Link worker jobs in north yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Prescribing Link Worker
Are you passionate about empowering people to live healthier, happier lives? Want to be part of a multi award-winning service that’s making real change? This is your chance.
Live Well Wakefield is a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence. The team is growing and we're looking for dynamic, compassionate, and motivated individuals to join our team as Social Prescribing Link Workers, working within Wakefield District Primary Care Networks.
With major developments in Primary Care and neighbourhood working, now is the perfect time to join us on this exciting journey of transformation and innovation in health and wellbeing support.
About the role
As a Social Prescribing Link Worker within Primary Care, you’ll work with Wakefield’s communities, connecting people tolocal non-medical services, support, and activities that help tackle health inequalities and improve quality of life. You’ll:
- Support people one-to-one to identify their needs, set wellbeing goals, and access community-based solutions
- Be embedded within a local Primary Care Network and work as part of a multidisciplinary team
- Develop and grow strong partnerships with voluntary and community organisations, and NHS and social care services
We’re looking for individuals who:
- Are great listeners, relationship builders, and natural motivators
- Are experienced in supporting people to improve their health and wellbeing, including those with complex needs, or from diverse communities
- Are confident working independently and within multi-disciplinary teams
- Are committed to equality, inclusion, and making support accessible to all
- Have a strong understanding of health inequalities and social determinants of health
- Have excellent organisational, communication and IT skills
- Have a full driving licence and access to a vehicle
What do we offer?
In our 2025 staff survey, 100% of the team told us they enjoy working at Live Well Wakefield. “I’ve not worked anywhere assupportive as Live Well”.
- 28 days holiday a year plus bank holidays
- 5% salary contribution to a pension scheme
- Access to Occupational Health
- Access to health service discount schemes, including Blue Light Card
- A range of policies and practices to ensure a supportive and inclusive workplace
- Competitive salary and annual pay reviews
Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Counciland Wakefield’s seven Primary Care Networks.
We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.
How to apply
If you’re ready to support us in achieving our goal of creating healthier, more connected communities across Wakefield District. Whether you’re already experienced in social prescribing or passionate about community wellbeing and ready to take your next step, we’d love to hear from you.
Please note this post requires an Enhanced DBS Check to be carried out.
Closes: Monday 17 November 2025 at 9am
Interviews: will take place in person in Wakefield District between 26 - 28 November
We're a local charity that supports Voluntary, Community and Social Enterprise (VCSE) organisations in Wakefield District to thrive.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes including the UK Resettlement Scheme, Afghan resettlement programmes (ARAP and ACRS), VPRS and VCRS. The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.
The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside and Bassetlaw to deliver the regional Resettlement programmes. The Senior Resettlement Worker will work closely with the management teams in Migration Yorkshire and the relevant Local Authorities. The Senior Resettlement Worker will work with the Area Manager co-ordinate the work of the resettlement teams in South Yorkshire. Along with the Area Manager Senior Resettlement Workers are responsible for the line management Resettlement Workers, who deliver direct services to clients and support with complex cases including safeguarding.
The South Yorkshire Resettlement Team works from the Sheffield office. This role will involve a hybrid of home and office work with outreach in the community. The role involves work across South Yorkshire including Doncaster, Rotherham, Sheffield and some work in Bassetlaw.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 6 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
The Commonweal Trust is continuing to develop an exciting project to help activists discover and use the peace and nonviolence resources which make up the Commonweal Collection, an independent specialist library housed securely at the J.B. Priestley Library, University of Bradford..
We are recruiting for a Collection Development Worker to join our team who will work with the print Commonweal Collection and, through development of a digital strategy, increase the use and visibility of the Collection. This post also includes funding for a 60 hour discrete scoping project linking the resources on the Civil Resistance.info bibliography with the physical resources in the Collection. This role will work in collaboration with the Bradford Peace Museum at Saltaire and the J.B. Priestley Library, University of Bradford.
Collection Development Worker: Primary purpose of the role
To manage the Commonweal Collection, including responsibility for digital strategy, in order to provide access to resources for activist individuals and organisations, and increase nonviolent action within movements for positive social change.
Duties and responsibilitie:
The post-holder acts as the main point of contact for the Collection and is resonsible for ensuring it is is up-to-date and accessible. The intial focus of this fixed term contract is to build on work already undertaken with the print collection by scoping a digital strategy linking the Commonweal Collection to the CivilResistance.info website building on its role as a rich source of materials to inspire, support and informactivists seeking nonviolent transformative change.
- To liaise closely with the J.B Priestley Library, including with its Special Collections archive.
- To undertake a discrete scoping project (60 hours) on integrating the work of the CivilResistance.info website and Commonweal Collection ahead of future funding and development.
- To manage, maintain and develop the physical Commonweal Collection and updating the online library management system.
- To develop and implement a digital strategy for Commonweal to ensure Commonweal resources reach national and international audiences.
- To work with the Outreach Worker to develop emotionally engaging resources on nonviolence that speak to a diversity of traditions, so that people learn practical ways to puruse change and maintain hope.
- To update the Commonweal website and its social media/online presence, including responsibility for the Commonweal blog, in collaboration with the Outreach Worker.
- To support the Outreach Worker as needed, to include work with volunteers and maintaining Commonweal's visibility within the Peace Museum premises.
- To ensure that the Collection is engaging and accessible to activists and organisations from diverse backgrounds, with a focus on what nonviolence means to different communities and under-represented perspectives.
- Reporting to the Commonweal Trust board,
- Monitoring and evaluating the use of the physical collecion and online presence.
- Any other tasks which you might reasonably be asked to do,
The client requests no contact from agencies or media sales.
Purpose of the Post
To work as part of our Homeless Services Team, providing tailored support to asylum seekers and newly recognised refugees, helping them prepare for life in the UK, avoid crisis situations, and reduce the risk of homelessness and rough sleeping. The postholder will deliver one-to-one advice, guidance, and group information sessions within Greater Together Manchester’s Lifeskills programme, embedding support in trusted community settings.
Key Responsibilities
- Deliver individual support to asylum seekers and new refugees, including:
- Advice and guidance on housing, welfare benefits, health, employment, and education.
- Support with paperwork, applications, and referrals to statutory/voluntary services.
- Crisis prevention planning for those leaving asylum accommodation.
- Facilitate group information sessions at Lifeskills activities (e.g. football, workshops), covering:
- Rights and responsibilities after gaining refugee status.
- Access to housing and homelessness prevention.
- Health and wellbeing, including GP registration.
- Financial literacy, banking, and benefits.
- Employment and education pathways.
- Build trust and positive relationships with participants, creating safe spaces for learning and support.
- Act as a link between participants and local statutory/voluntary organisations, strengthening pathways into services.
- Support individuals moved outside Manchester to connect with appropriate services in their new location.
- Maintain accurate records of support provided and outcomes achieved, in line with grant monitoring requirements.
- Work collaboratively with colleagues, volunteers, and external partners to strengthen Greater Together Manchester’s refugee and asylum seeker support offer.
Transforming lives and communities across Greater Manchester
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.
PAC-UK Adoption Support Worker
Service: PAC-UK
Location: Hybrid with travel across Yorkshire
Hours: 37 hours per week (full-time)
Salary: £32,635 - £36,158 FTE per annum
Contract type: Permanent
Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.
Who we are
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community-based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
About the service
Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their records and receive an intermediary service and be supported through a reunion. Birth families are supported at the time of losing children to adoption, helped to stay in touch through letterbox and can potentially also have an intermediary service towards reunion.
Your skills
We are looking for a Social Worker or Counsellor, who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in North and West Yorkshire.
You will be a dedicated and enthusiastic professional who is committed to improving the outcomes for adoptive and birth families, adopted adults and relatives. You will also have strong verbal and written communications skills and be able to deliver the service to a high standard.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday 16th November 2025
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
POST
Finance and Operations Manager
RESPONSIBLE FOR
Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.
SALARY & HOURS OF WORK
Part Time – 4 days a week (30 hours)
Salary: Gross £40,000 pro rata £32,000
Term - Permanent
Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata
Pension: Workplace pension contributions of 5% per month will be paid by NUM
LOCATION OF THE POST HOLDER
The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours. All equipment required for remote working will be provided and costs for travel will be covered.
ROLE SUMMARY
We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision.
To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.
The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.
QUALIFICATIONS AND EXPERIENCE
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At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc.
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At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.
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Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.
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Excellent leadership and delegation skills and experience.
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Ability to support and execute on elements of NUM's policies and strategic plan.
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Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.
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Exemplary critical thinking and problem-solving skills and experience.
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Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.
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Experience in Human Resource Management and monitoring performance across diverse teams.
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Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders.
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A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.
Applications close on 31st October 2025 at 5pm BST.
Please send a CV (max 3 pages) and a cover letter (max 3 pages) to admin[at]nationaluglymugs[dot]org with your name and ‘Finance and Operations’ in the subject line.
Your cover letter should set out why you are interested in the post, and demonstrating with specific examples from your experience and qualifications, how you are the right person for this role. The Job Description PDF contains full guidance on what to include in your cover letter.
If you would like to request any adjustments or have any questions in relation to the role, please email in confidence. We will do our best to meet your needs.
The client requests no contact from agencies or media sales.
Senior Negotiating Officer
£66,245 per annum
Full-time, 35 hours per week
Permanent contract
South East Coast & South London
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
Employees are still expected to attend the office for in-person meetings when required for their role and the organisation.
An opportunity has arisen for an enthusiastic and dedicated individual to join the Employee Relations and Union Services in the CSP as a full time Senior Negotiating Officer (SNO) for the South East Coast, and parts of South London.
This is a challenging, but very enjoyable, role which will see you:
- Supporting, advising and training the network of stewards, safety representatives and equality representatives in the South East Coastal region.
- Advising and supporting stewards to manage their own casework, whilst managing your own caseload of employment relations issues, including but not limited to, disciplinaries, grievances, sickness absence, HCPC and legal cases.
- Attending and representing the CSP at strategic regional forums such as regional Social Partnership Forums and Integrated Care Boards/Integrated Care Systems.
You will be working in a wider team of Senior Negotiating Officers and organisers, whilst also working in a cross directorate fashion to deliver on the local priorities for members.
We are looking for an individual with significant experience and a background in the trade union movement. They should be dedicated to achieving the best outcomes for members and to building the membership and activism levels in the CSP.
You will have excellent written and verbal communication skills with an ability to problem solve. You will also have experience in advocacy and representing members and have a thorough understanding of the current issues facing CSP members. You will also be expected to be able to display excellent trade union knowledge.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please visit our website via the link and complete the online application form. CVs will not be accepted.
Closing date: 10am, 30th October 2025.
Interview date: 12th November, in person at the CSP London office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here.
NO AGENCIES.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
The successful candidates will be required to undergo an Enhanced Disclosure & Barring Service (EDBS) check and Prison Vetting via the Ministry of Justice.
Brief role description:
You will provide support to all new prisoner arrivals at the HMP Millsike reception, ensuring a thorough induction process is completed to include a detailed briefing specific to the support that will be offered to veterans by OpNOVA and the other providers within HMP Millsike.
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Thursday, 13 November 2025
Got questions about the role?Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
Please note this a remote role with regular travel across Manchester, Lancashire and Cumbria
About the Role
As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:
- Carry out family needs assessments and co-develop personalised support plans with families.
- Build strong local relationships with health, education, and community services to ensure families can access the help they need.
- Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
- Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
- Work collaboratively with the Kentown team, sharing learning and best practice across regions.
- This is a home-based role with travel across Lancashire, Cumbria, and Manchester.
About You
We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:
- Experience working directly with children, young people, or families with complex needs.
- Strong communication and relationship-building skills with families and professionals.
- The ability to assess needs, coordinate support, and signpost families to the right services.
- Confidence in collecting feedback and supporting events or activities for families.
- A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
- A full driving licence and willingness to travel are essential.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



The client requests no contact from agencies or media sales.
Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.
Role Purpose:
Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.
You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.
Main Duties and Responsibilities:
· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed
· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees
· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something
· Responding to queries from professionals or service users
· Monitoring email boxes and supporting to monitor waitlist
· Completing IA’s with families who are due to start therapy
· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)
· Liaising with professionals and assisting with onward referrals
· Keeping records up to date
· Communicating cancellations/scheduling changes to therapists or clients or both
· Support therapists with collecting feedback from parents/carers
· Attend team meetings, assisting with minutes where possible, helping to share information with the team
· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access
· Signposting for other services
· Communicate referral decisions to clients and healthcare professionals in line with procedures.
· SilverCloud supporter
· Assisting with data gathering for reporting if needed
· MHSDS submissions
All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.
The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
More information can be found in the application pack.
You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!
You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.
As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.
Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.