Learning Manager Jobs

This is a pivotal appointment for us. 

You will be our first colleague dedicated exclusively to fundraising. It is an exciting opportunity to build the function from the ground up – setting the strategy, making the contacts, and delivering the income.

We have built and developed a supporter database of 5k contacts and have improved our donation systems. We need your skills and expertise to take this further, including by expanding our supporter base, particularly major donors. Where your focus will be on securing individual donations of five-figures or higher, while also growing the potential among these supporters for subsequent legacy gifts.

You will be directly responsible for increasing our voluntary income from £80k (excluding legacies) to £250k over a period of five years, (and we have substantial ambition to move upwards from there), whilst also growing our legacy giving and encouraging corporate partnerships. We continue to develop our CRM and to systemise our relationship management, to support a scalable major gifts programme.

We are excited to have you join us.

In-person events have always played an important part in the Diabetes UK event portfolio.

The Fundraising Event Manager is a pivotal role in the Challenge and Third Party team, within our Engagement & Fundraising Directorate. The role is responsible for our bespoke in-person events, and this currently focuses on increasing participation in, and growing Wellness Walks, our bespoke walking series. The role is responsible for creating and delivering incredible experiences for any participant that chooses to take on an event with Diabetes UK. There is scope for the portfolio of bespoke in-person events to develop in the future. 

Leading on our Wellness Walks series, you will excellently execute events from concept to completion. As an experienced Event Manager, you’ll focus on creating amazing experiences for our supporters, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day.

Working in a forward-thinking team, you will develop 3-year growth plans across your events, working continuously to improve our offer and stand out in an increasingly competitive events market. Embracing a test and learn approach, you’ll be confident working with insight and evaluating events to ensure all our engagement is audience centred. 

You will help grow our portfolio of bespoke in-person events, working collaboratively across the organisation to launch new events that help us achieve our mission. This is an exciting time to join us in delivering on this commitment to create a world where diabetes can do no harm.

The Destitution Project (DP) is a dynamic and well-respected charity at the forefront of refugee and asylum seeker support in Bolton, Greater Manchester.  Proud recipient of the 2020 Queen's Award for Voluntary Service!  As DP’s Operations and Development Manager, you will provide overall leadership and management for the drop in and casework operations, staff and volunteers. This will include attending and being responsible for oversight at the Wednesday Drop-in and liaising with service providers and partner organisations.

Our Wednesday Drop-in offers a safe, welcoming space for people to meet and mix.  We provide a hot meal; food parcels for asylum seekers; clothing and household goods and much more.  Our Casework Service provides information and support face to face at the Drop-in and remotely through the week to first time applicants; refugees newly granted Leave to Remain and refused asylum seekers.

Our service is delivered by a passionately committed team of three staff members (part-time) and a volunteer core of thirty including 6 trustees. A few of the Team have been with the Project since its foundation as an independent charity in 2015; others have joined along the way, some having initially come to DP as service users themselves.  People with lived experience are central to everything we do, not just as service users, but as staff, volunteers and trustees.

You will work closely with DP’s Trustees and the DP Coordinating Committee to ensure smooth service delivery; develop and implement DP’s long-term strategic plans and, via consultation and feedback, build resilient services and activities that meet service users’ needs and help enhance the local community.  This will include building relationships in the community and representing DP at events and via external networks.

You will have experience of:

• Managing and supervising the work of teams and individuals.

• Decision-making in a wide range of situations including where risk management and safeguarding are considerations.

• Managing competing interests within the workplace.

• Understanding the circumstances and needs of refugees, asylum-seekers and vulnerable migrants.

The skills and attributes you will bring to DP:

• A creative, flexible, problem-solving approach

• Good communication (with a sense of humour)

• Able to reflect and learn from experience,

• Respectful of staff and volunteer knowledge and experience

• Commitment to working in a manner, which promotes diversity and equity ensuring that everyone is treated with respect and dignity.

• Job Title: Events & Courses Officer
• Job Type: Permanent
• Hours: 35 hours per week
• Salary: £29,557 - £31,362
• Location:Hybrid – FSRH Office (London Bridge) and home working. Weekly travel to the office is required as well as some UK travel

Can you help us?

Do you have a proven track record of delivering excellent learning events both online and in person? Are you organised, process driven and have a passion for delivering engaging activities? If so, we’d love to hear from you!

You’ll work closely with FSRH staff, subject matter experts, organisational partners and suppliers to help develop, deliver and evaluate conferences and other learning focussed events both online and in person.

Working as part of a small, dynamic team you will enjoy the pace of varied portfolio of activities that support the continuous professional development of healthcare professionals working in sexual and reproductive healthcare.

The role:

To work closely with the Events Manager and wider team on the operational delivery of all aspects of the learning events lifecycle, including:

• Planning, delivering and evaluating conferences and learning events including securing suitable suppliers such as speakers, venues etc. 

• Be a point of contact for those involved in events including content providers, presenters, participants and team.

• Communication: Handling member queries, emails, phone calls, and acting as a liaison between team members and other departments.

• Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.

• Supporting logistical arrangements: Booking transportation, accommodations, sourcing equipment etc.

• Administrative reports: Compiling and formatting reports for Senior Leadership Team and other senior stakeholders on progress and performance metrics. This includes monitoring & evaluation and reporting on a number of events including risk & issue mitigation and areas for improvement.

• Using digital solutions and platforms to support the event life-cycle such as our website, CRM, Oxford Abstracts etc.

• Using online platforms such as Zoom, MS Teams and other conference or virtual meeting platforms and tools.

• Manage video recordings and editing and uploading onto our video channels and learning managements system, so candidates and members can access them.

• Any other duties considered necessary for the role.

About You:

• You will be an experienced events professional who can demonstrate that they plan, deliver and evaluate work effectively within and across teams. 

• You’ll have previous experience of hosting online events and/or courses as well as in person activities.

• You’ll be an organised, efficient, multi-tasker who thrives on the challenge of delivering a quality, pacey portfolio.

• You will be confident working with a range of stakeholders, able to follow and improve processes, and comfortable with using a variety of digital systems.

• As an excellent communicator you will be effective within your team and wider including sharing your ideas to support continuous improvement.

• You will have the ability to adapt to changing priorities and work in a fast-paced environment.

• You will be willing and flexible to work some evenings and weekends, and travel in the UK.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

We will offer you:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• ­Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• ­ Employee Assistance Programme (EAP)
• ­ Employee discounts portal
• ­ Free Lunch Thursday
• ­ Interest free season ticket travel loans
• ­ Enhanced maternity, paternity & adoption pay
• ­ Free eye tests
• ­ Training and development

­To Apply

Full details of how to apply can be found on our website

Please send your CV and covering letter 
Deadline for applications is 14 February 2025 at 9am

Interviews are likely to take place w/c 24 February 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

We reserve the right to close this role early depending on the volume of applications received and should we identify a suitable candidate before the application deadline.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Colours of Redbridge is a vibrant programme of community-led arts and culture in Redbridge, East London. It is part of the pioneering Creative People and Places (CPP) programme from Arts Council England, empowering local people to decide what culture happens in their area. We are reaching new audiences through high-quality work and making a real difference to people’s lives through our projects which include South Asian truck art, a cultural food festival and a disability-led street carnival.

Job requirements:

• To fulfil this exciting new role in the senior leadership team of Colours of Redbridge, helping to shape the overall strategy and direction of the programme.
• To lead on the financial management of the programme, setting up relevant budgets, spending trackers and financial reporting systems.
• To refine and implement an ambitious fundraising strategy of grants, trusts, donations and commercial opportunities.
• To set up project management systems to ensure that individual elements of the programme are delivered on time and on budget.

Essential requirements:

• Experience of setting up budgeting and financial reporting systems for programmes of £200k+ per year.
• Proven experience of raising significant additional income for community projects through either grants, trusts or commercial funding opportunities.
• Knowledge and experience of running procurement processes to select high-quality suppliers and contractors at best value.
• Excellent project or programme management skills, using appropriate methods to track progress and improve efficiency.

In return, we can offer the successful candidate a company pension scheme, annual performance rewards, generous annual leave, employee assistance programme and GP referral scheme. In addition, we offer our staff free gym, swim and spa membership at all Vision sites; Corporate Health Cash Plan.

A fantastic opportunity has arisen to play a leading role at Cure Parkinson’s, as our PR Manager (maternity cover). This role will be responsible for leading the charity’s media presence and PR activity, ensuring our voice and message are heard as a progressive research charity innovating on behalf of people living with Parkinson's, determined to urgently find a cure.

Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.

The ideal candidate will have experience of working in a busy press office, of strategically planning and executing media campaigns and a demonstrable record of securing national and regional coverage with high engagement and reach. You will have a flair for writing and generating news stories, and exceptional people and communication skills.

This is a fixed-term maternity cover contract (min 12 months). 

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. 

We are looking for someone to join us as Performance Marketing Manager, to manage the planning, implementation and optimisation of Battersea’s performance marketing campaigns, ensuring activity is delivered to the highest possible standard across digital media channels.

The ideal candidate would have experience of managing multi-million-pound media budgets, keeping yearly media schedules on track and managing in-house teams or external media agencies, a strong track record of developing effective paid digital media strategies and experience in collaborating with media agencies and internal stakeholders at varying levels of seniority

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th February 2025
Interview date(s): w/c 10th February 2025 (1st round); w/c 24th February 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development. 

About Share

Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.

Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.

We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.

The role

The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.

We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance

Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service.  The role will manage a small office management / administrative team comprising both paid and voluntary staff.

This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.

Job description

Service Development

• Develops links and partnerships with other organisations, representing Share and attending external meetings
• Identifies and pursues additional avenues of funding
• Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
• Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
• Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning

Governance and Compliance

• Provides support to the Chair of Trustees to ensure sound the governance of the organisation
• Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
• Manages the organisational risk register, reporting regularly to trustees
• Leads on policy development, compliance and annual reporting cycles
• Maintains and updates HR processes and employment practices
• Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction

Operations

• Leads on building management, health and safety and identifying and scheduling building maintenance work
• Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
• Oversee maintenance and development of the website and IT systems
• Responsible for managing and developing all operational policies

HR

• Oversee and develop all HR policies and processes in consultation with the board of trustees
• Hold monthly performance and development check-ins with staff and volunteers as appropriate
• Provider leadership to the office management/administration team of both paid and voluntary roles
• Oversee the provision of compulsory trainings to all staff and volunteers at Share
• Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
• Deliver strong safeguarding processes working closely with the Clinical Manager
• Lead recruitment processes

Finance

• Overview of payment processes including invoices, wages, and tax payments
• Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
• Developing budgets for funding bids and monitoring of expenditure
• Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
• Be responsible for banking and bank signatory changes

Person Specification

We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.

We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications

• Educated to Degree level, or holds professional qualification relevant to the role (essential)
• Management, HR or Fundraising qualification (desirable)

Experience and knowledge

• Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
• Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
• Proven experience of partnership working with external organisations (essential)
• Experience of working in small organisations (essential)
• Experience of working with volunteers (essential)
• Experience of managing budgets, funding and finances (essential)
• Proven record in line management (essential)
• A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
• Experience of building management, health and safety or operational compliance (desirable)
• Understanding of current HR requirements and national policy (desirable)
• Experience of working with, and reporting to, a Board of Trustees (desirable)
• Knowledge of the mental health and wider social service sector (desirable)

Skills

• A collaborative leader who values others and builds strong relationships (essential)
• Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
• Ability to think creatively and strategically to drive forward development of the organisation (essential)
• Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
• Ability to manage and organise own time, caseload and professional development (essential)
• Commitment to developing self, others, and Share as a whole (essential)
• Competence in using IT to perform the role effectively (essential)

We know that talent is everywhere, but opportunity is not. Working across the UK we hear from teachers in underserved communities about the young people who are missing out on skills and experiences that could change their futures forever.

That’s where The Talent Foundry comes in. For over 15 years our charity has been delivering free, high-energy school programmes that boost young people’s confidence, uncover their potential, and connect them to a world of career possibilities.

We’re now looking for a creative marketing maestro to bring the fire, excitement, and impact we see in the classroom into our communications and school engagement activities. From inspiring teachers and students through to showcasing our amazing partnerships and programmes (reaching nearly 65,000 young people last year!), we have incredible stories waiting to be told.

As our new Marketing Manager you will plan and manage day-to-day content creation and digital communications to engage teachers and careers advisors, as well as support our wider team to showcase the exciting and inspiring programmes and partnerships we deliver across the UK.

You’ll be a creative project manager, someone who is action-orientated, a completer-finisher and enjoys seeing results.

Your areas of responsibility are: 

• Marketing to our network of educators
• Developing our profile and sharing our impact
• Team management and engagement leadership

We recommend reading the full job description and person specification before applying for this role. 

Your experience

• track record of successful outcomes in a previous marketing role, within the education or youth sector or equivalent B2B market.
• designed and delivered integrated outreach campaigns for customer acquisition.
• team management, including direct reports with the ability to develop and support your staff. 
• ability to spot opportunities for collaboration across the team and with our partners.
• great self-starter who can independently oversee projects from start to finish managing own and team objectives.
• bring advanced digital literacy and proficiency in digital tools for marketing and communications (eg email platforms, CMS, social media, design and MS software).
• excellent written communication skills.

This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to attend the team days in London.

We are open to hearing from candidates who are interested in part-time hours (0.8 FTE) and/or job share. 

We also offer 28 days holiday + bank holidays (as we close for the Christmas period). 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks. 

We’re looking for a Legacy Manager to join our team

Salary: Circa £40,000

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

As part of our multi-million-pound funding programme for discovery cancer research, you can make an impact every day at Worldwide Cancer Research.

We are working on a strategy of income growth and diversification in the Fundraising & Philanthropy team, and your role will be central to achieving this mission.  Working closely with the Head of Fundraising & Philanthropy, the Legacy Manager is responsible for delivery of our legacy growth strategy including:

· Delivering excellent legacy marketing campaigns.

· End-to-end stewardship of potential supporters; and

· Administration of legacy gifts.

In 2024 our team won the Best Legacy Campaign at the Scottish Fundraising Awards and we’re looking for someone to build on our recent successes and be part of an ambitious and high-performing team.

The charity’s values include curious, united and spirited, all of which you can readily demonstrate as you work with colleagues across Worldwide Cancer Research and among your own Fundraising & Philanthropy team. You will be an advocate for our vision when in touch with potential supporters and influencers, as you raise awareness of Worldwide Cancer Research and our mission in your day-to-day work.

Who are we? 

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We actively seek unconventional and imaginative ideas from scientists at all stages of their career, across the globe. In some cases, we are the only organisation that will fund a scientist’s idea. We take an unbiased approach to research funding by focusing on supporting only the best ideas for new cures. By having a diverse research portfolio, we increase our chances of finding breakthroughs.

Our vision is of a day when no life is cut short by cancer, and we believe we can achieve this by starting the life-saving advances of the future by sowing the seeds of discoveries. Anyone that helps bring forward breakthroughs – including our staff, our supporters, and the researchers we fund – is a Curestarter.

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably. In support of this, we have pledged to ‘Show the Salary’ for our roles and we are registered as a Disability Confident Committed Employer - because our team members are at the heart of everything we do to start new cancer cures around the world.

To help start new cancer cures and save lives, we are looking for a Legacy Manager to join the ambitious Fundraising and Philanthropy team at Worldwide Cancer Research, to help the charity run its multi-million-pound funding programme for discovery cancer research.

In the Diocese of St Asaph we’ve been successful in acquiring funding to develop two projects that aim to support church growth. To help us deliver these, we’re looking for an experienced project manager, who can rely on their expertise while tailoring their approach to the context and reporting requirements of the Church in Wales. We’re looking for someone with:

• experience in creating detailed project plans to identify requirements, delivery times and costs
• excellent leadership and communication skills, who can
  work effectively with key stakeholders
• the ability to monitor project performance to ensure timely delivery, adherence to budget, and intended quality outcomes.

Requirements
• Monitor project performance to ensure timely delivery and adherence to budget and intended quality outcomes.
• Conduct regular lessons-learned sessions and exemplify a culture of continuous improvement.
• Compile and submit project status reports to management, the Diocesan Oversight group and other key stakeholders.
• Work effectively with all relevant stakeholders to support efficient project implementation. This will include adapting own working style to fit the context of the Church in Wales.
• Develop excellent leadership and communication skills to liaise effectively with project stakeholders at all levels of seniority.

Who we are looking for...
We are looking for an experienced project manager, who can rely on their expertise while tailoring their approach to the context and reporting requirements of the Church in Wales.

You should be a self-starter – someone who can combine their creative and time-management skills to motivate and organise local church teams to embrace new initiatives, develop new, innovative projects, and see these through to completion. The ability to communicate well, both verbally and in writing, will be key to success.

You should have experience of reporting on project progress to diverse audiences. Reporting and accountability are key in this role; to support this, you will have direct access to meet with the bishop, as project sponsor. You will be expected to meet regularly – both individually, and together with other project managers across the province – with the nominated officer of the Representative Body, as funder.

You will have experience of working with finance colleagues to ensure that accurate and detailed income and expenditure records are being kept for the project and summarised as part of the regular project reporting.

Closing date: 9am on Monday 3 February 2025
Interviews: Thursday 6 and Friday 7 February 2025

To apply, please send a CV and a covering letter, explaining how you meet the criteria for the role. 

Outreach Operations Manager (Full-Time, Permanent Contract)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Outreach Operations Manager to join our team on a full-time, permanent basis.

The Benefits

– Salary of £46,314.00 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

As Outreach Operation Manager you will be responsible for the successful delivery of SPEAR Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements, working with commissioners and stakeholders to develop and deliver rough sleeper services in the region. Ensuring that all rough sleeper outreach services deliver good quality services that meet the needs of people rough sleeping in the region.

You will be delivering the service in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services. The role will develop the services to meet all contract requirements and also meet the objectives of the organisation’s business plan.

You will manage our outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users.

We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world. We want to hear from candidates who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.

Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.

We have a staff team of four who work in conjunction with dedicated volunteers from around the world.

Key Fundraising Responsibilities

• Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
• Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
• Provide outstanding donor care to encourage a high level of retention and repeat donations.
• Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
• Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
• Develop a robust pipeline of case studies for use in our fundraising campaigns.

Key Communications Responsibilities

• Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
• Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
• Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
• Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
• Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
• Produce compelling monthly newsletters and an Annual Report.
• Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
• Uphold and showcase the IPWSO mission and brand.
• Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
• Oversee copywriting and proofreading within IPWSO.
• Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

General Responsibilities

• Champion the vision, mission and values of IPWSO internally and externally.
• Comply with all relevant charity and other legislation.       
• Uphold IPWSO’s internal policies.
• Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
• Undertake other reasonable duties requested by the CEO.

Person Specification

Essential

• Significant fundraising experience including planning and delivering successful online fundraising campaigns
• A track record of securing donations from individuals
• Experience of donor stewardship
• Excellent presentation, writing and storytelling skills across a wide range of applications and for varied  audiences
• Excellent proofreading and editing skills
• Understanding of organisational branding
• Experience managing websites and social media platforms
• Excellent organisational skills with the ability to work under pressure and to strict deadlines
• Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships

Desirable

• Experience using Donorfy or another CRM
• Experience using Google Analytics and WordPress
• Experience managing Google Ad Grant campaigns 
• Experience working remotely
• Experience working with volunteers
• Experience working as part of a small team
• Experience working for an international nonprofit organisation
• Understanding of challenges facing people with disabilities
• Design skills, including proficiency in software such as Canva

Essential Personal Attributes

• Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
• Confidence and ability to work well with people from different backgrounds from around the world
• Highly self-motivated and able to work on own initiative as well as part of a team
• Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed

St John International have embarked on a new global strategy, changing the nature of the organisation and the services provided to the global family of St John organisations. This mid-level position will be a key member of a small projects/programmes team at the heart of delivery in an international charity. The post holder will play an important role as implementation of our global strategy enters a new phase – and offers the chance to get involved in a wide variety of different functions, including; project management, governance development and policy-making, fundraising and the design and delivery of programmes utilising these funds.

The Order of St John (also known as St John International or SJI) is the international coordinating body for all St John organisations around the world, usually known as St John Ambulance. Acting as the secretariat for a family of 44 organisations, SJI manages projects that encourage collaboration and help St John to be recognised as the global leader in first aid and medical responses to community health needs.

Initially, the post holder will be working within a small team ensuring that a new “St John Hub” is populated with a collection of relevant and necessary information for all St John organisations. Once complete, the post holder will be responsible for the ongoing curation and development of the hub as a central resource according to emerging areas of need and global discussion.  In addition, the St John Hub will host online learning courses covering key management principles for St John organisations. Content for these courses has already been collected, but the post holder will need to translate them into online learning courses, using Articulate 360 .  

As our fundraising strategy develops, the post holder will work with the Head of Programmes and St John organisations around the world to identify suitable projects for central funding, and will assist, when necessary, in the administration of those funds.  This will include overseeing small grant making processes, but also assisting recipients with reporting and administration of grants.

The post will suit someone with experience in the processes of collecting, organizing, storing, and distributing data and knowledge within a global and multi cultural organization. They should know how to implement information management policies to ensure data is accessible, secure, and used effectively to support decision-making.

Key deliverables:

· Work with colleagues in St John International to populate the “St John Hub”, and then ensure it is kept up to date with latest information.

· Build contacts with St John organisations around the world to source relevant information and updates to keep the “Hub” up to date and be a point of contact for St John organisations/managers around the world looking for information on a particular subject.

· Take existing knowledge and learning and, using the Articulate 360 platform, build into online learning courses for St John organisations and managers around the world to utilise.

· Manage St John International’s profile on the Kaya online learning platform, and update lessons and courses as required.

· Work with Head of Programmes, and (future) Head of Fundraising to develop the grant making process, and administer to this as necessary once running.

Applicant requirements

Required experience or skills:

· Experience in roles that require the ability to organise and manage a large variety of information in a user friendly arrangement.

· Ability to write on-line learning courses using the Articulate 360 package, or similar approaches.

· Ability to communicate complex issues in simple, straightforward language.

· Keen interest in organisational development within the context of international charities or social enterprise.

· Experience working in a large-scale social enterprise / international health care charity.

· Experience facilitating and energising online meetings.

· Proficient in the use of Microsoft Office 365, especially Teams and SharePoint.

· Experience of working with global teams of volunteers, recognising different cultures and practices, and being able to secure commitments to carry out further work on your behalf.

· Enthusiastic and approachable, ready to listen and engage with people.

· Ability to identify support needs in good time, and to manage office functions around the role in a friendly and collegiate manner.

Desirable:

· Understanding of good practice in governance and management structures.

· Understanding of different business models across different contexts.

· Experience in volunteer organisations and managing activity with external partners.

· Experience of grant making processes for international charities, either as a donor or receiver.

· Previous engagement of any kind with a St John organisation anywhere in the world will be very helpful.

Terms

Full time position. Working hybrid according to preference, but with requirement to be present in the London office 2 days per week.

Applicants must already have the right to work and reside in the UK.

The post may involve international travel from time to time, occasionally to developing countries.

25 day’s annual leave (33 days with bank holidays), with additional day added for each year’s service, up to a maximum of 30 days. Generous pension package.

Office based in Farringdon, London EC1.

We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

Closing date for applications is 27th January. Interviews in week beginning 3rd February, although we reserve the option of interviewing outstanding candidates earlier than this if possible.