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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.
Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm
Contract: Fixed Term - 6 months
About the role
As a Coach Lead Worker in the Coaching team, you will play a key role in supporting individuals that are homeless or at risk of homelessness. You will work with people who have varying levels of engagement with the service: some will work with you in a more planned and structured way, and some are in more complex situations and will require support from other agencies.
As a Lead Worker you will:
- Support members to develop and follow a personalised plan to end their homelessness sustainably.
- Empower and upskill members to be proactive in their accommodation search and access other relevant support services to meet their needs.
- Provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs.
- Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.
The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with members, services, colleagues, and partner organisations.
Skills, knowledge, and experience vital to succeeding in this role:
- Passionate about and dedicated to ending homelessness sustainably.
- Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.
- Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
- Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experienced homelessness.
- Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
- Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
- Flexible and adaptable to change.
- Strong team player, able to use own initiative and reflect on your own practice.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below.Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 24th September 2026 at 23:59
Interview process: Competency-based interview
Interview date and location: No longer going to be on Monday 28 September 2026. New date TBC.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team via our website and we will be happy to discuss how we can help.
For more information about our work please visit our website.
Registered Charity Numbers: E&W1082947, SC040094
Thank you!
We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that.
Our work is guided by our values of:
Openness | Belonging | Strength | Collaboration
People with mental health issues are more likely to be dependent on benefits, be at risk of homelessness and in debt. We believe that advice relating to benefits, debt and housing can alleviate stress and support better mental health.
Your role in this team is to provide advice but also to be the lead advice worker across the Food Bank team – ensuring compliance with the Advice Quality Mark. You will also have the wider Manchester Mind Advice Team to connect with.
Within this post, you will play a key role in supporting people who are attending local food banks to access their rights and entitlements. You will be part of an experienced team of advice workers who work collaboratively to share skills and knowledge.
Job Title: Lead Benefits, Debt and Housing Caseworker (Food Banks)
Name of Project: Financial Inclusion Project
Salary: £33,289 - £34,273
Responsible To: Advice Service Manager
Working Hours: 35 hours per week for 12 months
(with extension possible dependent on funding)
Location: Victoria House and food banks located across Manchester
The skills and knowledge that are important to us are:
· To advise people with regards to their rights and entitlements in welfare benefits, housing and debt.
· To work in a cooperative and supportive way with staff and volunteers.
· To continuously develop your knowledge and skills.
· To work collaboratively with partners in a way that creates good working relationships.
You can download all application documents from our website.
The closing date is 5pm on Friday 16th October 2026 andinterviews will take place on Thursday 22nd October 2026.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Registered Charity
51 - 100
Our purpose is to create a space where mental health comes first.
The client requests no contact from agencies or media sales.
Thank you!
Lead Youth Worker
Oasis Community Hub MediaCityUK, Salford
Hours: 32 (0.8 FTE)
Contract: Fixed term contract (12 months)
Salary: £22,695 per annum (£28,369 FTE)
Want to help young people thrive and reach their full potential?
Want to lead high-quality youth work, mentoring and community programmes?
Want to support and develop a passionate team making a difference in Salford?
Oasis believes every person matters and works to build thriving communities where everyone is included, making a contribution and reaching their God-given potential. Oasis Community Hub MediaCityUK is part of the wider Oasis family and delivers a range of youth and community services that support young people, families and the wider community.
We are seeking an enthusiastic and experienced Lead Youth Worker to join our team. Based at Oasis Community Hub MediaCityUK, you will lead our youth work provision, delivering mentoring, youth clubs, holiday activities and detached youth work within local communities. You will play a key role in supporting young people aged 10 to 16 to overcome barriers, raise aspirations and access positive opportunities.
As Lead Youth Worker, you will provide day-to-day leadership, guidance and supervision to a small team of youth workers and volunteers, ensuring the delivery of safe, inclusive and high-quality youth work provision. You will work closely with schools, community partners and statutory services to support young people through both targeted interventions and universal youth provision.
Key Responsibilities
- Lead and develop Oasis Community Hub MediaCityUK's youth work programme, including Friday Night Youth Club, holiday activities and detached youth work.
- Deliver high-quality one-to-one and small group mentoring for young people aged 10 to 16.
- Provide leadership, supervision and support to youth workers and volunteers.
- Build positive, professional and trusting relationships with young people, supporting their personal, social and emotional development.
- Engage vulnerable and hard-to-reach young people through targeted interventions, outreach and detached youth work.
- Work with schools, families, statutory agencies and community partners to ensure young people receive appropriate support.
- Promote safeguarding, wellbeing and positive outcomes for all young people.
- Support young people to access volunteering, leadership and personal development opportunities.
- Monitor, evaluate and report on programme outcomes and impact.
- Represent Oasis within local networks, partnerships and community events.
- Contribute to the ongoing development and growth of Oasis youth provision across MediaCityUK.
- Promote a culture of inclusion, participation and youth voice.
- Work flexibly across evenings, weekends, school holidays and community settings as required.
The Successful Post Holder Must Have
- A relevant Youth & Community Work qualification (Level 3 or above), or significant equivalent experience within the sector.
- Experience delivering youth work, mentoring or community-based programmes with children and young people.
- Experience supporting, supervising or working alongside staff or volunteers.
- Knowledge of safeguarding, health and safety, and effective youth work practice.
- Strong communication, organisational and relationship-building skills.
- Experience working collaboratively with schools, community organisations and statutory services.
- The ability to engage, motivate and inspire young people from diverse backgrounds.
- A flexible and proactive approach, with the ability to work independently and as part of a team.
- Good IT and administrative skills.
- A commitment to the Oasis ethos, values and safeguarding responsibilities.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Tuesday 22nd September 2026.
Interviews will take place online on Monday 28th September 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1136924.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Tuesday 22nd September 2026.
Interviews will take place online on Monday 28th September 2026.
The client requests no contact from agencies or media sales.