Lead jobs
Operations Manager
Location: Kempston (Hybrid working considered)
Salary: £35,000 per annum
Hours: Full-time, 37.5 hours per week (this may involve occasional out of hours (evenings/ weekends) in support of community fundraising events)
Contract: Fixed Term – 12 months
About Our Client
Our client provides free, specialist emotional and practical support to people affected by fatal and life-changing road collisions across Bedfordshire, Cambridgeshire, and Hertfordshire. Each year, their small but dedicated team and cohort of over 70 trained volunteer Counsellors provide life-changing support to hundreds of individuals and families coping with grief, trauma, and loss.
Following a period of significant operational change, they are seeking a dynamic, highly organised Operations Manager to strengthen their internal systems, ensure compliance, and provide essential resilience to the organisation.
The Role
Reporting directly to the Chief Executive, you will play a key role in ensuring the smooth and efficient running of the organisation's day-to-day operations. You'll manage HR processes, oversee leave and TOIL systems, coordinate policy reviews, lead procurement (IT, insurance, mobile contracts, etc.), and support internal governance and compliance.
You'll also provide vital assistance across other functions, including non-clinical training coordination and event support for their growing fundraising activity. Working closely with the CEO, Clinical Lead, and admin team, you'll be central to embedding consistency, accountability, and efficiency across the charity.
What They Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- HR administration and policy management experience.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity or counselling sector.
- Understanding/awareness of trauma-informed working.
- Experience supporting fundraising or volunteer coordination.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
Are You A Good Fit?
This role will suit a flexible, proactive individual who thrives on variety and wants to make a genuine difference.
To apply and start supporting this great charity submit your CV now.
Harris Hill is thrilled to be partnering with a Hospice that delivers specialist palliative and end-of-life care—both in the heart of the community and within their dedicated hospice.
They are searching for a passionate and strategic Trust and Foundation Fundraiser to join their committed team and help secure vital funding that will directly support patients and their families during life’s most critical moments.
As Trust and Foundation Fundraiser, you will devise and lead a trust and foundation fundraising strategy in order to achieve set goals and financial targets. You will oversee the writing of applications for both core funding and new capital and revenue projects, ensuring the cases for support are strong and compelling. You will aim to improve their new trust acquisition and maintain their retention of existing trust and foundation supporters. You will also assist with small major donor cultivation events with the support of the Donor Relations Officer and Development Director and other senior Hospice staff to maximise impact.
To be considered for this role you will need:
- Demonstrable experience of delivering significant fundraising income
- Ability to communicate effectively with donors and external partners
- Excellent written and verbal communication
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332.
Salary: £34,340 FTE
Permanent, Part-time (22.5 or 30 hours per week)
Location: Eastbourne with hybrid working
Deadline: Monday 24th November at 9am
Application process: CV initially
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: circa £36,500 (including London weighting)
Contract: Permanent, Full-time (35 hours per week)
Location: Remote – must be based within London
Closing date: 28th November 2025 - with applications reviewed on a rolling basis
Benefits: Hybrid and flexible working, 25 days annual leave (rising to 30 days after 5 years’ service), pension scheme, Benenden Health access, electric car scheme, and more
We are thrilled to be working with Brain Tumour Research to recruit a London Community Fundraiser. Brain Tumour Research is a pioneering charity dedicated to finding a cure for all types of brain tumours. Through world-class research, impactful campaigning, and powerful awareness-raising, the charity is driving change and giving hope to thousands of families across the UK.
In this role, you will play a vital part in helping the charity meet its ambitious fundraising and campaigning goals. You’ll lead community fundraising efforts across London, contributing to a regional target of over £1.5 million. From supporting challenge event participants and Fundraising Groups to securing Charity of the Year partnerships, you’ll build and steward relationships that make a real difference.
To be successful in this role, you will need:
- Demonstrable experience in community fundraising and donor stewardship
- A track record of meeting financial targets in a similar role
- Excellent communication skills and empathy when engaging with supporters
- Strong organisational and time management skills
- A proactive, flexible approach and willingness to travel for key events
For an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Heather.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2753HB when applying.
TPP are recruiting a part time Events Manager on behalf of our client, a well-established professional membership body.
Hours: 21 hours per week (flexible working pattern, must include Thursday 9.00am–1.00pm)
Benefits:
• Fully remote working (all necessary equipment provided: laptop, desk, chair, etc.).
• Office closure from 27–31 December each year.
• Additional annual leave for long service.
• Birthday day off (if it falls on a working day).
• Health Cash Plan, Life Assurance, and Income Protection.
• Travel and subsistence expenses covered for all work travel.
And more!
The role:
As the Events Manager you will lead the organisation’s events programme, including webinars, workshops, annual awards, building tours and networking events. The Events Manager will manage all aspects of planning, logistics and delivery supported by an Events Assistant. You will review the overall events programme to ensure right balance of content. As the Events Manager you will manage events budget and reporting while also evaluating event performance. You will liaise with speakers, venues and suppliers too.
Essential criteria:
- Substantial experience as an Events lead in a membership or professional body
- Strong organisational skills and attention to detail
- Proven project and people leadership coordination skills
- Experience managing budgets and working with suppliers
Salary: £45,000 FTE (£27,000 for 21 hours per week)
Closing date: 21st November
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £45,000
Contract: Permanent – Full Time
Location: London (Hybrid – 2 days per week in office)
Closing Date: 24th October
Benefits: 28 days annual leave (plus bank holidays), up to 9% pension contribution, wellness and professional development support
Are you ready to lead a transformative legacy programme from the ground up? We’re recruiting for a Legacy Manager to join a forward-thinking health-focused organisation. This is a unique opportunity to shape a new legacy strategy, grow a £1m income stream and embed legacy giving into the organisation’s culture.
In this pivotal role, you’ll:
- Design and implement a comprehensive legacy strategy
- Develop engaging marketing campaigns to inspire legacy support
- Build and nurture relationships with legacy pledgers and prospects
- Collaborate with an external administrator to manage legacy income and ensure excellent stewardship
What we’re looking for:
- Proven experience in legacy fundraising and marketing
- Excellent communication and relationship-building skills
- Strategic thinker with budget management expertise and a results-driven mindset
For an informal chat about the role, please contact Emma.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We’re committed to equity and inclusion across the sector and take a relationship-led approach to matching candidates with meaningful roles. Learn more about our diversity pledge on our website.
Please note: If we receive a high volume of applications, the organisation may close the recruitment process early.
To discuss this opportunity further, please quote reference 2730EI
Our client has been the artistic heart and soul of Highland Perthshire, attracting over 100,000 visitors every year. The theatre has ambitions to increase fundraising capability to improve lives by sharing Pitlochry with the world and the world with Pitlochry. Now, they will recruit a new Prospect Research and Operations Manager and Prospectus is delighted to lead the search. This role is offered on a permanent basis with hybrid working from the theatre and home.
The Prospect Research and Operations Manager will strength the organisation’s fundraising infrastructure by managing prospect research, pipeline development, data management, and operational delivery across all income streams. This Manager will be responsible for leading on the reporting on moves management and informing the wider Development team of giving trends. Reporting to the Director of Development, you will create templates and systems to aid efficiency of processes and assist colleagues to successfully cultivate and steward major donors.
The selected candidate will have proven experience in prospect research, experience in managing systems and pipelines to create insight and will have the proven ability to analyse, interpret and present data clearly. You will ideally have experience in a performing arts or cultural setting and will have knowledge fundraising trends and practice across various income streams.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Individual Giving Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Lincoln Cathedral has stood as a symbol of faith, craftsmanship and human endeavour for over 950 years. A living place of worship and the seat of the Bishop of Lincoln, the Cathedral remains a place of pilgrimage, prayer and welcome for people of all faiths and none.
As one of the nation’s most important heritage sites and a major visitor destination, the Cathedral welcomes hundreds of thousands of people each year. Stewardship of this remarkable estate (which includes the Cathedral Church, Visitor Centre and more than 80 historic buildings) requires exceptional operational oversight to ensure buildings remain safe, compliant and welcoming every day.
To provide continuity and leadership following the departure of the current postholder, the Cathedral is seeking an experienced and pragmatic Interim Facilities Manager to oversee day-to-day operations and strengthen systems across the estate.
Interim Facilities Manager
Location: Lincoln Cathedral (on-site)
Salary: £41,000 – £46,000 per annum, depending on experience
Contract: 9-month fixed-term, full-time (38.75 hours per week)
Reports to: Chief Operating Officer (COO)
About the role
The Interim Facilities Manager will ensure the safe, compliant and efficient running of the Cathedral’s estate, including the Cathedral Church, Visitor Centre and associated buildings. Leading a small team and external contractors, you will manage maintenance, safety, utilities, cleaning, and support for worship and events.
A key focus during this period will be embedding improved systems, compliance processes and reporting frameworks, ensuring effective contractor oversight and operational consistency across all sites.
Key responsibilities:
• Lead and improve FM operations, including planned and reactive maintenance.
• Oversee statutory compliance, fire safety, utilities, and contractor performance.
• Act as the Cathedral’s competent person for health, safety and compliance.
• Support worship, events and visitor activity to ensure safe, high-quality delivery.
• Embed systems, procedures and reporting frameworks to strengthen oversight.
• Line manage the Facilities Team, fostering collaboration and accountability.
The ideal candidate will have:
• Degree, HND or equivalent in Facilities Management or related discipline.
• IOSH or NEBOSH Health & Safety qualification (or higher).
• Significant FM experience in complex or publicly accessible environments.
• Strong knowledge of statutory compliance, CDM and contractor management.
• Membership of IWFM or IFMA.
• Proven ability to implement systems, improve performance and manage teams.
• Sympathy with the mission, values and worshipping life of the Church of England.
If you’re an experienced facilities professional with the leadership, technical skill and commitment to care for one of England’s most treasured buildings, we’d love to hear from you.
For a full candidate pack, please contact:
Faye Marshall and Lizzy Clark via the apply button.
Closing date: 9am, Monday 17th November 2025
Interview date: Wednesday 26th & Thursday 27th November 2025
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
ER Case Investigator | Interim | £450 per day (Umbrella) | Birmingham | 4 months +
For the largest infrastructure project in Europe, we are recruiting an interim ER Case Investigator. Reporting to the ER Lead and working alongside the ER Business Partners, the ER Case Investigator will take ownership of the investigation of complex workplace issues and gather evidence via interviews and data analysis to establish facts, and ensure fair, thorough and impartial outcomes. The ER Case Investigator is a key role, and a trusted point of contact when situations - such as misconduct, grievances, and appeals escalate. The ER Case Investigator will conduct robust, detailed, and professional investigations, ensuring they are aligned with employment law and company policy.
Main Duties:
- Lead impartial investigations into ER matters including misconduct, grievances, harassment, discrimination, and disciplinaries
- Gather evidence via interviews, documentation and analysis - presenting findings clearly and accurately
- Partner HR, Managers, Legal, and Counter Fraud to ensure cases are handled consistently
- Advise leaders on outcomes and next steps - balancing legal compliance with a people - centric approach
- Maintain meticulous records, ensuring processes meet regulatory and bast-practice standards
- Attend Employment Tribunals as required
- Support the wider HR continuous improvement initiatives surrounding ER, training and culture
Person Specification:
- Proven experience in ER, with direct experience in investigations
- Strong knowledge of employment law and best practice ER processes
- First-class communication and interviewing skills
- Keen eye for detail, and strong data analysis skills
- A calm demeanour is essential for this role, as is the ability to handle sensitive and complex issues.
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
At Bexley Voluntary Services Council (BVSC), we're passionate about strengthening our local voluntary and community sector to make a real difference in people's lives.
As part of a project to support Bexley residents living with multiple long-term health conditions, we're looking for a compassionate and proactive Health & Wellbeing Coach to join our team.
Using a person-centred, coaching approach, you'll support residents over 4–6 sessions, meeting them in local spaces like GP surgeries, libraries, and community centres. You'll help people navigate services, overcome barriers and move towards greater independence and better health.
You'll be part of a supportive, proactive team working across sectors to create practical, community-led solutions. We provide regular supervision, peer support sessions, and opportunities for professional development in health coaching and community engagement.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Associate
Location: London (2 days per week in office)
Salary: £35,000 - £40,000
I'm partnered with a purpose-led communications agency working with major charities and NGOs, who are hiring for a Digital Associate. This is a great opportunity for someone with strong writing skills and social content experience to join a fast-paced, collaborative team delivering impactful campaigns for good causes.
You’ll work across a range of clients producing creative, engaging content, from social media packs and copywriting to videos and graphics, while supporting the wider team on digital strategy and campaign delivery.
Skills required for the Digital Associate are:
- Excellent writing and content creation skills
- Social media and creative content experience
- Experience within a charity, NGO or agency environment
- Confident communicator who thrives in a collaborative, fast-moving team
Digital Comms / Content / Social Media / Charity
Apply now for immediate consideration regarding this excellent opportunity.
The Oxford Parent-Infant Project (OXPIP) is a nationally recognised children’s charity providing specialist parent-infant psychotherapy to help parents and babies build strong, secure relationships during the crucial early years. We also share our expertise through training, supervision and consultancy to professionals supporting families in Oxfordshire and beyond.
OXPIP has received Stepchange funding to deliver a two-year project focused on co-producing online materials for parents and free training for Oxfordshire’s children and families workforce.
We are seeking a Project Delivery Manager to lead the planning, coordination and delivery of this project. The postholder will ensure both strands of work are delivered on time and within scope, working collaboratively with colleagues, parent participants, freelance trainers, and an external evaluator. This role is ideal for someone who enjoys teamwork, clear planning, and making a real impact on families’ lives.
To provide therapeutic support for parents and infants from conception to two years.
The client requests no contact from agencies or media sales.
You’ll be a vital part of our Marketing team taking on a wide range of exciting multimedia projects, from creating campaign videos and animations to shaping our photography library.
You’ll bring your creative flair to concept sessions, pushing boundaries with fresh media ideas that align with our cause. With your keen attention to detail, deep understanding of the creative process and high standards, you’ll ensure The Charity’s brand is consistently represented across all media and digital outputs, both internally and externally. This is a great opportunity to not only showcase your skills but also make a difference in the lives of those we support.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
⏰Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: c.£40,600 (dependent on level)
KEY ACCOUNTABILITIES
You’re a multimedia designer who thrives on creative challenges, bringing ideas to life through video, photography, animation and motion graphics. You work efficiently while maximising every opportunity to elevate campaigns, feeding into concepts and shaping the bigger picture. Strategic and creative, you pair sharp attention to detail with technical and storytelling skills, staying adaptable, organised and solutions-focused to ensure our digital media always delivers impact.
- Lead the creation of engaging video, photo and motion content, from concept development through to final delivery, including scripting, storyboarding, filming and editing.
- Oversee photography across The Charity – identifying gaps in our photography, building and developing our image library through regular photoshoots and ensuring that consent processes follow our data management policy.
- Manage, plan, organise and coordinate on-location and studio filming and photoshoots, ensuring shoots run smoothly and meet creative briefs.
- Conduct interviews and film with case studies, capturing authentic stories that connect audiences with The Charity’s work.
- Shoot and produce high-quality digital video content, managing the process end-to-end, from scriptwriting and sourcing through to editing and publishing.
- Edit raw camera footage, audio, sound effects, graphics and special effects into polished content tailored to the target channels.
- Apply strong post-production skills, including audio mixing, colour grading and motion enhancement to deliver professional outputs.
- Produce animation, motion graphics and kinetic typography to enhance campaigns and digital storytelling.
- Collaborate with Marketing, Fundraising and other teams across The Charity to generate ideas, develop storyboards and create promotional video content for external use.
- Deliver optimised video and motion assets in the correct formats for use across social media, web and other channels
- Lead on the photo and video consent process, ensuring all permissions are GDPR and policy compliant and support teams across the organisation in following best practice.
- Provide training sessions for staff on video, photo and content creation, helping to develop creative skills across The Charity.
- Lead on building an always-on bank of innovative and engaging content to ensure a steady flow of creative assets for campaigns and digital channels as well as managing The Charity’s photo and video libraries to make sure content is accessible, well-organised and brand compliant.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Salary: £42,000 – £47,000
Contract: Permanent, Full-time
Location: London hybrid
Closing date: Rolling
We’re working on a fantastic Corporate Fundraising Manager role with a health-focused charity that funds life-saving research, influences global health policy, and empowers people to make informed lifestyle choices to reduce their risk of preventable illness.
In this hands-on role, you will manage and lead the delivery of the Corporate Partnerships Strategy and pro-actively develop compelling proposals and pitches to secure new business, and build new relationships with excellent stewardship.
This is a great opportunity for a corporate fundraiser to step into a growing income stream and take full ownership over the programme, with the ability and freedom to shape it moving forward and leave your mark to make the greatest impact.
To be a successful Corporate Fundraising Manager, you will need:
- A strong track record of securing and managing corporate partnerships
- Experience developing and delivering fundraising strategies and proposals
- A proactive, confident approach and the ability to work both strategically and operationally
If you would like to have an informal discussion, please call and ask to speak to Jake.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
If enough applications are received, the charity reserves the right to end the application period sooner.
Senior Adviser
Job Title - Senior Adviser
Contract - Permanent
Hours - 28 hours per week
Salary - £36,800 per annum (£46,000 FTE)
Location - Coram Campus, London WC1 (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
The Senior Adviser post is a new role to increase capacity within our small and friendly Advice and Information Team. The Senior Adviser will be responsible for delivering high quality, evidence-based, advice and information by email and phone to Coram BAAF members. Our enquirers are primarily social workers at all levels including senior managers, along with associated professionals in health, legal and other areas of children’s social care.
The role will also support our Outbound Permanence Service which provides specialist advice and resources for local authorities across the UK seeking to place a looked after child with relatives overseas, and also offers training and consultancy. The post holder will, once familiar, have the opportunity to participate in Outbound training delivery.
We envisage this as a 4 day per week role, but are open to considering additional flexibility within the constraints of our core service hours (see full job description).
This role may suit you if you have considerable experience in childcare social work, in one or more of adoption, kinship, or foster care, together with experience in advising fellow professionals. You will have a clear understanding of the key principles involved in providing accurate, evidence-based advice and information.
You may have experience of working for a similar national helpline or advice, though this is not essential. You should have good knowledge of relevant regulations, guidance, minimum standards, and published good practice, along with the ability to research and translate complex information into accurate, clear, evidence-based, and practical advice.
Although we have an extensive database and internal Consultants to draw upon, the ability to present this information as a concise, logical summary tailored to each individual query is essential.
If you are looking for an opportunity to influence practice, advise and support fellow professionals, consolidate your current knowledge, research, and continually learn, including areas of practice currently unfamiliar to you, please see the job description and person specification for full details.
Please note that you must have the right to work in the UK.
Closing Date: Monday 1st December 2025 at 8am – we reserve the right to close this job early if we have sufficient applications, so early application is advised.
Interview Date: Tuesday 9th December 2025 - Please note that interviews will take place in-person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To thrive in this role, you’ll need to be an ambitious individual, with the skills to work in a
fast-paced environment. You’ll be required to:
• Manage accounts and registrations, successfully motivating and inspiring supporters
to increase the charity’s total number of annual eventers. Responding to all inbound
enquiries in a prompt and efficient manner.
• Work closely with the Challenge Events Manager to deliver flagship events such as the
Great Run Series, overseeing up to three third-party events per year.
• Monitor digital fundraising challenge participant groups, managing admin processes
through GivePanel and JustGiving and coordinating with fulfilment partners to ensure
supporters receive their fundraising packs on time.
• Support the wider public fundraising team with administration tasks such as dispatching
fundraising materials, processing personal data, maintaining donor records on Salesforce
and working with the Supporter Services Team to create, monitor, improve and
automate excellent supporter care journeys.
• Plan and deliver risk assessments, logistics, income and expenditure, account
reconciliation and evaluations to shape future recommendations and continuously
improve effectiveness.
• Attend supporter or charity-organised fundraising events, always acting as a proud and
inspiring ambassador for the charity.
• Build and maintain relationships with key supporters, utilising the Fundraising Hub to
communicate information about the impact of the charity and the changing fundraising
needs.
• Maximise all opportunities with supporters and potential fundraisers, using persuasive
and motivational skills to drive support for the charity on a long-term basis.
• Lead on the creation of event content for the charity website and social media platforms
with support from the wider events team and Marketing and Communications Team.
• Input into existing and future plans for data capture, making updates and additions
to policies and procedures, being responsible for developing and meeting a range of
performance KPIs.
• Support with key strategic projects to ensure the charity’s sustainable income growth
and impact within the hospital
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Information Pack and then send through your CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 1 December Interviews will be held in Birmingham on 11 December . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.