64 Lead membership development officer jobs in Chertsey, Surrey

Reporting to the CEO and working as part of the senior management team, you will have overall responsibility for fundraising income performance, the development and delivery of LLST’s fundraising strategy, and the successful delivery and growth of our events portfolio. This includes the London Legal Walk, our flagship mass-participation fundraising event.

The role will lead and develop a team of three to four (direct reports), build strong relationships with supporters, corporate partners, sponsors and other stakeholders, and use performance data, KPIs and return on investment to inform decision-making and future development.

We are looking for someone with significant experience of fundraising and income-generating events, a strong track record of meeting targets, and experience of developing fundraising strategies, and plans. You will also have experience of leading and developing staff, delivering complex events, and building effective external relationships.

The successful candidate will be confident operating at both a strategic and practical level, able to work collaboratively across a small organisation, and comfortable representing LLST externally and reporting to senior colleagues and Trustees.

Experience of the legal, access to justice or related charity sector, and experience of Salesforce, would be desirable but are not essential.

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.

You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.

We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.

What you’ll be doing 

• Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
• Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
• Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
• Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
• Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
• Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
• Warm, clear written and verbal communication skills, adaptable to different audiences
• Confidence hosting and facilitating online meetings
• Confidence with databases and digital tools, and willingness to develop Salesforce skills

Desirable: 

• Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
• Understanding of basic charity governance and administration

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Administrative Coordinator

• LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £28,000 - £32,000 per annum depending on experience 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Administrative Coordinator

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Thurday 24th September 2026, 23:59 BST. 

Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026. 

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

Team: Individual Giving 

Location: Homebased with occasional travel for meetings 

Work pattern: 35 hours per week, Monday to Friday 

Salary: Up to £36,327.99 per annum 

Contract: Fixed term until 30th June 2027 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Individual Giving Officer: 

• The successful candidate will be responsible for leading on projects across multiple communication channels to recruit and steward our wonderful supporters. This includes everything from leading creative development, building engaging and thoughtful supporter journeys, and project managing campaigns – all of which feature cats at the heart, of course!

• You will work closely with agencies to ensure projects are delivered on time and on budget, and monitor and report on campaign performance.

About the Individual Giving Team: 

• We sit within the Marketing & Income Generation directorate 

• Our team is responsible for the recruitment and retention of individual supporters to generate over £21 million each year and provide leads for the other teams in the directorate 

• We currently have a team of 14 working across Acquisition and Retention on our Cash Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Telemarketing, Face to Face, DRTV, email, Digital, Social and other paid media 

What we’re looking for in our Individual Giving Officer: 

• Experience in an Individual Giving role or similar, ideally working with agencies in the third sector

• Proven track record of achieving income against agreed financial targets

• Experience in leading projects and managing schedules 

• Proven ability to multi-task and work on own initiative, accurately and under pressure

•  A good working knowledge of transaction and contact databases

What we can offer you: 

• Health and wellbeing support to help you stay well while working remotely

• Flexible working options to support a healthy work–life balance

• Ongoing learning and development to help you build your skills and grow your career

• 26 days’ annual leave plus bank holidays, increasing with service

• A competitive contributory pension scheme and life assurance for peace of mind

• Financial wellbeing support, including access to Salary Finance

• Access to discounted pet insurance to help care for your pet’s health

• Learn more about our full reward package:  

Interested? Here’s how to apply: 

Application closing date: 27th September 2026 

Virtual interview date: 5th & 6th October 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

Job Title - Programme and Partnerships Officer (RJFN)

Contract - Fixed Term for 1 year, with the possibility of extension

Hours - 14 hours per week with flexibility across the working week

Salary - £12,800 per annum (£32,000 FTE)

Location - Home-based, with occasional travel to Coram Campus in London and other locations for meetings and events

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram is a leader in adoption and fostering, children’s health education, therapy, child and family law, and advocacy for those in and leaving care. The organisation has grown rapidly in recent years, both in terms of income and staffing, making an exciting and interesting place to be.

About the role

We are looking for an organised, collaborative and proactive Programme & Partnerships Officer to provide the coordination and delivery capacity that will help RJFN strengthen its national network and deliver its programme of work across advocacy, policy and practice development, research, training and member engagement.

Working closely with the RJFN Chair, members and partners, you will support member engagement, build and maintain partnerships, organise events and communications, and help monitor the network’s reach and impact. This is a varied role with significant autonomy and an opportunity to help shape a growing national network.

We welcome applicants with skills and experience gained through a range of routes, including professional, voluntary, community and lived experience. Knowledge or experience of racial justice, children’s rights, children’s social care, family justice or a related area is desirable, but we are particularly interested in strong organisational, relationship-building and communication skills, and a clear commitment to racial justice and anti-racist practice.

If you enjoy bringing people together, building relationships, communicating creatively and helping turn ideas into action, and you share our commitment to racial justice, we would love to hear from you!

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 12th October 2026 23.59pm

Interview Date: Thursday 22nd October 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About us

The Alliance for Youth Justice is an alliance of more than 70 non-profit organisations advocating with and for children to drive positive change in youth justice across England and Wales. We mobilise our members’ frontline expertise, children’s lived experience, and evidence from research to champion a child-centred, rights-based and trauma-informed system that treats contact with the justice system as a sign of unmet need and systemic failure, prioritises support over criminalisation and gives every child the opportunity to thrive.

We're widely recognised as the most influential group campaigning for improvements to the system, with trusted access to decision makers, working towards three goals: keeping children safe from the youth justice system through prevention and diversion; racial justice across the system; and custody as a last resort for children.

About the role

Following the launch of our new strategic approach, our Operations and Membership Lead will provide the operational, financial and administrative backbone of the organisation — keeping our finances and governance on track, and coordinating our network of over 70 member organisations.

Finance, operations and governance (70%) — manage bookkeeping in QuickBooks, coordinate banking, prepare management accounts, support grant financial reporting, maintain internal systems (SharePoint, IT), lead on policy compliance (safeguarding, GDPR, health and safety), and support Board governance and statutory filings.

Membership coordination (30%) — manage the end-to-end membership process from enquiries to renewals, coordinate member surveys and data, and organise our events — quarterly member meetings, roundtables and webinars.

Anti-racist, anti-oppressive practice runs through how we work with our Board, staff, members and stakeholders.

About you

You have experience in an operations, finance or administrative coordination role within a non-profit or membership organisation, including managing the full financial cycle within a charity and a working knowledge of charity fund accounting. You're practically experienced with QuickBooks (or equivalent), highly proficient in Microsoft 365, SharePoint and Excel-based tracking systems or CRMs, and bring exceptional organisational skills, discretion and a proactive, self-motivated approach. You have a personal commitment to anti-racism, social justice and child rights.

Why join us

We're a small team of three punching well above our weight, with real scope to shape how we work and few layers of hierarchy. We offer flexible, trust-based home working (within core hours), plus 25 days' leave (pro rata), Christmas office closure, and a 5% employer pension contribution.

We encourage applications from historically marginalised groups even if you don't meet every requirement, and we do not use criminal records to exclude candidates.

Please download the reruitment pack to find out more and read the full job description and person specification.

The Chartered College of Teaching is currently working on a number of exciting projects, and is recruiting a Professional Learning Quality Lead to support this work. This is a fixed term position which will focus on supporting the delivery of a key strand of our work relating to teacher development, helping to embed high quality professional development across the sector. By joining our team as a Professional Learning Quality Lead, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession.

The role will run until the end of December 2027 in the first instance.

Job Title: Professional Learning Quality Lead

Reports to: Associate Director, Professional Learning and Accreditation

Direct reports: Project Officer (TBC)

Salary: £40,000-£45,000 per annum dependent on experience

Contract: Fixed term until 31st December 2027

Hours: A full working week is 35 hours and we offer flexible working options. We are open to full-time or part-time candidates (min. 3.5 days/0.7 FTE)

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here. 

Based: Home based or office based, with hybrid-working options.

Start date: ASAP (by November 2026)

Deadline and interview: Applications will close on Sunday 4th October 2026.

The interview will consist of a task and competency-based questions.

Interviews are currently planned to take place w/c 12th October 2026 but we will be reviewing applications on a rolling basis and may interview and close the role earlier if a suitable applicant is identified.

Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches ~40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 35 people, supported by a Board with a significant track record and experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

The Professional Learning Quality Lead will play a key role in supporting our work around teacher development, helping to embed high quality standards for teacher professional learning across the education sector.

Drawing on their deep understanding of teacher development, the Professional Learning Quality Lead will lead on a number of internal and external projects, working with colleagues and sector stakeholders to develop and launch a CPD quality framework. They will deliver training, develop resources and carry out quality assurance activities to support the successful implementation of the framework in schools, colleges and sector organisations. Alongside this, they will support the delivery of the Chartered College of Teaching’s wider professional development offer, developing and reviewing materials and delivering training that is aligned to agreed quality standards, helping to support teacher and school development and career progression. 

This would be an ideal opportunity for anyone who is passionate about teacher development and who wants to use their knowledge to build expertise and shape quality standards across the sector.

Role description

Establishing CPD quality standards and quality assurance processes

You will lead on the development and implementation of a new CPD quality framework, which will include:

• Initial development and testing of an evidence-informed framework for CPD quality
• Seeking input from experts and key stakeholders via a range of consultation activities (e.g. advisory groups, focus groups, surveys)
• Developing effective processes to quality assure CPD in line with the newly developed framework, underpinned by robust policies and governance processes
• Developing and delivering training and implementation resources to support the rollout of the framework, helping to ensure the framework is understood and applied consistently
• Working with partner organisations to quality assure their professional development offer in line with agreed standards

Developing training materials

You will spend some of your time working on developing and reviewing CPD materials to support the College’s wider CPD offer. This might include:

• Designing and delivering CPD sessions for teachers and school leaders
• Designing or contributing to the development of new and existing online courses and content
• Reviewing and evaluating existing provision, identifying opportunities for further improvement

Wider responsibilities

You will have the opportunity to collaborate with colleagues from across the organisation, and will champion the framework and the high standards it sets for teacher CPD, within and beyond the College.

You will also be expected to:

• Plan and coordinate work activities for the projects you are responsible for, ensuring that work is completed on time and within budget
• Provide direct line management for a Project Officer who will support day to day administration of project activity during the project mobilisation period (up to the first 6 months)
• Engage in CPD, learning activities and training to maintain and develop your knowledge and skills
• Arrange and participate in meetings, as required
• Perform other activities as and when required in order to fulfil the purpose and requirements of the role
• Represent the College at external events (occasional travel may be required)

About You

We’re looking for someone who is enthusiastic and knowledgeable about teacher and school development; who is motivated by our mission and who is truly passionate about supporting the education sector.

The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. You will need to meet the essential knowledge and experience as a minimum, and at least two of those indicated as being ‘desirable’. We are committed to creating a diverse and inclusive environment and encourage you to apply.

Essential knowledge and experience

• Educated to at least degree standard, with QTS and experience of teaching in schools in the UK
• Proven knowledge and understanding of effective professional development methodologies
• Critical understanding of research and evidence relating to teacher professional development and implementation
• Experience of designing and/or delivering teacher professional development
• Able to engage and communicate effectively with a range of stakeholders, including educators, sector leaders, funders and partners
• Able to organise information and communicate complex ideas in a systematic and coherent way

Desirable knowledge and experience

• Experience leading and/or quality assuring teacher professional development across a school, trust or in a relevant education sector organisation
• Experience of developing frameworks and/or standards (e.g. quality assurance frameworks, CPD frameworks, assessment frameworks, professional standards, qualifications frameworks)
• Understanding and/or experience of governance, including developing and monitoring policies and processes
• Experience of leading or managing projects, including understanding how to manage timelines and budget
• Have undertaken further study relevant to the role e.g. Masters, Chartered Teacher Status, relevant NPQs, other relevant courses or qualifications

As well as the requirements outlined above, we are looking for people who: 

• Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
• Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues
• Learning and feedback oriented, intellectually curious, and keen to develop their skillset
• Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:

• Flexible working: responsive management, flexible hours, hybrid or fully remote working
• Professional development, including formal and informal training and support
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan. 

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please make a request (details are in the application pack).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

The Designated Safeguarding Lead (DSL) is a member of the School’s Senior Leadership Team and takes lead responsibility for safeguarding and child protection across the institution, supported by a safeguarding team comprised of two Deputy Designated Safeguarding Leads, and four counselors. The role holder ensures that safeguarding is embedded into all aspects of school culture, leads on multi-agency collaboration, manages child protection referrals, and provides strategicguidance to colleagues, trustees, and external agencies. The DSL has management oversight of a Safeguarding Administrative Assistant and the School Nursing team.

Summary of major responsibilities

Managing Referrals & Multi-Agency Working

• Act as the primary point of contact for local authority children’s social care, local safeguarding partners, and police (where the case leads to safeguarding/child protection

• Refer cases of suspected abuse, neglect, or harm immediately to Children’s Social Care, the Local Authority Designated Officer, Channel/Prevent, or the police,  where required

• Lead and support early help assessments for children who require additional support before reaching statutory intervention thresholds

• Attend and contribute actively to child protection conferences, core groups, and multi-agency risk assessment conferences

Information Sharing and Record Keeping

• Maintain confidential, accurate, detailed, and up-to-date child protection records (separate from academic records), adhering to data protection (GDPR/Data Protection Act) standards

• Securely transfer child protection files to new educational settings when a student transfers, confirming receipt and ensuring seamless continuity of care

• In partnership with the Board of Trustees, monitor safeguarding trends within the school to inform local risk assessments and policy development

• Assist the Human Resources Department with maintaining a compliant, accurate and continuously updated Single Central Record, advising on and signing pre-employment risk assessments where required and permissible

• Serve as the School’s Attendance Champion, works in partnership with the divisional attendance officers, monitoring and reporting attendance concerns to the local authority

Raising Awareness and Staff Guidance

• Ensure the school’s Child Protection and Safeguarding Policy is updated annually, publicly accessible, and aligned with statutory DfE guidance.

• Ensure all staff (including temporary and supply staff) receive safeguarding induction training and understand their duty to report concerns immediately

• Provide regular safeguarding updates, refresher training, and Level 2 training for employees and supply staff as appropriate, as well as arranging Level 3 training for the appropriate roleholders

• Promote a child-centric environment where children feel heard, respected, and safe to disclose concerns

• Chair weekly meetings with divisional safeguarding teams, discussing safeguarding cases and advising on appropriate next steps

• Monitor and approve tutoring and enrichment arrangements 

Training and Professional Development 

• Complete formal DSL training at least every two years to maintain expertise in safeguarding policy, local multi-agency procedures, and legal updates

• Update knowledge and skills regularly (at least annually) on emerging safeguarding issues, including online safety, peer-on-peer/child-on-child abuse, exploitation (CCE/CSE), radicalisation, domestic abuse, and filtering/monitoring systems

Online Safety, Filtering and Monitoring

• Oversee the online safety policy and collaborate with TILM leadership to ensure effective filtering and monitoring infrastructure

• Manage concerns relating to student cyberbullying, online harassment, cybercrime (e.g., Cyber Choices programme), and digital safety breaches

Working With Senior Leadership and Trustees

• Meet regularly with the Head of School and the Designated Safeguarding Trustees to report on safeguarding activity, staff training, and policy compliance

• Prepare a biannual safeguarding report, supported by contemporaneous data and evidence, to be presented to the Board of Trustees

Essential qualifications/experience

• Substantial experience working directly with children and young people in an educational or social care setting

• Certified Designated Safeguarding Lead (DSL) training (or willingness to complete prior to start date)

• Comprehensive working knowledge of KCSIE, Working Together to Safeguard Children, EYFS statutory framework, data protection laws, and local multi-agency thresholds

• Strong analytical, record-keeping, and crisis-management skills under pressure.

• Ability to assimilate and communicate complex information succinctly and persuasively, both verbally and in writing

• Well-developed interpersonal skills that inspire trust, confidence and credibility with all constituencies

• Evidence of a commitment to continuous professional development, demonstrated by appropriate professional memberships, conference attendance, and presentations

• Strong leadership, decision-making, and a commitment to collaboration

• A proven commitment to support diversity, equity, inclusion and belonging and how it relates to safeguarding matters

Desirable qualifications/experience

• Experience managing multi-agency referrals and attending child protection conferences

• Advanced qualifications in child welfare, social work, or educational leadership

• Experience managing digital safeguarding software (CPOMS, My Concern, etc)

The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken.

All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.

ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment.In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law. 

About Florence Nightingale Foundation 

At the Florence Nightingale Foundation (FNF), we develop nurse and midwife leaders who can influence, improve and transform health and care. Our work has purpose, reach and impact – supporting professionals at every career stage to grow in confidence, lead with integrity and create lasting change for the people and communities they serve. 

This is a unique and exciting opportunity to lead the next phase of the FNF Academy's development and growth. As the Director of Academy, you will shape a bold, credible and high-quality Academy offer, ensuring our Scholarships, Leadership Programmes and professional development opportunities continue to meet the needs of nursing and midwifery leaders in the UK and globally. 

You will work closely with the senior leadership team and key external partners to strengthen the Academy’s influence, grow sustainable opportunities and demonstrate the value and impact of our work. This is an Executive role with real scope to bring clarity, ambition and momentum to a charity with a strong reputation and an important mission. 

About you 

You will bring executive or senior nursing or midwifery leadership experience, current NMC registration and the credibility to influence at executive level. You will be confident working with complex stakeholders, leading through change and translating strategy into practical, high-quality delivery. 

You will be a strong relationship-builder and a clear communicator, able to inspire confidence, develop high-performing teams and make decisions informed by evidence, insight and professional judgement. Most importantly, you will share our commitment to developing nurse and midwife leaders who can make a tangible difference across health and care. 

Why join us? 

You will join a small, friendly and ambitious charity where your work will have purpose and visible impact. We offer a supportive team culture, hybrid and flexible working, generous annual leave, strong pension contributions and dedicated time for personal and professional development. Further information about the role, including key responsibilities and the person specification, can be found in the candidate pack.

Location: London, Glasgow, Sheffield or Cardiff

About the role

The Healthcare Professional Membership Officer is an exciting new role within  our Healthcare Professional Engagement team, which runs Breast Cancer Now's healthcare professionals hub and our membership offer, including educational resources, specialist interest groups and a monthly newsletter.

You'll help run the hub day to day, lead our communications to members, and support us to grow the network while keeping existing members engaged.

About you

You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including healthcare professionals. You’re able to produce regular communications to our healthcare professional audience.

You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines, balancing regular commitments like our monthly newsletter with longer term projects.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£31,000 if London based

£29,000 if Cardiff/Glasgow or Sheffield based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Monday 21 September 2026

Interview date

Friday 2 October 2026

Are you a highly organised brand and creative professional who knows how to write a great brief and turn it into high-quality work? Do you enjoy bringing together colleagues, designers and suppliers to deliver creative projects that strengthen a brand and engage audiences?

The Royal College of Radiologists is looking for a talented Brand and Creative Officer to help bring our brand to life. Working closely with our Brand Manager and colleagues across the organisation, you'll play a key role in ensuring everything we produce reflects our values, strengthens our reputation, and engages our members and stakeholders.

This is an exciting opportunity for someone who combines creative thinking with strong project management and stakeholder management skills. You’ll be comfortable creating assets when needed, but just as importantly you’ll know how to write a creative brief, coordinate teams and keep projects moving from brief to deliver.

What you'll do:

• Manage creative and brand projects from brief to delivery, coordinating stakeholders, designers, agencies, suppliers, timelines and budgets.
• Act as a brand guardian, providing practical advice on our visual identity, positioning, messaging and tone of voice.
• Work closely with our in-house designer and external creative partners to deliver high-quality, engaging work that meets the brief and strengthens the RCR brand.
• Build strong relationships across the organisation, understanding colleagues’ needs and confidently advising, influencing and constructively challenging where needed.
• Manage relationships with design agencies and creative suppliers, ensuring work is delivered to a high standard, on time and within budget.
• Create and adapt accessible, on-brand assets and templates using Canva and other design software.
• Support the branding and promotion of RCR events, helping us maximise engagement before, during and after each event.
• Manage branded templates and maintain an effective digital library of images and creative assets.

What you'll need:

• Experience managing creative projects from brief through to delivery, including coordinating timelines, stakeholders, suppliers and competing priorities.
• Strong project management and organisational skills, with the ability to keep multiple projects moving while maintaining quality and meeting deadlines.
• A good understanding of brand strategy, visual identity and tone of voice, and experience maintaining brand consistency across different channels and touchpoints.
• Excellent stakeholder management and influencing skills, with the confidence to give clear advice, manage expectations and build effective relationships at all levels.
• Experience working with design agencies or creative suppliers, including briefing work, giving constructive feedback and managing delivery against deadlines and budgets.
• A high level of proficiency in Canva, with the ability to create and adapt professional, engaging and on-brand assets and templates.
• Knowledge of Adobe Creative Cloud, including InDesign.
• Excellent attention to detail, sound judgement and a proactive, solutions-focused approach

At the RCR, you'll be part of a collaborative and purpose-driven organisation that works to improve patient care and support excellence in clinical radiology and oncology. You'll have the opportunity to shape and strengthen a respected national brand while developing your skills within a supportive and ambitious team.

Ready to make an impact? We'd love to hear from you. Apply today and help us bring the RCR brand to life.

When you join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029. 

Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.

Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners. 

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

New Business, Pipeline & Conversion

• Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
• Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
• Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.

Strategic Relationship Management & Growth 

• Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.

Research, Insight & Pipeline Development

• Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
• Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
• Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
• Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
• Identify and escalate strategic, reputational or compliance risks associated with donors and partners.

Leadership and Team Performance

• Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
• Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
• Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
• Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic or reputational risks associated with prospective partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
• Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.

Strategic leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About the British Society for Heart Failure

The British Society for Heart Failure (BSH) is the UK's leading charity and membership organisation dedicated to improving care for people living with heart failure. We bring together healthcare professionals, researchers and decision-makers to improve prevention, diagnosis, treatment and long-term outcomes through education, awareness, research and policy influence.

This is an exciting time to join BSH as we deliver our ambitious new strategy and continue to drive forward our national 25in25 campaign to reduce mortality from heart failure and improve outcomes for patients across the UK.

About the Role

This is a high-profile opportunity to shape and deliver BSH's policy agenda and strengthen its influence across the healthcare sector.

Reporting to the Chief Executive, you will work with clinical leaders, parliamentarians, NHS stakeholders and partner organisations to ensure BSH remains a credible and influential voice on heart failure policy. You will help develop evidence-based policy positions, influence decision-makers and support improvements in heart failure prevention, diagnosis and care across the UK.

Key Responsibilities

• Lead the delivery and development of BSH's policy framework and priorities.
• Develop policy papers, briefings, consultation responses and stakeholder communications.
• Build relationships with parliamentarians, NHS leaders, policymakers and healthcare organisations.
• Represent BSH at meetings, consultations, forums and policy discussions.
• Identify opportunities to influence policy and improve outcomes for people living with heart failure.
• Work collaboratively with partner organisations on advocacy, campaigns and policy development.
• Monitor the healthcare and policy landscape, identifying emerging issues and opportunities.
• Support wider organisational activity including communications, events and strategic initiatives.

Our Commitment to Inclusion

We welcome applications from people of all backgrounds and experiences. If you're excited by this opportunity but don't meet every requirement, we'd still encourage you to apply. As this role is primarily remote we also encourage applicants from any location in the UK that enables occassional travel into London and elsewhere in the UK.

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.