Event & Engagement Coordinator
Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Key Responsibilities:
· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.
· Complete all relevant compliance work such as risk assessments and public liability checks.
· Develop and manage event budgets, ensuring value for money and accurate financial tracking.
· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
· Recruit and coordinate volunteers to assist with events.
· Evaluate event success through feedback, data collection, and post-event reporting.
· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
· Create engaging, on-brand short-form video content tailored to target audiences.
· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
· Stay up to date with emerging social media trends, tools, and platform updates.
Key Skills & Experience:
Essential:
· Proven experience in planning and delivering events.
· Strong organisational and time-management skills.
· Ability to manage budgets and handle multiple projects simultaneously.
· Excellent communication and stakeholder engagement skills.
· Flexibility to work evenings and weekends when required.
· Full UK driving licence and willingness to travel across the region.
· Ability to analyse member insights to inform event planning and attract potential new members.
· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
· Ability to build rapport with volunteers and identify the support needed for successful event delivery.
· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
Desirable:
· Experience working with community groups, charities, membership organisations or not for profits.
· Knowledge of health and safety and safeguarding procedures.
· Familiarity with marketing or PR for events.
· First Aid or event safety training.
· Previous experience with ticketing platforms or willingness to learn.
· Understanding of how comms and events align with one another.
· Data literacy or willingness to understand some basic data analytics
Who are we looking for?
· Energetic and positive, bringing enthusiasm to everything you do.
· Excited by change, seeing new opportunities and possibilities.
· Keen to succeed with a strong development mindset.
· Passionate about delivering great events and experiences.
· Open to feedback, always looking for ways to improve.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Infrastructure and Field Support Engineer
We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation.
This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people’s lives.
Position: 6800 IT Infrastructure & Field Support Engineer
Location: Remote
Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)
Contract: Permanent
Salary: £30,775.03 per annum
Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for:
- providing technical support for systems and infrastructure
- contributing to the design and delivery of cost-effective solutions
- helping to maintain strong standards of security, resilience and service continuity
You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity.
This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems.
About You
You will need:
- Experience in a Service Desk or infrastructure support role
- Strong troubleshooting skills
- A structured, organised approach to managing workload
- Knowledge of Microsoft technologies
- Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure
- Strong communication skills and the ability to support a wide range of users and stakeholders
You will be required to join the on-call rota following successful completion of their probation period.
Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP