Lloyds Bank Foundation
Personal Assistant and Directorate Coordinator (SII & Income)
Starting Salary: £39,363 (London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: London based with an expectation of at least two days per week in our London office and up to three days working from home
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key support role within the Foundation, providing high-quality coordination and executive support to the Strategy, Impact and Innovation and Income directorates.
As Personal Assistant and Directorate Coordinator, you will work closely with Directors and their teams to ensure priorities are well organised, meetings and activity are effectively coordinated, and follow-up is delivered. You will play a central role in enabling the smooth running of two busy directorates, supporting planning, logistics and day-to-day operations.
This is a varied and proactive role that goes beyond traditional administrative support. You will coordinate activity across teams, support senior-level meetings and engagement, and help improve systems and ways of working across the organisation. You will also deputise for the Executive Assistant to the Chief Executive when required, supporting continuity across the Senior Leadership Team.
About You
We’re looking for an organised, proactive and detail-focused individual with experience providing high-quality administrative or PA support in a busy environment.
You will be confident managing complex diaries, coordinating meetings and supporting senior colleagues, with the ability to balance multiple priorities effectively.
You will bring strong communication and organisational skills, alongside good judgement and the ability to anticipate needs in a fast-paced environment.
You will be a collaborative and dependable team member, with a flexible and proactive approach to supporting others. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Thursday 21st May 2026.
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
Interview: Tuesday 2nd June 2026
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Content & Brand Lead
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Creative Content & Brand Lead
Full Time/Permanent
Salary: £46,000 to £50,000
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
St John Ambulance is England’s first aid charity. We put the power of first aid into everybody’s hands, so we’re all closer to help in an emergency. Powered by thousands of volunteers and supporters, we work alongside communities to help more people feel confident and ready to act when it matters most. We educate people in first aid – through our free local community sessions, our youth programmes, and our expert workplace training for companies. We respond to health emergencies – at events across the country, and by providing trusted first aid supplies. Every course booked and product purchased helps fund our charity’s work, so together we can reach more people, build stronger communities and save more lives. If you believe in the positive power of first aid, join us.
Job Summary
We’re looking for an inspiring and strategic leader to shape how the public sees, feels and experiences St John Ambulance. As Creative Content & Brand Lead, you will define and deliver a compelling creative vision across our content, storytelling and campaigns, ensuring every touchpoint reflects our brand and resonates with our audiences. Whether motivating people to donate or volunteer, or providing clear, trusted clinical information, your work will play a vital role in strengthening engagement and impact.
As part of the Fundraising, Brand and External Communications team within the Operations and Income Generation Network, you will be instrumental in building brand understanding and consideration to support fundraising growth. You’ll champion the value of brand and creative content across the organisation, leading with a positive, adaptable and resilient mindset. An optimistic and approachable leader, you will foster an inclusive, collaborative environment where ideas can thrive and challenges are met with creativity and professionalism.
You will bring strong creative judgement alongside a practical, results-driven approach, confidently navigating complexity to deliver high-quality outcomes. With emotional intelligence and compassion, you will build trusted relationships and create a culture of accountability, ensuring your team consistently delivers impactful, audience-focused work that drives results.
About You
You are an experienced creative, content or brand leader with a strong track record of delivering impactful work for high-profile, purpose-led organisations. You will bring significant expertise in developing content strategies and leading creative output across complex environments. You are confident managing multi-channel brand campaigns end-to-end, working across in-house teams, freelancers and agencies to deliver high-quality, audience-focused content.
You have proven experience of leading and developing high-performing teams, setting clear direction through vision, strategy and measurable objectives. Comfortable operating in large, complex organisations, you build strong relationships with senior stakeholders and know how to navigate complexity to get things done. You are highly organised, with strong project management skills, and are always looking for ways to improve processes and team efficiency.
A skilled communicator, you bring excellent presentation, copywriting, editing and proofreading abilities, underpinned by exceptional attention to detail. You are confident leading meetings and working groups, and able to influence and engage a wide range of audiences. You keep a close eye on external trends and best practice, using insight and inspiration to continuously evolve creative approaches and raise standards.
You are a strong brand guardian, with the ability to ensure consistency and quality across all channels and touchpoints. Alongside your strategic strengths, you are comfortable with hands-on delivery, with working knowledge of design tools and the ability to create draft creative assets and presentations where needed.
About the Role
- Lead the creative vision and direction for all visual and written content, ensuring a consistent and compelling brand experience across all channels.
- Develop and deliver an insight-led creative and content strategy that meets audience needs and drives engagement.
- Oversee creative production processes, championing excellence, accessibility and diversity, while continuously improving how the team works.
- Act as a brand expert and consultant, building organisational understanding, safeguarding brand integrity and supporting partnerships, campaigns and new initiatives.
- Shape and deliver impactful multi-channel brand campaigns, including leading flagship activity such as Save a Life September.
- Strengthen and scale the real-life storytelling programme, ensuring a consistent pipeline of powerful, ethical and safeguarded stories.
- Build strong relationships across the organisation, developing tools, guidance and partnerships that enable teams and volunteers to deliver high-quality, on-brand content.
- Lead, coach and develop the Creative Content team, while managing agencies, budgets, performance and contributing to wider strategic planning and reporting.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Thank you!
These newly created roles will be working closely with business system owners, technical teams, and stakeholders across our organisation to define the product vision, lead backlog management, and ensure that the product families evolve in line with organisational strategy, user needs, compliance standards and operational requirements.
This role acts as the voice of the business within product squads, ensuring enhancements and configurations to COTS/SaaS platforms are user-centred, scalable, secure, and aligned with RBLs wider mission.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Product Management Team Leader, key responsibilities will include:
- Define, refine and continuously communicate the vision and roadmap for assigned COTS/SaaS product families, ensuring alignment to organisational strategies
- Translate strategy and business needs into clear product direction that improves efficiency, adoption, user experience and organisational outcomes
- Own and manage the product backlog, ensuring items are clear, prioritised and deliverable
- Build strong relationships across functional areas (e.g., Fundraising, Welfare, Membership, Operations, Digital, Data, Technology)
- Ensure COTS/SaaS features and configurations are clearly defined, documented and understood across delivery teams
- Maintain awareness of operational risks, system dependencies, data protection requirements, accessibility standards and security controls
You will have demonstrable experience as a Product Owner, or similar, in digital, technology or product led environments. You will have hands on experience of a leadership role in Agile teams, a strong understanding of product management practices and experience working with COTS/SaaS applications including configuration, lifecycle management and vendor engagement.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.