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ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 30 + 7.5 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
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To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
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To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
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To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
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Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
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To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
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To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
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Accurate and timely recording and reporting on CRM to support with monitoring requirements.
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The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
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Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
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Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
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To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
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Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
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Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
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Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
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Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
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Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
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To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
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To comply with the Code of Practice and Code of Conduct for employee.
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To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
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Level 3 Health and Social Care – or willing to work towards
Experience
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Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
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An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
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Experience of working with a wide range of groups and organisations.
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Experience of multi-disciplinary working across health and social care partners
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Previous experience of working with unpaid carers and their families
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Previous experience of working with Information Advice and Guidance services
Skills & abilities
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Excellent verbal and written communications skills
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Ability to manage and work within a limited budget.
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Must be able to meet deadlines effectively.
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Ability to gather and collect data and information, prepare reports.
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Able to demonstrate the ability to think innovatively and to not accept the status quo.
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Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
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Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
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Previous experience of using CRM e.g., Charitylog or upshot etc.
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Previous experience using WCCIS.
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Experience of presenting information to groups of people
Personal qualities
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Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
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Reliable and consistent
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Able to acknowledge mistakes and use them as learning opportunities.
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Able to manage stress and pressure and how this may impact on others around them
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Ongoing personal and / or professional development
Knowledge
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A knowledge of and a commitment to equal opportunities
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Knowledge and understanding of relevant legislation for health and social care
Other
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Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
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Commitment to the values of TuVida
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Current driving licence and access to a vehicle for work purposes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.
As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.
Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.
Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description NST Client Advisor - Job Description.pdf
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 20 February 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
This role sits within our Housing and Homelessness [H&H] team. The post holder will support with the running of our drop-ins and support a caseload of clients who will be homeless or at risk of homelessness.
Part 2: Key duties and responsibilities
Service Delivery & Support
· Welcome and engage service users in a non-judgemental, compassionate manner.
· Provide basic needs support such as food, clothing, and access to a safe space.
· Offer advice, advocacy, and signposting on housing, health services, and other support agencies.
· Conduct assessments of need and develop personalised support plans.
Case Management
· Maintain accurate, confidential records of interactions and support plans.
· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.
· Monitor individuals’ progress and update plans as required.
Centre Operations
· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.
· Ensure safeguarding procedures and organisational policies are always followed.
Crisis Support
· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.
· Support individuals experiencing emotional distress, mental health issues, or substance misuse challenges.
General
· Be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement and development
· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover
· Attend and participate in staff and team meetings and other meetings as required
This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.
Part 3: Person specification
Essential experience
· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.
· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.
· Experience of challenging appropriately and maintaining clear and appropriate boundaries
· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients
Desirable experience
· Working with volunteers
· Working in the charity sector and/or a day centre environment
Essential knowledge
· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs
· Good understanding of safeguarding practices in a social care and/or day centre environment
· Good understanding of confidentiality and working with sensitive information
· Working knowledge of health and social care services
Desirable knowledge
·A relevant NVQ2/3 or equivalent qualification in a relevant field.
Essential skills and personal qualities
·Excellent written and spoken communication skills
·Information and relationship management skills
·Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
·IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases
·Non-judgemental with the ability to empathise
Part 4: Summary of terms and conditions of service
Location: The postholder will be an employee of The Spires Centre. This post is based at
Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to a four-week notice period.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year.
Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans. We operate a staff loan scheme.
Expenses: The role may require travel within the UK. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).
Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.
As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.
Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.
Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description NST Client Advisor - Job Description.pdf
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 20 February 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help protect the green spaces that matter to every community — forever
Parks, playgrounds, sports fields and green spaces are essential to our physical and mental wellbeing, to thriving communities, and to a healthier planet. Yet too many of these spaces are under threat.
Fields in Trust exists to change that. For over 100 years, we have worked to legally protect the UK’s green spaces so they can never be lost to development. Following our centenary year and the launch of a bold new five-year strategy, we are now focused on growing our impact, strengthening our organisation, and securing our long-term future.
The opportunity
We are seeking a values-driven Director of Finance and Resources to join our Senior Leadership Team at a pivotal moment for the charity.
This part-time role is about far more than numbers. It is an opportunity to use your financial leadership to safeguard green spaces for generations to come — ensuring Fields in Trust has the resilience, systems and governance needed to deliver lasting impact.
You will play a central role in shaping our financial strategy as we diversify income, develop new commercial opportunities, and continue to evolve as an organisation. Alongside finance, you will also provide strategic oversight of our resources, including IT, HR, facilities and risk.
What you’ll do
- Shape and lead a long-term financial strategy that supports our mission and ambitions
- Provide clear, insightful financial analysis and forecasting to inform strategic decisions
- Work closely with trustees and the Finance, Audit and Risk Committee to ensure strong governance, transparency and accountability
- Strengthen and develop the finance function (currently outsourced), embedding robust systems, controls and reporting
- Support the growth of new income streams through financial modelling and commercial insight
- Oversee budgeting, statutory accounts, audit and compliance
- Ensure our IT systems, data and digital infrastructure are secure, effective and fit for the future
- Provide strategic oversight of HR processes, payroll, pensions, facilities, health and safety and business continuity
- Be a key part of the SLT and play a critical role in shaping wider strategy and direction
- Provide clear communication and in-depth support as the key interface between finance and the rest of the organisation
Who we’re looking for
You will be an experienced senior finance leader who combines strong technical expertise with a deep sense of purpose. You might come from the charity, public or private sector, but you will share our commitment to protecting green spaces and public benefit.
You will bring:
- Strategic financial leadership experience at senior level
- A strong understanding of governance, risk and working with boards or trustees
- Experience supporting organisations through change or growth
- A collaborative, inclusive and pragmatic leadership style
- The ability to balance strategic thinking with hands-on delivery in a part-time role
Most importantly, you will be motivated by our mission and excited by the opportunity to make a lasting difference.
Recruitment timeline
Application deadline: Sunday 8th February, midnight
Shortlisting:w/c 16th February
First stage interviews: w/c 23rd February
Second stage interviews: w/c 2nd March
How to apply
To apply, please send your CV and a supporting statement (no more than two pages) to via the link.
If you’d like an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stop Smoking Specialist
The role holder will be able to choose whether their office base is Harrogate (Hornbeam Park) or Hull, depending on their geographical location. Flexible working is offered.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Stop Smoking Specialist, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As a Stop Smoking Specialist, you will help to deliver our stop smoking service and underpin our commitment to support people to stop smoking and reduce the risk of cancer. You will provide specialist advice and support to our service users around tobacco addiction and provide evidence-based approaches in line with national guidance and good practice to help them to quit smoking.
Supporting the Services Manager and Head of Services, you will be vital in the implementation of our strategy to ensure people in Yorkshire receive the best prevention, diagnosis and treatment. You will deliver evidence-based stop smoking interventions to patients referred into the service, providing support, advice and guidance either face to face, virtually or by telephone to maximise quitting outcomes. You will work as part of a team to respond to referrals and work with our Active Together Services, which are being rolled out across Yorkshire, and NHS Trusts where we fund in patient smoking cessation programmes.
Specifically, you will:
· Autonomously deliver smoking cessation assessments, advice and support, minimising harm from tobacco and health-related issues in line with best guidance and protocols.
· Undertake client assessments, making appropriate pharmacotherapy decisions, provide ongoing client support and undertake 4 and 12 week follow-ups.
· Advise on stop smoking medications to patients, including all forms of NRT, vapes (e.cigarettes) as well as non-nicotine treatments.
· Manage a stock of NRT and Vaping Starter kits.
· Help patients who smoke to quit, communicating in a sensitive, client centred manner.
· Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set aligned to NHS England mandatory requirements. This will include following up with patients following discharge to monitor stop smoking outcomes.
· Manage caseload of patients and be responsible for all associated tasks, including follow-up appointments, and managing diary commitments.
· Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating, or handing over responsibility for care to ensure that smoking cessation records are kept up to date and accurate.
· Work collaboratively and co-operatively with other members of the team and observe operational policy and procedures requirements.
· Work with the Services Manager and Head of Services to ensure that public and patient insight and involvement is captured, which will shape the development, delivery and evaluation of our service to make sure they are patient centred.
About You
To be considered for this role, you will need:
· To be educated to GCSE (or equivalent) grade C or above in English and Maths.
· To be National Centre for Smoking Cessation Training (NCSCT) Level 2 trained.
· To have demonstrable evidence of continuing professional development.
· To have intermediate theoretical knowledge of stop smoking support, gained through Level 2 NCSCT.
· To have substantial experience of providing smoking cessation support in a stop smoking service with good levels of quit rates.
· To have experience of working in Health and Social Care setting or community.
· To have experience of providing healthcare, healthcare advice or health improvement/promotion advice to patients or members of the public.
· To have experience of using Microsoft Office software and patient management systems such as Quit Manager.
· To have proven IT skills, including data entry, accurate reporting of agreed care plans, and experience using IT infrastructure to support effective handover of care.
· To have good knowledge and understanding of evidence-based practice in stopping smoking, the consequences of smoking and the benefits of quitting.
· To be able to build and maintain good working relationships with professionals/individuals from different professional/cultural backgrounds.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply, please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 10 February 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the overall supervision of the Chief of Mission, and the direct supervision of the Resource Management Officer, the incumbent will support the development, configuration, and deployment of databases, applications and websites based on IOM ICT standards and platforms, such as .NET for application development, SQL Server for databases, and Drupal for content management systems and websites.
The incumbent will also provide user and technical support and services to users of IOM’s corporate and the UK country office applications, promoting a user-oriented approach.
For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees.
1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s).
2. Develop grant writing, apply for grants, and manage fundraising activities.
3. Develop external relationships as appropriate to support fundraising and events.
4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation.
5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes.
6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required.
7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans
8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management.
9. To carry out other duties that may reasonably be required in line with the role.
The Old Bank Wellbeing Trust Limited (‘The Old Bank’) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.
The client requests no contact from agencies or media sales.
Grade: NJC Point 16 - £18,310.80 per annum (FTE £30,518)
Hours: 22.5 hrs per week (excluding breaks)
Days: To be worked over three days, including a Monday
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Deputy Chief Executive
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN.
Main Purpose of the Post
To take the lead for Human Resources within Salford CVS, under the direction of the Deputy Chief Executive.
Salford CVS is recruiting a proactive Human Resources Officer to lead our HR function. Working closely with the Deputy Chief Executive, you’ll manage HR records, support recruitment and induction, ensure compliance with legislation and GDPR, and maintain up‑to‑date HR policies and processes. You’ll also coordinate staff training, benefits, and HR metrics to support organisational development.
This role is ideal for someone organised, confident with HR systems, and passionate about supporting a positive workplace culture.
Specific Duties
- Maintain all Human Resources records for staff members including holiday and absence records, staff appraisals and reviews
- Ensure that current Human Resources legislation is being correctly implemented across the organisation.
- Identify and recommend areas for system improvement
- Ensure that appropriate policies are in place and being followed by the workforce
- Support recruitment process lifecycle
- Support staff inductions and help staff to understand Salford CVS policies and values
- Coordinate any external staff benefit schemes, for example Hospital Saturday Fund
- Coordinate staff training and development requirements and to incorporate these into an organisation-wide training and development plan
- Compile and analyse information on HR issues, training, or other areas within the remit of this job function
- Use and manage SharePoint and MS365 tools to support Human Resources processes and document management
- Ensure compliance with GDPR and data protection regulations for all Human Resources records and processes
- Monitor and report on Human Resources metrics (e.g., turnover, absence rates) to inform decision-making
To apply
Please complete our online application form via the ‘Apply’ button.
If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.
Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Friday 27th March 2026
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own initiative. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team and Lay Staff.
- Good administrative and IT skills.
- Good communication and social skills.
- Good understanding of the importance of managing security and health and safety.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).
- Willing to learn new skills and undertake training.
- Willing to work alone.
- Ability to work flexibly over seven days and evenings including holiday periods.
- Experience of caretaking duties.
Desirable experience
- At least one year’s experience as a church or cathedral verger or in a similar role.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Be a communicant member of the Church of England.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height as an occupational requirement
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
Generous leave allowance of 25 days (pro rata for part-time posts) plus all public holidays and two 'given' days after Christmas/New Year.
Employer pension contributions of 7.0%, employee contribution 1.0%
Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required. An enhanced DBS is required for this role.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 4th February
Interviews will be held 16th February
We will not be able to provide any feedback to those not called for interview.
Applicants called for interview will be sent a Cathedral Application Form and Confidential Declaration Form to complete as part of our safer recruitment processes.
The client requests no contact from agencies or media sales.
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.
Purpose
The Statutory Compliance Administrator plays a key role in supporting statutory, safeguarding and regulatory processes within the home. The role provides administrative support to the Director, Assistant Director (Statutory Compliance) and senior team, ensuring statutory documentation, systems and records are accurate, up to date and inspection-ready.
The postholder contributes to preparation for Ofsted inspections and audits and supports continual quality improvement to maintain Ofsted Good or Outstanding standards.
What you will bring to the role
· Experience in an administrative role involving compliance, governance or regulated processes
· Strong organisational skills and attention to detail
· Confidence using Microsoft Word, Excel and Outlook
· Ability to work with discretion in a confidential and sensitive environment
· A methodical, professional and calm approach, including under pressure
· Commitment to safeguarding and to the therapeutic aims of Childhood First
Task
· Providing administrative support for safeguarding and statutory compliance processes
· Maintaining accurate statutory documentation and records for children and staff
· Supporting preparation for Ofsted inspections, monitoring visits and audits
· Collecting, collating and maintaining statutory, governance and management data
· Assisting with the production of statutory and management reports
· Providing office, IT liaison and general administrative support to the senior management team
· Administering local finance processes, including petty cash and procurement
What we will do for you
· Personal and professional development and training
· 25 days annual leave plus public holidays
· Employee benefits package including life assurance
· Up to 6% employer pension contribution
· Relocation package and recruitment referral scheme
For further information, please see the Childhood First website.
To apply, please apply by submitting your CV and a covering letter outlining your suitability for the role.
Closing date: Friday 6th February 2026
Interview Date: Week Commencing 9th February 2026
Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
The client requests no contact from agencies or media sales.
Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.
About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.
This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.
What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Closing date: Friday 30th of January
Interview date: Tuesday 10th of February
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.
In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.
With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.
This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.
For more information and to apply, please visit our careers page.
Closing date: 5.00pm on Friday, 13 February 2026.
Early applications are strongly encouraged.
Reports to: CEO, sits on Senior Management team with CEO and Head of Advice (HOA)
Responsible for: Finance officer and Executive Admin Assistant
Location: Hybrid (Remote based but with attendance required at key events and meetings in London).
Role Purpose
To lead on finance, governance and resources at SMT, providing senior insight on strategy and development. This role requires initiative, flexibility, a willingness to support colleagues across the organization, and strong organisational and communication skills, including board reporting, leadership on finance reporting to the SMT and board with the ability to manage complex, detailed analysis. This role is well suited to someone aspiring to move into wider senior management; we place high value on ambition and a strong commitment to development within a high-performing organisation at Citizens Advice Lewisham.
Key Responsibilities
Finance Management: Manage income against expenditure with the CEO and HOA. Prepare management reports, budgets and forecasts, annual accounts and manage the audit and trustee annual report process. Provide strategic insight to the SMT on finance.
Governance and compliance: Manage the preparation of agendas, minutes, actions, board meetings, governance calendar and regulatory submissions, also ensuring that LSA obligations are met through scheduling review and approval by trustees on an annual basis.
Support systems Management: Oversee support to day-to-day operations, ensuring the team have the equipment and operating systems necessary to meet all obligations and objectives.
Management: manage the Executive Assistant and Finance Officer.
Manage external contracts: Working with the CEO and HOA, ensure all contracts are fit for purpose and are good value for money and are delivering agreed outputs.
IT and phone systems: Manage the provision of IT services and our internal systems, building effective relationships with providers and ensuring continued and effective operations are available to the team.
SMT strategy: Providing strategic insight to the SMT on potential risks and opportunities for development across all areas of the role.
HR: Manage all HR functions including grievances, wellbeing, disciplinary, recruitment and onboarding. Working with the CEO to manage consultations with the union. Monitor and report to SMT and board on these areas.
Communication: Foster effective communication with colleagues and external stakeholders, ensuring clarity and collaboration and accountability.
Flexibility and Support: Demonstrate flexibility, ownership and collaboration to ensure smooth service delivery across the organisation.
Any other relevant administrative and support duties required to ensure the smooth running of the bureau.
Important Notice: Before you apply, please download and complete the application and diversity forms on our website. You will need to upload a completed application form and a diversity form to be considered for this role.



