Key Relationships Manager Jobs in Westminster, Greater London

We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.

Summary of role responsibilities 

• Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.  

• Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 17 June 2024, 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: w/c 1 July 2024 (London office) 

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

The package also includes:

• 8% employer pension contribution

• 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata

• Season Ticket Loan

About USPG

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role

Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:

• Oversee the day-to-day running of our website and social media channels.

• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.

• Support the digital growth of USPG through SEO and Analytics

• Monthly digital and media reporting

About You

You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.

You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.

This is an ideal opportunity for someone looking for a second role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.

How to apply:

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.

Closing Date: Wednesday 12th June 2024 at 12 noon

Interview Date: Wednesday 19th June 2024

This is an opportunity to join Refuge as a Service Manager to support women and children who are impacted by domestic abuse and other gender-based crimes. In this role you will provide line management and support to staff who work with and help women and their children who have experienced domestic abuse and are staying in our Lambeth refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. This role will also require an enhanced DBS check. 

Closing date: 9th June 2024

Ref 6735

We are looking for an Account Manager to join the Partnership Development Team in our Global Programmes Division to support our global programme partnerships work, manging and expanding our relationships with Development Banks.

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team
The Partnership Development Team is comprised of partnership experts across a portfolio of institutional partners. The team seeks to deliver exceptional global partnerships, optimising both funding and influence. The team works closely with colleagues from across the Global Programmes and Policy, Advocacy & Campaigns Division, other Save the Children members and with Save the Children International (SCI) country and regional teams to deliver on our partnership objectives. The team is at the forefront of driving the institutional partnership agenda and approach for both Save the Children UK (SCUK) and the Save the Children global movement, ensuring Save the Children is the partner of choice.

About the role
As the Account Manager you will contribute to and effectively support our global programme partnerships work, to achieve Save the Children's strategic objectives.

The focus of the role will include extending Save the Children's relationships with development banks plus new initiatives such as impact investment and results-based project funding. You will support the Partnership Managers on a varied portfolio of cross-Save the Children partnerships as well as supporting with the management of cross Save the Children partnership management.  

You will support and liaise with a network of internal and external stakeholders to optimise our engagement with key partners, in pursuit of specific partnership opportunities.

 In this role, you will: 

• Ensure a broad-ranging and inclusive partnerships. This includes:
  • Contributing to the implementation of SCUK's overall institutional partnerships strategy.
  • Management of information and status of relationships/financing to keep our leadership (CEO, Executive Directors) up-to-date with our partnerships.
  • Supporting the organisation to continually build strategic understanding of partners and any evolving trends that may impact the relationship.
  • Representing Save the Children with the appropriate partner contacts and providing strong support to colleagues in their external engagement (country, regional and HQ levels).
  • Exploring new avenues of collaboration and new funding modalities to maximise income and return on investment.
  • Secure support from colleagues from across the organisation to contribute to our engagement with our regular and new accounts
• Ensure increased quality and consistency in the design, delivery and reporting of all projects/awards across the account and SCI. This includes:
  • Supporting the wider account team on the development and delivery of donor specific capacity building plans.
  • Working closely with the Donor Compliance team to identify risks, mitigating measures and setting adequate monitoring mechanisms to support wider award management processes.
  • Developing common standard approaches to quality and compliance across the account. Ensuring partner regulations and expectations are well understood among parties involved.
  • Engaging with account members, where necessary, and SCI in generating learning and best practices.
  • Ensuring strong knowledge management systems are in place.
• Collaborate with team members to develop and embed our partnership and management approach, to maximise the benefit of the team's work to the wider organisation and movement.

 About you

To be successful, it is important that you have:

• Skills in partnership management and market assessment in relation to overall positioning with partners.
• Experience, interest and knowledge of current thinking and future trends and thorough understanding of international development issues.
• Proven experience of providing creative and innovative approaches in developing new initiatives that contribute towards partnership objectives.
• Strong management behaviours, including external relations, partner focussed-approaches, delivery of results, strategic purpose, negotiating & influencing.
• Experience in relationship management, working with donors, trusts and foundations, or equally demanding partners.
• Experience of undertaking industry trend and donor specific research, finding relevant, reliable, and up to date information quickly.
• Excellent coordination and relationship building skills in forming and maintaining both internal and external relationships.
• Strong analytical skills with ability to present complex information in a clear and succinct manner, ability to analyse trends and report on key financial metrics.
• Excellent verbal and written communication skills, including senior level briefings and presentations, both for internal and external audiences with appropriate attention to detail.
• Ideally knowledge of and experience working directly with Governments and other key actors such as multi-lateral institutions e.g. their structure and operations, priorities (geographic, sectorial, thematic, at policy & advocacy levels).
• Ideally a good understanding of project design, quality programming and effective delivery.
• Knowledge of and experience working directly with institutional donor partners

What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About WeSwim:

WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:

As the Operations Manager at WeSwim, you will play a pivotal role in ensuring the efficient and effective delivery of our programs and services. Reporting to the Director, you will be responsible for overseeing the day-to-day operations of our regional WeSwim program, managing a team of dedicated staff and volunteers, and driving continuous improvement initiatives to enhance our impact and sustainability.

Key Responsibilities:

• Program Management: Oversee the planning, coordination, and execution of WeSwim's swimming sessions and events, ensuring adherence to quality standards and safety protocols.

• Team Leadership: Provide leadership and guidance to a diverse team of staff and volunteers, fostering a culture of collaboration, accountability, and excellence.

• Strategic Planning: Work closely with the Director to develop and implement strategic plans and initiatives to achieve WeSwim's goals and objectives.

• Partnership Development: Build and maintain strong relationships with key stakeholders, including pool facilities, community partners, and funders, to support the expansion and sustainability of WeSwim's programs.

• Financial Management: Contribute to budget planning and management, ensuring efficient use of resources and compliance with financial policies and procedures.

• Monitoring and Evaluation: Establish performance metrics and monitoring systems to track the impact and effectiveness of WeSwim's programs, and provide regular reports and updates to the board of trustees and other stakeholders.

Skills and Experience:

• Proven experience in operations management, preferably within the nonprofit sector.

• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team of staff and volunteers.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

• Strategic thinking and problem-solving abilities, with a track record of driving innovation and continuous improvement.

• Sound financial management skills, with the ability to develop and manage budgets effectively.

• Passion for social inclusion and a commitment to promoting diversity and accessibility in swimming.

Location: Remote, with some travel in London, including oaccasional evenings

Inclusivity: We actively encourage people with disabilities to apply

Join Our Team:

If you are a dynamic and passionate individual looking to make a positive impact in the community, we want to hear from you! Join us in our mission to promote inclusivity and empower individuals with disabilities through the transformative power of swimming.

We look forward to welcoming you to the WeSwim team!

ABOUT THE ROLE

We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.

Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT THE SERVICE

Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:

• Single homeless between ages of 18 to 60
• Socially excluded individuals
• Ex-Offenders
• People with substance misuse
• Mental Health (Low)
• Learning disability (Low/Medium)
• Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation. 

ABOUT YOU

We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion. 

We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment

OVERVIEW OF KEY RESPONSIBILITIES

LINE MANAGEMENT/LEADERSHIP

• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
• Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.

SERVICE DELIVERY

• Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.

RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING

• Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
• Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
• Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

PROPERTY AND HOUSING MANAGEMENT

• Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
• Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.

FINANCIAL MANAGEMENT

• Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
• Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.

OTHER RESPONSIBILITIES

• Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
• Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
• Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience in people management and development
• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
• Understanding of Housing Management, including voids and evictions

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are looking for a Corporate Partnerships Manager to join the National Theatre Development Team.

The purpose of the role

The Corporate Partnerships Manager is responsible for delivering, renewing and evolving new and existing high-value, long-term corporate partnerships. They will work with the Senior Corporate Account Manager to support the team in delivering best-in-class account management. The Corporate Partnerships Manager will also support with new business and revenue generation through securing additional income.

The ideal candidate will have experience in managing a variety of corporate accounts and have a good understanding of the partnerships landscape and stakeholder management. The candidate will be a creative problem solver, with exemplary relationship building and customer service skills. The role will be focussed on both account management and new business. The candidate will have an ambitious approach to generating revenue through income growth opportunities and new business both with existing accounts and new prospects for the National Theatre.

The successful candidate will have the following: 

• Proven track record of securing income and managing partnerships/sponsorships, possibly gained within a target driven environment.

• Experience of negotiating bespoke partnership deals and benefit packages and composing commercial participator agreements or similar legal contracts.

• Demonstrable experience of managing stakeholder relationships, preferably with c-suite involvement

• Ability to effectively chair and manage external partner meetings, taking a confident and proactive approach whilst also being responsive and accountable for meeting outcomes

• Commercial awareness with knowledge of various corporate sectors

If that sounds like you, this may be the role for you!

Please note 

The closing date for the receipt of a completed application is Monday 17th June 2024 at 12 Noon.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.

Salary: £30,275 per annum

Hours: 35 hours per week

Closing date: Tuesday 11 June 2024 at 10.00am

Interview date: week commencing 17 June 2024

This is a full time fixed-term position for 6 months.

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.

Who we are looking for 

We are seeking a Database Support Officer to join our fundraising team.

We care about building lasting relationships with our 21,000 active supporters and our database is critical in helping us to do that. For the right person, this is an opportunity to support our charity in using data to achieve our mission - to cure, treat and prevent type 1 diabetes.

We are looking for an enthusiastic and proactive individual to take responsibility for the delivery of several key functions within the Data Services team. You will be responsible for the importing of data into the database, providing contact data to JDRF teams to support and promote campaigns, direct mail, community engagement, major donor giving and challenge events, whilst providing database support and guidance to users, including providing training.

You’ll have knowledge of a relational database, excellent attention to detail and be skilled and comfortable in building good working relationships with colleagues and external suppliers.

You’ll join a small but friendly and driven team at an exciting time as we implement our new Data strategy to transform how we use data to engage our supporters. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation

Experience required 

• ​Exporting, de-duping and formatting data from a large dataset

• Running data ingestion processes, identifying issues and implementing solutions

• Running data-cleansing processes

• Working in a charity database (preferred, not essential) 

​About RUSI  

The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.

Team values:  

• Pragmatism – we solve problems and find solutions to complex issues. Action oriented. 

• Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.

• Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly. 

• Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.

• Outcome-led – we want to see results from our work and care about making a tangible difference.

• Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table. 

• Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive. 

​Main purpose of the post 

We are seeking to appoint a Bids Manager with experience in managing the development and submissions process for successful research bids, to be part of a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will lead the process for preparing high-value bids, including drafting sections of the narrative and reviewing budgets, and be responsible for building central resources to improve and facilitate effective business development operations. This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and with external stakeholders and skilfully managing competing priorities, personalities, and deadlines. We are seeking a team player with a pragmatic and positive attitude, who will enjoy learning about RUSI’s research areas and building stronger systems and processes to help us to make Business Development more efficient and successful.

​Key tasks 

• For UK Government, US Government, EU and Canadian Government bids, and bids over £100,000 value to RUSI:

• End-to-end project management of high-quality bids, including tender responses, funding applications and requests to participate. 

• Manage internal and external communications to ensure that the RUSI team, and partners, are aware of evaluation criteria, key themes, deadlines, and other critical information. Agree roles, responsibilities and timelines between key stakeholders.

• Compile and arrange high-quality and compelling bid language working with subject matter experts, draft responses to institutional questions, and offer quality assurance ahead of submission. 

• Review project budgets to be signed off by RUSI’s COO, ensuring that they are prepared consistently and in line with RUSI policies and funder requirements, working with RUSI research teams to achieve this. 

• Serve as the institutional point of contact for the key funders listed above – attend Early Market Engagements/supplier events, funder events, webinars, to ensure you are up to date on their priorities and RUSI is competitive with our bids. Maintain a centralised database and disseminate up-to-date information on each funder’s practices, key dates, preferences, upcoming opportunities etc. 

• For all other bids, review budgets for accuracy, competitiveness and to ensure costs are in line with RUSI’s policies and previous submissions, and, once finalised, seek approval from the COO.

• Work with the Director for Research Business Development, Research Directors and the Deputy Director General to identify and cultivate new relationships within each of the key funders, ensuring that we have good awareness of upcoming plans, expectations and priorities.

• Facilitate links to partner organisations (primes) and build and manage consortia-based relationships to ensure we have oversight of upcoming opportunities and are able to negotiate successful partnerships.

• Ensure use of best practice across research groups in our approach to bids and budgets, and that key documents, outcomes, research impact, and decisions are saved centrally for future use.

• With support from the BD team, develop and execute a plan to inform, train and mentor research and central services colleagues on best practice for bids, including a focus on wider business awareness.

• Respond to due diligence requests received by RUSI from research funders, ensure we have a central database of up-to-date policies and documents required to respond successfully and quickly. 

• Work with the Business Development team to build organisational systems and processes for effective BD, collaborate with BD colleagues to share feedback and ideas, support each other, and develop central projects to improve BD across the organisation. 

• Attend Business Development meetings with research groups and build strong relationships with project managers and project officers, capturing feedback and seeking input to BD processes and practices. 

• Manage the process for new funder approvals with the Deputy Director General. 

• Be a member of RUSI’s Research Committee and report on bid statuses and other relevant information when needed. 

The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role. 

​Person specification 

​Essential Skills and Experience:  

• An extensive track record of submitting high-quality research project proposals to the funders listed above, with a demonstrable success rate. 

• Able to produce clear, accurate and insightful written output, setting high standards and enhancing our external reputation through the production of strong bids. 

• Skilled at dealing with high-pressured situations with sensitivity and in a calm manner. 

• A track record of producing and reviewing small, medium, and large project budgets, often with specific funder requirements, and an understanding of how to develop competitive financial bids.

• Strong knowledge and awareness of common requirements for bid submissions, including statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion. 

• Outstanding time management skills and a willingness to work flexibly, juggling shifting priorities and competing deadlines, while managing people’s expectations effectively with the support of the Director of Research Business Development.

• A good understanding of contractual matters and experience in resolving them. 

• Experience in training colleagues on best practice and developing associated materials. 

• Strong IT and Microsoft skills (Excel, Word, Outlook, and PowerPoint) 

• Project management certification such as Prince 2. 

Desirable Criteria: 

• An interest in, and knowledge of, defence, security and geopolitics. 

• Experience in a Think Tank/Charity sector 

​Our expectations 

We expect all staff to abide by and promote our RUSI’s Vision and Values . 

​ Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas -RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Access to free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

​Application Process   

To apply, please click on the apply button and follow the instructions.

You will be asked to include: 

•  your CV

•  a Cover letter of no more than one page. 

Closing date: 3nd June 2024 at 23:59pm. . Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

Bids Manager 

Summary 

Reports to: Director Research Business Development​ 

Team: Business Development 

Salary range: £45,000-55,000 per annum (depending on skills and experience). 

Location: London, Hybrid (min. two days a week) 

Contract: Full-time Permanent  

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.

Salary: £37,024 - £41,600

Closing Date: 10am 31st May 2024

We are looking for a proactive self-starter to source, develop and deliver compelling personal stories from across SSAFA’s volunteer network and varied charitable service, to tell our story of who we help and the difference that we make to over 66,000 people’s lives every year.

Working within the PR team, the Case Study Manager has a key role in raising our profile, improving how different audiences understand our work and building relationships with key stakeholders both regionally and nationally. 

The role will need to develop strong, collaborative relationships across the organisation, including with our SSAFA volunteer network, as well as with other charitable organisations across the sector. 

About the team 

The PR team is a small but dynamic group of individuals with strong skillsets across press release and article writing, selling in pitches and campaign planning. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA to garner information and source case studies for each of the PR needs across regions and services.

About you 

To carry out this role successfully you will have:

• Degree or equivalent 
• Experience working in a busy press office, PR team or with a journalism background 
• Excellent written and verbal communications skills
• Experience of interviewing vulnerable people preferable 

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

 SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

 Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight 05 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

 Interviews: 13 & 14 June 2024

Social Media Manager

Location: Hybrid, Old Street, London

Salary: £37,620 per annum (i.e. pro-rata to the full-time equivalent of £46,354 per annum)

Hours: 28 hours per week

Department: Strategic Communications and Content

Job Type: Part-time

Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

We are seeking a creative and dynamic Social Media Manager to join our Strategic Communications and Content Unit. This newly-created role manages a Social Media Officer, and works closely with Media, External Relations, Brand and Content teams in the Unit as well as a variety of colleagues across the organisation.

In this role, you will be responsible for developing and executing a comprehensive social media strategy that aligns with our mission and goals. You will play a pivotal role in shaping our online presence and driving engagement with our supporters, creating and curating content that resonates with a range of audiences and inspires our online community to take action. You will lead on monitoring and analysing our social media activity in order to continuously improve our approaches. And you’ll forge strong relationships with internal and external stakeholders, from influencers and partners to fundraising and programme colleagues in a variety of global contexts.

The successful candidate will have a proven track record in social media campaign strategy and community management, ideally with line management experience. They will possess a blend of creativity, strategic thinking, analytical skills, and ability to react to trends and external events. And above all, they will be able to demonstrate a passion for gender equality and creating a safer, more just world for all children.

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on Monday 10 June 2024

Interviews will take place W/C 17 June 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check and a check of the Children’s Barred List. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-214369

Role: Communications and Engagement Manager

Hours: 37.5 hours per week

Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London

Reporting to: Director of Brand and Digital

Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday, pension scheme.

Key relationships: Digital Marketing Manager. External relationships with key agencies and partners.

Salary: £30,000-£32,000 per annum.

Are you a talented copywriter who can work at pace to create compelling digital content and engage vibrant online communities? Do you make the most of emerging social media and digital trends? If so, there’s an exciting and vital role waiting for you where you can make a difference in our global community. 

About Overcoming MS

Are you looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

Job Description 

The role holder will create effective communications and engagement to support the charity’s work. You will drive positive two-way engagement through our digital channels. Your work will support organisational priorities, driving reach, community engagement and donations.   

You will join a fast-paced and highly capable team where you’ll have the support to make an impact. The role will showcase the organisation’s work and impact on our community while driving positive online interactions with our diverse and vibrant community. To join us, you will be a talented copywriter and content creator, passionate about engagement, and digital and social media trends.

Key responsibilities include:

Communication and campaign creation

• Drafting digital communication and engagement plans to deliver results. 
• Crafting exciting, creative, energetic, simple communications which drive action.
• Working to support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.

Using results to drive change

• Using insight to inform new plans. 
• Monitoring and evaluating impact by using analytics to maximise effectiveness. 

Copy creation 

• Using your strong written and verbal skills to curate and manage high-quality, consistent content across all our delivery platforms: social, Live Well Hub, web, email and PR.
• Interviewing members of the community and creating engaging content from their stories.
• Generating press releases to drive coverage and awareness and raise the profile of campaigns.

Social media

• Leading on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting engagement campaigns and fundraising. 
• Ensuring that we are using the best tools and techniques by staying up-to-date with trends.
• Monitoring social media, ensuring prompt and accurate responses to enquiries. 
• Using analytics to constantly optimise our social media impact. 

Email

• Developing content for email marketing, including for fundraising and events campaigns.
• Optimising email by A/B testing content to maximise performance through design and content improvements and creating triggered email sequences to build our message. 
• Using audience segmentation and personalisation to support campaigns.
• Using analytics to identify ways to constantly optimise our email impact. 

Website content plus content SEO

• Overseeing content development for the website and checking existing content so our website is kept up-to-date, engaging, and on brand.
• Ensuring web content is optimised for SEO and usability, training staff on best practice.
• Leading team efforts to enhance the website as an engagement tool. 
• Using analytics to identify potential content changes.

Engagement

• Acting as the digital community lead for engagement of our online communities on social media and the Live Well Hub, including guiding team members to follow best practice.  
• Supporting online events and driving positive engagement opportunities.
• Responding proactively and appropriately to online messages and comments.
• Engaging and participating in online community groups and discussions beyond our channels.

Brand communication

• Ensuring all activity aligns with brand priorities.
• Championing on-brand messaging. Acting as a trusted expert on brand tone of voice. 
• Ensuring all media and communications guidelines/policies are followed and kept updated. 
• Sharing best practice with the wider organisation and continuing professional development. 

Creative skills

• Generating and developing creative and innovative ideas with a good eye for brand, design, film and photography.
• Creating engaging collateral through software such as Canva, Photoshop or Indesign.
• Editing small amounts of audio or video (desirable).

Essential skills:

• High energy, with the ability to work at a fast pace, with a proactive, creative and flexible approach.
• Self-motivated with the ability to work effectively and autonomously from home while working collaboratively and building relationships as part of a tight-knit team. 
• A keen eye for detail with a consistently high quality of work output.
• Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
• Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
• Excellent writing, editing and communication skills for social media, web, email and PR.
• An understanding of how communications affect and engage audiences.
• An ability to communicate in an inclusive way with diverse audiences.
• Experience in managing and optimising website content, with strong on-page SEO skills.
• Confident using tools like Dot Digital (email) and Loomly (social scheduling).
• Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
• Familiarity with Google Analytics, and digital monitoring tools.

Desirable skills:

• Interest in wellbeing (desirable).
• Experience working in a charity (desirable) and partnering with other charities (desirable).
• Skills in creative content development, such as audio, video and photo editing, ideally using Adobe Creative Suite (desirable)
• Ability with Search Console (desirable)
  
  

Working location

You are comfortable working remotely as part of a small team and happy to travel occasionally to London or other central locations for meetings.

What can we offer you?
Our staff benefits include:
• 28 days annual leave plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply

Please send your CV and a covering letter detailing how you meet the essential skills.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.

No agency contact, please.

Finance and operations manager – Job Description 

We are seeking a thoughtful, compassionate, and experienced finance and operations manager.  This is a new role in an expanding team that will contribute to the senior leadership of the organisation and be responsible for overseeing day-to-day operations of the charity, with a focus on financial management.  
Our new Finance and Operations Manager will work closely with the CEO to set and manage the organisation’s strategic plan, drive strategic initiatives, manage resources, and foster a positive and reflective workplace culture. 

Key Responsibilities 

1. Leadership and Team Management  

• Embody the values of The Magpie Project and support the CEO to maintain the core vision and principles of the organisation in all its activities. 

• Support the CEO in overseeing the day-to-day activities of the charity, including deputising for her when appropriate. 

• Cultivate strong relationships with stakeholders (donors, community partners, other non-profit organisations), and identify opportunities for collaboration and partnership to enhance the organisation’s impact and reach. 

• Represent The Magpie Project externally where appropriate. 

• Foster a positive and reflective workplace culture that values diversity, inclusion, and continuous improvement. 

• Implement best practices and internal systems to ensure efficiency and effectiveness. 

• Line-manage three staff members – Kitchen Manager, Donations Manager, and Fundraising Manager – in accordance with existing support and supervision structure. 

1. Financial Management 

• Oversee day-to-day financial operations, including all incoming and outgoing payments and invoices, and maintain accurate records in line with financial best practise. 

• Develop and manage the annual budget and produce management accounts to provide regular reports to the CEO and board of trustees throughout the year. 

• Prepare accurate and timely financial reports for donors. 

• Coordinate annual financial audits and ensure timely submission of annual accounts to the Charity Commission. 

• Maintain financial policies and procedures to ensure internal controls are compliant with relevant accounting standards, regulations, and reporting requirements. 

• Monitor and manage cash flow to ensure sufficient funds are available for day-to-day operations and strategic initiatives, identifying and mitigating potential risks. 

• Liaise with off-site payroll provider and make monthly payroll payments. 

• Oversee management of petty cash, including ensuring there is sufficient petty cash to cover travel money and emergency grants expenses at sessions.

• Develop and oversee processes for the distribution of emergency hardship grants, in line with donor expectations and best practice in record keeping. 

1. Operational Management 

• Support the CEO in the strategic direction and operational management of the charity, including planning, service design, programme management, HR, and workforce development. 

• Develop and maintain relevant internal policies. 

• Lead on risk management within the organisation, identifying potential risks and developing strategies to mitigate them.

• Maintain relationships with external suppliers including DBS service providers, insurers, telephone and internet, banking, and software technicians. 

Person Specification 

• Experience in a senior finance role in a charity, including budgeting, forecasting, and day-to-day financial management. 

• Specific knowledge of charity regulation and financial compliance with the charity commission and other regulators. 

• High level of interpersonal and emotional intelligence to enable a trauma informed, reflective and calm working environment. 

• Experience overseeing or supporting internal operations, including line-management, preferably within a charity. 

• Experience of strategic planning, with the ability to think critically and creatively. 

• Willingness to engage in co-production and co-design to include those with lived experience in all levels of planning, service design and governance, a bonus. 

• Ability to build positive relationships with external stakeholders at every level. 

• Commitment to The Magpie Project’s mission and values, with a passion for working in non-profit organisations to create positive social impact. 

Skills 

Proficient in Microsoft Office Suite including TEAMS, Outlook, Xcel, Word, Sharepoint. 
Knowledge of Salesforce or other CRM programme.