Lead membership development officer jobs in Chertsey, surrey

Role Purpose

This new role within the Advice & Training team will support the development, coordination, and growth of the organisation’s training provision. We are proud to be a respected and trusted source of information for our members and international students, and the work undertaken by this role will seek to strengthen these relationships.

You will be responsible for the recruitment and administration of freelance trainers to work alongside the Advice & Training team in developing and delivering world-class training. You will play a key role in identifying trends in the needs of our membership and international students, contributing to the direction and growth of our training output. You should be able to convey UKCISA’s values and methods to potential freelance trainers and embed processes to ensure quality assurance of any training output.

Engaging with diverse stakeholders, negotiation, and being able to represent UKCISA with integrity and passion should be in your repertoire of excellent communication skills. You are confident in your administrative skills and will lead on writing and standardising contracts for and establishing workflows for new freelance trainers. The role will involve different strands of work, and so you will be required to balance concurrent tasks confidently, seeking advice and guidance where needed. You will work towards and seek to surpass targets and be willing to proactively assess and review those targets as you progress in the role. You will have an initiative-taking approach and make recommendations for the direction of targets and key performance indicators to the Advice Officer and Training Lead as you progress in the role.

In your first few months, you will have:

• Developed good working relationships with UKCISA’s wider team.
• Analysed our current training offer and begun to identify opportunities for growth.
• Begun to identify and recruit freelance trainers.
• Scoped out how quality assurance processes between freelance trainers and the Advice & Training team can be implemented.

Core responsibilities

Training recruitment and administration

• Recruitment of freelance trainers to broaden the capacity of UKCISA’s training provision.
• Writing, standardising, and administering, standardising contracts for freelance training staff in conjunction with Finance and HR.
• Liaison with the Finance team to standardise invoicing procedures for freelance training staff.
• Key liaison point between existing and new freelance trainers and UKCISA staff.

Analysis and trend mapping

• Seek to identify gaps in UKCISA’s training offer and the delivery of new services to meet those unmet needs.
• Expanding UKCISA’s offer of new training opportunities, including relating to Student Sponsor compliance, to ensure members have the technical knowledge and support needed to carry out their roles and responsibilities towards international students.
• Collaborate with freelancers and in-house staff to develop training content, in line with UKCISA quality and expectations as the UK’s main provider of training relating to supporting international students.
• Gain a deep understanding of current core training to ensure seamless integration of new courses to support learning journey of members.
• Support the Advice Officer and Training Lead in responding to trends, identifying potential improvements to the training workflow, and supporting UKCISA trainers.

Quality assurance

• Working with UKCISA’s in-house trainers to establish and embed processes to ensure quality assurance of freelance delivery and the delivery of course aims and objectives.
• Collaborate with current freelance trainers and newly recruited trainers to establish robust quality assurance processes with the Advice & Training team.
• Facilitate and monitor quality assurance of UKCISA training output.
• Coordinate the production of resources to inform and support UKCISA trainers to ensure consistent delivery in line with UKCISA values and expectations.
• Monitor the effectiveness of new training and adapt as appropriate.

Key criteria

Essential

• Excellent communication skills with a focus on negotiation, interpersonal skills, and clarity.
• Ability to form excellent relationships with diverse groups.
• Ability to plan, strategise, and deliver against key performance indicators.
• A proactive approach to seeking improvements in workflows and identifying opportunities to broaden our training output.
• Highly organised and able to work independently, while knowing when to seek guidance and support
• Confidence to lead on contract administration for freelance trainers.
• Ability to collate, analyse, and present data clearly and confidently.
• Proficient in SharePoint and other cloud-based Microsoft apps
• Experience supporting the delivery or coordination of training and/or events.
• A commitment to UKCISA’s vision and mission; representing and communicating these to external stakeholders.

Desirable

• Project management experience or qualifications.
• Student route/Tier 4 compliance experience.
• Previous experience working in a charity or membership organisation
• Previous experience working with international students in the UK.
• Experience working with CRM systems (ideally MS Dynamics).

Working for UKCISA

UKCISA offers a supportive, reflective work culture where all the staff team are active participants in the shaping of the organisation. Our values are quality, innovation, collaboration and trust. We’re a charity in an exciting period of transition, offering a unique opportunity to be part of meaningful change for us and the sector. We are currently working on a hybrid basis. Our staff mainly work from home, but we have an office in London for collaborative work and for staff who want access to an office space. We also meet in person for regular all staff days in London. We welcome applications from throughout the UK, as long as you are able to join us in London for one day every month. Travel to member and student events across the UK, including overnight travel, is occasionally required and can be expensed. Ongoing training and development opportunities will be provided, and attendance may be required to contribute towards an ever-changing comms skillset needed for this role. We are unable to sponsor visas for this role, so you must have the right to work in the UK. We encourage and welcome candidates on the Graduate route visa.

Staff benefits include:

• Pension - UKCISA participates in a defined benefit pension scheme (USS)
• Training & development - In addition to maintaining a budget for relevant professional development, UKCISA also offers 3 days of personal development leave
• Additional leave - UKCISA employees are entitled to 25 days annual leave + bank holidays. In addition to this, there are concessionary days between Christman and New Years. Staff also receive an extra day of leave for every year of service, up to a maximum of 5 days. 
• Flexible working - we operate as a remote office and there is currently no mandate on minimum number of days in the officer. We do maintain a small office in Woburn House, allowing for vital collaborative working. 
• Health & wellbeing - UKCISA offer an Employee Assistance Programme to support health and wellbeing as well as a My Healthy Advantage app to access a wide range of tools to support wellbeing.

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

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Samaritans is seeking an experienced and ambitious Trust and Grants Manager to lead and grow a vital income stream supporting our life‑saving work. Reporting to the Head of Trusts and Statutory Income, you’ll play a central role in delivering an ambitious Trusts programme raising over £2 million annually, while inspiring and leading a talented team.

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​Contract

• £40,000-£45,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
• In-person working - expectation of a minimum of 1 office day each week on Tuesdays in Ewell.
• We are passionate about flexible working, talk to us about your preferences

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About the role

​As Trust and Grants Manager, you’ll be responsible for developing and delivering our Trust Fundraising Strategy, ensuring strong performance, excellent funder stewardship and long‑term growth. You’ll manage high‑value relationships, lead strategy and planning, and provide inspiring line management to Trust fundraising colleagues.

Working closely with colleagues across Income Generation, Business Development and operational teams, you’ll ensure Samaritans’ work is communicated compellingly to Trust and Statutory funders, grounded in evidence, insight and lived experience.​

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What you’ll do

• Lead the development and delivery of the Trust Funding Strategy, with clear KPIs, work plans and performance analysis
• Oversee a Trusts programme raising over £2m per year, with responsibility for future growth
• Personally manage a portfolio of high‑value Trust relationships, delivering £600k–£700k annual income
• Shape and deliver donor cultivation and stewardship approaches that create inspiring funder experiences
• Line manage and develop Trust fundraising staff, supporting performance, wellbeing and professional growth
• Produce compelling, high‑quality funding applications, cases for support and reports on Samaritans programmes and projects
• Lead prospect research and pipeline development, identifying new large Trust opportunities
• Work collaboratively with colleagues across Samaritans to ensure strong alignment with organisational priorities
• Contribute to senior leadership discussions, team planning, away days and cross‑departmental initiatives
• Embed learning, insight and sector best practice into team ways of working

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About you

​You’re an experienced Trust fundraiser with a strong track record of securing six‑figure grants and building effective relationships with major Trusts and Foundations. You combine strategic thinking with attention to detail, and you’re motivated by making a meaningful social impact.

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You enjoy leading and developing others, thrive in collaborative environments, and are confident working with data, budgets and complex funding requirements. Above all, you’re committed to Samaritans’ vision of fewer people dying by suicide, and to working inclusively, ethically and with compassion.

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What you will bring:

• Proven success in securing six‑figure Trust, Foundation, Lottery or public sector funding
• Excellent written and verbal communication skills, including persuasive storytelling
• Strong grant management, stewardship and donor care expertise
• Experience developing and managing fundraising strategies, plans and pipelines
• Confidence working with financial information, budgets and full cost recovery models
• Analytical skills and the ability to translate evidence into compelling funding cases
• Experience line managing or supporting the development of staff (desirable)
• A collaborative, curious and values‑driven approach to work
• Commitment to equity, diversity and inclusion, safeguarding and lived‑experience principles

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​Full outline in the Job description below. 

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Why Samaritans?

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At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.

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We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.

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Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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To Apply

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Please complete the application questions including those outlined below, and submit your CV.​

Please note the following questions have a 300-word limit for each answer.​​

Q1 What interests you about Samaritans and our work? What do you think might make Samaritans compelling to Trust Funders?

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Q2 Tell us about your demonstrable experience securing six‑figure Trust or Statutory grants. What approaches did you use to build your pipeline, cultivate funders and secure large or multiyear grants?

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Q3 This role requires strong project leadership, cross‑organisational collaboration and stakeholder management. Can you share an example of how you have led a large programme application, and what your approach to collaboration and stakeholder management was in delivering a successful outcome?

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close at midnight on Monday 25 May

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Interviews

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All applicants will receive notification of the outcome of their application, at the appropriate time.​

1st stage interviews will be online: w/c 1 June

2nd stage interviews will be held in person in our Surrey office (KT17 2AF). Date TBC.

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our Yorkshire & Humberside pathfinder region.

In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.

Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.

If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.

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Contract terms:

• £33,000 - £35,000 per annum, plus benefits

• 24-month fixed term contract

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences

• Linked to our Ewell (Surrey) office, with significant travel round the Yorkshire & Humberside region.

• In-person working: Meeting in person and working collaboratively are things we value. It is anticipated that the post holder will be based in the region on average two days per week and the successful candidate should live within close proximity of the Region. In-person meetings will be held in Ewell once to twice a month. See attached regional map.

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​What you'll do:

• Support the development of detailed project plans
• Coordinate and monitor the delivery of the project plan within your pathfinder region
• Create and maintain up to date project documentation
• Support with communications to relevant internal and external stakeholders
• Organise, facilitate and document meetings
• Work closely with volunteers to capture learning

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What you’ll bring:

• ​Experience providing support to projects, ideally within a large-scale transformation programme
• Experience creating and maintaining project documentation, including project plans, risk registers and action trackers
• Confidence engaging and building relationships with a diverse range of stakeholders
• Strong IT skills, with platforms such as Microsoft Office and Zoom
• Formal project management qualifications or training would be advantageous

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For full Job Description and Person Specification click here

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​09:00am on Wednesday 27th May 2026

Interviews: w/c 15th June 

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Are you someone who can build trusted relationships across sectors, develop sustainable income, and turn strategic opportunities into meaningful impact? 

Are you looking for a part-time, senior role where you can shape organisational direction, grow partnerships, and deliver programmes with national and international reach? 

The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to improving mental health outcomes through better design. We are seeking a strategic and entrepreneurial Head of Partnerships & Programmes to play a central role in our next phase of growth. 

In this role, success will mean building high-value partnerships, growing sustainable income, and delivering programmes that expand DiMHN’s impact and influence. 

WHAT YOU'LL BE DOING 

Reporting to the Chief Executive, you will: 

• Drive sustainable income through a mix of commercial partnerships, membership growth, and charitable funding
• Develop and lead strategic and commercial partnerships, from opportunity through to delivery
• Lead the design, delivery, and evaluation of programmes across our core areas of work
• Grow and engage a diverse membership across commercial and health sector stakeholders
• Embed strong monitoring, evaluation, and reporting to demonstrate impact and inform decision-making

WHO WE'RE LOOKING FOR

We are looking for a strategic, relationship-driven leader who can translate opportunity into impact, income, and influence. 

Knowledge and experience 

You will bring: 

• A strong track record of developing and securing income through partnerships, sponsorship, membership, and/or charitable funding
• Experience building and managing commercial or strategic partnerships, including identifying opportunities and maintaining long-term relationships
• Experience designing and delivering programmes involving multiple stakeholders, sectors, and/or geographies
• The ability to develop robust business cases, including assessing opportunities, risks, and resource requirements
• Experience growing and engaging professional networks, memberships, or cross-sector communities
• Confidence working in complex, multi-stakeholder environments

Knowledge of the mental health, healthcare, design, or built environment sectors is welcome, but not essential. 

Personal attributes 

You will be: 

• Strategic and entrepreneurial, able to spot and develop opportunities
• Collaborative and relationship-led, with the ability to build trust across diverse stakeholders
• Impact-focused, motivated by delivering measurable outcomes
• Adaptable and resilient, comfortable working in a growing and evolving organisation 
• Passionate about improving mental health outcomes and interested in how design can improve people’s lives 

WHAT YOU'LL GET IN RETURN

As part of the team, you will benefit from:

• Annual leave - 28 days’ annual leave plus bank holidays (pro rata) 
• Work from home – though in-person meetings with partners and members will be expected in order to build strong working relationships
• Flexible working - flexibility in how the 21 hours are worked across the week (to be agreed during offer discussions) 

NEXT STEPS 

Please see https://bit.ly/DIMHNPartnershipsProgrammes for our Candidate Pack, application instructions and details about the interview process.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Kennington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Monday 8th June 2026

Interview day (in-person) - Monday 15th June 2026

Start date: As soon as possible, to be agreed with the successful candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Kennington

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£39,100 per annum (inclusive of £2,700 London contribution)

Annual leave

33 days (inc bank & public holidays) (pro rata for part-time staff) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)

• Year round ‘early finish’ Fridays at 4.30pm

• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 

• Employee Assistance Programme including access to wellbeing and legal support 

• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments

• Interest-free new starter loans of up to £1,000

• Cycle to Work Scheme and Travelcard Loan Scheme

• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances

• Staff in FOCUS – rewards, competitions and prizes across the year

We are looking for an experienced professional with a blend of communications and media experience who can push forward a union-led strategic communications agenda, and who can also enhance the ITF’s position in the media as the global voice of transport workers. This hands-on role will span communications and media work across the ITF.

You will be part of a team delivering solidarity and support to local, national and global disputes, building communications that reinforce the critical role of transport workers around the world, developing strategies to support union-led policies on everything from health and safety to sustainability, and raising the volume on the global struggle to advance the rights of transport workers everywhere.

Working as part of a multi-disciplinary team, this role will work collaboratively to implement communications strategies for the ITF’s industrial work programmes and their priority campaigns. The role will include targeting diverse audiences including transport workers, employers, media, policy makers and political leaders. The role will also play a crucial role in ensuring that industrial priorities and issues are reflected and integrated in organisation-wide communications.

The Communications and Press Officer will lead on the implementation of the ITF’s global media strategy: the role is pivotal to securing media coverage that raises awareness of the work and priorities of the ITF internationally, across broadcast, print, online media and trade press, while also monitoring the media coverage we gain, evaluating impact and providing insights to help shape future media work.

The role will also be central to developing communications content across the ITF’s industrial sections, from website news stories to in-depth reports and communications support for ITF conferences, meetings and other events: you will need to be able to develop expert knowledge of policy and industrial issues facing transport workers, and effectively interpret and analyse issues and challenges and translate them into compelling and engaging communications outputs.

We are looking for someone who is able to develop, manage and maintain strong relationships and operate in a politically charged environment, someone who has a growth mindset, thinks globally, works with a relational approach, is receptive to feedback, actively values diversity, and who acts with integrity and transparency.

If you’re driven to improve the lives and livelihoods of workers through undertaking innovative and bold communications work, we invite you to apply. 

About the team

The role of the ITF Communications Team is to elevate our work on global issues and drive collective action to improve the rights of all transport workers.

The Communications Department leads strategic thinking around communications across the ITF’s industrial sections, global regions and key areas of focus, including women and young transport workers, sustainability, health and safety, the future of work and supply chain accountability. The scope is vast.

You’ll join a team committed to using its skills and knowledge to push the envelope for worker and people-driven change ― working to advance the ITF’s current strategic directions:

• To grow and activate our membership.
• To position the ITF at the forefront of innovative campaigning.
• To influence global and regional policy.

The team sets and delivers strategic communications, setting the creative and strategic vision for digital engagement, content production, design, branding, media relations and building stronger networks and collaboration with our affiliated unions.

This position is based at our London headquarters, though we warmly welcome applications from candidates who would prefer to work from one of the ITF's regional offices around the world; in such cases, salary and benefits will be aligned with the relevant regional office location.

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize - child-led solutions to complex global issues

• Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

THE ROLE

We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.

We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.

RESPONSIBILITIES

Team operations and administration

• Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing

• Act as the administrator for most team subscriptions, online tools and softwares

• Maintain a well-organised office environment, including inventory management for the team cupboard and equipment

• Proactively identify and fix broken systems, creating better ways to manage tasks

• Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work

Financial administration

• Accurately process and record weekly payment runs and invoices in the banking and finance systems

• Assist with financial reconciliation and proactively chase outstanding payments or missing receipts

• Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies

Programme and event support

• Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries

• Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting

• Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post

• Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls

• Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup

HR and onboarding

• Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews

• Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination

• Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks

WHAT WE OFFER 

• Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time

• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals

• Development and support: we invest in training and development and will support you to build the skills and experience as you need

• A competitive benefits package to support your wellbeing, growth, and work-life balance

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in South West

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Team, Events Team, Sports Development Team, Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
• Intermediate to advanced level of MS work and Excel
• Ability to communicate both through written and verbal
• Full UK driving license as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knoweldge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

This role plays an important part in helping colleagues across Battersea stay informed, connected and engaged with the work we do for dogs and cats. As Internal Communications Officer, you will support the delivery of day-to-day internal communications activity across a range of channels, helping ensure staff, volunteers and trustees have access to clear, timely and engaging information.

You will contribute content across multiple internal platforms, including producing Battersea’s weekly internal newsletter and supporting the ongoing development of Pawtal, our staff intranet. The role also involves helping colleagues across the organisation manage their own content, offering advice and support to ensure information shared with staff is clear, consistent and aligned with Battersea’s priorities.

You will also support the delivery of internal engagement activity, from large-scale events such as Town Halls, roadshows and our End of Year Highlights event, to smaller sessions that showcase the work of teams across the organisation. Alongside this, you’ll assist with CEO video communications, coordinating filming and helping bring senior leader messages to life.

Working closely with the Internal Communications Manager and Internal Communications Specialist, you’ll also help monitor how our communications are performing by gathering feedback from staff and analysing engagement data to support continuous improvement.
This is a varied role suited to someone who enjoys working collaboratively, managing multiple priorities and creating communications that help colleagues feel informed, included and connected to Battersea’s mission.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing Date: 14th May 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Dates: w/c 25th May 2026

For full details on the role, please download the recruitment pack.

The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership. 

The Role

Are you a data specialist who wants your work to tell a story?

Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire. 

Key Responsibilities

• Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.

• System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."

• Impact Analysis: Identify regional trends  to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform 

• Compliance: Lead on GDPR and data ethics for sensitive client information.

About You

You are someone who finds the "human story" behind the numbers. You have:

• Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).

• The ability to visualise data for non-technical audiences.

• A commitment to data integrity and the ethical handling of sensitive information.

• Experience in a data-led role within the charity, health, or public sector (desirable).

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).

You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

Benefits: 

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings)   

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment   

• Access to our Employee Support Programme and Mental Health First Aiders  

• Support to learn and develop  

How to apply  

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.  

If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.  

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.  

Closing date:  Friday 15th May 2026 at 12 noon

Interviews:  Tuesday 26th May 2026  (Virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.  

Please see full details on the Job Description and Person Specification document below and on our website.

This is a new role leading on engagement in the Transport for the South East area, playing a vital role in building and strengthening local networks, supporting grassroots campaigning, and ensuring that disabled people’s experiences inform both regional and national influencing work. You’ll organise campaigns and forums, represent Transport for All at events, and work with service providers and councils to make transport fairer and more equitable.

We are a small, committed and disabled-led team working to make sure that disabled people’s voices are heard in politics, the media and beyond. This role is central to ensuring lived experience drives systemic change in London’s transport system.

You must be disabled and live in the South East of England to apply for this role

This role has a genuine occupational requirement of lived experience of disability. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments. If you do not meet the genuine occupational requirement, your application will not be shortlisted for an interview.

At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.

We are currently looking for a Student Voice Department Manager. You will lead the team and shape the strategic development and delivery of KCLSU’s student voice work, and your responsibilities will include:

• Working with Associate Director of Community Engagement, supporting the strategic development and lead the operational implementation of the KCLSU and KCL Student Voice Partnership Agreement.

• Leading the Student Voice team to deliver proactive and responsive student voice engagement, ensuring an effective annual cycle of activity and the agility to respond to emerging issues across KCLSU, King’s College London and the wider student movement. 

• Overseeing day-to-day engagement with Student Officers and Representatives, ensuring they can identify, prioritise and engage with both long-standing and emerging issues affecting student communities throughout the year.

• Providing day-to-day operational management for 4 direct reports.

To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

The South East District are excited to advertise the opening for a full time District Mission Enabler to support the District, its churches, circuits and people, in mission. Home based, own transport is essential. There will be an expectation to attend the District Office in Crawley, Sussex, on occasion, as well as other locations across the South East District.