It jobs

We are looking for a Database Manager to be responsible for the maintenance and accuracy of the supporter and beneficiary CRM database system, Donorflex, while being the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed.

This is a hybrid role with 3 days a week in the London office.

The Charity
You would be joining a welcoming and passionate team at an incredible health charity offering fantastic benefits that include
35 hour working week
25 days annual leave plus your birthday off and a bonus day in December
Time off in lieu policy
Pension
Medicash
Permanent Health Insurance Scheme
Life Assurance
Season Ticket loan
Commitment to development and training including the opportunity to take part in our Aspire Leadership Training Programme
Family friendly policies (flexible working and time off for dependants)
Commitment to your well being including an Employee Assistance Programme, eye care vouchers, and flu jab

The Role
Oversee the processing of all income transactions into the database on a timely basis.
Line manage, coach and support one Senior Database Officer.
Processing service user information into the database on a timely basis.
Responsible for all Gift Aid management.
Producing scheduled and ad-hoc data selections for mailings as requested.
Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making.

The Candidate
Experience of managing a CRM database, and working in a finance and database team.
Experience of line managing, coaching and supporting more junior staff.
Experience of managing, manipulating and analysing large data sets.
Ideally previous experience and knowledge of using Donorflex.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team cover the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience
• IT provision expertise
• Knowledge of MS Intune

Please note this role is a 12 months fixed term contract.

Closing date for applications: 9:00 on Friday 27th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Woodland Trust is looking for a Business Applications Analyst to help us ensure optimal performance, continuous improvements, system administration and integration of organisations business applications with a strong focus on CRM (MS Dynamics 365).

The Role: 
•    You’ll manage system configurations and customisations to ensure secure and efficient application use.
•    You’ll provide first and second-level support to end users resolving application-related issues and deliver documentation to enhance user understanding and define clear administrative processes.
•    You’ll maintain the ticketing system to manage and track user support requests.
•    You’ll oversee the integration of various applications to ensure seamless data flow and process automation by resolving related issues.
•    You’ll perform regular audits, updates and run technical routines (SQL scripts) and monitor applications to maintain and optimise system performance.
•    You’ll identify areas for system enhancements and collaborate with stakeholders to implement changes.
•    You’ll work closely with the Business Applications Manager, vendors and internal IT teams to ensure effective application support and maintenance.
•    You’ll generate reports and insights from business application to support decision making and strategic planning.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
•    Experience supporting and optimising business applications and integrations within a complex organisational environment.
•    Experience providing first and second-level user support including troubleshooting application issues and delivering training.
•    Understanding of best practices in application monitoring and technical management
•    Experience working with Microsoft Dynamics 365, Power Apps, Power Automation and other tools within the Microsoft Power Platform.
•    Knowledge of how to leverage strong verbal, visual and written communication. With the ability to collaborate and communicate effectively with vendors and internal and external stakeholders.
•    Qualified in SQL and data analysis.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

1st stage telephone screening calls will take place on 3rd March 2026.

2nd stage interviews will be held via Microsoft Teams on 12th March 2026

We are looking for a College Administrator/Receptionist to join our team on an initial 9 month MAT cover – this may extend to 12 months.

You'll provide administrative and reception support to Ambitious College, based at West Thames Campus. You'll be the first point of contact for the college, receiving visitors, telephone calls, deliveries and email. You'll meet and greet external and internal visitors, ensuring they are signed in/out according to internal processes.

You'll assist with any parent/carer communications, such as emailing/telephoning, sending out information packs or letters as needed. You'll provide administrative support for financial processes, including raising purchase orders, processing invoices and goods received.

We are looking for someone who has:

• Experience of providing high quality administration and reception support within a fast paced /busy and pressurised environment
• Excellent IT skills – Microsoft Office and particularly Outlook, Excel and Word
• Experience of financial administration and processes such as invoicing, petty cash and use of financial systems/software
• Excellent interpersonal skills at all levels via telephone and written forms of communication including experience of being able to set out and form correspondence

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West’s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness.

The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities.

Key Responsibilities
1. Fleet Operations and Maintenance

• Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment.
• Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors.
• Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services.
• Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary.
• Manage fleet related-related budgets, including accessories, consumables, and recurring charges.
• Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet.
• Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties.
• Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation.
• Monitor and report on fleet performance metrics and deliver continuous improvement initiatives.

2. Driver Leadership and Support

• Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers.
• Develop and maintain a “train the trainer” model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level.
• Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs.
• Promote and model best practice in all driving and vehicle related-related duties.

3. Compliance and Health & Safety (H&S)

• Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements.
• Oversee daily vehicle checks, defect reporting, and follow up-up actions.
• Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs.
• Monitor fleet tracker data and escalate concerns appropriately.
• Support incident investigations, corrective actions, and continuous improvement in safety.
• Undertake relevant training in food hygiene, H&S, and compliance frameworks.
• Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working.

4. General Duties

• Respond to enquiries via phone, email, and internal systems.
• Engage positively with hub visitors and external stakeholders.
• Support wider operational activities to ensure smooth running of FSSW services.
• Uphold high standards of professionalism and customer care.

Person Specification
Essential

• Experience in fleet operations, transport coordination, or a similar operational role.
• Strong understanding of vehicle maintenance, safety, and compliance requirements.
• Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments.
• IT competent and confident in using various platforms and systems.
• Full clean UK driving licence.

Desirable

• Experience of working in the voluntary sector or with volunteers.
• Experience of managing a fleet including HGVs.
• Experience of a transport management system.
• Experience of working within a food operation, warehouse, or charitable setting.
• Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context.
• Excellent organisational skills with the ability to maintain accurate records and systems.
• Confident communicator who works effectively with cross functional teams.

• Salary: £38,341 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 23 February 2026

• First Interview Dates: Friday 6 March 2026

About the role

ClientEarth’s mission is to use the law to protect the earth and its inhabitants. Since we were founded in 
2008, we have grown to become one of the world’s most ambitious environmental organisations, utilising 
our in-house legal expertise to create positive change around the world.

Join our team as a Database Officer and play a key role in strengthening the data that powers our fundraising impact. As Database Officer, you will be at the heart of our fundraising data operations, ensuring accuracy, consistency, and efficiency across our systems. You will also oversee income processing, support integrations, and drive process improvements, while delivering high-quality data support to colleagues across the organisation.

Meet your Manager

In this role, you will be managed by Sonia Duckett. Sonia is a Database Manager who joined ClientEarth in 2020 and is based in our London office. 

Main Duties

• Experience of working with a CRM database, ideally Raiser’s Edge (essential) 
• Experience of conducting imports into a CRM database and creating queries and exports (essential) 
• Experience of processing income and working with finance colleagues (essential) 
• Experience of creating systems and processes that support and improve organisation practice (desirable) 
• Experience of working with an email marketing and donation platform such as Engaging Networks and Digital Wallets such as PayPal/Stripe (desirable) 

See the job description (below) for a full list of duties for this role.

Role requirements

• Advanced analytical and problem-solving skills (essential) 
• Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint), teleconferencing (essential) 
• Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives (essential) 
• Strong and accurate data input skills, with excellent attention to detail (essential) 
• Strong numeracy skills (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

About the role:
To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.
 

About Croydon Drop In

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

Since 2019, CDI has grown rapidly, with the largest growth being the expansion of our therapeutic services and outreach support. Our income has grown to £1.9m and our focus is now on consolidating our position and ensuring our infrastructure, processes and governance are robust to support our continued growth and long-term sustainability.

What do we offer?

Generous Annual Leave entitlement

Flexible and remote working options

Employee Assistance Programme cover via Healthshield

Annual organisation team day out

CPD training days

Employer Pension Scheme

Bike to Work Scheme

Responsible to: Charity Manager.

• Primary Responsibility: Maintain accurate financial ledgers and provide comprehensive financial reporting.
• Reporting: Responsible for Management and Year-End reporting.
• Financial Operations: Manage supplier payments, VAT, and cash monitoring.
• Planning: Assist in the preparation of budgets and forecasts.
• Asset Management: Maintain records for fixed assets.
• Compliance: Adhere to and maintain financial procedures and policies.
• Support: Provide support to the wider Finance Team and work collaboratively with colleagues.
• Safety: Protect the safety and security of service users, staff, and the confidentiality of information.

Candidate Requirements:

• Experience: Experience in financial management, managing budgets, and analysing management accounts.
• Qualifications: Relevant accounting experience or qualification (e.g., AAT or equivalent).
• Skills: Excellent communication and organizational skills with the ability to prioritize work.
• Networking: Ability to build and maintain productive working relationships with stakeholders.
• IT Proficiency: Strong skills in IT and proficiency in Windows software.

Additional Information:

• Work Attire: Smart casual clothing with appropriate footwear.
• Training: Appropriate training provided as needed.

This is a paid position for up to 2 days a week - negotiable

ROLE PROFILE: Carers Wellbeing Worker 

Responsible to: Services Manager/Senior Wellbeing Worker 

Key Internal Stakeholders: Bridgend Carers Wellbeing Team 

Engagement teams 

Finance team 

Wider hub teams 

External Stakeholders: Commissioners 

Unpaid carers 

Partner organisations 

Responsible for: Volunteers

Location:Hybrid: Home, office and community based 

Salary: £24,285.69 pro rata 

Hours of work:  This role is permanent, of 30 + 7.5 hours per week. 

Monday – Friday, flexible between 8am – 7pm

Key Purpose / WHY? 

The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey. 

Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services. 

Key Responsibilities / WHAT? 

• To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS. 

• To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups. 

• To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities. 

• Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support. 

• To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend. 

• To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner. 

• Accurate and timely recording and reporting on CRM to support with monitoring requirements.

• The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service. 

• Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.

• Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week. 

• To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures. 

Volunteer management, workforce planning and development 

• Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services. 

Service Development 

• Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services. 

• Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.

• Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.

Culture  

• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation. 

General 

• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for. 

• To comply with the Code of Practice and Code of Conduct for employee. 

• To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies. 

We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.

Vision 

Values 

A society where every person who is ill or disabled and every carer can live well and enjoy life 

Pioneering – we will continuously try new approaches and ideas, challenging the status quo. 

Uncompromising – we will do what we say we are going to do and when we are going to do it. 

Compassionate – we are committed to enabling people to have choice over their care and support. 

Person Specification 

Essential 

Desirable 

Qualifications 

• Level 3 Health and Social Care – or willing to work towards 

Experience 

• Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector 

• An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness 

• Experience of working with a wide range of groups and organisations. 

• Experience of multi-disciplinary working across health and social care partners 

• Previous experience of working with unpaid carers and their families 

• Previous experience of working with Information Advice and Guidance services 

Skills & abilities 

• Excellent verbal and written communications skills 

• Ability to manage and work within a limited budget. 

• Must be able to meet deadlines effectively. 

• Ability to gather and collect data and information, prepare reports. 

• Able to demonstrate the ability to think innovatively and to not accept the status quo. 

• Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately. 

• Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook) 

• Previous experience of using CRM e.g., Charitylog or upshot etc.

• Previous experience using WCCIS. 

• Experience of presenting information to groups of people 

Personal qualities 

• Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour. 

• Reliable and consistent 

• Able to acknowledge mistakes and use them as learning opportunities. 

• Able to manage stress and pressure and how this may impact on others around them

• Ongoing personal and / or professional development

Knowledge

• A knowledge of and a commitment to equal opportunities 

• Knowledge and understanding of relevant legislation for health and social care 

Other 

• Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require. 

• Commitment to the values of TuVida 

• Current driving licence and access to a vehicle for work purposes. 

JOB DESCRIPTION:Payroll & Accounts Administrator 

• Responsible to Payroll Manager 

• Responsible for Payroll, Staff Expenses, Accounts Payable and other admin duties. 

• Salary for a FTE £27,000 to £30,000 (Pro rota for part time hours) 

• Location: On-site/Head Office, Pelham Road, Nottingham

• Hours per week required: 52.5 in total across two vacancies

• Two vacancies available: 30 hours or 22.5 hours per week (Monday-Friday/Specific days/hours to be confirmed upon successful appointment) 

OVERALL PURPOSE OF POST: 

To provide professional, proactive and comprehensive Payroll services for management in the support of over 300 staff. The role will focus on all payroll related activities for Care Staff across all areas of the organisation. 

In addition, the post will provide any required by the Payroll Manager in relation to any other payroll tasks across TuVida. 

To also oversee the administration of funds spent by departments to ensure all spend is withing policy, approved and backing receipts / invoices received. 

The role also support the day-to-day finance administration of supplier invoices, supplier payments and reconciliations. 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

• Timely completion of all administrative activities to support the payroll process including collating and reviewing payroll information in line with the necessary time line, preparing the payroll file for signature and audit purposes, submitting the payroll file for payment processing and responding to any queries received from care staff. 

• Manage the distribution of payslips ensuring data compliance is met. 

• Accurately maintain employee data in all systems including Sage Payroll, Webroster and the National Minimum Data Set. 

• Produce all regular weekly and monthly reports and ad-hoc request to support the Operational Teams and Senior Leadership Team. 

• Support the annual leave for care staff including the calculation of entitlement each year. 

• Undertake electronic filling, photocopying and general administrative duties as required in the support of payroll. 

• Set up new starters in payroll ensuring all necessary paperwork is received 

• Support Care Staff induction process regarding payroll matters 

• Process leavers through payroll including final payments and holiday adjustments 

• Ensure that sickness is paid in accordance with current regulations and company policies 

• Manage the Soldo account ensuring account holders receive the funds needed once approved. 

• Ensure all spend on Soldo, Credit Cards and Petty Cash is reconciled each month with backing of all spend. Includes preparation of required Sage Accounts posting. 

• Processing supplier invoices and maintaining accurate records 

• Managing supplier statements and supporting accounts payable processes 

• Preparing payments for approval and maintaining payment records 

QUALIFICATIONS & REQUIREMENTS 

The ideal candidate must be able to demonstrate: 

• Previous experience in accounts administration, bookkeeping and payroll. 

• Able to demonstrate knowledge and experience with Payroll and payroll systems desirable but not essential as training will be provided. 

• Able to demonstrate understanding of confidentiality. 

• Experience of providing Payroll support to organisations with headcount over 200 desirable but not essential. 

• Computer literate. 

• Possess a good understanding of Microsoft Office (including Excel). 

• Excellent communication skills are essential. 

• Able to deal with Care Staff with a sensitive and understanding approach. 

• A practical approach when managing tasks and time 

• To be able to work as part of a team, supporting colleagues and providing a flexible service 

• To respect the personal choice of lifestyles of colleagues, carers and people with care needs, ensuring that equal opportunities principles are applied at all times 

• To treat each individual with dignity & respect 

OTHER TASKS To carry out any other reasonable tasks as required at the discretion of the Director of Finance and Payroll Manager. 

CRM Process Change Analyst - Fixed Term Contract

Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week)
Salary: £35,776 - £41,600 per annum plus benefits 
Location: Shilton Road, Burford OX18 4PF (Hybrid)
Closing date: Sunday 22nd February 2026
Interview date: W/C 2nd March 2026
 

We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change!

More about the role

 Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future.

The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction.  

As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the “to-be” specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded.

The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals.

You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery.

About you

You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365. 

Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties. 

Essential knowledge, skills and experience:

• Demonstrable experience as a business or change analyst
• Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice
• Functional knowledge of Microsoft Dynamics CRM
• Ability to communicate, coach and negotiate with stakeholders at various levels

How to apply  

Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Do you want to help shape strategy by turning data and evidence into insight that drives mission, growth, and learning? Do you have the skills to help a complex organisation understand what is working, what could improve, and how to adapt in a meaningful way?

The Diocese of Rochester is seeking a Data Insights & Evaluation Adviser to lead the development of a coherent, organisation-wide approach to data, evaluation, and learning across the Called Together programme. This role goes beyond routine data collection or dashboard creation – it’s about sense-making, judgement, and enabling learning to support parishes, deaneries, and diocesan teams in achieving sustainable impact.

This is an exciting role for someone with analytical expertise, strong communication skills, and the ability to work relationally across a wide range of stakeholders.

About the Role

· You will provide leadership in monitoring, evaluation, and learning (MEL), ensuring data and evidence are used effectively to inform decisions and enhance mission. Your key responsibilities will include:

· Leading on data, insights, and evaluation across the Diocese to inform strategy and action

· Integrating quantitative and qualitative evidence from parishes, programmes, and external sources

· Translating complex data into clear, accessible insights and narratives

· Designing and embedding a comprehensive MEL framework with appropriate indicators and learning loops

· Designing, building, and maintaining dashboards and visual tools (e.g. Power BI)

· Producing reports for governance, leadership, and project teams

· Providing analytical support to enable data-driven decision-making and project delivery

· Ensuring data integrity, quality, security, and GDPR compliance

· Collaborating with national Church teams and external partners to align evaluation with wider priorities

About You

· A minimum of five years’ relevant professional experience in data, insights, evaluation, research, MEL, or learning-focused roles, with evidence of senior responsibility, autonomy, sound judgement, and practical organisational application.

· Aligned with the mission and ethos of the Christian Church and the Diocese of Rochester

· Educated to degree level in a relevant field, or with equivalent professional experience

· Experienced in data, insights, or evaluation activity in complex, multi-stakeholder environments

· Skilled in working with both quantitative and qualitative data to generate actionable insights

· Proficient in Microsoft Excel (advanced formulas, pivot tables, data modelling) and Power BI (DAX / M code)

· An excellent communicator, able to present findings to senior leaders while working constructively with colleagues unfamiliar with data

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

It would be advantageous if you also:

· Have experience in charity, voluntary, public, or faith-based sectors where impact is complex

· Understand the structure and culture of the Church of England, dioceses, and parish life

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 8 March 2026

Interviews will be held on:  16 March 2026

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum, pro rata (depending on experience)

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.