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PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, Regional Spine points 37-33
• Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
• PCS Birmingham

Successful candidates for the post of Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Thursday 20 November 2025

Interviews will be held in person: Thursday 4 December 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 1125

Grade: Band 3, Region

Salary:

Regional Spine points 37-33

Regional Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: PCS Birmingham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 1125

Date: November 2025

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Creative Lives is looking for a Chief Executive to lead its UK & Ireland wide programme and team in an exciting new chapter. 

At Creative Lives we champion everyday creativity across the UK and Ireland, ensuring that voluntary groups thrive, inspire and are recognised as being essential to community wellbeing. 

Our new Chief Executive will be a skilful and diplomatic convenor, collaborator and strategist, an exemplary organisational leader, and a powerful advocate for creativity as a driver of social connection and cohesion. 

Delivery Manager (South) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Monday 1st December 2025 

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We have an established centralised Student Opportunities team that manages the oversight of additional enrichment opportunities and programmes across the charity including arts-based programmes, career placements, and the development of IntoUniversity’s Associate Network (alumni community). This team works closely with our local learning centres to promote, recruit, and deliver these diverse opportunities for students.

We are looking for an interim Oxbridge Programme Manager to join our Student Opportunities team on a fixed-term basis. You will lead on the delivery and development of our comprehensive programme of support for young people across our network who are interested in applying to Oxford, Cambridge or other highly-selective universities. You will provide expert advice and support to student cohorts in group workshops and on a one-to-one basis to help them make informed decisions about their future choices and submit competitive applications.

The role at a glance

Contract: Full-time, fixed-term until January 2027
Start date: January 2026
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity  centres: Birmingham, Bradford, Bristol, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: £39,100 per annum (including £2,700 London contribution) for candidates based in London; £36,400 per annum for candidates based outside of London

Job Purpose

The Oxbridge Programme Manager will be responsible for the development and delivery of the Explore Oxbridge programme. They will work closely with the Head of Student Opportunities to plan and develop the programme.

The role will involve the management and coordination of a comprehensive package of support for students from Year 9 / S2 upwards. This includes workshops, webinars, day trips and residentials designed to increase student knowledge about studying at selective universities, in particular The University of Oxford and The University of Cambridge.

The role will involve stewardship of various stakeholders, including Oxbridge colleges and IU school partners. The Programme Manager will work closely with the wider Student Opportunities team and IntoUniversity centre teams to ensure students are benefitting from the programme.

Explore Oxbridge

The Explore Oxbridge programme is open to students who are either currently being supported by IntoUniversity centres (typically students aged 14-18 years) or IntoUniversity Student Associates (IU alumni). The programme offered to students will include, but are not limited to, the following:

• Personal statement support
• Mock interview practice
• Student life workshops and webinars
• Subject choice advice
• Research project support
• Subject taster sessions
• Open days and residentials

Eligibility for the role

In order to be eligible for the role, applicants will:

• Have completed an undergraduate degree to a 2.2 or higher.
• Have achieved a grade C or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
• Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
• Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
• Be able to demonstrate extensive knowledge of the Oxbridge application and admissions process and how to translate this into engaging, differentiated and age-appropriate materials, programmes and content.
• Be able to apply knowledge of H.E. and the Oxbridge college system, to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
• Have experience of confidently liaising with a variety of stakeholders, for example: head teachers, funders, universities

Job Title: Communications and Marketing Manager 
Reporting to: Head of Operations 
Hours: 30 hours per week over 5 days (to include Monday morning) 
Contract: Fixed term contract maternity leave cover (expected 12 months)   
Salary: £30,000 - £32,338 FTE (pro rata – based on experience) 

Annual Leave Allowance 27 days / plus bank holidays (pro rata) - plus 2 days at Christmas 
Location: Remote, with occasional UK travel 

About Us 

CleanupUK is a national charity that supports communities in tackling the problem of litter and strengthening community connections. We work directly with people in areas of need to help them clean up and care for their local environment through the creation and support of litter-picking hubs. 

Why Join Us? 

This is a unique opportunity to make a real difference for communities and the environment nationwide. You’ll be joining a friendly, flexible and supportive team that values your creativity and initiative at an exciting time, as we continue to grow our national reach and impact. 

Who We’re Looking For 

We’re seeking an experienced and creative Communications and Marketing Manager to join us on a fixed-term basis to cover maternity leave. You’ll be passionate about driving positive change in communities and the environment, with strong skills in storytelling and creating engaging content across social media, web and campaigns. You’ll know how to bring a national charity’s voice to life in a way that connects with local communities. 

You’ll be both strategic and hands-on, able to manage multiple projects and deadlines while adapting quickly to new opportunities and priorities. Organised and proactive, you’ll thrive working with diverse partners and stakeholders. Above all, you’ll share our commitment to community engagement, tackling inequality, and protecting the environment, using your skills to inspire and amplify voices. 

About the Role 

You’ll lead our communications and engagement efforts, helping to shape and deliver key campaigns and partnerships that sit at the heart of our work. From developing compelling marketing materials and managing digital content to promoting our litter-picking hubs and supporting national initiatives like our Summer Pick Me Up: Protect Our Waterways campaign and The Davina Awards, you’ll play a central role in telling our story and inspiring action. 

Your work will be guided by our organisational objectives and annual communications work plan, with clear deliverables and milestones throughout the year. At the same time, you’ll need the flexibility and initiative to respond to the more reactive demands of the role — whether that’s capitalising on media opportunities, supporting partner activity, or responding to emerging issues and events. 

A key part of the role will be developing and delivering engaging social media content that reflects our position as a national charity with a strong community focus — finding creative ways to connect our national voice with local stories, volunteers, and impact at a hyper-local level. 

As our go-to person for communications, design, and content creation, you’ll bring a strong mix of digital, creative, and strategic skills, along with the confidence to manage multiple projects and relationships in a fast-paced environment. If you’re a skilled communicator with a flair for creativity and a passion for community engagement, tackling inequality, and protecting the environment, we’d love to hear from you. 

How to Apply 

Please submit your CV and a cover letter outlining how your experience matches the Role Description / Person Specification and why you’re interested in working with CleanupUK. 

CleanupUK celebrates diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and identities.

If you need any support or reasonable adjustments to complete your application or interview, please share them here. 

No agencies please. 

Deadline for applications: 23rd November 2026 

Start date: January 2026 

#Communications
#Marketing
#Communications & Marketing Manager
#Marketing Manager
#Marketing Strategy
#Multi Media Marketing
#Commumications Strategy
#Communication
#Marketing Management
#Performance Marketing
#Digital Marketing

We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals. 

This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats. 

If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.

About Dreams Come True

We deliver moments of magic with lasting impact to children living in poverty who have a serious illness, disability, or life-limiting condition. We are the only wish granting charity focused solely on children living in social deprivation in the UK.

About the Role

Dreams Come True is seeking an ambitious, strategic and highly skilled Head of Fundraising to lead and expand its income generation and manage and drive a high performing team. This senior role prioritises the development and delivery of an ambitious major donor and individual giving strategy - cultivating, stewarding, and upgrading supporters, including high-net-worth individuals and regular donors. Reporting directly to the CEO and working closely with the Senior Leadership Team, you will diversify income streams, maximise philanthropic support, and ensure the charity's long-term sustainability whilst leading, managing, motivating and inspiring the team.

Key Responsibilities

• Develop and implement a growth-oriented fundraising strategy, with a strong focus on major donor fundraising and individual giving (regular giving, donor journeys, legacy giving).
• Build a robust pipeline of major donors, personally managing relationships with high-value supporters, cultivating new prospects, and maximising lifetime value through tailored stewardship.
• Oversee the design and execution of engaging campaigns and supporter journeys for individual and legacy donors.
• Direct and support building other fundraising streams (trusts & foundations, events, digital, community), setting ambitious yet achievable income targets.
• Monitor, analyse, and report on fundraising performance, using data-driven insights to identify opportunities and refine approaches.
• Inspire, manage, and develop the fundraising team, fostering a culture of collaboration, high performance, and innovation.
• Ensure policy, governance and compliance with all relevant fundraising legislation and sector regulation.
• Represent the charity in external meetings, building networks and leveraging senior volunteers and Trustees to extend philanthropic reach.
• Translate complex beneficiary needs into compelling cases for support, proposals, and stewardship reports that resonate with donors and partners.

Person Specification

Essential:

• Demonstrated success in major donor fundraising, including personally securing substantial gifts (five and six figures); proven ability to build from scratch, cultivate and maintain relationships with high-net-worth individuals.
• Proven expertise in individual giving, including donor journeys, donor retention and engagement, and developing bespoke campaigns.
• Strong leadership skills, with a track record of building, motivating, and developing high-performing fundraising teams.
• Up-to-date understanding of the fundraising compliance environment (Fundraising Regulator's Code, GDPR, PECR).
• Outstanding communication, negotiation, and presentation skills, both written and verbal.
• Analytical mindset and the ability to use data to inform strategy, track performance, and drive growth.
• Creative approach to stewardship, recognising, thanking, and meaningfully involving supporters at all levels.
• Passion, resilience, and integrity aligned with the charity’s mission.
• A recognised fundraising qualification (e.g. Certificate/Diploma from the Chartered Institute of Fundraising or equivalent).
• Inspiring and experienced team leader.

Desirable:

• Experience with innovative donor engagement, digital tools, and CRM/database systems.
• Background in a similar scale or mission-driven UK charity.

How to Apply

Apply by submitting a CV and covering letter via CharityJob.

We are looking for a Digital Fundraising Manager for a 13 month Maternity Cover to start in January, you will lead on the development and longer-term growth of the digital fundraising activities to increase funds, engagement, and awareness. This is a part time role, 24.5 hours per week.

This is a UK Home-based role with occasional travel when required, offering 47,107 per annum, pro-rata. Actual salary is 32,975 per annum + 218 Home Working Allowance.

The charity
You would be joining an inclusive and welcoming team at a long standing medical research charity offering competitive employment benefits that include...

The Role
Effectively project manage the calendar of digital fundraising events, from concept through to completion and evaluation.
Develop and contribute to the teams product innovation pipeline, leading on new activities that come from this.
Build and deliver ad campaigns across Facebook, Instagram, X and TikTok and other platforms, ensuring build and creative settings achieves the best results.
Be responsible for a team of 3.

The Candidate
Relevant experience in a similar role with responsibility for planning and managing digital fundraising activities.
Experience of project managing a calendar of digital fundraising events.
Able to develop and contribute to product innovation pipelines and leading on new activities that arise from this.
Experience of line managing staff.
Experience of producing and delivering advertising campaigns across Facebook, Instagram, X and TikTok and other platforms.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful a, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) 

Annual salary

B – 2 £25,947.56 - pro rata for part time hours

Review Date

19/10/2025

The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding. 

They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers. 

Knowledge and experience

Essential

·Experience of working in an administrative role

·Experience of working with a HR or Volunteer information system

·Demonstrated ability to handle sensitive information with confidentiality and professionalism.

Desirable

·Experience of working in a volunteer role

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Time management

·Attention to detail

·Excellent communication abilities and problem solving

·Excellent mathematical skills

·Strong organisation skills

·Proficient in Microsoft packages, especially excel

·Ability to multi-task

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Salary: £21,000–£28,000 (£35,000 FTE)
Contract: Permanent, Part-time (22.5–30 hours per week)
Location: Home-based within the UK, with occasional travel to London and fundraising events
Closing date: 14^th November
Benefits: Flexible working arrangements, 28 days annual leave (pro rata), birthday leave, pension scheme, Employee Assistance Programme

We are delighted to be working with Overcoming MS to recruit a passionate and creative Fundraising Manager. Overcoming MS is a dynamic charity dedicated to supporting people living with multiple sclerosis through evidence-based lifestyle changes. This is an exciting opportunity to join a small, collaborative team and make a real impact by helping grow and diversify the charity’s income.

In this role, you will lead on community and event fundraising, individual giving, and donor stewardship. You’ll develop and implement fundraising plans, manage donor relationships, and deliver engaging campaigns and events. Working closely with the Head of Income Generation and wider team, you’ll help shape the charity’s fundraising strategy and support its mission to empower people with MS.
To be successful in this role, you will need:

• Proven experience in fundraising, donor relations, or a related field (ideally in a small charity setting)
• Excellent communication skills and the ability to create compelling fundraising materials
• Strong organisational and project management skills
• A digital-first mindset and confidence using digital platforms for fundraising
• A passion for Overcoming MS’s mission and values

For an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Emma.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.

Please quote reference 2752EI when applying.
 

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a national, user-led charity run by and for people with muscle-weakening conditions. We empower adults with neuromuscular conditions to live fulfilling lives through peer support, information, advocacy, and co-produced research and campaigns. Our work brings together lived experience and academic insight to influence health, social care, and disability policy.

About the Role

We are seeking a Research Officer to support a series of user-led research projects exploring:

• Access to social care and support

• Healthcare access and inequalities

• Sexual health and relationships for people with neuromuscular conditions

This is an exciting opportunity to contribute to cutting-edge, lived-experience research that aims to improve quality of life and influence national policy and practice.

You will work closely with the CEO, Research Manager, and members of our lived experience research advisory group. You’ll be involved in all aspects of the research cycle — from design to dissemination — and will ensure that our research is ethical, inclusive, and grounded in co-production principles.

Key Responsibilities

Research Design & Ethics

• Support the design of research studies in collaboration with the lived experience team and academic partners.

• Support the preparation of ethics applications, participant information sheets, and consent materials.

• Develop interview schedules, focus group guides, and surveys.

Participant Engagement

• Recruit participants through Pathfinders’ network, social media, and partner organisations.

• Ensure accessibility and inclusivity in participant communication and data collection.

• Support co-production activities (e.g., advisory groups, workshops, testing materials).

Data Collection & Analysis

• Conduct qualitative interviews and/or focus groups with participants.

• Support data transcription, coding, and thematic analysis (using NVivo or similar).

• Maintain accurate, confidential records and data management systems.

Reporting & Dissemination

• Contribute to research reports, briefings, and peer-reviewed papers.

• Present findings to internal and external audiences, including at conferences or stakeholder meetings.

• Work with communications staff to translate research findings into accessible outputs for our community and policymakers.

Collaboration & Co-Production

• Embed lived experience leadership throughout the project lifecycle.

• Liaise with academic partners and other charities to strengthen our research and advocacy work.

• Contribute to a culture of inclusive, ethical, and participatory research practice.

Person Specification

Essential

• Experience managing or delivering a research project from start to finish (e.g., Master’s dissertation, PhD, or equivalent applied research).

• Strong understanding of qualitative research methods (interviews, focus groups, thematic analysis).

• Ability to plan and manage multiple tasks, meet deadlines, and work independently.

• Excellent written and verbal communication skills, including report writing.

• Commitment to co-production, lived experience leadership, and inclusive research practices.

• Awareness of issues affecting disabled people and/or people with long-term conditions.

Desirable

• Lived experience of disability, chronic illness, or neuromuscular conditions. Applications will be prioritised where they meet this criteria.

• Experience of working with disabled people or people with neuromuscular or muscle-weakening conditions.

• Familiarity with ethical approval processes (university or NHS).

• Experience with NVivo or similar qualitative analysis software.

• Experience working in a small charity or community-based research context.

What We Offer

• Flexible, remote working arrangements.

• A supportive, inclusive environment led by people with lived experience.

• Opportunities for co-authorship, conference presentations, and career development in inclusive research.

• The chance to shape evidence that can drive change in health and social care policy.

Prison Facilitator - HMP Swinfen Hall

Location: Swinfen

Department: Prison delivery

Salary: £16,964

Hours: 21 hours/ 3 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026 with the possibility of contract extension subject to funding.

‍Interviews are planned for the week commencing 24th November 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 767

SHOP MANAGER - NEW STORE SOLIHULL

Hours: 37.5 hours per week

Salary:  £26,522 - £30,935 per annum

RELIEF ASSISTANT SHOP MANAGERs (RASM)

FULL-TIME – 37.5 HOURS PER WEEK

Salary:£23,875 per annum

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

Salary:£14,006 per annum (£23,875 full-time equivalent)                                                                                 

Closing Date:  16 November 2025                                                                                         

DBS Requirement: Basic check

Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!

Are you a passionate and driven retail professional ready to take the next step in your career?

Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?

At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.

SHOP MANAGER

What You’ll Be Doing:

· Inspire and lead a dedicated team of staff and volunteers.

· Drive shop performance through smart rota planning and team development.

· Create an inviting and well-organised shopping experience with high-quality stock presentation.

· Champion donations and ensure all items are sorted, sized, and priced for sale.

· Maintain a clean, safe, and welcoming environment for customers and team members.

What We’re Looking For:

· Proven retail experience—charity sector experience is a bonus!

· A passion for exceptional customer service and community engagement.

· Strong communication and organisational skills.

· Confidence working with sales targets and performance metrics.

RELIEF ASSISTANT SHOP MANAGERS

As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You’ll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You’ll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Editor in Chief
Contract: Permanent, Full-time
Salary: c£110,000
Reports to: Chief Executive Officer
Location: Flexible, with a preference for the UK, Germany, or Denmark.

Our client is a globally recognised leader in evidence-based healthcare. For over 30 years, the organisation has been committed to producing trusted health evidence that informs decisions, improves outcomes, and supports better health for all.

The organisation is now seeking an outstanding Editor in Chief to provide scientific, editorial, and publishing leadership across its global evidence production and publishing activities. This is a pivotal appointment that will shape the future scientific direction and ensure that the organisation’s evidence remains rigorous, relevant, and trusted worldwide.

Reporting directly to the Chief Executive Officer, the Editor in Chief will lead the implementation of the organisation’s 2025–2030 Scientific Strategy, guiding its evidence synthesis and publishing portfolio, and ensuring the highest standards of methodological integrity and policy relevance.

The Editor in Chief will be responsible for setting the scientific and editorial vision, strengthening the organisation’s position as the global benchmark for trustworthy evidence. The postholder will work in close partnership with the CEO and Governing Board to uphold editorial independence and scientific credibility, while advancing innovation through living evidence, AI integration, and equity-centred approaches.

The Editor in Chief will also serve as one of the organisation’s key scientific ambassadors, engaging with funders, policymakers, and international partners such as the World Health Organization, the Wellcome Trust, and other leaders in the global evidence ecosystem.

To be successful in this role, the organisation is looking for:

• An internationally recognised expert in evidence synthesis or related fields, with a deep understanding of methodological standards and research integrity.

• A proven leader with experience managing complex scientific or editorial programmes, ideally with international reach.

• A strong track record of innovation in evidence production, including digital, AI-enabled, or living evidence approaches.

• Outstanding communication and stakeholder engagement skills, with the ability to influence at senior levels across scientific, policy, and health communities.

• A personal commitment to the organisation’s values of rigour, transparency, and collaboration, and to advancing equity, diversity, and inclusion in global health research.

• The motivation and courage to lead change within a dynamic and evolving external landscape, taking thoughtful, evidence-informed risks to drive progress.

• The ability to inspire, engage, and unite both the internal team and the wider community around a shared purpose, demonstrating emotional intelligence, adaptability, and composure when navigating complexity and challenge.

Above all, the successful candidate will bring vision, integrity, and passion for the transformative role of high-quality evidence in improving health outcomes worldwide. This is a unique opportunity to lead the scientific strategy of a world-leading organisation at a time of significant innovation and opportunity.

If you share this commitment to evidence-based practice, global collaboration, and equity in health, we would be delighted to hear from you.

Please see the appointment brief for a more detailed outline of the role, along with additional information about the organisation and its community.

How to Apply:
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the Prospectus website.

The organisation is a Disability Confident employer. If you have a disability and would like to be considered under the Disability Confident Scheme, please let us know in your covering letter. If you require any reasonable adjustments to support your application, we encourage you to tell us.