Learning manager jobs

Team: Retail

Location: Shawlands Road, Glasgow

Work pattern: 37.5 hours on a rota basis (to include weekends)

Salary: Up to £25,140.96 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Shop Manager:

• This position will lead the running of one of our Boutique charity shops, where customers discover a curated selection of luxury fashion and accessories. As Shop Manager, you'll help create an elevated retail experience, combining exceptional customer service with a passion for sustainable style and Cats Protection's compassionate mission. From welcoming clients to maintaining high visual standards, you'll play a key role in delivering a premium shopping environment that reflects both quality and kindness.
• To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity is defined in the Retail Performance framework
• To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviors of the Charity, taking responsibility for shop operations and related people management.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Shop Manager’s:

• Experience from working in a relevant retail environment, ideally in a fashion/luxury setting
• Previous experience of line managing a team and building a culture to achieve a collective goal
• Experience and/or understanding of working to sales targets and budgets
• Excellent organisational skills including the ability to meet deadlines
• Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 30th November 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Charity Operations Manager

 £50,536, plus a generous benefits package. 

About us

AWF was established from a legacy left to the British Veterinary Association (BVA) in 1983 and was set up as an independent charity to directly support the veterinary profession, promote best practice and drive improvements in animal welfare

We are seeking an experienced charity manager to coordinate and manage the activity of the BVA Animal Welfare Foundation (AWF), which places animal welfare at the forefront of veterinary knowledge via research, education and debate.

You will have a strong track record of working with a Board of Trustees and associated committees on the successful implementation of a charity strategy, alongside an ability to lead on the implementation of a focused fundraising strategy.

The ideal candidate will have excellent communication and interpersonal skills, and strong organisational skills, including the ability to prioritise, and work to strict deadlines. Alongside experience of a variety of fundraising activities, event planning, and knowledge of charity governance, this new role represents an exciting opportunity to optimise the unique partnership with BVA and build strategic relationships with key stakeholders to raise the profile of AWF.

Currently there are no direct line management responsibilities but as the charity develops it is likely that line management responsibilities will become part of this role. The role will also involve working closely with BVA’s policy and public affairs, media and campaigns, and marketing and events teams.

This role is pivotal to AWF and will have a lasting impact on the charity. 

Benefits

· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

AWF is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

How to apply

To apply please submit your CV and a covering letter describing how your skills meet the role profile and explaining your motivation for wanting to work with AWF via 'CharityJob Apply' . Please also give an indication of your current salary and notice period.

Closing date

The closing date for receipt of applications is 9am on Tuesday 2 December 2025.

Interview dates

First interviews will be held remotely on 9 December with second interviews in person at the charity’s central London office on 16 December 2025.

No agencies please.

Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.

You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups. 

The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.

KEY RESPONSIBILITIES  
 
1. Supporting Tutors, volunteers, senior staff and beneficiaries 
 
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies. 

· Facilitate and support local support groups, 

· Plan, arrange and run a variety of activities and training programmes. 

· Recruit and support a network of volunteers to co-facilitate support groups and activities 

· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope. 

· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups. 

· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards. 

· Coordinate and oversee respite and peer group support to the families. 

· Develop, monitor, update and review individual action plans for all beneficiaries. 

· Conduct evaluation reports (including case studies) and work with senior management to collate the information. 

· Assist senior management in leading  advisory group meetings and lead/facilitate local support group meetings. 

          Other duties as required

Team: Community Operations

Location: Homebased in Luton with time in the community 3 days per week

Work pattern: 35 hours per week, Monday to Friday, 9am-5pm with need to work evenings and weekends on a regular basis. Flexible working considered.

Salary: Up to £35,065.63 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

This role requires an enhanced DBS check (including the Children's Barred List).

Responsibilities of our Community Support Manager:

• Play a pivotal role in designing and delivering intensive, high-impact community-based support and interventions using human behaviour change theory to improve cat welfare within a designated focus area in some of the most deprived communities in the UK
• Lead a small team of employees and volunteers working directly with these communities together with other Cats Protection internal and external stakeholders
• Establish strong and effective relationships over a fixed period of three years before handing over to a locally based volunteer team to maintain the project’s legacy and ongoing support, with the community model team moving geographically to a new focus location within region

About the Community Operations team:

• Community Operations is responsible for the delivery of all of Cats Protection’s cat facing services 
• It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams 
• Community Operations helped over 191k cats in 2014 and helped neuter over 250k cats in the last 18 months 
• The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers

What we’re looking for in our Community Support Manager:

• Experience of working with social enterprises and a range of community groups
• Line management experience
• Awareness and use of Human Behaviour Change tools and techniques
• Experience or demonstrable knowledge in community development
• Manual or Automatic UK driving licence

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 30 November 2025

Interview date: 10 and 11 December 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. In-person interview in Luton including a presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

MEL Manager EU

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

MEL Manager EU

• Closing date – 19th November 2025
• Salary – EUR 70,125.70 to EUR 89,296.30  (Brussels) -  £55,518 to £71,310 (London)
• Type of employment – Fixed term until end of December 2027

We will be reviewing applications and the role might close before the stated deadline depending on application volume. Early applications are encouraged.

The Clean Air Fund is looking to recruit a MEL Manager to join the team in London or Brussels. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution in a newly created role.   

 In this role you will strengthen CAF’s capacity to measure, evaluate, and learn from its climate impact initiatives. This role ensures that strong evidence and insights guide continuous improvement with a particular focus on the effective delivery of the AAQD implementation programme. 

As MEL Manager you will act as the MEL focal point, managing reporting, evidence generation and dissemination both internally and externally, of the respective programme. The application of lessons and evidence is crucial to successful delivery during the two-year timeframe of the programme. The post holder will lead on developing and delivering a learning plan to support the impact of the programme and its future direction.

The role will focus on the design and implementation of a programme level MEL system and associated tools and processes, to optimise programme efficacy and promote the use of data and evidence in driving results. 

Working across the MEL, EU and other Portfolio teams, you will apply CAF’s organisational MEL system and tools for the benefit of our work in the EU whilst also strengthening CAF’s contribution to impact overall. 

To be successful in this role you will have the following skills and experience;

• Solid experience developing and managing MEL frameworks (including Theories of Change and results frameworks) and their implementation in large international projects and programmes, ideally in a global philanthropy, air quality, and/or climate change or international development context
• A strong understanding and experience of embedding equity in MEL approaches 
• Experience fostering a culture of - and mechanisms for - openness and learning across a team of multiple partners and geographies
• Demonstrable experience synthesizing lessons, evidence and their application from large volumes of data and communicating in a clear and structured manner
• Strong data analysis skills and experience, specifically in MS Excel 
• Some experience of various MEL tools and approaches such as outcome harvesting, most significant change, participatory evaluation alongside experience/understanding of quantitative MEL tools and approaches 
• Experience designing and managing external evaluations for useful, action-focused learning outputs and evaluations
• Advanced skills in Microsoft Office tools particularly Excel and PowerPoint. 
• Experience developing and refining Theories of Change, including problem analysis/needs assessment, causal pathways and assumptions. 

For more information on this role, as well as the full person specification please see the job description

Our Culture

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable differe

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.

You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.

We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.

We're looking for a dynamic, community focused manager to lead our Hub operations, staff and volunteers. You'll shape service, connect wityh local groups and ensure the highest standards of hospitality and care. As the manager, you will report to the Trustees and have the opportunity to develop the centre to cater for needs in the community. 

This is a full-time (38 hours per week) position with the usual holiday/pension benefits with the full job description detailed on the Application Pack available on request from the Hub.

TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere.  We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years. 

TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise.  From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.

The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.

This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications.  A detailed job description is attached to the bottom of this job ad.  The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .

Deadline for applications:  9am on Monday 24th November 2025

Salary: £35,327 per annum, pro rata

Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc

About The Role

As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications. 

This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects. 

About You

First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail. 

You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.

Key Responsibilities 

Grant Making

• Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
• Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
• Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
• Assess grant applications.
• Make recommendations to the assessment panel.
• Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
• Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
• Review grant requirements and ensure quick processing of payments.
• Undertake visits to funded projects and attend events.
• Provide advice and feedback to successful and unsuccessful applicants.
• Support the running and facilitation of events.
• Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
• Provide support to others in the wider Youth Music team.

Learning and Projects

• Undertake project-based tasks as part of wider team or organisational project work.
• Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
• Produce resources and content for the Youth Music community.
• Present information and learning to internal and external colleagues.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This post will require travel across the UK, occasionally involving overnight stays.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person Specification

Essential Criteria

• Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
• Familiarity with the funding process.
• Experience of working in an administrative role. 
• Experience using databases and other software.
• Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word). 
• Organisational and administrative skills, able to prioritise and work to deadlines.
• Attention to detail.
• Confident in decision-making and can work autonomously.
• Ability to think creatively to solve problems.
• Interpersonal skills and the ability to work as part of a team.
• Ability to communicate effectively with different types of people.
• A clear and persuasive verbal communicator with the ability to write in plain English.
• Ability to build and manage relationships.
• Analytical skills (you’ll be required to read and respond to applications and reports).
• Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.

Desirable Criteria

• Experience of project management, including financial planning and management.
• Understanding of the social issues facing children and young people today.
• Understanding youth voice and/or participatory grant making practices. 
• Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
• Understanding of the music education and / or music industries landscape.

Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?

We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.

Key Responsibilities:

• Develop and deliver the Legacy & In-Memory Giving programme, aligning it with the wider Individual Giving strategy
• Lead and motivate a dedicated team, supporting collaboration and professional growth
• Implement data-driven and audience-led legacy and in-memory marketing campaigns that grow pledger numbers and increase engagement
• Responsible for legacy case management and be the strategic lead for our legacy consultancy partner, ensuring compliance and efficiency
• Support the development and management of stewardship programmes for enquirers, pledgers and in-memory donors, providing sensitive and effective supporter care
• Embed a culture of legacy and in-memory giving increasing awareness and knowledge
• Support the delivery of events to inspire new supporters and strengthen relationships with existing ones
• Monitor performance, analyse results, and use insights to continually enhance the programme

About You:

• Experienced in developing and delivering legacy or individual giving strategies across multiple channels
• Proven experience of team leadership and line management
• Excellent communicator, able to build positive relationships with colleagues, agencies, and solicitors
• Experienced in donor stewardship, with an understanding of how to create meaningful supporter journeys
• Organised and proactive, able to manage multiple projects and deadlines with accuracy and care
• Ability to analyse data and apply insights to improve campaigns and outcomes
• Experienced in budget management, forecasting, and reporting

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

The full job description and further information about working for the MND Association is available in the candidate pack.

Interviews will take place in January 2025.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family. 
• Organising and delivering Companion workshops and training sessions to promote ongoing engagement with the Emmaus ethos, while identifying and supporting individual learning and development needs.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Business Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

More information about who we are can be found on our Smart Works website.

About This Role

We are looking for an exceptional Volunteer Manager to lead and nurture our London volunteer community, which is made up of almost 400 volunteers. This role is key to ensuring every volunteer feels valued, supported, and inspired to give their best in helping women succeed in their employment journeys.

You will be responsible for the full volunteer journey – from recruitment, induction, and training through to ongoing engagement and recognition. You’ll work closely with colleagues across the London centres and the wider Smart Works network to ensure our volunteer community remains strong, inclusive, and aligned with our values.

The role would be based across all three London centres (Islington, Ladbroke Grove and Croydon), and there will be occasional evening and weekend work, for which time off in lieu is given.

The successful candidate will build strong working relations with our staff team and volunteers, as well as the teams across Smart Works centres in the UK. We are a community that shares a passion to empower women to thrive in work and life, determined to meet our aim of helping as many women as we can back into work.

How to Apply

To apply, please submit a CV and a cover letter (no longer than two pages) with answers to the following questions through our recruitment system by 9am on Monday 24th November.

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of recruiting, onboarding, managing and supporting volunteers to deliver a high-quality service? (Max 300 words)
• Why do you think you are well suited to the role of Volunteer Manager? (Max 300 words)

Your application should be addressed to Fiona Hollow (Head of London Service Delivery).

First round virtual interviews will be held on Thursday 27th November and second round in person interviews will be held on Monday 1st December.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

First interview - Wednesday 3rd December (MS Teams)

Second interview - Tuesday 9th December (in-person at our Aldgate, London head office)

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK as our Campaigns Manager and lead national and local influencing campaigns that drive real change in dementia care.

Reporting to the Head of Campaigns, you will design, deliver and evaluate impactful campaigns that put people affected by dementia at the heart of our influencing work. You will set measurable objectives and drive innovative approaches that engage and mobilise diverse audiences.

As a skilled leader and communicator, you will inspire and grow our community of campaigners, empowering them to advocate for improvements in dementia care. You will manage two Campaigns Officers and work closely with Policy and Public Affairs colleagues, fostering a collaborative and high-performing team culture.

To succeed in this role, you will bring significant experience in planning, delivering and evaluating successful influencing campaigns. You will be confident in influencing a variety of stakeholders and leading complex projects with multiple competing priorities and deadlines. You will be comfortable using digital campaigning tools and CRM or supporter management systems.

This is a pivotal role in delivering Dementia UK’s influencing strategy, working across all four nations of the UK to secure improvements in dementia care so that every family affected by dementia can access the specialist support they need.

We would love to hear from you.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Job Description  

Title 

Training and Engagement Manager: Education (London and South East)

Reports to 

Programme Lead: Education

Pay Grade 

Programmes & Delivery

Salary Scale 

P3e: £30,440 – Plus London Weighting uplift (£2,940) where applicable

Contract Type

Permanent

Hours

Full-time, 37.5 hours per week

Location

Remote (Homeworking)

Main Role & Responsibilities

The post holder will be an active member of our programmes Team and will work across our portfolio of programmes.

They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training in their region. They will recruit suitable delegates to workshops, working closely with the education and youth work sectors.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources.

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates from schools, youth work providers and children’s services onto Ygam training.

· Develop Ygam’s presence in London and the South East within the education and youth sector working closely with partner organisations.

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, educational and organisational events to support our work. 

· Signpost organisations to the Parent Hub to increase parent awareness.

· Work closely with Ygam colleagues to promote the wider programmes through your stakeholder engagement.

· Work closely with The Programme Lead: Education, to develop objectives and review individual performance.

·  

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Provide an excellent customer service to delegates.

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers to implement Ygam resources.

· Provide ongoing support to practitioners to implement the YGAM resources and materials. 

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential:

· A detailed understanding of education within England and the PSHE programme of study and RSE Curriculum and how to engage in this sector across all key stages.

· Stakeholder engagement experience across Children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education.

· Prior experience of selling a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

Desirable:

· Public speaking experience

· Outstanding networking skills

· Experience utilising CRM systems.

· Willingness to travel where necessary for the role.

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK. The applicant must also reside in London or the South East of England.