Legacy officer jobs
How's your job search on our site?
Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully (Hybrid Working)
Salary: £29,750 to £31,941 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours per week
Closing Date: 02/08/2026
Ref No: 1094
We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacy & In Memory Fundraising Officer role.
About the Role:
As Legacy and In-Memory Officer, you will work as a key part of the Individual Giving and Legacy team, responsible for the development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.
This is a brand new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers.
This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.
Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.
About you:
You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns.
You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues, and you understand how to tailor communication to different audiences with clarity and care to create meaningful supporter experiences.
You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.
You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.
Our employee benefits:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
- Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance- death in service benefit
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts
- Hybrid working and when onsite free secured parking
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Agencies need not apply
Previous candidates need not apply
Closing Date: 2nd August 2026
Interview Date: 20th August 2026
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Location: Hybrid working with a minimum of two days per week in our Aldgate, London office and remaining days working remotely
We’re looking for an enthusiastic and organised Legacy and In Memory Officer to join our Supporter Giving & Legacies team. In this role, you’ll plan and deliver engaging legacy and in memory marketing campaigns across multiple channels. Using data and supporter insights, you’ll help attract and steward legacy enquirers, pledgers, and in memory donors, supporting the growth of these important income streams.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Working closely with the Legacy + In Memory Marketing Manager, you’ll help bring legacy and in memory campaigns to life, including legacy prospecting, stewardship, in memory marketing, events and acquisition activity. You’ll work with internal colleagues and external partners to develop engaging campaigns, monitor performance and use insight and learning to improve future activity.
We’re looking for someone who is proactive, organised, and passionate about making a difference in the charity sector. If you have experience in fundraising or marketing whether across direct mail, digital, or telemarketing, and enjoy collaborating with agencies and internal teams, this is the role for you. With strong attention to detail and project management skills, you’ll confidently support on multiple campaigns, meet deadlines, and help grow our legacy and in memory programme.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with an amazing well known charity on a fantastic Legacy Officer role. This is an exciting opportunity to help embed a newly launched legacy proposition, supporting donor journeys through a blend of supporter care, communications and campaign coordination, alongside essential administration and record-keeping.
Key Responsibilities
- Manage day-to-day administrative duties, including handling post, banking support, scanning and filing in line with agreed processes
- Respond to inbound legacy enquiries via phone and email, ensuring sensitive, timely and accurate support
- Help coordinate legacy stewardship communications, including drafting, recording and maintaining high-quality contact histories
- Support marketing delivery for the legacy proposition, including compiling materials, liaising with relevant partners and meeting deadlines
- Monitor shared inboxes, triage enquiries and ensure information is logged and actioned correctly
- Provide helpful day-to-day support to colleagues across legacy activity and contribute to continuous improvements
Person Specification
- Experience in an officer/assistant-level role supporting customers or supporters, with confidence handling sensitive conversations
- Strong attention to detail and accuracy when recording information and managing enquiries
- Clear, professional communication skills for phone calls and written correspondence
- Experience working with marketing or communications activity (campaign materials, content, inboxes, or data-led updates)
- Competent administration skills: prioritising tasks, working to deadlines, and maintaining tidy, reliable records
- A people-focused approach with empathy and professionalism, paired with the ability to stay calm and structured
What’s on Offer
Salary: £36,437
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
If this role sounds like a great match, apply now and take the next step towards making a meaningful impact through legacy fundraising.