Junior Brand Manager Jobs in Bristol, Bristol City
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
NOTE:
We are only able to accept applications from UK based candidates at present. Please provide a cover letter, your current notice period, and a link to your portfolio or examples of work if available.
Job Title: Junior Graphic Designer
Hours: Full Time – 35 hours per week
Reports to: Designer
Salary: £25–28K (dependent on experience)
This is your chance to join a national charity committed to improving the outcomes of all children by advocating for and telling the stories of parents and parent volunteers. Parentkind has begun an exciting new chapter delivering new products and campaigns, and we are looking for high-performing team players to join our fun and friendly marketing team.
Main purpose and scope of the role:
To support and work in collaboration with our lead designer at Parentkind to:
- Develop, implement and maintain a new brand for Parentkind
- Create best-in-class design of print and digital assets, including magazines, guides, videos, website, campaign and social media assets
- Collaborate with internal and external stakeholders providing creative and innovative design support for Parentkind projects
Duties and key responsibilities:
Under the guidance of the Lead Designer at Parentkind
1.Design:
- Champion the Parentkind brand across all designed assets and activities to ensure brand integrity and consistency
- Design assets which will include but are not limited to; print and digital magazines, guides, social assets, email designs, web assets, video content and PowerPoint templates
- Contribute creatively to large campaigns and activities ensuring that we are delivering best in-class and impactful design, that effectively represents and promotes our vision
- Conduct thorough quality checks on deliverables to ensure accuracy
2.Project management:
- Lead on the delivery of design activity such as guides, social and email campaigns, ensuring that design work is delivered to time and allows for revisions, sign-off and launch deadlines
- Manage multiple projects simultaneously and prioritise effectively
- Assist in managing and organising design assets, including image libraries, templates and project files
3.Collaboration:
- Work with the lead designer at Parentkind to support on projects, refine design outputs and deliver work within the Parentkind brand and to deadlines
- Work collaboratively with internal and external stakeholders to ensure that design work meets the objectives of the relevant projects and is done so within the Parentkind brand
4.Continuous learning:
- Work with others across the organisation as well as independently to understand our key audiences so that the work delivered is audience-focussed
- Stay informed of the latest design trends, technologies and best practises so that Parentkind’s work is forward-thinking and impactful
General Responsibilities
- To ensure Data Protection procedures are followed at all times
- To keep abreast of relevant educational policy and legislation affecting our key audiences
- To be flexible within the remit of the post
- To undertake other duties as reasonably requested
- To be self-servicing
- To attend and participate in Parentkind’s performance, development and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, other members of staff and visitors.
The client requests no contact from agencies or media sales.
Job Title: Social Media Officer
Reporting to: Digital Marketing Manager
Location of work: Flexible. This post holder can be based in our London office or a hybrid approach working from home with office visits as required, we continue to seek to enable flexible and remote working. The role will involve some irregular travel throughout England and Scotland.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
As part of the Brand and Marketing team, the Social Media Officer will lead on social media strategy for the organization, working closely with teams across Magic Breakfast to develop and diversify our presence on social media. Through innovative, compelling content creation the Social Media Officer will raise awareness of our work and the Magic Breakfast brand. The role's aims are to reach and engage new audiences and to strengthen brand advocacy with exisiting target audiences.
KEY RESPONSIBILITIES
- Develop Magic Breakfast social media channels to grow an engaging environment for people with lived experience of childhood morning hunger and our wider supporter network.
- Develop and deliver effective strategies that optimise and grow our social media channels.
- Liase with both Magic Breakfast and corporate partners' design, PR and social media agencies to deliver effective and timely campaigns
- Monitor, improve (through testing and optimisation) and report on the performance and effectiveness of social media content and campaigns
- Write impactful and engaging social posts, sourcing approprtiate imagery and developing video content in collaboration with the Multimedia Producer.
APPLICATION PROCESS
A clear alignment with Magic Breakfast's values and mission will be an important differentiator between applicants. The successful candidates will be enthusiastic and energetic, bring integrity, be willing to commit time to the role, and be passionate about addressing hunger as a barrier to education.
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - 28th and 29th May
First interview - 4th and 5th June
Second interview – 11th June
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.
About the role:
Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role.
As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.
Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site.
In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities.
Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications.
If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!
Key responsibilities include:
- Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
- Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.
Essential requirements include:
- Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people).
- Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience.
Key dates:
- Closing date: Tuesday 28 May, 9am
- Interviews: w/c 10 June
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Role: Campaigns Coordinator
Hours: 37.5 per week Monday to Friday
Contract: Permanent
Salary: £25,000-£33,000
Holiday: 25 days per year plus Bank Holidays
Based: Home Based with some travel to London and across the UK
Probationary Period: 3 months
Reports to: Head of Campaigns
Benefits: An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britons rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution.
We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for:
We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for people who will blend intelligent analytical problem solving and laser-focused tactics with creative and engaging ways of inspiring others to act and to achieve impact through our work.
What you’ll be doing:
The Campaigns Coordinator will help to deliver highly engaging public and political campaigns and activations. You’ll work closely with the Head of Campaigns and the wider team to develop and deliver positively disruptive campaign strategies designed to meet the organisation’s overarching goal of rescuing our rivers. You’ll be investigating the causes of river pollution at a catchment level, delving deep into supply chains to uncover those behind the damaging practices that are killing our rivers and identifying constructive solutions at a catchment and national scale. You’ll be working collaboratively with the River Action team to devise, develop and deliver creative campaigns and tactics, designed to have the greatest impact on the most threatened rivers and communities by engaging the voting and consuming public and holding polluters and government to account. You’ll be supporting the Head of Campaigns and our external consultants to deliver our political advocacy and legal action strategy to bring about change at the highest level of decision making. You will bring energy and innovation for scaling our reach and impact, blending a touch of the maverick with a professional and diplomatic approach to bringing about change urgently.
Main Duties
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Contribute to the delivery of River Action’s campaign strategies.
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Plan, deliver and coordinate data-driven campaigns for community, media and political audiences.
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Generate highly engaging written and graphic content for our campaigns, adjusting the tone and messaging to different audiences and campaign needs.
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Utilise research showing the causes and sources of river pollution at a catchment level within the policy and regulatory context and assess evidence (including scientific data and reports) to develop impactful campaigns.
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Work with our outside legal counsel to explore legal routes to tackling river pollution such as bringing judicial reviews targeting Government and private actions targeting industry.
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Utilise River Action’s project assessment and management systems and processes to ensure the efficient coordination of campaigns.
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Investigate and report pollution supply chains at a catchment level for example the relationship between farming, producing, transporting and retailing food and the associated pollution.
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Plan, deliver and coordinate creative campaigns including petitions, public meetings, protests, stunts and campaign collateral such as video and other content.
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Develop key campaign tools and assets such as props, promotional assets, toolkits and digital campaign tools.
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Draft engaging written content for different audiences to raise awareness of the problems rivers and communities face and offer hope and solutions.
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Contribute data and research outputs for the creation of press releases, MP briefings, policy documents and public communications.
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Represent River Action at campaign events and media opportunities, providing well-informed, professional and motivating contributions.
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Coordinate contractors and suppliers that are engaged to support our campaigns and activations.
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Contribute data and content for our impact monitoring and evaluation systems.
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Produce internal monthly campaign reports and provide content and data for external communications.
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Maintain and develop partnerships with other key groups and stakeholders working in similar areas of work to River Action.
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Identify opportunities to engage, empower and expand River Actions network of supporters.
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Support the Communications Coordinator to create inspiring and high quality digital and social media content and news stories, including taking photographs and videos, writing articles/blogs, providing comments and conducting interviews.
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Support the Head of Campaigns, Communications Coordinator and Senior Media Coordinator in responding to the reactive news agenda.
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Help ensure all team members are well-briefed and on brand ahead of external engagement.
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Contribute to fundraising efforts particularly crowd funding and drafting of funding proposals to support Campaigns and Fundraising Teams and charity’s mission.
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Work as a motivated and collaborative team player within a fast-paced team.
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Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.
Other Duties & Responsibilities
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Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
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Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
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To maintain confidentiality in all areas of work at River Action.
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UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
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Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.
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Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit an energetic, inquisitive, passionate and dedicated person. The ideal person will be an excellent communicator, well-organised, and thrive within a dynamic and fast-paced environment, comfortable representing River Action and engaging with diverse stakeholders. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
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A curious nature and desire to delve below the surface in your approach to understanding problems and offering solutions.
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Ability to think strategically and creatively to help deliver campaigns that are highly impactful, positively disruptive and meet River Action values.
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Significant project management experience, and familiarity with using project management systems, spreadsheets and databases.
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A track record of delivering high-impact campaigns, interventions and events, and organising people inside and outside an organisation.
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Creative attitude and skills for solving problems and raising awareness of problems and solutions.
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Digital campaigning skills and experience including digital tools and social media.
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A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
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Significant experience in public and political campaigning preferably within the environmental sector.
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Excellent written skills, adaptable to different audiences and messages, preferably backed by creative design and digital skills.
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An understanding of the issues that are impacting our rivers, land and wildlife, especially relating to land management including agriculture, transport, and utilities.
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The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
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The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.
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Exceptional IT literacy and a head for figures.
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Ability to work independently and take initiative to solve problems.
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Ability to work flexible hours as necessary.
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A good team player with a willingness to muck in as and where required.
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Ability to think clearly even when working under pressure.
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A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.
Written submission
River Action has just released data about the state of the British dairy industry in the national press. Please provide a one page campaign plan for how you would use that data and initial story to target the responsible polluters and government regulators, mobilise the public and campaign for urgent changes in industry practices and regulation. Consider how you would generate media headlines about the pollution problems and potential solutions while raising the profile of River Action, promoting positive opportunities that put farmers in a positive light and offering support to help them change their practices while targeting the root causes of the systemic problem caused by lack of regulation, lack of incentive and pressures from supply chains such as supermarkets. This should include your idea, target audience, how you would measure success, and a high level project plan. You do not have to include costs but your proposal should be appropriate for an overall budget of £20,000. Should you be successful in being invited to interview, you may be asked to present this idea.
Closing Date:
Applications will be reviewed on a rolling basis until 24th May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found.
Interview Date: Interviews expected to be held week commencing 27th May via video conference.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
MARKETING AND COMMUNICATIONS COORDINATOR
Contract: Permanent
Hours: Full-Time or Part-time (14-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s inaugural Marketing and Communications Coordinator will be responsible for all aspects of marketing, comms and PR of our Community Hubs, with a focus on our Oldbury Court Hub. The role will drive enhancements to the charity’s engagement and impact which will secure further support and resources for its critical work.
The postholder will work with colleagues in delivering regular communications output, events and campaigns, and in building and managing networks of local stakeholders and partners.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum plus £1,500 budget for personal and professional development
Contract: Fixed term for 15 months
Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK
Hours: 37.5 per week (pro-rata if part time is preferred)
Closing date: 16th June 11.30pm
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.
About you
We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.
If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.
We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:
Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768 Passcode: 74994782
We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Home or office (Scunthorpe, North Lincolnshire) working available. This role is available fully remotely.
Hours of work: This role is offered between 15 and 36.25 hours per week. This will be discussed with candidates at the interview.
Contract: This is a temporary position. Because of the uncertainty of the availability of funding, the Company cannot at this stage confirm exactly how long this will be for and cannot guarantee you any minimum or maximum period of employment.
*Candidates should be able to start as soon as possible and no later than 29 May 2024
About the role
The Welfare Scheme Assessor will be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done.
You’ll be an important and valued member of the team and, with the support of North Lincolnshire Citizens Advice, will be responsible for ensuring client focused outcomes are met in a pressurised environment.
You’ll be the first point of contact for residents applying for support from the welfare assistance scheme. You’ll offer applicants a holistic assessment designed to maximise household income, reduce expenditure and build greater financial wellbeing.
You’ll enable people to move as quickly as possible to problem resolution and to manage their essential needs so they are less likely to fall into debt and manage cost of living increases.
You’ll be responsible for making decisions on applications for financially based welfare support and will administer funds to households who would otherwise struggle to buy food or pay essential utility bills or meet other essential living costs.
You’ll enable people to take control of their financial wellbeing and signpost them to local statutory services and community groups that provide practical, social and emotional support.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment
How to apply:
The recruitment process and how to apply You should submit:
- A CV no longer than two pages
- Cover letter detailing how your skills and experience will help you in the role.
Applicants will be assessed and interviews offered on a rolling basis.