Junior data officer jobs

Reports to: Finance Manager
Directorate: Operations
Salary: £33,457 per annum
Location: London – EC4Y 8EE (hybrid working) 
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

The finance team is a core part of our Operations Directorate, and although we’re a small team we have a huge impact on the effectiveness of our organisation. The team provides support and guidance to all staff members on how to process invoices, expenses, and generally manage their budgets effectively. The main purpose of the Finance Officer role is to provide key support to the finance team with our finance processes, supporting staff members across the organisation, helping with any queries on a day-to-day basis, as well as supporting our members and suppliers with queries. The Finance Officer ensures all financial transactions are processed in accordance with BSR’s procedures and processes and in line with data protection regulations. 

You don’t need to have worked in the charity sector previously. Continual professional development is vital for us as a team, and so we’re happy to support you if you’re interested in completing a professional finance qualification.

Main Responsibilities

Purchase Ledger 

• Receive all supplier invoices (including member expenses), checking correct finance codes with relevant nominal, department, project, VAT and fund codes are on all invoices, and that the necessary authorisation is present 
• Scan and file all finance related documents (e.g. bank statements)  
• Set up fortnightly supplier payment runs for review by the Finance Manager 

 Sales Ledger 

• Work with budget holders and project leads to produce sales invoices  
• Liaise with budget holders to ensure correct coding of all invoices (nominal, department, project, VAT, and fund codes) 
• Credit Control – dealing with customer queries and chasing for payments fortnightly 

Other Finance Responsibilities 

• Manage monthly credit card process including posting in Dext and reconciliation in Xero  
• Assist the Finance Manager with preparing for year end and audit fieldwork 
• Reconcile purchase ledger payments with the bank transactions 
• Run new starter finance inductions for budget holders and set up new staff on finance systems 
• Maintain process documents for all finance systems 
• Suggest and support relevant finance system and process improvements where identified 
• Be the first point of contact for finance systems and internal system integrations 

Payroll 

• Ensure new starters are processed by HR 
• Process leavers  
• Exported payroll reports and ensuring that they are filed in the correct place 
• Run the monthly payroll with Finance Manager 
• Submission of EPS and FPS to HMRC 
• Pensions administration

Committee Management 

• Minute-taking for Finance & Risk Committee meetings 
• Administrative support relating to committee management  

Please note: Interviews are scheduled to take place Tuesday 16 December.

Person Specification

1.  Desire to build a career in finance  
2.  Experience of computerised accounting financial systems and CRM 
3.  Experience in purchase and sales ledger management  
4.  Experience in running or supporting payroll and pension administration 
5.  Good organisation and time management skills
6.  Commitment to professional and personal development 
7.  Excellent attention to detail 
8. Ability to explain finance processes to colleagues effectively using a business partnering approach
9. Willingness to gain an in-depth understanding of what we do at BSR, to enable all colleagues to do their best work

About Future Frontiers 

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where every young person can unlock their potential regardless of their background or the barriers they might face. Our mission is to equip young people from low-income households to develop careers knowledge, employability skills, confidence and connections that will help them to broaden their horizons and prepare for fulfilling futures. 

This year, we will work with c.2,500 young people across Greater London, delivering careers coaching, workplace experiences, insight and guidance in partnership with businesses, schools and supporters. You can find out more about our programme and impact so far in the Annual Impact Report on our website.

About the role 

The role of the Partnerships Engagement Officer is to work closely with our partners and colleagues across Future Frontiers to support the smooth delivery of our programmes and share stories and impact information through a variety of communications channels. This role is key to delivering our work and making a lasting difference for young people from under-resourced backgrounds on their education and career journeys. 

The Partnerships Engagement Officer helps manage vital relationships with volunteers, schools and businesses, and acts as a first point of contact for onboarding queries. This role also helps to promote our partnership activities through producing and sharing marketing and communications content, such as LinkedIn posts and impact reports. 

Your responsibilities:

Set up and enable successful programmes 

• On-board volunteer coaches, including processing DBS checks online and manually, and responding to queries from coaches

• Manage the volunteer onboarding journey, including making any improvements based on feedback

• Maintain accurate records, including creating and updating coach and pupil records on the Salesforce database

• Create impact reports for partners to illustrate the difference they have made and encourage partnership expansions and renewals 

• Alongside the wider Partnerships team, support partners with their fundraising and employee engagement activities for Future Frontiers as needed 

Stakeholder engagement, marketing and communications

• Manage the Future Frontiers LinkedIn account, including working with the Partnerships team to develop a proactive plan to fit with our calendar and priorities, and creating content as needed

• Use templates and brand guidelines to create materials and communications for Partnerships audiences which align with Future Frontiers’ brand and convey core messaging 

• Produce assets and materials in a range of formats to support priority projects and activities with partners

Wider contribution

• Contribute to department-, directorate- and organisation-wide projects and priorities through membership of project groups or taking on pieces of work in line with your skills, experience and development objectives

• Proactively identify and share opportunities to improve partners’ experiences and/or internal processes; to help ensure continuous improvement of our work

• Act as an ambassador for Future Frontiers, our cause and values in all engagements and communications with partners, supporters and suppliers

About you

Experience and knowledge 

• Experience of working with customers or clients and supporting the development of mutually beneficial relationships, ideally with businesses and/or schools (essential)

• Experience of producing compelling communications in different formats, ideally familiar with Canva, Salesforce and LinkedIn  (essential)

• Experience of working in a team, taking ownership of areas of work and contributing to shared successes (essential)

• Knowledge of the UK education system (desirable)

• Understanding of the UK charity sector and relevant legislation and best practice, such as GDPR and the Code of Fundraising Practice (desirable)

Skills and competencies

• Passion for Future Frontiers’ mission: you are motivated to play a role in empowering young people from low-income backgrounds to realise their potential. 

• Thorough and organised: you have strong attention to detail, maintain accurate records and can manage multiple deadlines. 

• Proactive self-starter and problem-solver: you take initiative and approach your work with a positive, can-do attitude. 

• Design and communication skills: you can communicate messages in different formats, and have an eye for design.

• Collaborative: you work well with others and contribute to a supportive, team-oriented culture.

• Growth-oriented: you enjoy learning new skills and meeting new people, are keen to continue your personal and professional development and embrace opportunities to learn and grow. 

What we can offer you 

• Annual leave of 27 days plus bank holidays, increasing with service 

• Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like) 

• 4pm finish on Fridays 

• Annual personal training and development budget of £300 

• Employee Assistance Programme, including counselling offer

• Team building offsites and regular team socials throughout the year 

• Additional parental leave pay and additional childcare leave for child’s first 2 years 

• There may also be an opportunity to take on a relevant apprenticeship to support your development

Equal opportunities, diversity and inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers and programme participants as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

How to apply

To apply, please complete our application form on our website, attaching your CV and answering the following questions: 

1. Why do you want to work at Future Frontiers? What is it about our organisation that excites you? Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us. (Max. 1,500 characters)

2. Please tell us how you meet the essential criteria given in the job description under Experience & Knowledge. Strong answers will factually and succinctly demonstrate your relevant experience. (Max. 2,000 characters) 

We recommend that you prepare your answers in a separate document, then copy and paste them into our form. 

Deadline: Monday 1 December, 5pm

Start date: Mid-late January

Interview dates: First round interviews will take place virtually during the week commencing 8th December. Second round interviews will be held in person at our office near London Bridge during the week commencing 15th December. 

The successful candidate will be required to undergo DBS and reference checks. 

Join Universify as our Programme Co-ordinator! This is a great opportunity for someone experienced in working with young people and interested in joining a friendly and passionate team to deliver a core aspect of the charity’s objectives. 

Who we are

Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We equip young people from low socio-economic and underrepresented backgrounds with the skills, knowledge, and belief to fulfil their potential through education.

We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. To achieve our aims, we currently run two year-long programmes. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching. Our Step Ahead Bristol programme consists of a calendar of day visits in Bristol and Oxford in Year 10 and 11 and regular online coaching. 

The role

As the Programme Coordinator, you will work within the programme team to co-ordinate and deliver our national programme and communities programme for over 100 participants. You will also support the planning and oversight of our activities for partner-led programmes. 

Main Duties

• Preparing and delivering our programmes
  • Organise programme logistics- including managing room bookings, kit preparation, individuals’ requirements
  • Co-ordinate recruitment and onboarding for students, tutors and volunteers
  • Manage general enquiries and administration alongside the programme team
• Coordinating the coaching programme and managing enquiries
• Support the delivery of external partner programmes including outreach days, and alumni programme 
• Provide safeguarding support as part of the charity's safeguarding team and providing on-course safeguarding support to students and volunteers
• Co-lead the student council alongside the Volunteer Officer to promote students’ views in the charity’s decision-making 

SKILLS AND EXPERIENCE

Required skills and characteristics

• Strong interpersonal skills and ability to communicate with different audiences 
• Proactive, adaptable and self-motivated; a quick learner who enjoys working in a small team
• Ability to create and maintain relationships with a range of external stakeholders, especially schools and young people 
• Ability to organise large amounts of information and oversee a range of small-medium sized tasks concurrently 
• Ability to manage a large project including communicating progress and plans to a team, prioritising tasks, and delegating where necessary
• Some data analysis skills and an understanding of charity impact reporting, or a willingness to learn about impact reporting 
• Works well in a small team and is interested in working in a small organisation

Required experience

We are looking for candidates with the following experience:

• Experience of working with young people, particularly vulnerable groups, including delivering programmes 
• Experience working flexibly across multiple projects
• Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard 
• Experience and confidence in using MS Office and Excel 
• Secure knowledge and experience of child safeguarding policy and practice. Level 3 Safeguarding Lead qualification or a willingness to obtain this as part of the role

Desirable experience and skills 

Ideally, candidates would have experience in a few of the following areas:

• Experience managing residential programmes or large-scale events as part of a team. Experience of designing educational programmes.
• Experience of working with schools and universities
• Coaching expertise and ability to train coaches
• Experience of using the basic functions of a CRM and a willingness to build this knowledge
• Some data analysis skills

At Universify, we want everyone to feel confident and supported. If you have any questions about the role or the application process, please get in touch.

Individual Giving Fundraising Officer

Individual Giving Fundraising Officer (12-Month Maternity Cover)

Location: Maidenhead HQ with hybrid working options
Contract Type: 12 Months Fixed Term
Salary: £34,500 to £36,000, depending on experience
Hours: Full Time, Monday to Friday

Are you passionate about making a difference and building meaningful connections? Join the Commonwealth War Graves Foundation (CWGF) as our Individual Giving Fundraising Officer and help us honour the memory of those who served, while shaping the future of our supporter community.

In this varied and rewarding role, you'll lead on individual giving and membership programmes, develop creative fundraising campaigns, and deliver an outstanding experience for our valued supporters. You'll manage communications, events, digital fundraising, and merchandise, working closely with a friendly and supportive team.

Who we are:

The Commonwealth War Graves Commission (CWGC) honours and cares for the men and women of the Commonwealth forces who died in the First and Second World Wars, ensuring they are never forgotten. Funded by six Member Governments, we maintain cemeteries and memorials at over 23,000 locations worldwide, preserving their heritage and stories for future generations.

The Commonwealth War Graves Foundation (CWGF) is the charitable arm of the CWGC and the home of this role. We engage people through fundraising, events, and educational programmes that share the inspiring stories of those who served and highlight the CWGC's ongoing work.

What you'll do:

· Grow and engage our supporter base through innovative fundraising and membership activities

· Manage supporter communications, including newsletters, events, and digital campaigns

· Oversee data and reporting, ensuring accuracy and compliance

· Support and coordinate volunteers, helping to deliver our mission

· Collaborate across teams to maximise impact and income

What you'll bring:

· Experience in individual giving fundraising and supporter engagement

· Excellent communication and organisational skills

· A collaborative, can-do attitude and a passion for our cause

This is a fantastic opportunity to develop your fundraising career, contribute to a unique heritage organisation, and make a real impact.

If you're ready to inspire others and help us achieve our ambitious goals, we'd love to hear from you!

Apply today and help us ensure their stories are never forgotten.

As this is an active role, we will be interviewing as we go along, and the role will close when we have an offer accepted by a preferred candidate.

We believe creating a diverse environment enriches our organisation and strengthens our mission, therefore, we welcome applications from everybody. Join our inclusive environment where every individual is valued.

Unlock the Power of Data to Transform Education Across Africa. Join PEAS as our next Global Data Officer and help drive real impact for young people in hard-to-reach communities.

About PEAS
PEAS (Promoting Equality in African Schools) is a not-for-profit organisation dedicated to expanding access to inclusive, quality secondary education across Sub-Saharan Africa. Our vision is a world where all children enjoy an education that unlocks their full potential. With 46 schools across Uganda and Zambia, we deliver high-quality, low-cost education in marginalised communities and work hand-in-hand with governments to ensure all young people can learn in a safe, inclusive environment. Each year, we support over 200,000 young people across Uganda, Zambia, and Ghana.

The Role: Global Data Officer
As Global Data Officer, you will play a key role in strengthening the availability and use of high-quality data for decision-making at PEAS. You’ll work across both our Monitoring, Evaluation and Learning (MEL) and Data Development teams, combining strong technical skills in Python, SQL, and Excel with a passion for using data to drive impact. You’ll support teams to understand and interpret data, develop dashboards to unlock real-time insights, and coordinate research and evaluations that shape our programmes and improve outcomes for students.

Key Responsibilities

• Support the development and implementation of MEL workplans across all countries of operation.
• Guide the development and rollout of MEL tools and processes for data collection and analysis.
• Quality assure data analysis and conduct ad hoc special projects.
• Work with the Data Developer to roll out the PEAS Real Time Learning (RTL) tool and maintain data platforms.
• Develop and maintain Databricks pipelines for data extraction, loading, and transformation.
• Provide professional development support to MEL colleagues globally and coordinate MEL Global calls.
• Support external research, evaluations, and reporting commitments.

Who We’re Looking For

• Bachelor’s degree in computer science, mathematics, sciences, or a related field.
• Strong Excel skills and experience with Python and SQL.
• Skills in data or statistical analysis, with the ability to create high-quality data visualisations.
• At least 2 years’ experience in a data role, or a graduate with a strong desire to move into data sciences.
• Excellent organisational and communication skills, with a passion for using technical solutions to achieve PEAS’ mission.
• Experience in education programmes in low-resource settings (Uganda, Zambia, Ghana) is desirable but not essential.

Why Join PEAS?

• Be part of a small, supportive, and values-driven team making a real difference.
• Flexible working options, including remote working and flexible hours.
• Opportunity to develop your skills and contribute to impactful programmes.

How to Apply

To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.

Applicants will be asked to complete an assessment which will assess skills on Python, SQL and Excel.

The closing date for applications is Wednesday 26th November 2025 at 17:00 UK time. Applications will be reviewed on a rolling basis and may close early if a high number of suitable candidates is received.

PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.

Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives using the problem solving, technical and data skills you've developed in your career so far? 

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a motivated Data and IT Support Officer to support the work we do. 

Why Join Us 

You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits: 

• 28 paid holidays + 8 bank holidays (pro-rata for part-time) 

• 6% pension contribution from Action Foundation 

• Employee assistance programme

• Real living wage 

• 2 paid medical appointment leave days/year 

• Training and development opportunities 

About the Role 

You'll be part of Central Service Team which helps keep essential "back-office" support functions going smoothly (e.g., HR, IT, H&S, Finance, administration) that allow frontline departments to focus on their core duties. Every day, you'll play an important role in keeping systems reliable and data secure. As the go-to person for tech support and data management, you'll ensure everything is accurate, accessible, and safe. 

Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

Application deadline is 12:00 noon on Monday 1st December 2025 

Interviews are planned to be held on w/c 8th December at Action Foundation, Melbourne Street Newcastle, NE1 2JQ (subject to change) 

Please go to Action Foundation website for a link to the Job Description, Application Form and contact details if you would like an informal chat about the role, or if you would like any support in the application process,

Note:  We reserve the right to close this vacancy early should we receive sufficient applications. 

We’re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.

The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.

You’ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.

It's all about helping the team thrive in a collaborative,inclusive and creative environment.

Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.

What does this mean day to day?
Your duties will tie directly to the outcomes above, and you’ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you’ll be empowered to find creative solutions.

General Business, Operational, and Administrative Support
·Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
·Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
·Manage Together Active’s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
·Work with external partners to make sure we get all the documents we need for projects in a timely manner.
·Assist with team logistics, including travel arrangements, organising team meetings.
·Handle office management tasks, like managing supplier relationships and ordering office equipment.
·Ensure pre-employment checks for new staff and volunteers are completed efficiently.

Board, Committee, and Governance Support
·Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
·Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
·Coordinate the logistics of Board and committee meetings, making sure everyone’s well-prepared and informed.
·Help prepare reports and documents for the Board to review and make decisions.

We’re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn’t yet reflect the diversity we want to see, and we’re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.

We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That’s why we’re serious about building a culture that’s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We’ll agree what works best for you and the role together. We’re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.

This is an exciting time to join London’s Air Ambulance Charity. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for our patients across London. We’ve recently launched a new strategy that outlines our aims for the next 15 years, from delivering clinical innovation to investing in research, training and education, so that we can be there for the patient of tomorrow that we couldn’t save today. 

Achieving this depends on high-performing fundraising and supporter engagement, enabled by accurate, timely and insightful data. Our Microsoft Dynamics 365 CRM sits at the heart of these operations — powering campaigns, supporter journeys and reporting. The Data Team manages the quality, integrity and flow of data that drives these outcomes. 

We went live with our new CRM, Dynamics CE, in July 2024 and are now refining our processes and data flows to ensure all teams have the right skills, data and support to fully utilise the system. 

As Data Officer, you’ll provide first-line CRM support and training to the fundraising team, helping them use the system effectively to reach their ambitious income targets. 

You’ll be part of an expanding Data Team responsible for managing data flows for all fundraising income, including our weekly lottery, producing selections for communications and supporting Power BI reporting. 

This role is responsible for the administration of the grant management process including managing external reviews, communicating with funded researchers about project reports, contracting new research projects and responding to funding enquires, as well as the organisation of the Research Committee meetings and review papers. This is an exciting time to join the team as we expand our funding schemes and work to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.

As our Research Grants Officer you will have excellent organisational skills including experience of office and team administration such as scheduling meetings and taking minutes. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.

About Orbis UK

Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.

Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.

At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.

Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m.  These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.

Our ambition is to grow our income to £10 million per year within the next five years.

Overall purpose of the role

The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.  

We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.

There are four key areas of responsibility for the role:

i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.

ii) Preparing high quality, written applications and reports to funders.

iii) Reviewing and growing a small Trust mailing programme (under 10K)

iv) Provision of support to the team in Raisers Edge data management and internal reporting.

Full details of the job description are attached below.

Benefits of working for Orbis UK

Before completion of probation:

· Competitive Salary benchmarked annually

· Minimum 25 days holiday pro-rated increasing with length of service

· Life Assurance Policy (4 x salary)

· Employee Assistance Programme

· E-learning Courses

· Social Activities

· Flexi-time

· Free Sight Test

After completion of probation:

· Matched employer pension contribution up to a maximum of 10% of basic salary

· Interest free season ticket loan

· Cycle to work scheme

· Contribution to cost of new prescription glasses

· Possibility of an overseas project visit after 3 years’ service

Application and interviews

Closing Date: Friday, 5th December 2025

Interviews: W/C 8th December 2025

Start Date: January/February 2026

All applicants must have the legal right to live and work in the UK.

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias

Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We're looking for someone who's passionate about our mission, can juggle a varied workload and is reliable and professional. 

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

This job involves working closely with our CEO and Head of Operations carrying out multiple tasks throughout the day to ensure the smooth running of the charity. So, if you have a can-do attitude, strong experience of administrative processes and office duties then we’d love to hear from you. 

Make a difference every day with PDSA

At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.

If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.

About the role

You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.

Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.

Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.

What you’ll do

• Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
• Handle inbound calls related to fundraising with empathy and professionalism.
• Achieve personal and team income, service and quality targets.
• Build positive relationships with supporters through excellent communication and listening skills.
• Ensure accuracy and compliance with Data Protection and fundraising regulations.
• Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.

About you

You’ll bring:

• Experience working towards financial or operational targets.
• Excellent telephone and listening skills, with the ability to build rapport.
• A positive, solutions-focused approach.
• Confidence using computer systems and managing data accurately.

Desirable experience includes:

• Customer service or complaint handling.
• Fundraising, sales or supporter engagement.

What We Offer

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. 

In addition to being a great place to work, we offer a wide range of benefits, including: 

• 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
• Special days off, including:
  • A paid Volunteering Day
  • A Celebration Day for something meaningful to you
  • A dedicated Wellbeing Day to focus on yourself
• Generous pension scheme – up to 10% employer contributions
• Free Life Assurance (4 x annual salary)
• Enhanced family leave (maternity, adoption & paternity)
• Retail, travel & leisure discounts through Fetch platform
• 15% discount on PDSA Pet Insurance plus access to staff vet services for pets

About PDSA

As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets.  Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

We are looking for a confident and self-motivated Community Engagement Officer with experience of working with and supporting vulnerable or disadvantaged people, to play an instrumental role in creating a welcoming and supportive space for the community. This is an exciting opportunity to reinforce the organisations dedication to preventing crisis, tackling lonlieness, and improving wellbeing, and promoting and sustaining our commitment to showing kindness, raising self-belief and inspiring hope for the future of the individuals we serve.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 36-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:
 

This role will ensure that visitors feel comfortable, valued, and informed about the services available through Pecan. Responsibilities will include:

• Support the Together Coordinator with delivering a timetable of community activities, workshops and events, including the Warm Space/Café space, i.e. setting up the space, arranging refreshments for each session, creating an open, transparent, communicative, and supportive environment for guests, volunteers, and staff, and supporting guests’ and members’ participation in activities. 

• Deliver one-to-one appointments, particularly, ensuring that over-55s seeking support receive timely and accurate information, tailoring the assistance to address their specific needs, and directing them to the appropriate services within the organisation.

• Work with the Together Coordinator to build and maintain, relationships with other organisations and agencies across Southwark to facilitate effective referrals and signposting, ensuring clients can access a broad range of support services beyond Pecan.

• Support and maintain all of the administrative duties associated with the Together Space.

Key Requirements (specific skills, qualifications required):

• Posses analytical skills and can think critically to grasp the client’s needs and provide sound advice on the best course of action.
• Experience of working with and supporting vulnerable or disadvantaged people.
• Experience of giving advice or signposting.
• Proficient in IT and CRM systems, with expertise in Microsoft Office applications, particularly Word, and a foundational understanding of Excel. 
• Strong commitment to the goals, ethos, values, and vision of Pecan, including a belief in the important of all people of different backgrounds working together and respecting and valuing each other’s contributions.

Desirable knowledge/expertise

• Experience of facilitating / coordinating workshops, and good presenting skills.
• Qualification in advice and guidance.
• Experience of the voluntary and community sector.
• Experience of working with and adapting training material.

Please read the Job Description for more information.

Closing Date: Wednesday 10th December 2025, 9am

Interview Date: Week commencing Monday 15th December 2025, Details TBC 

Start Date: ASAP