59 Lead membership development officer jobs in Chertsey, Surrey

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the Innovation and Project Officer role

Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.

Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.

About you

You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.

How to apply

For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 15 September 2026.

First-round interview (virtual): w/c 21 September 2026.

Second-round interview (in-person): w/c 28 September 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.

Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.

About the role

This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.

The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.

You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.  

This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.

The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.

Key Responsibilities

Fundraising strategy and leadership

● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.

● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.

● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.

● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.

● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.

● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.

● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.

● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.

● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.

Pipeline and income generation

● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.

● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.

● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.

● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.

● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.

• · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
• · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.

Grant Management and Renewal

· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.

· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.

· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.

· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.

· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.

· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.

Fundraising Systems, Finance and Reporting

● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.

● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.

● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.

Line management, collaboration and worker-led fundraising

· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.

· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.

· Manage freelancers, agencies or consultants as required.

· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work

· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.

· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.

· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.

· Actively contribute to a values-led, inclusive and collaborative working culture.

· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.

Communications and narrative

● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.

● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.

● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.

Governance, compliance & organisational reporting

● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.

● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.

● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.

● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.

PERSON SPECIFICATION

Please refer to the attached full Job Description and Person Specification for detailed requirements.

Key Essentials:

• Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.  
• Experience of building and maintaining strong stakeholder relationships. 
• Experience developing and delivering fundraising strategies
• Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
• Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
• Advanced level degree or equivalent professional experience in Fundraising or a related field 

How to Apply

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.

At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.

Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.

The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.

The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.

The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.

As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.

This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.

Key responsibilities

Strategy and Leadership 

• Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
• Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
• Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
• Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
• Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms 
• As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
• Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning 
• Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer

Volunteering programme 

• Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
• Oversee programme quality and effectiveness across all volunteering activities.
• Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
• Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
• Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
• Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.

Pro Bono programme 

• Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
• Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
• Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
• Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
• Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
• Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
• Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery. 
• Ensure an effective team approach to project identification, prioritisation and matching across the programme.
• For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
• Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
• Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
• Own quality assurance, review programme outcomes and impact data to drive continuous improvement
• Collaborate with the Events team to design and run relevant supporter engagement events.

Relationship Management and Donor Engagement 

• Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
• Lead strategic account management of donors and supporters.
• Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
• Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
• Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
• Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.

Operations, Systems and Reporting 

• Oversee the effective administration and operational delivery of the engagement function.
• Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
• Maintain oversight of engagement pipelines, financial tracking and programme reporting.
• Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
• Develop and improve systems, processes and operational efficiency across the engagement function.
• Ensure all activities comply with organisational policies, procedures and best practice.

Cross-Organisational Working

• Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
• Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
• Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
• Attend and support Impetus events where required.
• Represent the Philanthropy team on internal projects, working groups and committees.
• Support wider team priorities and contribute to a collaborative and inclusive working culture.

Person specification

Essential

• Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
• Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
• Experience translating strategic priorities into operational plans, objectives and delivery.
• Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
• Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
• Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
• Strong analytical and organisational skills.
• Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
• Excellent written and verbal communication skills.
• Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
• A collaborative and flexible working style with the ability to work cross-functionally.
• Commitment to the mission and values of Impetus.
• A strong commitment to equality, diversity and inclusion.
• Experience working in, or closely with, the charity, youth, education or employment sectors.

Desirable

• In depth understanding of the corporate donor and philanthropy landscape.
• Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
• Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
• Experience working with Salesforce.
• Expertise in evaluation or impact measurement.
• In-depth understanding of the education and/or youth employment sectors in the UK.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 28th September 2026.

2nd Interviews will take place on w/c 5th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Job titleChief Executive

ContractPermanent / Full time (35 hours a week)

Location London / hybrid (regular London presence)

Salary£95,000 - £100,000

Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.

Reports to Chair and Board of Trustees

Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner

Background information

About us:

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.

Our mission:

We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities

- Finding common cause across communities and conditions by working with member charities and those they support

- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.

Our five-year strategy:

In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:

- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.

- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.

- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.

In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.

Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.

We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.

But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.

PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE

Finance & Governance Lead

Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)

Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.

Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.

Contract: 24-month contract with the intention to extend, subject to funding. 

Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.

Probation period: 3 months

Line Management: This role has no line management responsibility.

About Worldwide Radiology

We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally  and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.

About the role

Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.

We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.

This job is for you if you have charity finance and governance experience and possess expertise in financial control and reporting, allowing you to effectively handle your responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.

Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.

Key responsibilities

Strategic Financial Leadership

● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees

● Lead financial planning, budgeting, and forecasting supporting the  organisational sustainability and long-term financial resilience

Financial Administration

●      Full bookkeeping responsibilities on Xero accounts package.

Financial management

● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.

●      You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations

● Ensure effective financial systems, processes and internal controls are maintained

Statutory Accounting

● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements

Funding & Grant Management

● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity

● Support budgeting and reporting for grants, contracts and funding agreements.

Governance & Compliance

● Prepare financial reports and papers for the Board of Trustees and present at the meetings.

● Support organisational risk management and governance processes

● Develop and maintain financial policies and charity wide policies

● Manage the Charity insurance requirements and renewal

Management

● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting

● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer

Essential skills and qualities

● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)

● Experience in a senior finance role

● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations. 

● Experience of restricted fund accounting and grant management

● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission. 

● Experience of cash flow forecasting. 

● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff. 

● Ability to prioritise and plan activities to meet strict deadlines. 

Desirable

● Experience supporting boards or governance processes.

● Experience working or volunteering in the non-profit and/or health sector.

● Experience working or communicating across cultures

Working with colleagues across the Academy, Marketing and Communications, and wider teams, this new role is responsible for growing and nurturing engaged Academy audiences across online communities, social media, email and other channels. The role will plan, draft and publish approved content; moderate and manage online groups in line with community guidelines; and support the promotion of Academy learning opportunities through case studies, testimonials, photography and video content.

By monitoring audience growth, engagement and retention, maintaining accurate records and ensuring use of content is compliant with Battersea privacy and retention policies, the role will help demonstrate the impact of the Academy and support its ambition to reach, engage and benefit more organisations, individuals and animals.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Sunday 13th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Friday 18th September 2026

For more information about the role, please download our Recruitment pack.

To apply for the role, please click the "Apply" button below.

Inclusion Barnet is Barnet's Deaf and Disabled People's Organisation (DDPO), committed to creating more inclusive communities and greater social justice for all. We are looking for a Community Development Outreach Officer to support voluntary, community, faith and social enterprise organisations across Barnet.

This is a community-based outreach role that will play a key part in supporting Barnet's local voluntary, community, faith and social enterprise (VCFSE) sector. The role delivers as part of the award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London.

A significant majority of this role will be based in the community. The successful candidate will spend most of their time travelling across Barnet, meeting organisations face to face, attending local meetings and events, visiting communities and building relationships with existing and potential members. Applicants must therefore be comfortable with regular travel throughout the borough and confident working independently in a range of community settings.

The postholder will carry out proactive outreach to community groups, voluntary organisations, resident-led groups and local networks. They will build trusted relationships, identify development needs and help organisations access the support, training and opportunities available through Inclusion Barnet Community Organisation Support. The role will involve providing one-to-one support to organisations on areas such as governance, safeguarding, small funding bids and project planning, as well as signposting groups to relevant services, networks and development opportunities. The postholder will also support community-led activities that help strengthen neighbourhoods and improve local places.

We are looking for someone who:

• Has a demonstrable commitment to the social model of disability and disability equality.
• Is passionate about supporting communities and helping organisations to grow and succeed.
• Has experience of working, volunteering or engaging with community groups, voluntary organisations, residents or local projects.
• Has an interest in community development and the voluntary, community, faith and social enterprise (VCFSE) sector.
• Has experience of building positive relationships with people from diverse backgrounds.
• Has strong communication, engagement and relationship-building skills.
• Is confident working independently in community settings and representing Inclusion Barnet and Barnet Together at local meetings and events.
• Can identify when organisations or individuals may benefit from additional support and confidently signpost them to relevant services, opportunities or resources.
• Has good organisational, digital and record-keeping skills.
• Has an understanding of safeguarding, or a willingness to develop this knowledge.
• Takes a practical, solutions-focused approach to supporting others.
• Can manage their own workload, prioritise effectively and follow through on agreed actions.

As Barnet's Deaf and Disabled People's Organisation, we encourage applications from people with lived experience of disabiliy, which could include mental health issues, neurodivergence or long term health conditions. Lived experience is highly valued within our organisation and helps shape and strengthen our work. We are committed to providing reasonable adjustments throughout the recruitment process and in employment.

We also welcome applications from people with transferable skills gained through education, volunteering, community involvement, employment or lived experience.

While some home working is available, regular face-to-face engagement across Barnet is an essential requirement of the role.

Applicants must have the right to work in the UK, and be willing to undergo a DBS check at an appropriate level for the role.

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

Salary: £53,500 per annum

Contract Type: Permanent

Closing date: 30 September 2026 at 12pm

Interview date: Week commencing 12 and 19 October 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

At CARE International UK, we're committed to creating lasting change in the fight against poverty and inequality around the world. Behind that impact is a community of talented, passionate people who bring expertise, collaboration and purpose to everything they do.

We're committed to fostering a workplace where colleagues feel valued, supported and empowered to contribute their best. As part of our People & Organisational Development team, you'll have the opportunity to shape how people experience working at CARE, influence organisation-wide initiatives, and help build an environment where individuals and teams can flourish.

This is a chance to use your expertise in a role that combines strategic influence with meaningful, people-centred work, all within an organisation driven by a clear social purpose.

About the role

Working closely with leaders across the organisation, you'll take the lead on talent management and learning and development initiatives that help colleagues build rewarding careers and reach their full potential. From leadership development and succession planning to career pathways and organisational capability, you'll play a pivotal role in ensuring CARE has the talent, skills and leadership needed to achieve its ambitions now and in the future.

You'll develop and deliver initiatives that strengthen employee engagement, support professional growth and contribute to a positive organisational culture. By fostering a culture of continuous learning and development, you'll help ensure colleagues have the tools, skills and experiences needed to reach their full potential and make their greatest contribution to CARE's mission.

You'll be instrumental in helping the organisation navigate change, strengthen communication and foster a shared sense of direction and purpose. Combining insight, creativity and practical delivery, you'll identify opportunities to improve how we support our people and continuously enhance the experience of our colleagues.

This is a varied and influential role for someone who enjoys building relationships, turning ideas into action and making a visible contribution to organisational success.

About you

You'll be an experienced people professional with a strong track record of delivering talent, learning, engagement and culture initiatives that drive organisational performance and improve employee experience. Combining both a strategic and pragmatic approach, you’ll be able to identify opportunities for improvement and find practical solutions.

Alongside your ability to build strong relationships, you’ll be able to influence and challenge constructively while maintaining credibility and trust. Experience within the charity, international development or wider values-led sector would be highly desirable, as would experience managing external consultants. Above all, you are collaborative, curious and solutions-focused, committed to continuous learning and passionate about creating an environment where people can thrive and do their best work.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse or sexual harassment or exploitation of people in crisis by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding the communities we work with is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

·   Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.

·  Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equity, Diversity and Inclusion (EDI)

We are committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. We are a Disability Confident Employer and particularly welcome applications from people with disabilities. We guarantee interviews to applicants with disabilities who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from minoritised communities to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

CARE’s EDI Vision Statement

We are guided by the communities we serve and grounded by our values which are: women-centred, inclusive, collaborative and quality. We share power responsibly and transparently, we earn trust and are accountable to each other, and we create supportive spaces for collaboration so that everyone is empowered to share ideas. Equity, diversity and inclusion are embedded in all we do - creating ways for everyone to be heard, respected and to thrive.

Lead safeguarding. Shape culture. Enable safer churches.

The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.

This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.

The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.

We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.

Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.

The postholder will have an enhanced DBS check.

The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October. 

Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.

Membership & Programmes Officer

The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.

Contract

Fixed Term, 12 months’ maternity cover with scope for extension

Salary

£32,000

Hours

37.5 (Monday - Friday)

Reports to

Membership, Events and Programmes Manager

Location

PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).

Job purpose

The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.

You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.

Main responsibilities

Membership

1. The principal contact for all membership services

• As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
• You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
• You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
• You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
• You will be responsible for collating and reconciling membership data, including data cleansing  and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
• You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
• Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee

Specialist Groups and Networks

2. To support our specialist groups and member networks

• The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
• Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
• Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
• Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
• Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager

PSA Programmes

3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.

• Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
• You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
• Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required

The PSA Annual Conference

• The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.

Specific tasks regarding the PSA Annual Conference may include, but are not limited to:

• Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
• Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs

• Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
• Assisting with the production of online conference information and the delegate guide

Other duties and responsibilities:

• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation

• On occasion, this may entail supporting colleagues in work areas outside of this job description

• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.

• The post-holder is expected to provide general support in running the PSA office

• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR

Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the  Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).

Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.

Terms of Employment

1. The starting salary will be £32,000.

2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.

3. 25 days annual leave, plus bank holidays.

4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.

By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.

Use of AI in applications

We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.

Interview

Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.

Job Title:Quality Assurance and Training Programme Lead 

Internal Job Title:Practice Improvement and Training Programme Lead 

Hours: 35 per week (full time) 

Location:Home-based withregular travel across England. 

Contract: Permanent

Salary:£43,183 per annum (London weighting £48,364) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the programme

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network. 

About you

We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network. 

About the role

The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice. 

The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs. 

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Please note, you must have the right to work and reside in the UK to apply.

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.