20 Supporter experience assistant jobs in Bracknell, Bracknell Forest

Job Title: Assistant Shop Manager

Salary: £11,544 per annum (pro-rata of full time equivalent £28,860)

Team: Teddington

Hours: Part Time, 15 hours per week

Contract Type: Permanent

Location: Teddington Shop, 8QZ TW11

About the role

Your key purpose will be to have the responsibility for running a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.

About you

This role requires experience of charity retail, preferrable in a supporting or managerial role.

You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics.

You will need to show you are fair, patient and empathetic leader.

There may occasionally be opportunities to support other nearby stores for holiday or sickness cover, but this would be discussed and agreed in advance.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated Closing Date: 18/09/2026

Care Assistant (Care homes) 

Calcot, Reading 

£13.87 per hour (£15.26 at weekends)

Contract Type: Full Time (42 hours per week)

Working Pattern: Days, Weekends

Hours: Three consecutive days on with three consecutive days off, 6 weeks rolling rota

You must hold either The Care Certificate or a minimum of Level 2 NVQ in Health and Social Care.

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

About Friends Place, Calcot

Recently opened in July 2025, Friends Place, Calcot is more than just a care home - it is a vibrant, welcoming community designed to provide exceptional residential, dementia, and respite care.

Run by Friends of the Elderly, where we pride ourselves on delivering personalised, compassionate care in a state-of-the-art facility.

Located in the heart of Calcot, Reading, our home features:

· A cinema for residents to enjoy movie nights and entertainment.

· A stylish salon offering professional pampering.

· A peaceful tea room for reflection or a chat with friends.

· A vibrant bar for socialising and relaxation.

The modern facilities are designed to create a warm and homely environment where residents feel safe, valued, and supported.

We are recruiting for a Care Assistant to join the team.

Joining us as a Care Assistant, you will help our residents with various tasks including:

· Personal care.

· Companionship.

· Meal preparation.

· Mobility.

· Keeping care records up to date.

We would like our Care Assistant to join us with at least 6 months experience in a care home environment. Empathetic and respectful, self-motivated and flexible, you will be a team player who is always willing to go the extra mile, enabling our residents to lead fulfilled lives.

We would like you to have a real passion for care. Someone who sees this as an opportunity to build solid relationships with our residents, to allow them to live well in later life by putting them at the heart of all that you do.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

Why Join Friends of the Elderly?

· Heritage of Care: Work with a trusted organisation backed by over a century of expertise.

· Non-Profit Mission: Be part of a charity that prioritises people, not profit. While we take a commercial approach to our work, we are not for profit and we are committed to our charitable values.

· State-of-the-Art Facilities: Lead a cutting-edge care home designed for comfort and community.

· Professional Development: Access training and career development opportunities.

Make Your Mark

This is a unique opportunity to shape the culture and success of a brand-new care home, leaving a lasting impact on residents’ lives and the community.

In return for your hard work and dedication, you can look forward to a wealth of benefits:

· Group Pension Plan, with a 6% contribution from us.

· Generous annual leave.

· Wellbeing support through various initiatives, including an employeeassistanceprogramme.

· Learning, development, and progression opportunities.

· Monthly prize draw, with 3 prizes to be won.

· Retail discount schemes to make your salary go further.

· Access to loans at affordable rates, saving directly from salary and advance pay already earned.

· Health cash plans for you and your family.

· Cycle to work scheme.

· Long service awards that increase with length of service.

· Refer a friend to work for us and receive a £200 bonus.

· Uniforms are provided

· Free DBS checks.

Safeguarding:

Keeping everyone safe is one of the charity’score values andis central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome.

Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal butdefinitely notthe same.

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts andretainsthe best people. People that care and can make a difference.

We currently do not providesponsorshipbut we welcome applications from those who have a right work in the UK.

Don’tdelay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Assistant Accountant – Operations & Control

Salary: £39,129.53 - £43,128.79

Location: National / predominantly remote working

MLC Partners is currently recruiting an Assistant Accountant – Operations & Control for a large, highly impactful organisation operating nationally across the UK.

This is a fantastic to develop a broad finance skillset offering exposure across several areas of finance, with responsibility for maintaining accurate financial records, supporting strong financial controls and helping ensure key finance processes operate effectively.

You'll gain hands-on exposure to multiple areas of financial control while working alongside experienced finance professionals within a collaborative, purpose-led organisation. The organisation is also committed to career development and progression, making this a strong opportunity for someone looking to continue developing their finance career.

The role is predominantly remote, with a national remit and connection to a regional business unit.

The Role

Reporting to the Financial Controller, you will work closely with colleagues across Finance and the wider organisation, supporting a broad range of accounting and financial control activities. In this role, you will gain exposure to cashflow and treasury, balance sheet control, fixed assets, audit, VAT and tax, insurance, credit control and regulatory reporting.

Your key responsibilities will include:

• Producing daily cash position reporting and supporting effective treasury and cashflow management.
• Completing bank reconciliations, investigating variances and ensuring transactions are accurately recorded.
• Supporting the preparation and maintenance of cashflow forecasts, including deposits and short-term investment balances.
• Supporting balance sheet reconciliations, ensuring balances are accurate, complete and appropriately evidenced.
• Assisting with fixed asset and lease accounting, including additions, disposals, depreciation, provisions and reconciliations.
• Maintaining accurate intercompany balances and resolving differences promptly.
• Supporting the preparation of statutory accounts and year-end audit, including working papers, audit requests and statutory disclosures.
• Preparing and supporting the submission of quarterly VAT returns and assisting with wider tax compliance requirements.
• Providing support across credit control and income processes, including monitoring aged debt and helping resolve queries.
• Contributing to continuous improvements across finance processes, systems and controls.

About you:

We are looking for someone with previous experience working within a finance or accounting environment, ideally with exposure to reconciliations, cashflow, month-end, audit or other operational finance processes.

You may be AAT qualified, approaching the final stages of ACCA, CIMA or ACA, or have equivalent experience. A good understanding of VAT and tax compliance is essential, while knowledge of financial controls, accounting standards and balance sheet accounting would be advantageous.

You will need:

• Has strong attention to detail and takes pride in producing accurate, well-controlled work.
• Is confident reconciling and analysing financial information and investigating discrepancies.
• Can manage multiple priorities and work effectively to month-end and audit deadlines.
• Has strong organisational and planning skills.
• Can communicate financial information clearly to both finance and non-finance stakeholders.
• Is proactive, solutions-focused and keen to identify opportunities to improve processes and systems.

If you're an ambitious finance professional who enjoys variety, problem-solving and taking ownership of your work, we'd love to hear from you.

Please get in touch with Sam at MLC Partners for a confidential conversation.

Grade: 4

Salary: £44,080 per year

Position Type: Full-time, 37.5 hours week, Permanent (flexible working considered)

Responsible to: Senior Philanthropy and Partnerships Manager

Direct reports: None

Location: Remote (UK), within reasonable commuting distance to London to accommodate regular donor meetings. This may be up to once a week. Additionally, there will be two trips per year to our HQ in Truro, Cornwall.

ROLE PURPOSE

Sitting within our Philanthropy & Partnerships team, you will play a pivotal role in securing the philanthropic support that makes ShelterBox's work possible. By identifying, qualifying and developing major donor opportunities from our supporter base, networks and wider community, you will help connect more people with our mission to ensure no one is without shelter after disaster.

At the heart of this role is building and strengthening the major donor pipeline. You will proactively analyse data, identify high-potential prospects, uncover valuable connections and work with colleagues across the organisation to create opportunities for supporters to deepen their engagement with ShelterBox. Through strategic prospect research, qualification and relationship building, you will help move individuals from initial interest to meaningful philanthropic partnerships.

Working closely with colleagues across Philanthropy & Partnerships, senior leadership, volunteers and key stakeholders, you will develop and implement tailored cultivation plans that create pathways to giving and maximise the long-term potential of prospective donors. You will support the delivery of bespoke engagement opportunities, proposals and communications drawing on ShelterBox's powerful humanitarian mission, compelling stories and tangible impact to engage diverse audiences and inspire long-term philanthropic support.

You will also play a key role in coordinating the Philanthropy Advisory Board and supporting events and activities that help expand networks, generate introductions and unlock opportunities to engage prospective major donors with ShelterBox's work.

Through strategic pipeline development, relationship building and effective use of data, insight and networks, you will help grow a thriving community of future major donors whose investment enables families affected by disaster, conflict and climate-related crises to access shelter, safety and a foundation for recovery.

WHO ARE WE LOOKING FOR?

We are looking for a proactive and strategic fundraiser with a talent for identifying opportunities, building relationships and developing a strong pipeline of future major donors.

You will be naturally curious and enjoy analysing data, researching prospects and uncovering opportunities to deepen engagement with existing supporters. Equally comfortable networking with supporters, volunteers, senior stakeholders, and professional contacts, you will be confident initiating conversations, and skilled at connecting people to ShelterBox's work whilst creating meaningful pathways towards philanthropy.

You will have excellent communication, influencing and project management skills, enabling you to coordinate multiple prospects, cultivation activities and stakeholder relationships simultaneously. Highly organised and confident using CRM systems, supporter insight and prospect research tools, you will be experienced in managing and progressing a pipeline, ensuring opportunities are effectively qualified, cultivated and moved through the donor journey.

This is an exciting opportunity for a major donor fundraiser who enjoys opening doors, creating new opportunities, building meaningful supporter engagement and converting warm prospects into committed philanthropic supporters whose generosity will help families affected by disaster.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Effectively manage a portfolio of major donors: developing strong and personal relationships, delivering bespoke stewardship and communication plans to ensure donors feel part of ShelterBox; providing them with inspiring stories, unique engagement opportunities, and strong impact reporting.
• Work with the ShelterBox team and key external influencers, connectors, partners and/or networks to grow and steward the major donor pipeline, cultivating relationships with new audiences.
• Develop a wide range of compelling communications for prospects and existing major donors including proposals, reports, and deliver concise and engaging updates via email, phone and in person.
• Work with the Senior Philanthropy and Partnerships Manager, Head of Philanthropy & Partnerships, Director of Fundraising and Communications, and CEO to steward to the top high-level donors.
• Working with the Head of Philanthropy & Partnerships to refine and implement the major donor strategy.
• Work closely with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant to carry out targeted prospect research, and develop bespoke and strategic cultivation plans for prospective donors currently in the pipeline.
• Support with the development and implementation of cultivation and stewardship events to deepen donor engagement and reach new audiences.
• Utilise the grant management system when securing restricted income (i.e. tracking pipeline, asks, restricted income secured, reporting requirements).
• Act as the subject matter expert (SME) to provide knowledge and expertise in major donor fundraising and the wider ShelterBox team (UK and global affiliates).
• Maximise the benefits of the CRM to create and implement cultivation and stewardship journeys for high-level funders, keeping records updated and following Data Protection regulations.
• Be active in the fundraising sector, know and follow the latest fundraising legislation and codes of practice, seek out peer learning and peer mentoring opportunities, network and contribute.
• Represent ShelterBox as required and always work in line with our aims, values and plans.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster
• Any other duties as required which are deemed appropriate to the level and grade of the post.