Social welfare jobs

We are recruiting for a IDVA to join our team in Merton; the scope on this job involves….

Job Title: Independent Domesitc Violence Advocate

Location: Hybrid with a requirement to work regularly from a range of locations within Merton and occasionally from Refuge’s Head Office 
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

Refuge is recruiting an Independent Domestic Abuse Advocate (IDVA) to join our Enhanced Support Outreach Team, focusing on supporting clients living in Merton.

The IDVA will provide high quality, trauma-informed independent advocacy and support to survivors of domestic abuse who y face multiple disadvantages in accessing support service across Merton. Funded by MOPAC (the Mayor’s Office for Policing and Crime), this post focuses on improving access to justice, safety and holistic support to individuals affected by domestic abuse, including those navigating the criminal justice system. 

Working as part of a community-based service, the IDVA will deliver support through outreach, co-locations and partnership working across a range of settings in Merton to ensure survivors can access support in ways and locations that are safe, accessible, and responsive to their individual needs.

We are looking for someone who is passionate, committed and cares about the work Refuge undertakes. Candidates will be expected to demonstrate an in-depth knowledge of domestic abuse and the impact this has on survivors and their children. They will be able to work under pressure to effectively manage risk and provide needs-led support to clients with a variety of support needs. 

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  This is an opportunity to join a brand-new service and improve the local multi agency partnership to recognise, reject and respond to all forms of gender-based abuse. 

Closing date: 9.00am on 14 August 2026

Interview date: 20 August 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Management Accountant

Location:  St Vincent's Bradford, BD3 0DZ

Salary:  Up to £50,000 per annum DOE

Vacancy Type: Full Time, 12-month fixed term

Closing Date: 16th August 2026

Interviews: 19th and 20th August 2026

We are looking for an experienced and qualified Management Accountant to join our Finance team on a 12-month fixed term contract to cover maternity leave. This is an exciting opportunity for a proactive finance professional who enjoys working with complex financial information, building strong relationships with stakeholders and providing insightful financial support that helps drive organisational success.

Reporting to the Head of Finance, you will be responsible for producing accurate and timely monthly management accounts across the Society's nationally managed activities. These include National Office operations, our network of charity shops and furniture stores, advice and support centres, supported accommodation services and our Trading Subsidiary.

Working closely with budget holders, managers and colleagues across the Society, you'll provide expert financial advice, support budgeting and forecasting, monitor financial performance and help ensure strong financial governance across the organisation.

This is a varied and rewarding role that combines technical accounting expertise with business partnering, continuous improvement and the opportunity to contribute to the Society's mission of supporting people experiencing poverty and hardship.

Key Responsibilities

• Prepare accurate monthly management accounts for all nationally managed projects within agreed timescales.
• Lead the preparation and presentation of the Trading Subsidiary management accounts.
• Produce monthly financial reports, variance analysis and management information for a range of stakeholders.
• Work closely with managers and budget holders to develop, monitor and review budgets, identifying corrective actions where required.
• Support the preparation of annual statutory accounts, consolidated accounts and audit working papers, acting as the primary contact for external auditors.
• Perform monthly balance sheet reconciliations and ensure discrepancies are investigated and resolved promptly.
• Complete quarterly inter-Society reconciliations to support accurate financial consolidation.
• Process and reconcile recharges between projects.
• Produce financial trend analysis and performance reporting to support informed decision-making.
• Review Finance Operations activities relating to income processing, accounts payable, banking and membership, ensuring agreed KPIs are achieved.
• Monitor financial transactions across shops and projects, identifying and escalating any potential irregularities.
• Provide timely financial advice and excellent customer service to managers and colleagues across the Society.
• Support the development and implementation of robust financial systems, controls and processes.
• Maintain accurate financial records, including fixed asset registers, lease information and project records.
• Ensure compliance with Society financial policies and procedures across all projects.
• Deputise for the Head of Finance when required.
• Build and maintain positive working relationships with colleagues, project teams and stakeholders across the Society.

About You

Essential criteria:

• Fully qualified accountant (ACCA, ACA or CIMA).
• At least three years' experience in a management accounting role.
• Experience producing accurate management accounts within a complex organisational structure.
• Advanced Microsoft Excel skills, including functions such as SUMIFS, VLOOKUP/XLOOKUP and Pivot Tables.
• Excellent analytical skills with the ability to interpret financial information and identify trends.
• Exceptional attention to detail and a commitment to maintaining high levels of accuracy.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills, with the ability to explain financial information clearly to both finance and non-finance colleagues.
• A proactive approach with the ability to work independently, solve problems and continuously improve processes.
• Commitment to supporting the aims, values and mission of the St Vincent de Paul Society.

Desirable criteria:

• Experience working within the charity, voluntary or retail sectors.
• Experience working with auditors, business advisers and Boards or Committees.
• An active interest in the charitable and voluntary sector.

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

To Apply

If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application.

Harris Hill is delighted to be partnering with a well-established hospice in Harrow to recruit an Individual Giving Manager.

Location: Harrow, North West London (office-based with flexible working options)
Salary: £43,000
Hours: Full-time (37.5 hours per week)

This is an exciting opportunity to lead and grow a portfolio spanning individual giving, in-memory fundraising, lottery and legacy giving. Managing a small team, the successful candidate will develop supporter journeys, deliver multi-channel fundraising campaigns, and use data and insight to drive sustainable income growth.

They are looking for an experienced individual giving professional with a strong track record of delivering fundraising growth, developing supporter relationships, and leading successful direct marketing campaigns. Previous team management experience and excellent stakeholder engagement skills are essential.

This role is ideal for someone who enjoys combining strategic thinking with hands-on delivery and is passionate about building meaningful supporter relationships that make a lasting impact.

Key requirements:

• Significant experience in individual giving fundraising.
• Proven success in supporter acquisition, retention and income growth.
• Experience managing and developing a team.
• Strong understanding of direct marketing and supporter stewardship.

Applications are being reviewed on a rolling basis, so early applications are encouraged.

If this sounds like you, then please do get in touch ASAP! Please contact Hannah at Harris Hill on

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a Appeal Manager for a well known national charity, you will coordinate fundraising activity in the local area, ensuring that supporters and other key stakeholders (members, local authorities, partners etc.) receive the support necessary to maximise impact.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you. 

We’re looking for a Service Manager to join our team on a 8-month maternity cover contract. 

The role

The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery. 

You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used. 

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Please note, that the start date for this role is 12th October 2026. 

The Talent Set are delighted to partner with a brilliant charity in their search for a newly created Senior Philanthropy Manager role.

Already generating 7-figures annually from HNWIs and trusts and foundations, the team has built a strong foundation and is now ready for the next phase of its growth. Taking a relationship-first approach, they are focused on building meaningful, long-term partnerships that deliver lasting impact and transformational support.

As Senior Philanthropy Manager, you will lead a blended portfolio of HNWIs and trusts and foundations, stewarding some of the charity's most significant relationships while developing new six and seven-figure opportunities. Working closely with the Head of Philanthropy, you'll have the chance to influence strategy, develop innovative funding propositions and help drive the continued growth of the programme.

This role would suit an ambitious and entrepreneurial fundraiser who is excited by the prospect of genuine ownership, enjoys leading from the front and is motivated by the opportunity to make a significant contribution to both the organisation's mission and the future success of its philanthropy programme.

Key Responsibilities

• Work closely with the Head of Philanthropy to develop and deliver a 3-year philanthropy strategy focused on continued income growth
• Manage and grow a portfolio of major donors, trusts and foundations building lasting relationships that deliver sustainable support
• Design thoughtful and engaging stewardship plans that inspire donors and strengthen long-term engagement
• Collaborate with colleagues across the organisation to create compelling proposals, impact reports and bespoke donor communications
• Undertake strategic prospect research to build a strong pipeline of opportunities and confidently lead cultivation and solicitation activity
• Spearhead the development of an exciting new philanthropic proposition with the potential to unlock increased unrestricted and flexible funding

Person Specification

• Experience in a philanthropy role with a relationship-first approach to major donors and/or trusts/foundations at the 6-figure+ level
• Demonstrable experience of successfully managing the full donor cycle, from prospect research and pipeline development, to cultivation, solicitation and long-term stewardship
• A natural relationship-builder, with excellent verbal communication skills, with the ability to engage and influence stakeholders at all levels
• Creativity, curiosity and commercial awareness, with a genuine passion for delivering outstanding donor experiences
• A self-starter who enjoys taking ownership, spotting opportunities and helping to shape the future of a growing programme

What’s on Offer

Salary: c. £55,000

Hybrid, London – 2 days a week

Full-time, permanent (open to a 0.8 working pattern or compressed hours)

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Purpose

Supports delivery of our email and CRM marketing strategy, bringing the story of Trussell and our community of food banks to life through insight-led communications.  Working alongside the Email & CRM Marketing Manager and collaborate with insight, fundraising, mobilising and wider programme teams to build and deliver highly engaging communications and journeys.

Key Responsibilities

Email design and delivery

· Support the Email Marketing and CRM Manager in designing and delivering insight‑led, data‑driven email campaigns and supporter journeys that strengthen engagement and drive activity that delivers programme goals.

Journey and automation delivery

· Work with teams across the organisation to build and deliver email journeys and automated workflows for a range of audiences, supporting effective CRM campaign delivery and driving stronger audience engagement.

Analysis and reporting

· Support the analysis and reporting of email performance, working with Insight, Supporter Data teams and audience owners to identify trends, evaluate effectiveness, and implement improvements.

Segmentation and data management

· Aid with the creation and management of audience segments and data models to support our audience strategy and ensure relevant and timely communications.

Testing and optimisation

· Collaborate with teams to design and deliver testing and optimisation tactics to drive email and journey performance, embedding a culture of testing and learning to drive continuous improvement.

Copywriting and content

· Create highly engaging copy and content for email and CRM marketing activity and acting as internal consultant to teams developing email content, ensuring alignment to our brand and in line with email best practice and continual skilling up of content providers.

Person Specification

Core Knowledge

• Experience of delivering audience-focused and accessible email and CRM communications

• Understanding of CRM systems and marketing automation platforms.  Some knowledge of Salesforce and Marketing Cloud would be an advantage

• Understanding of the laws and regulations around email marketing, including the Data Protection Act and UK GDPR

Essential Skills

• Detail oriented and highly organised

• Excellent prioritisation and time management, capable of managing multiple campaigns simultaneously

• Knowledge of email marketing metrics and experience analysing metrics and reporting

• Excellent written and verbal communication skills, particularly email copy best practice

• Stakeholder management and influencing skills

Key Experience

· Passionate about delivering excellent supporter experiences

· Highly collaborative and able to operate in a multi-stakeholder environment

· Demonstrates a commitment to the values of Trussell

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds

· Ability to think tactically, identify opportunities for improvement and act on them

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
 

We are now seeking an Interim Adult Counselling Clinical Lead to join our Adult Counselling Team at this pivotal time. This opportunity is available as either a fixed-term appointment or a secondment opportunity within the Alliance (9 months).

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
 

You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
 

What You’ll Do

• Lead the clinical delivery and governance of the Adult Counselling service
• Act as Designated Safeguarding Lead (DSL)
• Oversee risk, safeguarding, and complex case management
• Manage, support, and develop a multidisciplinary team
• Drive service improvements through data, insight and evaluation
• Contribute to strategic planning and service development
• Manage budgets and ensure compliance with regulatory frameworks
• Represent RCSL externally and build strong partnerships

About You

You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.

Person Specification
Essential

• Qualification in counselling/psychotherapy and membership of a recognised UK professional body (e.g. BACP, UKCP) 
• Significant experience supporting survivors of sexual violence
• Minimum 600 hours post‑qualification supervised practice 
• Strong safeguarding and risk management expertise
• Experience of leading teams and managing services

Desirable

• Accredited membership
• Clinical supervision qualification
• Experience within the VAWG sector
• Additional language skills

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong leadership, decision‑making and communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Are you looking for your first role in events and fundraising, or ready to use your existing charity experience to help save lives? Do you have the creativity, energy and drive to deliver exceptional supporter experiences while generating vital income for a much-loved air ambulance charity?

Role Title: Challenges and Events Officer
Reports to: Corporate, Community and Events Manager
Salary: £26,255 - £29,119 per annum (depending on experience)
Contract: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF. With hybrid working: 3 days in office (Alconbury Weald), 2 days from home

Magpas Air Ambulance are looking for a driven and organised Challenges and Events Officer to join our Corporate, Community and Events Team. This is a key income-generating role, responsible for the planning, promotion, and delivery of a portfolio of challenge and fundraising events – including third-party, virtual and flagship events.

The postholder will work closely with colleagues and external partners to deliver exceptional supporter experiences that inspire participation, encourage fundraising, and maximise income for the charity.

You’ll need solid project management skills, strong supporter stewardship instincts, and a good understanding of how digital channels can be used to recruit, engage, and motivate fundraisers. While you’ll be supported by our Digital Marketing Lead, you’ll be responsible for developing and delivering a comprehensive marketing and recruitment plan – combining digital campaigns with in-person promotion and outreach at events and through partner networks.

This role would suit someone with experience in charity challenge events who is ready to take the next step in their career, or an ambitious early-career candidate looking to build a career in charity fundraising. It offers the opportunity to bring creativity, energy and fresh ideas to a role with real autonomy, ownership and impact.

Role Summary:

• Lead the planning, promotion and delivery of a portfolio of fundraising challenge events, including our London Marathon third-party, virtual and flagship activities and support the delivery or community and engagement events.
• Create and deliver inspiring supporter journeys that encourage participation, increase fundraising and build long-term engagement
• Develop digital-led recruitment and marketing plans, working closely with our Digital Marketing Lead and wider communications team
• Deliver excellent project and event management, from logistics and risk management to supplier liaison and on-the-day delivery
• Use data and insight to monitor event performance, optimise campaigns and grow income year on year

To be successful in this role, you will have:

• Proven experience in organising or supporting fundraising or challenge events
• A track record of achieving income targets and maximising fundraising potential
• Excellent organisational skills and the ability to manage multiple projects and deadlines
• Strong interpersonal and communication skills, with confidence engaging supporters and stakeholders
• An understanding of digital marketing tools and a willingness to contribute to digital content and campaigns
• Experience using CRM systems (ideally Donorfy) and using data to inform decision-making
• A proactive, positive and flexible approach – including willingness to work occasional evenings and weekends
• A full UK driving licence and access to a vehicle

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

Closing date: Monday 10th August.
First interview (via Teams): Thursday 13th August
Second interview (in person): Monday 17th August
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

No agencies please.

Programme Manager (Strategic Delivery)
Canterbury
£45,012 - £51,764 pa plus excellent benefits
Full-time, fixed-term contract for three years

Would you like to create meaningful change and lasting impact by helping to shape the future of mission and ministry across the Diocese of Canterbury? We’re looking for an experienced Programme Manager to lead, coordinate and deliver our strategic change portfolio.

Working closely with the Director of Strategic Development, you’ll bring people together, keep projects moving and turn vision into action - supporting flourishing parishes, sustainable ministry and church growth across the Diocese.

As Programme Manager, you’ll work with colleagues, clergy, parish leaders and partners across the Diocese to coordinate programmes, manage priorities and make sure great ideas become real outcomes.

We’re looking for someone who enjoys leading complex programmes and making things happen, is adept at building strong relationships and capable of bringing people together whilst being confident of managing priorities, risks, governance and budgets.

You’ll be a collaborative and organised programme professional with experience of working with multiple stakeholders, supporting senior leaders and delivering strategic change. You’ll also be a practising Christian (GoR applies under section 9 of the Equality Act 2010) with a good understanding of the Church of England and a passion for supporting its mission and ministry.

Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.

Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve.

All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role.

Closing date: 11:59pm, Tuesday 11 August.
Interview: Wednesday 19 August, Canterbury.

Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support.​ This is a remote, home-based role for candidates currently based in Wales. 

The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.

About the role

We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.

The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.

Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. We're looking for someone who enjoys turning ideas into practical solutions, building partnerships and using digital to create social impact.

Purpose of the Role and Key Responsibilities

1. Digital Product Development & Delivery

· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.

· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.

· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.

· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.

· Support the integration of REN’s wider digital systems, including website and CRM.

2. Co-design & Partnerships

· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.

· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.

· Ensure experts by experience are meaningfully involved in shaping and testing the platform.

3. Platform Rollout, Training & User Support

· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.

· Develop onboarding processes, training and guidance materials  to support effective use of the platform.

· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.

4. CRM, Website & Digital Infrastructure Management

· Lead the scoping, procurement and implementation of a new CRM system

· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are integrated and accessible. 

5. Data, Reporting & Digital Compliance

· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.

· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.

6. Marketplace Growth, Sustainability & Impact

· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.

· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.

· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.

Person Specification

We recognise that no candidate is likely to meet every criteria listed below. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they have gained their experience in different sectors, countries or through voluntary, community or lived experience.

We welcome transferable skills and experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.

Essential

Digital Product & Project Management

· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.

· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.

· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.

·Ability to support the implementation and adoption of new digital products, platforms or systems.

Partnerships & Training

·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.

·    Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.

·Ability to facilitate workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.

·Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.

Digital Systems & User Support

· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.

· Ability to provide day-to-day user support, including onboarding, troubleshooting and helping users engage confidently with digital platforms.

· Understanding of user-centred design, accessibility and digital inclusion.

Data and Compliance

· Experience using data, analytics or reporting to inform digital improvements and decision-making.

· Understanding of GDPR, data protection and digital security best practice.

Values & Commitment

· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=

Desirable

· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.

· Experience of CRM procurement, implementation or data migration.

· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.

Equity and inclusion at the Refugee Employment Network

The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.

We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.

How to apply

Application, CV and Cover Letter

To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD. 

In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Policy and Public Affairs Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 1 day working in the office.

The Vacancy

We are currently recruiting two Policy and Public Affairs Officers.

The Policy and Public Affairs Officer will play an important role in delivering NCB’s policy and public affairs priorities. This role will develop evidence-based policy positions through analysis, research, and collaboration with a wide range of internal and external stakeholders. It will advance these positions by producing high-quality policy papers, reports, consultation responses, and blogs.

The role will support NCB’s engagement with key policy coalitions and decision-makers. Through collaboration with colleagues and external partners, it will ensure that the views of children, young people, and parents are represented in NCB’s policy development and public affairs.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Monday, 17 August 2026.
Assessment and interview dates are to be confirmed.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Hotel School is an award-winning charity that believes everyone deserves the opportunity to build a career they can be proud of. Through our expert-led hospitality programme and personalised support, we help people facing homelessness and multiple disadvantages gain the skills, confidence and opportunities to secure, sustain and progress in employment.

We're looking for an experienced, compassionate and motivated Employment & Progression Manager to lead our Employment & Progression service. This is an exciting opportunity to shape a service that supports graduates beyond training, helping them overcome barriers, thrive in work and achieve their long-term career goals.

You'll lead a team of Employment & Progression Coaches, oversee safeguarding and graduate support, build strong employer partnerships and use data and insight to continuously improve our service. You'll work closely with our Charity Director to develop new ideas, strengthen employer engagement and ensure every graduate receives high-quality, person-centred support.

This role would suit someone with experience in employability, employment support or career progression who enjoys leading people, building partnerships and making a tangible difference. You'll be values-driven, collaborative and committed to helping people realise their potential.

At Hotel School, you'll join a small, supportive and ambitious team where your ideas are valued and your work has a direct impact. We offer 34 days' annual leave plus Christmas closure, clinical supervision, ongoing professional development, an Employee Assistance Programme and the opportunity to help shape the future of an award-winning charity.

If you're excited by the opportunity to lead a talented team and help people facing homelessness and multiple disadvantages build sustainable careers in hospitality, we'd love to hear from you.

How to apply

Please submit:

• Your CV
• Responses to the five application questions (maximum 350 words per question)

Full details of the role, the application questions and our recruitment process can be found in the Employment & Progression Manager Role Pack attached to this advert.

We welcome applications from people with diverse backgrounds and lived experiences. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.

We are seeking a warm, creative leader for our vibrant creative wellbeing hub in Templars Square. In this hands-on, community-facing role, you will co-design inclusive arts activities that boost mental health, support our wonderful volunteers, and foster deep community connection. No two days are the same! Experience in community arts coordination and safeguarding essential. We warmly welcome applications from underrepresented communities.