Junior data officer jobs
Supporter Experience Officer
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.
What you’ll do:
- Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
- Deliver timely, personalised thank-you messages and donor communications
- Support donor retention by monitoring giving patterns and engaging lapsed supporters
- Develop supporter journeys and automated touchpoints across email and CRM
- Help ensure every donor feels valued and connected to Treloar’s mission
- Contribute to events and fundraising campaigns, occasionally outside office hours
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who:
- Experience working with supporter databases (CRM experience ideal)
- Good level of standard education including Maths and English
- Proficient in using Microsoft Office Suite
- Strong attention to detail and an enthusiasm for using data
- The ability to plan, prioritise, and manage a varied workload
- A friendly, collaborative, and proactive approach
- A genuine passion for Treloar’s mission and values
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
- A supportive and inclusive working environment
- The chance to be part of a purpose-driven organisation with a real sense of community
- Excellent training & development opportunities
- Life insurance & Critical Illness Cover
- Group Personal Pension & Occupational Health schemes
- Health Cash Plan & Perkbox discount scheme
- Free wellbeing activities (e.g. gym/yoga/Pilates)
- Free parking & many other benefits
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.
Closing date: Wednesday 10th December at 12pm
Interview date: W/C 15th December 2025
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.
Reports to: Finance Manager
Directorate: Operations
Salary: £33,457 per annum
Location: London – EC4Y 8EE (hybrid working)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
The finance team is a core part of our Operations Directorate, and although we’re a small team we have a huge impact on the effectiveness of our organisation. The team provides support and guidance to all staff members on how to process invoices, expenses, and generally manage their budgets effectively. The main purpose of the Finance Officer role is to provide key support to the finance team with our finance processes, supporting staff members across the organisation, helping with any queries on a day-to-day basis, as well as supporting our members and suppliers with queries. The Finance Officer ensures all financial transactions are processed in accordance with BSR’s procedures and processes and in line with data protection regulations.
You don’t need to have worked in the charity sector previously. Continual professional development is vital for us as a team, and so we’re happy to support you if you’re interested in completing a professional finance qualification.
Main Responsibilities
Purchase Ledger
- Receive all supplier invoices (including member expenses), checking correct finance codes with relevant nominal, department, project, VAT and fund codes are on all invoices, and that the necessary authorisation is present
- Scan and file all finance related documents (e.g. bank statements)
- Set up fortnightly supplier payment runs for review by the Finance Manager
Sales Ledger
- Work with budget holders and project leads to produce sales invoices
- Liaise with budget holders to ensure correct coding of all invoices (nominal, department, project, VAT, and fund codes)
- Credit Control – dealing with customer queries and chasing for payments fortnightly
Other Finance Responsibilities
- Manage monthly credit card process including posting in Dext and reconciliation in Xero
- Assist the Finance Manager with preparing for year end and audit fieldwork
- Reconcile purchase ledger payments with the bank transactions
- Run new starter finance inductions for budget holders and set up new staff on finance systems
- Maintain process documents for all finance systems
- Suggest and support relevant finance system and process improvements where identified
- Be the first point of contact for finance systems and internal system integrations
Payroll
- Ensure new starters are processed by HR
- Process leavers
- Exported payroll reports and ensuring that they are filed in the correct place
- Run the monthly payroll with Finance Manager
- Submission of EPS and FPS to HMRC
- Pensions administration
Committee Management
- Minute-taking for Finance & Risk Committee meetings
- Administrative support relating to committee management
Please note: Interviews are scheduled to take place Tuesday 16 December.
Person Specification
- Desire to build a career in finance
- Experience of computerised accounting financial systems and CRM
- Experience in purchase and sales ledger management
- Experience in running or supporting payroll and pension administration
- Good organisation and time management skills
- Commitment to professional and personal development
- Excellent attention to detail
- Ability to explain finance processes to colleagues effectively using a business partnering approach
- Willingness to gain an in-depth understanding of what we do at BSR, to enable all colleagues to do their best work
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.
What You’ll Be Doing
- Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
- Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
- Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
- Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
- Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
- Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.
What We’re Looking For
- A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels.
- A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries.
- A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness.
- A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together.
Why Join Us?
We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.
Over the course of our history, the Trust has created a delivered innovative a meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The schools’ programmes we delivery include our Outreach/survivor speaker programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.
The Marketing and Communications Officer plays a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s programmes with schools across England. You will play a pivotal role in enhancing the visibility of, and driving registrations to, the Holocaust Educational Trust’s Department for Education funded ‘Supporting Survivor Testimony in Teaching’ initiative – specifically supporting a drive to engage and register schools, ensuring schools across England are inspired to take part through compelling and effective marketing and communications. The post’s work ensures that schools across the UK are inspired to engage with our programmes, building long term and ongoing relationships.
Key responsibilities
All of the responsibilities below are achieved by working closely with the Trust’s programmes team and with the various external MarComms agencies that provide support to the Trust, ensuring that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in our programmes and initiatives. As our in-house link to the MarComms agency, you will:
- Support with the development and implementation of an integrated marketing plan, which will drive school engagement, and will translate in to school registration on to the government funded ‘Supporting Holocaust Survivor Testimony in Teaching’ initiative.
- Ensure that a programme of compelling content and campaigns is shared across email, social media, and web platforms, all designed to inspire teachers and school staff to engage in HET’s programmes, translating into school registrations
- Work with colleagues across the Trust, as well as agencies, to ensure that HET’s communications channels are effectively coordinated in line with a shared marcomms calendar
- Support the creation and management of marketing content and messaging across platforms, including website, social media, email newsletters, blog posts, sector press and other.
- Produce engaging marketing materials, press releases, case studies and reports to promote programmes’ impact and inspire engagement.
- Identify new sources of educational contacts, to build the Trust’s database and increase visibility of our marketing materials.
- Build relationships with media contacts, stakeholders, and partners to maximise PR opportunities.
- Provide accurate information regarding engagement to enable the preparation of reports, including reports to donors and funders including government, as well as to the Board of Trustees; and undertake analysis to identify and recommend opportunities for improvement in the effectiveness of marketing activities
- Monitor marcomms delivery against KPIs regularly, ensuring stats are kept up to date and flagging in advance if there is a chance of not meeting a KPI.
- Ensure marketing and communications are delivered in line with responsibilities related to data protection including General Data Protection Regulation (GDPR) and the Data Protection Act 2018, and that GDPR is part of programme planning across all programmes.
To find out more please read our full job description and person specification, and click through to our website to find out how to apply.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Main purpose of role
Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.
The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.
The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking
Closing date: Tuesday 9th December
Interview dates: 16th and 17th of December
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Universify as our Programme Co-ordinator! This is a great opportunity for someone experienced in working with young people and interested in joining a friendly and passionate team to deliver a core aspect of the charity’s objectives.
Who we are
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We equip young people from low socio-economic and underrepresented backgrounds with the skills, knowledge, and belief to fulfil their potential through education.
We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. To achieve our aims, we currently run two year-long programmes. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching. Our Step Ahead Bristol programme consists of a calendar of day visits in Bristol and Oxford in Year 10 and 11 and regular online coaching.
The role
As the Programme Coordinator, you will work within the programme team to co-ordinate and deliver our national programme and communities programme for over 100 participants. You will also support the planning and oversight of our activities for partner-led programmes.
Main Duties
- Preparing and delivering our programmes
- Organise programme logistics- including managing room bookings, kit preparation, individuals’ requirements
- Co-ordinate recruitment and onboarding for students, tutors and volunteers
- Manage general enquiries and administration alongside the programme team
- Coordinating the coaching programme and managing enquiries
- Support the delivery of external partner programmes including outreach days, and alumni programme
- Provide safeguarding support as part of the charity's safeguarding team and providing on-course safeguarding support to students and volunteers
- Co-lead the student council alongside the Volunteer Officer to promote students’ views in the charity’s decision-making
SKILLS AND EXPERIENCE
Required skills and characteristics
- Strong interpersonal skills and ability to communicate with different audiences
- Proactive, adaptable and self-motivated; a quick learner who enjoys working in a small team
- Ability to create and maintain relationships with a range of external stakeholders, especially schools and young people
- Ability to organise large amounts of information and oversee a range of small-medium sized tasks concurrently
- Ability to manage a large project including communicating progress and plans to a team, prioritising tasks, and delegating where necessary
- Some data analysis skills and an understanding of charity impact reporting, or a willingness to learn about impact reporting
- Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience:
- Experience of working with young people, particularly vulnerable groups, including delivering programmes
- Experience working flexibly across multiple projects
- Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
- Experience and confidence in using MS Office and Excel
- Secure knowledge and experience of child safeguarding policy and practice. Level 3 Safeguarding Lead qualification or a willingness to obtain this as part of the role
Desirable experience and skills
Ideally, candidates would have experience in a few of the following areas:
- Experience managing residential programmes or large-scale events as part of a team. Experience of designing educational programmes.
- Experience of working with schools and universities
- Coaching expertise and ability to train coaches
- Experience of using the basic functions of a CRM and a willingness to build this knowledge
- Some data analysis skills
At Universify, we want everyone to feel confident and supported. If you have any questions about the role or the application process, please get in touch.
Universify is committed to educational equality - and that universities should be open to anyone with academic potential, regardless of background.



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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Schools Education Officer - Digital Projects
DEPARTMENT: Education Team, Programmes Department, Foundation
LOCATION: Stamford Bridge (with regular delivery at educational establishments throughout the week)
CONTRACT: 35 hours per week, Monday to Friday.
DIRECT REPORTS: Digital Blue -Education Officer
JOB FUNCTION: To lead, teach and deliver on behalf of Chelsea FC Foundation the innovative Digital Blue Project. This will include the delivery of a range of initiatives and programmes as we develop this area of STEM provision for our local beneficiaries, Foundation wide.
Closing date: 24th December
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
PLAY YOUR PART (Main Responsibilities):
- Oversee the delivery of our Foundation Digital Blue programme; in line with Foundation outcomes and line management of associated officers and coordinators to ensure all elements meet required standards
- Develop and deliver further Digital Blue programme schemes to inspire participants of all targeted ages involved in the programme – which includes the creation of resources and promotional materials.
- Work collaboratively across the Foundation on our Digital Blue initiatives to identify potential service gaps, and potential for further grants to develop provision.
- Work with the Schools Education Manager and Futures Manager to identify development opportunities and service gaps within existing programmes.
- Support the Philanthropic Partnerships Team and Grants Teams with approaching suitable partners and/or funders as identified to develop programme funding opportunities.
- Attend Local Strategic Partnership Meetings to raise awareness of our local provision, and then network to enhance new funding and delivery opportunities
- Coordinate and devise scheduling or the delivery of Digital Education programme, including schools based and stadium sessions
- To successfully manage relationships with participants, schools, community settings and partners as part of the programme.
- To undertake any other Foundation activities that may be required in addition to the role.
DO THE RIGHT THING (Our Expectations):
- To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
- To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
- To report any misconduct or suspected misconduct to the HR Department
HERE TO WIN (Measures of Performance):
- To provide opportunities that are best in class and industry leading demonstrating high performance.
- To demonstrate excellent subject knowledge and provide to support to others with developing their own STEM subject knowledge.
- To be responsible for and ensure that all data, monitoring, and evaluation is captured and inputted onto data management systems.
- To be an inspiring role model, creating a safe, positive and fun environment in which to motivate and encourage children and young people to learn.
- To ensure that all digital education programmes are delivered within the budgetary constraints.
- To develop and maintain relationships with key stakeholders including schools, colleges, local authorities, voluntary sector organisations and other funders
- Complete and submit high quality project reports at 6-month intervals, or as and when required internally or in accordance with the needs of each funder.
- To achieve weekly and monthly targets as set out by the Skills & Learning Manager.
- To attend regular team and organisation meetings reporting key performance achievements/areas for improvement.
- To demonstrate the ability to drive and innovate new and existing opportunities individually and as part of a dynamic team.
- To have the ability to work in a confident and flexible manner, and understand the importance of private and confidential material
- Ensure success stories are captured through working with Chelsea FC Foundation/Chelsea FC media staff.
PROUD TO BE CHELSEA (Person Specification):
Qualifications:
Essential
- Relevant professional and/or academic qualifications or a minimum of 2 years’ experience in the industry sector
- Emergency Aid and Safeguarding Children Certificates
Desirable
- Level 2 or above Youth Work Qualification
- Clean Driving Licence
Experience:
Essential
- A knowledge and understanding of digital programmes and other STEM related activities.
- Experience of delivering sessions to children & young people in primary and secondary school settings.
- Experience in line-management of full-time and sessional staff members
- Ability to manage own timetable, meet multiple deadlines and work flexible hours, which may include evenings and school holidays.
·
Desirable
- Teaching Qualifications (PETTL / PGCE)
- Outstanding track record in developing education programmes and opportunities for groups who may be hard to reach
- Knowledge of Chelsea FC Foundation, CCO’s and Football Charity programmes
- Knowledge of PLCF and PLPFA funded projects
- Knowledge of Monitoring & Evaluation and quality assurance programmes relevant to the industry sector
- GDPR knowledge compliance
In return: (Benefits)
- 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
- Pension Contribution (5%)
- Life Assurance (4 x base salary)
- Private healthcare through Vitality
- C2W (Cycle to Work scheme)
- Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
- Free staff lunches at Stamford Bridge (Mon-Fri)
- Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
- Employee Assistance Program, Mental Health first aiders and a strong well-being community
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Volunteer Engagement Officer
DEPARTMENT: Foundation
LOCATION: Stamford Bridge
CONTRACT: Permanent
Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.
Job Function: To support the development and management of a high-impact volunteering programme at the Foundation
Closing date: 12th December
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
You’ll be: (Responsibilities):
- Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
- Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
- Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
- Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
- Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
- Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
- Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
- Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
- Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
- Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated.
- Providing additional support to the Fundraising team as and when required.
- Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
- Positive feedback from volunteers, partners and staff, with evidence of impact shared.
- Managing multiple work streams and requests, demonstrating good judgement to prioritise these.
You’ll have: (Experience)
Experience:
- Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
- A strong track record in successful project management and programme delivery.
- Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
- Experience in effective administration and management of competing priorities.
- Strong organisational and administration skills, with excellent attention to detail.
- Excellent communication skills, able to engage and inspire a wide range of audiences.
- Ability to work independently and take initiative, which contributing as part of a team.
- Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
- Professional, discrete and able to handle confidential information appropriately.
- Strong attention to detail with a high level of written and IT literacy (MS Office).
In return: (Benefits)
- 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
- Pension Contribution (5%)
- Life Assurance (4 x base salary)
- Private healthcare through Vitality
- C2W (Cycle to Work scheme)
- Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
- Free staff lunches at Stamford Bridge (Mon-Fri)
- Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
- Employee Assistance Program, Mental Health first aiders and a strong well-being community
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the leading UK network for British Muslim-led charities and community organisations! Building on your passion for social justice and sector improvement, support the growing sector, advocate for change for minority communities and the user-led organisations who support them.
Job role: Junior Policy and Advocacy Officer
Employer: Muslim Charities Forum
Salary: £29,000 –£32,000 per annum
Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)
Position: Fixed Term Contract, 3 years.
Location: London SE1. Nearest stations: Waterloo, Lambeth North
Closing date for applications: 16th December 2025, 5.00pm or until a suitable candidate is identified.
About Muslim Charities Forum (MCF)
Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy.
We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society.
Role Purpose
The Junior Policy & Advocacy Officer will support the delivery of MCF’s policy, advocacy and research work. Working closely with the Head of Policy & Advocacy, they will contribute to policy monitoring, research projects, member engagement, and influencing activities across government, civil society, and the wider third-sector ecosystem.
This role is ideal for an early-career professional with strong analytical skills, a passion for social justice, and an interest in policy, research, and advocacy relating to the Muslim-led voluntary and community sector.
Key Responsibilities
1. Policy Monitoring and Research Support
• Track and summarise relevant UK policy, regulatory, parliamentary and sector developments related to civil society, charity regulation, funding, equity, inclusion and climate-related legislation or sustainability policy, reflecting MCF’s commitment to sector-wide awareness of climate action.
• Assist in drafting policy briefings, consultation responses, evidence submissions, and research summaries.
• Support the Head of Policy & Advocacy in compiling data and insights for reports, position statements and strategic documents. • Conduct desk-based research on thematic issues affecting Muslim-led and minority-led organisations.
• Monitor media commentary relevant to the British Muslim-led Voluntary and Community Sector and contribute to the preparation of responses, in collaboration with the Policy and Communications teams.
2. Advocacy and Influencing Support
• Support engagement with government stakeholders by preparing meeting briefs, background notes, and follow-up materials.
• Help coordinate MCF’s involvement in roundtables, APPG sessions, consultations, and external events.
• Maintain databases of stakeholders including parliamentarians, policymakers, think tanks, regulators and sector partners. • Support public affairs monitoring, including parliamentary questions, debates and committee activity.
• Contribute to MCF’s work on climate action awareness and sustainability by supporting advocacy messaging, stakeholder engagement or policy monitoring relating to sustainable practice across the Muslim charity sector.
3. Engagement with Members and Sector Stakeholders
• Assist in organising policy workshops, training sessions, and capacity-building resources for MCF’s members.
• Help collect insights, feedback and lived experience from member organisations to inform MCF’s policy positions.
• Respond to member enquiries relating to policy, regulation or advocacy support.
• Contribute to resources that help Muslim-led charities navigate regulatory and structural barriers.
• Support member-facing materials and capacity-building related to sustainability, climate awareness, or environmental good practice where required. 4. Communications and Content Support
• Draft accessible summaries of policy developments for newsletters, blogs, briefings or social media (in collaboration with the Communications team).
• Ensure policy messages are communicated consistently and clearly to internal and external audiences.
• Help prepare slides, visuals or short reports for senior-level advocacy engagements.
• Work with the Communications team to cntribute to external messaging that aligns with MCF’s media monitoring, research findings and sector commentary.
5. Administration, Coordination and Reporting
• Provide administrative support for the policy and advocacy workstream, including scheduling, minutes, organisation of meetings and events. • Maintain systems for tracking policy work, research outputs and stakeholder engagement.
• Assist with monitoring, evaluation and reporting on the impact of policy activities.
• Ensure compliance with internal processes and external regulatory requirements (e.g., lobbying regulations).
Person Specification
Essential
• Experience (including internships or volunteering) in policy, research, public affairs, community advocacy or a related area.
• Strong understanding of UK political, charity or social policy landscapes.
• Excellent written and verbal communication skills, including the ability to summarise complex information clearly.
• Strong analytical and research skills, with the ability to interpret data and produce evidence-informed insights.
• Good organisational skills, with the ability to manage multiple tasks and meet deadlines.
• Commitment to social justice, equity and strengthening underrepresented communities.
• Ability to work collaboratively in a small, fast-paced team.
• Sensitivity to issues affecting Muslim-led, minority-led or faith-based civil society.
• Awareness of key issues, legislation or trends relating to climate change or sustainability affecting civil society.
• Interest in media monitoring, public messaging or analysing public commentary related to the sector.
Desirable
• Experience working or volunteering within the voluntary sector, community organisations, or advocacy projects.
• Understanding of intersectionality and structural inequalities affecting minority and marginalised communities.
• Experience producing policy briefs, research notes or advocacy materials.
• Familiarity with parliamentary processes or government engagement.
• Lived experience relevant to the communities MCF represents.
Values and Behaviours
• Collaborative, inclusive and respectful approach to diverse stakeholders. Proactive, organised and self-motivated, with willingness to learn.
• Integrity and professionalism when representing MCF.
• Commitment to diversity, equity and inclusion.
• Ability to amplify underrepresented voices with care and accuracy.
What We Offer
• Opportunity to develop skills in policy, research, advocacy and stakeholder engagement.
• Mentorship and learning from experienced senior leaders.
• A supportive and inclusive working environment.
• Chance to contribute to meaningful, systemic change within the UK’s Muslim led charity sector.
Application Information
If you are a change maker who wishes to help us empower the sector, please send your CV and a covering letter outlining your suitability for the role. We reserve the right to withdraw this role once a suitable candidate is identified.
If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.
Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).
No agencies.
UK residents only. Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks.
The client requests no contact from agencies or media sales.
Purpose of the post
The Finance Officer plays a crucial role within HDR UK as one of the key points of contact and financial support for the Institute. The role is responsible for managing the financial transactional processes and providing crucial cross-organisational support and troubleshooting via the Finance inbox. The Finance Officer supports with the management of the Accounts Payable and Accounts Receivable functions, from supplier set up through to payment run processing. The role also plays a key part in the running of our finance system, Microsoft Dynamics 365, and our expense system, Continia Expense Management. The Finance Officer is the key point of contact between HDR UK and our external Payroll providers, supporting with timely and accurate preparation and review of the monthly payroll process. The successful candidate will be working across the entire organisation, including contact with senior stakeholders on the central team, and with our external partners.
This is an exciting role which offers career development opportunities in finance management (the incumbent Finance Officer is moving up to a Finance Business Partner position). The successful candidate will be working across the entire organisation, including contact with senior stakeholders on the central team, and with our external partners.
Main responsibilities
- Responsible for the finance inbox, first point of contact for finance queries and ensuring appropriate filing of all relevant documentation
- Managing purchase ledger
- Preparing and processing weekly payment runs
- Managing the employee expense process and the public engagement expense process
- Preparing monthly bank and balance sheet reconciliations
- Ensuring all transactions are accurately recorded in the accounting system
- Working with the Finance Business Partners to ensure all postings are correctly coded
- Finance system management – general administration and management of the finance and expenses system
- Troubleshooting of finance system and expense system queries and issues
- Performing administrative tasks related to customer and vendor setup
- Performing administrative tasks relating to credit card expenditure
- Assisting with preparation for annual audits and year end statutory accounts
- Assisting with monthly payroll checks
- Continuous improvement of processes and procedures
- Updating the finance manual as and when changes are made to processes
Skills
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels.
- Excellent interpersonal skills and ability to handle sensitive issues positively and confidentially
- Ability to work accurately with attention to detail
- Excellent relationship building and networking skills
- Excellent problem-solving skills and confident in decision making
- Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment and to work in an agile, flexible and pragmatic way
- Proficient with Excel, Word, Adobe, and Outlook.
- A good understanding of accounting principles, such as double-entry accounting
- A strong desire to learn on-the-job and engage in career development. This role presents an excellent opportunity for a motivated individual to gain finance competencies.
The client requests no contact from agencies or media sales.
Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives using the problem solving, technical and data skills you've developed in your career so far?
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a motivated Data and IT Support Officer to support the work we do.
Why Join Us
You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits:
- 28 paid holidays + 8 bank holidays (pro-rata for part-time)
- 6% pension contribution from Action Foundation
- Employee assistance programme
- Real living wage
- 2 paid medical appointment leave days/year
- Training and development opportunities
About the Role
You'll be part of Central Service Team which helps keep essential "back-office" support functions going smoothly (e.g., HR, IT, H&S, Finance, administration) that allow frontline departments to focus on their core duties. Every day, you'll play an important role in keeping systems reliable and data secure. As the go-to person for tech support and data management, you'll ensure everything is accurate, accessible, and safe.
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 12:00 noon on Monday 1st December 2025
Interviews are planned to be held on w/c 8th December at Action Foundation, Melbourne Street Newcastle, NE1 2JQ (subject to change)
Please go to Action Foundation website for a link to the Job Description, Application Form and contact details if you would like an informal chat about the role, or if you would like any support in the application process,
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Orbis UK
Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.
Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.
At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.
Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m. These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.
Our ambition is to grow our income to £10 million per year within the next five years.
Overall purpose of the role
The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.
We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.
There are four key areas of responsibility for the role:
i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.
ii) Preparing high quality, written applications and reports to funders.
iii) Reviewing and growing a small Trust mailing programme (under 10K)
iv) Provision of support to the team in Raisers Edge data management and internal reporting.
Full details of the job description are attached below.
Benefits of working for Orbis UK
Before completion of probation:
· Competitive Salary benchmarked annually
· Minimum 25 days holiday pro-rated increasing with length of service
· Life Assurance Policy (4 x salary)
· Employee Assistance Programme
· E-learning Courses
· Social Activities
· Flexi-time
· Free Sight Test
After completion of probation:
· Matched employer pension contribution up to a maximum of 10% of basic salary
· Interest free season ticket loan
· Cycle to work scheme
· Contribution to cost of new prescription glasses
· Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: Friday, 5th December 2025
Interviews: W/C 8th December 2025
Start Date: January/February 2026
All applicants must have the legal right to live and work in the UK.
Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias
Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.
Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)
Application is via curriculum vitae and covering letter, detailing why you believe you are suitable for the position, referring to your experience and qualification.
The client requests no contact from agencies or media sales.
Senior Finance Officer: Income and Data
Full-time, Hybrid (at least 2-3 days per week onsite)
Fixed-term (18 months)
£41,723 per annum
Apply by 12pm on Monday 8 December 2025
About the role
Are you an experienced finance professional with a passion for accuracy and data integrity? The British Museum is looking for a Senior Finance Officer: Income and Data to play a key role in managing the income functions of the Museum group and oversee the financial data interfaces.
The British Museum is proud to be one of the world's most visited museums. In 2024, its home in Camden received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, with projects to support the Museum's sustainability goals and reinvent some of our galleries.
You'll be part of a collaborative team in a dynamic environment, helping to ensure the Museum's financial operations run smoothly and efficiently, supporting the day-to-day activities for the Museum and its transformation projects.
Key areas of responsibility
- Management:
- Lead and manage a small team, ensuring high standards of performance and professional growth
- Provide training and guidance to members of the team and other junior Finance staff, providing hands-on support where required
- Financial Administration:
- Oversee income and cash handling functions, ensuring all income is processed accurately and on time
- Manage financial data interfaces, troubleshoot discrepancies, and maintain robust internal controls
- Ensure financial processes will support new commercial initiatives
- Problem solve by defining issues in collaboration with stakeholders and recommending effective and efficient courses of action
- Collaborate with departments across the Museum to provide first-class financial support
- Drive improvements in processes and systems, supporting new commercial initiatives
About you
- Part-qualified and progressing towards qualification (ACCA/CIMA)
- Strong knowledge of accounting principles, cash handling, and credit control
- Experience with financial systems and data interfaces; ability to resolve discrepancies quickly. Ideally with experience of Unit 4 and Microsoft Dynamics
- Excellent attention to detail, organisational skills, and ability to manage competing priorities
- Confident communicator with line management experience and a proactive, flexible approach.
Benefits
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more here)
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
- 1 hour paid lunch break
- Subsidised staff canteen
- Discounts on gift shop purchases
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all employees and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills and experience.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Our Midlands team has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £60m to good causes throughout the area.
As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there is 1 Senior Grant Making Manager, 8 Funding Managers and 26 Funding Officers.
Reporting to the Senior Head of Regional Funding, you will work on a hybrid basis, working both remotely and spending some of your time in the Birmingham office (located near Five Ways). There will also be some occasional travel to other locations across the region throughout the year.
Organising will be at the heart of your role, and you will be in regular contact with the team across the region. The key duties of the role include:
- Supporting the Senior Head of Regional Funding, Senior Grant Making Manager, Funding Managers and their teams.
- Administration of our grant-making database using Salesforce.
- Diary management for the Senior Head of Regional Funding and Senior Grant Making Manager.
- Organising, supporting and minuting a range of regular online and face-to-face meetings.
- Responding to customer enquiries made to the region.
- Supporting teams with stakeholder engagement.
- General administrative and facilities support.
Interview Details:
- Date: 7th & 8th January
- Format: In-Person
- Location: Hybrid, flexible working, Birmingham based, with an expectation to be in the office around 1 day every 2 weeks.
We will be hosting a briefing session about the role on: Wednesday 3rd December 2025, 13:00 – 13:45 pm. To register or ask any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential:
- Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.
- Excellent customer service skills, with experience of working in a customer-facing role.
- Excellent verbal and written communication skills, with the ability to work with senior stakeholders.
- Ability to work within a team but to also work independently, using your own initiative.
- Good IT skills (including Microsoft Office) with an ability to work across a variety of systems and platforms, interpreting financial information, arranging meetings and booking travel.
Desirable:
- Ability to handle sensitive information with discretion and sensitivity.
- Previous voluntary or work experience in the charitable sector.
- Diary management experience
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Supporter Contact Officer
Salary: £36,562-£37,602
Location: London-Hybrid
Tenure: Full Time, 6 months Fixed-Term
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have proven experience of developing and implementing successful influencing strategies?
Could you make a real impact by supporting our efforts to promote social justice and fight poverty?
Then we'd love to hear from you!
ActionAid UK is looking for a Supporter Contact Officer to join our Supporter Operations and Fundraising Compliance team. This role sits at the heart of our supporter experience, ensuring that anyone who contacts ActionAid, whether by phone, email, or social media receives a warm, informed and timely response. You will be the first point of contact for supporters and potential supporters, helping them feel valued and confident in their relationship with ActionAid.
Working closely with colleagues across Fundraising, Public Engagement, Data Protection, and our Overseas Child Sponsorship teams, you’ll manage enquiries, process donations, resolve issues, and contribute to a positive supporter journey. The role involves maintaining accurate CRM records, adhering to data protection principles, and ensuring that all communications reflect our Every Supporter Matters ethos. You will also support wider organisational activity such as emergency appeals, supporter retention, and keeping-in-touch calls.
As part of the Supporter Contact team, you will represent ActionAid in internal meetings, contribute to induction of new staff, and uphold our mission, values and feminist principles in your daily work. The role requires strong communication skills, the ability to handle enquiries across multiple digital channels, and confidence working in a fast-paced environment. Previous experience in customer service and familiarity with relationship-management databases are essential, along with solid IT literacy and an ability to explain information clearly and simply. Charity sector or supporter care experience is beneficial but not required.
We are looking for someone who is comfortable managing their workload independently while also contributing positively to team culture. You should be open to learning, adaptable to changing priorities, and confident in engaging with supporters in a way that reflects ActionAid’s commitment to safeguarding, inclusion and anti-racist practice.
If you are motivated by helping people, committed to high-quality supporter care, and keen to contribute to ActionAid’s work supporting women and girls worldwide, we would welcome your application.
Interviews likely to be held W/C 15 December 2025
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm








