Permanent Jobs

Are you looking for a new challenge using your customer service and administrative skills?

Together Trust now has a fantastic opportunity for aHealth & Safety and Facilities Administrator to join their team!

Hours - 37.5 hours

Salary - £23,412.00 per year

Location – Hybrid with a combination of working from the Together Trust Centre, Cheadle, and home working.

Reports to – Head of Facilities and Health & Safety.

The Facilities teamare responsible for supporting effective and efficient facilities management of the Trust’s premises including offices, schools, a college, residential homes, and day centres. Trust services are within the Greater Manchester area.

Tasks within your role include:

• Monitoring and maintaining administrative systems ensuring that the records of the properties are accurate and up to date.

• Liaising with external contractors for example chasing service certificates.

• Dealing with general enquiries from both other Trust services and outside organisations and individuals.

• Collating information and providing reports as required.

• Undertaking routine office work, including word processing for the Head of Service and staff team, includingaccurate and concise minutes of meetings.

• Acting in a discrete and professional manner,always ensuring confidentiality.

You will have a qualification in Administration or equivalent, or a willingness to work towards a relevant qualification. Efficient and accurate keyboarding skills and ability to use Word, Excel, Access and Outlook. You will have high standard of written and oral English. With the ability to prioritise work and use own initiative you will have an understanding of setting up administrative systems including filing and record keeping. 

Why work for us? :

• 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

Visit our website -

If this sounds like a place for you and you think you have the relevant skills and experience, we are looking for please get in touch or apply now. We would love to hear from you!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.

About the role:  

Rebuild East Midlands exists to support individuals who have experienced human trafficking and modern slavery to overcome the barriers that they might face in starting a new life, free from exploitation and slavery. As a Project Worker, you will be supporting them to connect with community resources, building resilience and improving wellbeing. You will take a holistic view to support people’s recovery to live fulfilling lives. 

We are expanding our Support Delivery Team and are looking for a Project Worker who will help us to deliver Trauma Informed support to the individuals we work with as they move forward with their lives, ensuring that support is tailored to each individual’s cultural and social needs. 

Rebuild East Midland’s organisation values are at the core of all that we do. The successful applicant will be an individual who shares these values with us: 

• We are future focussed. 

• We are consistent. 

• We focus on the individual. 

• We are flexible.

• We promote empowerment. 

Main duties and Responsibilities: 

• Key working and managing a caseload of individuals and their families, ensuring those we work with receive support appropriate to their individual needs. Supporting and signposting with regards housing, welfare rights, legal support, health, education/employment, and other aspects of life.

• Direct work with individuals, including home visits, 1-1 activities, or support to attend other agencies as required.

• To establish and maintain effective relationships with other agencies, including Social Services, other statutory and voluntary agencies, mental health services, Children Centres, GP's, and other health services, education, Court Witness Service, to ensure a multi-agency approach to support planning. 

• Promote Rebuild’s group activities to individuals and encourage to attend to enable social connection and belonging. 

• Support the planning and facilitation of group activity sessions and events. 

• Work in a needs-led, strength-based approach to partner with individuals to develop support plans to build resilience and support them to connect into the community. 

• Networking and building partnerships with local organisations and professionals to enhance the work of Rebuild in the local community. 

• To provide mental health first aid to mitigate the aftereffects of trauma caused by trafficking, sexual abuse, rape, domestic slavery or forced labour. 

• Keep accurate records for monitoring and evaluation purposes. 

• Some very occasional weekend and evening work may be required. 

• Make an active contribution to the overall work of Rebuild through team meetings, staff training, awareness and fundraising events, and any other appropriate activities. 

• Keep up to date with all organisational procedures, policies and professional codes of conduct and work towards best practice.

In the right candidate we are looking for someone who can evidence the following: 

• At least 1 year’s previous experience in a support setting. Preferred experience of working with people who have been affected by abuse, trafficking, homelessness, mental health, complex needs, offenders and/or refugees. 

• Awareness of Trauma Informed Practice. 

• Proven knowledge of working with community organisations and signposting to different services. 

• Ability to advocate for the needs of those we work with. 

• Proven experience of carrying out needs and/or risk assessments and the support planning process. 

• An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with. 

• The ability to develop and maintain good professional relationships.  

• Able to react effectively to highly pressured situations. 

• Strong communication skills with proven writing ability. 

• Discretion and work in accordance with the Data Protection Act. 

• Good people skills especially with those whom English is not the first language. 

• Proven knowledge of safeguarding policies and procedures relating to adults and children and young people. 

• Valid employment rights to work in the UK. 

• The post holder will be required to undertake an enhanced DBS check. 

• The candidate will need to have a vehicle and valid driving licence. Mileage costs to be reimbursed.   

Rebuild East Midlands is committed to inclusive employment practices, and we encourage applications from individuals from diverse backgrounds and ethnicities. We encourage applicants to think creatively about how they can meet the requirements of the person specification. If there are essential criteria you do not meet, please do describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. 

Benefits: 

• Rebuild East Midlands are an organisation that prioritises wellbeing, which includes a personal wellbeing plan and regular collective wellbeing days with the team. 

• 30 days holiday per annum plus bank holidays plus another day off for your birthday. 

• Flexible working options available. 

• Regular support and supervision. 

• Regular clinical supervision with a qualified therapist. 

• Competitive pension contribution. 

• Training will be provided during an induction, as well as opportunities for continuous training and development whilst in post. 

Application process  

Please send a CV with a cover letter outlining your suitability for the post by making reference to the job description. 

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 5th June 2024

Interviews will take place on: Monday 10th June 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

An exciting opportunity has arisen for a Business Development Officer to join a well-established, successful, not-for-profit independent training provider of Apprenticeships in Leadership and Engineering within North Yorkshire.

This role is a key part of the company's growth strategy involving generating new business through cold calling, marketing and networking. With a background in sales and marketing, you will be determined and tenacious to achieve results to support the growth of the business. You will work towards collectively achieving the teams objectives and everyone works collaboratively to achieve the goals with full induction, training and support.

This is a full-time, permanent role, based on-site in Malton, North Yorkshire. This client offers a great working pattern of a 9 day every fortnight arrangement, meaning you get two long weekends off work a month, which is in addition to your annual leave.

Benefits:

• Salary £24,000 - £28,000pa based in a 9-day fortnight work pattern.
• 27 days annual leave a year, plus an additional birthday day.
• Opportunity to lead and develop a high-performing team.
• Play a key role in shaping the company's operational success.
• Thrive in an ethical and dynamic environment.

The Role:

Reporting into the Business Support Manager, you will be part of a team of three. The Business Support Officer is an operational post that leads on the day-to-day sales and marketing delivery and supports all business functions of the company. You will be meeting with clients and representing the business, collaborating with stakeholders at all levels which requires a professional and confident, clear communicator.

Key duties include:

• Collaborate with the Business Support Manager to set and drive the marketing direction of the company.
• Lead on sales & promotional activity for the Company.
• Be responsible for liaison with employers in relation to commercial and apprenticeship programmes.
• Completion of apprenticeship sign up processes.
• Coordinate all learner voice activities.
• All other general business activities.

Experience required:

• A proven track record of working within a sales and marketing role
• Self-motivated and a tenacious personality
• A confident communicator who is comfortable with cold calling and face to face business development
• Creativity to support the marketing and promotion of the services you are up-selling
• Good teamworking skills to work collaboratively to reach the goals
• An interest in supporting learners and the education sector
• The role is predominantly office based, with a requirement to travel within the region.
• It is essential that you need to be a car driver / owner and an enhanced DBS check will be processed.

Interview process:

Two stage - 1^st stage is more informal to discuss the opportunity and your experience, 2^nd stage is a formal competency-based interview.

Application process:

If you feel you have the right experience, please submit your CV. If your CV reflects this experience, a member of the TPP team will be in touch within 3 working days. If you do not hear back from us within 3 working days, then unfortunately you haven't been short-listed on this occasion.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000

Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.

The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.

Key responsibilities within the Communications Officer role will include:

• Writing engaging copy for a variety of mediums including both printed and digital
• Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
• Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
• Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
• Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
• Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
• Creating and adapting content for each channel to maximise reach and engagement.
• Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
• Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
• Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
• Support the Director of Fundraising and Communications to develop branded merchandise.
• Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.

Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.

We would love to hear from you if have the following skills and experience:

• Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
• Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
• Experience of planning social media posts and of how to grow audience numbers
• Excellent written communication skills including creative copywriting and the ability to present complex information clearly
• High level of attention to detail and strong creative design skills
• Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
• Proven ability to manage own workload and ability to deliver to agreed deadlines.
• High-level skills in IT, including design packages such as Canva.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Salary: £24,102 per annum

Contract: Permanent

Full time: 37.5 hours per week

Location: Norwich

Closing date: Sunday 16th June 2024 at 11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team 

In Norfolk we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn as well as Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk.

About the role

You will be the first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping the front line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

With proven office administration and customer service experience, you’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.

In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.

• We prioritise diversity and have an inclusive and open mindset.

CVs without supporting statements will not be considered. 

JOB TITLE: Community & Events Officer

DEPARTMENT: Fundraising

LOCATION: Guildford and Farnham office (with flexibility to work remotely)

CONTRACT TYPE: Permanent

SALARY RANGE: £24,000-£26,000 (starting salary).

HOUR PER WEEK: 35 hours a week (Full Time) with some weekend work where time off in lieu will be given.

ABOUT US-

Challengers is a voluntary sector organisation providing play and leisure services to disabled children and young people across Surrey, Hampshire and in Richmond, Kingston, and Chichester.

Our values are to be Accountable, Ambitious, Inclusive, Playful and Trustworthy, if these resonate with you please look at our website.

BENEFITS – As a Challengers employee, you will benefit from…

·31 days holiday (including Bank Holidays) with extra for long service and after your first years’ service, you’ll get your birthday off. Holiday entitlement is pro-rata for part time contracts.

·To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.

·Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!

·Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.

·Pension & Health Care Cash Plan – All our staff have access to a NEST pension and Simply Health health care plan.

·Career breaks available after three years’ service, subject to approval.

DUTIES & RESPONSIBILITIES:

·Work with the Community and Events Manager to implement Challengers Community and Events income strategy to a high standard.

·Working with the team to plan and deliver Challengers own events and external events including the marketing plan, supporter recruitment, supplier relationships, logistics, budgeting, communications, stewardship pre-event then on the day event management and post-event review.

·Cultivate, develop and manage effective relationships and partnerships with a range of community groups and supporters, including working with new, existing or lapsed donors and organisations to foster long-term Challengers, supporters.

·Support fundraisers in their DIY fundraising and development of opportunities for supporters to fundraise. Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.

·Provide a high standard of stewardship for community and event supporters, by supporting their fundraising and wider journey and thanking them appropriately.

·Represent Challengers through public communications such as meetings, presentations and disability awareness workshops to existing and potential donors, ensuring the image of Challengers is represented correctly and in line with current policies, the vision and The Challengers Approach which is based on the Social Model of Disability.

·Support the wider Challengers Team with the delivery of fundraising events and meeting supporters in the community including some direct work on the event day which will include ad-hoc evenings and weekends for which time off in lieu will be given.

You’ll be great if you have:

·A passion for delivering successful events and engaging the community with our work

·An eye for detail and excellent organization skills

·Great written and communication skills

·A passion to make a difference to the lives of disabled children and young people

The deadline to apply to this role is Sunday 2nd June, with interviews being held on Monday 10th June. We will be in touch by Tuesday 4th June to let you know the outcome of your application.

Job description – Team and Office Assistant
Job title: Team and Office Assistant
Reports to: Senior Manager
Salary:  £21,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Permanent
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

The Role:

• To develop and maintain effective working relationships across RSTMH.
• To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly.
• To support with the management of the RSTMH office and offices processes
• To undertake electronic and paper filing and maintaining filing systems appropriately
• To support with team planning, scheduling and social events and activities 
• To assist with the management and promotion of the RSTMH meeting room.
• To support with financial administration
• To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
• To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
• To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
• Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
• To support the Communications Manager in scheduling and sourcing content for social media
• To support on the website by uploading and editing content through the CMS
• To help create and send the fortnightly member newsletter and the monthly non-member newsletter
• To support the Communications Manager in creating content to be shared across RSTMH communications channels
• To assist with communications planning
• To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• To support with strategies to increase members of RSTMH,
• To assist with enquiries from current and prospective members in a professional, timely manner, to agreed service targets.
• To support ensuring membership data is up to date using Civi CRM
• To prepare social media copy to promote newly accepted articles in the RSTMH journals
• To assist with enquiries from authors, reviewers and editorial board members in a professional, timely manner, to agreed service targets.
• To support the Managing Editor in ensuring manuscripts submitted to the journals are processed in a timely manner.
• To ensure that all assigned tasks are completed to a high standard.
• To participate in team meetings, planning and initiatives
• To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Good analytical skills with the ability to identify key points from complex material or information
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment.

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite, and confident telephone manner
• Experience of working in events

Please submit your application form by the 5th of July 4pm BST. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Do you have an understanding of drug, alcohol, offending and health related issues, and experience of working with adults in an addictions setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Hospital Complex Needs Practitioner.

Right now, one of our partners, Aquarius Action Projects, is looking for a Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol, homelessness, and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness, and gambling.

Your challenge? As a Hospital Complex Needs Practitioner, you will be working with clients within UHB hospital primarily Heartlands/Solihull hospital and various other settings in the community. You will be supporting clients in addressing their substance needs and liaising with medical professionals on the wards within the hospital and in the community. We are looking for someone who can complete both brief and psychosocial interventions and hold a caseload.

You need to be able to work independently and will be multi-agency working, working with HCAs to Consultants daily. You will need to be able to deliver training in person and online and attend meetings and feed back in meetings associated with the hospital.

We are looking for an energetic and confident self-starter with a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse and housing and homelessness field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients.

In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

We are looking to appoint a Retail Shop Cover Manager (Known internally as Retail Divisional Support Manager) based in the Yorkshire and Humberside area and supporting a number of Scope shops in this area. 

The Retail Divisional Support Manager involves working closely with the Divisional Managers to enable our shops to trade when there are vacancies or sickness. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit. This role will involve running various shops and travel across the division.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Retail Divisional Support Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely with the Divisional Management Team. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people. A willingness and flexibility to travel to any location in the division is essential.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent, 35 hours per week

Based in the south division, supporting Scope shops in this area. 

It is therefore essential that you can travel within this geographical area. A car allowance will be provided.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Please note that successful candidates will be subject to a DBS check.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

We are looking to appoint a Retail Shop Cover Manager (Known internally as Retail Divisional Support Manager) based in the Yorkshire and Humberside area and supporting a number of Scope shops in this area. 

The Retail Divisional Support Manager involves working closely with the Divisional Managers to enable our shops to trade when there are vacancies or sickness. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit. This role will involve running various shops and travel across the division.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Retail Divisional Support Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely with the Divisional Management Team. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people. A willingness and flexibility to travel to any location in the division is essential.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent, 35 hours per week

Based in Yorkshire and Humberside area and supporting Scope shops in this area including Anlaby, Batley, Morley, Scarborough and Whitby.

It is therefore essential that you can travel within this geographical area. A car allowance will be provided.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Please note that successful candidates will be subject to a DBS check.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.

Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes. 

This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme. 

This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. 

We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

Please see the application pack for more details and how to apply.

Job description

Programme delivery:

• Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week 
• Manage the administration of Education Programmes 
• Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox 
• Engage new schools to increase our networks, including representing the charity at conferences and events 
• Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
• Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. 
• Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
• Support with the creation and development of education resources 
• Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
• Support our marketing and communication initiatives, writing emails and monitoring open rates
• Assist with the maintenance of our online portals of resources for school staff and the online school staff networks 
• Support programme effectiveness by streamlining internal workflows and procedures 

Cross-team working

• Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose 
• Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
• Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Applicants must have the right to live and work in the UK.

Please see the application pack for more details and how to apply.

Recovery Navigator

Job Type Full Time

Location Northumberland, Based at either NE24 or NE63

Salary £24,020 - £30,790

Hours: Monday - Friday

The Role

Humankind are excited to offer an opportunity for a Peripatetic Recovery Navigator to join their Northumberland Recovery Partnership Team.

Key Responsibilities

This is a dynamic and rewarding role where you will:

· Creating, implementing, and reviewing ongoing recovery and treatment plans.

· Facilitate and promote the progression of individuals from initial engagement into structured treatment.

· Contribute to reducing substance-related harm to individuals and the wider community.

· Collaborate closely with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals.

· Have Excellent boundaries and ability to apply ‘co-production’ principles to any stage of treatment and recovery.

· Be Able to think creatively about treatment options, changes and transitions in the context of a multi-disciplinary and multi-agency approach.

· Encourage service users to become involved in the service and in service user forums in Calderdale that will enhance their experience and increase a sense of belonging.

Skills and Qualifications

· NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.

· Proficient in Microsoft Office programmes

· Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.

· Experience of working with carers and families

Benefits

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – our wellbeing offers for our workforce

· Employee Assist Programme and Humankind Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use.

This is a part time position, based at the Centra London Samaritans branch office, to support the Head of Branch Operations and branch staff team with various duties primarily focused on admin, community events support, and assisting with digital/social media.

Please see the attached role profile for further information and requirements.