Programme manager jobs

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

Participation Manager

Job Description and Person Specification

Job title Participation Manager

Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Length of contract  Permanent

Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision: People shaping their health and care.

Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.

We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.

At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:

· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.

· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.

· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.

We are looking for a Participation Manager who can manage our lived experience programme, our membership scheme and our partnership scheme. This role will ensure that where there are opportunities for people and communities to shape health and care, National Voices has the right relationships, processes and support systems in place to connect decision makers with our Lived Experience Partners, members and people with lived experience.

The Participation Manager will:

· Lead National Voices’ Lived Experience Partner programme by strengthening engagement and participation, investing in members’ knowledge, skills and confidence, and ensuring lived experience insights shape our work.

· Lead National Voices’ membership scheme by driving engagement, retention and inclusion, strengthening member relationships, embedding member insights across the organisation, and overseeing satisfaction, records and knowledge management.

· Lead National Voices’ scheme by managing partner engagement, retention and recruitment, overseeing delivery of the partnership offer, and ensuring partners receive high-quality advice, insight, connections and access to relevant people and communities.

· Develop and deliver funded projects, supporting income generation and securing resources to advance National Voices’ strategic priorities.

The Participation Manager will work in collaboration with:

· Policy and communications colleagues who have worked hard to ensure when we capture insights from people and communities, we have established relationships and ways of communicating with key players in health and care so that insights collected lead to impact.

· Research and insight colleagues who have expertise around qualitative research methods and inclusive engagement, who regularly deliver high quality qualitative research on a range of topics and on a range of topics – often focussed on surfacing the experiences of those least well served by health and care services.

· Colleagues across the organisation who lead and contribute to member and partner benefits, including policy forums, networking opportunities, events and other engagement activities.

The Participation Manager will play a central role in ensuring National Voices’ lives its values around meaningful participation so that in both our internal and external work people and communities are engaged in a timely and inclusive way, using methods that ensure their input is heard and acted upon, and their knowledge, priorities, and contributions are recognised and fairly valued.

Responsibilities

Lead our Lived Experience Partner programme

National Voices’ Lived Experience Partners are a group of 15 people who have significant experience of navigating the health and care system, expertise in meaningful participation and who have received training and support to enable constructive and strategic input into improving health and care. The majority of Lived Experience Partners have also accessed learning around coaching and are regularly matched into coaching relationships with senior leaders in health and care. Your role will be to:

· Deliver meetings where our Lived Experience Partners have opportunities for peer learning and opportunities to influence live pieces of work.

· Gather insights from our Lived Experience Partners on how they are experiencing working with National Voices and how they want to grow.

· Ensure our Lived Experience Partners are supported to grow in their knowledge, skills and confidence to influence decision making – through 1:1 catch ups, training and more.

· Lead our work matching Lived Experience Partners in high quality coaching relationships with senior leaders in health and care, ensuring that coaching duos have the support they need to gain value from the relationship.

· Diversify and grow our network of Lived Experience Partners as needed.

Lead our membership programme

National Voices’ members are a group of over 200 not-for-profit organisations who serve a diverse range of communities, including: condition-specific charities - such as Diabetes UK, Allergy UK and Lupus UK; equality charities - such as the Caribbean and African Health Network, Groundswell and National Ugly Mugs; other health, care and community based organisations – such as Compassion in Dying, Pain UK and Patient Information Forum. Our members include some of the biggest and smallest charities in England. They connect us with the experience of millions of people. Your role will be to:

· Direct the activities of our membership working group, taking lead responsibility for member engagement, stewardship, renewals, support and retention.

· Deepen the relationship with our membership, ensuring that we have the structures in place to understand their ambitions, insights, practice and ideas.

· Collaborate with colleagues across the team to ensure our members’ insights become more central to everything that we do.

· Diversify and grow our membership.

· Oversee our annual survey on member satisfaction.

· Oversee improvements in records and knowledge management.

Lead our partnership programme

National Voices’ Partners are a small group of impactful organisations who want to join National Voices in achieving our mission of making what matters to people matter in health and care, including the Nuffield Trust, the Kings Fund, the Nursing and Midwifery Council and others. Your role will be to:

· Take lead responsibility for engagement, stewardship, renewals, support and retention of organisations in our partnership scheme.

· Oversee the delivery of the partnership offer – co-ordinating requests which come from partners and collaborating with colleagues, members and Lived Experience Partners to ensure partners receive high-quality advice, insight, connections and access to relevant people and communities.

Develop and deliver funded projects

· Identify opportunities for collaboration, partnership and income generation that support our strategic priorities – leading on selected funding bids and supporting others as required.

· Develop ideas into clear, fundable proposals and secured projects. This may include designing and delivering activity such as workshops, coordinating advisory or lived experience groups, undertaking qualitative research, facilitation and engagement work.

· Plan confidently and realistically across lived experience workstreams, taking accountability for delivery, spend, and completion of agreed outcomes.

· Manage projects, programmes and budgets in partnership with colleagues and stakeholders, putting in place effective systems to ensure timely, high-quality delivery and reporting.

General

• Provide line management one Project Officer within the team, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
• Provide matrix management for other National Voices colleagues as and when required.
• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

 

Person Specification

Values, attitudes and behaviours

· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience

· Strong commitment to equity, inclusion, and reducing health inequalities

· Proactive, flexible, and responsive, with a willingness to work in complexity

· Comfortable working both collaboratively and independently, taking ownership of delivery

· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality

· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate

· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact

· Energised by variety, able to work across diverse themes while identifying connections and opportunities

Skills and abilities

· Strong project and/or programme management skills, with demonstrable experience delivering complex, multi-stakeholder work

· Excellent organisational skills, including the ability to prioritise, plan, manage risk, and maintain high-quality delivery

· Strong communication skills, including the ability to translate complex insight and evidence into clear, accessible outputs

· Confident relationship and stakeholder management skills, including working with partners, subcontractors, and commissioned work

· Excellent facilitation and presentation skills, including delivering workshops and events to diverse audiences

Experience, knowledge and understanding

· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality

· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement

· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways

· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy

· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation

· Experience of facilitating workshops, events, or participatory sessions

· Understanding of the health and care landscape

· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)

· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)

· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)

· Coaching and/or quality improvement qualifications (desirable)

· Lived experience of disability, caring responsibilities and/or inequality (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and cover letter to apply. We are also recruiting a 12 month fixed term Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear when applying. 

Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is 5pm on Thursday 30th July.  

The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Senior Programme Officer (Temporary)
Location: Hybrid working, 2 days per week in London
Contract: 4-month temporary position
Rate: £22.74 per hour

Deliver programmes that shape the future of research careers

This is a unique opportunity for an experienced programme professional to contribute to high-impact mentoring and leadership initiatives that support researchers to thrive.
Joining a purpose-driven organisation, you will take a lead role in delivering structured programmes designed to widen participation, support career progression, and promote inclusive leadership across the research community.
If you bring strong programme delivery experience, confidence working with senior stakeholders, and a passion for supporting professional development, this role offers the chance to make a meaningful and visible impact.

About the role

You will be responsible for delivering mentoring and leadership programmes, ensuring a high-quality experience for participants and stakeholders.
This will include:

• Leading the coordination and delivery of mentoring and leadership programmes
• Organising and delivering workshops, training sessions and events, both online and in person
• Managing relationships with external consultants and facilitators
• Supporting participants through mentoring processes, including onboarding and engagement
• Using CRM systems to manage data, monitor programme uptake and produce reports
• Building and maintaining relationships with stakeholders across academic, research and professional communities
• Developing and producing programme materials, guidance and communications
• Supporting newsletters and website content updates
• Monitoring programme performance and contributing to evaluation and reporting
• Contributing to wider team priorities and organisational initiatives

About you

You will bring a strong track record of delivering programmes or initiatives within a structured, stakeholder-focused environment, alongside a genuine interest in research, higher education, or professional development.

This role is particularly suited to candidates with backgrounds in:

• Higher education, research organisations, charities, policy or not-for-profit sectors
• Programme or project delivery roles, particularly those involving training, events or career development initiatives
• Stakeholder engagement roles, working with academic, clinical or professional audiences

You are likely to succeed in this role if you:

• Have end-to-end experience delivering programmes, events or structured initiatives
• Are confident engaging with senior stakeholders, including academics, researchers or external partners
• Have experience using CRM systems (such as Salesforce) to manage data, track engagement and report on outcomes
• Are highly organised, with the ability to manage multiple priorities while maintaining attention to detail
• Have produced communications, reports or guidance materials for professional audiences
• Take a proactive approach to improving processes and participant experience
• Enjoy working collaboratively and are motivated by supporting the development of others

You will stand out if you:

• Have supported mentoring, leadership or EDI-focused programmes
• Have worked with external facilitators or consultants to deliver learning or development activity
• Have insight into the research or academic career landscape, including challenges faced by underrepresented groups

Why join?

This role offers the opportunity to contribute to meaningful, sector-leading work that supports researchers at critical stages of their careers.
You will be part of a collaborative and mission-led environment, where your work directly contributes to improving opportunity, representation, and progression across the research community.
Apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Advert 

Engagement Manager  

24 1/2hours per week (fixed-term contract for 12 months) 
Job Ref: V 581
Hours/Days per week: 3.5 days per week – (Flexible days/hours) 
Salary: £17,937.50 plus attractive employee benefits package 
Start date: ASAP
Location: Homebased with extensive travel across Cardiff 
Closing date: 21st July 2026 

Full UK driving licence essential 

Interview date and Location:

Online Teams (time and date to be confirmed). 

Volunteering Matters  

We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can’t make. a difference 

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. 

We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people. 

SAFE Cardiff  

SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families. 

SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project. 

Job purpose 

The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating.

Key Duties: 

1. Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible. 

1. Recruit, interview, induct, train and support volunteers.

1. Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.

1. Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent. 

1. Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.

1. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes. 

1. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.

1. Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.

1. Prepare reports with your senior project manager based on agreed outputs and targets.

1. Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.

1. Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.

Experience/Skills and attributes:  

1. Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.

1. Experience of working with people with learning disabilities, and a good understanding of how best to support learning. 

1. A calm and collected demeanour, with the ability to engage and support beneficiaries.

1. An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.

1. Experience working in partnership with other agencies.

1. Excellent written and verbal communication skills.

1. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.

1. Ability to assess risk and carry out risk assessments. (training given) 

1. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.

1. Understanding of and commitment to equality, diversity and inclusion.

1. Understanding of and commitment to Data Protection and confidentiality.

Desirables:  

Ability to speak Welsh or a willingness to learn. Have a full UK driving licence 

Qualifications:  

Relevant experience and values alignment are more important for this role than specific qualifications.

Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied.

Our Values & Way of Working: 

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.  

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

To Apply  

Rheolwr Ymgysylltu  

17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis) 

Lleoliad: Caerdydd 

Rheoli gan: Arweinydd Rhanbarthol i Gymru 

Teulu swydd: 3 - £17,937.50 

Volunteering Matters 

Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i’w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy’r pŵer o wirfoddoli.

Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif.

Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb. 

SAFE Caerdydd 

Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd. Efo wobr ariannol gan y Moondance Foundation a Baily Thomas Charitable Fund, mae SAFE (Adnabyddiaeth Diogelwch i Bawb (Safety Awareness for Everyone)) yn brosiect sy’n grymuso pobl ifanc mewn amgylchoedd dan arweiniad cyfoedion. Maent yn anelu i wella adnabyddiaeth topigau megis perthnasoedd personol iach, iechyd rhywiol, mate crime, a diogelwch wrth ddefnyddio’r we. Mae’r prosiect yn ffocysu ar bob ifanc efo anableddau dysgu yn ogystal i gefnogi eu teuluoedd. 

Caiff SAFE ei hwyluso drwy weithdai dan arweiniad cyfoedion. Amgen y prosiect yw grymuso pobl ifanc efo anableddau dysgu i arwain y sgwrs a’r addysg sy’n cwmpasu eu perthnasoedd, a gwella ei adnabyddiaeth a dealltwriaeth o dopigau diogelwch. 

Dyletswyddau Allweddol:  

1. Traddodi gweithdai SAFE mewn Caerdydd wrth gefnogi gwirfoddolwyr lle mae’n bosib.

1. Recriwtio, cyfweld, anwytho, hyfforddi a chefnogi gwirfoddolwyr.

1. Gweithio yn agos efo ein prosiect SAFE mewn Gwent i reoli cyfeiriadau i’r prosiect wrth ddiweddaru ar gynllun i gyflawni’r prosiect.

1. Datblygu a diweddaru deunyddiau gweithdy a gweithgareddau i oresgyn sialensiau newydd wrth weithio efo’r prosiect mewn Gwent.

1. Rheoli prosesau i matsio gwirfoddolwr, a’u hasesiadau risg am weithgareddau gwirfoddol, i gynnwys trefniadau diogelu, a’i adolygu’n rheolaidd.

1. Cadw cofnodion da wrth sicrhau i gasglu tystiolaeth a data ardrawiad i alluogi ni i fesur ein cynnydd y erbyn deilliannau.

1. Hysbysebu’r prosiect wrth ddefnyddio amrywiaeth o dechnegau i ysgogi diddordeb mewn gwirfoddoli ac i hybi ymgysylltiad cymunedol.

1. Cynnal perthnasau effeithio efo hapddalwyr a phartneriaid y prosiect o ddydd-i-ddydd. 

1. Paratoi adroddiadau wedi’i seilio ar dargedau ac allbynnau, i’r Rheolwr Prosiect.

1. Chwarae rôl actif mewn nodi a datblygu busnes newydd i’r elusen.

1. Cyfrannu i waith tîm ar draws Volunteering Matters. 

Profiad/sgiliau a Phriodoleddau: 

1. Profiad a dealltwriaeth o weithio efo’r sector gofal cymdeithasol a’r drydydd sector, a’r gwasanaethau a rhwydweithiau cefnogol mewn Caerdydd.

1. Profiad o weithio efo pobl efo anableddau dysgu, a dealltwriaeth o hybi ddysgu mewn amgylchoedd dan arweiniad cyfoedion. 

1. Hwylusydd profiadol efo’r gallu i ymgysylltu mewn sgyrsiau pwrpasol efo buddiolwyr, wrth asesu risgiau a datrysiadau’n gyson. Profiad o weithio mewn partneriaeth efo asiantaethau eraill.

1. Sgiliau cyfathrebu ac ysgrifennu rhagorol.

1. Sgiliau hunan-drefnu rhagorol, ynghyd a’r gallu i flaenoriaethu llwyth gwaith heriol a gweithio dan bwysau i gwrdd â therfynau amser. 

1. Gallu i asesu risg a gweithredu asesiadau risg. 

1. Tystiolaeth o sgiliau gweinyddol a TGCh da ynghyd a’r gallu i gynnal anghenion monitro y prosiect; megis cofnodion gweinyddol ac ariannol.

1. Dealltwriaeth o, ac ymrwymiad i, cydraddoldeb, amrywiaeth a chynhwysiant 

1. Dealltwriaeth o, ac ymrwymiad i, Diogelu Data a chyfrinachedd.

Galluoedd Dymunol: 

Y gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu. 

Cymwysterau: 

Mae profiad perthnasol ac aliniad i’n gwerthoedd yn mwyaf bwysig i’r rôl hon na cymwysterau sbesiffig.

Lleoliad:

Mi fydd y rôl yn seilio o’r cartref, ac mi fydd yna ddisgwyl i’r ymgeisydd llwyddiannus teithio ar draws Caerdydd. Mi fydd yna angen am fynediad da i’r rhyngrwyd i alluogi gweithio o bell, a lle i weithio addas yn y cartref. Caiff offer TG a’i isadeiledd eu cyflenwi gan Volunteering Matters. 

Ein gwerthoedd a dull gweithio 

Mewn popeth yr ydym yn gwneud fel elusen, yr ydym yn ymgrymu agwedd o “Rhyddid efo Fframwaith” a chawn ein harwain gan ein gwerthoedd: i fod yn rymusol, cynhwysol, tosturiol, positif a didwyll. 

Cydraddoldeb a chynhwysiant. 

Mae Volunteering Matters yn estyn croeso i bob ymgeisydd, ac yr ydym yn awyddus i sicrhau mae ei’n dîm yn adlewyrchu amrywiaeth y DU a’r cymunedau yr ydym yn gweithio mewn. Yr ydym yn annog ceisiadau o bobl efo anableddau, pobl LHDT, pobl efo cefndiroedd Du, Asiaidd a Lleiafrifoedd Cenhedlig, ynghyd ac ymgeisydd efo unrhyw nodwedd warchodedig ac o grwpiau difreintiedig.

Addasiadau hyderus a resymol a ran anableddau 

Yr ydym yn gwarantu i gyfweli unrhyw berson efo anabledd sydd efo cais sy’n bodloni’r safon ofynnol am y rôl. Mewn eich cais, darparwch dystiolaeth sy’n adlewyrchu eich cymhwysedd yn erbyn yr adran “Profiad/sgiliau a phriodoleddau” yn y disgrifiad swydd hwn. 

I gael eich ystyried am gyfweliad gwarantedig, neu i drafod unrhyw addasiad rhesymol i’r proses ceisio. 

Yr ydym wedi ymrwymo i’r addewidion canlynon sy’n cwmpasu ein proses recriwtio a dewis a’i methodoleg: The Promise (Yr Alban), Show the Salary, a Salary History.

Mae’r rôl hon yn amodol ar wiriad DBS manylach.  

I geisio,

1) Lawrlwythwch ein ffurflen ceisio 

2) Lawrlwythwch ein ffurflen i fonitro ein recriwtiaid 

Caiff y disgrifiad swydd hwn ei greu efo’r bwriad i gynnwys graddfa eang o ddyletswyddau ac anghenion. Nid yw’n drwyadl neu’n anghynhwysol, a thra byddwn yn disgwyl rhai amrywiadau, byddant ar lefel addas i’r rôl hon. 

Contract Type: Fixed Term 12 months 

Location: Any of our King's Trust locations (Will require travel across the UK to King's Trust centres and delivery spaces and at least three days a week in a centre)

Interviews and Assessment: Monday 10th August 2026

Help turn ambitious plans into real opportunities for young people.

At The King’s Trust, we are working on new ways of supporting young people into employment in a challenging world – and we need someone to help us make this happen across the UK. Someone who can bring people together, cut through complexity, and build the right foundations so great ideas turn into real impact.

As our Delivery Mobilisation Lead, you’ll be that person -  taking new opportunities and ideas and turning them into something teams can actually deliver on the ground. That means shaping how things will work, getting the right people aligned, spotting risks early, and making sure everything is in place so we can deliver meaningful impact from the moment we start delivery. 

This is an exciting opportunity to shape how new employment opportunities are launched, driving consistency, quality and real impact at scale across the UK.  You'll work closely with colleagues across delivery, programme design, fundraising and finance to ensure programmes are delivered effectively, giving young people access to the support, skills and opportunities they need to thrive.

This is a great role for a leader who enjoys building things from the ground up, improving our offer to young people, and seeing their efforts translate into real-world impact at scale.

In this role, you'll:

• Lead the mobilisation of new programmes and opportunities, turning strategy into successful delivery.
• Bring teams, partners and stakeholders together to drive alignment and results.
• Identify and solve challenges, often at pace, to enable us to be successful
• Use insight, feedback and data to continuously improve delivery.
• Build confidence and capability across teams as they adopt new ways of working.

We're looking for someone who:

• Has experience launching programmes or services from planning through to delivery.
• Is an exceptional organiser who can manage multiple priorities and deadlines.
• Can influence and engage senior stakeholders with confidence.
• Enjoys solving problems and driving continuous improvement.
• Is passionate about creating opportunities for young people.

If you're excited by the challenge of being part of our mission to end youth unemployment, making a lasting difference to young people's lives — we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Mobilisation Leads? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Mobilisation Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Contract Type: Fixed Term for 12 months

Location: Plymouth

Interviews: 3rd of August 

Let's make every day a chance to create a brighter future for the next generation! 

 Would you like to be part of a highly collaborative team, working together to support young people into employment outcomes?  We are looking for a Youth Development Lead to join our Health and Social Care Delivery Team in Plymouth.

Your role will be to deliver a range of employability programmes and recruitment activities that support young people into careers within the health and social care sector. You will work closely with employers, training providers, and community partners to create pathways into employment while providing tailored guidance and support to participants.

Key responsibilities include managing a caseload of young people, providing one-to-one coaching, action planning, and ongoing support to help them achieve positive employment outcomes into the health and social care sector. Alongside this you will also build and maintain strong partnerships with health and social care employers, training providers, and local stakeholders to identify opportunities for participants. 

You’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts. 

We are a massive advocate of Equality, Diversity and Inclusion so you would lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen! 

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises. 

Join the King's Trust Team and let’s make magic happen! 

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Brightside is the UK’s leading and safest online mentoring provider, with 23 years’ experience in delivering personalised and flexible online mentoring to young people. We exist to connect young people facing barriers with relatable role models so they can make confident and informed decisions about the future. Our flexible technology gives young people a mentor in their pocket, on their own schedule, to support their next steps. 

The Data and Insights Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with the Programmes Team to embed impact in project design and to produce evaluations that assess the impact of mentoring against our theory of change outcomes. The postholder will complete data analysis and evaluation reports for individual mentoring programmes as well as our whole portfolio to present our impact at an aggregate level. The postholder will produce organisation wide impact reports for external publication and work closely with the senior management and leadership teams to demonstrate and celebrate our impact. This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences. 

Responsible for

• Championing and quality assuring our theory of change, ensuring that programmes are designed with impact at the centre and within the frameworks that will give us the most robust data sets
• Quantitative data analysis for individual programmes and our portfolio of mentoring programmes as a whole, clearly presenting our impact against our outcomes
• Qualitative data analysis of mentoring messages, written feedback and focus groups/1:1 interviews
• Producing high quality evaluation reports for individual programmes, including recommendations for future iterations
• Producing organisational impact reports and blogs/posts, to present our impact to external audiences
• Creating and maintaining PowerBI dashboards to present live impact data
• Proofing and testing baseline and exit surveys to ensure accuracy of questions and survey logic across our portfolio
• Overseeing our data collection tools and upskilling the team to use them effectively/accurately
• Overseeing our external communications to ensure regular sharing of case studies and impact stories through our comms and marketing (social media, newsletters etc.)
• Conducting focus groups and interviews and writing up case study stories Ensuring that all data collection is accurate and in line with our policies
• Annual data uploads to HEAT and monitoring our HESA return 

Please download the job description document and read the essential criteria and application instructions carefully. Applications without a cover letter will not be considered.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for a general manager to work as part of a small team. This is a practical, hands-on role that keeps the organisation running well day to day. It will suit someone who enjoys creating order, improving systems, and supporting meaningful work behind the scenes.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings steadiness, organisation, and a calm, reliable approach with a meticulous eye for detail.

We’re looking for someone who:

· Has experience of general management or similar role

· Has worked in a relevant sector, for example addiction, mental health, homelessness, poverty or justice

· Understands and enjoys the reality of a small, evolving start-up

· Is calm, steady and level-headed

· Has meticulous attention to detail and is a practical organiser who gets things done

· Can use digital and AI tools to simplify processes

· Is empathetic and purpose-driven to help people

This role may not be the right fit if:

· You prefer large, structured organisations with established systems

· You are mainly looking for roles centred on visibility, profile, or personal recognition

· You are seeking a heavily defined role rather than one that grows and adapts

If this feels like the kind of work you want to be part of, send your CV and a short note on why you’re interested.

Position: General Manager

Location: London/South East (with UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £50,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

 

You will be the operational lead for the organisation, working in a small team with founder Mark Johnson to turn plans into delivery and ensure the day-to-day running remains smooth and reliable. The role is varied, practical, and suited to someone who enjoys building structure and supporting others to succeed.

WHO WE’RE LOOKING FOR

· Someone with experience in general management in a social enterprise, or small start-up

· A meticulous and practical organiser who enjoys making things work and getting things done

· Someone who wants to work with purpose, helping build a socially oriented organisation

· Efficient, empathetic, and comfortable juggling a wide range of tasks

· Tech-savvy and confident using AI/digital tools to make processes simple and efficient

· Flexible: this role could be full-time, part-time, or suit someone returning to work

WHAT YOU’LL DO

· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.

· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.

· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.

· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.

· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.

· Operations: Keep the day-to-day running smoothly – from diary management and HR basics to coordinating contractors.

· Communications: Maintain simple but effective comms, updating the website and keeping social media active.

SKILLS & QUALITIES

· Strong organisational and project management skills

· An excellent writer, whether contracts, bids or public facing materials

· Experience of operations, governance, and finance oversight in a small organisation

· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)

· Able to communicate clearly and keep people focused

· Empathetic, socially minded, and committed to putting people first

· Steady, reliable, and happy working in the background to let others thrive

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Thriving Futures Leadership Academy Coordinator

Contract: Part-Time (0.5 FTE) Fixed term to 31/08/2030

Reports to: Thriving Futures Programme Manager

Salary: £17,500 per annum 0.5 FTE

Office Location: Hybrid with travel across London, Birmingham, Wales and Scotland when required

Benefits: 26 days annual leave plus bank holidays, (pro-rata for part-time staff) flexible working, pension contribution, Employee Assistance Programme 0.5 FTE

About Black Thrive Global

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.

The Thriving Futures Scaling Systems Change programme will involve scaling what we have tested and learned locally in Lambeth, Haringey, and Birmingham to achieve UK-wide impact through Black Thrive Global, with the ambition to extend our work into Wales and Scotland.

Role Description

The Leadership Academy Coordinator will play a key role in the planning, coordination, and delivery of the Leadership Academy, a programme designed to equip participants with the skills, confidence, and knowledge to engage with systems, drive change, and develop as inclusive, multi-skilled leaders, with a strong emphasis on valuing lived experience.

The Academy will bring together learning and development opportunities across a range of areas, including the Patient and Carer Race Equality Framework (PCREF), system navigation, community-led research, and leadership development approaches. Through this programme, grassroots community groups, people with lived experience, and system leaders will be supported to strengthen their leadership capabilities and contribute to anti-racist system change.

The postholder will be responsible for coordinating the development and delivery of the Leadership Academy, working collaboratively with Black Thrive localities, internal teams, people with lived experience, and external specialists to shape and deliver a high-quality learning offer.

Acting as the central point of coordination for the Academy, the postholder will oversee programme planning, stakeholder engagement, curriculum development processes, logistics, and delivery timelines. They will bring together contributions from multiple workstreams and partners, ensuring that content is aligned, relevant, and delivered effectively to meet the needs of participants.

The postholder will work closely with facilitators, trainers, and subject matter experts to coordinate sessions and learning activities, while ensuring effective quality assurance, participant engagement, monitoring, and evaluation. Responsibilities will include managing programme schedules, coordinating communications, tracking participation and outcomes, and maintaining accurate records to support reporting and continuous improvement.

The Leadership Academy Coordinator will be responsible for ensuring the successful delivery of the Academy's vision, objectives, and outcomes. They will support the ongoing development of the programme by identifying opportunities for improvement, strengthening partnerships, and ensuring the curriculum remains responsive to the needs of communities, stakeholders, and the wider system.

The role requires excellent organisational, project management, and relationship-building skills, alongside the ability to coordinate multiple priorities and stakeholders. The postholder will act as a key connector across the programme, ensuring all elements of the Leadership Academy come together effectively and provide a positive and inclusive experience for participants.

Key responsibilities

• Coordinate the end-to-end delivery of the Leadership Academy programme, ensuring all activities are well-planned and executed.
• Design and support the development of engaging training sessions and learning materials.
• Liaise with internal and external trainers to schedule, prepare, and deliver sessions effectively.
• Facilitate training sessions where appropriate, ensuring a psychologically safe, positive and inclusive learning environment.
• Track participant attendance, engagement, and progression, maintaining accurate and up-to-date records.
• Act as the main point of contact for participants, trainers, and stakeholders involved in the Leadership Academy.
• Monitor programme delivery against agreed timelines and outputs, ensuring milestones are met.
• Support the evaluation of sessions and gather feedback to inform continuous improvement.
• Contribute to the ongoing development and refinement of the Leadership Academy offer.  
• Ensure all programme delivery aligns with organisational values, including equity, inclusion, and accessibility.
• Provide regular updates and reports on programme progress to Programme Manager.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Specification

Essential Criteria

· Experience coordinating or supporting the delivery of training programmes, learning initiatives, or events.

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Excellent communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.

· Experience working collaboratively with facilitators, trainers and external partners

· Ability to track data, monitor progress, and maintain accurate records

· Confident facilitating or supporting group sessions or workshops

· Strong attention to detail and problem-solving skills

· Commitment to equity, diversity, and inclusion, with an understanding of how this applies to learning environments

· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)

· Experience working within the public, voluntary, or community sector

Desirable Criteria

· Experience designing or co-designing learning content or training programmes

· Knowledge or experience of leadership development programmes

· Understanding of race equity, anti-racism, or culturally responsive practice (especially relevant to PCREF context)

· Experience using digital learning platforms or tools (e.g. Teams, Zoom, LMS systems, or similar)

· Experience working within the public, voluntary, or community sector

To apply, please submit a CV and a cover letter (no longer than 2 pages) via Charity Jobs

Pathway Manager

Be the difference for young people facing homelessness.

Location: North Tyneside

Salary: £40,132 per annum

Closing date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Pathway Manager

Ready to lead services that change lives?

We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.

We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.

Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will deploy and supervise the work of the volunteers who add value to the work that we do

• You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.

• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.

• You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.

• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below:

• Significant management experience, including experiencing of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Procurement Manager
£53,592 - £60,535 FTE per annum (dependent on experience)
Full time, 35 hours per week
Fixed term contract for ending 31st December 2027*

*This contract has the potential to become permanent.

About the role

London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with the line manager in advance.

We’re looking for a Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operation team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for our members, strengthen contract management and build strong supplier relationships. 

Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.

The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.

The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP’s values and recognises the connection between our work, that of our colleagues and the care our members provide to patients.

Are you:

• A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?
• Driven and passionate about building effective relationships and maximising value for money?
• Able to challenge well and support contract managers development at all levels across the organisation?
• A values-led and trusted people leader with strong technical skills?

If so, we want to hear from you!

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

How to apply

For further information and details of how to apply, please visit our website via the link. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: W/C 17th August

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here. 

NO AGENCIES

Location: Leeds - Hyrbid working with a minimum of 3 days per week in the office (this also can include off-site visits to partners)

Assessment Centre: 31st of July in-person at our Leeds Centre

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Lead a Team. Shape Lives. Help Build the Future.

At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.

We are hiring a Communications and Content Manager, Challenge Works

Summary
Challenge Works is a global leader in designing and delivering prizes that incentivise innovative solutions to the world’s biggest challenges in health, climate, cities, and frontier technology. We are looking for a Communications and Marketing Manager to join the communications team, to take the lead on designing and delivering high-impact prize communications strategies, while working in close partnership with the Senior Communications and Marketing Manager to identify opportunities to build, strengthen, and elevate the Challenge Works brand.

A core priority for this role will be building out our creative content capabilities. They will bring proven experience in using video, multimedia, and compelling storytelling to drive deep audience engagement and bring the human impact of our prizes to life.

Working collaboratively with project teams, they will apply their marketing and communications expertise to identify the best tactics to increase profile and brand recognition among target audiences. They will own the delivery of these communication and content projects, while working closely with the wider communications team to provide specialist expertise in areas such as media, events, and digital.

The ideal candidate will be an effective project manager, able to deliver across multiple projects simultaneously, and a collaborative communicator, capable of translating complex messages into clear, compelling narratives. They will thrive in fast-paced environments, and be skilled at juggling multiple priorities, supported by a small but skilled team with a strong culture of collaboration.

The role

• Independently design, project manage and execute comprehensive end-to-end communications and marketing strategies for our portfolio of challenge prizes, working with the programme teams to meet communications objectives and use communications tactics to support the prize’s theory of change.
• Lead the development of Challenge Works’ multimedia storytelling capabilities. Oversee the production of high-quality video, digital, and editorial content that brings the impact and stories of our innovators to life.
• Develop and deliver an always on content strategy across Challenge Works owned channels which identifies narrative arcs within individual prizes that can be leveraged to elevate the global Challenge Works brand.
• Establish and manage a tracking and reporting framework to evaluate the effectiveness of comms activity throughout a campaign, using data to provide actionable, data-informed recommendations based on insights for the Senior Communications and Marketing Manager and prize delivery teams.
• Oversee and curate a pool of external suppliers, ensuring we achieve high-quality outputs and strong value for money. Hold specific responsibility for managing and nurturing the relationship with web developers, ensuring digital products - especially prize microsites - are well-designed, functional, and delivered to spec.
• Equip prize delivery teams with high-quality comms tools and guidance. Develop and maintain practical toolkits, run training sessions, and provide tailored advice so that each team consistently applies best-practice communications and is confident in communicating its prize for maximum impact.

The person

• Significant experience managing multi-channel marketing and communications campaigns (ideally within innovation, tech, policy, or purpose-driven sectors) with demonstrable commercial or reputational impact.
• A strong track record of conceptualising and delivering creative content campaigns, with specific experience in using video and digital storytelling to engage complex audiences.
• Experience briefing and managing external creative agencies or freelancers, ensuring high-quality outputs and value for money.
• Experience developing a range of content formats including graphics, video, and audio, using platforms such as Canva or Adobe.
• Experience in managing a suite of owned channels, including social media management tools, email marketing platforms, and CMS platforms and knowledge of how to maximise the mix of web, socials and newsletters for brand awareness and developing content suitable for use across all.
• Strong interpersonal and collaboration skills, with the ability to work with and support multiple teams efficiency and effectively
• A flair for communicating clearly, concisely and persuasively, verbally and in writing, with proven ability to translate complex topics around entrepreneurship, business, technology, and science into clear, accessible and effective communications products

What we offer

Salary: Circa £50,700 plus an array of benefits including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more

Location: Hybrid, with two days per week in the London office. We ask that our team attend the office on Tuesday and Thursday.

Term: Permanent

Hours: We are flexible between 22.5 to 37.5 hours per week, please state your preferred hours in your application

Flexibility: We offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.

Reports to: Senior Communications and Marketing Manager, Challenge Works

About Nesta
Nesta is a research and innovation foundation that designs, tests and scales solutions for the biggest challenges of our time.

Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions.

We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design.

Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives.

We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals.

Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society.

Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change.

Making an application
To apply for this role, please submit a CV and cover letter before Wednesday 15th July 2026

Interviews will take place w/c 27th July 2026

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.