Service management jobs

About This Vacancy

We are looking for an organised and detail-oriented Project Officer to join our International Programmes Team on a permanent basis, working within our Asia region.

Overview

The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).

The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
 

Key Responsibilities

·Project Identification and Evaluation

oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.

oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.

oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.

oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.

oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.

·Grant Administration

oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.

oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.

oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.

oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.

oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.

oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.

·Stakeholder Engagement

oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.

oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.

oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.

oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.

·Budget Administration

oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.

oFor approved projects, ensure that all finance processes are completed to facilitate payments.

oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.

·Reporting and Documentation

oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.

oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.

oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.

oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.

oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.

Other duties

The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.

Person Requirement

Essential

·Experience in project administration or coordination, ideally in the charity, NGO or public sector.

·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.

·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.

• Strong organisational skills, with the ability to plan and manage multiple projects and deadlines.

·Strong attention to detail.

·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.

·Ability to multitask and meet multiple deadlines under pressure.

·Familiarity with CRM or grant management systems (e.g. Salesforce)

Desirable

·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-

·Additional languages relevant to the region

Person specification

·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.

·High level of integrity, ethical conduct and professionalism

·Personal resilience and adaptability.

·Discretion and sensitivity with understanding of issues of confidentiality.

·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.

From time to time, additional training, including safeguarding training, may be required.

The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.

How to Apply

Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.

WIG is a non-lobbying membership charity that convenes and develops leaders across sectors enabling collaboration to deliver this growth and prosperity across the UK for the common good. Our vision is a country where cross-sector leaders come together to deliver social and economic outcomes, with the mission to become UK’s leading authority on cross-sector collaboration. For over 40 years, we've convened senior decision-makers across government, business and civil society to drive collaboration, innovation and impact.

We're a small, ambitious team of around 34 colleagues where individual contribution is visible, valued and meaningful. As we continue an exciting period of growth and investment, we're looking for a self-starter to help re-establish and expand one of WIG's flagship offers.

The Opportunity

You will have the skills and ambition to lead the delivery, growth and evolution of WIG's secondments portfolio, including our highly regarded Charity Next programme (which places Civil Service Fast Stream graduates within no-for-profit organisations) . You will play a pivotal role in enabling leaders to build cross-sector experience, via secondments and mentoring to share expertise and strengthen collaboration for the benefit of the UK.

This is a highly varied role combining programme leadership, business development, stakeholder engagement, customer service and commercial accountability. You will have the opportunity to work with senior leaders across government, charities and corporate organisations. It presents an opportunity for you to shape WIG’s talent exchange offer at a time when the government is going through considerable transformation.  

What you will be doing:

• Lead the strategy, delivery and continuous improvement of WIG's secondment programmes, including delivering cross-sector secondment opportunities for senior civil service, business and civil society leaders, placing 2 large cohorts annually of civil service fast streamers into charity secondments and supporting senior cross-sector mentoring brokerages. 
• Build and maintain trusted relationships with senior stakeholders across the civil service, private sector, charity and further education sectors.
• Act as a strategic adviser to hosts and secondees, ensuring successful placements.
• Support governance activity, including the Charity Next Advisory Board.
• Develop compelling proposals, new programme ideas and business development opportunities, aligning to WIG’s mission and Civil Service focus areas
• Capture impact through feedback, case studies and alumni engagement.
• Collaborate across WIG to strengthen the profile and reach of our leadership development offer.
• Drive programme growth, innovation and income generation against agreed revenue targets.

About You

You will be experienced working with multiple customers, able to communicate with people at all levels and in different sectors. You will be inquisitive and energetic and a good listener. You will enjoy working in a relationship-driven environment and enjoys working at the intersection of sectors. You will also be organised and able to manage multiple shifting priorities.

We're particularly interested in candidates who bring:

• Strong programme and/or project management experience, ideally within talent, leadership development, learning, secondments or related fields.
• Experience of working with senior stakeholders, ideally from across sectors. 
• Able to manage budgets, income targets and financial performance.
• Brilliant customer service and stakeholder engagement
• Demonstrable experience in building new strategies and models to drive growth.
• A proactive, resilient and collaborative approach.

We'd Love to See

• Experience of talent exchanges, mentoring, secondments or leadership development programmes.
• A demonstrable interest in policy, current affairs and/or business/civil society

Why Join WIG?

This is an exciting opportunity to shape leadership development on a national scale, working with influential leaders across sectors while helping to build stronger connections between government, business and civil society. You'll join a charity with ambitious growth plans, a collaborative culture and the chance to make a tangible impact on the UK's future leadership landscape. You will also be working alongside a brilliant team. 

Main Role & Responsibilities

The post holder will be an active member of our programmes team and will work across our portfolio of programmes, with responsibility for engagement within Scotland. Although remote working, they would need to be living in Scotland for travel purposes.

They will be responsible for regional stakeholder engagement, developing and maintaining relationships and promoting Ygam training. They will recruit suitable delegates to Ygam’s full portfolio of workshops.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources, and visits to schools and organisations as part of this work is crucial. The post holder will gather data to support Ygam to understand the impact of our work

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates suitable to Ygam’s programmes.  

· Develop a regional presence to amplify Ygam’s mission and vision

· Manage multiple stakeholders and understand their roles and requirements, providing detailed information on options and long-term support

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, and organisational events to support our work. 

· Signpost organisations to the Ygam Family Hub to increase awareness.

· Work closely with The Programme Lead: Delivery and outcomes, to develop objectives and review individual performance.

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Deliver workshops directly to children and young people in education and non-education settings

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Promote Ygam’s additional offerings, such as Alumni and resources.

· Provide an excellent customer service to delegates.

Outcomes:

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers and other professionals to implement Ygam resources.

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with the Insight team and evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential:

· Prior experience in delivering training to adults and children

· Ability to translate complex issues to delegates and respond thoughtfully to questions

· Experience of delivering online learning and face to face learning

· Stakeholder engagement experience across children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education, youth work or children’s services

· Prior experience of selling/promoting a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

· Willingness to travel to provide training regionally and nationally for Ygam

Desirable:

· An understanding of education within Scotland, including Curriculum for Excellence and RSHP education, and how to engage in this sector across all education phases.

· An understanding of public health approach to gambling harms

· An understanding of NICE guidelines in relation to gambling

· Outstanding networking skills

· Experience utilising CRM systems, in particular Salesforce

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK.

Expiry Date: 13th August 2026 - 12pm

Interviews: w/c 17th August 2026

Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.

Over the past three years, PCR has won:  

• Fundraising Charity of the Year (Large) at the National Fundraising Awards 2026 
• Excellence in Collaboration and Partnerships for our 'Real Talk' campaign with Ipsen at the PMEA Awards 2025
• Excellence in Healthcare Partnerships at the Communiqué 2025 Awards

We are seeking a strategic, proactive and relationship-focused Senior Corporate Partnerships Manager to lead the growth and delivery of our corporate partnerships’ portfolio. This role sits at the heart of our ambition to expand and diversify corporate income, building high-value, long-term relationships across a range of industries and cementing corporate fundraising as a core income stream for PCR.

PCR is at a key moment with our corporate fundraising activities as we are significantly expanding our engagement with a variety of industries and delivering meaningful strategic partnerships that drive income, raise brand awareness through impact-driven campaigns, and add value to our work through access to relevant services and expertise.

As PCR embarks on its new five-year strategy, this role offers an exciting opportunity to build on existing foundations and lead across the full breadth of corporate engagement – from new business strategy, prospecting and pitching, to developing employee fundraising and awareness activities, managing high-value partnerships, and shaping strategic, multi‑year opportunities.

You will work closely with colleagues in areas such as Marketing & Communications, Events & Community, and Major Donors, and play a central role in identifying cross-team opportunities, leading excellent supporter stewardship and embedding effective partnership management across the charity’s programmes of work. You will be responsible for growing the new business pipeline, developing compelling propositions, managing key corporate relationships and driving cross-team collaboration that enables meaningful engagement and sustained income growth.

The ideal candidate will have proven experience in corporate fundraising or partnership development, with a strong track record of securing and managing corporate partnerships, developing new business pipelines, and building relationships across multiple stakeholders and workstreams. Above all, they will be driven by the opportunity to connect organisations with impactful work that improves outcomes for people affected by prostate cancer.

As part of representing PCR, the role may involve UK-based travel, including attendance at meetings, conferences, briefings, and key industry events.

Key Responsibilities

New Business Development & Pipeline Growth

• Lead the development and delivery of PCR’s corporate new business strategy, identifying, qualifying and prioritising high-value prospects across diverse sectors, including finance, retail, technology, hospitality, manufacturing and professional services.
• Own and manage a structured new business pipeline, ensuring prospects are recorded, stewarded and progressed according to agreed KPIs, income targets and strategic priorities.
• Develop tailored propositions, outreach strategies, cultivation plans and pitch materials that secure interest in Charity of the Year (COTY), strategic partnerships, sponsorship and employee fundraising opportunities.

Corporate Partnership Management & Delivery

• Lead the delivery and account management of high-quality partnership activity across events, campaigns, sponsorships, corporate donations and fundraising initiatives, ensuring partners receive excellent stewardship and clear impact reporting.
• Oversee planning and activation for employee fundraising and engagement activities, working closely with the Events & Community team to maximise partner participation, supporter experience and income.
• Lead the development of proposals, stewardship reports, presentations and corporate-specific content that demonstrate impact, deepen engagement and inspire continued support.
• Establish partnership governance requirements, including creating partnership agreements, managing renewals, tracking financials and reporting progress against milestones.

Cross‑Team Collaboration

• Lead cross-team collaboration with colleagues across PCR to build cohesive supporter journeys, integrated cultivation opportunities and shared approaches to partnership delivery.
• Oversee the development of bespoke fundraising assets, employee engagement materials and corporate-specific supporter journeys.
• Identify potential high‑value prospects within existing public fundraising audiences and internal networks, ensuring warm leads are effectively stewarded.

Corporate Patient Representatives Programme

• Oversee PCR’s growing Corporate Patient Representatives programme, ensuring effective planning, recruitment, scheduling, logistics and feedback processes are in place.
• Ensure high-quality governance, tracking and stewardship of Patient Representatives to strengthen engagement, manage risk and enable sustainable expansion of the programme.

Content Development & Insight Gathering

• Lead the development of corporate-focused case studies and materials, including themes such as workplace health, EDI resource groups, “men’s health in business” and partner-specific stories.
• Use insights from existing and prospective partners to inform product development, partnership offers, event design, stewardship improvements and future income growth.
• Work closely with Marketing & Communications to develop and update PCR’s corporate partnership webpages and create engaging content for social media.

Representing PCR

• Represent the Partnerships Team at corporate meetings, stewarding events, industry networking sessions and cultivation opportunities.
• Help amplify PCR’s mission and vision, contributing to the wider strategy of positioning PCR as a compelling and values‑aligned corporate partner.

Skills and Competencies

Our ideal candidate would have the following:

Experience

• Significant experience leading and managing corporate fundraising activities including relationship development, partnership or supporter engagement.
• Proven experience researching, assessing and converting prospects into new business opportunities.
• Demonstrated experience building and managing relationships internally and with senior external stakeholders, with the confidence to engage new prospects and nurture established corporate contacts.
• Experience leading or overseeing events, campaigns or employee fundraising activities.
• Experience developing pitches, proposals, reports or persuasive written materials that secure new or grow existing partnerships.
• Experience working cross‑functionally – ideally with fundraising, marketing, research and/or programme delivery teams.
• Experience managing income and expenditure budgets and tracking/reporting financials.
• Confident using CRM systems and maintaining accurate, organised records of pipeline activity.
• Confident using Microsoft Office suite, in particular Word, PowerPoint, Excel.
• Understanding of GDPR and UK fundraising regulations.
• Ability to identify and escalate risks, while proactively identifying opportunities for improvement.

Skills

• Excellent verbal and written communication skills, able to build rapport quickly, influence senior stakeholders and adapt messaging for different audiences.
• Confident working independently, using initiative to research areas of work and proactively identify solutions.
• Strong organisational and project management skills, with the ability to balance multiple priorities, deadlines and stakeholder needs.
• Strategic and creative problem-solver, able to identify opportunities, develop compelling propositions and think commercially about partnership value.
• Strong collaborator with the ability to lead work across departments and bring colleagues together around shared partnership opportunities.

Personal Attributes

• Purpose driven, enthusiastic and committed to delivering excellent experiences for corporate partners and supporters.
• Curious, proactive and solution-orientated, with the confidence to take initiative and make sound decisions.
• Values‑led and aligned with PCR’s mission to improve outcomes for people with prostate cancer.
• Comfortable working in a fast‑moving environment with shifting priorities and emerging opportunities.
• Able to work independently, manage competing priorities and lead collaborative work as part of a team.
• Willingness to attend events that occasionally may be outside of typical working hours.
• Willingness and ability to undertake UK travel for meetings, events and cultivation.

Other

• This role requires in-person meetings and attendance at our office in central London. Candidates must be willing to travel into London and attend regular meetings with internal and external stakeholders.

Desirable criteria

• Understanding of the challenges facing people affected by prostate cancer in the UK.
• Ability to use AI tools such as CoPilot to support the initial stages of ideas or concept development.

Benefits of working for PCR

• You will see the difference your work makes straight away, sitting at the heart of our corporate relationships and helping businesses engage across all our activities.
• We take career development and progression seriously, investing in great staff members. Our retention rate is 10x the sector average.
• Budgets follow results. When something works, we invest more, giving you the backing to scale effective and impactful activities.
• We value our people, with flexible working, private BUPA healthcare, a competitive pension, a dedicated training budget, and more.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one two-stage interview process. The first interview will be online, and the second will be an in-person interview at our office in London.

For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Major Donor Fundraising Manager

These are ambitious times for the Charity and we now have an exciting opportunity for a proactive and professional individual with outstanding relationship building and influencing skills to join the dedicated Fundraising Department.

Position: Major Donor/Gifts Manager

Location: East Devon, an Area of Outstanding Natural Beauty/Hybrid (site attendance currently estimated to be one day per week, flexible working patterns considered, where required)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £41,200 per annum

Contract: Permanent

Closing Date: Wednesday 26 August 2026.. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Major Gifts Manager, you will drive the development and delivery of the Major Gifts programme in line with agreed annual targets and the wider Fundraising Strategy. Working closely with the Head of Major Gifts, you will continuously evolve and strengthen the approach, ensuring a highly joined-up,

donor-centred model across the organisation, focusing on deepening high-value relationships,

increasing sustainable income, and building a strong, forward-looking pipeline of support.

Your principal duties and responsibilities will include:

• Inputting into and delivering the Major Gifts Strategy and improving the Major Gift portfolio and performance.
• Delivering and reporting on agreed projects, fundraising targets and KPIs.
• Proactively identifying and delivering new fundraising donors and income growth opportunities within Major Gifts.
• Leading on selected donor cultivation and stewardship projects to support sustainable income growth in Major Gifts, including events and other opportunities;
• Personally securing, managing and stewarding a portfolio of active Mid-Value, Major Donors and Charitable Trusts, forging and maintaining strong and enduring relationships.
• Supporting and growing the Major Gifts cultivation programme and pipeline to grow funders’ understanding of the diversity of the charity’s work.
• Being agile to changing market conditions and trends and working with the Head of Major Gifts to relay this into cultivation and stewardship.

About You

We are looking for someone with experience of managing, developing, and delivering major gifts programmes, including trust and foundation income.

You will have:

• Proven ability to cultivate and secure new major gifts, alongside building and managing a robust future pipeline.
• Extensive experience of building and stewarding effective relationships with high-net-worth and ultra-high-net-worth individuals, charitable trusts, and major donors.
• A well-developed understanding of monitoring, evaluation, and performance analysis to inform decision-making.
• Excellent communication and negotiation skills, with the ability to engage clearly, confidently, and diplomatically with a range of stakeholders
• Strong track record of consistently meeting or exceeding personal fundraising targets.
• Advanced influencing skills, with the ability to deliver objectives through collaboration with internal and external stakeholders at all levels

Benefits include:

• Competitive pension.
• Life assurance – 2 x annual salary
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Life assurance.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Major Donor, Major Gifts, Philanthropy, Major Donor Fundraiser, Major Gifts Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising Manager, Major Gifts Fundraising Manager, Philanthropy Fundraising Manager, Major Donor Fundraising, Major Gifts Fundraising, Philanthropy Fundraising.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.

Job Purpose

We are looking for an Individual Giving Manager to oversee our Individual Giving, In Memory, Lottery and Legacy income streams, and achieve retention and growth for these key areas of fundraising, with the support of a small team.

We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.

In return St Luke’s Hospice offer the following benefits:

26 days annual leave plus bank holidays (increases with service)

Hospice pension 3% employee contribution and 6% employer contribution

Subsidised onsite meals

Access to our 24hr employee assistance programme

Free onsite parking

Access to the NHS Blue Light Card

Work from Home Opportunities (in line with team needs)

We are seeking an experienced and detail-oriented Payroll Manager to lead and manage our end-to-end payroll function across a large national organisation. This is a home-based role with occasional travel as required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Payroll Manager, you will take ownership of the full payroll lifecycle for a workforce of approximately 1,500-2,000+ employees, ensuring an accurate, compliant and timely payroll service.

You will lead a small payroll team, working closely with Finance and HR to ensure strong governance, reporting and continuous improvement across payroll operations.

As a Payroll Manager, you will:

• Lead the delivery of end-to-end payroll processing across monthly cycles
• Ensure payroll is accurate, compliant and delivered on time
• Manage payroll reconciliations, reporting and audit requirements
• Oversee complex payroll elements including statutory payments, deductions and variable pay
• Lead, coach and develop a team of Payroll Officers
• Act as a key point of contact for senior stakeholders across Finance and HR
• Provide payroll insights and reporting to support financial planning and decision-making
• Identify and implement improvements to payroll processes and systems
• Support system optimisation and work towards reducing manual processes
• Ensure submissions to HMRC and pension providers are accurate and timely

About You

Ideally, you will have significant experience managing payroll operations within a medium to large organisation, along with strong leadership and technical expertise.

You will be confident working in a complex, fast-paced environment and able to balance multiple priorities while maintaining high levels of accuracy and compliance.

You will need:

• Proven experience managing payroll for a large workforce (1,000+ employees)
• Strong knowledge of UK payroll legislation and compliance requirements
• Experience leading and developing payroll teams
• Strong stakeholder management and communication skills
• Experience working in a controlled or audit-focused environment
• Experience using payroll and HR systems (e.g. IRIS, Cascade or similar)
• A proactive approach to improving processes and systems

Experience within the charity sector or working in a complex, multi-site organisation would be advantageous.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Communications Manager

This is a hands-on communications role at an important time for GBSS. You will help us plan, write and deliver clear, compassionate communications that make a real difference for babies and families.

Later this year, the results of the GBS3 trial are expected, with a likely UK NSC review to follow. This represents a significant opportunity to influence policy, improve care, and help prevent group B Strep infection in babies.

We are looking for an excellent communicator who can bring people and plans together, write well, keep work moving, and turn complex information into communications people can understand and use.

You do not need to arrive as a group B Strep expert. You will work with colleagues who bring expertise in policy, clinical evidence, fundraising, support services and digital content.

Key Information

Job title: Communications Manager

Reports to: CEO

Direct reports: Digital Content Specialist

Location: Hybrid (Haywards Heath) or remote within the UK

Hours: Full-time (35 hours per week)

Salary: £40,000–£45,000 depending on experience

Role Overview

The purpose of this role:

To help GBSS communicate clearly and confidently, through communications that are well planned, well written and delivered effectively.

· write and edit key communications

· hold communications plans for major campaigns and projects, working closely with the CEO and colleagues

· bring together communications across advocacy, fundraising, support services and digital

· line manage the Digital Content Specialist

· keep communications projects moving and delivered to a high standard

This role sits at the centre of a small team. It will suit someone who enjoys being hands-on and is happy to move between planning, writing, editing, coordinating and problem-solving as priorities change. The postholder will be expected to draft a significant proportion of GBSS's core communications content themselves.

Key Responsibilities

1. Communications planning and coordination

· Hold communications plans for major campaigns and projects, working closely with the CEO and colleagues to agree priorities, timings and outputs.

· Translate organisational priorities into clear communications actions and timelines, working with subject leads where needed.

· Manage communications workflows, deadlines and approvals.

· Use trustee and external advisers’ expertise as a helpful sounding board where appropriate.

2. Writing and content development

· Act as the lead writer and editor for key communications, including blogs, newsletters, supporter communications, campaign materials, website content, organisational updates, briefings and stakeholder communications.

· Edit and improve content produced by colleagues.

· Make sure communications are clear, plain English, compassionate, inclusive, accessible and accurate.

· Help translate complex clinical, policy and research information into communications that non-specialists can understand.

· Work from agreed policy positions and specialist input when drafting briefings, consultation-related materials or stakeholder communications.

3. Campaign delivery

· Coordinate communications for major campaigns and projects, including GBS Awareness Week.

· Work with colleagues to agree objectives, audiences, messages, outputs and timelines.

· Work with the Fundraising Manager on supporter communications, helping with copy, timing and consistency.

· Help paid activity fit well with wider campaign messaging.

· Keep campaign delivery on track and support evaluation and learning.

4. Messaging and consistency

· Help develop and maintain clear organisational messages.

· Help communications across channels fit together.

· Support colleagues to communicate sensitive or complex issues clearly.

5. Digital content leadership and line management

· Work closely with the Digital Content Specialist to agree priorities, plan content and support high-quality delivery across digital channels.

· Line manage the role, including regular feedback, support and development.

· Look at what is working across digital channels and use that insight to improve future content.

6. Media support

This role will support media activity through practical communications planning, drafting and follow-up.

This includes:

· drafting briefing materials, background notes, key messages and approved lines

· coordinating communications around media activity

· helping make sure follow-up content is delivered across relevant channels

7. Insight and continuous improvement

· Work with information and support colleagues to understand what families and professionals are asking and where communications could be clearer.

· Use audience insight, communications data and campaign results to improve future activity.

· Identify practical ways to improve communications processes.

Person Specification

Essential

· Excellent writing, editing and proofreading skills, with strong attention to detail.

· Experience creating content across multiple communications channels.

· Experience planning and delivering communications projects or campaigns.

· Ability to explain complex, technical or evidence-based information clearly and accurately.

· Excellent organisational skills and ability to manage multiple competing priorities.

· Good judgement and sensitivity when communicating about emotionally complex, potentially distressing or sensitive issues.

· Experience supporting, guiding or managing others, whether colleagues, freelancers or suppliers.

· Ability to work collaboratively in a small organisation, including with senior colleagues and subject matter experts.

Desirable

· Experience in charity, health, policy, public affairs or another setting where complex or evidence-based information needs to be communicated clearly.

· Experience communicating about maternity, newborn care, patient safety, bereavement or similarly sensitive issues.

· Experience working with websites, email marketing systems and social media platforms.

· Understanding of accessibility, plain English and inclusive communications.

What you’ll help us achieve

You’ll help GBSS communicate more clearly, plan further ahead and deliver key campaigns well.

Interviews

interviews will be held between 17 and 20 August 2026.

• First-stage interview – conducted via Microsoft Teams.

• Second-stage interview – held in person.

The postholder will coordinate delivery of Spectra’s agreed P3 counselling provision, ensuring that counselling activity, safeguarding practice, monitoring information, outcomes data and partnership communication are maintained in line with the requirements of the P3 service. You will also provide a reflective space for staff at P3, for youth wellbeing coaches to reflect on their work with young people.

Key aspects include overseeing client intake, undertaking client assessments, and delivering short-term counselling with clients (6-12 sessions). You will ensure a high-quality and consistent delivery across the YP counselling service in line with KPIs and outcome frameworks. Alongside client sessions, regular meetings with both Spectra and P3 staff, compiling reports and management of safeguarding concerns.

Increasing referrals and building strong relationships in Hillingdon will be an integral focus, especially in complex cases where young people require referrals or are engaged with other services.

Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.

The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.

Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly rewarding fundraising environment.

Teenage Cancer Trust is now seeking a Senior Relationship Manager (West Scotland) to grow and develop income across the West of Scotland. With an individual income target of c.£130k and a combined Scotland regional target of c.£260k across East and West Scotland, this role will play a key part in strengthening existing relationships while identifying and developing new fundraising opportunities across a region with significant growth potential.

Reporting to the Regional Fundraising Area Manager, you will be responsible for building long-term supporter relationships and developing strategic area plans to maximise fundraising opportunities. You will also work closely with frontline nursing teams, volunteers and colleagues across the organisation, ensuring supporters experience the impact of their fundraising while helping identify new opportunities across both community and corporate audiences.

As Senior Relationship Manager, you will:

• Manage and grow a portfolio of community and corporate supporters across West Scotland
• Deliver an individual income target of c.£130k across community and corporate fundraising
• Develop strategic area plans to drive sustainable income growth
• Build, steward and retain high-value supporter relationships
• Coach and mentor Relationship Managers, supporting their development
• Identify and develop new fundraising opportunities across community and corporate audiences
• Work closely with frontline teams to share powerful supporter stories and demonstrate impact
• Monitor income performance, manage pipelines and proactively mitigate risk
• Build strong relationships with volunteers, corporate partners and local communities
• Represent Teenage Cancer Trust across the region, building networks and raising awareness

Essential skills and experience:

• Experience of community, corporate or regional fundraising
• Proven ability to build and grow long-term supporter relationships
• Track record of delivering income against fundraising targets
• Excellent relationship-building, networking and stakeholder management skills
• Ability to coach, mentor or support the development of colleagues
• Confident developing fundraising plans and identifying new income opportunities
• Good financial planning, pipeline management and reporting skills
• Excellent communication, influencing and storytelling skills

You’ll need access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.

Desirable, but not essential:

• Knowledge of managing high-value or complex supporter relationships
• Exposure to both community and corporate fundraising
• Experience working with volunteers and close-to-cause supporters
• Knowledge of the West Scotland fundraising landscape, ideally Glasgow

Employee benefits include: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

If you have experience in individual giving, legacy or supporter stewardship and are passionate about building meaningful, lifelong relationships with donors, we'd love to hear from you. Join our small, supportive fundraising team and help secure vital funding for families affected by Huntington's disease. Apply now and help create a lasting legacy.
 

About the Huntington's Disease Association

Huntington's disease has a profound and lasting impact on families, often across generations. Our supporters frequently have a deep, personal connection to the cause and many stay with us for years - as fundraisers, donors and advocates. We are small, passionate fundraising team working to grow the income that funds vital services and support for everyone affected by Huntington’s disease

About the Team

You will join a small, collaborative fundraising team comprising a Trusts and Foundations Manager, a Community Fundraising Coordinator, a National Activity Events Coordinator and a Fundraising Administrator. The Head of Fundraising leads on corporate partnerships, major donors and fundraising strategy. Each team member works with a degree of autonomy whilst contributing to shared income goals and a collective approach to supporter care.

Role Purpose

To steward and grow relationships with our individual supporters across every stage of their journey with HDA - ensuring that however someone first connects with us, they feel known, valued and inspired to stay with us for life. This role leads on legacy and in memory fundraising, two areas of significant strategic importance to us, whilst sustaining and developing our wider base of individual donors through appeals, regular giving and digital communications. Working closely with colleagues across fundraising and communications, you will help ensure that every supporter feels genuinely connected to our cause and to the community of people whose lives are shaped by Huntington's disease. Learn more about the role in the job pack included.

What we offer

·  Hybrid working to support work life balance - 2 days a week in our Liverpool office

· 25 days annual leave plus public holidays (pro rata for part-time staff)

· 1 additional cultural or wellbeing leave day (pro rata for part-time staff)

· A pension scheme with 3% employer contribution

· Medicash scheme

· Travel-to-work scheme

· Flexible working approach

· Family forward policies

· Supportive and positive working environment

· Fantastic learning and development opportunities

Application

Please provide both a CV and cover letter outlining why you are applying for the role and how you meet the requirements of the person specification. The full job description and person specification can be found within the job vacancy pack.
 

Closing date for applications is Monday 17 August 2026

First round interviews will be held online on Thursday 3 September 2026. Second round interviews will be held in-person in Liverpool on Friday 11 September 2026

Thames Rivers Trust (TRT) is part of The Rivers Trust movement. We focus on the promotion and delivery of an ecosystem-based approach to improving the River Thames, working with partners including Thames Water, The Rivers Trust, the Zoological Society of London (ZSL) and a network of Catchment Partnerships across the Thames Basin, to deliver an integrated approach to managing the river basin for people, biodiversity and the environment.

We are recruiting a Programme Manager to lead day-to-day delivery of the Water Company Partnership: a developing arrangement between TRT, The Rivers Trust, Thames Water and ZSL that works alongside and helps coordinate support for the 27 Catchment Partnerships of the Thames Basin. You will oversee delivery across all five of the Partnership's workstreams and be accountable to the Partnership Board for progress, combining day-to-day programme management with support to the Board's strategic oversight.

In practical terms, this role exists to help integrate Catchment Partnership hosts and partnership members with Thames Water's delivery programme, and to upskill those partnerships so they are equipped to plan, fund and deliver more on the ground themselves, building the same kind of productive relationships with other funders and partners too, not just Thames Water. It is a genuine opportunity to shape how a major water company and its environmental partners work together, and to help turn that partnership into real, measurable improvements for rivers and the wider environment across the Thames Basin.

Your responsibilities will span five workstreams:

● Governance: catchment partnership maturity and tiering, network structure and governance models

● Monitoring and Evaluation: river health scorecards, monitoring standards and evidence for investment decisions and Thames Water's PR29 submission

● Capability and Capacity, including CaPS: TRT's own Catchment Partnerships Support Programme, learning and development, and running the Thames Catchment Forum

● Catchment and Nature-based Solutions: supporting delivery of wetland, river restoration and storm overflow projects

● Blended Finance: developing environmental market mechanisms and diversified funding for Catchment Partnerships

You will also service the Partnership Board, coordinate quarterly reviews with individual catchment hosts, and act as TRT's key liaison with Thames Water, The Rivers Trust, ZSL and Catchment Partnerships across the region.

We're looking for someone with experience delivering environmental, catchment or nature-recovery programmes, strong partnership working and facilitation skills, and the ability to coordinate complex, multi-organisation programmes through influence rather than line management. Knowledge of the water sector, WINEP or AMP planning, nature-based solutions or blended finance would be an advantage, as would a project or programme management qualification.

Please note that we are interested in receiving and considering applications from candidates who may not tick every box. You may be just who we are looking for.

The details

Salary: £40,000–£42,000 per annum, dependent on experience

Hours: Full-time, 37.5 hours per week

Contract: Initially funded for one year, with planned funding for a further two years

Location: Thames Basin, home-based, with regular travel across catchments and to partner offices in London

Reports to: Chief Executive, Thames Rivers Trust

How to apply

Please send your CV and a covering letter, explaining why you're interested in the role and how you meet the person specification. More details in the full job description is available.

Closing date: 10pm, Sunday 30th August 2026

Interviews: Tuesday 8th and Wednesday 9th September 2026

Location: Remote (Based in England, Scotland & Wales with some travel required).

Salary: £35,000 - £40,000 pro rata (£21,000 - £24,000 3 days or £28,000 - £32,000 4 days)

Hours of work: Full time OR part-time 3 or 4 days a week (21 or 28 hours)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Grant Manager role involves:

• Writing clear and compelling grant applications that communicate Kids Matter’s vision and impact
• Building and nurturing strong, professional relationships with grant funders through regular updates, meetings, and invitations to engage with our work.
• Working with the Head of Fundraising & Communications to forecast income and contribute to long term fundraising planning
• Working closely with programme, finance, and research and impact teams to gather accurate data, budgets, and stories

About you

Are you experienced in Grant Writing? Do you have strong relational skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Grant Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 24th August 2026. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Help transform access to healthcare for people experiencing homelessness in Islington 

Thank you for your interest in joining Groundswell. 

We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. 

As our new Homeless Health Peer Advocacy (HHPA) Caseworker in Islington, you'll play a key role in establishing an exciting new service that helps people experiencing homelessness get the healthcare they need while bringing local health, housing and homelessness services together around the people who need them most. 

Every day you'll build trusted relationships, remove barriers to healthcare and support people to take greater control of their health and wellbeing. Whether you're accompanying someone to a health appointment, helping them understand their treatment, supporting a safe hospital discharge or working alongside local partners to coordinate care, you'll see the difference your work makes. 

At Groundswell, we believe lasting change happens through relationships. We work alongside people rather than doing things for them, building confidence, creating opportunities and supporting people to become active participants in their own health. 

This is an opportunity to help shape a new service from the beginning, working as part of an ambitious partnership that's committed to reducing health inequalities and creating a more joined-up, compassionate system for people experiencing homelessness in Islington. 

If you're passionate about tackling health inequalities, enjoy building relationships, and want to be part of a values-led organisation where lived experience is at the heart of everything we do, we'd love to hear from you. 

About Groundswell 

For30yearswe'veworked alongside people with lived experience to develop practical solutions that improve health, reduceinequalitiesand create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should playa central rolein designing services and shaping the systems that affect them. 

Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives.AsIslington HHPA Caseworker,you'lljoin a supportive organisation that believes lasting change happens through relationships,partnershipandinvolving people withlived experienceat all levels. 

Our Vision 

Our vision is for a society which is fair, inclusive and equal. 

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. 

Our Mission 

Our mission is to bring people together to: 

• Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. 

• Stand in solidarity and champion their rights, to create positive change. 

Our Strategy 

We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production. 

Stronger Voices, Healthier Lives, Better Futures, Greater Together 

People with experience of homelessness must inform the solutions – because they understand the problems people face. 

At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally. 

Homelessness is a health emergency. 

We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. 

Everyone deserves a better, more hopeful life and future. 

Lived experience of homelessness can lead to barriers that impact people’s life chances. 

Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready. 

We can’t achieve our goals alone – we are more impactful when we pull together. 

We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. 

HowHomeless Health Peer Advocacy Works 

HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare. 

Many people face significant challenges navigating health services. Appointments can be difficult to book and attend, treatment can be confusing, andpreviousexperiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. 

"I need someone with me that I know that I can trust. I wouldn't do things like that on my own." 

HHPA Client 

HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. 

The service combines theexpertiseof skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practicalsupportand health promotion to help people: 

• register with healthcare services 

• prepare for and attend appointments 

• understand treatment and care plans 

• navigate hospital admission and discharge 

• access wider health and wellbeing services 

• make informed decisions about their health 

• become increasingly confident in managing their own health. 

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreachsettingsand other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare,identifyunmet healthneedsand help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoingadvocacyand reducing the need for crisis intervention. 

This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health,housingand homelessness services, helping more people access coordinated, person-centredcare. 

Delivering HHPA in Islington 

Groundswell has been commissioned by Islington Council to deliver a new borough-wide Homeless Health Peer Advocacy (HHPA) service. 

The service supports people who are sleeping rough or living in hostels, supported accommodation and temporary housing to access healthcare earlier, stay engaged with treatment and receive coordinated support across local services. 

Working alongside Single Homelessness Project (SHP), Thames Reach, the Islington Health Outreach Team (IHOT), Whittington Health NHS Trust, Camden and Islington NHS Foundation Trust, Islington GP Federation, Change Grow Live, Islington Council and local accommodation providers, the service delivers outreach, in-reach, health advocacy, healthcare accompaniment, hospital discharge support and health promotion for people experiencing homelessness across Islington. Alongside supporting individuals, the service also strengthens local partnerships, improves referral pathways and identifies opportunities to make the health and homelessness system work better for people experiencing homelessness. 

"Groundswell are the stitches that keep homeless and health professionals working together." 

Partner organisation 

As the Islington HHPA Caseworker, you'll play a key role in establishing this new service and helping it become a trusted part of Islington's health and homelessness system. You'll manage a varied caseload, working alongside people experiencing homelessness to improve access to healthcare, coordinate support and help them achieve the health outcomes that matter to them. Every day is different, but throughout your work you'll work alongside people, collaborate with local partners and help create a service that enables people to access healthcare with dignity, confidence and choice. 

Role Description 

Through outreach, health advocacy and partnership working, you'll support people experiencing homelessness to access healthcare, stay engaged with treatment and build the confidence to manage their own health. Alongside direct support, you'll help strengthen partnerships and improve local pathways into care. 

Key Responsibilities 

Outreach and Engagement: 

• Undertake outreach with SHP, Thames Reach and the Islington Health Outreach Team (IHOT).

• Deliver in-reach sessions within hostels, supported accommodation and temporary housing.

• Respond to referrals and identify people who would benefit from the service.

• Build trusting relationships through persistent, compassionate engagement.

• Complete holistic assessments and develop person-centred support plans. 

Health Advocacy and Casework: 

Manage a caseload of people experiencing homelessness with multiple and complex health needs, providing practical, person-centred support to improve access to healthcare and long-term health outcomes. 

You will support people to: 

• Register with GP practices and other primary healthcare services.

• Access physical health, mental health, dental, sexual health, optometry and substance use services.

• Arrange, prepare for and attend healthcare appointments.

• Understand their treatment, care plans and available support.

• Communicate effectively with healthcare professionals and advocate where barriers arise.

• Build the confidence and skills to manage their own healthcare independently over time.

• Promote preventative healthcare, including screening, vaccinations and long-term condition management where appropriate.

• Deliver informal health promotion and accessible health information in hostels and community settings.

• Encourage people to seek support earlier and become active participants in managing their own health and wellbeing.

You'll tailor your support to each individual, recognising the impact of homelessness, trauma and social exclusion on health and wellbeing. 

Hospital Admission and Discharge 

• Support people before, during and after hospital admission.

• Advocate with hospital teams.

• Contribute to discharge planning.

• Help prevent discharge to rough sleeping.

• Provide follow-up support to maintain engagement with healthcare. 

Partnership Working 

Develop strong working relationships across Islington's health, housing and homelessness system to ensure people experiencing homelessness receive coordinated, person-centred support. 

You will: 

• Attend multidisciplinary team (MDT) meetings, case conferences and other partnership forums.

• Coordinate care for people with multiple and complex needs.

• Develop and maintain effective referral pathways with partner organisations.

• Share information appropriately to support safe, coordinated care.

• Promote collaborative, person-centred working across the partnership. 

• Champion the value of peer-led health advocacy and lived experience.

• Identify opportunities to strengthen partnerships and improve access to healthcare across the borough. 

Safeguarding and Professional Practice 

• Respond appropriately to safeguarding concerns.

• Assess and manage risk.

• Maintain professional boundaries and confidentiality.

• Follow Groundswell's safeguarding, health and safety and lone working procedures.

• Participate in supervision, reflective practice and training.

Recording and Service Development 

• Maintain accurate records using Salesforce.

• Monitor outcomes and report on service activity.

• Contribute case studies and learning.

• Share insights to improve services and local partnership working.

• Support the development of the Islington HHPA service. 

General Responsibilities 

You will: 

• Work in line with Groundswell's values and policies.

• Promote equality, diversity, inclusion and belonging. 

• Deliver trauma-informed, strengths-based and person-centred practice.

• Work flexibly across community settings in Islington.

• Undertake any other duties appropriate to the role. 

What Success Looks Like 

In your first year you will have: 

• Built trusted relationships with people experiencing homelessness.

• Helped more people access and engage with healthcare.

• Worked effectively alongside Peer Advocates and local partners.

• Supported safer hospital admissions and discharges.

• Delivered high-quality, person-centred health advocacy.

• Helped establish Groundswell's HHPA service as a trusted part of Islington's health and homelessness system. 

Person Specification 

At Groundswell, we know that excellent Caseworkers come from many different backgrounds. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who are committed to improving people's lives. 

We'relooking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone. 

What We're Looking For 

A) Core Requirements: 

We're looking for someone who can demonstrate the following: 

1. Experience of supporting people facing homelessness, multiple disadvantage or other forms of social exclusion through advocacy, casework, health navigation or other person-centred support.
2. The ability to build trusting relationships with people who may have experienced trauma, exclusion or negative experiences of services.
3. Excellent communication and partnership working skills, with the ability to work collaboratively across health, housing and voluntary sector organisations.
4. Strong organisational skills, including the ability to manage a varied caseload, prioritise competing demands and maintain accurate records.
5. Sound judgement when managing risk, safeguarding concerns and complex situations.
6. A commitment to Groundswell's values, including lived experience leadership, equity, participation, compassion and collaboration.

B) Knowledge and Experience: 

The successful candidate is likely to have knowledge or experience of: 

Essential 

1. Health inequalities experienced by people facing homelessness and multiple disadvantage.
2. Trauma-informed, strengths-based and person-centred approaches.
3. Safeguarding, professional boundaries and confidentiality.
4. Working collaboratively with other organisations to support people with complex needs.
5. Microsoft Word and Outlook 

Desirable 

1. Health advocacy, care navigation or homelessness services.
2. Outreach or assertive engagement.
3. Hospital admission and discharge support.
4. NHS, housing or adult social care systems.
5. Coordinating volunteers or people with lived experience.
6. Salesforce or another case management system.

C) Personal Qualities: 

We'relooking for someone who is: 

1. Compassionate, respectful and non-judgemental.
2. Calm and resilient when working in complex or challenging situations.
3. Curious, reflective and committed to continuous learning.
4. Flexible and adaptable, recognising that no two days—and no two people—are the same.
5. Passionate about improving health outcomes and reducing health inequalities.

We'dParticularly Welcome ApplicationsfromPeople Who Have: 

• Lived experience of homelessness or another form of social exclusion. 

• Experience of working in partnership with local communities. 

• Experience of co-production or supporting people with lived experience to shape services. 

• A commitment to using lived experience to influence systems and improve outcomes. 

Our Commitment to Inclusive Recruitment: 

Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion. 

We recognise that no one candidate will meet every requirement. If you believe you have the skills,valuesand potential to succeed in this role,we'dencourage you to apply. 

Why Join Groundswell 

Meaningful Work 

"Without someone beside them, many of my clients simply wouldn't attend. It isn't just support—it's the difference between care happening or not happening at all." 

Groundswell Peer Advocate 

Working at Groundswell is about making a genuine difference.It's rewarding work where you'll see the impact of what you do, both in people's lives and in the way local services work together. 

A Supportive Team 

We're a values-led organisation where compassion, collaboration and lived experience shape everything we do. You'll be part of a friendly, supportive team that values reflection, learning and mutual support. Through regular supervision, reflective practice and close working with colleagues and partners, you'll have the support you need to do challenging work well. 

Learn and Grow 

We're committed to helping our people develop. You'll have opportunities to deepen your expertise in homelessness, health inequalities and trauma-informed practice, build your understanding of health, housing and social care systems, and contribute to the development of a new service. Whether you're looking to broaden your skills or progress your career, we'll support your learning every step of the way. 

Benefits 

We offer a range of benefits to support your wellbeing and work-life balance, including: 

• 28 days annual leave plus bank holidays. 

• 5% employer pension contribution. 

• Flexible and hybrid working, where service delivery allows. 

• A compressed hours working pattern is available. 

• Regular reflective practice and high-quality supervision. 

• Ongoing learning and development opportunities. 

• A supportive,inclusiveand values-led working environment. 

Be Part of Something Bigger 

Every relationship you build, every barrier you help remove and every person you support to access healthcare has the potential to change a life. 

By joining Groundswell, you'll be helping to build a fairer health system—one where everyone, regardless of their housing situation, can access the care they need with dignity, confidence and hope. 

If you're looking for a role where your compassion, skills and commitment can make a lasting difference, we'd love to hear from you. 

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process. 

1. Application 

To apply, please submit your CV along with a cover letter using. The cover letter should explain:

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

The deadline for applications is 10am on Friday 7th August. 

1. Interviews 

Interviews will be held online on Wednesday 12th August. 

If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

1. Pre-employment checks 

The job offer for the successful candidate will be subject to a reference and DBS check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

If you would like to discuss this role before applying then please contact us and we will get back to you as soon as we can.

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