Youth jobs in Barnard castle, county durham

Department: Data, Digital & Technology 

Contract type:  Permanent 

Salary Level:  Circa £36,300 per annum

Location:Home Based (UK wide travel as required) 

Reports To:  Senior Project Manager 

About this role: 

The Product Support Specialist will play a key role in supporting the day-to-day operation, improvement, and effective use of NFCC’s digital platforms and services. Working within the Digital Transformation team, the postholder will act as a central point of coordination for business-as-usual support, helping to manage incoming queries, triage issues, maintain accurate records, and ensure that requests are responded to in a timely and structured way. 

The role will work closely with the Senior Project Manager, Business Analyst, stakeholders, suppliers, and colleagues across the wider Data, Digital and Technology team to support the smooth running and ongoing improvement of NFCC’s digital products, including the website and other core platforms. This includes translating issues and requirements into clear tickets or briefs, supporting Agile ways of working, contributing to sprint and release activity, producing user guidance and training materials, supporting workshops where required, and helping to ensure that systems remain effective, user-focused, and aligned with organisational and fire sector needs. 

What we are looking for: 

We are looking for someone who is organised, proactive, digitally confident, and able to balance routine support activity with coordination across multiple systems and stakeholders. You will need to be comfortable handling queries, assessing issues, working with suppliers, and keeping accurate records, while also contributing to continuous improvement across our digital services. 

The successful candidate will be expected to quickly build strong working knowledge of NFCC’s digital platforms and use this to support users, coordinate activity, and help improve the effectiveness of our systems and services.

What You’ll Bring: 

• Experience supporting digital platforms such as websites, content management systems, CRMs, or community platforms (WordPress highly desirable).
• Experience working in a digital, product, platform, or business support role within a technology, digital delivery, or systems-based environment. 
• Strong day-to-day support skills for digital platforms, including responding to queries, triaging issues, coordinating actions, and maintaining high standards of user support. 
• Experience working with internal teams and external technical suppliers to progress issues and resolve defects or enhancement requests. 
• Ability to assess issues, use sound judgement, and decide when matters can be resolved directly or escalated appropriately. 
• Ability to translate user needs or problems into clear, concise tickets, briefs, or actions for technical teams. 
• Confidence supporting or leading workshops where required to gather information, clarify issues, and help progress support or improvement activity. 
• Excellent organisational skills, with the ability to manage competing priorities, handle reactive tasks, and maintain accurate support logs or trackers. 
• Strong written and verbal communication skills, with confidence engaging both technical and non-technical audiences. 
• Good digital confidence and the ability to quickly learn systems, processes, and user journeys. 
• Experience using ticketing or workflow tools, such as Monday . com, Microsoft Planner, or similar platforms. 
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams).
• Familiarity with Agile or sprint-based working environments. 
• Experience of producing basic platform or website reporting, including use of tools such as Google Analytics, would be an advantage.

​How to apply: 

Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position. 

Closing Date:  30th April 2026

Interviews:Week commencing 11th May 2026 (via Microsoft Teams)

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values

• Courage

We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.

• Evidence

We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.

• Playfulness

Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.

• Respect

Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence. 

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave. 

About the role:

Reporting to the Operations Manager, the Operations Officer will play a key role in coordinating core operational and HR processes across the organisation. This role is well suited to someone looking to build a career in charity operations and people management, who is comfortable working across multiple functions in a remote, international organisation and who brings strong attention to detail, sound judgement, and a collaborative approach.

Responsibilities

Operations & Systems Coordination

• Maintain PLH’s internal systems, including shared drives and databases, ensuring information is accurate, accessible, and managed in line with GDPR and data protection requirements.
• Act as a first point of contact for operational queries via PLH’s central inbox, exercising judgement in responding to requests, signposting information, and escalating issues where appropriate.
• Support the development, documentation, and consistent application of internal policies and procedures, working with the Operations Manager to ensure alignment with UK charity best practice, safeguarding standards, and employment legislation.
• Identify opportunities for improving operational processes and support the implementation of agreed improvements.

Travel, Expenses & Events

• Coordinate organisational travel arrangements, ensuring bookings are safe, cost-effective, timely, and compliant with internal policies.
• Administer staff expense processes in collaboration with the Finance team, including checking submissions, tracking approvals, and following up on discrepancies.
• Coordinate logistical arrangements for in-person and virtual meetings and events, including scheduling, communications, and follow-up actions. 

Finance & Operational Reporting

• Coordinate the collection of staff timesheets and attendance data, producing accurate monthly attendance summaries for the Finance team.
• Liaise with colleagues across the organisation to ensure timely provision of operational and financial information. 

People Operations & HR Support

• Coordinate HR administration processes, including contracting, onboarding, and maintenance of staff records, ensuring confidentiality and compliance with GDPR.
• Support the administration of PLH’s performance management framework, including tracking review cycles, documentation, and agreed actions.
• Assist in coordinating internal learning and professional development activities, supporting staff development and organisational capability.

Culture & Organisational Development

• Support initiatives that promote an inclusive, values-led organisational culture, with a focus on staff wellbeing, equity, and professional growth.
• Assist in coordinating internal communications and activities that strengthen connection and collaboration across a distributed team.

Essential criteria: 

• Bachelor's degree.
• 3 years experience of coordinating operational processes such as HR administration, finance processes, travel coordination, or internal systems ideally within a UK charity.
• High level of attention to detail, with the ability to maintain accurate records and manage information systematically.
• Confidence using digital tools and systems (e.g. shared drives, databases, spreadsheets, HR or finance systems) and the ability to learn new systems quickly.
• Ability to identify process improvements and support the implementation of agreed changes.
• Clear and professional written and verbal communication skills. 2
• Basic understanding of data protection principles (e.g. GDPR) and the importance of confidentiality and safeguarding in organisational operations. 

Preferred criteria: 

• Experience working in a remote or distributed organisation.
• Working knowledge of UK employment practices and charity sector policies.

Personal attributes:

• Proactive and reliable, with a strong sense of ownership and follow-through.
• Collaborative working style, with the ability to build positive relationships across a remote and international team.
• Commitment to PLH’s values, including equity, social justice, and supporting families and communities. 

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Senior Internal Communications Officer role. The successful candidate will play a vital part in engaging colleagues across the organisation by delivering strategic, high-quality internal communications that support organisational goals and foster a positive workplace culture.

Key Responsibilities:

• Assist in implementing the Internal Communications Strategic Plan, advising stakeholders on internal communication approaches to boost engagement.
• Maintain an understanding of organisational priorities to develop cohesive messages and enhance the colleague experience.
• Lead the planning and delivery of internal campaigns, events, and programmes, both virtual and face-to-face.
• Cultivate strong stakeholder relationships, working collaboratively to produce high-quality, strategic communication content.
• Coordinate with internal teams to ensure internal messaging aligns with external communications.
• Deputise for the Internal Communications Manager when required.
• Develop and deliver engaging content, including newsletters and messaging for managers.
• Organise and support a range of internal events, such as leadership conferences.
• Respond to internal communications queries promptly and professionally.

Person Specification:

• Proven experience in internal or external communications within large, diverse organisations.
• Skilled in content creation for intranets, websites, and digital platforms.
• Excellent written communication and editing skills.
• Ability to develop and implement creative, audience-focused communication strategies.
• Strong stakeholder engagement skills, including working with senior leaders.
• Experience in planning and delivering events, both online and in person.
• Adept at using digital tools to produce engaging content.
• Organised, attentive to detail, and capable of managing multiple priorities to deadlines.
• Discreet in handling sensitive information.
• Ability to work flexibly, including hybrid working and occasional travel.

What’s on Offer:

• Salary: £38,000 – £40,000
• Location: Remote
• Contract: Until March 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Senior Individual Giving Executive role. This position offers an exciting opportunity to lead and manage impactful fundraising campaigns, supporting a charitable organisation dedicated to making a difference for children. The role involves strategic campaign planning, budget management, and building strong relationships internally and externally, with a focus on delivering measurable results.

Key Responsibilities:

• Assist in developing and implementing supporter acquisition and stewardship strategies, utilising a mix of channels including direct mail, digital, telemarketing, and face-to-face.
• Manage the end-to-end delivery of campaigns, overseeing creative development, liaising with external suppliers, and ensuring compliance with relevant regulations and organisational standards.
• Monitor and manage campaign budgets, ensuring expenditure aligns with forecasts and analysing results to inform future strategies.
• Analyse campaign performance, evaluate effectiveness, and generate insightful reports to optimise current and future activities.
• Collaborate with internal teams to ensure campaigns are aligned with organisational objectives and brand messaging.
• Maintain and develop relationships with external partners, including creative agencies, printers, media suppliers, and professional fundraising agencies.
• Support the mentoring and development of junior team members, fostering a collaborative and results-driven environment.
• Undertake research on organisational activities related to fundraising campaigns.

Person Specification:

• Proven experience managing multi-channel fundraising or direct marketing campaigns, including digital, direct mail, and telemarketing.
• Strong budgeting skills with experience monitoring and forecasting campaign income and expenditure.
• Excellent project management skills with the ability to work independently, prioritise workload, and meet tight deadlines.
• Effective communicator, capable of providing clear feedback and building relationships with internal colleagues and external suppliers.
• Analytical mindset with skills in evaluating campaign performance and deriving actionable insights.
• Resilient and adaptable, able to handle multiple projects simultaneously in a fast-paced environment.
• Knowledge of fundraising regulations, GDPR compliance, and data segmentation principles.

What’s on Offer:

• Salary: £32,000-£34,000
• Location: Remote
• Contract: FTC until March 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Main Role & Responsibilities

Working with approximately 45 staff, the HR & Admin Officer will provide effective and well-organised HR and administrative support across the organisation. The role ensures smooth people processes, reliable administrative coordination and highquality support for the CEO and Senior Leadership Team (SLT).

The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days. 

Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.

Who are we looking for?

We are looking for an organised and proactive HR & Admin professional who is motivated by supporting people and contributing to our cause. 

If successful in this role, you will be a trusted first point of contact for colleagues and a discreet, reliable support to senior leaders. With excellent attention to detail and strong IT skills, you will manage the employee lifecycle, maintain accurate records and coordinate diaries, meetings and travel. 

You’ll also play a key role in creating a positive colleague experience, including bringing people together through well‑planned internal events. Above all, you’ll share our values and enjoy helping a purpose‑driven organisation to make a difference.

Role Requirements

Duties will include but not be limited to:

HR Support

• Act as a first point of contact for routine HR queries, providing timely and professional advice.

• Administer the employee lifecycle, including onboarding, contracts, changes of terms, probation and leaver processes.

• Maintain accurate and confidential employee records, ensuring GDPR compliance at all times.

• Support recruitment administration, including interview coordination, offers and pre-employment checks.

• Provide administrative support for absence management, performance reviews and appraisal processes.

• Assist with HR reporting and people data as required.

CEO & Senior Leadership Team Support

• Provide confidential and proactive administrative support to the CEO and SLT.

• Coordinate diaries, meetings and scheduling, ensuring effective use of time.

• Book and manage travel arrangements, including transport, accommodation and itineraries.

• Arrange and prepare meeting rooms, including room bookings, catering and technology requirements.

Together Days & Internal Events

• Take ownership of the planning, booking and coordination of all-staff Together Days.

• Source and manage venues, suppliers, catering, travel and accommodation as required.

• Coordinate logistics, timelines and budgets to ensure events run smoothly.

• Communicate clearly with colleagues before and after events.

• Gather feedback to support continuous improvement of future events.

Administration & Office Support

• Provide general administrative support to ensure the effective running of the organisation.

• Maintain HR templates, policies and people documentation.

• Support invoice processing and supplier administration linked to HR and events.

• Act as a reliable point of contact for internal administrative queries.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work.  We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

Person Specification 

Essential

• Previous HR Officer/administration experience.

• CIPD L3 qualification (or working towards).

• Experience in working with senior stakeholders.

• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.

• Excellent communication skills, both verbal and written, with a high level of professionalism and discretion.

• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.

• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.

• Experience in developing and maintaining internal processes and filing systems.

• Confident in dealing with difficult conversations and complex situations.

• Ability to work independently with minimal supervision, while also functioning effectively as part of a team.

• Commitment to the mission and values of the organisation, with a genuine passion for making a positive impact.

• Professional and positive manner and approachable to establish and maintain good working relationships at all levels.

• Understanding of (and commitment to) an inclusive culture.

• Employment rights to live and work in the UK

Desirable

• Experience of organising events or staff away days.

• Previous experience of working within the Charity sector.

• Working knowledge of Health & Safety requirements.

Job Summary

We are seeking an individual with experience in communications and public affairs, to develop the campaigning activity of the First 1001 Days Movement.  The Movement is a campaigning alliance of over 200 charities and professionals who work together to inspire, support and challenge decision makers to value and invest in babies’ emotional wellbeing and healthy development.

The Movement is hosted by the Parent-Infant Foundation – the only national charity driving the growth and quality of parent-infant teams, across the UK. 

This is the perfect role for an organised and motivated individual who shares our commitment to making sure every baby gets the best start in life. You will have the opportunity to build relationships with parliamentarians and leading charities in the sector.

This is a home-based role, working closely with colleagues at the Parent-Infant Foundation, and with the First 1001 Days Movement’s Steering Group. 

As the Chief Operating Officer (COO), you will play a critical role in shaping the operational future of Mermaids. Working closely with the CEO and wider team, you will lead the development and delivery of robust finance, people, income generation and operational strategies that ensure we are well equipped to meet the needs of the communities we exist to serve. Mermaids is a charity with deep meaning and purpose for our beneficiaries, and the work we do has never been more important.

We are looking for someone with a track record of delivering meaningful transformation across finance and operational functions, ideally in a charity or values-driven setting. You will bring a collaborative and strategic mindset, with the ability to lead teams through change while maintaining focus on care, impact and accountability.

This role is fully remote, full time with a four day working week (32 hours).

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

We are recruiting for 1 x Schools Coordinator post in the following regions and areas.

South West and Channel Islands – Dorset. 1xfull time 35 hpw, fixed term contract until 31/8/2027

• Home based.
• Must live within the advertised areas, as frequent travel is a requirement of the role.
• Access to a car for work travel and broadband are essential for the role.

About the role and the Schools Service:

Would you like to drive forward NSPCC's schools offer?

In 2021, the NSPCC announced a new 10+ year strategy to make the biggest impact we can to stop child abuse and neglect. Our Local Services teams are an essential part of how NSPCC's three main strategic goals will be delivered:

1. Everyone plays their part to prevent child abuse.
2. Every child is safe online.
3. Children feel safe, listened to and supported.

Local Services brings together our work in schools, local campaigning and our direct services across 9 regions and nations. The Schools Service team plays an integral part of our mission as it's responsible for delivering the wider schools offer.

Do you; 

• have experience of delivering or arranging programmes in either an educational or safeguarding setting; 

• work well towards set targets/KPIs and objectives; 

• have experience of management, retention and recruitment of volunteers; 

• have well-developed communication and influencing skills; 

• have experience of following safeguarding procedures; 

• work with diverse groups of people; 

• have effective time management, planning and organisation skills; 

• work well as a team and work well remotely? 

If so, we would love you to apply for the Schools Coordinator position. 

As a member of our team, our organisational values and behaviours would be important to you. We want someone who will take a child-centred approach, has a strong belief in the rights of children, and has a clear understanding and commitment to equality, diversity and inclusion in all aspects of life and practice. 

Reporting to the Schools Service Manager, the Schools Coordinator role will mainly be responsible for delivering the Schools Service and local offer to primary and secondary school settings. This includes (not an exhaustive list): 

• Being the single point of contact for primary and secondary schools within the designated local educational authority areas, including non-mainstream settings; 

• Working to set targets, KPIs and reach plans as agreed by your line manager; 

• Responsibility for booking a minimum number of schools to deliver our Speak out. Stay safe programme; 

• Overseeing the booking and delivery of NSPCC volunteer led workshops (to 6-7- and 9–11-year-olds); 

• Actively engaging with and approaching secondary schools with our new Talk Relationships service and wider offer; 

• Leading, supervising and supporting a team of high calibre schools service volunteers; 

• Carrying out quality assurance visits through direct observations of volunteer deliveries, giving constructive feedback; 

• Ensuring training and sign off plans are in place for new volunteers, which may include some co-delivery with a Schools Coordinator in schools for some areas; 

• Providing effective individual and group volunteer supervisions; 

• Planning and implementing volunteer recruitment/attraction strategies; 

• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders; 

• Following NSPCC Schools Service safeguarding procedures to the required standards; 

• Collaboration with internal colleagues across the organisation in region; 

• Being an active contributor to priority projects; 

• Commitment to continued professional development and practice sharing.

How to apply

We will only consider a fully completed standard NSPCC application form, including a supporting statement.

The supporting statement is where you can provide your experience and clear examples that demonstrate each point of the person specification (1 to 10). The person specification can be found at the end of the job description (downloadable from this vacancy page).

It is a good idea to follow the order of the person specification in your supporting statement.

Please remember to state the area and post you are applying for at the top of your supporting statement. 

Closing date: midnight on the last date advertised. 

We encourage early applications, as we reserve the right to close the advert before the closing date if we receive a high volume of applications that meet the minimum criteria.

First stage Interviews will be held via Microsoft Teams within two weeks of the closing date. Successful candidates from stage one will be invited to a second interview (dates tbc).