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About the role:
At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.
This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.
As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.
Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Wednesday 26th August at midnight
Interview date: Wednesday 9th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About The Job
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.
Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.
The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.
As the postholder you will:
Please download the attached recruitment pack to find out more.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cynthia Spencer
Cynthia Spencer Hospice provides specialist palliative care for people living with life-limiting illnesses across West Northamptonshire. Cynthia Spencer Hospice Charity works alongside the Hospice to raise the additional funds needed to support this vital care for patients and their families.
We are on an exciting journey to grow our income and reach more people across our community. Gifts in Wills play an incredibly important role in helping to secure the future of hospice care and we are looking for a dedicated Legacy Fundraiser to develop this important area of our fundraising.
About the role
The Legacy Fundraiser will take ownership of Cynthia Spencer Hospice Charity's legacy fundraising programme, developing activity that increases awareness of gifts in Wills, grows our pipeline of legacy supporters and provides excellent stewardship throughout their journey with us.
The role will oversee legacy activity from initial enquiry and pledge through to notified gifts and estate administration, building sensitive and trusted relationships with supporters, families, executors, solicitors and professional partners.
Working closely with colleagues across Income Generation, Marketing and Finance, the postholder will help build a strong legacy culture and ensure gifts in Wills remain an important and sustainable source of future income for hospice care.
Duties and Key responsibilities
About You
Experience and Knowledge
Essential
Desirable
Skills and Personal Qualities
General Responsibilities
The postholder will:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ThinkForward is recruiting an Director of Fundraising and Strategic Partnerships to help lead our team delivering our unique programme supporting young people into further education and employment.
About the Role
Our Director of Fundraising and Strategic Partnerships is a pivotal executive leadership role, that will transform income generation into a partnership-led growth engine for ThinkForward.
Purpose: To lead and embed a strategic partnership ecosystem that delivers sustainable, diversified income growth; access to commissioned and place-based funding; scalable delivery routes; and increased influence in policy
and practice. The post holder will personally originate, shape and close major funding and partnership opportunities with senior stakeholders.
Strategic Focus: Act as executive relationship lead for government, local authorities, commissioners and major stakeholders; increase access to public-sector funding, commissioning and multiyear partnership agreements; diversify income across statutory, corporate and trusts and foundations funding streams; turn system-level partnerships into delivery settings, national reach and more young people supported.
Why it Matters: The role enables ThinkForward to move from transactional partnerships to system-level influence and secure a share of £1bn+ public funding flows linked to youth outcomes.
What We're Looking For
Experience: Senior leadership in fundraising, partnerships or public-sector engagement; securing six- and seven-figure multi-year partnerships; Board-level influence across public, private and voluntary sectors.
Executive Capability: Exceptional relationship-building, commercial thinking and the ability to shape complex funding propositions in political, policy and commissioning environments.
Leadership: Able to lead high-performing teams, build pipeline and CRM discipline, and balance strategic thinking with hands-on execution.
Knowledge and Attributes: Understands public-sector commissioning, place-based funding and the charity funding landscape; outward-facing, entrepreneurial, values-driven, collaborative and systems-oriented.
Application Details
Contract: Full Time, Permanent
Salary: £75,000PA
Location: London/Hybrid
For more information about ThinkForward and the role you could play as our Director of Fundraising and Strategic Partnerships, please download the attached job specification.
To apply, please submit your CV and a covering letter (maximum two pages) either via Charityjob. Your covering letter should tell us why you're interested in the role and how your skills and experience match the person specification outlined in the job description.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Summary of some of the main duties for full details and how to apply visit the website link provided.
•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight.
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives.
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth.
•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery.
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control.
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers.
• Manage freelance marketers and designers – briefing, negotiating and overseeing delivery.
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence.
Team: Marketing and Communications
Reports to: Director of Audiences
Responsible for: 3 People
The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
For nearly 20 years, Lively Minds has been proving that parents are the sleeping giants of early childhood development. With strong evidence and a national scale proof point in Ghana, we have shown that parent powered approaches delivered through government systems can transform children's lives at scale.
We are now at a pivotal moment. We have the evidence, the model and the momentum, and we need the funding, profile and influence to match our ambition. This is a rare opportunity to lead income generation and external voice for an award winning NGO entering an exciting new phase of growth. You will lead our fundraising strategy and direct engagement with Funders ensuring that we maximise all funding opportunities as we continue our strategic evolution. You will also shape a compelling external narrative that will help position Lively Minds as the definitive partner for governments strengthening their early childhood development systems.
If you are an exceptional fundraiser and communicator who is equally comfortable in a strategic conversation and writing a winning proposal, we would love to hear from you.
Read the full advert and apply below. Closing date: 3rd September 2026.
About Lively Minds
Lively Minds is an award-winning NGO with nearly 20 years of experience designing, testing and scaling early childhood development (ECD) solutions across the Global South. Our core idea is simple but radical: parents are the sleeping giants of ECD. Governments and donors have long overlooked parents, assuming that poverty and low literacy make them unable or unwilling to support their childrenʼs development. We have spent two decades proving otherwise. With RCT-backed evidence and a national-scale proof point in Ghana, we have demonstrated that parent-powered approaches, delivered through government systems, can achieve meaningful child development outcomes at scale.
Our 2026–2028 strategy marks a pivotal shift. Having demonstrated what is possible, we are now helping pioneer an innovative model of country-led sustainable scale. Rather than delivering programmes ourselves, we provide lean, time-limited technical advisory support to governments to help them integrate parent-powered ECD into their own systems, budgets and institutions. We are currently working with the governments of Ghana, Uganda, Oromia state (Ethiopia) and The Gambia in 2026, growing to six or more country engagements by 2028. Our ambition is to catalyse a sector-wide shift, positioning Lively Minds as the definitive partner for governments seeking to strengthen their ECD systems.
Our scale strategy rests on three interdependent pillars: fixed-term Technical Advisory partnerships with governments; the development of a modular radio model simple and affordable enough for governments to adopt and fund independently; and an advocacy and sector influence agenda designed to make parent-powered ECD the norm globally.
Purpose of the Role
Lively Minds is at a critical inflection point. We have the evidence, the model and the momentum. We now need the funding, profile and sector influence to match our ambition. The Director of Fundraising and Communications is a priority hire, created to provide the dedicated, experienced leadership that this moment demands.
The Director will own and drive Lively Mindsʼ income generation, building new funder relationships, managing and deepening existing ones, and ensuring the organisation has the pipeline, discipline and quality of engagement to meet and exceed its fundraising targets. Working in close partnership with the Founding CEO, who retains ownership of a small number of long-standing strategic relationships, the Director will take primary responsibility for securing the funding that makes the 2026–2028 strategy deliverable, and that opens the door to greater scale beyond it. We need to raise approximately £3.4m over the next 3 years to deliver our strategy. But our ambition is to exceed that target so we can support additional governments.
Alongside fundraising, the Director will provide strategic leadership to Lively Mindsʼ communications and advocacy work, ensuring that the organisationʼs external voice is compelling and that we are building credibility in the spaces where funding decisions are made. The Director will lead and provide strategic coherence to a small but outward-facing team, including Head of Partnerships and Advocacy Lead who are active on the international stage. Lively Minds is committed to thought-leadership and active external engagement, but equally committed to ensuring that communications resource is deployed with discipline and rigour. The Director will set a clear strategic filter for where the organisation shows up, what it publishes and who it engages: prioritising focus and quality over volume, and always asking whether external activity is building the relationships and reputation that ultimately drive income and/or systems change.
Lively Minds is a dispersed, remote organisation. The Directorʼs team the Advocacy Lead, Development Manager and Communications Officer - are internationally distributed. The ability to lead, develop and maintain high standards across a dispersed team is essential. The role requires regular travel to international conferences and events.
Key Responsibilities
Fundraising Strategy & Income Generation
Communications, Brand & Advocacy
Organizational Leadership&TeamDevelopment
Person Specification
Essential Experience & Skills
Desirable Experience
Behaviours & Ways of Working
What We Offer
Application Instruction
Interested candidates are encouraged to read the Job Description carefully before applying to ensure they understand the role and meet the required criteria.
To apply, please complete the pre-screening questions and submit your updated CV
PLEASE NOTE - Only shortlisted candidates will be contacted.
Timeline
Closing Date: 3rd September 2026
Our Stance
Lively Minds operates a strict Safeguarding Policy and is committed to ensuring the safety and well-being of children and vulnerable people. As part of our recruitment process, the suitability of successful candidates will be verified through appropriate background checks including professional references and police checks.
Lively Minds is fully committed to equity, diversity and inclusion and to providing equal opportunities throughout our recruitment process. We want this commitment to be reflected in the diversity of the people who work for us, and we welcome applications from people of all backgrounds, identities, experiences and perspectives.
We are committed to ensuring that recruitment decisions are based on merit, skills, experience and suitability for the role, and that all candidates are treated fairly and with respect throughout the recruitment process.
Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE
The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background.
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.
For a full job description for this role please visit our website.
To apply please send a CV and covering letter saying why you are right the person for the job
Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.


Head of Communications & Public Affairs
Salary: Up to £62k depending on experience
Location: Remote, with regular planned travel nationwide, particularly to London and the South, plus attendance at monthly and quarterly team meetings
Hours: Full Time, 35 hours per week
Contract: Permanent
We're looking for an exceptional communications leader to join Help for Heroes as our Head of Communications & Public Affairs. This is a rare opportunity to shape how one of the UK's most recognised charities engages with the media, policymakers, supporters and the wider public, ensuring the voices of veterans and their families are heard where it matters most.
Leading our integrated communications, public affairs, policy and PR activity, you'll develop influential campaigns that continue to strengthen our reputation, support fundraising and drive meaningful change for the Armed Forces community. Working closely with senior leaders across the charity, you'll act as a trusted adviser, bringing insight into the political, media and stakeholder landscape while helping to navigate the opportunities and risks that affect our mission.
This is a high-profile leadership role for someone who combines strategic thinking with outstanding delivery, thrives on building influential relationships and wants to use their expertise to create lasting impact for those who have served our country.
Please see below for more information on what just might be your future role.
About the Role
As Head of Communications & Public Affairs, you’ll play a pivotal role in shaping how the charity is seen, heard and understood by the public, media, policymakers and supporters. Ensuring the experiences of veterans and their families remain at the heart of national conversations and decision-making.
About You
Are you a strategic communications leader who knows how to turn insight into action and ambition into results?
Do you have a strong track record of leading integrated communications, public affairs, policy or campaigning activity that has built reputation, influenced decision-makers and delivered measurable impact?
Can you confidently navigate complex issues, build trusted relationships with senior stakeholders and provide clear, credible counsel?
Are you equally comfortable shaping long-term strategy, responding to fast-moving external events and spotting opportunities to raise the profile and influence of an organisation?
If you're passionate about telling powerful stories, understand the UK media and political landscape, and enjoy leading talented teams to achieve ambitious goals, we'd love to hear from you.
You'll bring significant senior-level experience across communications, public affairs or policy, alongside expertise in media relations, stakeholder engagement and reputation management.
Most importantly, you'll be motivated by the opportunity to use your skills, networks and leadership to improve outcomes for veterans and their families.
About the Team
You’ll join our ambitious Marketing, Communications and Public Affairs directorate, a team dedicated to amplifying the voices of veterans and their families and ensuring their experiences influence public understanding and decision-making.
We are a collaborative, creative, and purpose-driven team that works across the charity to tell powerful stories, build meaningful relationships and create lasting impact. Together, we’re passionate about helping the Armed Forces community get the support they deserve.
In return we can offer you:
Closing date: 23rd August 2026
Interview Process: Two stage process with an initial competency based interview and second round stage involving a task.
First round interviews to be held in person or via Teams 4th/7th/8th or 9th September.
Second Round in person 16th or 22nd September.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
About us
The Earthshot Prize is the world’s most impactful and prestigious environmental award. At the heart of our mission is a simple equation: Urgency + Optimism = Action
Inspired by President John F. Kennedy’s moonshot challenge, The Earthshot Prize is designed to mobilise a decade of action for the planet. We identify, celebrate, and back ambitious climate leadership from every corner of the globe. From Indigenous communities to city leaders, entrepreneurs to governments, they are all working to solve our planet’s greatest challenges.
We focus on five key Earthshots: Clean Our Air, Fix Our Climate, Revive Our Oceans, Build a Waste-Free World, and Protect and Restore Nature. Each year, we select a group of 15 Finalists and award 5 of them £1M each to help advance or replicate their work and recognise their achievement and potential.
The Earthshot Prize is about more than recognition, it’s the world’s most ambitious network connecting innovators, funders, businesses, and communities to back climate leaders and restore confidence in our ability to save the planet.
About the role
This is an exciting opportunity to join our ambitious and successful Partnerships Team. This role will focus on securing new Strategic Funding Partners, our Founding Partners, developing proposals, and ensuring the Prize has a strong, and regularly updated prospect pool. Founding Partners are key strategic partners of the Prize, providing essential support that enables the full breadth of our work, including high-level (£m) funding as well as bringing expertise, networks, talent, and passion to support both the Prize and our Finalists. This role will suit someone who is creative and ambitious when building new partnership proposals, an excellent communicator, and confident working with senior stakeholders. You’ll need to be proactive, flexible, and excited about joining The Earthshot Prize at a critical point in the decade.
The role will support delivery of our funding strategy by identifying new strategic funding partners. Working collaboratively, the postholder will partner with colleagues across The Earthshot Prize and, where appropriate, our Trustees. As new Founding Partners are secured, the postholder will also manage and deliver selected key relationships. The focus will be on identifying new prospects and establishing high value, multi-year relationships with new Founding Partners. These partnerships will be genuinely collaborative with Earthshot, delivering shared goals for both the partners and the Prize and bringing expertise, networks, and talent to support both the Prize and our Finalists. The postholder will additionally secure sponsorship or other funding for key annual events or special projects that provide sponsorship opportunities throughout each year.
Person Specification
The Earthshot Prize is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach. This role is ideal for a self-motivated, responsive, and well organised individual who thrives on prospect activation as well as building and managing donor and partner relationships.
Core Responsibilities:
Relationships (Internal and external)
Key skills and Competencies
Experience and Knowledge
Practical Elements:
Driving a decade of action for the planet. Urgency + Optimism = Action.
Age Scotland is the national charity for older people.
Our vision is that no one in Scotland faces the challenges of older age alone.
We provide older people, their families and carers with high quality information and advice services and we tackle loneliness through our dedicated friendship programmes.
We campaign and influence on the issues older people tell us they care about. We support and fund hundreds of older people’s groups and community initiatives across the country and deliver workshops to improve people’s quality of life.
We involve and empower people affected by dementia and host national forums for older people from ethnic minorities and the LGBTQ+ community to help address the inequalities they face.
We're looking for a passionate and talented Trusts, Foundations & Philanthropy Officer to join our Fundraising team.
In this key role, you'll secure funding from a diverse portfolio of charitable trusts, foundations, statutory and lottery funders, and mid to high value donors. You'll identify new funding opportunities, build strong relationships with supporters, develop compelling funding applications and reports, and help demonstrate the impact of our work across Scotland.
Working closely with colleagues throughout the Charity, you'll create persuasive cases for support and ensure funders and donors see the difference their contributions make. Your work will play a vital role in growing sustainable income, strengthening supporter relationships with professionalism and integrity, and helping Age Scotland deliver its ambitious plans for the future.
If you're an excellent communicator with strong relationship-building skills and experience of securing income through trusts, foundations or philanthropy, we'd love to hear from you.
The post will be Scotland-based, with a blend of office (Edinburgh-based) and home working. As a hybrid role the intention is that office-based and external facing work will constitute 40% of working time over each month. Age Scotland is a flexible employer, and flexible work patterns are available.
In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:
· Generous holiday allowance of 39 days (FTE)
· A range of learning and development opportunities
· Company sick pay
· Healthcare benefit through BHSF
· Discounted gym membership
· Discounts from major retailers
· Contributory pension scheme with employer contributions of 9%
· A comprehensive package of support though our Employee Assistance Programme
· Group life cover up to three times your annual salary
· Cycle to work scheme
· Paid carers leave and dependents’ support
· Enhanced family life policies.
Full details of the role are available from our website: www.age.scot/workforus.
Closing date: 5pm on Wednesday 2nd September 2026
Interviews will take place in person in Edinburgh on Wednesday 16th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
Service delivery lead in Wiltshire of all YCDT programmes
Volunteer recruitment, training, management and supervision
Supporting young carers to achieve their educational potential
Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.
Job Title:Quality Assurance and Training Programme Lead
Internal Job Title:Practice Improvement and Training Programme Lead
Hours: 35 per week (full time)
Location:Home-based withregular travel across England.
Contract: Permanent
Salary:£43,183 per annum (London weighting £48,364)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the programme
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network.
About you
We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network.
About the role
The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice.
The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector.
Benefits
29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.
Team: Casework
Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home
Duration: Permanent
Reporting to: Head of Casework
Responsible for: Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses
Hours of work: 40 (5 days per week including lunch break)
Overview of the role
The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs. The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.
Internal relationships
All staff, volunteers and guests
External relationships
External service providers and partner organisations
Areas of responsibility
1. Advice and advocacy
· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively.
· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks
· Attending appointments with guests as needed and carrying out home visits
· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests
· Creating best practice guidelines to ensure consistency and accessible support.
· Working with colleagues to ensure acceptable workloads are maintained.
· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.
2. Internal liaison
· Building and maintaining working relationships with Caseworker colleagues.
· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.
· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.
3. External liaison
· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these
· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services
· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions
· Liaising with volunteers at both Night Shelters and Day Centres.
4. Women’s Night Shelter lead
· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.
· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.
· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.
· Maintaining all safeguarding and risk management protocols.
5. Monitoring impact and administration
· Collating statistics and outcome measurements of the casework service for both internal and external use
· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system
· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures
· Managing a small casework budget
· Proactively identifying areas for improvement and development of service provision
· Undertaking any other duties to aid the good running of the project, as required by the charity
6. Line Management responsibilities
· Line manages up to three Caseworkers, providing support, direction and accountability.
· Carry out annual appraisal, track training & development and oversee professional development.
Person Specification
Essential
· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups
· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs
· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care
· Ability to adopt an assertive approach when needed
· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits
· Up-to-date knowledge of the welfare issues and legislation affecting homeless people
· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support
· Knowledge of relevant support services available to homeless people, particularly in West London
· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress
· Ability to maintain good relationships with colleagues and external service providers
· Highly organised with strong time-management skills
· Ability to keep clear and up-to-date case records
· Proactively identifying areas for improvement and development of service provision
· Undertaking any other duties to aid the good running of the project, as required by the charity
· Ability to work independently and take the initiative to make important decisions
· Flexible and supportive team member with excellent communication skills
· Ability to adhere to and implement Health & Safety, HR and operational policies
· Understanding of and commitment to Equal Opportunities
Desirable
• Experience of working alongside volunteers
Other