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Pause works to improve the lives of women who have had – or are at risk of having – more than one child removed from their care, and the services and systems that affect them. We want to make sure that women who experience or are at risk of the removal of children into care are given the best possible support so that it never happens more than once.

Through an intense programme of support, it aims to break this cycle and give women the opportunity to reflect, tackle destructive patterns of behaviour and to develop new skills and responses that can help them create a more positive future. In doing so, we aim to prevent the damaging consequences of thousands more children being taken into care. 

We’re looking for an experienced practitioner who will work directly with women across North Somerset, as part of the North Somerset/South Gloucestershire Pause team. To succeed in this role, you will bring passion, resilience, and professional insight to support women working with Pause to make the changes that they choose that make a difference in their lives.

As a Pause Practitioner, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. Pause is specifically designed to address the complex needs of women, through intensive support, to enable change in their lives, and ultimately reduce the numbers of children being removed into care. You will work systemically in delivering a relationship-based programme where frequency, tenacity and creativity are central.
 

Please see our full briefing pack for more information.

These roles are central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.

• Full-time and Part-time position available
• Permanent 
• £25k- £30k depending on experience (pro-rata for part time)
• Bank holidays plus 25 days holiday (pro-rata for part-time)
• Dependent on a DBS check 
• Probationary period: Six months

The Royal British Legion provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

We are looking for an Independent Living Advisor, Northern Ireland to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions in Northern Ireland.

As an Independent Living Advisor, you will empower individuals facing challenges with daily living, mobility, or self-care, as well as their carers, by providing tailored advice and support. You’ll conduct holistic assessments, working with health and social care professionals, to guide individuals on accessing support services, funding, and resources.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll manage a varied caseload, addressing care needs, grants, adaptations, and funding options, delivering advice through phone, email, meetings, and home visits. By coordinating with other RBL services, you’ll ensure a fully integrated, person-centred approach that helps individuals regain control over their lives.

This role is working 30 hours per week (35 hours FTE), days and hours of work to be agreed. For the successful candidate, an Access NI check will be required to be undertaken as part of pre employment checks.

You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in the Northern Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area. Due to the nature of this role, you must be geographically located in Northern Ireland.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford. 

In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.

Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector. 

Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:

• A network of integrated Live Well centres and spaces in every locality
• A universal “no wrong door” approach
• Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
• Consistent and connected support offers
• A neighbourhood‑based Social Model of Health
• A preventative system built on trust, early help and coordinated support

Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.

As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact. 

Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026

Job description  

We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond. You will be supporting people to live within a support living setting including sleep-ins, to enable them to remain as independent as possible while receiving person centred care.

Who we are  

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.  

Who you are  

You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.  

Key Responsibilities of this role  

Your primary responsibilities will include:  

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.  

• To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.  

• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.  

• To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.  

Critical Values in the delivery of this role  

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.  

• Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.  

• A professional, can-do attitude that finds solutions in the darkest corners.  

• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.  

Benefits in working for us  

The charity ensures the following benefits for all its operational staff:  

• A baseline commitment to pay London living wage for all its front-line staff.  

• A commitment to training and professional development to at least Care Certificate  

• Inclusion in and contribution to the charity's pension scheme, if eligible  

• Access to a range of discount schemes  

• Access to the charity's employee assistance programme 

   

Application Instructions  

Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification .

Lived Experience Recovery Worker

Location: Macclesfield and Crewe
Salary: £24,937 per annum
DBS: Enhanced with Adults Barred List

Are you passionate about making a difference for people severely affected by mental illness?
At Rethink Mental Illness, we believe in the power of lived experience to inspire hope and recovery. We’re looking for someone who has personal experience of mental illness and recovery to join our Involvement, Recovery & Wellness Centre team, working in partnership with Cheshire and Wirral Partnership NHS Foundation Trust.

What you’ll do

• Use your lived experience to provide one-to-one and group peer support.
• Coach and mentor individuals to self-manage their mental health and achieve their goals.
• Build strong, respectful relationships and work within clear professional boundaries.
• Help people access local services and community resources.
• Promote recovery, wellbeing, and empowerment through practical and emotional support.

What we’re looking for

• Personal experience of recovery from mental illness.
• Empathy, understanding, and great listening skills.
• Commitment to Rethink values: Passion, Openness, Hope, Expertise, Understanding, and Equity.
• Ability to work as part of a team and contribute to service improvement.

Experience in mental health support or social care is desirable but not essential – what matters most is your lived experience and willingness to learn.

Why join us?

You’ll be part of a charity that CARES – we Connect, we’re Accountable, we show Respect, we Evolve, and we deliver Success. We offer training, supervision, and the chance to make a real impact in people’s lives.

Ready to use your experience to help others?

Apply today and help us lead the way to a better quality of life for everyone severely affected by mental illness.

Location: Home-based or Bristol Office or a blend of the two 

Closing date: 20th February 2026

Interviews commencing from W/C: 2th March 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for a Learning and Development Advisor (known internally as People Development Advisor) with design, facilitation and training delivery experience to join our People Development Team

We’re on the lookout for a curious, creative and proactive Learning and Development Advisor to help shape, deliver and elevate the learning culture across Young Lives vs Cancer.

You’ll play a key role in supporting our people to grow, develop and thrive—ensuring everyone has access to engaging, meaningful and impactful learning opportunities that help them do their best work for young people with cancer.

A significant part of your role will involve co-developing learning content with internal subject matter experts, ensuring their specialist insights are translated into accessible, high-quality development experiences. You’ll also co-design and deliver in‑house training, including digital skills programmes (such as SharePoint, OneDrive, and Teams) and core management development for our people managers—covering areas like delegation, decision-making, problem-solving and effective objective‑setting.

Working closely with the People Development Manager and colleagues across the organisation, you’ll help drive our development priorities forward, champion great learning experiences, and ensure our people have the skills and knowledge they need—now and for the future.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Train and develop our people managers by delivering or facilitating core management skills sessions such as delegation, decision-making, problem-solving and effective objective‑setting
• Shape and deliver high‑quality learning by developing engaging learning experiences using the 70:20:10 model and collaborate with internal experts to create guides, resources and tools that support onboarding and continuous learning.
• Support and enable the design and delivery (alongside our AI and UX learning lead) of our in‑house training around digital skills, including SharePoint, OneDrive, Teams and other M365 tools—helping colleagues use our digital systems confidently and effectively - turning technical or specialist knowledge into clear, engaging and practical learning experiences for a wide range of colleagues.
• Maintain and evolve our digital learning offer, including mandatory e‑learning, digital platforms and resources—ensuring everything is accessible, engaging and aligned with our values.
• Maximise external partnerships, including pro bono support and supplier relationships.
• Lead on apprenticeship and Skills & Growth Levy activity, supporting learners and aligning levy use to business needs.
• Use evaluation and data to drive improvement, ensuring learning is evidence‑based, impactful and continuously evolving.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience designing and delivering impactful learning for staff and/or volunteers.
• Proven track record of co‑creating learning with subject matter experts and transforming complex ideas into clear, engaging content.
• Confident delivering digital skills training (e.g., SharePoint, OneDrive, Teams) and building wider digital capability.
• Skilled facilitator with experience leading management and behavioural skills sessions, such as delegation, decision-making, problem-solving and effective objective‑setting.
• Strong stakeholder management experience, working collaboratively across teams in a fast‑moving environment.
• High digital confidence, with hands‑on experience designing online learning and using LMS platforms and/or SharePoint to shape great learner experiences.
• Excellent organisational and communication skills, with the ability to manage own workload, using data and evaluation insights to sharpen and improve learning.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

One Strong Voice Lived Experience Coordinator

Contract: Fixed Term 12 months

Hours: 35 per week

Location: London/hybrid

Starting salary:  £31,387 per annum

Closing date: Sunday 22nd of February

Expected date of interviews: Wednesday 4th of March 2026

Job ref:

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for a Lived Experience Coordinator for One Strong Voice.

Would you like to join our award-winning organisation?

About the role

The One Strong Voice Lived Experience Coordinator will coordinate the work of the OSV network, supporting and mobilising members with lived experience of the UK asylum and immigration system to lead and engage in campaigns and activities. The postholder will work closely with the Asylum Reform Initiative Deputy Director to facilitate the implementation of the OSV vision and strategies which strengthen Lived Experience leadership across the refugee and migrant sector. The post holder facilitates engagement of OSV members and, when required, may need to represent OSV in external stakeholder forums.

About you

You will have lived experience of the asylum and migration system, together with knowledge of huma rights and issues affecting refugees, people seeking asylum and migrants in the UK.  You will have excellent organisational and inter personal skills to enable you to coordinate workshops and events, some of these will be in the evening.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,387 - £36,409

To view the Job Description and Person Specification, please kindly find the attached file. 

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced  DBS disclosure, as well as a need for full employment history and up to date employment references.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Peer Support Facilitator Lived Experience

We are looking for individuals who are highly resilient and are confident in sustaining an emotionally demanding paid role.

This is a great opportunity to make a real difference, using your lived experience to empower members while working in a collaborative, co-produced team.

Position: Peer Support Facilitator Lived Experience (internally known as Service User Network (SUN) Group Facilitator with Lived Experience)

Location: Various locations in Surrey/Hybrid

Hours: 35 hours per week

Salary: £28,698 per annum

Contract: 12 month contract (maternity cover)

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing date for applications: Sunday 15 February 2026.

Start date: Wednesday 1 April 2026.

The Service User Network (SUN) is an innovative, community-based service providing open-access, facilitated peer support groups for people experiencing emotional difficulties, isolation, and unhelpful behavioural patterns. Based on therapeutic community principles, SUN actively involves members in running, developing, and evaluating the service.

Beyond support groups, SUN offers social events, focus groups, community meetings, and a regular newsletter, fostering a safe, empowering, and inclusive environment for members.

SUN has been recognised for its commitment to lived experience and staff wellbeing, holding the Gold Lived Experience Charter award and the Enabling Environments award from the Royal College of Psychiatrists. The service combines online and face-to-face provision, ensuring accessibility across Surrey and North East Hampshire.

The Role

The SUN facilitator with lived experience will be working closely with a SUN specialist clinician to deliver regular Service User Network (SUN) support groups in different community-based locations across Surrey and North East Hampshire.

SUN provides community-based, open access facilitated peer support groups and aims to help people develop effective ways of coping and improve their relationship with themselves and others.

As a SUN Facilitator, you will:

• C-deliver regular SUN support groups in the community, both face to face and online
• Work in collaboration with the co-facilitator and the SUN members, within support groups
• Use own lived experience of mental health problems associated with a diagnosis of personality disorder to support the development and knowledge of the service and wider services.
• Contribute to ensuring that any potential risk is being constantly assessed within a culture of positive risk taking and shared responsibility.
• Contribute to team supervision and business meetings and consider information regarding the safety and wellbeing of the people who access the service.
• Co-lead on different areas of the service on a rota basis, i.e., reporting, outreach, and member involvement.
• Actively engage in 1:1 check-ins and managerial supervisions.

SUN facilitators receive regular supervision and ongoing support to sustain this emotionally rewarding role.

About You

We are looking for someone with:

• Personal lived experience of mental health issues associated with personality disorder
• Previous experience of working within a professional environment
• Ability to reflect on and appropriately share your own life experiences and personal experiences of mental ill health as part of the facilitating role of the groups
• Ability to guide others in taking charge of their own recovery

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may also have experience in areas such as Peer Support, Mental Health Peer Support, Peer Support Worker, Mental Health Peer Support Worker, Peer Support Facilitator, Mental Health Peer Support Facilitator, Mental Health Worker, Mental Health Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Finance Assistant

Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans  people. 
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non binary and gender exploring people live healthy, safe and fulfilled lives.

Job Overview

• Hours: 0.4FTE (14 hours per week)
• Contract type: Fixed Term, 12 months
• Salary: £13,479.57 (£33,698.93 FTE), plus London Weighting of £1,300 (£3,250 FTE) where applicable.
• Location: Remote, with the option of hybrid working from our London office 

Recruitment Process & Timeline 

• Deadline for submission of applications:  Noon on Friday 27th February 2026
• Shortlisted applicants will be informed by:Wednesday 4th March
• Interviews are provisionally organised for: Tuesday 10th March

Main Duties and Responsibilities

You will be working closely and collaboratively with the Finance Officer, who will have oversight of the following areas and will induct you into the financial systems and procedures:

• Manage the finance email inboxes (payables and receivables).
• Maintain accurate and detailed Purchase Ledger records: liaising with budget holders for authorisation, posting supplier invoices to Xero and making payments.
• Raise Sales Ledger invoices to customers in a timely fashion and other receipts such as Donations and grants and monitoring credit control.
• Manage the administration of several Petty Cash floats, Cards and Staff Expenses including liaising with staff members for receipts and returns.
• Process Bank Reconciliations.
• Support with month-end, quarter-end, year-end and ad hoc finance tasks and reporting requirements

Full job description, with person specification, in the attached recruitment pack. Please read the full job description before beginning your application. 

Diversity Information

We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all. 

Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.

Additional Support

Want to learn more before applying?  We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.

Please see the attached recruitment pack for details of the support we offer at GI.

We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.

​This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.

​The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.

​You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.

​You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.

​The responsibilities of the job include:

• Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
• Proactively sharing learning across digital teams to support continuous improvement
• Creating service reports for a variety of stakeholders
• Wider stakeholder engagement and communication
• Managing service incidents through to resolution
• Maintaining service documentation and systems
• Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.

Interview Details:

Interview Date: Week beginning 10 March 2026

Interview Format: Virtual

​Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

If you would like an informal conversation about the role specifically, please contact: Janine Knox.

Any questions about the recruitment process, please email the recruitment team. 

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
• Hands-on experience of leading incident resolution and root cause analysis.
• Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
• Experience of working with diverse stakeholders and communicating effectively.
• Ability to create and maintain accurate service documentation and system records.
• Knowledge of end-to-end digital platforms (web, mobile, databases etc).
• Work collaboratively in an agile or fast-paced environment.

Desirable Criteria:

• Experience of manging service helpdesk software

Equity, Diversity and Inclusion 

​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

Job Title: Children's Domestic Violence Advocate (CHIDVA)

Location: Warwickshire (North and Rugby). Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Fixed Term (Until September 2026), Full Time

Hours: 37.5 hours 

We are recruiting for two CHIDVA who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

The job involves providing support to children and young people who are living in Warwickshire and have witnessed/experienced domestic abuse. The post holder will support children and young people from the age of 4 – 17 years old who have been affected by domestic abuse, including teenage relationship abuse.  

The post holder will support children and young people from the point of crisis to ensure their short term and long-term safety; reduce risk; enable them to access community support services and achieve their goals. You will also be responsible for increasing the ability of partner agencies including schools to recognise and respond appropriately and safely to young people affected by domestic abuse. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

A driving license and access to a car is essential to the role as travel is required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role. 

Closing Date: 09:00 am 10 March 2026

Interview date: 19 March 2026

Purpose of Job 

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.To empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

SHINE has over 15,000 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer. 

We work with members of all ages from our Little Stars aged between 0 – 12, young people are members of our FIRE project and we have established adult support. Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

The role is home based but you will be required to attend clinic at Addenbrooke's Hospital, Cambridge on the first Friday of every month. You may also be required to cover other clinics, events in London and meet members one to one where necessary within your allocated area of Essex, Suffolk & Norfolk and occasionally across wider areas and nationally including meetings at our head office in Peterborough.

Shine will offer you:  

• A competitive salary of £28,471 (pro-rata for part-time hours)

• Regular working hours, and no shift work (some very occasional weekends or evenings)  

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)

• Additional annual leave due to length of service 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Life insurance after 12 months’ employment  

• Access to our Employee Support Programme and Mental Health First Aiders 

• Support to learn and develop 

How to apply 

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date:  Wednesday 25th February 2026 at 11pm 

Interviews:  Friday 6th March 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.