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The People Matter Trust is a Christian Charity based in Eastbourne helping job seekers reach their full potential. The organisation gained the Queens Award for Voluntary Service in 2022 and is Matrix accredited. The Board of Trustees are seeking to recruit a Director of Operations to take up a position that will become vacant due to retirement during the second half of 2026. The post will be full time (35 hours per week).
This key senior management role is responsible for the operational delivery of services, in line with the Christian ethos and values of People Matter. The Level 6 CIAG (or equivalent) qualified post-holder will hold responsibility for overseeing the delivery, management and reporting of funded contracts, managing the team of advisers, and overseeing all Careers, Information, Advice and Guidance services.
The salary for this post is £36,000 per annum.
Under the 2010 Equality Act, schedule 9, there is a genuine occupational requirement for the Senior Management Team (CEO and Director of Operations), and Board of Trustees to be practising Christians, to ensure the protection of our strong Christian ethos and values.
People Matter is an inclusive employer. However potential applicants should be aware that our office premises are located on 2nd floor of a multi-occupancy building with no lift and we are unable to accommodate wheelchair users.
Closing date for receipt of applications is midnight on Friday 3rd July 2026
Interviews will be held during the period 20th to 21st July 2026.
To provide employability services through tailored career information, advice, guidance, practical support, and encouragement to jobseekers.
The client requests no contact from agencies or media sales.
About The Role
Join our dynamic, collaborative and supportive team as a Trust and Grants Officer. We are looking for someone with enthusiasm and adaptability.
If you are passionate about supporting children and young people, with a focus on preventing mental health issues this role is perfect for you!
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 01 July 2026
1st Interview date: 06 July 2026 in person
2nd Interview date: 13 July 2026 in person
Our Benefits
When you work at Place2Be whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
We are seeking a skilled Bid Writer to work alongside our Head of Business Development to secure vital funding through tenders and trusts and foundations. If you have experience of winning income for front line services (especially advocacy), we would be particularly delighted to hear from you.
Key responsibilities
î Identify pipeline tenders.
î Manage and write tender submission
î Produce highly quality proposals for trusts and foundations working closely with staff and service users
î Produce best practice toolkit
î Manage funder communications and reporting.
î Assist with other funding applications as required
Experience and skills
î Proven success as a bid writer in the charity sector.
î Ideally experience in Advocacy or user involvement
î Proven experience with large grants, tenders, and government contracts.
î Highly IT proficient with experience of using AI to support in bid preparation
î Ability to work collaboratively
î Be highly organised and self-motivated with a proven ability to work to tight deadlines
î Proactive, dynamic, able to work effectively independently
î Strong writing, research, and communication skills.
î Knowledge of fundraising regulations, GDPR, and best practices.
î Strong understanding of EDI principles and how to apply them in your work
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.
Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.
This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.
Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.
Responsibilities
Strategic Leadership:
Process Mapping & Optimisation:
AI & Responsible Innovation:
Stakeholder Management & Engagement:
Project & Change Management:
Qualifications, Training & Experience:
Competencies & Behavioural requirements:
Our benefits include:
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES. Please note this is an onsite role.
About the role
As an eComm Assistant, you will support the eComm team in the delivery of our ambitious Bricks & Clicks strategy, supporting our 10yr strategy. Bringing the Crisis brand to life through commercially viable products and multiple income streams. You will get stuck into every aspect of the team including pre-retailing, photography, fulfilment, stock generation, and Shopify, building relationships with internal/external stakeholders and one-off projects.
Day to day tasks can involve:
This is a unique opportunity to join this exciting team and learn all there is to know about charity ecommerce, raising funds for one of the UK’s most well-known charities. You can’t underestimate the power of a transaction, reaching new audiences who can join our mission to end homelessness.
About you
We are looking for someone who is willing to get involved in all elements of our eComm operation, learn new skills and be a team player. You will use your existing skills, experience along with a willingness to learn new skills to generate income and reach new audiences. You will be based at our Canning Town warehouse and office space, working with the eComm and wider Retail Team.
You may have experience in retail, eComm or a role involving where you were required to be very organised and used to ensuring tasks are completed to allow the rest of the team function.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 28 June 2026 (at 23:59)
Interview date and location: Week commencing 6 July at Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
You’ll be the System Administrator for our new NPC environment and will work on clearing the pots-implementation backlog, working with teams across the organisation to maximise the potential of our growing Salesforce portfolio. Working closely with the stakeholders, you’ll deliver the development of our Salesforce products ensuring a consistent and holistic approach that compliments our tech-infrastructure ecosystem.
As part of the Technology and Digital Team, you’ll have an active role in supporting the delivery of our digital transformation. By contributing to Parkinson’s UK’s strategy to become Fit for the Future; you will help to improve the lives of people affected by Parkinson’s.
Please note this vacancy is for two roles. Each vacancy has a 12 month fixed-term contract.
What you'll do
Bringing best practice to everything you do, you’ll provide the administrative functions across our Salesforce suite including: user maintenance, org maintenance, dashboards and reports, basic system architecture, object management, flows and other configurations, advanced platform automation.
Provide administrative support and maintenance for the FinDock application, including ensuring data accuracy, proper record management and seamless financial integration with the wider Salesforce environment.
Manage our Salesforce NPC org, running the audits and release cycles. Working collaboratively with stakeholders to define and document development requirements, and prioritise the backlog.
Continuously improving our products you’ll provide guidance and support with evaluation, scoping, configuration, testing and release management.
What you'll bring
Experience of working with formal release management processes
Salesforce Administrator ADM-211 certification (essential) and ADX-211E preferable
Experience of administering Service Cloud and NPSP is essential, NPC is desirable
Experience of administering Marketing Cloud and Social Studio desirable
Experience of working with FinDock is essential
If this opportunity sounds like you, we’d love to hear from you!
This role is hybrid and your in person working depends on your team agreement, requirements of the role and led by activity based principles. The in person/office attendance expectation for this role will be a minimum on average 2 days per month with flexibility.
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Pursuing Independent Paths
PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.
The Role
The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment.
We are looking for someone with proven experience in administration across four key areas:
We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. If you want to be part of a supportive and ambitious organisation where there will be opportunities for personal and professional development and growth, this role is for you.
What We Offer:
How to Apply
Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.
Applications close on Friday 3rd July. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
Job Title: Test and Quality Assurance (QA) Engineer - Web Applications
About You:
You would be working within the Cadet Digital Services framework, ensuring the UK’s Cadet Forces MIS and associated web apps are maintained to an exceptional standard. We are looking for a dedicated and detail-oriented Test and Quality Assurance (QA) Engineer to join our Agile Delivery team. If you are passionate about ensuring the highest quality implementation and delivery of web applications and have a proven track record in both manual and automated testing, we’d love to hear from you!
Key Responsibilities:
Required Skills and Qualifications:
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 21st June 2026 by 2359.
Interviews will be held ishortly after.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
£36,250 - £42,500 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
As Senior Monitoring and Evaluation Officer, you’ll play a central role in helping us understand and demonstrate the real difference our work makes. You’ll manage the development and delivery of monitoring and evaluation frameworks for our Health Equity, Services and Improvement directorate, ensuring we can track our progress against Prostate Cancer UK’s new strategy with confidence. As part of the Data and Evidence team, you’ll bring together data and insight to tell a clear story about our impact for men and the wider healthcare system.
In this role, you’ll design practical, meaningful ways to measure success, from shaping our key performance indicators to strengthening how we collect and use data over time. You’ll draw on information from multiple sources to build a joined-up view of our activity, and use clear, engaging data visualisation to bring your findings to life. You’ll also support reporting to boards and committees, presenting evidence in a way that is accessible, relevant and supports good decision-making.
You’ll work closely with colleagues across the organisation, helping them evaluate their work and feel more confident using data in their day-to-day roles. By championing a culture of evidence-based decision making and continuous learning, you’ll help teams see the value of monitoring and evaluation and use it to improve what they do.
Alongside this, you’ll keep a strong overview of activity across the directorate, using data and insight to spot trends, highlight opportunities and drive improvements. You’ll also contribute to the ongoing development of our data and insight approach, helping us strengthen the quality, consistency and impact of how we evaluate and report on our work.
What we want from you
You’ll bring strong expertise in monitoring, evaluation and learning, with experience of applying approaches such as theory of change, outcome harvesting and logic models in practice. You’ll be skilled at evaluating public health or similar programmes, with a strong understanding of impact measurement and the ability to work with both qualitative and quantitative data. Experience in data visualisation is important, and familiarity with tools like Tableau or Power BI would be a bonus.
You’ll be comfortable designing surveys and using a range of data collection techniques, alongside a good understanding of UK health data sources. Just as importantly, you’ll be able to communicate complex findings in a clear and engaging way, helping others understand what the data is telling us and why it matters.
You’ll be well organised, with strong project management and stakeholder engagement skills, able to manage multiple priorities while maintaining accuracy and attention to detail. You’ll enjoy working collaboratively across teams, building strong relationships and supporting colleagues to use data with confidence in their day-to-day work.
If you’re motivated by using evidence to drive meaningful change and want to help shape how impact is measured across the organisation, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Sunday 5th July 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 20th July 2026. We’re expecting the interviews for this role to be held online.
Please note, unfortunately we’re unable to offer sponsorship at the moment.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We are seeking to appoint a well-organised, self-motivated, and flexible professional, with strong administrative and organisational skills, to assist and support the Director of Corporate Services with a broad range of administrative and operational duties and to support colleagues across the wider organisation, including our offices in Africa.
WE’RE WORKING TO ENSURE EVERYONE, EVERYWHERE HAS ACCESS TO THE WATER THEY NEED.

The client requests no contact from agencies or media sales.
Surrey Domestic Abuse Partnership is recruiting two posts – one in the East of Surrey (based in Redhill) and one in the West (based in either Guildford or Woking). Please indicate on your application which location you are applying for.
Surrey Domestic Abuse Partnership has been funded by the National Lottery fund to create a network of survivor voice and influence in the new local government structures that are being developed for Surrey. We are looking for two proactive, organised and relationship-focused Lived Experience Coordinators to make a success of this nationally important pilot project. You will lead the coordination, training and support for volunteer domestic abuse survivors who want to represent the voice and needs of domestic abuse survivors in Surrey’s new structures. Surrey Domestic Abuse Partnership is a group of independant charities working together to support survivors of domestic abuse across the county.
This job will suit you if you:
This post is restricted to female applicants in accordance with Schedule 9 (part 1) of the Equality Act 2010
Please apply with a CV and covering letter stating:
Closing date - 1st July 2026 Interview dates - 9th/10th July 2026
Please indicate on your application which location you are applying for - West Surrey (Guildford or Woking) or East Surrey (Redhill)
The client requests no contact from agencies or media sales.
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.
In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.
With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.
Key responsibilities:
Insights, analytics and reporting
Data systems and processes
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.
You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.
CLOSING DATE: Tuesday 23 June 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Operations Manager
Type: Full-Time (40 hours per week)
Reports to: Director of Operations
Location: Westminster, London (expectation of working from our office 2-3 days a week)
Salary: c£68,000, depending on experience
Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
How to apply: Please submit your application via our website.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.
This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.
You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.
What you’ll do:
Project & Operations Management
Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.
Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.
Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.
Maintain operational documentation, process guides, and internal knowledge management systems.
Cybersecurity and IT:
Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.
Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.
Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).
Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.
Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.
Coordinate internal roll out and learning around AI tools.
Compliance & Governance Support
Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.
Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).
Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.
Assist in preparing for and managing external audits, accreditations, and due diligence processes.
Office & Administrative Operations
Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.
Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.
Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.
Support the planning and logistics of internal events, offsites, and all-staff meetings.
Provide flexible operational support to the Risk Management Unit (0.5 days per week)
Organisational Development
Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.
Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
Proven track record in an operations, project management, or business management role.
Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.
Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.
Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.
Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.
A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.
High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.
Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.
A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.
Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role.
Desirable
Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
Project management qualification such as PRINCE2 or Agile.
Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.
Experience supporting organisational scaling or managing change in a growing team.
Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.
Experience managing procurement and supplier contracts.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
30 days annual leave, plus public holidays;
£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
£3,000 annual learning and development budget, plus up to five days paid work time;
£2,000 onboarding grant for equipment and supplies;
A pension contribution scheme (up to 7% employer-matched contribution);
Private health insurance;
Group life insurance;
Generous parental leave benefits; and
Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.
We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.
Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.
If you have any questions regarding the process or dates above, please get in touch.
Equal opportunities
As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
The client requests no contact from agencies or media sales.
About the Role
Advice Giving
· Provide advice through telephone and webchat
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
· Supporting clients to use ICT to make their new Universal Credit claim
· Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
· Complete benefits checks when appropriate
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary using appropriate communication skills and channels.
· Refer internally or to other specialist agencies as appropriate.
· Ensure that all work meets quality standards and the requirements of the funder
· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes
Research and campaigns
· Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
· Keep up to date with legislation, policies and procedures and undertake appropriate training
· Read relevant publications
· Attend relevant internal and external meetings as agreed with the line manager
· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
· Use of telephony and IT equipment for multichannel delivery of advice services
· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
· Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
· Demonstrate commitment to the aims and policies of Citizens Advice
· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
We’re looking for a highly organised and proactive Programme Coordinator to lead the day-to-day delivery of our GCSE resits support programme across a portfolio of partner colleges in Cardiff and the Vale of Glamorgan.
This is a hands-on, delivery-focused role where you’ll act as the main point of contact for students, tutors and college staff, helping to ensure programmes run smoothly, students stay engaged, and delivery meets a high standard.
What you’ll be doing
About you
We’re looking for someone who is:
Experience in programme coordination, education, youth support or partnership working would be valuable. An understanding of the further education or charity sector would be helpful, but is not essential.
Role details
This role would suit someone who enjoys combining relationship management, coordination and operational delivery in a role with clear social impact.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.