At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.
What you’ll be doing:
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Leading and managing high-quality delivery across face-to-face services
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Supporting and developing a team of delivery staff and volunteers
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Ensuring excellent safeguarding, pastoral care, and behaviour support
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Overseeing planning, staffing, and day-to-day operations across multiple sites
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Monitoring impact, quality, and outcomes to continuously improve delivery
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Working closely with schools and partners to support young people effectively
What we’re looking for:
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Experience leading programmes or services for children and young people
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Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)
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Proven experience managing and supporting staff
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A hands-on, organised leader who can balance people, operations, and quality
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Someone who is passionate about helping young people feel safe, supported, and confident
Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods
The client requests no contact from agencies or media sales.
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme.
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB’s construction and property portfolio.
Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB’s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites.
The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance.
This role is central to translating Habitat GB’s mission and strategy into high-quality, buildable, scalable projects that maximise social impact.
This is a home based role with regular travel.
Key Accountabilities/Responsibilities
Construction & Programme Delivery
• Lead the planning, design and delivery of Habitat GB’s demonstration construction projects within the ES2H programme.
• Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning.
• Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change.
• Provide expert construction input into organisational decision-making, risk management, and strategy implementation.
Building Pipeline Development & Feasibility
- Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain.
- Conduct frequent site visits to assess empty or underutilised commercial buildings.
- Undertake and/or oversee:
- Building diagnostics and technical surveys
- Early identification of structural, asbestos, planning, fire and compliance risks
- Location-based risk profiling (logistics, supply chains, neighbourhood constraints)
- Act as the organisation’s technical authority on building viability and conversion risk.
Design, Specification & Cost Leadership
- Develop initial design concepts, spatial layouts and performance specifications that balance cost‑efficiency, compliance, buildability and the dignity of residents.
- Ensure all designs meet relevant statutory and organisational requirements, including:
- UK Building Regulations
- Fire safety and CDM 2015
- Sustainability and environmental standards
- Provide client side cost leadership and quantity surveying oversight across projects, including:
- Preparing feasibility cost models, early stage estimates and robust construction budgets
- Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives
- Maintaining effective cost control and financial visibility throughout delivery
- Lead the appointment and management of architects, planning consultants and specialist technical advisors as required.
Construction Delivery, Contractor & Site Management
- Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis.
- Ensure projects are delivered: safely; to specification; on time and within approved budgets
- Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems.
- Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence.
Health, Safety & Risk Management
- Be responsible for Health & Safety across Habitat GB’s construction and property portfolio.
- Ensure full compliance with relevant legislation, including CDM 2015.
- Oversee:
- Risk assessments and method statements (RAMS)
- Training and inductions
- Incident reporting and corrective actions
- Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely.
- Work with colleagues to ensure appropriate insurances are in place.
Financial Management & Reporting
· Own construction and maintenance budgets, ensuring strong financial control and value for money.
· Lead procurement processes for works, materials, and equipment.
· Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices.
· Maintain robust project management tools, trackers, schedules, and cost sheets.
· Provide regular input into organisational performance reporting, risk registers, and assurance processes.
People Leadership & Culture
· Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development.
· Lead, motivate, and develop a high-performing, values-driven team and contractor network.
· Ensure good practice management of consultants, contractors and volunteers.
· Role model Habitat GB’s values, including commitment to equity, diversity, inclusion and safeguarding.
Person profile:
· Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery.
· Strong technical understanding of:
• UK Building Regulations and fire safety requirements
• Permitted Development rights and planning constraints
• Health & Safety management, including CDM 2015
· Strong client‑side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects.
· Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best‑value outcomes.
· Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity.
· Relevant construction or built‑environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar).
· Valid CSCS card.
· Recognised Health & Safety qualification (e.g. IOSH or SMSTS).
· Full UK driving licence.
Skills and competencies:
· Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations.
· Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects.
· Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies.
· Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders.
· Willing and able to travel extensively across Great Britain in support of project development and delivery.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.