Learning support worker jobs in purley, greater london
We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Change Manager, Youth Justice
Reports to: Change Lead for Diversion
Salary: £52,700 per annum
Location: Central London or Hybrid*(see below)
Contract: (2-year fixed term – potential to extend)
Closing date for applications: 12pm Monday 12th January 2026
Interview dates: Week commencing 26th January 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of youth justice. We need to inspire and connect with youth justice leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We are making good progress building the evidence of what works within and around youth justice to reduce violence. This year, in conjunction with the Centre for Justice Innovation, we published Diversion Practice Guidance and have recently launched our new self-evaluation tool for diversion practice (ORPIC). But the big risk is that we publish these resources and nothing changes. That’s where you come in.
Your role is to work out the best way to make this change happen by getting youth justice services (YJSs) and police forces to adopt evidence-based practice through our new change programme: the Whole Area Model (WAM). WAM helps police forces and youth justice services strengthen diversion practices by aligning their work with the 7 C’s:
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Culture – A child-centred, pro-diversion ethos
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Contact – Interactions are trauma-informed and maximise prevention and safeguarding opportunities
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Custody – Considered use of police custody, prioritising alternatives and swift triage.
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Criteria – Clear, consistent eligibility for diversion.
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Collaboration – Multi-agency decision-making panels; shared protocols and referral pathways.
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Care – Evidence-based support, monitoring engagement, closing cases responsibly.
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Checks – Ongoing monitoring, evaluation, and scrutiny to ensure quality and equity.
Your role will involve:
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Supporting the delivery of the Whole Area Model through activities like:
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Facilitating completions of diversion self-evaluations with youth justice services and police forces.
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Delivering training to youth justice, police and other relevant agencies about the evidence-base or specific areas of diversionary practice and governance (e.g. scrutiny panels).
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Supporting the ongoing development of a National Diversion Network, which will contribute to a wider repository of diversion resources and evidence
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Identifying and creating practical resources which help youth justice professionals and police officers to put evidence into practice.
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Developing great relationships with senior leaders, youth justice workers and police officers, generating a strong understanding of key issues and needs in relation to youth justice matters, and building credibility and trust with the sector.
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Working out other effective ways to connect people with the evidence, then making those things happen, from virtual learning events to presentations.
As a senior member of staff in the organisation you also:
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Build a culture where it is natural to perform well and support colleagues brilliantly.
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Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
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You’ve changed frontline practice and/or systems:You have significant experience in leading behaviour, practice or policy changes within a youth justice setting. You can show how these have been effective in delivering tangible change.
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You’re working in or around the youth justice service, preferably in a role/setting specifically working with children who are vulnerable to or involved in violence.
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You work well in multi-agency environments: You have experience collaborating across police, youth justice, local authorities and other partners, and you can communicate confidently with a wide range of stakeholders to build alignment and drive change.
You might have this sort of experience:
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Supporting a youth justice team/service to reflect on and adopt evidence-based practice in relation to diversion or wider youth justice activities.
You are this sort of person:
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You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
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You understand the youth justice sector and diversion specifically. You really understand how the youth justice sector works, from leaders to frontline officers.
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You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
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You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.
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You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
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You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
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You don't want young your days to pass without making a difference. You want to play a significant part in reducing violence.
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You understand people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
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You are committed to equality, diversity and inclusion.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working
Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.
For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.
Travel
Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be up to five times per month; all travel costs can be reimbursed with flexibility for overnight stays if preferred.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by 12pm Monday 12th January
When applying for this role, please ensure that you answer the application questions below:
Personal and professional experiences in violence prevention
1. What personal and professional experiences shape your understanding of the youth justice sector and its role in preventing youth violence? (max 400 words)
Developing strategy
2. Can you describe a time when you successfully supported youth justice partnership leaders to improve their practice or systems? Please be specific about the scale and context of your involvement. (max 400 words)
Improving practice or systems
3. Describe your experience improving diversion for children. What actions did you take, what impact did they have, and what did you learn? (max 400 words)
Interview Process
This will likely be a one stage interview process. Interviews will take place the week of 26th January 2026.
Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
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£1,000 professional development budget annually
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28 days holiday plus Bank Holidays
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Four half days for volunteering activities
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Employee Assistance Programme – 24hr phone line for free confidential support
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Volunteering days - 4 half days per year
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Death in service - 4 times annual salary
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Flexible hours. Core office hours 10am – 4pm
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Financial support including travel and hardship loans
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Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Hours: 0.4 or 0.6FTE (14/21 hours per week respectively)
Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.
Salary: £15,818.48 at 0.4FTE or £23,727.71 at 0.6FTE (£39,546.19 full time equivalent). Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.
About the role
Medact is hiring for the new role of Fundraising Manager: Trusts & Grants to secure grant funds for the organisation over a critical one-year period. The new Fundraising Manager will be responsible for completing applications already in the pipeline, and then setting out a plan to apply for as many successful grants as possible in the period and delivering it.
The successful candidate will work closely with the senior leadership team and our programme staff, to identify, develop and write grant proposals to relevant funders, for both restricted and unrestricted income streams.
About you
This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have successfully fundraised for a local community organisation or a grassroots campaign on a social justice or health issue that you care about.
You’ll have strong skills in developing and writing applications, with a strong understanding of the funding landscape and potential relevant grantmakers. You need to be a great communicator, able to translate the work of an organisation into language tailored for different funding bodies. You’ll also be a strong team player, able to work with relevant staff members to develop winning applications that fit properly within our existing strategy and areas of work.
About Medact
Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.
We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.
Benefits
- 35 hour full time work week
- 25 days paid holidays (pro-rata) plus bank holidays and additional days at Christmas when the office is closed
- Employer pension contribution
- Flexible working
- Learning and development budget
- Cycle to work scheme
- A caring and supportive culture and lots of opportunities for team connection
The client requests no contact from agencies or media sales.
Job title: Employment Advisor
Reports to: Client Services Manager
Line reports: None
Location:London
Salary: £29,000 - £32,000 (London)
Hours: Full-time (37.5 hours per week), with occasional evening or weekend work (TOIL provided). Open to flexible working.
Contract: Permanent
Overall purpose
The Employment Advisor (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.
The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.
Key Responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our programmes.
1) Client Support
- Provide tailored one-to-one support to clients, helping them understand the UK labour market, define career goals, and develop employability skills. This could be in-person or online depending on client needs.
- Support clients with CV and cover letter writing, job applications, interview preparation, and job searching.
- Guide clients in identifying appropriate employment, education, training, and volunteering opportunities that align with their career aspirations.
- Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
- Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements.
2) Employer, Volunteer and Referral Partner Engagement
- Engage with employers to build networks and identify job, training, and work experience opportunities for clients.
- Attend job fairs and community events to connect clients with employers and recruitment opportunities.
- Support outreach initiatives by building and maintaining relationships with local referral partners, including Jobcentres, community organisations, and other support services.
- Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
- Establish and maintain relationships with referral partners and support agencies to signpost clients to additional services, including welfare, housing, and mental health support.
3) Service Delivery and Administration
- Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system.
- Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.
- Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.
- Support managers with additional projects, such as research, resource development, and service improvements.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack when you click 'Apply'.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role).
Closing date for applications is Tuesday 30 December at 11:30pm.
We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and /or are from a refugee background. Please feel free to use information and resources found here, which may help in preparing your job application.
If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Andleeb Khan for further details. You can find contact details on the final page of this recruitment pack.
We are open to flexible working arrangements and alternative working patterns.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
This is an exciting role in a team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency across various Stewardship platforms, enhancing customer satisfaction by providing Stewardship givers and partners with seamless, impactful services that bring our mission to life.
Through vital processes, checks and administration, you will be serving generous Christian givers and the highly impactful churches, mission workers and charities which they support. Your work will equip, encourage and support our givers and ministry partners to become faithful, active stewards – transforming hearts and helping hands to steward responsibly and faithfully all that they give and receive.
This is a twelve month fixed term role to cover maternity leave.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Research and Impact Manager
Location: Remote with flexible working arrangements. You will be expected to attend monthly team meetings in Bristol (with paid travel and subsistence).
Salary: £38,584 - £40,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.6 FTE or 0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Sunday 11th January 2026, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Screening calls/Interviews: Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.
Screening calls: w/c 26th Jan
Interviews: w/c 2nd Feb
Start Date: ASAP
About: The Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of almost 6,000 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.
We are expanding our team and so we are looking for a Research and Impact Manager. This hands-on role would suit an insightful, evidence driven researcher and monitoring and evaluation specialist and who is a strong partnership worker. We are looking for someone who is willing to step up when something is needed and determined to see things through.
You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your research and impact evaluation skills and expertise within this role.
Responsibilities
Working closely with the Warm Welcome Operations Director and wider team your primary responsibility will be to lead on research and impact evaluation to ensure that our strategic approach is driven by evidence. You would take ownership of specific tasks as required, including;
Research:
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Developing a research strategy for the Warm Welcome campaign to help to ensure we can meet our overall campaign strategy.
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Leading on the co-design of research projects to meet the needs of the Warm Welcome campaign and our partners.
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Developing a research and insights hub for the Warm Welcome team where they can easily access the latest statistics on relevant topics such as poverty and loneliness.
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Supporting any individuals or organisations undertaking research on behalf of the Warm Welcome campaign to ensure it is of a high quality and rigorous standard.
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Ensuring high ethical standards and safeguarding are maintained in any research project related to the Warm Welcome campaign.
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Sharing the results of this research in reports and presentations where key evidence and learning is easy for others to understand
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Offering training and support to the Warm Welcome team related to research.
Impact Assessment:
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Supporting the continuous development of our Impact framework.
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Leading the collection of high-quality data, via methods such as survey design, polling and qualitative interviews, with the wider Warm Welcome team and Spaces network to help us to monitor, evaluate, learn and develop our collective impact.
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Ensuring we collect data with Warm Welcome spaces at every stage of their journey in joining the network, i.e. when they register to join and at regular intervals once registered to ensure we understand their impact and their support needs.
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Developing evaluation tools and systems to ensure the Warm Welcome team are easily able to capture evidence related to our impact framework.
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Offering training and support to the Warm Welcome team related to monitoring, evaluation, learning, development and impact assessment
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Leading on partnership work related to monitoring, evaluation, learning, development and impact assessment for the Warm Welcome team
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Being the go to person for key statistics and impact data within the Warm Welcome team to be used in our communications and reporting
Teamworking:
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Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows
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Other responsibilities commensurate with the post.
Person specification
We are looking for candidates with the following skills and experience:
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Strong track record of carrying out a range of relevant research projects, especially those involving community groups
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Experience of collaborating with others on research and evaluation projects
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Experience of developing and continuously improving tools and data for monitoring, evaluation, learning, development and impact assessment
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Strong analytical skills with a proven track record in qualitative and quantitative
methods
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Clear communication skills and experience of sharing research and impact assessment data in clear, concise and easy-to-understand formats for presentations and reports
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Experience in training and developing people’s skills in research and impact assessment
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Experience of contributing to and developing an impact framework
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Accurate and evidence-driven with a passion for ensuring research and impact assessments are completed to a high quality
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Knowledge of ethical research practices, safeguarding and power dynamics in the research process
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Experience in using a CRM system
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Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence
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Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools
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Able to relate well to a range of stakeholders from a variety of backgrounds
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Highly organised and details-focussed
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Confident to take the initiative and solve problems pro-actively
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Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities
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Willing to work flexibly, which may occasionally require working out of normal working hours
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Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)
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Have the right to work in the UK
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol, Reading or London once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
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This role is remote, full-time, with flexible working arrangements
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting your application
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please us
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We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Research and Impact Manager’ in the email subject line and we’ll get back to you as soon as we can.
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Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
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For more information, visit our website or find us on X at @goodfaith
To apply, please send a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 11th January 2026. Please use ‘Application for Research and Impact Manager role’ in the email subject line.
The client requests no contact from agencies or media sales.
We're looking for a driven, proactive and resilient Talent Partner to join our People Team at our Head Office in Islington.
£29,784.51 per annum, working 35 hours per week.
Want to feel like you're in control of your carer? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Talent Partner you will provide proactive customer-focused administrative support across Recruitment, HR, and Learning & Development. You will drive process improvements and ensure efficient service delivery.
The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing probation.
The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, including hybrid working with a minimum of two days in the office.
This is a fixed term contract until 1st April 2026.
For a full job description, please visit our website.
About you:
- Organised, responsive, and customer focused
- Strong communicator with a collaborative mindset
- Detail-oriented, adaptable, and resilient under pressure
- Team Player who shares workload and learning with the team and builds a positive team culture
- Decisive and able to prioritise and manage multiple tasks
- Keen interest in HR and L&D career development
What you'll bring:
Essential:
- Experience in recruitment or Learning and Development environments
- Strong administrative and IT skills and experience
- Confident in delivering training and attending recruitment events
- Excellent communication and customer service
Desirable:
- Familiarity with iTrent and Learning Pool
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice.
You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
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Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.
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Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.
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Ensure clear case management, boundaries, risk management and reflective practice.
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Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.
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Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families.
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Maintain delivery tracking and operational dashboards.
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Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers
Essential knowledge and experience includes:
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Strong experience leading frontline delivery teams providing emotional, relational or social care support.
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Proven track record ensuring high quality casework, assessments, boundaries and risk management.
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Experience delivering strengths-based, trauma-informed and evidence-informed approaches.
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Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.
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Experience leading high performing dispersed teams with confidence, consistency and compassion.
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Experience managing change and supporting staff through shifting delivery requirements.
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Strong background in safeguarding decision making, case discussions and organisational safeguarding culture.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Friday 9 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?
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Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?
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Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?
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Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?
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Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
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Free gym access across all YMCA sites
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Discounts from major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work across a range of outer London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Beyond Food Foundation is looking for a Programmes assistant.
Do you have the skills to support groups of young people and adults to achieve their full potential?
Do you want to be part of helping to change people's lives?
We are looking for someone to support the delivery of our life changing programmes.
Ideally you will have some experience in working with young people, vulnerable adults or assisting with education / training programmes.
Our programmes are built around the kitchen and dining table, you will work closely with a Chef trainer and Food Engagement Lead to make the sessions run smoothly. An understanding of food or the hospitality industry is a bonus.
£29,000 - 35,000 per annum, experience dependant - 40hrs per week - Monday - Friday.
The Foundry, E6 5NX and across London as required.
28 Days annual leave + bank holidays
Please provide a covering letter no longer than two pages, outlining your experience and explaining why you feel you meet the criteria set out in the job description
At Beyond Food, we support individuals whose lives have unravelled to rebuild with purpose, pride, and community.
The client requests no contact from agencies or media sales.
Role description: You will work with local residents to continue our community engagement work, empowering residents to bring about positive change for North Leatherhead and facilitating their engagement in decisions affecting the local area.
Pay and hours: £16 an hour. 15 hours per week, with occasional evening and weekend working.
Contract: 6-month contract, initially.
Location: LCH, Kingston Road, Leatherhead. KT22 7PX. Not suitable for remote working.
Context:
North Leatherhead is in the top 5% most deprived neighbourhoods in Surrey, with one of the highest concentrations of foodbank use in the county and healthy life expectancy rates that are, on average, seven years lower than in South Leatherhead. A listening exercise by Mole Valley District Council highlighted the lack of community provision and the damaging impact of the closure of the children’s centre and other community buildings in recent years.
Leatherhead Community Hub (LCH) opened in March 2022 as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving partner organisations a permanent base from which to offer vital support. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,500 visitors a month to our community café and the many other community activities run by LCH and other local groups.
One of LCH’s core values is to be community-led, and we are always looking for opportunities to take on board people’s ideas and develop their gifts. Last year, we set up a non-contact boxing project and we have plans for a new football project, in response to parents’ concerns about the lack of provision for children and young people. Responsibility for both projects is being handed over to local residents.
Role description:
You will be responsible for listening to, engaging with and empowering local residents to facilitate positive change in their community, with the following specific objectives:
· To establish a residents’ panel (or similar), giving local residents a greater say in decisions affecting local community.
· To organise an Annual General Meeting (or similar), ensuring that LCH is accountable to the local community.
· To carry out a community survey (or listening exercise) for North Leatherhead, to increase our understanding of the concerns and hopes of local residents.
In addition, we would like to explore ways to increase ownership and involvement of local residents in all aspects of the running of LCH. You will be employed by LCH, using the Hub as a base for networking and capacity-building, whilst also reaching out to other sections of the community. This role will require you to have a regular presence at LCH and in the wider community.
Requirements of the postholder:
Essential:
· Excellent listening skills – friendly and approachable, with the ability to connect with people from a wide range of backgrounds and make them feel supported and valued.
· Experience of volunteering and/or working in a community setting.
· Strong organisational, time management and IT skills.
· A positive and creative approach to work – able to handle new or competing demands and work on own initiative without close supervision.
· A willingness to work flexibly, including occasional evening and weekend meetings.
· A firm commitment to the vision, mission and values of LCH.
Desirable:
· Good networking skills and experience of working with other organisations to achieve positive change for the community.
· An understanding of the principles of asset-based community development and other participatory approaches to community development.
· A proven ability to motivate and support people to use their strengths and skills for the benefit of the wider community.
· Experience of carrying out community research and/or grassroots organising.
· Experience of living, working and/or volunteering in the local area.
How to apply: Please send us your CV and a cover letter (no more than 500 words), explaining why you would like this role and how you meet the job requirements.
Posted on: 15th December 2025
Closing date: 15th January 2026
Interview date: 23rd January 2026
We are keen to appoint someone to start in February, or as soon as possible.
Applicants must send in a CV and a cover letter (no more than 500 words), explaining why they would like this role and how they meet the job requirements. They must also be available for interviews on Friday 23rd January.
The client requests no contact from agencies or media sales.
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
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Designing Solutions
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Developing new business and funding propositions
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Embedding Human Centred Design
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Building a strong external network to support the Design team’s work
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Operations
Experience we're after
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Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
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Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
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Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
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Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
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Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
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Experience of commissioning and managing external design freelancers and consultants (desirable)
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Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Sunday 4th January 2026 at 23:59pm
Provisional Interview Dates: 12th and 13th January 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator – (London)
Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators to work in London
Reporting to: Programme Hub Manager
About the Role:
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.
Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
About You
What we’re looking for in our new Coordinator(s) includes:
· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.
· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes
· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· An additional discretionary “Day for You”, (pro rata for part-time)
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.
The client requests no contact from agencies or media sales.
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered (after completion of Probation Period) to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.
£44,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.
The working pattern for this role is:Monday - Friday 9am-5pm
What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively
What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health
Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description








