1,025 Social support work jobs
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Salary scale: SO1 - £38,585 to £40,514 per annum
Full-time: 35 hours per week
Term: Permanent
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 29 September 2026
Interviews: Thursday 1 October 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
What you'll be doing
As a Crisis Support Worker, you will be a key part of helping people overcome some of the most difficult challenges in their lives. Working directly with adults experiencing a range of complex issues, you will provide practical support, advocacy and guidance, helping them move from crisis towards greater stability and independence.
Your responsibilities will include:
- Providing compassionate support, advice and advocacy to individuals experiencing crisis situations.
- Helping people navigate challenges such as homelessness, housing difficulties, debt, benefit issues and digital exclusion.
- Liaising with local authorities, housing providers and other statutory organisations through phone, email and direct advocacy.
- Connecting individuals with appropriate services both within Oasis and across the wider community.
- Building trusting relationships and helping people identify practical solutions to immediate and longer-term challenges.
- Responding calmly and professionally to difficult or sensitive situations, offering reassurance and support.
- Creating a safe, welcoming and respectful environment where everyone is treated with dignity.
- Living out and modelling the values of Oasis in every interaction.
- Working collaboratively with colleagues and supporting the wider team when needed.
To enhance the wellbeing of the residents of East Manchester, by offering holistic support and communicating a message of love, hope and faith.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our children’s home in South Reddish, provides therapeutic support for up to 2 children who present with self-harm behaviours, trauma and attachment difficulties. The caring home provides intensive support to children and young people with recognised attachment issues and complex needs.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in a caring home environment, nurturing, and supporting the young people we work with helping them to overcome the issues they are facing. You will work with the team and the Registered Manager to give the support that these Children and Young People deserve to help make life better for them.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
We are looking for a 3 Children’s Residential Social Care Worker positions who can complete the full range of tasks required.
Location South Reddish, Stockport
Hours 37.5 hours per week on a 7-day rota with 2 non-working days each week.
Salary £24,700 per year, hourly rate of £13.45 per hour. Real Living Wage
Sleep in rate - £107.60 per shift
Weekend working enhancement - 25% uplift on the hourly rate (£16.82ph) for weekend shifts.
The Together Trust was ranked in the Financial Times Best Employers list 2026
We also offer….
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years. Based on a working pattern of 5 days per week.
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, rewards for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
- Access to our Employee Assistance Programme for you and adults at your home
We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on!
About the position….
- As a Children’s Residential Social Care Worker, you will work as part of a residential childcare team providing support for the children and young people with their physical, emotional, and social needs with an emphasis on promoting their personal growth and independence.
- Working on your own initiative and as part of a team, you will be to preparing and assisting the children and young people to fulfil the aims of their person-centred plan.
- Assist with the assessments of need and formulation of plans. This involves working in partnership with other agencies and taking into account the wishes and feelings of the young people, their parents and other persons with parental responsibility, in line with legislation pertaining to the young people.
- You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the children and young people as individuals.
- We provide compassionate, nurturing care for children and young people with autism, physical and learning disabilities along with communication, sensory and social difficulties.
- There is an amount of admin of medication. Additional training is provided for all support requirements.
About you….
Do you have the skills we are looking for.
- Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
- Some previous experience of working in a children’s residential setting along with flexibility to respond to the needs of the home.
- Am ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
- You must have a good understanding of English and IT skills and be happy to complete all the paperwork and care plans to a good quality. Which includes daily recording on IT systems (Clearcare) and other records such as incident reports.
- An enthusiastic, reliable and outgoing person with a level of maturity, skills and interests which can be utilised to engage the young people.
Is this you? Are you ready to make a positive change?
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Events Coordinator (Inspiring the Future)
Reports to: Head of Partnership Delivery
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week
Purpose: This is a fantastic opportunity to take on the role of Partnership Events Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.
This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support.
Remuneration: £27k per annum
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
Reporting to the Head of Partnership Delivery and working closely with colleagues in the Partnerships Team, the Partnership Events Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.
The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools and reach many children and young people across the UK, both virtually and in-person.
This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.
The Partnership Events Coordinator will be an integral member of the Partnerships Team as well as working closely with the wider Inspiring the Future team. The role will help coordinate and deliver engaging activities across a diverse portfolio of partnerships such as Bank of America, Amazon, Tritax Big Box, Queen Elizabeth Scholarship Trust, Maritime UK, CIPD and the ERA Foundation.
This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement. We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities. Education and Employers is a friendly, diverse, and welcoming organisation and the successful candidate will be well supported.
Key Accountabilities:
The exact brief will be finalised with the successful candidate but the role will be expected to undertake the following key accountabilities:
Enquiries management and administrative support across the programme team
- Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
- Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
- Tracking and reporting back to Head of Partnership Delivery and Events Lead on delivery against agreed targets
- Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
- Supporting the collection of feedback and data after each event to measure impact
- Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
Delivery
- Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
- Supporting the engagement of employers and volunteers in special activities within funded projects.
- Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Contributing to the successful delivery of a funded project with the ERA Foundation, supporting the wider team to plan, coordinate and deliver activities including volunteer recruitment, development of resources, and outreach and engagement with schools and teachers.
- Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Supporting the development of educational resources that provide insight into the world of work and different sectors
- Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Skills/ Knowledge/ Expertise
Essential
- Minimum one year’s experience in a customer service, school engagement or school-based role
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Monday 12th October and interviews will take place in the week of the 19th October. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter setting out your interest in and suitability for the role and a CV. Please include your name and the role applied for in the subject line of your e-mail.
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
Peer Mentor
Homeless Drug and Alcohol Team
Portsmouth
Part Time (18.5 hours)
Fixed Term Contract until 31st March 2027
Salary Scale 20-21 (£25,947 – £26,305 per annum, pro rata)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You’ll Make
The Homeless Drug and Alcohol Team is a funded initiative built to break down barriers for individuals experiencing homelessness or living in temporary housing while managing drug and/or alcohol use. We fill critical gaps in standard provision, making treatment accessible to those who need it most.
This is an exciting opportunity for a Peer Mentor to make a direct impact. Working alongside case managers across community settings and accommodation services, you will deliver trauma- and psychologically informed interventions to clients who find mainstream support hard to reach. Your lived experience will be invaluable—demonstrating the true capacity for change, inspiring service users, and empowering them to move forward on their own journey.
We will provide comprehensive training in trauma-informed care and local service networks, giving you a unique chance to sharpen your skills in client-centered practice.
Working Pattern: Our team operates 7 days a week, including some evenings and Bank Holidays, ensuring flexible, consistent support for those we serve.
Who We're Looking For
We are seeking someone with lived experience of homelessness, substance use, or mental health challenges, alongside a background in this sector. You understand that recovery is a deeply personal journey, and you excel at tailoring support to meet each individual's unique path. Passionate and creative, you bring fresh ideas to service development and will collaborate closely with our team to help grow and elevate our support.
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
- Blue Light Card
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Please note that CV's alone will not be considered during shortlisting.
Application closing date: Thursday 24th September 2026
Interview date: Wednesday 30th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Job Title: Digital Content & Community Lead
Location: London, Salford or Belfast, based from an RFF office with hybrid working arrangements and extensive travel across the UK and Ireland
Salary: £30,000-£35,000 per annum, depending on experience
Hours: 36 hours per week
Reports to: Deputy CEO & Director of Development
Job Description:
You’ll lead RFF’s Instagram and TikTok presence, creating distinctive social-first content and building engaged digital communities around our work.
This is a hands-on role. You’ll spend time with young people, staff, partners and ambassadors across the UK and Ireland, spotting, capturing and creating content that brings the Foundation to life. While Instagram and TikTok will be at the heart of the role, you’ll also support RFF’s wider digital and communications activity as required — including creating and adapting content for platforms such as LinkedIn, X and YouTube, supporting email communications and press activity, and helping strengthen RFF’s media presence around key events and opportunities.
We’re open to emerging talent and care more about what you can create, your understanding of digital communities and your creative instincts than where you learned your skills.
KEY DUTIES:
Social Content & Community
- Take day-to-day ownership of RFF’s Instagram and TikTok channels, growing active and engaged communities around our work.
- Develop a forward content plan while responding creatively to trends, conversations and opportunities in real time.
- Listen to our audiences, engage actively with our communities and use insight and performance to continually improve our content.
Content Creation & Production
- Proactively identify content opportunities across RFF’s work, partnerships and events, and plan, film, photograph, interview and edit high-quality social-first content across a range of formats.
- Create content specifically for digital platforms, particularly short-form video for Instagram Reels and TikTok, and maximise content captured by adapting it effectively across formats and channels.
- Use and advise on appropriate production equipment, software and tools, while maintaining an organised digital content and asset library for the Foundation.
Young People & Youth-led Content
- Build positive and appropriate relationships with young people, creating content with them rather than simply about them and representing their personalities, perspectives, interests and achievements authentically.
- Create opportunities for young people to contribute as creators, presenters, interviewers and storytellers and, over time, help identify and develop aspiring young content creators from across RFF.
- Ensure all content involving young people is created, captured, stored and used in line with RFF’s safeguarding, consent and data-protection requirements.
Partnerships, Ambassadors & Collaboration
- Work creatively with RFF’s corporate and industry partners, ambassadors and wider network to develop co-created content, campaigns and opportunities that benefit both RFF and its collaborators.
- Build strong relationships with partner communications and social teams, identifying opportunities for collaborative content, cross-platform amplification and reaching new communities and audiences.
- Work confidently across different environments - from community youth sessions to major corporate, media, sporting and cultural events - adapting your approach to different people, audiences and opportunities.
Wider Digital Content
- Support the creation and adaptation of content across RFF’s wider digital ecosystem, including YouTube, LinkedIn, X and the Foundation’s website, while keeping Instagram and TikTok as the primary focus.
- Work collaboratively with colleagues to support wider communications activity, including email communications, press and media activity, campaigns, launches and events, and make effective use of strong content across channels.
- Bring ideas about new platforms, formats, technologies and approaches that could strengthen RFF’s digital presence and help our content reach and engage different audiences.
Insight & Performance
- Monitor channel and content performance, using analytics to understand engagement, community growth, reach, audience behaviour and what content is creating meaningful interaction.
- Test new approaches and formats, learn from performance and audience response, and use those insights to continually develop RFF’s social content and community approach.
- Keep up to date with developments across social media, digital content, creator culture and platform changes, sharing clear insights and emerging opportunities with the Director of Development and wider team.
To apply, please send:
• Your CV;
• A short introduction telling us why the role and the Rio Ferdinand Foundation interest you; and
• Your portfolio or links to examples of your work. This can include professional, freelance or personal
projects and social accounts.
We’d also like you to briefly tell us:
• About a digital community you’ve helped to build or engage, and the role you played;
• What excites you about the opportunity to develop RFF’s Instagram and TikTok communities; and
• Any other creative, digital or platform skills you could bring to the role.
Creating opportunities for young people
The client requests no contact from agencies or media sales.
Night Worker
North London
£34,731 - £37,706 pro rata
Do you want to make a difference while benefiting from a schedule that offers unique flexibility?
As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.
Key Responsibilities:
- Engage with residents, offering support and a listening ear.
- Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
- Complete administrative tasks, incident reports and handover notes.
- Work independently, following established procedures.
- You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.
As this is a part-time role - a typical rota pattern would be 2 x night shifts per week.
About you
These roles will suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:
- An understanding of the issues that affect people experiencing mental illness and dual diagnosis.
- Some experience of dealing directly with the public, clients or customers in a busy service environment.
- Ability to lone work and to stay alert, calm, and use own initiative in emergencies.
- Familiarity with administrative procedures and record-keeping.
Closing date: 10 am on 25th September 2026
Interview and assessments on: w/c 5th October 2026
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
This role is not eligible for visa sponsorship. Applicants must have right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Area Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Area Manager
Location: Royal Borough of Kensington and Chelsea (RBKC) managing a range of services dispersed throughout the area, in which travel will be required. Unfortunately some sites including the base office does not have step free access
Salary: £45,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, which also includes forming part of the managers out of hours on call rota.
This role requires a minimum of 4 days in the office per week.
About the Role
We are seeking an Area Manager to lead our Complex needs service which is based across Royal Borough of Kensington and Chelsea. You will be responsible for managing Service Managers across the area. The service is dispersed into several accommodations with around 153 residents in total. The residents in our services are those who have experienced homelessness and have face challenges such as mental health, substance use or have an offending background.
In this role, you will lead the team with overall leadership to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the services run smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
Key Responsibilities Include:
- Monitor and analyse service performance data and key performance indicators
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents
- Lead the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the different types of complex needs and different support needs of our residents. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
- Demonstratable experience in leading a service/team in a similar capacity.
- Previous experience in supported housing, homelessness, complex needs, mental health, social care, or substance use services
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
One full time role (35 hours per week) and one role for 21 hours per week (part time) or 2 roles, each at 28 hours per week (part time).
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
Job description and purpose of the role
The successful candidates will provide advice, information and guidance to clients as part of Toynbee Hall’s Generalist Advice Team. Postholders will have a background in providing generalist advice on a wide range of social welfare law issues e.g. welfare benefits, housing, employment, debt, consumer and family law. Advice will be delivered through a range of channels, including face to face, telephone, email, home visits and at outreach locations.
The post holders will provide a high-quality, person-centred advice service, focusing particularly on people who may face barriers to accessing mainstream support. Working collaboratively with statutory, voluntary and specialist agencies, the role will help strengthen clients’ financial resilience, housing stability, employment rights and overall wellbeing through coordinated support.
Key duties and Responsibilities
- Provide holistic advice, information and casework service to the general public on their rights and entitlements in a range of areas including welfare benefits, housing, employment, debt, consumer and family matters.
- Maintain an up-to-date knowledge of legislation, regulations, policies and practices relevant to the post including changes to the benefits system, housing legislation and employment legislation.
- Use case management systems and Microsoft Office applications, for statistical recording, record keeping and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Refer clients on to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service.
- Provide advice at a range of locations and through various channels. This includes at Toynbee Hall, on home visits and at outreach locations; in person, by telephone and email.
- Meet targets as set by line manager, in line with our contractual and grant obligations.
- Form effective working relationships with outreach agencies and other relevant stakeholders to ensure we reach our target group across all our services,
- Support Toynbee Hall‘s social policy work by providing case studies and feedback on issues affecting service users.
- Work at all times within Toynbee Hall policies and procedures, including our safeguarding and Equal Opportunities policy and work in an anti-discriminatory/ non-judgemental manner.
- Ensure all work conforms to the relevant Quality Mark Standard and other organisational standards including our vulnerable client’s and safeguarding policy.
Person Specification
1. Experience of Advice work
You will have at least 2 years experience of providing an advice and casework service in social welfare law, working to AQS standards or equivalent. You will be comfortable carrying a varied caseload, using a case management system and working in a performance driven environment to meet set targets.
2. Knowledge of Social Welfare law
You will have an in-depth knowledge of welfare benefits and in addition, generalist level knowledge of at least 2 of the following areas: housing, employment, debt, consumer; family law.
3. Communication Skills
You have the ability to explain complex information clearly and succinctly using your excellent written and oral communication skills. You will be able to produce clear and detailed case records and draft letters in plain English. You will have strong interpersonal skills with the ability to respond sensitively to a diverse client group.
All roles rerqure fluency in spoken and written English. Fluency in spoken and written Spanish is an advantage. At least one of the advertised roles will be offered to a candidate who satisfies the Spanish speaking requirement.
4. Planning and organising:
You plan, prioritise and organise your workload to meet deadlines, and other competing demands. You can maintain high quality standards whilst working under pressure.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Please download the full Job Description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Field Supervisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Field Supervisor
Location: Based within Brighton and Hove. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. As the role involves regular travel between participants, community locations, and other sites, applicants who are able to drive are preferred. Please be kindly aware there is no step free access at our central office or at some of our other sites.
Salary: £25,700
Shift Pattern: 6 Month Fixed Term contract, with potential to extend. 37.5 hours per week, Monday to Friday 09:00 - 17:00, with flexibility to work around these hours as per service and participant requirements, including working on bank holidays and outside these hours as per service requirements.
About the role
We are seeking a Field Supervisor to support the Service Manager and Deputy Service Managers in leading our ECCS (Equinox Community Care Support) which is based in Brighton and Hove with some home working and central office days in Islington. The service supports people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system. We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. The team provide person centred care and support to our participants within the community, homes, and residential properties. The team support our participants to achieve greater independence, providing effective outreach support to vulnerable adults to assist with tenancy sustainment, independent living, and promoting self reliance.
You will provide leadership to your team so they feel empowered to be productive and perform well within their roles. You will work alongside the Service Manager to deliver the highest standards of service quality, performance, and improvements across your service(s). You will be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development.
Key responsibilities include:
- Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
- Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
- Ensure Risk Management ownership, ensuring processes and policies are followed
- Manage contract and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Previous professional or lived experience supporting people who Mental Health, Substance Misuse, Learning Disability and Forensic Clients.
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
- Ability to promote the service externally to enhance reputation across London and with partner organisations
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.
This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.
As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.
Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent
Key responsibilities:
To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
- To provide a range of motivational and structured psychosocial interventions
- To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
- To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
- To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
- To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
- To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
- To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
- To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
- To support patients to engage with local peer support workers and volunteering services
- To support and supervise any peer support workers linked to PCN
- To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
- To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
- To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
- To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
- You may be required to cover duties not listed within this job description.
About the organisation
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
Essential:
- A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
- Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
- Good communication and written skills, with a commitment to accurate and confidential record keeping.
- Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
- Ability to break down stigma and barriers associated with working with the client group.
- Understanding of the issues and needs of the client group.
- Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
- Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
- Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
- Ability to manage challenging behaviour, anger and verbal aggression from patients.
- Proficient in Microsoft Word, Outlook and Excel.
- Ability to enter data onto a database as required by the service.
- Demonstrates Catalyst’s values of kindness, commitment and integrity.
- Ability to maintain equal opportunity standards at all times.
- Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
- Ability to maintain respect for the client group, peers and partners.
- Adaptable to change.
- Dynamic and self-motivated.
- Proactive, motivated and energetic.
- Ability to work calmly in a challenging environment.
- Capacity to innovate and work flexibly on own initiative as well as part of a team.
- Commitment to developing skills and knowledge through ongoing learning and development.
- Ability to work flexibly across operational hours.
- Ability to work to the policies, procedures and standards of the charity.
Desirable
- If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
Why The Green House?
The Green House is the only service providing creative therapies across BNSSG and BANES supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:
- Evidence-based, guided by research and best practices.
- Led by the voices of young people and their families.
- Centred on, choice and connection.
- Focused on the transformational power of the creative arts.
You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.
Purpose of the role
The Family Support Manager sits within the Therapeutic Services Division at The Green House The role is responsible for managing the Family Support Team who offer Initial Meetings to young people/families/professionals, one-to-one Family Support sessions, multi-agency casework, psychoeducational parent groups and, as well as the Pathway Administrators of the therapeutic services. The post holder will work as part of the Management Team, contributing to service development across the organisation in line with The Green House’s strategy. The Family Support Manager will hold Safeguarding Advisor responsibilities within the organisation. The normal place of work is The Green House, Bristol however it may be necessary from time to time to attend meetings and events elsewhere.
Duties and responsibilities
Service Management
- Recruit, support and line manage the Family Support Practitioners and Pathway Administrators.
- Act as a Safeguarding Advisor. As the Safeguarding Advisor, you will attend appropriate Safeguarding training relevant to the level of work and role and ensure that you attend annual refresher training.
- To act as a member of the Management Team for the organisation to ensure that services are offered at a consistently high standard and the team is effectively managed.
- Develop and maintain successful professional partnerships with stakeholders including families, referrers, partners and statutory, private and other voluntary agencies to raise awareness of The Green House and our services.
- Develop and maintain local relationships to support fundraising activity for The Green House’s service delivery.
- To manage the relationships in place between The Green House and the External Clinical Supervisors supporting the Family Support Team and Pathway Administrators. Arrange annual meetings with supervisors and manage the annual report process.
- To continually review and monitor access to our service provision, identifying ways where this can be developed and innovated whilst keeping true to the fundamental principles, values and mission of the service.
- To contribute to all additional pieces of work as outlined by the CEO of the organisation.
- Demonstrate The Green House’s values and model leadership qualities.
- Ensure whole team participation to collect and monitor data in support of service delivery and outcomes evaluation activities for the Family Support Team.
- Work alongside the Research Manager to produce quarterly and annual reporting on the frontline services.
- Ensure compliance with GDPR/Data Protection guidelines and The Green House policies relating to data protection, data security and record keeping.
- To work alongside the Senior Information Risk Owner (SIRO) and Data Protection Officer (DPO) acting as the Caldicott Guardian.
- Work with the CEO, Research Manager and Children and Young People (CYP) Therapeutic Manager to develop new funding bids relating to evidence-based interventions and service innovation.
Therapeutic services responsibilities
- To lead weekly Family Support and Pathway Admin team meetings. Facilitate team discussions around aspects of the Family Support casework with children, young people, families, and other agencies, safeguarding and risk management, reflective practice and provide peer support opportunities.
- To qualify Requests for Support (referrals) with the CYP Therapeutic Manager.
- Participate in weekly triage meetings in partnership with the CYP Therapeutic Manager.
- To manage the day-to-day practice of the Family Support Service, within this sits management and oversight of the Parent Group, one-to-one work and Initial Meetings.
- To ensure that data, monitoring, outcomes and evaluation gathered as part of the Family Support service are input appropriately into the organisation’s case management system to assist with annual monitoring and reporting processes. To review these processes in partnership with the Research Manager.
- To lead on development and review of services, processes and documentation associated with the Family Support service.
- To monitor and manage the Therapeutic Services waiting lists, service delivery and KPIs in partnership with the Management team on a monthly basis.
- Management of Pre-Trial notes requests, in relation to statutory investigations and our pre-trial work prior to court proceedings.
- To attend all relevant external meetings with other agencies and professionals as required.
- To respond appropriately and in a timely manner to external queries regarding the Family Support service, providing relevant information where required. To develop new relationships and partnerships with appropriate agencies and professionals to assist with the growth and reputation of the service.
- Manage Subject Access Requests made by children, young people and families in partnership with the Data Protection Officer.
General Responsibilities
- Always adhere to all Charity policies and procedures.
- Ensure that all work is carried out in accordance with Health and Safety, Data Protection, Safeguarding and other relevant legislation. To contribute to the ongoing development of the organisation by actively participating in consultation and other initiatives as required.
- To work autonomously and manage own workload effectively, to ensure targets are met. To assist with basic house-keeping requirements as required.
- To work within the values of The Green House.
- Participate in all required meetings to support the Charity to achieve it aims and objectives.
This job description is intended to provide an outline of the key responsibilities and duties of the role. It is not an exhaustive list and the postholder may be required by the Charity to undertake other duties that are commensurate with the level of the role. This job description may be reviewed and updated periodically, in consultation with the postholder, to reflect the evolving requirements of the role and Charity.
Benefits
- Annual Leave: 25 days holiday (pro rata if part time) plus bank holidays including whole service Christmas closure which is not deducted from allowance (at the discretion of the Board).
- Other Leave Allowances: Sickness, maternity, and partner (paternity) leave allowances have been implemented to support our staff to live a happy work-life balance. Wellbeing Plans are also available to support staff with physical and mental health needs.
- Flexible Employer: Staff can request flexible working arrangements to accommodate changing circumstances. All flexible working requests are carefully considered and assessed alongside the needs of the charity.
- Whole organisation Professional Development Fund and Policy: Every financial year, a Continuous Professional Development budget is agreed on which is available at request to support continued professional development. TGH also offers some paid study leave for this.
How to Apply
Please email your CV and supporting documents to us. The closing date for applications is Wednesday 30th September (23:59). Interviews are expected to take place on Tuesday 6th October.
We understand that candidates may value different formats to communicate their skils and experience, therefore we accept the following formats:
- 2 page cover letter
- 5 minute long video (either sent as a mp4 attachement alongside your CV or a link to an undlisted YouTube video).
Within your cover letter or video, please answer the following question:
Managing a frontline team supporting families affected by sexual abuse can be complex and emotionally demanding. As Therapeutic Manager – Family Support how would you lead, support and empower your team to navigate these challenges, while ensuring high-quality, trauma-informed support for families? In your response, please consider how you would embed our values of Hope, Connection, Creativity, Genuine and Action into your leadership approach, particularly during challenging or uncertain times.
There is an optional Equal Opportunities Form included for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. The form will not be seen by those involved in the recruitment process. Although not mandatory, this monitoring allows us to align recruitment with our overall HR Strategy, and continuously improve on how we attract, recruit, and retain a diverse range of candidates.
We pride ourselves on being a relational organisation. If you would like to speak to someone from The Green House at any point during your application, then please email us to arrange a phone call with a member of our team.
The Green House is a specialist support service for children, young people and families who have experienced sexual abuse.
The client requests no contact from agencies or media sales.
About the Role
This Project Officer role is part of Bright Futures, our mentoring and employability support programme for young Gypsy and Traveller people aged 15-25. You will keep the programme organised, connected and running smoothly - managing records and systems, building partnerships, and coordinating workshops and activities so that young people can find their way in and get the most out of the support on offer.
Many of the young people we work with have faced exclusion or discrimination within mainstream education, employment and other services, and are often not in education, employment or training (NEET). The processes, systems and communications you manage all need to be accessible and responsive to young people who may be wary of formal support.
You will coordinate outreach and community engagement to bring young people into the programme, build and maintain relationships with colleges, training providers, employers and community organisations, and manage day-to-day communications with young people, families and partners. You will set up and coordinate a Youth Advisory Group, giving young people a structured way to help shape the programme. You may also be asked to cover for mentee support when a mentor is unavailable or at capacity.
This role is funded by The National Lottery Community Fund.
About You
This role is for someone who enjoys keeping things organised and connected, and who wants that work to make a real, practical difference in young people's lives – someone committed to supporting young people from marginalised and underserved communities to fairly access relevant opportunities.
You will be highly organised, with strong admin skills and confidence using digital tools and databases. You will also be a confident communicator, equally comfortable writing a promotional post, following up with a training provider, or having a conversation with a young person or their family.
The role is ideal for someone with experience of outreach, building partnerships or community engagement, who can build trusting relationships with a wide range of people – from young people and families to colleges, employers and community organisations. You should be open to providing support to young people when needed.
We don't expect you to already have all the answers what matters most is your admin and organisational ability, your commitment to the communities we work with, and your confidence building relationships across a wide range of people and settings. We will support your development through supervision, training and a small, collaborative team environment.
We know not everyone will meet every requirement in the job description below, but if you feel you have what it takes, please apply and tell us how your experience and skills make you suitable.
If you are not sure what the work looks like or you want to ask questions before applying, we are happy to chat with you about the role. Please contact Mini Ravi (Programme Lead) by calling on our office phone.
About LGT and Bright Futures
London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in flats and houses, and those experiencing homelessness.
Bright Futures supports Gypsy and Traveller young men and women aged 15–25 through mentoring, skills development, employability and wellbeing support. The programme helps young people build confidence, develop practical skills and identify realistic pathways into training and employment, working at their own pace and around their needs and interests. The programme is shaped by a deep understanding of the Gypsy and Traveller culture, and designed to empower young people to engage with wider society with pride, motivation and confidence.
Our services also include accommodation advice and advocacy, family support, community development, research, policy work and campaigns, and we support hundreds of individuals and families each year.
We are a small, committed and supportive team who seek to live our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.
We are committed to equal opportunities and workforce diversity. We strongly encourage applications from Gypsy and Traveller communities.
To Apply
Review the responsibilities and person specification in the job description enclosed.
Using the ‘Apply Now’ button, please submit your CV
Instead of a cover letter, please submit answers to the following 3 questions in the space provided when you apply.
1. Briefly tell us about your experience of providing admin and coordination work. What exactly did you do and what tools or systems did you use?
2. What is one of the barriers that young people from vulnerable or marginalised backgrounds face around education, training and work? Why?
3. Why are you interested in this role and working with London Gypsies & Travellers?
250-300 word answers for each question is enough, but you are welcome to write more.
There is no right answer and we are not interested in perfect responses. We want to know about you and the knowledge, skills, and experience your will bring to the role.
Closing date: Wednesday 30th September 2026
Interviews: Tuesday 20th October (in person), Tuesday 27th October (potential stage 2, online)
Please check you are available on these dates before applying, in case you are shortlisted for interviews.
Please note: An enhanced DBS check is required for the role. Applicants must have the right to work in the UK.
Please submit a CV and responses to the 3 questions mentioned above.
We are not asking for cover letters.
Applications without a CV and all 3 answers will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warwickshire Base
Warwickshire Base aims:
- To protect children and young people from exploitation
- To empower children and young people who are abused through exploitation, or vulnerable to such abuse, to develop strategies that will enable them to reduce harm, and to achieve their potential.
- To reduce the risk of vulnerable children and young people being abused through exploitation, through awareness raising activities with children, young people, parents and professionals working with children and young people.
- To work directly with children and young people who are abused through child exploitation.
- To support the work with parents/carers whose child/ young person is abused through exploitation or vulnerable to abuse.
You will be required:
- Deliver best practice in CSE/CCE and keeping children safe.
- Provide person-centred 1:1 or group work support to children and young people who are victims of exploitation.
- Demonstrate a working knowledge of Barnardo's '4 A's model' and trauma-informed responses to abuse.
- Provide guidance to professionals to help and support children and families navigate the complex systems of social care and criminal justice.
- Work as part of a co-located specialist team, where appropriate supporting Police operations and maintaining robust information sharing pathways to inform multi-agency responses.
- Attend multi-agency operational meetings -working with local authorities and other statutory partners and contribute towards robust processes and plans to safeguard children.
- Work as part of the team to enable the voices of children who have experienced CSE/CCE to be heard throughout the sector to encourage and inform best practice.
- Enable the voices of parents and carers who are affected by exploitation to be heard to inform support services.
- Providing advocacy, support and strategies to help manage the impact of exploitation on the family unit and to better able support young people.
- Signpost and assist children and young people to access services that may best meet their needs.
- Work in partnership with local authority and other statutory and voluntary partners to support children and young people.
- Ensure cases are reviewed within the 12-week time frame from start of intervention to monitor progress and achievement.
- Attend Clinical Supervision to support service delivery and personal and professional development.
- Contribute towards the effective monitoring and evaluation of the service.
- You may also be required to support with the supervision of staff members.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based.
Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Dementia Carers Support and Development Coordinator
Salary: £33,803.52. per annum (inc. Inner London Weighting)
Full time (35 hours per week)
The role:
This role involves one to one support for unpaid Carers of people with dementia, providing information, guidance, and advocacy, developing, and delivering dementia training for Carers and facilitating peer support groups. This role also includes coordinating and delivering a monthly Dementia Cafe for people with dementia and their Carers, including supervision of the Cafe volunteers and sessional workers, as well as supervising a Carers Support and Development Worker.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
Closing date for applications: Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.

